CT Wedding Group - MASTER Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
-
![Christine]()
Christine Sent on 03/26/2025Outstanding Experience
I cannot possibly recommend CT Wedding Group enough! Last week my daughter was married at The Barns at Wesleyan Hills in Middletown and my husband and I are still receiving texts and phone calls about how fabulous the wedding was. Glowing comments about the ceremony, the décor, the cocktail hour, the entertainment, the staff and especially the food. The entire staff was outstanding and Mary, the Event Manager, thought of everything down to the tiniest detail to ensure sure my daughter’s wedding dream came true. Eddie, the Banquet Captain, ran everything perfectly. Since our guests continue to rave about it, I would like to also recognize Jeff, the Event Chef, for providing such amazing & delicious food choices. CT Wedding Group exceeded our every expectation! -
![Gloria]()
Gloria Sent on 11/19/2012I just wanted to say thank you to everyone at the pavilion on crystal lake. My day was absolutely perfect and the hard work you guys put into making sure everything looked and tasted wonderful was beyond expectations. I really couldn't have imagined anything better and my friends and family will be talking about that day for years to come! the venue itself was absolutely spectacular. I am still speechless but wanted to take the time to say thank you and let you know I will definitely be refering your venue and staff for catering to all of my friends.
Thanks again
Newly Mrs. DePasquale <3 -
![Sarah]()
Sarah Sent on 11/01/2011We had our wedding at the Pavilion on Crystal Lake! Everything was amazing from the food to the venue to the staff! We could not have asked for anything better than what the Wedding Group provided! Thank you so much especially to our coordinator Traci! She was amazing!!! :) -
![Tamie]()
Tamie Sent on 09/17/2010I was very displeased with The Pavilion On Crystal Lake... Yes it is a beautiful place to have your wedding, yes the food is great and actually the service was great THE DAY OF. Leading up to it was horrible! The staff only care about ONE THING MONEY! We spent a large amount of money at this venue! We had verbal agreements with the staff that were later taken back and I was supposed to be okay with just an apology but that they would not do anything other then say sorry. I fought for them to do something which in the end was minimal compared to what we put into it. They charge a ridiculous amount of money for little things. The option they offered us when we first started was a new thing they were starting which was being able to pick any 6.5 hours of service at the venue, therefore we would have the whole day and there would not be multiple weddings on our day. We choose to do it that way as we liked knowing we had ALL day to have our decorators be there etc. Well that was our mistake, do not ever pick this package if they offer it to you! You are obligated to have 125 guests and even if you dont you have to pay for them! They will not let you use your money else where at the venue such as chair covers even if they tell you that you can. The Pavilion almost ruined my day but luckily I had an amazing wedding coordinator Taryn from Simple Elegance! They told me because I did not have 125 guests that I could use my remaining money to purchase chair covers and later came back and told me because I choose the whole day package I could not have them! This is after I ordered them and was very excited as this was not something we had in our budget to get! I spoke with the "man in charge" and even cried explaining to him that we could not out right pay for chair covers and we were already over budget so using our left over monies that was originally for guests worked out. He continued to explain to me that he just couldnt do it! I was devastated! I later emailed him because I was upset that their word had meant nothing and ended up getting something but not nearly what I wanted and not to mention I go no monies back so basically I paid for it in the end result! He advised me NOT to use my wedding coordinator which I paid for to keep in contact with him... They also never told us there was "special" prices for the vendors (mind you I had 10 that I paid FULL price for) until the last minute. Our last meeting myself and my wedding coordinator were told we could bring anything that was going to the venue that night... Well both of us left directly from work therefore them telling us that the SAME day did us no good and actually made more work for my wedding coordinator. And this "Whole day" package they offer... Well lets just say its not a whole day.. After finding out I wasnt getting their chair covers my wedding coordinator found chair covers at a reasonable cost and we used those. This would now mean she need to cover 125 chairs... She asked to get in there early and that was an issue.. Now if you are following this correctly we had the WHOLE DAY WITH THIS SPECIAL PACKAGE WITH THIS SPECIAL PRICING? Correct? Well, incorrect they let her know when they would be there which was NOT all day nor would they allow her to get there and set up too early.
The positives: Good food and Meghan was awesome! I was glad to have gotten her on the day of our wedding! The place always looks nice in and outside. The customer service could use A LOT of help! This is such a special day for people and if you give YOUR word regardless of anything else YOU should keep it! Who wants to be told they cant have something they had their hearts set on, especially after guaranteeing they could have it? The Pavilion on Crystal Lake is already making mucho dollars it wouldnt have killed them to keep their word with me and provide me with the chair covers. If you use them and you are on a budget expect to go over and dont expect much nothing but big prices for little things.. And for the little thing I did get it was like pulling teeth!
Just be careful when using them!
Are you interested?
Are you interested?