Cumberland Diamond Exchange Reviews

Reviews

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• Kathryn B. Sent on 12/30/2019
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  Friendly and they go above and beyond!

  Cumberland Diamond has always gone above and beyond for my wife and I. They helped with our engagement rings and our wedding bands - they feel like family at this point! We love working with Cumberland Diamond and can't thank them enough for all they do!

  Cumberland Diamond has always gone above and beyond for my wife and I. They helped with our engagement rings and our wedding bands - they feel like family at this point! We love working with Cumberland Diamond and can't thank them enough for all they do!
• Sarah Sent on 06/24/2019
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  Great store and nice staff

  We went here to look for engagement rings, my fiance purchased my engagement ring, and then we purchased our wedding rings here. They were very nice and prices were similar to online for the same brands. They have a very quick turn around for resizing or polishing your ring, unlike the big name jewelry stores. Very glad we chose to purchase here.

  We went here to look for engagement rings, my fiance purchased my engagement ring, and then we purchased our wedding rings here. They were very nice and prices were similar to online for the same brands. They have a very quick turn around for resizing or polishing your ring, unlike the big name jewelry stores. Very glad we chose to purchase here.

  Cumberland Diamond Exchange's reply:

  Thank you for the wonderful review, Sarah! It was an absolute pleasure assisting you! We are so happy for you both and appreciate your business. Please come in soon for a complimentary ring cleaning & maintenance check.
• Lindsay Sent on 04/03/2019
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  Absolutely Wonderful Experience!

  The team at Cumberland Diamond exchange was so helpful! They helped my now husband and I modify my great-grandmother's ring to make it exactly what we wanted for an engagement ring and find a beautiful band to go with it! They kept detailed notes and I was able to ask questions and get my husband the perfect wedding band as well. The team here is not pushy at all and is truly interested in helping you find exactly what you're looking for. We highly recommend Cumberland Diamond Exchange for wedding jewelry and all other jewelry needs! We will definitely be back in the future!

  The team at Cumberland Diamond exchange was so helpful! They helped my now husband and I modify my great-grandmother's ring to make it exactly what we wanted for an engagement ring and find a beautiful band to go with it! They kept detailed notes and I was able to ask questions and get my husband the perfect wedding band as well. The team here is not pushy at all and is truly interested in helping you find exactly what you're looking for. We highly recommend Cumberland Diamond Exchange for wedding jewelry and all other jewelry needs! We will definitely be back in the future!

  Cumberland Diamond Exchange's reply:

  Thank you so much for this wonderful review, Lindsay! We are so happy that we were able to assist you with the engagement ring and wedding bands. Congratulations to you & Gabe! Hope to see you again soon! :)
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• Ariana Sent on 07/01/2019
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  Love and Recommend!

  Alex and I cannot day enough wonderful things about CDE. The DAY before my wedding my husband decided to change his ring and Todd found a way to give us a “stand in” ring with my husbands desired diamond and sapphire band. All the jewelry from the day was from here and I felt like a princess. Thank you all so much and we will be lifelong customers!

  Alex and I cannot day enough wonderful things about CDE. The DAY before my wedding my husband decided to change his ring and Todd found a way to give us a “stand in” ring with my husbands desired diamond and sapphire band. All the jewelry from the day was from here and I felt like a princess. Thank you all so much and we will be lifelong customers!

  • +2 photos

  Cumberland Diamond Exchange's reply:

  Thank you for the wonderful review, Ariana. We are so happy that we were able to assist you & Alex. It's an honor to be part of such a special time in your life. Please come see us soon for a complimentary ring cleaning.
• Cara Sent on 04/26/2018
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  Melissa and Todd from CDE were absolutely top notch. Not only did we get our rings here, we got all of our gifts for the bridal party here too. We got earrings for the bridesmaids, bracelets for our moms, cufflinks for the groomsmen, and tie bars for our dads. I bought my husband and nice watch for his day of gift, and It was all so easy. I was so stressed at that point that when I got to check all those gifts off my list, it was a huge relief. The recommendations were perfect, and the gift wrapping beautiful! We will be shopping her for many years to come.

