Crystal Springs Resort Reviews

On behalf of Mariam and myself, we want to extend our heartfelt thanks to the entire Crystal Springs team for making our wedding truly the day of our dreams. Every detail exceeded our expectations, and we will cherish these memories forever.

A special thank you to Sara for your incredible support throughout the entire planning process. We genuinely appreciated your dedication, from responding to calls and texts on weekends to helping us navigate any unexpected needs that came up. Your support meant so much to us.

Hector, thank you for all your help on the big day. Your guidance made us feel calm and prepared going into our entrance, which allowed us to be present in the moment and truly enjoy ourselves without added stress.

Lina, thank you for being so attentive and helpful with Mariam’s bridal party. Your assistance ensured everything ran smoothly for Mariam and her bridesmaids, making their experience just as special.

Katelyn, thank you for making sure we had everything we needed throughout the day—from the first look, to the bridal suite, to ensuring our personal items were safely packed at the end of the night. Your attention to detail and care helped us enjoy every moment, knowing everything was handled.

Thank you again to everyone at Crystal Springs for your hard work, kindness, and professionalism. We couldn’t have asked for a better venue or a better team to help us celebrate this once-in-a-lifetime moment.

Crystal Springs is an incredible wedding location to enjoy your entire wedding weekend. The location is absolutely stunning for pictures, with an amazing sunset. The ballroom is beautiful and elegant for a classic wedding feel. And all our guests raved about the food (and the cocktail hour selections are incredible!)

We had our reception at the Emerald Ballroom and most of our guests stayed at Grand Cascades Lodge and Minerals Hotel (they offer great wedding block rates). From the day we arrived at the hotel until leaving, the entire staff, from the valets to the bartenders, were incredibly helpful and friendly. They truly do everything to make your weekend wonderful.

Sara was an amazing coordinator and made the process so easy. She was so responsive and helpful with all our questions the months leading up to the wedding, and on the weekend of the wedding she made sure everything ran smoothly. I can honestly say not one thing went wrong on our wedding day and it is largely because Sara and her team are so amazing.

We could not be happier with our entire experience with Crystal Springs!

WOW! Kathleen Conlin and Jean Vanderee were amazing and made everything from start to finish easy and fun. The food was spectacular and presented beautifully. The entire staff made planning and executing this event a wonderful experience. Our guests spent the entire weekend at CS and never lacked for anything to do.

Crystal Springs’ Big Sky Pavilion was the perfect setting for our dream wedding. The stunning views, spacious layout, and elegant ambiance created the ideal backdrop for our special day.

From the moment we met with Lee, our original sales rep, we knew we were in good hands. She helped us visualize our dream wedding and provided invaluable guidance throughout the planning process.

Our wedding coordinator, Sara, was exceptional. She was incredibly organized, attentive to detail, and always available to answer our questions. Her flexibility, professionalism and expertise made the entire planning process stress-free.

Our maitre d’, Hector, was equally impressive. He was courteous and ensured everything ran smoothly on the day of the wedding. His attention to detail and ability to anticipate our needs were truly remarkable. He was always available to answer questions, offer suggestions, and troubleshoot any issues that arose for the entirety of the night not only for us, but our guests too.

Caitlin, our dedicated bridal attendant, was a lifesaver throughout the entire day. She was always there to assist us, from holding our personal belongings during photoshoots to ensuring we stayed hydrated and nourished. Her attentiveness and care allowed us to fully enjoy our special day without any worries.

One heartwarming story that highlights the exceptional service at Crystal Springs involves a staff member who offered to give a guest a ride on a golf cart. When the guest was unable to ride due to a dirty passenger seat, the staff member graciously offered to ride on the back, allowing the guest to drive ensuring she arrived safely and comfortably. This is just one of many stories we've heard from our guests about the kind and accommodating staff at Crystal Springs.

Overall, our wedding at Crystal Springs was an absolute dream come true. We are eternally grateful for the perfect evening and the unforgettable memories we made. 10/10 would recommend!

