Crosstown Press Reviews

Reviews

Awards

26

• Lauren P. Sent on 02/08/2023
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  Amazing Experience!

  Crosstown Press was amazing to work with! Steve and Lynn made our invitation vision come to life. We received so many complements on how beautiful our wedding invitation was. They also helped us with our programs for the ceremony. They have incredible insight and expertise as they have many years of experience. Would highly recommend!

  Crosstown Press was amazing to work with! Steve and Lynn made our invitation vision come to life. We received so many complements on how beautiful our wedding invitation was. They also helped us with our programs for the ceremony. They have incredible insight and expertise as they have many years of experience. Would highly recommend!
• Ashley Sent on 09/19/2018
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  Our wedding invitations were so beautiful! Simple, yet elegant. The staff at Crosstown Press listened to what we wanted and helped make it come to fruition. Highly recommended!

  Our wedding invitations were so beautiful! Simple, yet elegant. The staff at Crosstown Press listened to what we wanted and helped make it come to fruition. Highly recommended!
• Raymon Sent on 08/13/2018
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  Finding a reliable vendor to do wedding invitations is difficult, but Crosstown Press is definitely the most reliable vendor out there for handling invitations for your special day. We worked with Lynn and Steve, who were very welcoming and were helpful in designing our wedding invitations. They made sure every detail was correct down to the last letter, and were responsive in both email and phone whenever we had questions throughout the process. We visited vendors as well, but Crosstown Press definitely gives you the personal attention and delivers high quality invitations, and superb customer service to boot. We'd definitely recommend them for any and all stationary services.

  Finding a reliable vendor to do wedding invitations is difficult, but Crosstown Press is definitely the most reliable vendor out there for handling invitations for your special day. We worked with Lynn and Steve, who were very welcoming and were helpful in designing our wedding invitations. They made sure every detail was correct down to the last letter, and were responsive in both email and phone whenever we had questions throughout the process. We visited vendors as well, but Crosstown Press definitely gives you the personal attention and delivers high quality invitations, and superb customer service to boot. We'd definitely recommend them for any and all stationary services.
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• Hilary Sent on 06/09/2018
  5 out of 5 rating

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  We used Crosstown Press for our wedding invitations. It was so nice to be able to go into the shop to touch and feel the invitations instead of doing it online. You really get the professional treatment from the entire staff from start to finish! We had a custom invitation created for our wedding and were so happy with the results!! We actually missed something in the proofs and they took care of it within a few days at no charge. A great value at a wonderful family run business!

  We used Crosstown Press for our wedding invitations. It was so nice to be able to go into the shop to touch and feel the invitations instead of doing it online. You really get the professional treatment from the entire staff from start to finish! We had a custom invitation created for our wedding and were so happy with the results!! We actually missed something in the proofs and they took care of it within a few days at no charge. A great value at a wonderful family run business!
• Katie Sent on 06/05/2018
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  They allowed me to sit in their location and did not bother me as I looked through invitations after invitations. This a small thing but from the many places I went was not the case and I was so thankful they allowed me to look through hundreds of books. Once I was ready they were so helpful and really made sure that every aspect of my save the dates and invitations were done perfectly.

  They allowed me to sit in their location and did not bother me as I looked through invitations after invitations. This a small thing but from the many places I went was not the case and I was so thankful they allowed me to look through hundreds of books. Once I was ready they were so helpful and really made sure that every aspect of my save the dates and invitations were done perfectly.

  Crosstown Press's reply:

  Hi Katie,
  We’re so glad to have made your experience with us enjoyable and as straightforward as possible. It was a pleasure to work with you and we are thrilled that you are happy with your invitations. Thank you for the wonderful review.
  Best Wishes,
  Your friends at Crosstown Press
  
• Kate Sent on 01/12/2016
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  A friend got married in August, and three days before her wedding, she called me in a panic because the wedding programs she ordered online arrived and were "all wrong" (her words). As a dutiful bridesmaid, I confirmed that she wanted me to "fix" it, and I contacted Crosstown Press. I explained that we needed new programs in a similar design overnight. They created beautiful wedding programs of an incredible quality, and my friend was thrilled. I found the price to be quite fair, and in line with other professional services. Though it was more than my friend originally spent, the quality was FAR superior, and most importantly, the programs were done correctly. I had already booked a stationer for my wedding, but I will always keep Crosstown Press in mind for paper good needs, and I absolutely recommend them to anyone looking for invitations or other paper goods. They really were a pleasure to work with.

