D.I. Bridal Boutique Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
12 reviews
Recommended by 93% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
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Bonnie Sent on 07/31/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of the groom woes.
After store hopping for MONTHS I stopped at D.I.'s. Donna and Beverly were kind enough to spend hours pulling out more than a dozen dresses trying to find that perfect one. They even tried to order one from another state! Well, as luck would have it, I was about to leave with nothing when suddenly a dress appeared from the back....I was in LOVE and with a few minor adjustments...I left a VERY happy camper, thanks to Donna and Beverly!!! EVERYONE looking for that perfect one with the most awesome help should go to D.I. Bridal FIRST!!!!!! Patrick agrees also!
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Quality of service
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Kathy Sent on 02/20/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found my dress
Donna was very patient with us we even found my maid of honors dress Donna was very helpful she gave us good advice and she wasn't pushing us in any kind of direction she was very helpful I am not getting married March 10th I am getting married October 3rd -
Quality of service
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Abbey Sent on 03/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So much heart behind the service
D.I. Bridal was so intentional and flexible when helping me choose my wedding dress. I did not feel pressured in any way and the people working really wanted me to get the dress I wanted. They worked with me to find a dress I could afford and really cared about my desires. This shop is has so many dresses to choose from and is not like a big store that doesn't care about you! This was one of the great parts of the engagement/prep process. Thank you, D.I. Bridal! -
Quality of service
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Brandy Sent on 02/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful
Very helpful and professional. I tried on many dresses. They gave me more options they thought I may have liked. I left very pleased with my purchase! -
Quality of service
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Kristan Sent on 02/25/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
Found my perfect dress! All the ladies were so wonderful and very helpful! Felt very comfortable! -
Quality of service
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Natalie Sent on 02/25/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service
D.I. Bridal is my local Bridal store. I was extremely happy with customer service, store hours, and they took the time to answers all my questions. I didn't feel rushed or pressured at all. -
Quality of service
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Rebecca Sent on 02/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Reccommend
My friend and I went here on a whim. I’d been trying on dresses before and nothing felt like the one. The entire staff here was amazing since we walked in the door. Especially Ang and the Owner. I fell in love with a sample dress, and probably stared at myself in the mirror for over 30 min and they didn’t rush me once. So thankful for this beautiful shop, everything was clean/organized and well priced! -
Quality of service
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Lynda Sent on 02/14/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best bridal shop in butler pa
I was very pleased with all the help, professionalism ,and support DI Bridal offered me, the staff is very friendly and they even offered me express delivery for a small fee ...You should definitely check out DI Bridal,very nice selection and reasonable prices ! ;) ;) :) :) :) -
Quality of service
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Ashley Sent on 02/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal Experience
I had such a great time shopping for my bridal gown here! The staff is incredibly friendly and knowledgeable of the products they sell! There are so many dresses to choose from! There truly is something for every taste, size and price range! Aside from bridal gowns they also have a wide variety of accessories, mother of the bride gowns, bridesmaid dresses and tuxedo rentals! I couldn’t have asked for a better experience! -
Quality of service
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Kylie Sent on 02/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience was amazing and the best!
Donna was amazing and helped me and my bridesmaids find the perfect dresses! I would recommend them to anyone! -
Quality of service
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Erin Sent on 02/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were AMAZING in my time of need!
When the bridal shop I’d originally used (closer to home) suddenly declared bankruptcy, leaving me wondering if I’d ever see my dresses, I emailed D.I. Bridal (they carry my vendors and I was asking if they had my styles in store). Within the hour, I received a phone call back from Donna. She didn’t have my styles, but she contacted the store’s vendor representatives on my behalf. Within days, my dresses had been located and were shipping to their store. Donna made sure to update me frequently, as well as update her coworkers about my predicament in case I had a question if she wasn’t working. I am very grateful to the staff at D.I. Bridal for helping my bridesmaids and I get our dresses! -
Quality of service
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Marcie Sent on 11/06/20241 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Poor business practices
We ordered 4 tuxes for a wedding. Bride was told that they would be in the week prior to the wedding. Owner NEVER contacted the bride to let her know that the grooms tux was not returned and was "lost". The bride had to repeatedly call to figure out what was going on, there was NO communication. It ended up that on the day before the wedding, the Tux was in Scranton. Owner said that she would overnight it, but by then we had no faith in this business so a bridesmaid had to miss the rehearsal and dinner and drive 4.5 hours to pick up the tux. Owner never apologized and finally called the bride AFTER the wedding, not to apologize for her mess, but to complain about the bride and groom's mothers complaining to her about the situation, and yes, we did complain.
If you own a business, learn to communicate with the patrons. The bride should have NEVER been put in this position. The business should have been monitoring these tuxes and known that one was not turned in as scheduled.
*I'm not even getting into the fact that she did not measure some of the groomsmen correctly and some of the items didn't fit right. We had no choice because of the time frames.
*Owner was also very annoyed that the tuxes could not be returned in the evenings die to work schedules. She doesn't like to work during the day and was very "put out." -
Quality of service
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