Crowne Plaza Atlanta - Midtown, an IHG Hotel Reviews

Crowne Plaza Atlanta - Midtown, an IHG Hotel
Atlanta, GA5.0 out of 5 rating, 16 reviews
5.0
16 reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
16 reviews
Recommended by 99% of couples
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating



+22
User photos

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Featured
Adrienne Sent on 07/05/20195 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Josh & Adrienne Wedding
Wow, I am not even sure where to start with our review of The SkyRoom at The Crowne Plaza Hotel! Absolutely everything was incredible!
Firstly we had the awful task of locating a venue in Atlanta. After looking and visiting dozens of venues, we came across this beautiful venue and set up a viewing. As we viewed the venue in person, we fell in love with the location and the beautiful views of the city. The views were absolutely breathtaking and we had a great view of the new stadium.
This is when we came in contact with Gillian, who is the current catering sales manger and she was absolutely lovely. She took us through a general run through of what most couples do on their day, but let us know that they were very open to any creative ideas we had to make our day special. During all the months leading up to the wedding we were in contact with Gillian and other staff personnel to make accommodations for our guest.
We had so many questions and requests, but Gillian was there to quickly respond to all our emails and give helpful friendly advice for everything. She also provided me with her personal cell phone number the week of our wedding to address any immediate issues or concerns.
The best part about our wedding day was that we didn’t worry about anything.Their operation were smooth and slick, and their staff was helpful and friendly. It was an incredible feeling to know that we could relax and enjoy our day knowing everything was going smoothly and our guests were all enjoying themselves. We never had to keep track of time, Gillian was there making sure everything was running smoothly and on time.
We highly recommend the SkyRoom , Gillian, and the entire staff! From the start they worked with us to accommodate our unconventional circumstances. Everything felt so personal and dedicated to us, devoted to making our day as incredible as it could be. They worked with us to create something that fit into our budget and style.
I honestly can’t thank you enough! So Thank you Gillian and the entire Crowne Plaza Hotel staff, you made our day the most special day of our lives.
Wow, I am not even sure where to start with our review of The SkyRoom at The Crowne Plaza Hotel! Absolutely everything was incredible!
Firstly we had the awful task of locating a venue in Atlanta. After looking and visiting dozens of venues, we came across this beautiful venue and set up a viewing. As we viewed the venue in person, we fell in love with the location and the beautiful views of the city. The views were absolutely breathtaking and we had a great view of the new stadium.
This is when we came in contact with Gillian, who is the current catering sales manger and she was absolutely lovely. She took us through a general run through of what most couples do on their day, but let us know that they were very open to any creative ideas we had to make our day special. During all the months leading up to the wedding we were in contact with Gillian and other staff personnel to make accommodations for our guest.
We had so many questions and requests, but Gillian was there to quickly respond to all our emails and give helpful friendly advice for everything. She also provided me with her personal cell phone number the week of our wedding to address any immediate issues or concerns.
The best part about our wedding day was that we didn’t worry about anything.Their operation were smooth and slick, and their staff was helpful and friendly. It was an incredible feeling to know that we could relax and enjoy our day knowing everything was going smoothly and our guests were all enjoying themselves. We never had to keep track of time, Gillian was there making sure everything was running smoothly and on time.
We highly recommend the SkyRoom , Gillian, and the entire staff! From the start they worked with us to accommodate our unconventional circumstances. Everything felt so personal and dedicated to us, devoted to making our day as incredible as it could be. They worked with us to create something that fit into our budget and style.
I honestly can’t thank you enough! So Thank you Gillian and the entire Crowne Plaza Hotel staff, you made our day the most special day of our lives.
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Quality of service
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Max Sent on 06/02/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Venue with Atlanta Skyline backdrop
Lisa Clement and her team were the best. Extremely helpful and attentive. They made our wedding day so special. The venue, Sky Room 25, is just breathtaking and was perfect for our travel themed wedding. Very affordable and classy. Everything was great. Chef was very accommodating when we asked for a special menu item that brought us fond memories of back home. Guests are still raving about our menu!. Thank you to Lisa and her staff.
