Crystal Springs Resort Reviews

We cannot say enough good things about our recent wedding at Crystal Springs. And neither could all of our guests! Every detail of the wedding was perfect. The staff was incredibly helpful, kind, polite and quick to respond. Our wedding planner at Crystal Springs, Sara, was amazing. She made sure everything we hoped for happened! And we very much enjoyed working with her (she's the best!). At every opportunity, Crystal Springs surpassed our expectations. The venue is totally gorgeous, and CS has a variety of vendors they recommend that more than deliver, and work with the CA staff to create your dream wedding. My (bride) parents were so extremely happy with our wedding from start to finish, it meant the world to the groom and I. Each guest told us it was the best wedding they had been too, and then immediately talked about the food! The food is amazing. There is so many options and offerings, our guests were beyond impressed and beyond full. It really is the perfect venue, not only because of the hotel aspect and beauty, but because the CS staff all work as hard as possible to create your dream wedding. They all care, and give it their all. And if you're lucky enough to work with Hector as your maitre d, you will be even more impressed! He's an amazing person who truly cares and treats your wedding like his own. Thanks everyone at CS! You're the best.

Outstanding staff!!! from check in to wedding details, you could not ask for better service. Wedding Coordinater (Sara) took care of every single detail....We could not have asked for a better experience Highly recommend!!

From start to finish, Black Bear Golf Club was a dream to work with for our 10/14/23 wedding. Lee was the greatest wedding coordinator a couple could ask for. She dished out helpful advice and suggestions, answered all our questions, and was warm and friendly every step of the way. She was a source of calm on wedding weekend and we're so grateful for her expertise.

The food at Black Bear is generous and delicious. Couples have so many tasty options to choose from and your guests will not leave hungry. The cake that Black Bear supplies from Calandra's is equally incredible.

The reception area is spacious -- there's two bars, ample seating, and a large dance floor. The room for cocktail hour is a nice inside/outside space, with enough room for guests to spread out, enjoy each other's company, and take in the scenery.

It poured on our wedding day, so we weren't able to use the outside ceremony area, but the staff did an incredible job setting up inside -- the extra decorations and touches they added made it feel just as beautiful. If you get married in fall like we did, prepare to be wowed but all of the pumpkins, gourds, mums, and harvest vibes.

Of course, I'd be remiss if I didn't mention the mountains -- our guests couldn't believe how breathtaking they were as the fog rolled in, and the gentle wisps of foliage sprinkled within.

Net/net: Black Bear is affordable in terms of the wedding industry; the food is delicious and bountiful; the scenery is beautiful; and the staff is friendly and helpful. I've been replaying this wonderful day in my head endless since the big day. THANK YOU for everything!

We chose Crystal Springs for our wedding on 3/11/23 and it did not disappoint. It was truly the most magical day! After experiencing my sister get married there in 2016, I knew it was where I wanted to celebrate my most special day as well. My husband, being the avid golfer that he is, did not take much convincing. We did an 11 month engagement and the process was seamless from start to finish. The food was fantastic and the service was top notch.

I have to give a special shout out to Sara, our wedding coordinator. I don’t think the day would have gone so smoothly without her expertise. She was absolutely fantastic and so attentive to each and every detail. She handled everything on the day of as well and I was able to truly relax and enjoy myself. Hector, our Maitre D, and Amber, our bridal attendant, were excellent as well! The only downside we faced was the expense of the hotel rooms on site at Grand Cascade. Due to the cost of any room in Grand Cascade, some guests were left to find other accommodations. Overall, we had an excellent experience and our wedding day was truly special. Crystal Springs helped turn our wedding dreams into a reality.

