Custom Travel Reviews

Reviews

• Elizabeth Sent on 06/22/2016
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  I HIGHLY recommend Custom Travel for any of your vacation planning, especially honeymoon, needs! Veronica was a dream to work with. She was quick to respond and helped pick a destination that was perfect for our wants and needs. She does not just book your trip and walk away either. She is a part of the entire process, up until you come home, making sure everything was exactly how you wanted it. She is also gave us a great recommendation for transportation to and from the airport as well as a party bus for our wedding.

  I HIGHLY recommend Custom Travel for any of your vacation planning, especially honeymoon, needs! Veronica was a dream to work with. She was quick to respond and helped pick a destination that was perfect for our wants and needs. She does not just book your trip and walk away either. She is a part of the entire process, up until you come home, making sure everything was exactly how you wanted it. She is also gave us a great recommendation for transportation to and from the airport as well as a party bus for our wedding.
• User1704626 Sent on 07/09/2014
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  Veronica helped us book our honeymoon travel to St. Lucia, a vacation to Italy in 2010 and also a get away to Mexico in 2011. She is so knowledgeable and helpful. We will definitely use her and Custom Travel for all our vacation plans.

  Veronica helped us book our honeymoon travel to St. Lucia, a vacation to Italy in 2010 and also a get away to Mexico in 2011. She is so knowledgeable and helpful. We will definitely use her and Custom Travel for all our vacation plans.
• Diane Sent on 07/09/2014
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  Fantastic travel agency. I have used them many times and now have moved to NC and still use them. They did a trip for my sister and brother in law who live in Australia. They were such a help to me when traveling from NC to Morocco via New York City and one flight was late which caused me to miss my connection. I just called from the airport and they were able to rearrange everything for me.✈️✈️✈️✈️

  Fantastic travel agency. I have used them many times and now have moved to NC and still use them. They did a trip for my sister and brother in law who live in Australia. They were such a help to me when traveling from NC to Morocco via New York City and one flight was late which caused me to miss my connection. I just called from the airport and they were able to rearrange everything for me.✈️✈️✈️✈️
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• Laura Sent on 06/17/2021
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  Great communication and very helpful

  I worked with Kate to book my honeymoon - she is knowledgeable about what different places have to offer and helped me narrow down the island and resort we wanted to go to. I’m a bit of a travel control freak so the only thing she ended up actually booking for us was our resort stay, but she was ready to book every little thing for us if I wanted her to! She kept in touch and followed up with me when our payment was due, to send us invoices and travel documents, and even wished us well the day we left and followed up when we got back! She even helped my friend secretly coordinate a special dinner for us while we were there.
  
  Luckily we didn’t have any problems with our booking or during our stay, but I am confident that Kate would have been happy to help us out if we had. I would definitely recommend her to others and would use her for my future travels!

  I worked with Kate to book my honeymoon - she is knowledgeable about what different places have to offer and helped me narrow down the island and resort we wanted to go to. I’m a bit of a travel control freak so the only thing she ended up actually booking for us was our resort stay, but she was ready to book every little thing for us if I wanted her to! She kept in touch and followed up with me when our payment was due, to send us invoices and travel documents, and even wished us well the day we left and followed up when we got back! She even helped my friend secretly coordinate a special dinner for us while we were there.
  
  Luckily we didn’t have any problems with our booking or during our stay, but I am confident that Kate would have been happy to help us out if we had. I would definitely recommend her to others and would use her for my future travels!
• Kylie Sent on 08/06/2014
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  Veronica was very helpful and made our honeymoon amazing!!

  Veronica was very helpful and made our honeymoon amazing!!
• Lauren Sent on 07/20/2015
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  Veronica made planning our honeymoon stress free and easy! Our trip to Sandals Grande Antigua was beyond our expectations. From the champagne upon arrival, to the fabulous service, to the food and cocktails we could not have asked for more. Veronica took care of everything for us...from plane travel to accommodations. It was the easiest trip we have every planned! She is a Sandals expert and I would not book a trip to Sandals without her!