I would recommend Crystal Springs Grand Cascades Lodge too all future brides. The staff, the venue, everything was amazing. From the start, Sara went above and beyond to answer all of my many questions. She took the time to speak with me and my parents so we understood everything. I was nervous about not having a day of coordinator but once we started the rehearsal, I knew I was in good hands. Kaitlyn was my evening bridal attendant and she was just phenomenal. She knew what I needed before I even asked. Drink was getting low? I had a fresh one in my hand before my last sip. She knew exactly what needed to happen without ever meeting before my wedding day. Now Hector, my amazing Maitre D. We met back at my tasting but did not meet again until my wedding day. We met briefly just to go over service one last time and everything was flawless. He prioritized my wants and needs above everything else. He made sure my husband and I had everything we needed and made sure we were happy. My day wouldn’t have been perfect without these three and I am so grateful I was able to have my wedding at the Grand Cascades Lodge. The only con and I won’t even deduct a start for this, was one front desk agent. On more than one occasion, I had guests reach out and tell me that someone at the front desk was rude and was giving them trouble with booking a room. Thankfully when I brought this up to the team, it was addressed and there were no further issues. Overall, if you find a date at Crystal Springs and they are in your budget, book them. You won’t regret it.

When we were in the beginning stages of planning our wedding, we knew we wanted a venue that had a beautiful outdoor space to host our ceremony. We also wanted a venue that was conveniently close to hotels to accommodate most of our guests attending the ceremony and reception. Crystal Springs Resort is not only the venue, but also the hotel. It also had the event space for our reception and After Party. It is a one stop shop which made it incredibly easy on us when planning our wedding. Once we toured the grounds and met with their wedding services team, we fell in love and knew it was a perfect fit for us. The resort is gorgeous and did not feel like a wedding factory, like a lot of other venues do these days. The staff were so detail oriented, professional and walked us through every detail. Our wedding coordinator, Kathleen, was amazing. She is responsive, professional, and genuine every step of the way. We could tell she truly cares about making the day as special as possible while also helping to advise on certain details that we either hadn’t thought about or planned. Hector, our maitre d, was amazing and helped the timeline of our wedding run flawlessly due to his hard work throughout the whole night. Crystal Springs Resort is known for their incredible food and they sure hit the mark. Everyone who attended marveled at the food and drink. Their stunning hotels provided our guests with comfort and assistance and the entire staff went above and beyond in delivering a premiere experience. From our unforgettable ceremony in the Wedding Garden, to cocktail hour in the Rotunda, to the reception in the Emerald Ballroom, to our after party in the epic Biosphere, it was the perfect day. It was a no brainer for us in choosing them and we highly recommend using Crystal Springs Resort! We had the wedding of our dreams and would choose them again and again!

Our wedding at CS was nothing short of incredible. I could not imagine it being anywhere else. The team, staff, capabilities and property are perfect. We had a 250 person 3 day long weekend and everything was top tier, organized and went on without a hitch (at least from what I know). It was exactly what we wanted and more. All our guests were on site for the weekend enjoying and amazing experience and mini getaways. The event/wedding team is incredible. Lee, Kathleen, Hector, Tom and everyone we worked with for the year of planing was kind, excited for us, helpful, attentive accommodating and always looking for solutions to help us and our vendors make our wedding weekend come to life. The service, food, and event spaces are perfect. There are so many capabilities and the property is gorgeous. If you are considering having your wedding at CS don't hesitate and book today. If we could throw our wedding 20 times over we would not change one thing.

Our wedding at Crystal Springs Resort was an absolute dream come true! The stunning scenery provided the perfect backdrop for our ceremony and reception, with breathtaking mountain views and beautifully manicured grounds. The staff was exceptional, attending to every detail with professionalism and warmth. Our guests couldn’t stop raving about the delicious food and elegant atmosphere. From the luxurious accommodations to the impeccable service, everything exceeded our expectations. Crystal Springs Resort truly made our wedding day magical, and we couldn’t have asked for a more perfect venue. Highly recommend for an unforgettable wedding experience!

My 8/30 wedding was beyond expectations because of the team i had behind me

From start to finish, Black Bear Golf Club was a dream to work with for our 10/14/23 wedding. Lee was the greatest wedding coordinator a couple could ask for. She dished out helpful advice and suggestions, answered all our questions, and was warm and friendly every step of the way. She was a source of calm on wedding weekend and we're so grateful for her expertise.