  A friend got married in August, and three days before her wedding, she called me in a panic because the wedding programs she ordered online arrived and were "all wrong" (her words). As a dutiful bridesmaid, I confirmed that she wanted me to "fix" it, and I contacted Crosstown Press. I explained that we needed new programs in a similar design overnight. They created beautiful wedding programs of an incredible quality, and my friend was thrilled. I found the price to be quite fair, and in line with other professional services. Though it was more than my friend originally spent, the quality was FAR superior, and most importantly, the programs were done correctly. I had already booked a stationer for my wedding, but I will always keep Crosstown Press in mind for paper good needs, and I absolutely recommend them to anyone looking for invitations or other paper goods. They really were a pleasure to work with.
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  User2470644 Sent on 12/16/2015
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  Steven & Lynn are great to work with at Crosstown Press! They helped my husband & I custom design our Save the Date magnets, wedding invitations, place cards & wedding programs! Their designers are great & are very fast. They are quick to reply on E-mail & calls as well!

  Steven & Lynn are great to work with at Crosstown Press! They helped my husband & I custom design our Save the Date magnets, wedding invitations, place cards & wedding programs! Their designers are great & are very fast. They are quick to reply on E-mail & calls as well!

  Crosstown Press's reply:

  Thank you for the great review! Makes our day to see how happy and pleased you both were. Happy Holidays!! Lynn
• Amanda Sent on 09/16/2015
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  I fell in love with our wedding invitiations, ceremony programs, and reception place cards that Crosstown Press made for our wedding. Prior to visiting Crosstown Press, I was discouraged because I could not find any wedding invitations I liked. I feared that I would have to settle. I had a vision in my head, but no one could seem to make it happen. I found exactly what I was looking for once I visited Crosstown Press. Upon mailing our invitations, I started immediately getting calls and texts from our family and friends who LOVED our invitations. I could not be happier with all of our final products and will certainly be using them in the future. Thank you to Steve and Lynn and the entire staff at Crosstown Press!

  I fell in love with our wedding invitiations, ceremony programs, and reception place cards that Crosstown Press made for our wedding. Prior to visiting Crosstown Press, I was discouraged because I could not find any wedding invitations I liked. I feared that I would have to settle. I had a vision in my head, but no one could seem to make it happen. I found exactly what I was looking for once I visited Crosstown Press. Upon mailing our invitations, I started immediately getting calls and texts from our family and friends who LOVED our invitations. I could not be happier with all of our final products and will certainly be using them in the future. Thank you to Steve and Lynn and the entire staff at Crosstown Press!

  Crosstown Press's reply:

  Thank you Amanda!! I am so happy you found exactly what you were looking for. There's nothing better than being able to customize an invitation of your very own. Make sure to stop in and visit. Thank you again! You are now part of the Crosstown Press family. Best wishes and a lifetime of happiness!
• Cassandra Sent on 08/05/2015
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  I cannot say enough positive words about the service I received from Crosstown Press. Lynn helped me every step of the way and was extremely patient and helpful. Everything I needed printed for the wedding, I came here. We just sent out our invitations and they are beyond beautiful. Lynn sat with us for hours customizing every single little detail, down to the different shades of gold available for the text. I HIGHLY RECOMMEND Crosstown Press for any printing needs, especially wedding invitations. From this day on, I will NEVER go anywhere else to have anything printed besides Crosstown Press. They have been in the business for so many years and they are truly the experts. The customer service is top notch. I can't even imagine how I thought I was going to have my invitations printed online. If you are thinking about using their services, trust me, you will not regret it!

  I cannot say enough positive words about the service I received from Crosstown Press. Lynn helped me every step of the way and was extremely patient and helpful. Everything I needed printed for the wedding, I came here. We just sent out our invitations and they are beyond beautiful. Lynn sat with us for hours customizing every single little detail, down to the different shades of gold available for the text. I HIGHLY RECOMMEND Crosstown Press for any printing needs, especially wedding invitations. From this day on, I will NEVER go anywhere else to have anything printed besides Crosstown Press. They have been in the business for so many years and they are truly the experts. The customer service is top notch. I can't even imagine how I thought I was going to have my invitations printed online. If you are thinking about using their services, trust me, you will not regret it!

  Crosstown Press's reply:

  Cassandra, Congratulations!!! I saw some pictures and you looked amazing!!!! Thank you for this beautiful review! You were an absolute pleasure to work with. You made my job fun!! (-: Please come see us soon!!
• Mary Sent on 07/23/2015
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  I can't speak highly enough about crosstown press! Our wedding invitations came out beautifully and when I came back a few weeks before the wedding to get program fans made they went above and beyond to get them exactly how I wanted!

