Craig's Cake Shop Reviews

Reviews
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4.9 out of 5 rating
4.9
Excellent
131 reviews
Recommended by 98% of couples
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating



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User photos

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Lauren Sent on 04/04/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Tasty Cake!
We loved our cake from Craig’s! We definitely recommend it!We loved our cake from Craig’s! We definitely recommend it! -
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Lily Sent on 10/21/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Let Craig’s design your cake!
Elisa and Craig’s cake shop is the best!! I sent pictures of our invites and color scheme, and she along with simply glamorous designs made our dream cake! It was such a fun surprise not knowing what the cake would look like and seeing how beautifully it turned out. What wonderful designers! They even took the wax seal from our invites and put it on the cake! Not to mention how tasty all the cake and cupcakes were, especially the carrot! Beyond happy with Craig’s cake shop!Elisa and Craig’s cake shop is the best!! I sent pictures of our invites and color scheme, and she along with simply glamorous designs made our dream cake! It was such a fun surprise not knowing what the cake would look like and seeing how beautifully it turned out. What wonderful designers! They even took the wax seal from our invites and put it on the cake! Not to mention how tasty all the cake and cupcakes were, especially the carrot! Beyond happy with Craig’s cake shop! -
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Margaret Sent on 09/13/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Crain/Fedenia Wedding Cake review
We hired Craigs Cake Shop for our 4-tier wedding cake on August 28, 2021. Our cake was simple but so elegant and beautiful and came out just as I imagined. Our guests raved about how delicious the cake was, and so moist/not dry AT ALL. The we did 4 flavors in our cake, lemon-poppyseed with lemon mousse and blueberry curd (my personal favorite), pumpkin with cheesecake mousse, and the bottom tier was a split tier with chocolate and chocolate mousse and vanilla with cheesecake mousse with a layer of raspberry jam in the center (so so good). Craig's was very responsive and professional throughout the wedding planning process, and the price was very reasonable. You also get an included anniversary cake on 1 year anniversary! I would highly recommend them to anyone looking for their wedding cake vendor! Thank you so much again!
-Peggy CrainWe hired Craigs Cake Shop for our 4-tier wedding cake on August 28, 2021. Our cake was simple but so elegant and beautiful and came out just as I imagined. Our guests raved about how delicious the cake was, and so moist/not dry AT ALL. The we did 4 flavors in our cake, lemon-poppyseed with lemon mousse and blueberry curd (my personal favorite), pumpkin with cheesecake mousse, and the bottom tier was a split tier with chocolate and chocolate mousse and vanilla with cheesecake mousse with a layer of raspberry jam in the center (so so good). Craig's was very responsive and professional throughout the wedding planning process, and the price was very reasonable. You also get an included anniversary cake on 1 year anniversary! I would highly recommend them to anyone looking for their wedding cake vendor! Thank you so much again!
-Peggy Crain -
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Lauren Sent on 08/24/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Looks and tastes great!
Craig's Cake Shop made the cake for our wedding in August 2021. I heard from many guests how great the cake was. We had a chocolate cake with peanut butter mousse and the guests loved it. There was a mix up with our florist and the cake flowers, but Craig's improvised, clipped some extra greens from our head table, added a few flowers and it looked exactly how we wanted. They truly went above and beyond and I would highly recommend them!Craig's Cake Shop made the cake for our wedding in August 2021. I heard from many guests how great the cake was. We had a chocolate cake with peanut butter mousse and the guests loved it. There was a mix up with our florist and the cake flowers, but Craig's improvised, clipped some extra greens from our head table, added a few flowers and it looked exactly how we wanted. They truly went above and beyond and I would highly recommend them! -
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Katie Sent on 12/06/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Delicious cake
Our wedding cakes were delicious!! Everyone loved them, and we were able to have multiple flavor combinations from all of the sheet cakes. We found a design we loved on Pinterest, and they were able to make our cake look even better than the pictures. We are so excited to have another fresh cake for our first anniversary!!Our wedding cakes were delicious!! Everyone loved them, and we were able to have multiple flavor combinations from all of the sheet cakes. We found a design we loved on Pinterest, and they were able to make our cake look even better than the pictures. We are so excited to have another fresh cake for our first anniversary!! -
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Kelsey Sent on 10/24/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely amazing
Elisa was the best! She made sure that everything was exactly the way I wanted it and also made sure it looked perfect! Everything tasted sooooo good!!! Definitely will be ordering from Craig’s again!Elisa was the best! She made sure that everything was exactly the way I wanted it and also made sure it looked perfect! Everything tasted sooooo good!!! Definitely will be ordering from Craig’s again! -
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Jessica Sent on 06/11/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best of the Best
Craig’s Cake Shop is near and dear to our hearts! When we got engaged I immediately knew where we wanted our cake from! We were elated when we found out that Elisa decided to purchase the shop! With the help of Rhonda (previous owner and family) the two of them and the staff at Craig’s knocked it out of the park! So amazing to work with and the cake was phenomenal (as usual)! You won’t be disappointed if you book Craig’s for your big day!! Wish we had pictures back from our photographer but will definitely post when we do! It was so beautiful!Craig’s Cake Shop is near and dear to our hearts! When we got engaged I immediately knew where we wanted our cake from! We were elated when we found out that Elisa decided to purchase the shop! With the help of Rhonda (previous owner and family) the two of them and the staff at Craig’s knocked it out of the park! So amazing to work with and the cake was phenomenal (as usual)! You won’t be disappointed if you book Craig’s for your big day!! Wish we had pictures back from our photographer but will definitely post when we do! It was so beautiful! -
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Courtney Sent on 01/28/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best cake Ever!
