Crystal Mountain Resort Reviews
Reviews
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Awards
Weddingwire
107 reviews
Google
872 reviews
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![Sydney]()
Sydney Sent on 12/17/2024The best day ever!
My husband and I made the best decision and decided upon Crystal Mountain for our wedding ceremony and reception. We received so many compliments on everything! The food was incredible (the duck wontons changed our lives), the service provided by the wait staff was amazing! We chose the mountain top with the ski lift ride up to the top. The view was amazing, I look at the pictures weekly and still dream about our wedding day. It really was magical. Our guests said it was one of the most unique ceremony experiences, our friends and family are still talking about it :) Erin was our coordinator, and she was so helpful! Not only did she help ensure everything ran smoothly the day of, but she was communicative during the whole process and responded promptly to any questions that we had. From someone who does not like to host or plan, Erin's calming demeanor was very much appreciated on our wedding day with an anxious bride. If you are looking into venues, I would highly recommend Crystal Moutain. My favorite part of the weekend was having our friends and family rent condos or stay in one of the beautiful lodges. Everyone enjoyed themselves, kids went to the pool, and the adults enjoyed themselves. We REALLY enjoyed the weekend with everyone that we love the most! -
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![Sarah]()
Sarah Sent on 12/17/2024Beautiful Venue
Crystal Mountain is a beautiful wedding venue. We had a great experience working with Kaylyn and her team. -
![Shanna]()
Shanna Sent on 12/15/2024Exceptional!
From the first time viewing the property until the wedding day, everything was top notch. We didn’t feel pressured or forced into agreeing to something we didn’t want, the staff was so kind and caring about all details, and in general, they were a breeze to work with. I would recommend Crystal Mountain to all couples! -
![Brie]()
Brie Sent on 11/26/2024Exceeded our expectations!
We had an amazing experience working with the staff at Crystal Mountain Resort, from the very first meeting with Linda until our transfer to Erin who ultimately coordinated the wedding of our dreams.
The entire time we had amazing communication with Erin, and with the help of the resort, she bent over backwards to accomodate weather challenges and made alI things seamless. Undoubtedly the best experience we could have asked for!!
As far as the grounds and venue options Crystal Mountain offers so many beautiful locations to choose from and the grounds and buildings are kept in meticulous fashion. We had family traveling from all over and the hotel, condo & cottage availability left affordability along with larger spaces for those needing additional space. It truly was unbelievable how smoothly everything came together.
Several on-site dining choices for all palette and price ranges. Pool, indoor and out with a multitude of options for families/coupls to enjoy, And a Spa too!!
Truly a Northern Michigan Experience with the quality and excellence you'd expect from a 5-star resort!
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![Julianne]()
Julianne Sent on 12/28/2023September 2023 Wedding Weekend
Crystal Mountain was the perfect choice for our wedding venue! Molly and Erin were so helpful in coordinating and planning our whole wedding weekend. The banquet staff was extremely organized and communicative. We had several guests who have food allergies and dietary restrictions and the staff was extremely accommodating. Would not change a single thing about our weekend! -
![Kelsi]()
Kelsi Sent on 12/23/2023A perfect wedding experience
From beginning to end Crystal Mountain met every expectation for our wedding weekend. They made the process easy and as a bride I was truly able to enjoy the process rather than stress over the planning. Our wedding was in August and still are getting compliments from guests about it being the best wedding they had ever been too. Highly recommend Crystal Mountain. -
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![Lindsay]()
Lindsay Sent on 12/14/2023Wonderful wedding experience
Our entire wedding week at Crystal mountain was amazing! -
![Lindsey]()
Lindsey Sent on 02/21/2023Perfect Snow Globe Wedding at Crystal Mountain!
I would recommend Crystal Moutain to everyone! We had our Wedding Ceremony in the Northern Lights room and then a private dinner with our bridal party at the Thistle Pub afterward! It was truly magical and so special. The team at Crystal Mountain for facilitating events is awesome! They are so helpful with questions, concerns, and are very prompt in their responses. They are very communicative about how to make the process of planning with them easy and seamless. They made my day from first contact all the way to "I do" just wonderful! I'm so grateful to Crystal Mountain for the best day of my life! -
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![Kara]()
Kara Sent on 09/10/2022Best Decision Ever
While planning our northern Michigan wedding from California during the pandemic, we knew we'd have to take a risk by booking a venue without visiting it. We're SO glad we picked Crystal! They were absolute pros from beginning to end - completely clear and responsive during the planning process, kind and accommodating to all our guests' needs as the date got closer, and absolutely lovely on the day of, from the chair lift operators to the dinner servers and everyone in between.