Lisa Clement and her team were the best. Extremely helpful and attentive. They made our wedding day so special. The venue, Sky Room 25, is just breathtaking and was perfect for our travel themed wedding. Very affordable and classy. Everything was great. Chef was very accommodating when we asked for a special menu item that brought us fond memories of back home. Guests are still raving about our menu!. Thank you to Lisa and her staff.
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+4 photos
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Quality of service
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Ajanae Sent on 05/10/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My wonderful venue
Beautiful venue and great service. I enjoy Gillian who is my weeding planner. She makes everything go by smoothly and she’s just a kind women. After walking in and being greeted with her hospitality I knew that was the place I wanted to get married and make my special moment happen.Beautiful venue and great service. I enjoy Gillian who is my weeding planner. She makes everything go by smoothly and she’s just a kind women. After walking in and being greeted with her hospitality I knew that was the place I wanted to get married and make my special moment happen. -
Quality of service
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Karen Sent on 03/19/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing experience
When I selected The Sky Room - Crowne Plaza Midtown as my wedding venue, it was partially because of Gillian Harte - who was a complete stranger just doing her job - but she managed to make me feel LOVED and taken care of. The other part was simply - the VIEW. OMG the views are just staggeringly beautiful. You can't even imagine. And it does it no justice when you come in the middle of the day to talk business. The views are gorgeous then, but it does NOT compare to when you have your wedding and everything is all set up and the views are the backdrop. It's just a whole different vibe. Amazing. But once I chose the Crowne Plaza - that was it, they treated me like FAMILY. Gillian became my wedding "mom" and guided me through the entire process and all the selections. The staff!!! OMG the staff was amazing. I am far from a Bridezilla - but anything I wanted and needed was provided before I could even ask. The young men in the lobby who helped me with the MILLIONS of things I needed to carry up to the room, the valets who left my car in front for me because I needed to jet out after my rehearsal. The servers that handed me drinks ALL night so that I never even SAW the front of the bar. It was so beautiful. It was absolutely amazing and Atlanta's skyline was the backdrop. I promise you if you choose this venue you will NEVER be disappointed. It was the BEST!!! I knew that I made the right decision when I was asked, "If you won the lottery before the wedding what would you do differently - or what would you add?" And I said, "Absolutely nothing." It was perfect!!!When I selected The Sky Room - Crowne Plaza Midtown as my wedding venue, it was partially because of Gillian Harte - who was a complete stranger just doing her job - but she managed to make me feel LOVED and taken care of. The other part was simply - the VIEW. OMG the views are just staggeringly beautiful. You can't even imagine. And it does it no justice when you come in the middle of the day to talk business. The views are gorgeous then, but it does NOT compare to when you have your wedding and everything is all set up and the views are the backdrop. It's just a whole different vibe. Amazing. But once I chose the Crowne Plaza - that was it, they treated me like FAMILY. Gillian became my wedding "mom" and guided me through the entire process and all the selections. The staff!!! OMG the staff was amazing. I am far from a Bridezilla - but anything I wanted and needed was provided before I could even ask. The young men in the lobby who helped me with the MILLIONS of things I needed to carry up to the room, the valets who left my car in front for me because I needed to jet out after my rehearsal. The servers that handed me drinks ALL night so that I never even SAW the front of the bar. It was so beautiful. It was absolutely amazing and Atlanta's skyline was the backdrop. I promise you if you choose this venue you will NEVER be disappointed. It was the BEST!!! I knew that I made the right decision when I was asked, "If you won the lottery before the wedding what would you do differently - or what would you add?" And I said, "Absolutely nothing." It was perfect!!!-
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+2 photos
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Quality of service
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Tyrone Sent on 11/05/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Unparalleled & Unforgettable