The food at Black Bear is generous and delicious. Couples have so many tasty options to choose from and your guests will not leave hungry. The cake that Black Bear supplies from Calandra's is equally incredible.

The reception area is spacious -- there's two bars, ample seating, and a large dance floor. The room for cocktail hour is a nice inside/outside space, with enough room for guests to spread out, enjoy each other's company, and take in the scenery.

It poured on our wedding day, so we weren't able to use the outside ceremony area, but the staff did an incredible job setting up inside -- the extra decorations and touches they added made it feel just as beautiful. If you get married in fall like we did, prepare to be wowed but all of the pumpkins, gourds, mums, and harvest vibes.

Of course, I'd be remiss if I didn't mention the mountains -- our guests couldn't believe how breathtaking they were as the fog rolled in, and the gentle wisps of foliage sprinkled within.

Net/net: Black Bear is affordable in terms of the wedding industry; the food is delicious and bountiful; the scenery is beautiful; and the staff is friendly and helpful. I've been replaying this wonderful day in my head endless since the big day. THANK YOU for everything!

Outstanding staff!!! from check in to wedding details, you could not ask for better service. Wedding Coordinater (Sara) took care of every single detail....We could not have asked for a better experience Highly recommend!!

I can’t say enough AMAZING things about this venue. I have wanted to get married here for so many years so of course once I got engaged I ran to this venue within 48 hours of being engaged. That’s how much I love this place. Everything is here..golf, spa, salon, ceremony/reception area and you get the added bonus of a hotel onsite. Plus another hotel down the street if you need extra rooms. It cannot get more convenient than that. Not to mention the staff is amazing..we booked our date with Jean initially and the process with her was SEAMLESS. Easy, straightforward, no surprise fees. And then it only got better..Kathleen, our wedding coordinator, is phenomenal you want someone like her beside you throughout the process and on the big day. There is a reason she’s in this role because this woman is amazing and diligent. I was never scared of how something would look or come out because Kathleen was on top of it the whole time. We ended up getting married in the ballroom since the weather was not ideal outside. Although anyone would be sad to have this change, the venue & Kathleen of course made sure to make it beautiful. The ballroom is gorgeous and let me say I was not disappointed at all. In fact, I forgot about being outside for the ceremony. And then on top of having a coordinator, we had a maitre D, Hector, and a bridal assistant, Sophia. They were so kind and were by my side & my hubby’s side the whole night.
They even would make sure my hubby and I got something to eat and drink at all times. They were my right hand the whole night of the wedding. The staff here is nothing less than spectacular. If I could do it again I would pick this venue OVER and OVER. My guests are still talking about how amazing our wedding was. 50000/5 is the review I would give because this place is a dream venue with excellent service and the views are just an added bonus.
If you select this venue, you won’t be sorry. I will be dreaming about my wedding weekend for the rest of my life. Thank you Crystal springs and all the staff who helped in making our big day amazing!!

Crystal springs was a dream to work with! They made our wedding day so easy and flow so nicely! They were even able to switch our outdoor wedding indoors due to a very rainy windy day! They hit the nail on the head in every aspect. We even ran into a problem with the hotel where our requests got lost and they were able to fix everything for us!