  I can't speak highly enough about crosstown press! Our wedding invitations came out beautifully and when I came back a few weeks before the wedding to get program fans made they went above and beyond to get them exactly how I wanted!

  Crosstown Press's reply:

  Thank you Mary!! You were an absolute pleasure. I hope the FANS were a huge hit. Hope to see you again!
  Lynn
• Nicole Sent on 09/24/2013
  5 out of 5 rating

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  Crosstown Press was amazing to work with for my wedding invitations and wedding favor labels. Lynn who handles the invitation orders was so quick to get back to any questions I had via e-mail and even helped to create a custom label for my mini maple syrup jar favors. I highly recommend Crosstown Press as they do all of their printing in house and do not send the invitations out as some other places do.

  Crosstown Press was amazing to work with for my wedding invitations and wedding favor labels. Lynn who handles the invitation orders was so quick to get back to any questions I had via e-mail and even helped to create a custom label for my mini maple syrup jar favors. I highly recommend Crosstown Press as they do all of their printing in house and do not send the invitations out as some other places do.

  Crosstown Press's reply:

  Thank you Nicole! It was a pleasure working with you.
  Lynn
• Alyssa Sent on 07/31/2013
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  Invitations set the tone for any occasion, and ours were gorgeous! Elegant yet classy, shimmery yet simple. We are so thankful to Crosstown for the beautiful custom work they provided.

  Invitations set the tone for any occasion, and ours were gorgeous! Elegant yet classy, shimmery yet simple. We are so thankful to Crosstown for the beautiful custom work they provided.
• Lisa Sent on 08/09/2013
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  Crosstown Press had SO much to choose from!!! I loved my invitations and they were done in a timely manner! Great customer service!

  Crosstown Press had SO much to choose from!!! I loved my invitations and they were done in a timely manner! Great customer service!
• Amie Sent on 09/26/2013
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  High quality invitations, great to work with! We also got our place cards, table number cards, favor cards, etc. with Crosstown Press. It was great using one place for everything so you can stick with your theme/colors all the way through. Steven and Lynn are both so nice and Lynn was great in getting the proofs edited and sent back for me to review very quickly. Steven is willing to work with you to stay in your budget. The quality of our invitations was top notch...everyone complimented them!!

  High quality invitations, great to work with! We also got our place cards, table number cards, favor cards, etc. with Crosstown Press. It was great using one place for everything so you can stick with your theme/colors all the way through. Steven and Lynn are both so nice and Lynn was great in getting the proofs edited and sent back for me to review very quickly. Steven is willing to work with you to stay in your budget. The quality of our invitations was top notch...everyone complimented them!!

  Crosstown Press's reply:

  Thank you very much for this beautiful review. Please keep us in mind for future events.
  Crosstown Press
• Vanessa Sent on 12/17/2012
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  When we were shopping for invitations for our wedding we were overwhelmed. Onced we arrived at Crosstown Press, they sat down with us, asked us what we invisioned for our wedding, and helped us pick the perfect invitatio for us. We couldn't have been happier with the quality, professionalism, and price of our invitation. Honestly, everything was perfect and we couldn't have been happier with the outcome.

  When we were shopping for invitations for our wedding we were overwhelmed. Onced we arrived at Crosstown Press, they sat down with us, asked us what we invisioned for our wedding, and helped us pick the perfect invitatio for us. We couldn't have been happier with the quality, professionalism, and price of our invitation. Honestly, everything was perfect and we couldn't have been happier with the outcome.
• 
  User904351 Sent on 08/19/2012
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  I was so happy with all of the stationary we purchased through Crosstown Press for our June wedding. It was so easy to work with Lynn to email back and forth regarding our edits and proofs for invites, programs, menu, envelopes, and table number cards. I received very prompt responses via email and phone. I have received so many compliments on all of the stationary and was very happy with the entire process.

  I was so happy with all of the stationary we purchased through Crosstown Press for our June wedding. It was so easy to work with Lynn to email back and forth regarding our edits and proofs for invites, programs, menu, envelopes, and table number cards. I received very prompt responses via email and phone. I have received so many compliments on all of the stationary and was very happy with the entire process.
• Jill Sent on 07/03/2012
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  Lynn was great! She was helpful in choosing the invitations I was looking for in exactly the right price range. The invitations and thank you cards were beautiful.

  Lynn was great! She was helpful in choosing the invitations I was looking for in exactly the right price range. The invitations and thank you cards were beautiful.
• Jennifer Sent on 05/11/2011
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  Crosstown press did an awesome job on my invitations, they were professional and had a quick turn around. Highly recommended!