The staff was great throughout the entire process. They didn't just treat us like clients, they treated us like family! Our families are STILL impressed by how classy & professional everything was, & they're STILL excited about the whole experience. The wedding was amazing. The wedding pictures were amazing as well. The pictures we got from the 25th floor, the lobby area, & the outdoor pool area, sets the Crowne Plaza Atlanta Midtown above & apart from any other hotel in Atlanta. I will always appreciate the staff at the Crowne Plaza Atlanta Midtown for making my wedding, slash birthday party, slash family reunion, very special. It wasn't just memorable, it was unforgettable.The staff was great throughout the entire process. They didn't just treat us like clients, they treated us like family! Our families are STILL impressed by how classy & professional everything was, & they're STILL excited about the whole experience. The wedding was amazing. The wedding pictures were amazing as well. The pictures we got from the 25th floor, the lobby area, & the outdoor pool area, sets the Crowne Plaza Atlanta Midtown above & apart from any other hotel in Atlanta. I will always appreciate the staff at the Crowne Plaza Atlanta Midtown for making my wedding, slash birthday party, slash family reunion, very special. It wasn't just memorable, it was unforgettable. -
Quality of service
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Darris Sent on 03/04/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This was the right choice. WOW!
Wherever you look for a venue, you're doing yourself a disservice if you don't consider the Crown Plaza Atlanta. Lisa Clement is your go to person. Day one Lisa was professional, patient, she offered guidance and worked with all vendors to make sure my daughter's special day went off to perfection. She guided us through all aspects of the day. Lisa covered everything from helping with our gift bag ideas, placing the wedding party on certain floors, setup of the hospitality suite, table placement, dance floor...you get it. SHE'S GOOD, VERY GOOD. The food was AWESOME! Usually I don't think much about hotel or wedding food, but I have to apologize. Every dish was delicious. I had to change my choice because it was so hard to decide. The Chef is the truth, trust me. My guy the day of the wedding, Muhammad. He oversaw the room setup, kept dad calm and made sure someone looked after me. A special shout out to a young man named Devin. He works the lobby and noticed me walking around with an in need look on my face. He ask what I needed. I explained I couldn't find a cart but really needed to get some boxes to the bridal room. Devin quickly said, I'll help you, where are the boxes. Once we moved everything I noticed he didn't leave right away but kind of watched to make sure I didn't need anything else. He mirrored me for a moment and told me if I needed anything else, let him know. Again, put this venue on your list. Wedding day staff, great, bartenders, perfect, choices, on spot. Go see Lisa, you'll be glad.Wherever you look for a venue, you're doing yourself a disservice if you don't consider the Crown Plaza Atlanta. Lisa Clement is your go to person. Day one Lisa was professional, patient, she offered guidance and worked with all vendors to make sure my daughter's special day went off to perfection. She guided us through all aspects of the day. Lisa covered everything from helping with our gift bag ideas, placing the wedding party on certain floors, setup of the hospitality suite, table placement, dance floor...you get it. SHE'S GOOD, VERY GOOD. The food was AWESOME! Usually I don't think much about hotel or wedding food, but I have to apologize. Every dish was delicious. I had to change my choice because it was so hard to decide. The Chef is the truth, trust me. My guy the day of the wedding, Muhammad. He oversaw the room setup, kept dad calm and made sure someone looked after me. A special shout out to a young man named Devin. He works the lobby and noticed me walking around with an in need look on my face. He ask what I needed. I explained I couldn't find a cart but really needed to get some boxes to the bridal room. Devin quickly said, I'll help you, where are the boxes. Once we moved everything I noticed he didn't leave right away but kind of watched to make sure I didn't need anything else. He mirrored me for a moment and told me if I needed anything else, let him know. Again, put this venue on your list. Wedding day staff, great, bartenders, perfect, choices, on spot. Go see Lisa, you'll be glad.-
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+3 photos
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Quality of service
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Rhonda Sent on 09/30/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Lindsay Wedding
I am so thankful for Lisa Clement and her assistance with my dream wedding! I could not have chosen a better venue or team for our special day. Everything was simply amazing from start to finish. Lisa was very attentive to our needs/concerns and saw fit that Brent and I had an amazing wedding day.I am so thankful for Lisa Clement and her assistance with my dream wedding! I could not have chosen a better venue or team for our special day. Everything was simply amazing from start to finish. Lisa was very attentive to our needs/concerns and saw fit that Brent and I had an amazing wedding day.-
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+7 photos
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Quality of service
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Lottie Sent on 08/22/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely amazing!