We were thrilled at how our cake turned out. The flavor options and ability to customize were second to none. All of our guests raved about how the cake tasted!We were thrilled at how our cake turned out. The flavor options and ability to customize were second to none. All of our guests raved about how the cake tasted! -
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Denise Sent on 07/28/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
If you have not tried these cakes you are missing out!! This cake is hands down the best cake you will ever eat. Your guests will be in awe! You will be their hero!If you have not tried these cakes you are missing out!! This cake is hands down the best cake you will ever eat. Your guests will be in awe! You will be their hero! -
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Kaci Sent on 10/10/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We loved our cake! It was beautiful and exactly what we had envisioned. We received so many compliments about how delicious the cake was! Thank you to Rhonda and her team for such a great experience! We are looking forward to our 1 year anniversary cake. We highly recommend them!We loved our cake! It was beautiful and exactly what we had envisioned. We received so many compliments about how delicious the cake was! Thank you to Rhonda and her team for such a great experience! We are looking forward to our 1 year anniversary cake. We highly recommend them! -
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Christine Sent on 12/13/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Their cakes are awesome! They worked with us to make sure we had everything we needed...which I am sure was not easy on them. They even honored my request for extra frosting for patch-up work if need. Perfect cake! Love them!Their cakes are awesome! They worked with us to make sure we had everything we needed...which I am sure was not easy on them. They even honored my request for extra frosting for patch-up work if need. Perfect cake! Love them! -
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Kristin Sent on 09/27/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
their cake is to die for!!! both kinds of frosting are delicious. they even give you an anniversary cake so you dont have to eat year old cake out of the freezer!their cake is to die for!!! both kinds of frosting are delicious. they even give you an anniversary cake so you dont have to eat year old cake out of the freezer! -
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Kristin Sent on 09/20/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our cake was phenomenal and everyone was raving about the flavor and taste! The staff at craig's cakes was awesome and they really worked with me on designing a beautiful cake to go with my bike theme!Our cake was phenomenal and everyone was raving about the flavor and taste! The staff at craig's cakes was awesome and they really worked with me on designing a beautiful cake to go with my bike theme! -
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Lauren Sent on 09/13/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely delicious cake. Interesting and unique. While they couldn't decorate the cake exactly how we wanted because of the heat and an outdoor wedding, they did everything they possibly could do to make it as close as possible! It was gorgeous :)Absolutely delicious cake. Interesting and unique. While they couldn't decorate the cake exactly how we wanted because of the heat and an outdoor wedding, they did everything they possibly could do to make it as close as possible! It was gorgeous :) -
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Renee Sent on 09/21/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Craig's cakes are the absolute BEST. They are yummy and a great variety of flavors. Craig even did a flourless chocolate cake for me, because I have gluten sensitivity. While our venue kindof messed up serving the cake and didnt serve the topper cake (which doesnt get frozen, because Craig will just make you a new one at your 1 year anniversary), none of that was Craig's fault! the cake was amazing and Id highly recommend his super delicious cakes to anyone lucky enough to get in on his very tight schedule!Craig's cakes are the absolute BEST. They are yummy and a great variety of flavors. Craig even did a flourless chocolate cake for me, because I have gluten sensitivity. While our venue kindof messed up serving the cake and didnt serve the topper cake (which doesnt get frozen, because Craig will just make you a new one at your 1 year anniversary), none of that was Craig's fault! the cake was amazing and Id highly recommend his super delicious cakes to anyone lucky enough to get in on his very tight schedule! -
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Kristen Sent on 08/28/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cake went beyond our expectations!
