16 Reviews for Diamond Ideals
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Great Experience with Megan......exceptional customer service.
My fiance had a great experience working with Megan of Diamond Ideals. We live in Virginia and their store is in Manhattan, but Megan made everything very easy and was so helpful throughout the whole process. She was very quick to respond to email and did not try to up-sell my fiance after he gave her his budget. He explained what he was looking for and she was able to show him 3 gorgeous diamonds in his price range. She took many up-close pictures of each diamond and explained which was her personal favorite and why. He ended up going with her suggestion and was incredibly pleased with the end result, as was I! The whole process went very smoothly, despite the store being in a totally different state. We will be purchasing my wedding band through them as well and are excited to get to work with them again!
I found DiamondIdeals by searching google for the specific ring model number we had seen in another national chain store. DiamondIdeal's price was half of their competitors. I contacted them both on the phone and via email and was very pleased with their service. They were attentive, prompt, and patient. They are based out of New York, and I live in Florida; yet their professionalism and willingness to answer questions gave me the comfort and trust to purchase a ring from them. A great experience. I will certainly patronize them again in the future.
I was more than pleased with Diamond Ideals, and especially Megan -- she was incredibly helpful and patient throughout the process, and, frankly, I don't think we could have done it without her! My fiancee and I didn't know much about diamonds going into this process, and Megan was simply wonderful as she explained everything thoroughly and gave us lots of options. She listened to us carefully and got a good sense of what we wanted in terms of style, design, and price. The engagement ring and wedding band turned out simply perfect. And, we plan to come back again, as will likely some of my family members in the future.
We bought our engagement ring and wedding bands at diamond ideals. We worked with Megan who was extremely helpful. The first meeting between my husband and Megan was spent entirely by Megan teaching my husband about diamonds. Despite having no promises of buying the ring from Diamond Ideals, Megan spent a good hour just explaining how diamonds are graded.
The rings are beautiful and everyone is incredibly impressed by the diamond on the engagement ring. Would absolutely recommend to everyone.
Thank You Diamond Ideals (DI)!
When I started shopping for an engagement ring for my fiancé I was clueless as to what I wanted and what was a good deal. I am from Canada and looked at numerous stores here in Canada and in the US and the price points were all over the map. I started researching diamonds and gained some confidence but during this time I began looking at and comparing online dealers and stores. During my comparisons I noticed that diamond prices for the exact same diamonds (certs to prove) had considerable differences between online and in Canada.
I contacted DI to inquire on my findings and was given ample explanation as to where the savings could occur and was also given valuable information into what I had learned about diamonds and where I could save money without losing quality.
I was very reluctant on spending thousands of dollars with people I had never met and on a final product I wouldn't see in hand but Megan, Laurent and the team at DI made this experience extremely comfortable. The knowledge and input I had on my purchase was more then I could have ever expected and would have gotten at any store I was dealing with. By the time I received my ring I knew exactly what I was getting, down to magnification of my diamond and the best part was that I also saved $3,000+ in comparison to what I was quoted in Canada.
About 8 months after the purchase of my ring, my fiancé ended up losing one of the smaller diamonds in her setting and DI fixed the problem without hassle! I have referred DI to my friends and the total value that my family and friends family has confidentially spent with DI exceeds $35,000!
I will continue to do business with DI from now on (as long as the Canadian dollar doesn't fall further) and look forward to shaking their hands personally if we are ever in NY!
Thanks Again Megan, Laurent and DI, now for the wedding!
Very Satisfied Customer!
I can't say enough great things about Diamond Ideals. The quality and service are top notch - whatever you are looking for they have or will create. Laurent helped my husband pick out the most beautiful diamond engagement ring. The diamond is flawless and I always receive compliments on how beautiful it is - the sparkle never fades. Laurent also helped me pick out a bezel solitaire diamond necklace, which is timeless and gorgeous.