DeScenza Diamonds Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
49 Reviews
93% recommend it
-
Quality of service 4.7 out of 5 rating
-
Average response time 4.6 out of 5 rating
-
Professionalism 4.7 out of 5 rating
-
Value 4.6 out of 5 rating
-
Flexibility 4.7 out of 5 rating
-
Kate Sent on 10/12/20215 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Catherine was an amazing consultant!
Catherine in Framingham was an amazing consultant to work with. She made the process fun and simple, as it should be. I had some not-so-great experiences at other jewelers that weekend, but Descenza took all that stress away! She worked with us from out of state to choose a beautiful diamond and setting. We can't wait to return for our wedding bands!Catherine in Framingham was an amazing consultant to work with. She made the process fun and simple, as it should be. I had some not-so-great experiences at other jewelers that weekend, but Descenza took all that stress away! She worked with us from out of state to choose a beautiful diamond and setting. We can't wait to return for our wedding bands! -
Quality of service
-
User3009242 Sent on 03/20/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Pricey but worth it - great selectionPricey but worth it - great selection -
Quality of service
-
Shauna O. Sent on 07/23/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excellent service
We had a great experience getting our rings here, thank you!We had a great experience getting our rings here, thank you! -
Quality of service
-
Jessica Sent on 06/30/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My husband and I got our wedding bands from DeScenza in Peabody MA. They were so easy to work with! We had such a great experience from the moment we walked into the store. They helped us find our perfect rings. I also love that I can go in and get my rings cleaned. We definitely will be using DeScenza for all our future jewelry needs!My husband and I got our wedding bands from DeScenza in Peabody MA. They were so easy to work with! We had such a great experience from the moment we walked into the store. They helped us find our perfect rings. I also love that I can go in and get my rings cleaned. We definitely will be using DeScenza for all our future jewelry needs! -
Quality of service
-
M Sent on 04/11/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I only buy from DeScenza Diamonds They have the best jewelry and the best customer service. Honest, fair, respectful and will not try to upsell you.I only buy from DeScenza Diamonds They have the best jewelry and the best customer service. Honest, fair, respectful and will not try to upsell you. -
Quality of service
-
Jennifer Sent on 07/27/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My husband loved working with the Descenza team in Framingham. He loved the attention to detail and care the jewelers put into their work! My custom-made solitaire engagement ring is beautiful, along with my 2 wedding bands. They are very accommodating and kind!My husband loved working with the Descenza team in Framingham. He loved the attention to detail and care the jewelers put into their work! My custom-made solitaire engagement ring is beautiful, along with my 2 wedding bands. They are very accommodating and kind! -
Quality of service
-
Ben Sent on 01/03/20125 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We purchased our wedding bands at Descenza. We had shopped at a few other shops in the Jeweler's buildings in Boston (including where we purchased the engagement ring), but Descenza had the best ring and it was a reasonable price. The woman who helped us was quite knowledgeable and made it a quick and smooth process. The overall service was exceptional. I even paid a little less than what I was quoted when I came to pick up the ring that was sent out to be sized as the price (of gold) had dropped $40.We purchased our wedding bands at Descenza. We had shopped at a few other shops in the Jeweler's buildings in Boston (including where we purchased the engagement ring), but Descenza had the best ring and it was a reasonable price. The woman who helped us was quite knowledgeable and made it a quick and smooth process. The overall service was exceptional. I even paid a little less than what I was quoted when I came to pick up the ring that was sent out to be sized as the price (of gold) had dropped $40. -
Quality of service
-
User2182464 Sent on 06/16/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
LOVE DeScenzas for not just our wedding rings, but also for the bridesmaids! The staff is extremely flexible, cooperative, knowledgeable and the pricing is outstanding! Highly recommended!!!!LOVE DeScenzas for not just our wedding rings, but also for the bridesmaids! The staff is extremely flexible, cooperative, knowledgeable and the pricing is outstanding! Highly recommended!!!! -
Quality of service
-
Carol Sent on 09/09/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The saleswoman Asia was very nice and was able to find a colorful stone that met our criteria, after 2 other stores weren't able to. Our engagement ring price was under the estimated quote. A couple weeks after we ordered my wedding band Asia called me to tell me that it was tax free weekend and asked if I wanted to pay for the ring in full to save on tax.The saleswoman Asia was very nice and was able to find a colorful stone that met our criteria, after 2 other stores weren't able to. Our engagement ring price was under the estimated quote. A couple weeks after we ordered my wedding band Asia called me to tell me that it was tax free weekend and asked if I wanted to pay for the ring in full to save on tax. -
Quality of service
-
Danielle Sent on 03/09/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Our rings are beautiful! Can't thank you enough!Our rings are beautiful! Can't thank you enough! -
Quality of service
-