  Veronica made planning our honeymoon stress free and easy! Our trip to Sandals Grande Antigua was beyond our expectations. From the champagne upon arrival, to the fabulous service, to the food and cocktails we could not have asked for more. Veronica took care of everything for us...from plane travel to accommodations. It was the easiest trip we have every planned! She is a Sandals expert and I would not book a trip to Sandals without her!
• Trisha Sent on 10/04/2016
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  Loved working with Veronica! Her and her staff were always available, answered any of our questions promptly and made planning our honeymoon smooth and easy! No stress my favorite!!

  Loved working with Veronica! Her and her staff were always available, answered any of our questions promptly and made planning our honeymoon smooth and easy! No stress my favorite!!
• Amanda Sent on 11/10/2015
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  We worked with Veronica to set-up every aspect of our honeymoon in Antigua. She was excellent to work with, incredibly knowledgeable about the resort and responsive to all of our needs. In addition to the room reservations she assisted with travel, spa additions, private airport transfer set-up and digging up as much information as she could on island excursions. Veronica and her team were well organized and delivered a package of travel documents prior to the honeymoon so we had no work to do on our own! She is so highly regarded at Sandals Grande Antigua that our butler commented on how much they love our travel agent when we produced our organized documents on arrival and saw who we had worked with! We will definitely go to Veronica for future vacations!

  We worked with Veronica to set-up every aspect of our honeymoon in Antigua. She was excellent to work with, incredibly knowledgeable about the resort and responsive to all of our needs. In addition to the room reservations she assisted with travel, spa additions, private airport transfer set-up and digging up as much information as she could on island excursions. Veronica and her team were well organized and delivered a package of travel documents prior to the honeymoon so we had no work to do on our own! She is so highly regarded at Sandals Grande Antigua that our butler commented on how much they love our travel agent when we produced our organized documents on arrival and saw who we had worked with! We will definitely go to Veronica for future vacations!
• Amanda Sent on 12/10/2018
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  Honeymoon Registry & Bookknb

  My husband & I used Custom Travel’s honeymoon registry for my shower & so many guests commented on how convenient it was to get a gift certificate & we made out so great! Veronica was so helpful in planning an unforgettable Hawaiian honeymoon! We recently came back from our trip & it was simply amazing thanks to all of her recommendations! I have been recommending Custom Travel & the Honeymoon Registry to anyone I talk to! We did not encounter any issues with any of our flights, hotels or car rental bookings, it was so stress free! We received the honeymoon amenities at each place which was awesome & the hotels were spectacular! We will definitely be back to Custom Travel when we plan our next adventure. Many thanks to Veronica & her staff for setting up a memorable, amazing trip!!!

  My husband & I used Custom Travel’s honeymoon registry for my shower & so many guests commented on how convenient it was to get a gift certificate & we made out so great! Veronica was so helpful in planning an unforgettable Hawaiian honeymoon! We recently came back from our trip & it was simply amazing thanks to all of her recommendations! I have been recommending Custom Travel & the Honeymoon Registry to anyone I talk to! We did not encounter any issues with any of our flights, hotels or car rental bookings, it was so stress free! We received the honeymoon amenities at each place which was awesome & the hotels were spectacular! We will definitely be back to Custom Travel when we plan our next adventure. Many thanks to Veronica & her staff for setting up a memorable, amazing trip!!!
• Paul Sent on 07/31/2014
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  Veronica, along with the rest of the staff at CT Travel, made planning a wedding 2000 miles away as seamless for 90 guest and ourselves as you could ever imagine. Everything from searching for flights, to rates for different durations of stay, to helping set up events like the bon fire on the beach and our wedding itself. CT Travel's attention to detail and service allowed my wife and myself to spend our time leading up to the trip to focus on all the little things. (gift/welcome bags, flowers, music, etc.) It certainly cut back on a lot of unneeded stress. I know our stay and wedding day would not have been as nice with out the assistance of CT Travel.
  

  Veronica, along with the rest of the staff at CT Travel, made planning a wedding 2000 miles away as seamless for 90 guest and ourselves as you could ever imagine. Everything from searching for flights, to rates for different durations of stay, to helping set up events like the bon fire on the beach and our wedding itself. CT Travel's attention to detail and service allowed my wife and myself to spend our time leading up to the trip to focus on all the little things. (gift/welcome bags, flowers, music, etc.) It certainly cut back on a lot of unneeded stress. I know our stay and wedding day would not have been as nice with out the assistance of CT Travel.
  