We got married on April 1, 2023. The entire staff, especially our Wedding Coordinator, Kathleen, and the maître de & bridal attendant, Hector & Amber, were fantastic. The day was absolutely perfect and a complete dream. Our journey with Crystal Springs Grand Cascades Lodge started in February 2022 when we visited the resort and boked out wedding. We worked with the sales coordinator, Jean, through the entire process and were able to get all our food and beverage needs met. She is very responsive and attentive to your needs (and wants) and was able to make the entire booking process easy. Jean was very kind to our parents and was very professional and responsive when I would panic or become frazzled. Thank you, Jean! A month or so before the wedding, Kathleen made sure we were part of a group tasting and had several meetings/calls/emails with us about the events. The day before the wedding, my family and most of our guests arrived to check in and some for the rehearsal and dinner in the Chestnut Room. Kathleen kept everyone organized even when we all were late and handled last minute problems for me! I am sure something went wrong during our Wedding Day, but I have no idea because she seemed to take care of everything. My husband and I had two ceremonies, and both were supposed to be outdoor. Due to the rain, they were moved into the Emerald Ballroom. I was initially upset because my vision was to have them outside, but my decorator and Kathleen made my first ceremony look stunning. After the first ceremony, we had lunch downstairs in the banquet rooms and the sun came out. I asked Kathleen if the second ceremony could be outside, and she immediately said yes and had her team coordinate to bring some of the décor outside. I was thrilled and so happy with how everything turned out. I got the best of both worlds. After the ceremonies, our families enjoyed a cocktail hour in the Rotunda. After each ceremony, Kathleen shouted the names from my photo list so we could have pictures with both sides of our family and extended family. She kept the pace and made sure we stuck to my itinerary. I am so thankful she was able to keep everything organized and moving, especially with so many people. Thank you, Kathleen!!! As the cocktail hour / reception started, Hector and Amber started taking care of us. Amber set up the bridal suite beautifully for my husband and me with roses and champagne, and made sure all the food was heated for us to share. It was so sweet. The entire night Hector and Amber made sure we ate, had lots of drinks, and that anything we wanted was taken care of! They were fantastic and truly made us feel like royalty. Amber even made sure we had a second dinner because she noticed w did not eat much! Thank you, Amber! After the reception, we had an after party at the Biosphere. Hector helped me and my friends take everything from the Bridal Suite to my room so we would not leave anything behind. He was so attentive and made sure I had everything I needed. Thank you, Hector! Overall, we had the most beautiful and gorgeous wedding and experience possible at Crystal Springs Grand Cascades Lodge. I cannot thank Kathleen, Jean, Amber, Hector, and all the staff for the amazing job they did to ensure we had the wedding of our dreams. I highly recommend Crystal Springs Resort for any and all events. It is a beautiful location with highly trained staff who will go the extra mile many times! THANK YOU!!

We are so happy to share our best experience with everybody! This place is amazing! The staff is very nice and professional! We wish to all of you happy Winter Holidays! :)

From the moment we stepped into Crystal Springs Country Club, we knew this was our dream venue. It provides the perfect balance of rustic, elegant, and nature vibes.

From day one, our wedding planning experience was seamless. Kathleen, our coordinator, absolutely crushed it! She was so helpful, organized, and just a genuinely lovely person. It was incredible to see her bring our vision to life on wedding day. We wouldn't change a single thing.

Our wedding was absolutely perfect! We continue to receive amazing feedback from our guests about how great the staff was, how delicious the food was, how beautiful the venue was, and how nice the hotel rooms are - I could go on and on. Our Maître d and Bridal Attendant were extremely attentive and helpful throughout the entire night - we were able to enjoy the night because of their coordination and help.

And the cherry on top - we hosted our after-party at the Biosphere Pool and it was a HUGE hit!!! People will talk about our wedding for years to come because of the pool.

The only negative comment I had about the entire day was that my parent's hotel room was on the completely opposite side of the hotel from the bridal suite. We kept all of our dresses, details, accessories, steamers etc. in their room so did A LOT of walking back and forth to get everything into the bridal suite.

We would 10000% choose Crystal Springs Country Club again (I honestly wish I could go back and throw our wedding all over again!) They are a well-oiled machine that makes wedding planning easy and delivers a top-notch experience for both the couple and the guests.

My husband and I are SOO happy we chose Crystal Springs-Grand Cascades as our venue!! We loved the convenience of having the ceremony, reception, cocktail and hotel all in one place for our guests. The venue is so versatile it can cater to how big/small of a wedding you are looking for. The food was hands down 1000% amazing, our guests keep raving about it. The day of was so smooth, relaxing and bridal suite is so dreamy!!! Huge SHOUT OUT to our coordinator, Sara, aka VIP! She truly cares about all her clients and it speaks volume. She’s a true rockstar who went above and beyond- I would have been lost with out her! Also, Michael and Victor were SO accommodating- they kept us in good hands and we didn't have to worry about the little details as they handled it. We recently got married end of September and the flowers, landscape, nature were all captured in our photos. We wouldn’t have changed one thing about Crystal Springs!

