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DATTCO Reviews

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Reviews

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    Amanda Sent on 01/04/2026
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    Great service!

    Terri Ann was wonderful to work with throughout the entire process from receiving a quote to confirming final details. DATTCO was reliable, efficient and a great way to provide wedding day transportation for our bridal party and guests.
  • Marty
    Marty Sent on 11/13/2024
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    Excellent in every way!

    We can’t say enough about the transportation Dattco provided for 110 guests on our daughter and son-in law’s wedding weekend!! On Friday evening, Dattco’s 2 beautiful ‘Premium Coach’ buses shuttled guests between the hotel and a Welcome Party on a regular back-and-forth schedule given to the wedding attendees. Then on Saturday, Dattco’s 3 Premium Coach buses shuttled guests between the hotel and the wedding venue.

    Everything worked perfectly! The Dattco buses are modern and clean and the drivers were very professional, punctual and courteous. We got several comments from our guests about how great the Dattco shuttles were.

    The excellent service started during the reservation process several months before the wedding. The Dattco charter representative, Terri Ann Mason, has a wealth of experience in planning transportation for weddings and other events. She was a pleasure to work with throughout the process and gave us enormous confidence that everything would go as planned. Terri gave us excellent advice on which vehicles to reserve and how to design the shuttle schedules. Then when the wedding RSVP’s came back showing higher attendance than expected, Dattco was able to allocate an additional vehicle to us for both nights.

    Another example of the Dattco charter operation’s customer service: When a question came up the week before the wedding about the best location for guests to board the buses given the hotel’s small parking lot, Kimberly Hawkins, a Dattco driver familiar with the hotel and the venues, answered all my questions and was very helpful.

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  • Brittany
    Brittany Sent on 10/25/2023
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    Comfortable Wedding Transportation

    The Dattco activity transport buses were perfect for our wedding guests! They were extremely comfortable for the long ride from our venue to the hotel.
  • Kristen
    Kristen Sent on 10/03/2023
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    Professional, Timely

    Dattco was professional, picked up and dropped off guests on time, and representatives were easy to communicate with.
  • Elizabeth
    Elizabeth Sent on 02/01/2023
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    Reliable and beyond accomodating!!

    Can't recommend DATTCO enough! We had a complex route with a few different pick up and drop off points for our bridal party. We also had to transport ALL of our guests the 30 minutes to and from the hotel/wedding venue. Our transportation running smoothly was VITAL for us to stick to our timeline and have the wedding day we planned and dreamed of. All went flawlessly!! All transportation was always prompt, clean, and friendly! 10/10 recommend!!
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    Kylee Sent on 01/07/2022
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    Great experience

    Very professional and affordable!
    Highly recommend
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    Victoria Sent on 11/16/2021
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    True Professionals

    I wanted to reach out and let you know how pleased I am with the services provided by Dattco the day of my daughter’s wedding. As you know, I retained Dattco to provide round-trip shuttle transportation for our guests from the Marriott Hotel in Wallingford to The Pavilion on Crystal Lake on November 6, 2021.
    Sadly, there was a terrible accident on 91 causing the highway to shut down. From what I understand, (told to me a week later) the first bus sent to the Marriott was stuck on the highway with nowhere to go. My emergency contact (who was my right arm the day of the wedding) told me (much later) that Dattco kept in constant communication with her and sent a second bus to the location. Our guests arrived about 15 minutes after the cocktail hour started but they made it ! I say much later as no one wanted to tell me what happened until the wedding was over.
    Our guests said the bus was great and it was so much nicer than a school bus. The bus and the seats were clean and after a night of celebrating, our guests were safe and happy.
    I had called a few other companies prior to booking with Dattco. They were cheaper (a few hundred dollars) however, I was hesitant to do so. A few reasons, reliability, insurance, etc.
    I will say I am glad I went with my instincts and booked with Dattco. I would highly recommend you and your team to anyone needing bus transportation.
    Thank you for scrambling to accommodate our guests, we appreciate your professionalism.
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    Casey Sent on 11/09/2021
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    Thank you!!