• Jared Sent on 07/17/2014
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  Custom Travel was excellent and Veronica was fantastic. She was attentive, knowledgable and extremely helpful. I would highly recommend them for anyone looking to book a trip!

  Custom Travel was excellent and Veronica was fantastic. She was attentive, knowledgable and extremely helpful. I would highly recommend them for anyone looking to book a trip!
• Glenroy Sent on 07/25/2025
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  Bahamas Vacation

  It is always a delight to have Michele plan our family vacations.
  She is very detailed oriented and does a great job communicating all the necessary details for traveling.
  She also has great insight and a broad experience with several popular destinations and provides valuable suggestions on places to go and things to do while on vacations.
  I am very highly satisfied with the level of service and will continue to have her plan our trips.
  
  
  
  
  

  It is always a delight to have Michele plan our family vacations.
  She is very detailed oriented and does a great job communicating all the necessary details for traveling.
  She also has great insight and a broad experience with several popular destinations and provides valuable suggestions on places to go and things to do while on vacations.
  I am very highly satisfied with the level of service and will continue to have her plan our trips.
  
  
  
  
  
• User2201748 Sent on 06/29/2015
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  Great service!!! The trip was incredible and everything went perfectly!

  Great service!!! The trip was incredible and everything went perfectly!
• Erin Sent on 07/12/2016
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  Custom Travel was beyond amazing with helping us plan our honeymoon. Veronica was awesome!!

  Custom Travel was beyond amazing with helping us plan our honeymoon. Veronica was awesome!!
• Jenna Sent on 06/08/2015
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  Veronica was awesome! She helped us chose the perfect place for our Honeymoon. We would definitely use her services in the future.

  Veronica was awesome! She helped us chose the perfect place for our Honeymoon. We would definitely use her services in the future.
• Kimberly Sent on 11/30/2016
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  Made everything so easy! Much less stressful booking through them than trying to do it on your own.
  We had an incredible destination wedding booked through custom travel & also booked our honeymoon! Highly recommend...really on top of everything and very responsive

  Made everything so easy! Much less stressful booking through them than trying to do it on your own.
  We had an incredible destination wedding booked through custom travel & also booked our honeymoon! Highly recommend...really on top of everything and very responsive
• User899150 Sent on 08/14/2012
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  I would never book a trip again without Veronica! She was so helpful and nice throughout the process of booking our honeymoon. She saved us so much time and money and really listened to what we wanted. I will use her in the future for all of our travel needs.

  I would never book a trip again without Veronica! She was so helpful and nice throughout the process of booking our honeymoon. She saved us so much time and money and really listened to what we wanted. I will use her in the future for all of our travel needs.
• Megan Sent on 07/22/2014
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  I can't say enough wonderful things about Custom Travel! Veronica helped to guide my husband and I in choosing our dream destination for our honeymoon. The Custom Travel team was always there to answer any questions we had and offer advice and guidance about what destination and activities would be best for us. They took all of the stress out of planning a honeymoon and made sure that despite all of the stress of wedding planning, our honeymoon was the one thing we never had to worry about. We had a fantastic honeymoon at Sandals Grande St. Lucian and can't wait to plan our next trip with Custom Travel!

  I can't say enough wonderful things about Custom Travel! Veronica helped to guide my husband and I in choosing our dream destination for our honeymoon. The Custom Travel team was always there to answer any questions we had and offer advice and guidance about what destination and activities would be best for us. They took all of the stress out of planning a honeymoon and made sure that despite all of the stress of wedding planning, our honeymoon was the one thing we never had to worry about. We had a fantastic honeymoon at Sandals Grande St. Lucian and can't wait to plan our next trip with Custom Travel!
• Emily Sent on 09/22/2016
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  Veronica is amazing! She helped us narrow down where to look for our honeymoon. Then once we settled on St. Lucia she helped us choose two different resorts so we could split our time on two parts of the island. She had incredible recommendations and she made travel so easy and comfortable. We will use her every time we travel!