I can’t say enough AMAZING things about this venue. I have wanted to get married here for so many years so of course once I got engaged I ran to this venue within 48 hours of being engaged. That’s how much I love this place. Everything is here..golf, spa, salon, ceremony/reception area and you get the added bonus of a hotel onsite. Plus another hotel down the street if you need extra rooms. It cannot get more convenient than that. Not to mention the staff is amazing..we booked our date with Jean initially and the process with her was SEAMLESS. Easy, straightforward, no surprise fees. And then it only got better..Kathleen, our wedding coordinator, is phenomenal you want someone like her beside you throughout the process and on the big day. There is a reason she’s in this role because this woman is amazing and diligent. I was never scared of how something would look or come out because Kathleen was on top of it the whole time. We ended up getting married in the ballroom since the weather was not ideal outside. Although anyone would be sad to have this change, the venue & Kathleen of course made sure to make it beautiful. The ballroom is gorgeous and let me say I was not disappointed at all. In fact, I forgot about being outside for the ceremony. And then on top of having a coordinator, we had a maitre D, Hector, and a bridal assistant, Sophia. They were so kind and were by my side & my hubby’s side the whole night.
They even would make sure my hubby and I got something to eat and drink at all times. They were my right hand the whole night of the wedding. The staff here is nothing less than spectacular. If I could do it again I would pick this venue OVER and OVER. My guests are still talking about how amazing our wedding was. 50000/5 is the review I would give because this place is a dream venue with excellent service and the views are just an added bonus.
If you select this venue, you won’t be sorry. I will be dreaming about my wedding weekend for the rest of my life. Thank you Crystal springs and all the staff who helped in making our big day amazing!!

Crystal springs was a dream to work with! They made our wedding day so easy and flow so nicely! They were even able to switch our outdoor wedding indoors due to a very rainy windy day! They hit the nail on the head in every aspect. We even ran into a problem with the hotel where our requests got lost and they were able to fix everything for us!

Ballyowen Golf Club at Crystal Springs Resort was an absolutely breathtaking venue for our wedding. The staff are absolute professionals and take the occasion seriously. They are supportive throughout the entire planning process, the big day, and even after the event. We had a wonderful wedding here and would definitely recommend to anyone.

Thank you so much to everyone at the Crystal Springs Resort for making out wedding day so incredible! The food was amazing, the vibes we're immaculate and people are still talking about the pool party after party 6 months later! They have their operation down to a science and execute the day to perfection. There was nothing that I had to worry about on the day. Sara and Hector were incredibly helpful throughout the process and on the wedding day. Would 100% recommend to anyone thinking of booking this venue!

Choosing to have my wedding at Crystal Springs Resort was the best decision my husband and I made! We were married 7/7/23 at Sweetgrass Pavilion at Minerals Hotel and as uncommon as a PERFECT wedding day is, ours truly was. From early communication with Rebecca, Wedding Sales Manager, our questions were answered almost immediately every single time! As we got closer to our big day we connected with Dana, Wedding Coordinator, who is a rock star! Not only is she so personable, she is NO BS which ever Bride NEEDS and made sure every thing we envisioned on our wedding day was brought to life down to the tiniest details! Our Maitre D made the decision to bring our ceremony inside, though rain was not in our forecast, and at first I disagreed, however, having so much experience, he knew my guests would have BOILED in the summer sun and set up the indoor option BEAUTIFULLY in front of floor to ceiling windows for a gorgeous view as we said "I do." Reception is where we met our Bridal Attendant, Kaya, though she truly was our best friend for the day! Kaya took care of my husband and I the entire night, whether we needed drinks, food or just a second to be reminded to breathe and soak in the moment. The bartenders would find me on the dancefloor to make sure I was drinking water, our fridge was stocked with cocktail and reception food when we got back to our hotel room at the end of the night. I can go on and on! We saw negative reviews over the year and half we spent planning for our big day so concerns were inevitable, not one guests had a complaint, truly! From food, to accommodations, to hotel activities, every single person had an amazing time; some of which even making a weekend out of it and extending their stays! We kept our party going and spent the next day in the pool drinking rum buckets recapping the magical night before. Check in went smoothly! I remember that being a concern as our ceremony started at 5PM and check in was at 4PM with everything right there on the property, there were no issues to be had. I truly feel spoiled with how well my big day went, but I have to say, having chosen Crystal Springs Resort is what made all of it possible. I can't thank everyone at Minerals Hotel enough! We had the night of our lives!