  Melissa and Todd from CDE were absolutely top notch. Not only did we get our rings here, we got all of our gifts for the bridal party here too. We got earrings for the bridesmaids, bracelets for our moms, cufflinks for the groomsmen, and tie bars for our dads. I bought my husband and nice watch for his day of gift, and It was all so easy. I was so stressed at that point that when I got to check all those gifts off my list, it was a huge relief. The recommendations were perfect, and the gift wrapping beautiful! We will be shopping her for many years to come.

  Cumberland Diamond Exchange's reply:

  Thank you for the wonderful review! It was an absolute pleasure assisting you & Kyle! We are so happy for you both and appreciate your business. Wishing you the very best!
• Jessica Sent on 01/07/2014
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  My husband worked with Richard and the team at CDE to have a family diamond re-set in a solitaire engagement ring! I said yes and throughout our engagement year we went in several more times just to look. Richard was patient and very informative- jewelry like this can be a big decision and you want to trust that you're getting a quality product, and that you will be happy with the style for a lifetime.
  We were so happy with our experience that we went on to purchase our wedding bands, as well as a beautiful pair of art-deco style chandelier earrings that were purchased from an estate.
  The staff also helped us with independent appraisals for each piece. They are conveniently located and very welcoming. I'm sure we will continue to do business with them for a very long time. We highly recommend them.

  My husband worked with Richard and the team at CDE to have a family diamond re-set in a solitaire engagement ring! I said yes and throughout our engagement year we went in several more times just to look. Richard was patient and very informative- jewelry like this can be a big decision and you want to trust that you're getting a quality product, and that you will be happy with the style for a lifetime.
  We were so happy with our experience that we went on to purchase our wedding bands, as well as a beautiful pair of art-deco style chandelier earrings that were purchased from an estate.
  The staff also helped us with independent appraisals for each piece. They are conveniently located and very welcoming. I'm sure we will continue to do business with them for a very long time. We highly recommend them.
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  User1575965 Sent on 04/04/2014
  5 out of 5 rating

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  We are thrilled to recommend Cumberland Diamond Exchange! We first fell in love when starting to shop for engagement rings. Their service is amazing and they are so thorough in taking time to work with your to find what suits you and your budget best. We just adore Martha at CDE and would look forward to going back and seeing her! My fiancé ended up purchasing the ring of my dreams there and I couldn't have been happier!! We then purchased our wedding bands from Martha as well. We never thought once about going anywhere else because CDE is by far the best around! They are so nice, knowledgeable and honest. We truly are grateful to have worked with such wonderful folks during the most exciting time of our lives!

  We are thrilled to recommend Cumberland Diamond Exchange! We first fell in love when starting to shop for engagement rings. Their service is amazing and they are so thorough in taking time to work with your to find what suits you and your budget best. We just adore Martha at CDE and would look forward to going back and seeing her! My fiancé ended up purchasing the ring of my dreams there and I couldn't have been happier!! We then purchased our wedding bands from Martha as well. We never thought once about going anywhere else because CDE is by far the best around! They are so nice, knowledgeable and honest. We truly are grateful to have worked with such wonderful folks during the most exciting time of our lives!
• Alice Sent on 06/28/2013
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  Last summer when my fiancé was going to propose, he took his business to Cumberland Diamond Exchange. Their level of customer service was extraordinary, he said. They allowed him to customize his selection of diamond cut and size, as well as the setting, and promptly assembled the most beautiful engagement ring I've ever seen. Based on my class ring size, they were able to size it perfectly without me there. We do not live in Atlanta, but we were so pleased with the engagement ring that we did not hesitate to return to CDE while we were in town to inquire about our wedding bands. My fiancé selected a gold band which they sized to his finger on the spot. While polishing my engagement ring free of charge, they helped me find a wedding band that would match it perfectly. Engraving was free and we walked out of the store with our engraved rings later that same day. The kindness and exemplary customer service at Cumberland Diamond Exchange will bring us back to them in the future for any jewelry needs!