    DATTCO was so great!! They were so flexible with us and our group, were able to bring the bridal party to and from our hotel with ease, and made our wedding day so stress-free! They also waited for us while we finished clearing out our venue! Everyone was so lovely to work with, the buses were clean, and the drivers were so friendly! We can't thank you enough for such a terrific day! :)
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    Danielle Sent on 10/29/2021
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    DATTCO was professional and timely and great to work with!

    DATTCO buses ran on time for our wedding and all of our guests had a safe ride to and from the hotels and our wedding! DATTCO was professional and helpful, they returned our calls timely and fulfilled our every request. We are very grateful and would recommend DATTCO for wedding or event transportation to others.
  • Necole
    Necole Sent on 09/07/2021
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    Wedding Trolly

    We hired Dattco and chose the trolly for our wedding transportation. They were very easy to work with, arrived on time and everything ran smoothly. The trolly was so fun. We wanted something different than your traditional limo or bus and it was so perfect. It made for fun photos and and a comfortable ride. Our driver was great and followed our timeline. Making two separate stops to the venue to pick up the groomsmen and then the bridesmaids. At the end of the night they were very easy going when we asked them to make a stop to another hotel that was on the way. Highly recommend!
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    Katie Sent on 06/30/2021
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    Very helpful!

    I knew about Dattco because we always used them for school field trips, so I was pleasantly surprised to see that they could also provide transportation for weddings. Steve was so helpful in helping us set up our transportation needs. We knew after attending a handful of summer weddings that being stuck on a hot school bus (especially with the uncertainty of rain) might be uncomfortable for guests, so we were happy knowing that we could use coach busses at a reasonable price. Thank you for everything!
  • Maryelizabeth
    Maryelizabeth Sent on 06/15/2021
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    Double Decker Bus Shuttle

    We hired a Double Decker Bus to shuttle our guests to and from our wedding. It was wonderful. Our driver was great but the double decker was also great for entertainment value! DATTCO was very professional and responsive during the wedding planning process, even during a postponement due to the pandemic.

    Highly Recommended
  • Evan
    Evan Sent on 10/17/2020
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    Professional & Trustworthy Transportation

    I am always excited to recommend DATTCO, especially to my wedding couples - as they plan out the transportation of their loved ones to and from their wedding celebration. DATTCO is responsive in their communications leading, fairly priced, they provide nice shuttles (clean, well kept) and their drivers are always pleasant. If you are in need of a ride --- don't miss this BUS!
  • Devon
    Devon Sent on 01/04/2020
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    Very Easy to Work with!

    Getting the shuttles booked was a very easy process. The booking team was responsive and helpful and made changing times to the pickups very easy. The shuttles arrived at the 2 hotels we had in a timely manner and were at the wedding on time as well! The responsiveness was great as well!
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    Kelly Sent on 11/25/2019
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    Book Dattco!

    We had a wonderful experience with Dattco! It was easy to book them, they had the perfect vehicle for a great price! Our driver Dan was a great driver who got there early and transported every single ride on time and was also very friendly and helped keep my bride nerves calm! It was just such a smooth experience and we can’t thank Dattco enough! We highly recommend them for you wedding transport needs!
  • Sofia
    Sofia Sent on 08/14/2019
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    Safe, Comfortable & Fun!

    Start to finish positive experience. Chartered a full size bus to transport family and friends from CT to Maine for a long wedding weekend. Dattco made it easy to get a quote, book and pay for my trip. Bus was comfortable and clean. Bus driver was awesome! Not only an excellent safe driver, very nice person with a great attitude and flexible. Henry, our driver, knew the itinerary and was on-time with a smile ever time the entire weekend.
  • Kaila
    Kaila Sent on 04/24/2019
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    Outstanding