We fell in Love with the Black Bear from day one . Crystal Springs has 4 venue to pick from . All different looking . The Black scenery was Beautiful inside and out . The place has beautiful grounds for the photographer to take pictures. You have a wedding planner that walks you thru every step of the way from day one to your big day . All 4 venue have an elaborate menu to pick from including your cake . It’s insane the amount of food you pick .You even have a food tasting to try out the goods . We looked at so many venues and Crystal Spring blows every other places away in the food and packages to . Also as a bride and groom they give you 2 nights free to stay at the Grand Cascade . What beautiful rooms and view . Plus your guest get to stay at hotel half off the hotel price with a shuttle bus to venue . If you want to stay longer your get the discounted price to for additional stay which we did . They have so much to offer . I highly recommend Crystal Spring in Hamburg Nj I give them 10 plus star . My friends and Family are STILL talking about this wedding . They all said the food was phenomenal. We did the Platinum Package . I wish I can get married again and that beautiful experience again .

There are honestly no words that could express our gratitude for the most beautiful wedding ever. From the moment we started working with Dana every detail was managed with perfection! From the set up in the gorgeous garden to the fabulous food and outrageously beautiful Sweetgrass pavillion everything was pure perfection. Dana was a marvel at dealing with every aspect of our wedding and making it a complete success. Everything was so beautiful and the food was so delicious. Also, I would like to mention Kaya our bridal attendant who managed all details on the actual wedding day. There was not a thing that was left to chance. She stayed with us the entire day, driving us around in the golf cart and showing us the best picture shots and hand held the bridal party through every step of the day. She was absolutely amazing!
I would not hesitate for one moment to book another wedding here. Everyone at the wedding said it was the best wedding they had ever been to! From the staff, to the venue to the food it was magical.

A friend with great taste recommended the minerals hotel at Crystal Springs Resort to us for a wedding she went to a few years ago. But we had no idea how fabulous the venue, food and service would be. I can’t tell you how many people came up to me during and after the wedding to tell me it was the best wedding they ever attended. My niece who had a six figure wedding at the Rainbow room in nyc and goes to a lot of black tie high end affairs told me the cocktail hour was the best she has even been to. They were always being willing to take my calls and answer all my questions. They were wonderful!! And Dana our wedding coordinator was totally amazing!! She gave us such good advice along the way and really made sure our day went smoothly and we were very well taken care of. And Kaia the day of wedding coordinator assigned to was absolutely amazing!! She was so organized and attentive. We have never experienced or expected anything like what she did for us the whole day and evening. My daughter and new son-in-law told me after the wedding that if they had designed their perfect wedding, this was it!! Thank you for a truly amazing experience and helping to make my daughter’s dream come true!!

We had such a wonderful and positive experience with this venue. Everything was absolutely perfect and we had the best day ever!!!! The entire staff were so helpful and the food was amazing. Wish we could get married all over again.

We got married on April 1, 2023. The entire staff, especially our Wedding Coordinator, Kathleen, and the maître de & bridal attendant, Hector & Amber, were fantastic. The day was absolutely perfect and a complete dream. Our journey with Crystal Springs Grand Cascades Lodge started in February 2022 when we visited the resort and boked out wedding. We worked with the sales coordinator, Jean, through the entire process and were able to get all our food and beverage needs met. She is very responsive and attentive to your needs (and wants) and was able to make the entire booking process easy. Jean was very kind to our parents and was very professional and responsive when I would panic or become frazzled. Thank you, Jean! A month or so before the wedding, Kathleen made sure we were part of a group tasting and had several meetings/calls/emails with us about the events. The day before the wedding, my family and most of our guests arrived to check in and some for the rehearsal and dinner in the Chestnut Room. Kathleen kept everyone organized even when we all were late and handled last minute problems for me! I am sure something went wrong during our Wedding Day, but I have no idea because she seemed to take care of everything. My husband and I had two ceremonies, and both were supposed to be outdoor. Due to the rain, they were moved into the Emerald Ballroom. I was initially upset because my vision was to have them outside, but my decorator and Kathleen made my first ceremony look stunning. After the first ceremony, we had lunch downstairs in the banquet rooms and the sun came out. I asked Kathleen if the second ceremony could be outside, and she immediately said yes and had her team coordinate to bring some of the décor outside. I was thrilled and so happy with how everything turned out. I got the best of both worlds. After the ceremonies, our families enjoyed a cocktail hour in the Rotunda. After each ceremony, Kathleen shouted the names from my photo list so we could have pictures with both sides of our family and extended family. She kept the pace and made sure we stuck to my itinerary. I am so thankful she was able to keep everything organized and moving, especially with so many people. Thank you, Kathleen!!! As the cocktail hour / reception started, Hector and Amber started taking care of us. Amber set up the bridal suite beautifully for my husband and me with roses and champagne, and made sure all the food was heated for us to share. It was so sweet. The entire night Hector and Amber made sure we ate, had lots of drinks, and that anything we wanted was taken care of! They were fantastic and truly made us feel like royalty. Amber even made sure we had a second dinner because she noticed w did not eat much! Thank you, Amber! After the reception, we had an after party at the Biosphere. Hector helped me and my friends take everything from the Bridal Suite to my room so we would not leave anything behind. He was so attentive and made sure I had everything I needed. Thank you, Hector! Overall, we had the most beautiful and gorgeous wedding and experience possible at Crystal Springs Grand Cascades Lodge. I cannot thank Kathleen, Jean, Amber, Hector, and all the staff for the amazing job they did to ensure we had the wedding of our dreams. I highly recommend Crystal Springs Resort for any and all events. It is a beautiful location with highly trained staff who will go the extra mile many times! THANK YOU!!