Lisa and staff were very professional and made my wedding day super fun and easy! Lisa went above and beyond to make sure that my husband and I were taken care of! The food was amazing and the venue is absolutely beautiful! I would highly recommend this venue!Lisa and staff were very professional and made my wedding day super fun and easy! Lisa went above and beyond to make sure that my husband and I were taken care of! The food was amazing and the venue is absolutely beautiful! I would highly recommend this venue! -
Quality of service
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Aries Sent on 07/17/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Highly Recommend!!
We highly recommend the Crowne Plaza Midtown, our wedding there was beautiful. The Skyroom is the perfect setting for an elegant wedding. Between all the venues we contacted, The Crowne Plaza Midtown were the most strait forward with pricing and all the details they offer surrounding our wedding. Once they email us the pricing details, Lisa Clement was our point of contact. Lisa is easy to work with and answered any questions we had. We toured the space at least 4 times. The view from both Skyroom East and Skyroom West is amazing. The plated dinners and hors d'oeurvres exceeded our expectations, I reccmmend the Crab Tater Tots! Lisa along with her staff made sure we were completely taken care of. If there were any changes, they were sure to complete them. Our family was very impressed and my wife and I had a night to remember! Its been a month now since the wedding and we still have plans to go eat at the hotel resturant again. The price was amazing compared to the space, quality of service and extras we recieved. We earned quite a bit of IHG reward points, thats a awesome perk. If you decide to book The Crowne Plaza, ask for Lisa Clement.
We highly recommend the Crowne Plaza Midtown, our wedding there was beautiful. The Skyroom is the perfect setting for an elegant wedding. Between all the venues we contacted, The Crowne Plaza Midtown were the most strait forward with pricing and all the details they offer surrounding our wedding. Once they email us the pricing details, Lisa Clement was our point of contact. Lisa is easy to work with and answered any questions we had. We toured the space at least 4 times. The view from both Skyroom East and Skyroom West is amazing. The plated dinners and hors d'oeurvres exceeded our expectations, I reccmmend the Crab Tater Tots! Lisa along with her staff made sure we were completely taken care of. If there were any changes, they were sure to complete them. Our family was very impressed and my wife and I had a night to remember! Its been a month now since the wedding and we still have plans to go eat at the hotel resturant again. The price was amazing compared to the space, quality of service and extras we recieved. We earned quite a bit of IHG reward points, thats a awesome perk. If you decide to book The Crowne Plaza, ask for Lisa Clement.