    Great expierence using Dattco for my shuttle services for my wedding! Excellent services and driver!
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    Heather Sent on 10/05/2018
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    Dattco was wonderful to work with, service was great and anything at all I needed help with they were right there ‼️
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    Marcia Sent on 08/26/2018
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    Not only did DATTCO provide excellent service for my daughter's wedding party and wedding guests, but they were also wonderful to work with during planning stage. Laura was most patient and guided me w/ bus service for our guests from several hotels. She and Phyllis helped me much in planning the use of the Trolley for the wedding party. The drivers were so professional and accommodating to our guests. They really respected the occasion. So many positive comments from our guests. I definitely recommend DATTCO.
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    Lauren Sent on 11/10/2017
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    For my wedding in October, we used Daatco's service for a bus to shuttle guests to and from the reception and the hotel. When we had a last minute timing change that would prevent folks from getting on the first shuttle, Daatco was flexible and quickly accommodated our request to delay our first ride. On the other end of the evening we couldn't fit everyone on what was supposed to be the last shuttle but the driver was so wonderful and came back (despite it being very late and past his committed time). They truly demonstrated the customer service that you don't see now a days with many other businesses and we couldn't have asked for a better value, more friendly driver or wonderful experience!
  • sdbride
    Gloria Sent on 08/11/2017
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    Planning a wedding from thousands of miles wasn't easy, but Phyllis at DATTCO helped make it easier. She went back and forth with me many, many times, to ensure we got the right information, including the type of bus, times needed and route. On the day of our wedding, the bus driver arrived at our hotel early (to bring the bridal party over to the venue), and got us to the venue well before our guests so we could take photos ahead of time. She then picked up the guests at two different hotels, getting everyone to the venue on time for the ceremony. At the end of the night, the driver was patient as we got all of our guests loaded back onto the bus and back to their respective hotels. Overall, DATTCO went above and beyond to make our wedding day as seamless as possible, and for that we are truly grateful.
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    Doug Sent on 07/11/2017
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    We used Dattco for our wedding and they were great! Leading up to the wedding it was a pleasure working with Jason and even though I had so many questions and changes to our itinerary he remained super helpful! We used the Activity Transport Vehicle and while it is a bus, no one really ends up caring about that, it is more important to them that they can travel safely and not worry about drinking and driving. We highly recommend them!! Thank you Dattco!!
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    User2355444 Sent on 10/07/2015
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    Need to move massive amounts of people? Look no further, Dattco is your company. We booked 2 tour buses with them for our wedding and they were fabulous. From the booking to the day of I had no worries with this company. Very professional and fun.
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    Carissa Sent on 12/20/2014
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    Great service and our driver was amazing! He was always there to carry my dress and hand me a drink!!
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    Meredith Sent on 10/15/2014
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    We used a few Dattco vehicles for our recent wedding: town car for the bride/groom, party bus for the bridal party & a large bus to transport guests to/from hotel/venue. We worked with Andy A. to make the bookings- he was great!! He was very attentive, replied to inquiries promptly, and made certain to find the best option for each of our needs. Transportation was confirmed the week of our wedding via email and phone call, and all vehicles showed up early for their specific duties. Andy drove the town car for first bride/father of bride, then for bride/groom and was incredibly helpful- offering to help us in and out of car, had mints/gum and other 'just in case' items in his car for us. He assisted my family members as well when needed, and was a true joy to work with. Our guests and bridal party also raved about the drivers, making sure to mention that they arrived on time, and were extremely professional. Pricing was very fair for all services and we would highly recommend Dattco to others for wedding services.
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    Kristen Sent on 08/07/2013
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    We booked shuttle buses and a limo bus from Dattco for our June wedding. The prices were very reasonable and everyone I worked with was great. Initially we booked their double decker bus to shuttle all our guests, but they accidentally booked it for something else. They quickly called to apologize for the error and offered us 2 motor coaches instead for the same price, which was totally fine with me (actually worked out for the better!). Driver gratuity was included with the final payment, which was nice not having to deal with on the day of. The limo bus did get confused about where they were supposed to pick up the groom before the ceremony (and called me, although I didn't get the message), but they figured it out quickly and it didn't add any stress for me. We had terrible weather (flooded streets, high winds) on the day of our wedding, but the drivers got everyone to and from ceremony/reception on time and safely...couldn't have asked for anything better. Plus they helped shuttle guests inside with umbrellas, especially getting myself and my bridesmaids out of our house and to the church without getting wet. Top notch service.
  • Katie
    Katie Sent on 01/03/2013
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    Great ride! They were on time, they knew where they were going and when we needed to add a trip on to route at the last minute they were accommodating and flexible.
  • User1011496
    User1011496 Sent on 11/11/2012
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    We used Dattco for my bachelorette, my husbands bachelor party AND our wedding.