We had our wedding at Grand Cascades in December 2022 and we can honestly say that the staff and venue met and exceeded every expectation we had. The day went by so quickly but reflecting back on everything and in speaking with our guests, Crystal Springs was incredible in every way including service, food, value, attention to detail, and just the overall ambiance of the hotel and venue.

Many months prior to the wedding we worked with Jean who helped us book the wedding and do all of the pre-details. Jean was easy to work with, flexible, and answered all of the questions we had whenever we reached out to her. Once we got closer to the date we met our coordinator Kathleen, who took over from there. Kathleen was honestly a rock star in so many ways and was there at a moment's notice whenever we needed her throughout the days prior to the wedding and the wedding day. We had a few last minute emergencies/requests that Kathleen handled with grace and ease and always seemed to be one step ahead of our requests. I cannot say enough good things about her quality service and helpfulness!!!

Our Maitre D' Hector and Bridal Attendant Julianna were equally amazing. Julianna was extremely helpful and always by our side whenever we needed anything during the wedding day, as was Hector. One of our favorite parts of the night was when they pulled us from the cocktail hour a few minutes early so that we could view the reception room for the first time all decorated and prepared. After we saw the room they took us to the bridal suite where they set up candles and Champagne and gave us a huge selection of hors devours that they set aside from the cocktail hour to nibble on while we took a few minutes to relax by ourselves. This was an amazing touch that made the night even more special. Aside from this, these two were always there to fill our drinks and provide whatever we needed as the party went on.

In terms of the cocktail hour, the food was delicious and extremely plentiful. We went with the platinum package and our guests were not disappointed with any of the selections. We were able to try a few of the apps ourselves, which were delicious, but our guests raved to us about the food and how amazing it was. Our personal favorites were the raw bar, the lamb shanks, the peking duck bar, the brisket cornbread, and the lobster roll. All of the seafood items were amazing to be honest and there was a vast selection of options to choose from for literally anyone. We had a few guests who have gluten allergies and the staff was extremely accommodating and even labeled a few of the stations as gluten free upon our request.

Moving on to the reception. The room itself was decorated for winter/Christmas and we opted for table settings with mostly white flowers, lanterns and lots of votive candles, which looked amazing with the Christmas trees and wreaths that were already setup. We opted to add amber colored up-lighting, which I would HIGHLY recommend. It costed about $1,700, which is not cheap, but it made the room look amazing and I think was one of the best additions we could've added. If you're on the fence, just bite the bullet and add up-lighting.

