Crowne Plaza Hotel & Suites Pittsburgh South Reviews
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
58 Reviews
97% recommend it
Awards
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Featured
Shelley Sent on 06/24/20195-11-19 Wedding
My husband and I were turned onto the Crowne Plaza by a family friend who works in the wedding industry in Pittsburgh. He told us the venue was beautiful, affordable, and the coordinators were the best in the city, and his advice definitely did not disappoint! I worked mostly with Kelli and she was amazing! She is organized, easy-going, and flexible to work around anyone's crazy schedule. When it came down to details, Kelly broke things down so the decisions seemed simple and came easy. Our package came with a variety of things included which made planning that much easier. All of the girls had a big hospitality room to get ready the morning of, which gave the hair stylist and makeup artist plenty of room in addition to room for the girls to relax. The staff sets everything up and takes everything back down. We have gotten numerous compliments on the venue, food, and service! We could not have asked for a better venue! -
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Alyson M. Sent on 05/09/2023Beautiful and Responsive
Working with Ellen at the Crowne Plaza was one of our best decisions for our wedding. Even with some back and forth with coordinators during the process, she was more than accommodating with every email, call, and panicked late-night message. The entire staff checked in on us throughout the day before and of to make sure all of our needs were met. I HIGHLY recommend the venue for their customer service, great food, and beautiful space -
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Jeanine Sent on 01/04/2019Best place to have a wedding
Kelli was such a great help planning over the last 10 months, everything was just perfect the food was fantastic and our cake from signature desserts was amazing everyone had such an amazing time had no complaints about anything I highly recommend the Crowne Plaza to have on your special day ❤️ -
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Colleen M. Sent on 01/05/2019December 1st Wedding
If I could give more stars I would. Kelli was hands down the best of the best!
From the first day we met her , I was hooked! From her personality to answering every million questions I had while planning over the last year to making sure every last detail I wanted was absolutely perfect !!!
I can’t thank her and the staff at the Crowne Plaza enough!
It’s a one stop shop kinda place! The florist , cake designer and so much more that they work with were out of this world amazing as well. -
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Anna Sent on 10/03/2017Kelli and the Crowne Plaza staff were nothing short of amazing and made our reception wonderful. The planning was as simple as reception planning can get and the desserts and centerpiece flowers are included! Definitely a great value and wonderful service! Our guests had a blast as well. Thank you for making our day unforgettable!
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Colleen Sent on 02/27/2018Where do I even begin?!? The Crowne Plaza was the perfect place for our wedding. The location, price, service, and the wedding coordinator (Kelli Gorecki) cannot be beat. We had our rehearsal dinner, ceremony, and reception at the Crowne Plaza. Everything was absolutely beautiful and wonderful. Because of Kelli we had complete confidence in our wedding. She was always available and responded to every crazy call and email from me quickly and with so much kindness. Kelli is truly one of a kind. She helped us so much. We chose the Crowne Plaza over the other hotels because we could just sense that magic from Kelli when she was talking to us about our potential wedding. She went out of her way whenever she needed to and even when she didn't need to, to make every detail we hoped and dreamed for happen. She did it with kindness. This place wasn't the type of place where you ask for one thing and they tell you that will be an extra charge, that will be an extra charge, etc. She helped us plan extra details within reason to help us stay in our budget. So many of the details were taken care of to make it a low stress planning experience for us. We got married under a beautiful arbor structure and I know she bought that off of us. So anyone looking to have an outside ceremony, I believe they still have the tools to make your wedding just as beautiful. They provided a wonderful room for us to stay in the night of our wedding and I was able to rent it out the night before for after our rehearsal. Our rehearsal was awesome and we were able to stay out late drinking on the patio with our out of town guests and wedding party. They were very accommodating to us, our wedding party, and our guests. Once our wedding was over, us and our guests that were still up for partying some more were able to all go drink in their hotel bar super late. I had the best night of my life and it was so much fun. I owe my beautiful and fun wedding to Crowne Plaza, my vendors, and especially to Kelli.
