Cove Pocono Resorts Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
47 Reviews
95% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
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User photos
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Donna J. Sent on 02/23/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding 2/22/22
Sandy has been with me from start to finish with my wedding planning. She was always available, professional, and full of Ideas. It was a pleasure to work with Sandy & her team Pam & Jenn. It is very evident they all enjoy what they do👏🏽👏🏽Sandy has been with me from start to finish with my wedding planning. She was always available, professional, and full of Ideas. It was a pleasure to work with Sandy & her team Pam & Jenn. It is very evident they all enjoy what they do👏🏽👏🏽-
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+3 photos
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Shauna H. Sent on 02/14/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Experience
Great experience, amazing serviceGreat experience, amazing service -
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Gabrielle T. Sent on 01/14/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely amazing start to finish!!
Pam helped us coordinate all of our wedding plans and was so sweet and informative. She answered all of my questions quickly and made our day absolutely perfect. The officiant and photographer and the other individuals on staff were so accommodating and really seemed to care about us. We were given amazing keepsakes from our intimate ceremony and every detail was more wonderful than I could have ever imagined. Pro tip- Do the sand ceremony!! Super worth the extra time and money :) Also... the cake was so incredibly good, I couldn't wait to eat more later. Thank you Pocono Palace for our dream wedding. I can't wait to visit again in a few months :)Pam helped us coordinate all of our wedding plans and was so sweet and informative. She answered all of my questions quickly and made our day absolutely perfect. The officiant and photographer and the other individuals on staff were so accommodating and really seemed to care about us. We were given amazing keepsakes from our intimate ceremony and every detail was more wonderful than I could have ever imagined. Pro tip- Do the sand ceremony!! Super worth the extra time and money :) Also... the cake was so incredibly good, I couldn't wait to eat more later. Thank you Pocono Palace for our dream wedding. I can't wait to visit again in a few months :) -
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Jessica J. Sent on 02/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect place for our Elopement!
The Pocono Palace was the perfect place for our Elopement! From the very first email I sent to inquire about the all inclusive wedding package, Pam was quick to respond. She answered all questions very quickly and took care of absolutely everything for us. We literally didn't have to do anything except be there for each other. The all inclusive wedding package provided a wedding cake, Photographer, Officiant and private space for our ceremony. The best part was we were immediately on our Honeymoon! The all inclusive package was for a five day, four night stay which also included free breakfast and dinner every day. All of the meals were amazing and the staff was incredible! We really enjoyed the Fantasy Apple suite with our own personal swimming pool, fireplace, hot tub and sauna. There was also free nightly entertainment available. We are so happy that we choose the Pocono Palace for our Elopement and highly recommended it!The Pocono Palace was the perfect place for our Elopement! From the very first email I sent to inquire about the all inclusive wedding package, Pam was quick to respond. She answered all questions very quickly and took care of absolutely everything for us. We literally didn't have to do anything except be there for each other. The all inclusive wedding package provided a wedding cake, Photographer, Officiant and private space for our ceremony. The best part was we were immediately on our Honeymoon! The all inclusive package was for a five day, four night stay which also included free breakfast and dinner every day. All of the meals were amazing and the staff was incredible! We really enjoyed the Fantasy Apple suite with our own personal swimming pool, fireplace, hot tub and sauna. There was also free nightly entertainment available. We are so happy that we choose the Pocono Palace for our Elopement and highly recommended it! -
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Alonia F. Sent on 10/12/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Wedding & Honeymoon!