We got married at Grand Cascades and it was the wedding of my dreams. Crystal springs continued to surprise me with their generosity and making every moment special and perfect. Sara, our wedding coordinator was absolutely incredible. She made everything go so smoothly and made sure our day was perfect. Our bridal attendant Michael was glued to my side the entire day and he was amazing! I cannot recommend this venue enough. Thank you for everything crystal springs!!!!

We had our wedding at Grand Cascades in June 2022 and had such an amazing experience! Throughout the planning process we worked with Sarah, who was awesome all the way from planning the details, picking up the phone whenever I needed her, providing advice on anything I asked, and all the way through to the day of. She handled everything that came up with grace and kindness, even in tough family situations that arose. We chose CS Grand Cascades for a few key reasons (1) the amazing menu and presentation of the food (2) the beautiful ceremony, cocktail hour and reception spaces and (3) the value you get for your money. We also LOVED the fact that the hotel was on-site and we didn’t need to worry about transportation for ourselves or our guests throughout the day and afterwards. This provided SO many advantages, including access to the bridal suite all day and being able to take advantage of the hotel bar on-site for a causal after party without any extra cost to us. It is definitely an under-rated venue in NJ that we are SO happy we found! We were able to stick to our ideal budget while not comprising on quality of the event. I have been told by so many people how we threw the BEST wedding they’ve ever been to. The event staff is a well-oiled machine and truly think of everything to make your day the most special and seamless experience. Highly recommend to all future brides!!

If you are considering Ballyowen Golf Club as your wedding venue, I highly suggest you do it. We initially had our tour with Julie, and from then on, she was incredibly helpful and just really great to work with. She answered every question/concern I had so promptly and was always so helpful. She was even so helpful the day of the wedding, which we are grateful for! About a month before the wedding, Ballyowen got a new wedding coordinator, Lee, and she was amazing from the minute we started working with her. From our final details meeting to the day of the wedding, we couldn’t have done it without her. She made sure our day went so smoothly up until our ceremony was over. We really couldn’t have asked for a better wedding coordinator! On the day of the wedding, we were also introduced to our maitre d, Mike, and we have too many great things to say about him. He made sure my wife, our parents, and I were taken care of the entire night. Ensured everything transitioned from the cocktail hour to the reception flawlessly. Was so personable. Our guests were even coming up to us and saying how great he is. With that, we could not have worked with better people at Ballyowen. The food was amazing, the venue is absolutely beautiful. We are blown away.

There are no words to describe how truly wonderful the staff at Grand Cascades Lodge was for our wedding. From the beginning of our arrival to the very end, they made everything run smoothly and eased my nerves through the process. The staff did an incredible job making our dream wedding come alive. We met Daniel at our rehearsal dinner (which was perfection), and he was there for us until the very end of our wedding. Every little detail was made possible that night because of him. I still get chills as I think back to our wedding night when he came into the cocktail hour to get us the last few minutes so we were able to see the ballroom before any of our guests. I could never thank the staff enough for the hard work that made it all possible. The true magical moment and what I talk about the most from our wedding night is after we saw the ballroom, Daniel brought us back to our cleaned up bridal suite to a table set for 2. Complete with all the cocktail hour foods and champagne. It was a moment I will never forget as he said, now you have 10 minutes together with no interruptions. Enjoy each other. I could never express to Daniel what that meant to me that he did all of this for us. I wish I could list all the ways he made our wedding truly amazing from his extremely fast bustle to keeping a drink in our hand- I couldn’t imagine our perfect wedding without him. I know the entire staff works extremely hard and I hope they know how thankful we are for them. If you are thinking of having your wedding at Crystal Springs Resort, you will not be disappointed. We can’t wait to go back for our anniversary!