Craig’s Cakes did an amazing job creating our wedding cake and went above and beyond our expectations! We wanted to include figurines of two animals. We sent photos of what we were looking for and Craig’s Cakes hit it out of the park! Our jaws dropped when we saw how accurate the figurines were and how every little detail was accounted for. Our guests commented on how great the cake tasted and we didn’t have any left at the end of the night. The cake was extremely fresh and moist and the frosting was to die for. The cake was one of our most favorite details of the day and we definitely plan to purchase more cakes from Craig’s Cakes in the future!Craig’s Cakes did an amazing job creating our wedding cake and went above and beyond our expectations! We wanted to include figurines of two animals. We sent photos of what we were looking for and Craig’s Cakes hit it out of the park! Our jaws dropped when we saw how accurate the figurines were and how every little detail was accounted for. Our guests commented on how great the cake tasted and we didn’t have any left at the end of the night. The cake was extremely fresh and moist and the frosting was to die for. The cake was one of our most favorite details of the day and we definitely plan to purchase more cakes from Craig’s Cakes in the future! -
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Maria Sent on 07/26/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Delicious and Beautiful
I hired Craig's Cake shop to make the cakes for my daughter's wedding. We had three different flavors and they were all delicious.
The staff at Craig's communicated well with me, with my daughter and with the florist who provided the flowers for the cake decoration.
Excellent servuce and yummy cakes!!!I hired Craig's Cake shop to make the cakes for my daughter's wedding. We had three different flavors and they were all delicious.
The staff at Craig's communicated well with me, with my daughter and with the florist who provided the flowers for the cake decoration.
Excellent servuce and yummy cakes!!! -
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Matthew Sent on 04/10/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Delicious and Beautiful
Our desserts were truly incredible. The cupcakes we had were all delicious and looked beautiful! Our wedding cake was even more beautiful than we could have imagined. Craig’s was so helpful throughout the tasting/flavor choice process, and was great through the design decision making. Our cake was the perfect touch to our day! Thank you, Craig’s!!Our desserts were truly incredible. The cupcakes we had were all delicious and looked beautiful! Our wedding cake was even more beautiful than we could have imagined. Craig’s was so helpful throughout the tasting/flavor choice process, and was great through the design decision making. Our cake was the perfect touch to our day! Thank you, Craig’s!! -
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Rachel Sent on 05/13/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I recently was married, and chose to have cake made by Craig's Cake Shop at my wedding. It was a phenomenal hit with everyone there! We went with a chocolate cake with cheesecake filling, and a white fondant coating with blue flowers swirling in an ombre heart-shaped design to the center. I really did not know fondant could taste so good! I definitely will need to try their signature frosting sometime too though (it is a buttercream that has white chocolate shavings in it).I recently was married, and chose to have cake made by Craig's Cake Shop at my wedding. It was a phenomenal hit with everyone there! We went with a chocolate cake with cheesecake filling, and a white fondant coating with blue flowers swirling in an ombre heart-shaped design to the center. I really did not know fondant could taste so good! I definitely will need to try their signature frosting sometime too though (it is a buttercream that has white chocolate shavings in it). -
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Tony Sent on 11/22/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Craig’s Cakes provided the cake for our wedding on October 28, 2017, and we were very happy with the cake and the excellent service! Even though we contacted them a little late in the planning process, we are so appreciative that they made room for us in their busy schedule! From the cake tasting (awesome), to the day-of execution, Rhonda and her team were great to work with. During the initial selection process, Rhonda was very helpful in explaining the various options and making sure we got exactly what we wanted. They even went a step beyond by working with us to carry out a “ribbon pull” tradition. The cakes were all delicious, and the coordination with the reception venue, florist, etc. all came off smoothly. Would definitely recommend!Craig’s Cakes provided the cake for our wedding on October 28, 2017, and we were very happy with the cake and the excellent service! Even though we contacted them a little late in the planning process, we are so appreciative that they made room for us in their busy schedule! From the cake tasting (awesome), to the day-of execution, Rhonda and her team were great to work with. During the initial selection process, Rhonda was very helpful in explaining the various options and making sure we got exactly what we wanted. They even went a step beyond by working with us to carry out a “ribbon pull” tradition. The cakes were all delicious, and the coordination with the reception venue, florist, etc. all came off smoothly. Would definitely recommend! -
