Cupcake Heaven and Cafe Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
9 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.9 out of 5 rating4.9
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Lacy Sent on 10/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim is the best! Her cake was absolutely beautiful and delicious!!
The availability of flavors she has is awesome. We picked a pumpkin flavored cake with a cream cheese frosting filling and it was a HUGE hit! Especially with an October wedding :)
The cake arrived on time to the venue and was displayed beautifully. We got a lot of compliments on the cake, I had one guest tell me that it was the best they'd ever tasted!
I would highly recommend Kim. She is very talented! -
Quality of service
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User1265039 Sent on 07/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They made a beautiful cake with providing them a general direction on the design. The cake was even better than the tasting we conducted at their location in Haymarket. The grooms cake was well decorated with a detailed Washington Capitals logo. If you like delicious and beautiful cakes, then Cupcake Heaven is the place to go. -
Quality of service
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Nancy Sent on 07/28/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was beautiful. It was unique and everything I wanted. The money was well spent. We had a Dragon and Phoenix, red Chinese cake and everyone was amazed how beautiful it was. Plus, the cake was so delicious. -
Quality of service
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Bethany Sent on 06/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did a great job on our cake! Everyone loved it so much there wasn't any to bring home. The flavors of the cake were better than any wedding cake I have ever had. I would highly recommend them not only for a wedding cake but their cupcakes are divine also! -
Quality of service
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Melissa Sent on 11/23/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to a bridal show where I tasted Cupckae Heavens cupakes and my mother and I were blown away! I knew then that I had to have them make my wedding cake. They have the moistest cakes ever and the frosting/icing is superb. It is perfectly created and taste great which is hard for a lot of people to master. The cake was talked about in the best way. First of all, the presentation was amazing. Kim took my design and made it reality. It was gorgeous. Our reception venue said that they had never seen such a beautiful cake and it tasted as good as it looked. People were stealing other people's slices...lol!!! -
Quality of service
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Kathleen Sent on 10/27/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kim is an absolute artist when it comes to putting your cake together. Whatever the vision you have, she will make it into a reality! Our cake was perfect with details that were outlined in my dress! It was more than a cake, it was part of the decor in the room. We had the Vanilla Almond Raspberry flavor as one layer, and the Red Velvet for another layer, and our cake top. Everyone loved it! -
Quality of service
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Nicole Sent on 07/28/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Cupcake Heaven made incredibly delicious cupcakes for our wedding. The guests raved about the triple chocolate and vanilla almond raspberry in particular. They looked absolutely beautiful on display as well. They were a little on the pricey side and I was surprised that they didn't offer a discount given the very large number we purchased, but they did a beautiful job and we would definitely recommend them! -
Quality of service
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User2326959 Sent on 09/21/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I went the non-traditional route and served cupcakes at my wedding from Cupcake Heaven instead of a cake. The cupcakes are absolutely delish! For ease and price, I selected two cupcake flavors they have year round. But, they did have the option to customize cupcakes to your liking for a specific occasion, season, etc. They were super easy to work with and the quality of the cupcake is superior. The one downfall was they were unable to deliver my cupcakes on Sunday (the day of my wedding). So I had a friend pick them up the Saturday afternoon and drop off at my venue the next day. Regardless, they were super fresh and tasty! I will definitely be going back to them whenever I might need a dessert for a party...as well as just to go to enjoy a sweet treat or one of their cafe items. -
Quality of service
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Pam Sent on 10/31/20123.8 out of 5 rating3.8
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Delicious cupcakes that will wow your guests. They are a tad on the expensive side and it was a little difficult to arrange times to place and make the order. They do deliver. Our top wedding cake was beautiful. -
Quality of service
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