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User2589264 Sent on 04/26/2016Kelli was awesome and so great to work with! Made the planning process easy and fun! I would recommend Kelli to everyone! -
User2292612 Sent on 08/30/2015I highly recommend the Crowne Plaza Pittsburgh South to any brides! Kelli, my planner, was so helpful answering all my questions and was so accommodating for all of our and our parents special requests. She made everything stress-free and allowed me to really enjoy all the planning. Colleen was the manager on duty and was there all night at the reception and right there when I had any questions or needed anything. This allowed me to have fun all night and not worry about anything going wrong. The whole weekend of my wedding the staff at the Crowne, from the front desk, servers, bartenders to housekeeping made me feel like the most important person staying in their hotel, even though I knew that wasn't true. They were all so friendly and helpful. We had a huge bridal suite, which made the whole day feel like a real fairy-tale. One of the things I liked most about using the Crowne was everything that was included in the price. I used the bakery they had included in the price, which was delicious and so easy to work with, they organized the delivery, and I used the florist included and they were amazing as well. It made it easy to have everything there and not have a ton to take home at the end of the night. All of my guests have been raving about how great and hot the food was, which doesn't always happen. I don't know how they did it but all the steaks were hot and done perfectly. Everything looked beautiful and all of my guests said it was the best wedding they have been to, which says a lot because we have a ton of weddings in our family. This venue is a must see!!! -
User2205645 Sent on 06/30/2015We recently had our wedding reception at the Crowne Plaza and I highly recommend it to everyone looking for a great venue in the Pittsburgh area. It is MUCH more reasonably priced than the venues we looked at downtown. Kelli Gorecki is the coordinator they have on staff, and she is phenomenal. Not only is she extremely competent, but you can tell she loves what she does, and always has a smile on her face!! Having her as a coordinator the day of the reception was immensely helpful - my husband and I were able to enjoy the reception and spend our time with our guests instead of worrying about small details (we planned the whole thing from out of town). Having the reception at the hotel was perfect for our out of town guests too (and the hotel handled the room reservations seamlessly). The wedding package comes with a ton of things (i.e. - cake, floral centerpieces, decorations) and contributed to hassle-free planning as well. It's a great value for the price. The food is really good too. We heard nothing but good things from our guests, and highly recommend the Crowne Plaza based off of our experience during our wedding reception!! -
User2144300 Sent on 05/23/2015The Crowne Plaza had one of the best packages available. I originally contacted the hotel to talk about a room block, but my husband and I were blown away by their offer. The package included fresh floral centerpieces, a custom cake, refresher room, complementary bridal suite, room block discounts, as well as food, linens, and bar services. The planner, Kelli, was absolutely wonderful. She was there through every step of the process offering helpful tips and expertise along the way. The front desk staff gladly handled all of our issues, including the maid of honor's ID falling down the elevator shaft and my veil ending up on the roof. Within minutes, we had both back in perfect condition. Kelli stayed through dinner to make sure everything was perfect, and the bar manager was there to finish out the evening. They handled set up, tear down, and everything in between. Kelli coordinated with all of our other vendors for set up during times when weren't able to be there.
The food was absolutely perfect. The filet mignon was cooked perfectly and the chicken was delicious. They were very willing to work with our guests requiring special options, such as gluten free and vegetarian. We received so many compliments on the food, which was really important to us. The bar service was wonderful, even allowing us to bring in non-alcoholic beer for a guest. The security staff was pleasant and very helpful as well. We had a guest from another wedding wander into our after-party room looking for free snacks, and security took care of it almost immediately.
It is safe to say that the Crowne Plaza South exceeded all of our expectations. Kelli is a true asset to the team of well-managed and excellent workers. We couldn't have asked for a better day.Crowne Plaza Hotel & Suites Pittsburgh South's reply:
Hi Katie! Thank you so much for your review, it really means so much to myself and the whole staff here at the Crowne Plaza. We strive for perfection throughout the entire process and it is feedback like this that makes my job so wonderful! Good luck to you and Ryan! Take care of eachother and enjoy the ride. :)
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