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Jeanette Sent on 10/02/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Craig’s cake shop is a bit outside of madison, but for us the drive was worth it! The cake tasting appointment was delicious with incredible variety, and they worked with us to find an option that fit our budget perfectly! We ended up with a beautiful cake for cutting, plus multiple flavors of sheet cake for guests, way under our expected budget. Highly recommended!Craig’s cake shop is a bit outside of madison, but for us the drive was worth it! The cake tasting appointment was delicious with incredible variety, and they worked with us to find an option that fit our budget perfectly! We ended up with a beautiful cake for cutting, plus multiple flavors of sheet cake for guests, way under our expected budget. Highly recommended! -
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Erin Sent on 09/24/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We used Craig's for our September 2017 wedding. We found Craig's to be much higher quality and more reasonably priced than many of the other bakeries in the greater Madison area. Rhonda and her team were great to work with and everything from the tasting, to the ordering to the delivery went smoothly. Cake and cupcakes were both delicious and looked amazing! We are looking forward to getting our anniversary cake in another year.We used Craig's for our September 2017 wedding. We found Craig's to be much higher quality and more reasonably priced than many of the other bakeries in the greater Madison area. Rhonda and her team were great to work with and everything from the tasting, to the ordering to the delivery went smoothly. Cake and cupcakes were both delicious and looked amazing! We are looking forward to getting our anniversary cake in another year. -
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Katherine Sent on 06/20/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I was planning from halfway across the country and couldn't come in to do a tasting, so Craig's worked with us to prepare some home tasting plates and we had a family member pick them up for us.
Then the actual cake was even better, and beautiful! My husband couldn't believe how quickly I scarfed it down. A+, will definitely come to Craig's for other occasion cakes and can't wait for our anniversary cake!I was planning from halfway across the country and couldn't come in to do a tasting, so Craig's worked with us to prepare some home tasting plates and we had a family member pick them up for us.
Then the actual cake was even better, and beautiful! My husband couldn't believe how quickly I scarfed it down. A+, will definitely come to Craig's for other occasion cakes and can't wait for our anniversary cake! -
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User2969894 Sent on 02/08/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
When I first called to book an appointment they were all booked up for the days I wanted. I set a date to go and taste test without my fiancé. They called me when a spot opened for a day I originally wanted to go. I was so grateful. Everything we tasted was amazing and made it very hard to decide what we wanted. Their signature frosting with the shaved white chocolate was amazing. We ended up doing 5 different flavors of cake. We had so many compliments at our wedding on all the flavors of cake. A majority of our guests got seconds and even thirds. Craig's also gives you a cake on your first anniversary so you don't have to worry about freezing the top of the cake. Rhonda was great to work with and very helpful when it came to deciding things.When I first called to book an appointment they were all booked up for the days I wanted. I set a date to go and taste test without my fiancé. They called me when a spot opened for a day I originally wanted to go. I was so grateful. Everything we tasted was amazing and made it very hard to decide what we wanted. Their signature frosting with the shaved white chocolate was amazing. We ended up doing 5 different flavors of cake. We had so many compliments at our wedding on all the flavors of cake. A majority of our guests got seconds and even thirds. Craig's also gives you a cake on your first anniversary so you don't have to worry about freezing the top of the cake. Rhonda was great to work with and very helpful when it came to deciding things. -
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Ashley Sent on 02/04/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Craig's Cake Shop has amazing staff that greet you right when you walk in! My husband and I worked with Rhonda and she was awesome! She walked us through the whole process of wedding cakes and was very informative! She provided information that I wouldn't have even thought to ask. Not to mention when we were designing our wedding cake, they provided honest feedback. Rhonda let me know what would or wouldn't work for my venue. She genuinely cares about the satisfaction of the people she works with. Not only did my cake look gorgeous, but it tasted DIVINE. I had so many compliments from guests about how great the cake was! If you are looking for beautiful, unique, and delicious, call Craig's Cake Shop.Craig's Cake Shop has amazing staff that greet you right when you walk in! My husband and I worked with Rhonda and she was awesome! She walked us through the whole process of wedding cakes and was very informative! She provided information that I wouldn't have even thought to ask. Not to mention when we were designing our wedding cake, they provided honest feedback. Rhonda let me know what would or wouldn't work for my venue. She genuinely cares about the satisfaction of the people she works with. Not only did my cake look gorgeous, but it tasted DIVINE. I had so many compliments from guests about how great the cake was! If you are looking for beautiful, unique, and delicious, call Craig's Cake Shop. -
Quality of service
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