I absolutely love this place! Our wedding was at crystal spring golf club in the emerald ballroom. The food was amazing, the views were beautiful, the staff were friendly, but by far one of the best parts was the Maitre D, Daniel! he really made our time at crystal spring and our wedding the most amazing experience of my life. He is friendly, funny, personable and just overall an amazing human being. He made the night so so smoothly - I forgot to put 3 people at tables and he took care of it so quickly, almost like it never happened! My drink was never empty haha and he bustled my dress is like 1 minute. I would have another wedding just to get to experience him again!!!
The venue itself was wonderful — cocktail hour in grand rotunda was beautiful and the spread was ridiculous. More food than I’ve seen in my life. For me and my husband they set up our own private cocktail party in the bridal suite so about 10 min before cocktail hour ended we headed there to eat and relax before the party.
The bridal suite is insane! It’s a full suite with living room, kitchen, bathroom, balcony with fire place, and huge room with vanities to get ready.
The grounds are incredible and there are so many good places to take pictures, rain or shine!
I love that grand cascade is connected to the golf club, that way guests who stay don’t have to go outside to get to the ballroom and back again to their room . The amenities are awesome too— sweet indoor pool so go early if you can! You can have an after party at the pool so extra $$$
We had our rehearsal dinner in the Napa room in the wine cellar — it was private and super fun ! Daniel was also at that helping me out because I had no idea what to do :)
You honestly can’t go wrong with this place — it rained earlier in the day ans we got married inside and it was just as nice as outside! They re did the ballroom — gray and white neutral colors and it looks so much better.
Did I say the food was amazing? Because it was!!
Last thing - we got married on a Friday and I totally recommend because the hotel is leS crowded !

Where else can you get a mini destination feel, GORGEOUS views, phenomenal food, and the most incredible, attentive, and creative staff?? Grand Cascades really had everything we were looking for in a venue and more! We loved that our guests could stay right on site and could continue the party all weekend! Our guests loved their stay and many said they would be back for vacations!

We had originally planned to have our wedding here in July of 2020, but had to postpone to July 2021. The entire process was handled seamlessly through Jean, the head wedding sales manager. She was always there for questions and help throughout the stressful process of having to move our wedding!

We met Laura, our wedding coordinator in March and were extremely impressed with her attention to every detail. Her experience and expertise shown through during our final detail meeting. The day of, she did not disappoint in the slightest! Everything was absolutely perfect and we could not have asked for anything more. She even added special touches to make the day the best it could possibly be!

Throughout the process, we kept hearing about the amazing Daniel, the Maitre D who could bustle even the longest train and paid extremely close attention to every detail. He completely lived up to the hype and more! One of my favorite moments of the day, was when he took my husband and I a little early from cocktail hour to go look at the ballroom before the guests came in. I was absolutely overwhelmed with emotion because everything looked so beautiful and I couldn't believe we were there! Then, he took us to the bridal suite where him and the bridal attendant had set up a special table for us with Champagne and food from the cocktail hour. They gave us 15 minutes alone to just relax and take everything in. This a moment I will cherish forever! During the reception, every time we needed a drink, Daniel was there! My bustle also came undone, and he was there to fix it! There is no way the day would have gone so smoothly without him. We are so grateful to have been able to work with him!

We also had an afterparty at the biosphere pool and it was one of the best decisions ever! We and our guests had a little bit too much fun and it will be something that will stand out in our guests minds forever. It was an absolute blast! What other venue offers an after party at the pool with a waterslide??

If you are thinking about visiting any of the Crystal Springs properties, DO IT! You will not be disappointed, especially at Grand Cascades. :)

I’m unable to edit my wedding date in this review to the correct rescheduled date of 6/6/21, but the Ballyowen venue and grounds are just breathtaking!! We booked them in 2019 for our original June 2020 wedding date and were so grateful for the ease of the booking and covid rescheduling processes. The team members we worked with - Julie Hoffmann, Sarah Mugavero, and Silje Rendine - were so responsive every step of the way and really went out of their way to accommodate every special request or change we made to ensure that our day was perfect. We are so thankful for example that Silje still took us out on the golf cart for photos despite the 95 degree weather on our wedding day! The food was incredible, the staff were wonderful, and the wedding was perfect. The gorgeous sunset at the end of the night was the cherry on top!!