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Quality of service
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Brianna Sent on 05/28/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceptional
Lisa and her team were attentive, timely, and open to our ideas. She took exceptional care of us and our guests, and was a pivotal part of a wedding that exceeded our own expectations. We highly recommend Lisa and her team at the Crowne Plaza to anybody looking for an event venue. She is able to handle circumstances of high complexity (we worked with her remotely) with top notch professionalism. If we are planning an event in the future in Atlanta, Lisa and her team will be the first people we call.Lisa and her team were attentive, timely, and open to our ideas. She took exceptional care of us and our guests, and was a pivotal part of a wedding that exceeded our own expectations. We highly recommend Lisa and her team at the Crowne Plaza to anybody looking for an event venue. She is able to handle circumstances of high complexity (we worked with her remotely) with top notch professionalism. If we are planning an event in the future in Atlanta, Lisa and her team will be the first people we call. -
Quality of service
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Ceciley Sent on 05/17/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This venue will NOT disappoint you
Everything about this venue was perfect! The view of downtown Atlanta is beautiful at night time. I booked this venue about 17 months out, each time I visited the staff was very professional & accommodating. Lisa Clements over extended herself to ensure that everything was perfect. They also have really good food options (not your typical hotel food). The wait staff exceeded our expectations on the day of. I can't thank the staff @ The Crowne Plaza enough for all of their hard work!Everything about this venue was perfect! The view of downtown Atlanta is beautiful at night time. I booked this venue about 17 months out, each time I visited the staff was very professional & accommodating. Lisa Clements over extended herself to ensure that everything was perfect. They also have really good food options (not your typical hotel food). The wait staff exceeded our expectations on the day of. I can't thank the staff @ The Crowne Plaza enough for all of their hard work! -
Quality of service
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Deanna Sent on 11/07/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Simply amazing 360 views of Atlanta
Lisa was the absolute best. My husband and I was grateful to find a venue and rep that actually cared about our big day. We were extremely pleased with the location, venue, food and rooms booked during our event. The staff was the icing on the cake!Lisa was the absolute best. My husband and I was grateful to find a venue and rep that actually cared about our big day. We were extremely pleased with the location, venue, food and rooms booked during our event. The staff was the icing on the cake! -
Quality of service
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Sydnie Sent on 11/02/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Unforgettable!
The Crowne Plaza Atlanta Midtown saved my wedding day and made it more than I could have ever imagined! With the last minute planning due to Hurricane Irma, the Crowne Plaza and staff made all of my wedding dreams come true and exceeded my expectations. I highly recommend this venue if you are looking for a beautiful Atlanta skyline backdrop and plenty of space to party!The Crowne Plaza Atlanta Midtown saved my wedding day and made it more than I could have ever imagined! With the last minute planning due to Hurricane Irma, the Crowne Plaza and staff made all of my wedding dreams come true and exceeded my expectations. I highly recommend this venue if you are looking for a beautiful Atlanta skyline backdrop and plenty of space to party! -
Quality of service
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Jatoia Sent on 11/02/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our Special Day
Crowne Plaza helped make our special day very memorable. They were so professional and detail oriented. Crowne Plaza made us feel so special and helped with everything along the way and answered any question we had.Crowne Plaza helped make our special day very memorable. They were so professional and detail oriented. Crowne Plaza made us feel so special and helped with everything along the way and answered any question we had. -
Quality of service
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Ashlei Sent on 11/01/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding Day Partay!
My wedding in the Sky Room at the Crowne Plaza Midtown was magical! It was exactly how I envisioned it for me and my future husband. I wanted beautiful and elegant DAY PARTY! The weather was perfect, venue was gorgeous, food was phenomenal, and staff went above and beyond! Lisa the Event Manager did an excellent with bringing it all together. The menu we choose was perfect for our group and the bar was flowing! I planned my wedding in less than 3 months and I am so satisfied with all the great vendors that helped back our special day come to life.My wedding in the Sky Room at the Crowne Plaza Midtown was magical! It was exactly how I envisioned it for me and my future husband. I wanted beautiful and elegant DAY PARTY! The weather was perfect, venue was gorgeous, food was phenomenal, and staff went above and beyond! Lisa the Event Manager did an excellent with bringing it all together. The menu we choose was perfect for our group and the bar was flowing! I planned my wedding in less than 3 months and I am so satisfied with all the great vendors that helped back our special day come to life. -
Quality of service
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Keyanna Sent on 02/22/20154.3 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 3 out of 5 rating
This is a great place to hold a wedding ceremony. The food was exquisite and the staff was extremely helpful.This is a great place to hold a wedding ceremony. The food was exquisite and the staff was extremely helpful. -
Quality of service
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Are you interested?