In terms of food and service, again, everything was first rate. We had the fig and arugula salad first, which was already plated as the guests entered and then after introductions and dances we had the mushroom and truffle bisque. The salad was good, but the soup was amazing! My husband finished his whole bowl even after we ate plenty of appetizers. Our dinner options were the seared chicken breast, the steak, and the Moroccan sea bass. Again our guests raved about the food and most of the plates we saw were eaten clean. During the reception the head chef even came to our table to see how we liked the food which was an awesome touch. The steak meal was honestly the best steak I've ever had at a wedding (i know we're biased). The chef shared that all of the steaks were sous vide and then seared off to whatever temperature was ordered, and it was apparent by how delicious they were. Again, this is just another testament to the attention to detail and the overall service level of Crystal Springs.

The rest of the party was amazing and went by in the blink of an eye. Bartenders and wait staff were outstanding and kept the open bar flowing the entire night. Fun was certainly had by all who attended.

FOr our after-party we opted to do it in the Biosphere pool which I would also say is a must do. Some of our guests were a little hesitant when we told them to pack a swimsuit, but I can honestly say that everyone who came down to the pool had an after-party they will never forget. The ambiance was again amazing and was exactly what we wanted for our wedding. We partied into the night at the pool and the staff was there for whatever we needed. One request my husband had was to offer pre-purchase cigars at the bar for guests to take which they happily did without question.

The day after the wedding we held a breakfast for our guests in the Rotunda(cocktail hour) room, which was really nice as well. The food was delicious and everyone enjoyed being back in the beautiful room one last time. Definitely a good option if you're considering it.

We were also able to pick up all of our decorations, bridal suite items, and wedding "stuff" the following day from Kathleen. Everything was neatly packaged and labeled and not one thing was lost, broken, or left behind. Again I cant express how amazing the wedding staff is at Crystal Springs and I would tell anyone interested in this venue to 100% book it. Our guests LOVED the hotel and equally loved the venue. Our only regret from the weekend is that the wedding is over and we can't do the whole thing again!

We are so happy to share our best experience with everybody! This place is amazing! The staff is very nice and professional! We wish to all of you happy Winter Holidays! :)

To the brides and grooms who say they don’t eat on their wedding day, Crystal Springs makes it impossible for you to miss a meal! We had a massive platter of cheese in our room before cocktail hour and another cocktail hour course awaiting us before reception began. Everything was so beautiful and big shout out to Chef John! He was so accommodating with everything and really made us feel so special! Would definitely recommend getting married here, it was truly perfect!

Our daughter chose this venue for its beauty at that time of year. It did not disappoint. The resort is a well oiled machine with very professional and experienced staff who provide a ton of support throughout the process. Sara McManus our wedding coordinator was very helpful and experienced.

From the moment we stepped into Crystal Springs Country Club, we knew this was our dream venue. It provides the perfect balance of rustic, elegant, and nature vibes.

From day one, our wedding planning experience was seamless. Kathleen, our coordinator, absolutely crushed it! She was so helpful, organized, and just a genuinely lovely person. It was incredible to see her bring our vision to life on wedding day. We wouldn't change a single thing.

Our wedding was absolutely perfect! We continue to receive amazing feedback from our guests about how great the staff was, how delicious the food was, how beautiful the venue was, and how nice the hotel rooms are - I could go on and on. Our Maître d and Bridal Attendant were extremely attentive and helpful throughout the entire night - we were able to enjoy the night because of their coordination and help.

And the cherry on top - we hosted our after-party at the Biosphere Pool and it was a HUGE hit!!! People will talk about our wedding for years to come because of the pool.

The only negative comment I had about the entire day was that my parent's hotel room was on the completely opposite side of the hotel from the bridal suite. We kept all of our dresses, details, accessories, steamers etc. in their room so did A LOT of walking back and forth to get everything into the bridal suite.

We would 10000% choose Crystal Springs Country Club again (I honestly wish I could go back and throw our wedding all over again!) They are a well-oiled machine that makes wedding planning easy and delivers a top-notch experience for both the couple and the guests.

