Diamond Exchange Reviews

Reviews

Awards

13

• Maire Sent on 07/21/2020
  5 out of 5 rating

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  Spectacular ring, and more!

  My dad had gotten me a gift from Andrew that I loved around the time my fiancé was looking to get me a ring. After talking to my dad he went up to Diamond Exchange and showed him what I wanted generally speaking and Andrew/his designers handcrafted the ring. It is stunning! Wouldn't go to anyone else for diamond work. Significantly cheaper than going to Radcliffe or Smyth, too!

  My dad had gotten me a gift from Andrew that I loved around the time my fiancé was looking to get me a ring. After talking to my dad he went up to Diamond Exchange and showed him what I wanted generally speaking and Andrew/his designers handcrafted the ring. It is stunning! Wouldn't go to anyone else for diamond work. Significantly cheaper than going to Radcliffe or Smyth, too!
• Kristofer Sent on 06/21/2014
  5 out of 5 rating

  5.0
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    5.0

  I was searching all over Maryland and Virginia for yellow diamond engagement rings. Of the very few I found, they were either designs I didn't like or priced ridiculously high (at Smyth and Radcliffe). I really stumbled across Diamond Exchange as my mother works in Hunt Valley and I could not be happier that I did. Andrew Rowdon had a yellow diamond in the size and cut I was looking for and worked with me to design the exact setting that I wanted and had it made and back to me quickly. He also adds a signature touch of engraving the initials on the inside of the band with a diamond between them and he found a yellow diamond to put there that matches the main stone. Great experience and I plan to go straight there for all my jewelry needs in the future.

  I was searching all over Maryland and Virginia for yellow diamond engagement rings. Of the very few I found, they were either designs I didn't like or priced ridiculously high (at Smyth and Radcliffe). I really stumbled across Diamond Exchange as my mother works in Hunt Valley and I could not be happier that I did. Andrew Rowdon had a yellow diamond in the size and cut I was looking for and worked with me to design the exact setting that I wanted and had it made and back to me quickly. He also adds a signature touch of engraving the initials on the inside of the band with a diamond between them and he found a yellow diamond to put there that matches the main stone. Great experience and I plan to go straight there for all my jewelry needs in the future.
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  User1652779 Sent on 06/09/2014
  5 out of 5 rating

  5.0
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  Diamond Exchange is an excellent company and very easy to work with!

  Diamond Exchange is an excellent company and very easy to work with!
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• 
  User1964766 Sent on 12/11/2014
  5 out of 5 rating

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  My mother in law found the Diamond Exchange a few years ago and remembered them when Nate was getting ready to propose and took him there. With her help Nate picked out my Spectacular ring, I couldn't have asked for anything more. it is perfect for my finger and has just a touch of a vintage feel to it just like my style. And most important we still could afford to go on our honeymoon. Thank you.

  My mother in law found the Diamond Exchange a few years ago and remembered them when Nate was getting ready to propose and took him there. With her help Nate picked out my Spectacular ring, I couldn't have asked for anything more. it is perfect for my finger and has just a touch of a vintage feel to it just like my style. And most important we still could afford to go on our honeymoon. Thank you.
• James Sent on 07/17/2014
  5 out of 5 rating

  5.0
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  Andrew Rowdon and the Diamond Exchange was a recommendation from a friend of mine and I have nothing to gain by writing this review. Andrew takes very good care of his customers. He is extremely knowledgeable about everything in his store. Not only did I get the engagement of my now fiance's dreams, I also learned a ton about diamonds and the entire process. He is extremely responsive and provided great flexibility. He is willing to do what it takes to serve his customers in such a way that they are customers for life.

  Andrew Rowdon and the Diamond Exchange was a recommendation from a friend of mine and I have nothing to gain by writing this review. Andrew takes very good care of his customers. He is extremely knowledgeable about everything in his store. Not only did I get the engagement of my now fiance's dreams, I also learned a ton about diamonds and the entire process. He is extremely responsive and provided great flexibility. He is willing to do what it takes to serve his customers in such a way that they are customers for life.
• Mr & M. Sent on 06/05/2014
  5 out of 5 rating

  5.0
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  Andrew is always so great to work with. He is not only exceptionally knowledgeable about any jewelry/watch conversation that you have, but is also an extremely friendly young man that makes spending money very enjoyable. We have been purchasing from them as long as they have been in business and will continue to do so indefinitely. We highly recommend them for their customer service as well as the fantastic inventory that they have to choose from.