  Veronica is amazing! She helped us narrow down where to look for our honeymoon. Then once we settled on St. Lucia she helped us choose two different resorts so we could split our time on two parts of the island. She had incredible recommendations and she made travel so easy and comfortable. We will use her every time we travel!
• Alexis Sent on 07/29/2014
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  Custom travel always helps me find the best deals on my sandals vacations. They are a great source of information when you are deciding what resort is right for you. They always communicate in a timely manner. I would highly recommend them.

  Custom travel always helps me find the best deals on my sandals vacations. They are a great source of information when you are deciding what resort is right for you. They always communicate in a timely manner. I would highly recommend them.
• User1737788 Sent on 07/29/2014
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  They were great and one less thing I had to worry about!

  They were great and one less thing I had to worry about!
• Sandra Sent on 07/09/2014
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  We and other family members have used this travel agency numerous times. Would never think of using a different travel company. Veronica and her staff are fabulous! Highly recommend!!

  We and other family members have used this travel agency numerous times. Would never think of using a different travel company. Veronica and her staff are fabulous! Highly recommend!!
• Brianna Sent on 08/26/2014
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  We used Veronica at Custom Travel for our honeymoon to Sandals Emerald Bay in Exuma. We knew we wanted to go to a Sandals resort but were unsure which one to pick and there were a lot to choose from. Veronica spent a great deal of time explaining the different properties to us and finding the perfect fit for us. It was so nice to speak with someone who had actually visited the properties and had real pictures to show us - not just website pictures. We found Custom Travel to be knowledgable, honest and easy to reach. We also used their free bridal registry - what a great idea!! We were able to ask our family and friends for 2 excursions and a candlelight dinner on the beach and Custom Travel took care of it all for us.

  We used Veronica at Custom Travel for our honeymoon to Sandals Emerald Bay in Exuma. We knew we wanted to go to a Sandals resort but were unsure which one to pick and there were a lot to choose from. Veronica spent a great deal of time explaining the different properties to us and finding the perfect fit for us. It was so nice to speak with someone who had actually visited the properties and had real pictures to show us - not just website pictures. We found Custom Travel to be knowledgable, honest and easy to reach. We also used their free bridal registry - what a great idea!! We were able to ask our family and friends for 2 excursions and a candlelight dinner on the beach and Custom Travel took care of it all for us.
• Amanda Sent on 12/26/2017
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  Veronica and her team were excellent to work with! From the very beginning of deciding where and when was best to have our destination wedding and through out the entire process they were attentive, quick in response and made the process run very smooth. They assisted all our guests with booking and updated us promptly with any changes to our guest list. I would highly recommend custom travel, and we can't wait to book our next trip with them!

  Veronica and her team were excellent to work with! From the very beginning of deciding where and when was best to have our destination wedding and through out the entire process they were attentive, quick in response and made the process run very smooth. They assisted all our guests with booking and updated us promptly with any changes to our guest list. I would highly recommend custom travel, and we can't wait to book our next trip with them!
• Rosemarie Sent on 09/21/2015
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  My husband planned a trip to Italy with the help of Veronica Kastukevich from Custom Travel in Wallingford, CT. It was an 8 day trip that included many side excursions as well. We did more in 8 days than many other trips would have. Italy was beautiful and we learned of so much of the history of this country. Our travel director Danilo was just wonderful. He put a personal touch on everything we did. We made memories that will last a lifetime-thanks to Veronica. She handled everything from start to finish with professionalism and a smile on her face. I would not hesitate to use Custom Travel again for any trip that we book. Thank-you Veronica.
  
  Rose Leahy
  Wallingford, CT

  My husband planned a trip to Italy with the help of Veronica Kastukevich from Custom Travel in Wallingford, CT. It was an 8 day trip that included many side excursions as well. We did more in 8 days than many other trips would have. Italy was beautiful and we learned of so much of the history of this country. Our travel director Danilo was just wonderful. He put a personal touch on everything we did. We made memories that will last a lifetime-thanks to Veronica. She handled everything from start to finish with professionalism and a smile on her face. I would not hesitate to use Custom Travel again for any trip that we book. Thank-you Veronica.
  
  Rose Leahy
  Wallingford, CT

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