My husband and I are SOO happy we chose Crystal Springs-Grand Cascades as our venue!! We loved the convenience of having the ceremony, reception, cocktail and hotel all in one place for our guests. The venue is so versatile it can cater to how big/small of a wedding you are looking for. The food was hands down 1000% amazing, our guests keep raving about it. The day of was so smooth, relaxing and bridal suite is so dreamy!!! Huge SHOUT OUT to our coordinator, Sara, aka VIP! She truly cares about all her clients and it speaks volume. She’s a true rockstar who went above and beyond- I would have been lost with out her! Also, Michael and Victor were SO accommodating- they kept us in good hands and we didn't have to worry about the little details as they handled it. We recently got married end of September and the flowers, landscape, nature were all captured in our photos. We wouldn’t have changed one thing about Crystal Springs!

Absolutely a 10/10 experience. Kathleen and Jean were a dream to work with, our wedding day went off without a hitch! Very blessed to have found such an accommodating venue!

When I got engaged back in May 2021 and started searching for wedding venues, my husband had one criteria and one criteria only... Not get married in a "typical NJ wedding venue". Being an outdoorsy guy, he said he wanted something with better outdoor space for photos, etc. It certainly can be overwhelming when researching for venues, with so many options to choose, especially in the NJ area. At the time, I honestly have never heard of Crystal Springs Resort. I am from central NJ and haven't ventured up that way too often in my life. After seeing the photos and looking a bit more into this venue, I knew that I had to set up a visit and see if it was in my price range. I walked in and turned to my fiancé and said "I am about to get my heart broken there is no way we can afford this". Jean originally helped us and was so helpful in explaining everything Crystal Springs had to offer, pricing & package options, etc. I walked out of that first meeting knowing that I was going to book this venue for my wedding! They offer several different venues, but given the size wedding we were having, we decided Crystal Springs Country Club was the one for us! Fast forward a few months, I was assigned a wedding coordinator Sara McManus who helped us with setting us our tasting, answering any questions we had along the way, final details meeting, etc. Sara was there every step of the way up until and through the wedding itself. Let me tell you, she is good at putting out fires! I had requested some planters be removed and there was concern as to what was under the planters themselves. Sara literally grabbed the landscaper who was on site to help cover the dirt areas with grass the day of! In addition we had a no show violinist and I didn't even know there was an issue until after it was already handled. Sara quickly grabbed my DJ and got them set up to play the music for the ceremony. This is exactly the type of coordinator and help you need on your wedding day, because unfortunately not everything always goes as smoothly as we hope! But Sara was honestly amazing and I can't thank her enough for all her help! We had the MOST PERFECT weekend wedding in all aspects - venue, weather, staff support, food, everything! What I loved the most about this specific venue is that you really can make it a destination wedding without traveling too far. 90% of my guests stayed at Crystal Springs, and probably about half of them made it into a weekend staying 2 nights! The next day we hung around the fire pits, ate, drank, golfed and had a blast all weekend long! It's also a huge perk that you don't have to transport you guests to hotels - everyone can stay right there! My photos came out AMAZING - the scenery is honestly breathtaking. You can't believe that you are in NJ. I cannot tell you how many compliments I received from my guests - everyone was raving about it! I cannot thank Crystal Springs and the staff more for helping make my wedding day so perfect! I highly recommend them for not only your wedding but also a beautiful weekend getaway!

Crystal Springs Country Club was a fantastic wedding venue. The service and venue were top notch and at a very strong price point compared to other venues in New Jersey. The team went out of their way to ensure we had everything we needed and were extremely friendly. Jean and Kathleen are very good wedding planners and the service for the day of was phenomenal. We did the basic food package and the cocktail hour food is one of the best of any wedding I have been to. You definitely get your moneys worth at this venue. We received so many compliments from our guests. I would highly recommend.

We had our wedding at Crystal Springs Resort (Grand Cascades Lodge) in August 2022.....not only were we delighted with how our wedding day turned out, but the team at Crystal Springs did an amazing job guiding us through all of the decisioning in the months leading up to the wedding. Our guests raved about the venue, the presentation, the food, and the accommodations. While the wedding day itself was all we could have hoped for, having it here allowed ourselves and our guests to enjoy an entire weekend of celebration. There are so many ways everyone can enjoy the property, and the rehearsal dinner in the wine cellar blew everyone away. A special thanks to our wedding coordinator Sara--she did so much to help ensure our wedding was a success.