  Andrew is always so great to work with. He is not only exceptionally knowledgeable about any jewelry/watch conversation that you have, but is also an extremely friendly young man that makes spending money very enjoyable. We have been purchasing from them as long as they have been in business and will continue to do so indefinitely. We highly recommend them for their customer service as well as the fantastic inventory that they have to choose from.
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  User1648541 Sent on 06/05/2014
  5 out of 5 rating

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  Went above and beyond our expectations. Communicated everything well and delivered as promised. Anything we asked for they did. Thank you guys so much for a great experience. I would recommend to everyone that this be their last stop for any kind of jewelry.

  Went above and beyond our expectations. Communicated everything well and delivered as promised. Anything we asked for they did. Thank you guys so much for a great experience. I would recommend to everyone that this be their last stop for any kind of jewelry.
• Amber Sent on 06/06/2014
  5 out of 5 rating

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  I never felt any pressure when making a selection, but I also quickly found that I had access to a wealth of knowledge about diamonds and jewelry if I had any questions. Andrew and Jess have been super helpful on each of my visits, I am positive I will be making purchases there again soon. I continue to refer any family and friends to Diamond Exchange.

  I never felt any pressure when making a selection, but I also quickly found that I had access to a wealth of knowledge about diamonds and jewelry if I had any questions. Andrew and Jess have been super helpful on each of my visits, I am positive I will be making purchases there again soon. I continue to refer any family and friends to Diamond Exchange.
• Peter Sent on 06/17/2014
  5 out of 5 rating

  5.0
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  I was recommended to use Diamond Exchange, and particularly Andrew through a few of my close friends that had recently purchased engagement rings. I was blown away with the ability to design the ring however we liked and get some really valuable and honest opinions and recommendations from Andrew which is super helpful when you want your one ring you buy to come out amazing. He kept me updated with pics along the way, and was blown away again when I saw the final product!! Hands down will not go anywhere else to buy any jewelry.
  
  Peter C.

  I was recommended to use Diamond Exchange, and particularly Andrew through a few of my close friends that had recently purchased engagement rings. I was blown away with the ability to design the ring however we liked and get some really valuable and honest opinions and recommendations from Andrew which is super helpful when you want your one ring you buy to come out amazing. He kept me updated with pics along the way, and was blown away again when I saw the final product!! Hands down will not go anywhere else to buy any jewelry.
  
  Peter C.
• Josh Sent on 06/06/2014
  5 out of 5 rating

  5.0
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  My experience with Diamond Exchange was nothing short of spectacular. I dealt with Andrew Rowdon directly who is an incredibly knowledgeable, professional, and easy person to work with. They crafted a custom engagement ring and wedding band which came out flawless and appraised well above paid value! I would recommend anyone looking for a fair jeweler to start with DE and Andrew.

  My experience with Diamond Exchange was nothing short of spectacular. I dealt with Andrew Rowdon directly who is an incredibly knowledgeable, professional, and easy person to work with. They crafted a custom engagement ring and wedding band which came out flawless and appraised well above paid value! I would recommend anyone looking for a fair jeweler to start with DE and Andrew.
• Frank Sent on 06/05/2014
  5 out of 5 rating

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  Great value, good selection, bought engagement and wedding ring both from them!

  Great value, good selection, bought engagement and wedding ring both from them!
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  User1762582 Sent on 08/13/2014
  4.9 out of 5 rating

  4.9
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    4.5
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  I consider myself very lucky to have found my way to the Diamond Exchange. I bought the diamond for my (now) fiance's engagement ring and had the band custom designed, and the whole process could not have gone smoother. Andrew was incredibly helpful without being a pushy salesman at all. I really can't say enough good things about this place. It is hands down the place I will send all of my friends, and I'm looking forward to returning to pick out wedding bands. Thank you Andrew and Jess for helping me make a mind blowing engagement ring!

  I consider myself very lucky to have found my way to the Diamond Exchange. I bought the diamond for my (now) fiance's engagement ring and had the band custom designed, and the whole process could not have gone smoother. Andrew was incredibly helpful without being a pushy salesman at all. I really can't say enough good things about this place. It is hands down the place I will send all of my friends, and I'm looking forward to returning to pick out wedding bands. Thank you Andrew and Jess for helping me make a mind blowing engagement ring!
• Chelsea Sent on 11/02/2015
  4.8 out of 5 rating

  4.8
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  The folks at Diamond Exchange let my fiancee purchase a stone (emerald cut diamond) and buy a band with the condition he was able to switch around the band after proposed. It was really great to have the flexibility to change the band around because I did not love the first one. We did all the changes May - September, and the ring took a little long to get back to me. Otherwise, I'm very happy with the results.

  The folks at Diamond Exchange let my fiancee purchase a stone (emerald cut diamond) and buy a band with the condition he was able to switch around the band after proposed. It was really great to have the flexibility to change the band around because I did not love the first one. We did all the changes May - September, and the ring took a little long to get back to me. Otherwise, I'm very happy with the results.