Rachel Sent on 10/19/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My husband chose to buy my engagement ring at DeScenza Diamonds in Peabody, MA based on reviews from friends. He spent a lot of time picking out the perfect setting and diamond. Chris was very patient and helpful. DeScenza’s was able to resize my ring, making it a full size smaller, without compromising the ring or removing any diamonds. My ring is perfect and exactly what I would have picked for myself. Because my husband had such a great experience at DeScenza Diamonds, we chose to buy our wedding bands there. Because my husband had purchased my engagement ring, we were able to get 10% off of our wedding bands. DeScenza’s has beautiful jewelry and an amazing selection. Michelle helped us to pick out wedding bands, and my wedding band matches my engagement ring perfectly. Everyone we worked with was professional and helpful. I would definitely recommend DeScenza Diamonds to anyone.My husband chose to buy my engagement ring at DeScenza Diamonds in Peabody, MA based on reviews from friends. He spent a lot of time picking out the perfect setting and diamond. Chris was very patient and helpful. DeScenza’s was able to resize my ring, making it a full size smaller, without compromising the ring or removing any diamonds. My ring is perfect and exactly what I would have picked for myself. Because my husband had such a great experience at DeScenza Diamonds, we chose to buy our wedding bands there. Because my husband had purchased my engagement ring, we were able to get 10% off of our wedding bands. DeScenza’s has beautiful jewelry and an amazing selection. Michelle helped us to pick out wedding bands, and my wedding band matches my engagement ring perfectly. Everyone we worked with was professional and helpful. I would definitely recommend DeScenza Diamonds to anyone. -
Quality of service
-
User1328202 Sent on 09/14/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Mike was a tremendous amount of help with choosing our wedding bands. He was patient, friendly, helpful and extremely knowledgeable. My fiancé purchased my engagement ring with Mike in the Danvers location and he couldn't have done a better job! Each employee we've encountered at DeScenza is extremely helpful!Mike was a tremendous amount of help with choosing our wedding bands. He was patient, friendly, helpful and extremely knowledgeable. My fiancé purchased my engagement ring with Mike in the Danvers location and he couldn't have done a better job! Each employee we've encountered at DeScenza is extremely helpful! -
Quality of service
-
User1410848 Sent on 10/30/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Gail worked with my fiance to design the most beautiful (and perfect) engagement ring, so we contacted her immediately after to help us with the wedding bands. Gail was a pleasure to work with, very responsive and helpful. The stores are lovely if you can stop in and browse around and the customer service was excellent.Gail worked with my fiance to design the most beautiful (and perfect) engagement ring, so we contacted her immediately after to help us with the wedding bands. Gail was a pleasure to work with, very responsive and helpful. The stores are lovely if you can stop in and browse around and the customer service was excellent. -
Quality of service
-
Sara Sent on 10/28/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great place to shop for wedding/engagement rings! All of the staff are friendly and helpful and the store isn't too intimidating (I mean, it is a high-end jewelry store downtown). Very satisfied with my engagement rings and both our wedding bands.Great place to shop for wedding/engagement rings! All of the staff are friendly and helpful and the store isn't too intimidating (I mean, it is a high-end jewelry store downtown). Very satisfied with my engagement rings and both our wedding bands. -
Quality of service
-
User1300237 Sent on 08/24/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
sensational beautiful rings and stones. They spent a l;ot of time with me to help pick out both the engagement and wedding bands. And engraving.sensational beautiful rings and stones. They spent a l;ot of time with me to help pick out both the engagement and wedding bands. And engraving. -
Quality of service
-
Bridget Sent on 08/06/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We had a wonderful shopping experience and ended up with great rings. Thanks!We had a wonderful shopping experience and ended up with great rings. Thanks! -
Quality of service
-
Stephanie Sent on 05/10/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Francesca at the Framingham store is an absolutely pleasure to work with! She has helped us tremendously through the wedding band processes as well as all of our other jewelry buying adventures within the last year and a half. She helped with everything from bands to gifts for parents and to me from my husband! Just a complete joy and we always ask for her specifically by name when we go in.Francesca at the Framingham store is an absolutely pleasure to work with! She has helped us tremendously through the wedding band processes as well as all of our other jewelry buying adventures within the last year and a half. She helped with everything from bands to gifts for parents and to me from my husband! Just a complete joy and we always ask for her specifically by name when we go in. -
Quality of service
-
Melissa Sent on 05/05/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Descenza's is fantastic! They have at least 4 locations and can really work with any budget. Don't judge by their website - it needs a little makeover, but their in-store selection is awesome. They helped my husband create a custom engagement ring for me before he proposed and then when we picked out our wedding banks Mike Molloy in Higham helped me create something amazing to match it. Definitely go check them out!Descenza's is fantastic! They have at least 4 locations and can really work with any budget. Don't judge by their website - it needs a little makeover, but their in-store selection is awesome. They helped my husband create a custom engagement ring for me before he proposed and then when we picked out our wedding banks Mike Molloy in Higham helped me create something amazing to match it. Definitely go check them out! -
Quality of service
-
Maura Sent on 03/15/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Michael at Descenza's in Hingham is a true pleasure to work with. He is professional and very knowledgeable about diamonds. The store is beautiful and everyone there is friendly and helpful. We love our wedding bands and my engagement ring that we purchased here with Michael's assistance.Michael at Descenza's in Hingham is a true pleasure to work with. He is professional and very knowledgeable about diamonds. The store is beautiful and everyone there is friendly and helpful. We love our wedding bands and my engagement ring that we purchased here with Michael's assistance. -
Quality of service
-
Bob Sent on 11/02/20105 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My now husband met with Paul not knowing anything about diamonds. Paul educated him on the diamond process and he got me the PERFECT egagement ring. I could not have done better myself! I receive compliments all the time.