    They have an amazing array or busses that top any limo. We had a large wedding party and family that we had to transport and wanted to be together. The bus was perfect and had a fridge for drinks and a "lounge setting in the back. We felt like rockstars.

    We also had a sleek, ultra cushioning, lit up limo bus for our other events. The drivers were fantastic and I would highly recommend.
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    User959602 Sent on 10/04/2012
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    Right from the beginning until the day of the event...DATTCO was so GREAT! We had a bus transport our guests from their hotel to the church and then the reception. They were on-time, always helpful and fit our budget. I highly recommend DATTCO! -Jeannette & Mark, Richmond, VA (Wedding 9/15/12)
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    Aubrey Sent on 11/20/2011
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    We had a potentially complicated transportation situation but Dattco made is easy and seamless. We had two shuttle buses at two different times with added stops on the way back. Dattco was friendly, professional and early! Amber at Dattco was easy to work with and very helpful. They helped to get 80 of us to the wedding and back safely and efficiently!
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    Amy Sent on 07/20/2010
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    We used this company for a shuttle to/from the hotel. The bus was on time. We found the prices quite reasonable compared to other companies. Would recommend to others.
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    Catherine Sent on 10/19/2021
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    Professional Wedding Transportation That Fit Our Needs Perfectly!

    Dattco managed the guest transportation at our September 2021 wedding. The team was responsive to our emails and phone calls, easy to work with, and were understand of adjustments to our needs as COVID continued to impact guest count. They were timely, clean, and professional on the day of the event. We would recommend them to anyone for their event or wedding transportation!
  • Kelly
    Kelly Sent on 09/28/2019
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    Seamless experience, timely

    My husband and I got married at the Glastonbury Hills Country Club (GHCC) on Saturday 8/24/19 and booked 2 activity buses through Dattco (about 44 seats each bus) to transport the guests. We liked that the activity buses had key features of a coach bus like AC and more comfortable bucket seats but the pricing was more along the lines of a school bus; the best of both worlds! We debated booking school buses but didn't want to take any chances with the August heat. There were no hiccups and we have absolutely no complaints! Leading up to the wedding, we were in touch with Phyllis Sabo who was very helpful and responsive. The vehicle arrived as expected and shown in pictures and the drivers got all guests from the hotel to venue with plenty of time to spare before the ceremony started. I would recommend them to any couple!

    www.dattco.com/book-a-vehicle/activity-transport-vehicle/
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    User2009436 Sent on 01/14/2015
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    We rented the trolley for our daughters wedding and had no issues except that the driver started bringing the groom to the wrong church. The groom caught it and turned him around and all went well. They were on time and the trolley was clean and beautiful.

    It would be a nice touch if they had bottled water available for the wedding party. Small cost, perfect touch.
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    Meagan Sent on 07/16/2011
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    We used Dattco as a shuttle for our guests to and from the hotel to the venue. We did not have any issues with the driver being late or lost-everything worked out perfectly.
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    Amy Sent on 12/15/2012
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    We used a DATTCO party bus for the wedding party to go from the hotel to Hartford City Hall for pictures. Their prices were the cheapest we found for what we needed, though we still found them a little high, but we needed a bus.
    They were responsive and day of our driver was great.
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    Julie Sent on 10/01/2015
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    We hired two 46-passenger activity buses to bring our guests to and from our wedding from the hotel. I had some issues with responsiveness early on in the process, which was annoying since I had a few unknown factors and changes to make. However once a friend of mine referred me to Phyllis Sabo, a sales associate, everything went smoothly! Day of the event went perfectly. The bus even waited a little longer for several out-of-town guests who arrived late at the hotel (they were still early for the ceremony). I was so happy the driver waited a few extra minutes. Drivers were nice, buses were clean and beautiful!
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    Ashley Sent on 10/03/2021
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    Safe transport, but driver was late

    We chose to have DATTCO provide transportation for both our wedding party and our guests for our wedding day. The shuttles were clean, comfortable, and the drivers were kind and provided safe transport. During the planning process, DATTCO was responsive and flexible with the many changes we had to make given RSVP changes, timeline finalizations, etc.