  Crosstown press did an awesome job on my invitations, they were professional and had a quick turn around. Highly recommended!
• Rikki Sent on 09/21/2013
  4.9 out of 5 rating

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  I was behind schedule on planning so when I went to Crosstown Press and we started talking about timelines, I realized that I needed my invites immediately in order to get them out and get my numbers back to the caterer...
  
  Lynn helped me design the exact invitation that I wanted, showed me different paper that would save me money but still be beautiful, and got the proof to me the next day. Within a few days, 100 invitations were printed at no extra cost and they were beautiful!
  
  My only "complaint" is that the green ink was a little too olive for my taste at first but it ended up being fine! Very happy!

  I was behind schedule on planning so when I went to Crosstown Press and we started talking about timelines, I realized that I needed my invites immediately in order to get them out and get my numbers back to the caterer...
  
  Lynn helped me design the exact invitation that I wanted, showed me different paper that would save me money but still be beautiful, and got the proof to me the next day. Within a few days, 100 invitations were printed at no extra cost and they were beautiful!
  
  My only "complaint" is that the green ink was a little too olive for my taste at first but it ended up being fine! Very happy!
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  User2303480 Sent on 09/07/2015
  4.8 out of 5 rating

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  Crosstown Press did a beautiful job on our wedding invitations. I was worried about ordering invitations on line as I wanted to be able to see in person and touch them to know what I was really getting.
  Lynn was great to work with from our first visit to the day we picked them up. She never rushed us and let us go through the tons of books they have to get an idea of what we wanted. When we finally placed our order, she spent lots of time working on the language of the invitation to make sure it said what we wanted.
  We were also sent proofs of the invitations so we could tweak things that we wanted and Lynn sent us a few options to view.
  When we finally picked them up we were very happy with the finished project. Our guests have really liked them too.
  
  I would return to Crosstown Press if I needed invitations again in the future.

  Crosstown Press did a beautiful job on our wedding invitations. I was worried about ordering invitations on line as I wanted to be able to see in person and touch them to know what I was really getting.
  Lynn was great to work with from our first visit to the day we picked them up. She never rushed us and let us go through the tons of books they have to get an idea of what we wanted. When we finally placed our order, she spent lots of time working on the language of the invitation to make sure it said what we wanted.
  We were also sent proofs of the invitations so we could tweak things that we wanted and Lynn sent us a few options to view.
  When we finally picked them up we were very happy with the finished project. Our guests have really liked them too.
  
  I would return to Crosstown Press if I needed invitations again in the future.

  Crosstown Press's reply:

  Thank you very much! I am so happy that you were pleased with Crosstown Press. Please keep us in mind for future parties!!!
  Lynn
• Jessica Sent on 07/24/2015
  4.8 out of 5 rating

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  Crosstown Press, as always, was amazing and professional. My invitations came out gorgeous and were done in a timely manner. I keep getting texts and phone calls complimenting them!

  Crosstown Press, as always, was amazing and professional. My invitations came out gorgeous and were done in a timely manner. I keep getting texts and phone calls complimenting them!

  Crosstown Press's reply:

  Thank You Jessica! Health, Happiness and LOVE always to you and your husband.
• Alison Sent on 04/02/2013
  4.8 out of 5 rating

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  I was not looking forward to spending a lot of money on invitations, as I knew that they would most likely just be thrown away after the wedding. With that being said, I looked into a lot of different options and was ultimately referred to Crosstown Press. They do a BEAUTIFUL job with invitations and make sure that you are getting exactly what you want. Although they were still more than I was hoping to spend, I quickly learned that they were very comparably priced. Many wedding guests complimented us on how classy our invitations were and they really were exactly what we were envisioning. If you want beautiful, classy, elegant, but not super expensive invitations, then I would highly recommend Crosstown.

  I was not looking forward to spending a lot of money on invitations, as I knew that they would most likely just be thrown away after the wedding. With that being said, I looked into a lot of different options and was ultimately referred to Crosstown Press. They do a BEAUTIFUL job with invitations and make sure that you are getting exactly what you want. Although they were still more than I was hoping to spend, I quickly learned that they were very comparably priced. Many wedding guests complimented us on how classy our invitations were and they really were exactly what we were envisioning. If you want beautiful, classy, elegant, but not super expensive invitations, then I would highly recommend Crosstown.
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  User1060389 Sent on 01/05/2013
  3.8 out of 5 rating

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  the people i dealt with were very patient .
  

  the people i dealt with were very patient .
  