When it came time for the wedding bands, I was blown away with how professional and accomodating they made the process. From picking it out to picking it up. We could not have asked for more.
We will be customers for life.
Natalie & BobMy now husband met with Paul not knowing anything about diamonds. Paul educated him on the diamond process and he got me the PERFECT egagement ring. I could not have done better myself! I receive compliments all the time.
When it came time for the wedding bands, I was blown away with how professional and accomodating they made the process. From picking it out to picking it up. We could not have asked for more.
We will be customers for life.
Natalie & Bob -
Quality of service
-
Julia Sent on 10/25/20105 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We bought our wedding bands at Descenza in Framingham after looking at about 5 other jewelers and being completely disappointed. My husband bought my engagement ring at the same store and loved it there and we went in 2 times to look at wedding bands before we made any decisions; we never felt pressured, everything was always fully explained, and everyone was very helpful. I HIGHLY recommend purchasing from them.We bought our wedding bands at Descenza in Framingham after looking at about 5 other jewelers and being completely disappointed. My husband bought my engagement ring at the same store and loved it there and we went in 2 times to look at wedding bands before we made any decisions; we never felt pressured, everything was always fully explained, and everyone was very helpful. I HIGHLY recommend purchasing from them. -
Quality of service
-
Ashley Sent on 04/07/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
FABULOUS! We went to their natick collection- their prices are phenominal and their staff are so nice!FABULOUS! We went to their natick collection- their prices are phenominal and their staff are so nice! -
Quality of service
-
Marilyn Sent on 02/15/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The Framingham store has outstanding quality, selection and professionals who always help us - wedding rings, gifts for wedding party, and just ongoing special gifts. Check them out. There are two brothers and the manager who are really nice, very helpful and experts in jewlry. It's an uplifting experience to go in the store and know you are getting the best products possible. their prices are competitive. They made a huge difference in the wedding ring selection process for the bride and groom.The Framingham store has outstanding quality, selection and professionals who always help us - wedding rings, gifts for wedding party, and just ongoing special gifts. Check them out. There are two brothers and the manager who are really nice, very helpful and experts in jewlry. It's an uplifting experience to go in the store and know you are getting the best products possible. their prices are competitive. They made a huge difference in the wedding ring selection process for the bride and groom. -
Quality of service
-
Annemarie Sent on 12/14/20095 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We bought our bands from Descenza in Hingham and I was thrilled with their selection, service and price. We worked with Brett who sepnt time with us and showed us a variety of bands that would work with my setting. In addition, he gave us several options for different metals and priced my ring out with different amounts of diamond 7, 9, and 11. He also introduced us to a new metal called Paladium which we ended up purchasing for my husbands band. This store is truly a reflection of a family owned/operated business.We bought our bands from Descenza in Hingham and I was thrilled with their selection, service and price. We worked with Brett who sepnt time with us and showed us a variety of bands that would work with my setting. In addition, he gave us several options for different metals and priced my ring out with different amounts of diamond 7, 9, and 11. He also introduced us to a new metal called Paladium which we ended up purchasing for my husbands band. This store is truly a reflection of a family owned/operated business. -
Quality of service
-
C Sent on 01/13/20105 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We went to the Hingham location to get our wedding bands and could not have been happier. Not surprisingly, we left things til the last moment but Karen managed to move heaven and earth and get us our bands in time for the wedding. The amazing speed with which she was able to get our rings should not, however, overshadow how stunning they were. My husband and I have never been "ring" people - our college rings sit untouched in drawers. But our wedding bands are so beautiful we can't stop looking at them! Karen knew just what we wanted, managed to get them in record time, and the price was fabulous. After this amazing experience, now we only wish we'd gotten the engagement ring there!!We went to the Hingham location to get our wedding bands and could not have been happier. Not surprisingly, we left things til the last moment but Karen managed to move heaven and earth and get us our bands in time for the wedding. The amazing speed with which she was able to get our rings should not, however, overshadow how stunning they were. My husband and I have never been "ring" people - our college rings sit untouched in drawers. But our wedding bands are so beautiful we can't stop looking at them! Karen knew just what we wanted, managed to get them in record time, and the price was fabulous. After this amazing experience, now we only wish we'd gotten the engagement ring there!! -
Quality of service