Best of all, when we finally visited Crystal we were super impressed by the whole resort. Comfy accommodations that our family and guests loved, tons of fun activities, and a gorgeous backdrop for our wedding at the top of the mountain! In the end, it was a fabulous experience for a totally reasonable cost. If you're on the fence - do it! -
![Sonya]()
Sonya Sent on 06/14/2022Amazing wedding experience at Crystal Mountain Resort!
I am so glad I had my wedding at Crystal Mountain, not only for the beautiful location (Northern Michigan is charming), but also because of the professionalism and diligence of the wedding team at the resort. Even before we signed a contract, the staff at Crystal Mountain were always available to answer any calls or emails with the thousands of questions I had about wedding planning. They never got fed up with me, but were always extremely kind and helpful. In addition, the resort communicated very well within their departments (food, coordinator, set-up) so that everything was exactly how I wanted it to be for the wedding day (this took a lot of stress off of me for the wedding day because I knew I could trust the wedding team to get everything done while I was getting married). Since I was planning the wedding by myself (no other family helped me), I appreciated the help of the Resort staff. Overall, the food was delicious, the event spaces were beautiful, and the people were friendly! -
![Sarah]()
Sarah Sent on 09/30/2021Overall Wonderful Venue!
Crystal Mountain is one of the best venues for a Northern Michigan wedding! My husband and I had our wedding ceremony on top of the ski mountain at Crystal Mountain, and let me tell you that it makes for a truly unique and unforgettable experience; not only for you as the couple but also for your guests. You get to see for miles above the Benzie River Valley, and look over some gorgeous scenery while professing your love and commitment to one another. We were also so pleased with how our venue coordinators helped us coordinate everything (food and drink menu, reception layout, rehearsal dinner, welcome bags, etc.) before and during the event which allowed for my husband and I to just enjoy the day with little stress. I cannot recommend this venue enough and hopefully you decide to choose Crystal Mountain for your wedding as well! -
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![Mackenzie]()
Mackenzie Sent on 08/12/2021Perfect venue
I loved Crystal Mt as a venue. It was beautiful and the planning process was easy. The day of staff was wonderful and it was a lovely place for our guest to stay. Wish we could do it again. Thanks Crystal Mountain! Photos below taken by Lux Light Photography and Melissa is incredible! -
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![Sarah]()
Sarah Sent on 10/02/2019Perfect venue with amazing views!
We chose Crystal Mountain because it had everything we were looking for: mountain top views for our ceremony, outdoor reception close by, and the option for lodging for our guests. Our wedding party booked two Mountainside townhomes, and Crystal Mountain made sure they were next door to each other. This made it so much easier to keep everyone on track with our schedule and no one had to go back and forth to get their personal items.
Carmen was the first person we talked to at Crystal Mountain. She was so incredibly informative and responsive to our emails. When we checked out the venue, she was so friendly and easy to work with. She is a big reason why we chose Crystal Mountain because we knew it'd be easy to work out details with her. Our coordinators at Crystal Mountain were equally as helpful and made our entire day seamless and carefree. Special thanks to Stephanie for being so responsive and for putting up with our millions of questions!
I highly suggest taking the ski lift up to the ceremony on the mountain top. Everyone kept telling us how unique, peaceful, and scenic the ride was! All of our guests are still talking about the beauty of our wedding. It was definitely a hit and we have no regrets at all about choosing Crystal Mountain for our wedding!! Highly recommend! -
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![Taylor]()
Taylor Sent on 09/21/2019AMAZING from start to finish!!!