    On the day-of, we did have an issue with one bus arriving 30 minutes late to pick up the bridesmaids from the hotel and bring them to the venue in time for the ceremony. The timelines were coordinated and approved by DATTCO, and it was all outlined correctly on our itinerary and contract. This required the groom and mother of the groom to frantically contact DATTCO’s 24 hour service line to figure out the delay and resolve the issue. During the time that the driver of the bus was supposed to return to the hotel to pick up these bridesmaids, he was seen on his phone in the venue parking lot. This was extremely disappointing and caused undue stress on the day.

    Other than this, the timelines were followed as expected and we were all safely transported, which was the primary goal.
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    Jay Sent on 05/08/2016
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      3.5 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    Dattco showed up on time and fulfilled their contract perfectly. However, it is very difficult to contact them. When I would call, I could never reach anyone and be forced to leave messages. It would be days before someone called back (if they called back). This made me a very nervous bride in the days leading up to my wedding. However, at the end of the day, they showed up with a nice clean, new bus and a very nice driver. It wasn't cheap, but they did a good job on my wedding day. For a less than 15 minute drive, I wish they could have been more flexible on the price or number of trips, but it all worked out.
  • C
    Carrie Sent on 05/17/2012
    3.4 out of 5 rating
    • Quality of service
      4 out of 5 rating
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      3 out of 5 rating
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      4 out of 5 rating
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      3 out of 5 rating
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      3 out of 5 rating
    We used the limo bus from Dattco. The sales person that I dealt with was not nicest to work with, but I kepy myself organized with my communication and sending him the itinerary. On the day of the wedding the driver was amazing, holding my dress, flowers, helping me on the bus and even closing and opening the doors to the church for my entrance. Although a bit more money than I wanted to pay for only 2 hours of service, they made my day very good.
  • T
    T Sent on 06/11/2013
    3.3 out of 5 rating
    • Quality of service
      3 out of 5 rating
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      2 out of 5 rating
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      3 out of 5 rating
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      4 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    everything did work out well without serious hiccups but the communication with the company is difficult and things fall through the cracks if you don't keep up with it and be proactive. if you can be proactive then use them as they are a great value and the busses/shuttles are clean and actually more comfy than i had imagined.
  • M
    Michelle Sent on 11/24/2024
    3.2 out of 5 rating
    • Quality of service
      3 out of 5 rating
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      4 out of 5 rating
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      3 out of 5 rating
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      3 out of 5 rating
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      3 out of 5 rating

    Bad day of service

    Communication during the booking process was ok. Expressed that I need my guests to be able to leave as they please from the venue to the hotel that was 10 mins away. This was agreed and ensured. However, the night of the wedding guests were told that they would have to wait for the wedding to be over in order for the bus to go back to the hotel
  • B
    Barbara Sent on 06/05/2018
    1.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      3 out of 5 rating
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      3 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
    BUYER BEWARE. DO NOT USE!!! I hired Dattco to transport my wedding guests from our hotel to the venue and back, which was a 20min commute one way. When I spoke to Dattco they had clear instructions to depart the hotel at 3:45pm and return at 10pm - that is all. They confirmed this with me one week before my wedding. I also specifically requested that Dattco confirm that all drivers are equipped with GPS and will use them to travel to and from locations, which they said they did. When the wedding day came, the driver assumed that the bridal party would be getting on one bus and the guests on the second, so he held an entire vehicle just for the wedding party, cramming all other guests into the remaining bus and wasting the second. Because of this, and the fact he did NOT use a GPS, our ceremony started 20min late! On our way back to the hotel, the driver refused to use his phone GPS and didn't have a Garmin on board, so our 20min commute back to the hotel took AN HOUR. My now husband had to spend the whole ride yelling instructions at him. He also had the heat cranking, so the bus was over 80 degrees inside and people were yelling for AC. Because he took so long, half of our guests did not join in us in the hotel for the afterparty, which was a huge disappointment. He certainly doesn't deserve the 20% gratuity included and Dattco certainly shouldn't be considered for a transportation company. A similar situation happened to my in-law's when they used Dattco for their wedding, but since it's 2018, I had hoped that they put their big boy pants on and figured out GPS systems. Apparently I was wrong. Never. again
  • M
    Michael Sent on 05/14/2024
    1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating

    Nearly ruined the wedding

    Would NEVER recommend these guys for a wedding! Bus showed up 45 minutes late, without warning. Wedding was delayed 30 minutes, I chose to wait for the bus so my grandmother could attend the ceremony. They force you to pay driver gratuity in advance which is a scam. Of course, that leaves no incentive for the driver to show up or be professional. Called the sales person a couple days after the event, he had no idea what happened and the report showed no issues occurred, maybe someone tried to cover it up. DO NOT use DATTCO, they nearly ruined my wedding.
  • M
    Monica Sent on 06/29/2021
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating

    Ruined my wedding

    If I could give them 0 stars I would. I wanted to give the company time to resolve the issue before leaving a review, unfortunately they failed to do so. I am extremely disappointed with the customer service provided by DATTCO, specifically Tom Bascetta. I booked an “activity bus” for my Wedding to transport guests from hotel to ceremony, to venue and back to hotel. I was very specific with instructions that were not noted accurately. My ceremony started at 3pm and Tom had the bus show up at 3pm to the hotel to shuttle guests. My wedding was delayed by an hour due to his negligence to details. When I called to discuss the issue he was very rude and asked why I waited so long to call. Well there is this thing called a honeymoon that people go on after they get married. After explaining what had happened he was very defensive and did not take any accountability for his mistake, in short was implying I’m a liar where I requested he called the venue to confirm. Even after contacting the venue he did noting to resolve the issue. In fact continued to be rude. Do not trust them with your big wedding, it’s not worth the stress.
  • K
    Kate Sent on 09/02/2014
    0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
    DO NOT BOOK WEDDING TRANSPORTATION THROUGH DATTCO!!! I hired them to provide transportation for my wedding party on their TROLLEY. When they showed up to pick up the groom and his groomsmen there was not a trolley, but an ugly mini white school bus looking thing. We were not notified before pick up time that we were not getting the trolley. The driver didn't even know that we had not been informed and felt horrible (he was a very nice man), but the experience was still terrible. This all happened an hour before the church started. Not only were we not notified that we were not getting the trolley, but the bus they did send was not as large as the trolley and we had a large wedding party that could not all fit in it. Needless to say this was very stressful to deal with directly before the wedding. I was able to call another company and get a stretch limo so that myself and father would not have to pull up to the church in a terrible looking white mini bus that said Dattco all over it. Needless to say this made us about 30 minutes late and cut into our picture time in between the wedding etc. I would never trust Dattco EVER again, especially not on an important day like your wedding when everything should go flawless. The lack of communication was terrible. They did reimburse us, but that was about the only decent thing they did for us.
  • P
    Patricia Sent on 10/16/2010
    0.1 out of 5 rating
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      0 out of 5 rating
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      0 out of 5 rating
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      0 out of 5 rating
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      0.5 out of 5 rating
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      0 out of 5 rating
    This was the single most disappointing aspect of our wedding. We hired DATTCO to shuttle guests from the hotel in Shelton to the reception in Trumbull. The cost was $600 from 6pm to Midnight. I spoke with them at length about needing my guests to be there for 6:30. They made a number of promises that their driver failed to deliver on. The shuttle bus left at 6:10 for my 6:30 reception half full. The driver got lost (um, do you look up your route in advance) and proceeded to take a BUS on the MERRITT PARKWAY. They did a round trip and my wedding party got to my cocktail hour at 7:10. Oh, and the bus had no air conditioning. My wedding coordinator fixed that for the ride home. The genius who was our driver continued their successfull by taking a 46 passanger bus with SIX PEOPLE on it (there were 40 guests who needed a ride back to the hotel). The reception ended at 11:30. At 11:25 that driver took 6 passangers on a 40 minute round trip route stranding my entire guest list at the reception. The very best part of this is that I've contacted their company to discuss the events and they have yet to even both to respond to me. This is the most unprofessional and least customer service oriented company I can even fathom to ever work with. I do not recommend one bride to use this unreliable and uncaring company. They presented themselves so well but delivered on absolutely nothing. This was the worst part of my wedding and ruined the cocktail hour for me entirely.
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