  Last summer when my fiancé was going to propose, he took his business to Cumberland Diamond Exchange. Their level of customer service was extraordinary, he said. They allowed him to customize his selection of diamond cut and size, as well as the setting, and promptly assembled the most beautiful engagement ring I've ever seen. Based on my class ring size, they were able to size it perfectly without me there. We do not live in Atlanta, but we were so pleased with the engagement ring that we did not hesitate to return to CDE while we were in town to inquire about our wedding bands. My fiancé selected a gold band which they sized to his finger on the spot. While polishing my engagement ring free of charge, they helped me find a wedding band that would match it perfectly. Engraving was free and we walked out of the store with our engraved rings later that same day. The kindness and exemplary customer service at Cumberland Diamond Exchange will bring us back to them in the future for any jewelry needs!
• Kristin Sent on 04/16/2013
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  Cumberland Diamond exchange makes you a part of their family! My husband purchased my vintage estate platinum and diamond ring with Cumberland Diamond exchange. They custom made my wedding band to go with my engagement ring since it is a unique one of a kind piece. We also purchased my husband's wedding band with Cumberland Diamond Exchange as well. They have a huge selection, and if you do not see something that works for you, they can custom make pieces at a great price. My family has bought and designed all of their jewelry with these wonderful people for years, and I am proud to say that my husband and I will continue with this tradition. I would strongly recommend their services to anyone!

  Cumberland Diamond exchange makes you a part of their family! My husband purchased my vintage estate platinum and diamond ring with Cumberland Diamond exchange. They custom made my wedding band to go with my engagement ring since it is a unique one of a kind piece. We also purchased my husband's wedding band with Cumberland Diamond Exchange as well. They have a huge selection, and if you do not see something that works for you, they can custom make pieces at a great price. My family has bought and designed all of their jewelry with these wonderful people for years, and I am proud to say that my husband and I will continue with this tradition. I would strongly recommend their services to anyone!
• Mary Sent on 01/28/2013
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  Loved working with all the folks here. Hubby had excellent experience working with them to find the perfect diamond, create the perfect engagement ring, and all at a great deal. Because of the great service, we went back for my wedding ring. They made it custom, and took much effort and care to make sure it was exactly what I wanted. After a few iterations of comparing it to the engagement ring, asking what I wanted, and putting up with me as I made decisions along the way, I have exactly what I wanted - again with great customer service experience and at a very good price. I know very little about jewelry, and they were so helpful at every stage. I will absolutely continue to give them my service and recommend them to others.

  Loved working with all the folks here. Hubby had excellent experience working with them to find the perfect diamond, create the perfect engagement ring, and all at a great deal. Because of the great service, we went back for my wedding ring. They made it custom, and took much effort and care to make sure it was exactly what I wanted. After a few iterations of comparing it to the engagement ring, asking what I wanted, and putting up with me as I made decisions along the way, I have exactly what I wanted - again with great customer service experience and at a very good price. I know very little about jewelry, and they were so helpful at every stage. I will absolutely continue to give them my service and recommend them to others.
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  User1161945 Sent on 05/14/2013
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  My husband and I cannot say enough wonderful things about Mark and his team at Cumberland. After my original engagement ring was stolen, Mark and Bill went above and beyond to make sure the unique ring was replicated flawlessly. They understood the sentimental value of the ring and handled our loss with such care and compassion. We also purchased our wedding bands from Cumberland, which were perfect and very reasonably priced. The customer service provided by Cumberland cannot be matched. We will be lifelong, loyal customers and have sent many of our friends to Mark, as well. We love Cumberland!

  My husband and I cannot say enough wonderful things about Mark and his team at Cumberland. After my original engagement ring was stolen, Mark and Bill went above and beyond to make sure the unique ring was replicated flawlessly. They understood the sentimental value of the ring and handled our loss with such care and compassion. We also purchased our wedding bands from Cumberland, which were perfect and very reasonably priced. The customer service provided by Cumberland cannot be matched. We will be lifelong, loyal customers and have sent many of our friends to Mark, as well. We love Cumberland!
• Jaime Sent on 09/27/2011
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  Absolutely wonderful! My engagement ring is so unique and stunning, and CDE worked with us to get a just as stunning wedding band. They custom made the bad so it would fit in with the engagement ring. Kathy and the entire staff at CDE are great! They are so helpful and provide excellent customer service. I highly recommend CDE.

  Absolutely wonderful! My engagement ring is so unique and stunning, and CDE worked with us to get a just as stunning wedding band. They custom made the bad so it would fit in with the engagement ring. Kathy and the entire staff at CDE are great! They are so helpful and provide excellent customer service. I highly recommend CDE.