• Karen Sent on 05/05/2008
  3.7 out of 5 rating

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  We had a great experience with Crosstown. The invitations were a great price for the high level of quality.

  We had a great experience with Crosstown. The invitations were a great price for the high level of quality.
• Julie Sent on 08/03/2017
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  • Average response time
    2.5 out of 5 rating
    2.5
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    1.5 out of 5 rating
    1.5

  Two friends referred me here. I worked with Ali, and was given a quote. I paid a $200 deposit. After the fact, I decided to have them print the addresses on the outer envelopes. I wrote down the extra charge as $1 (but might have written it down wrong - it was $1.49 each). A few weeks later I got a voice mail that my invitations were ready! Two days later I left work early, & drove there. Due to traffic, it ended up taking 1 hr and 10 min. When I arrived, I was told they weren't ready. They had come in w/ color issues, were sent back out again, they came back wrong again, so they were sent out a 3rd time. I appreciate their attention to detail with noting the issue, but was frustrated that I was called and told they were ready, when they were not. Ali and the older woman there were quite kind, and felt bad. Ali offered to have the invitations shipped when they came in and I wouldn't have to pay until I was able to look them over. I said for them to call when they were ready, & that I was decide then.
  I received an email from Lynn saying they were ready, & that they were sorry I had made the drive before. I decided to go get them but before I did, I called to confirm. Lynn answered & when I said who I was, she said, I emailed you and already told you they were ready. I said I understand that, but I just wanted to confirm before driving there because I had already made the drive there for nothing. She was perturbed I called. I also said that Ali had offered to ship to me. Lynn said we can do that but you have to pay first. I decided to drive there to get them so I could look at them. The invoice had a $14.95 charge for a printed guest list that I did not ask for (I already have one!). The invitations were pretty but we ended up having MAJOR issues with the outer envelopes. Some were torn at the point, and many of them did not stay sealed so guests told me they arrived unsealed. I used the glue stick CP had given me. A disappointing experience overall.

  Two friends referred me here. I worked with Ali, and was given a quote. I paid a $200 deposit. After the fact, I decided to have them print the addresses on the outer envelopes. I wrote down the extra charge as $1 (but might have written it down wrong - it was $1.49 each). A few weeks later I got a voice mail that my invitations were ready! Two days later I left work early, & drove there. Due to traffic, it ended up taking 1 hr and 10 min. When I arrived, I was told they weren't ready. They had come in w/ color issues, were sent back out again, they came back wrong again, so they were sent out a 3rd time. I appreciate their attention to detail with noting the issue, but was frustrated that I was called and told they were ready, when they were not. Ali and the older woman there were quite kind, and felt bad. Ali offered to have the invitations shipped when they came in and I wouldn't have to pay until I was able to look them over. I said for them to call when they were ready, & that I was decide then.
  I received an email from Lynn saying they were ready, & that they were sorry I had made the drive before. I decided to go get them but before I did, I called to confirm. Lynn answered & when I said who I was, she said, I emailed you and already told you they were ready. I said I understand that, but I just wanted to confirm before driving there because I had already made the drive there for nothing. She was perturbed I called. I also said that Ali had offered to ship to me. Lynn said we can do that but you have to pay first. I decided to drive there to get them so I could look at them. The invoice had a $14.95 charge for a printed guest list that I did not ask for (I already have one!). The invitations were pretty but we ended up having MAJOR issues with the outer envelopes. Some were torn at the point, and many of them did not stay sealed so guests told me they arrived unsealed. I used the glue stick CP had given me. A disappointing experience overall.

  Crosstown Press's reply:

  Hi Julie,
  I am very sorry to hear that you were disappointed. The gray ink was difficult to read and that situation was rectified quite quickly. We certainly would have shipped the reprint at our expense, but I’m glad you came in to check everything before mailing the invitations to your guests. Regarding the shipping, it is our policy that merchandise be paid prior to shipping. I’m sorry you perceived that I was perturbed, but I just wanted to assure you that a message was left on your machine. For over 22 years at Crosstown Press, I have taken pride in everything we print and do my best to treat clients with professionalism and respect. Luckily, Crosstown Press does the printing on their premises and your wedding invitations were reprinted quickly. I also reviewed your invoice and there was NO CHARGE for the master guest list. I can send a copy of the invoice if requested. Crosstown Press has been printing invitations and serving the community for over 70 years and I’m sorry your experience was not the same experienced of our long list of happy brides. In conclusion, we will be shipping you complimentary Thank You Notes for any misunderstanding and hope that we can go forward and get you on our list of satisfied clients. Thank you so much for your input.
  

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