I cannot say enough good things about how incredible Crystal Mountain and their entire team is!!! From the food, to the event spaces, to the staff, every detail of our wedding was meticulously cared for. Carmen and Stephanie helped our planning go so smoothly, I never worried about any details! We had so many compliments on how wonderful the cabins and hotel rooms were for our guests! We stayed in the cabins at Crystal for almost an entire week, and the entire stay was a dream. We had our rehearsal dinner in the Bee Room at the Thistle Pub, and the food and staff were amazing! I want to give a special shout out to Joel and the bartender at the Thistle Pub, as they were PHENOMENAL in all ways for the entire wedding weekend! Our wedding ceremony was on the Mountain Top, and our ceremony was in the Northwest Territories ballroom. Our guests LOVED the chairlift up the mountain, it was so much fun! The views were absolutely breathtaking. They were also great at accommodating our guests who were unable to ride the chairlift. Our ceremony was absolutely gorgeous, and our reception was amazing! It was the best food I have ever had at a wedding, and they were phenomenal with accommodating our special requests. I am so happy that we chose to get married at Crystal Mountain, as they gave us a dream wedding weekend! -
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![Hannah]()
Hannah Sent on 08/20/2019Amazing Experience All Around
Crystal Mountain exceeded our expectations! We felt SO taken care of by each of the people we worked with: Stephanie, Samantha, Carmen, and more! By the end of the wedding, we felt as though we were working with a team of really good friends. They helped us troubleshoot problems on the day of and were so professional. Our guests LOVED riding the chairlift to our ceremony space (truly, people were going crazy over it) and the permanent tent is such an upgrade for Crystal Mountain. We hung lovely chandeliers and bistro lights and it looked magnificent. Overall, we were so impressed by our experience with Crystal Mountain and we'd highly recommend them to anyone looking for a northern Michigan wedding venue. -
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![Elizabeth]()
Elizabeth Sent on 06/23/2019Wonderful!
We had what all couples fear - poor weather leading up to and the day of our outdoor wedding. Crystal’s staff did a fabulous job helping us form a plan in case of poor weather, which we ended up using for our reception. Everyone we worked with was amazing from start to finish! -
![Samantha]()
Samantha Sent on 05/25/2019Wonderful Venue Attentive Staff
Our guests loved all of the different lodging options. We didn't have time to take advantage of the many activities onsite but there really is something for everyone. The food was incredible. People called us after just to tell us how good the food was. The people we worked with were very attentive and I felt like they truly cared that my experience was great and my day was special. -
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![Laura]()
Laura Sent on 10/21/2018Crystal Mountain delivered above and beyond what we could have imagined
David and I would like to send our sincerest thank you and the Crystal Mountain team for making our dream wedding a reality. We cannot speak highly enough (but we will here!) about our CM experience from start to finish. From our first tour with Carmen, to our last goodbye with Tony, everything was flawless.
Our event was not an easy event to execute. We had many unique requests and a multi-day event that added complexity - a rehearsal dinner, welcome reception, morning ceremony, afternoon BBQ, and evening reception. Yet with a smile and dedicated problem solving, Crystal Mountain delivered above and beyond what we could have imagined. They even brought us the good weather :)
The thing that stood out most in our experience was the genuine pride each staff member took in their work. It is clear to us that there is a high standard of excellence across the entire Crystal Mountain team -- lodging, dining & catering, transportation, facilities, spa, etc. The positive culture CM has across your entire resort is palpable. The attention to detail and the care and concern for the quality of the experience shined through with every planning call, every email, and every moment of our big weekend.
I would highly recommend having your wedding at Crystal Mountain. -
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Jennifer Sent on 12/27/2023
Dream Wedding at Crystal Mountain Resort
Our wedding at Crystal Mountain in October of 2023 at the Petritz Pond and the Hudson Bay room was everything we had hoped for. From the initial planning stages with Molly, who was excellent at communicating with us regarding all our questions and concerns, to Erin who was amazing at making sure everything was perfect on the day of. The fall colors against the beautiful grounds of Crystal Mountain made for amazing wedding photos. The staff and the food at our reception were wonderful and we received so many compliments on everything. Our guests who stayed at the resort had nothing but good things to say about the staff, restaurants, golf courses, and spa. To have everything in one location was perfect and we would totally recommend Crystal Mountain for weddings and weekend getaways!
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Katie Sent on 12/27/2023
September 2023 wedding
We got married in September at Crystal Mountain and had the best experience! From the beginning, Molly was the most helpful in planning and answering any questions along the way! Kaylyn was our day of coordinator and she was incredibly helpful and very detail oriented (every brides dream)! The catering and bartenders at both our rehearsal and reception were so kind and went above beyond for both us and our guests. The grounds were so beautifully maintained and made for the perfect backdrop for our pictures. Our guests also enjoyed the lodging and convenience of staying on property. We had such a special wedding with all our close family and friends and we owe it all to Crystal Mountain! -
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Kaitlyn Sent on 09/16/2021
Simply Amazing.
Our wedding at Crystal mountain was PERFECT. They know how to manage weddings and worked with us on bringing our wedding dreams to life. We created a wedding weekend experience from a welcome reception on Friday, to wedding on Saturday and breakfast on Sunday - all at the resort so we could walk everywhere! I had zero stress in knowing that they could handle everything and it was truly amazing!! -
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