We had to reschedule our original wedding date due to Covid-19. We reached out for assistance with Pocono Palace and had the luxury of communicating with Sandy. Sandy was our wedding coordinator and she was absolutely fantastic! She made all of the arrangements and answered all of our questions. She was very easy to work with and made us feel comfortable and at ease for our special day. I would highly recommend this resort for a wedding experience.We had to reschedule our original wedding date due to Covid-19. We reached out for assistance with Pocono Palace and had the luxury of communicating with Sandy. Sandy was our wedding coordinator and she was absolutely fantastic! She made all of the arrangements and answered all of our questions. She was very easy to work with and made us feel comfortable and at ease for our special day. I would highly recommend this resort for a wedding experience. -
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Jasmine N. Sent on 03/14/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dream wedding
Very accommodating on such short notice, but my husband and I got our dream wedding … thank you so much pocono palace 🥰Very accommodating on such short notice, but my husband and I got our dream wedding … thank you so much pocono palace 🥰-
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+4 photos
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Danielle R. Sent on 08/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Davis Wedding
Sandy, and her team was amazing. They made sure all of our needs was meant. The food and setup was awesome. I will be going back for my Anniversary 😍 Thanks Again For EverythingSandy, and her team was amazing. They made sure all of our needs was meant. The food and setup was awesome. I will be going back for my Anniversary 😍 Thanks Again For Everything -
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Featured
Destiny S. Sent on 05/16/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great place to make wonderful memories
My event coordinator(Sandy) was amazing from the beginning!!! From showing me the venue, to my changes of the menu and to the day of my wedding. She was always reachable by email and always got back to me in a timely manner. She gave me suggestions who how the wedding should flow and I just felt like I was in good hands with her. The food was amazing and the staff was very polite and helpful. If your looking for a venue in the Pocono area I would definitely recommend reaching out to them to see their Pocono Palace resort in East Stroudsburg. It's right in front of a lake and the natural background made for beautiful pictures!!My event coordinator(Sandy) was amazing from the beginning!!! From showing me the venue, to my changes of the menu and to the day of my wedding. She was always reachable by email and always got back to me in a timely manner. She gave me suggestions who how the wedding should flow and I just felt like I was in good hands with her. The food was amazing and the staff was very polite and helpful. If your looking for a venue in the Pocono area I would definitely recommend reaching out to them to see their Pocono Palace resort in East Stroudsburg. It's right in front of a lake and the natural background made for beautiful pictures!! -
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Crystal U. Sent on 10/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Wonderful!!!!
Cove Haven was a beautiful magical place for my husband and I. We had a Simple & Elegant Wedding Package and it was AMAZING!!! Sandy arranged my wedding and she was very very pleasant. Mary was the planner present at my wedding and I LOVE HER!! She was the most patient, attentive, funny, relaxing and sweet person. Thank you Sandy and Mary for exceeding my expectations and leaving me with wonderful memories. The woman who married us and the photographer were super awesome as well!!!! Job well done and we will definitely be back.Cove Haven was a beautiful magical place for my husband and I. We had a Simple & Elegant Wedding Package and it was AMAZING!!! Sandy arranged my wedding and she was very very pleasant. Mary was the planner present at my wedding and I LOVE HER!! She was the most patient, attentive, funny, relaxing and sweet person. Thank you Sandy and Mary for exceeding my expectations and leaving me with wonderful memories. The woman who married us and the photographer were super awesome as well!!!! Job well done and we will definitely be back. -
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Mary A. Sent on 02/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sandy is the best
Everything went great sandy was great she picked me up personally and made sure everything went smooth!Everything went great sandy was great she picked me up personally and made sure everything went smooth! -
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Maura K. Sent on 01/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Covid wedding
We eloped die to covid and had to postpone our large wedding. This was the most perfect idea and cove haven was the perfect place. Mary was amazing from start to finish in making our special day magical. The room, food and activities were ideal and we couldn’t have asked for a better time and experience. Will be back for sureWe eloped die to covid and had to postpone our large wedding. This was the most perfect idea and cove haven was the perfect place. Mary was amazing from start to finish in making our special day magical. The room, food and activities were ideal and we couldn’t have asked for a better time and experience. Will be back for sure -
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J & S. Sent on 09/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent extremely happy with the way everything turned out!
I had a great experience and would highly recommend using their services you will not be disappointed! Sandy made sure my needs were met. Very attentive & helpful!I had a great experience and would highly recommend using their services you will not be disappointed! Sandy made sure my needs were met. Very attentive & helpful! -
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Dana D. Sent on 08/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely perfect!!!!
Our wedding was nothing short of perfect and amazing!!! THEY were very prompt, did everything we invisoned and made our day feel special. Our called was amazing, the good was amazing, our room was even more amazing! I really have nothing negative to say at all. I wish our time that hadn't ended. And we are going back very very very soon.Our wedding was nothing short of perfect and amazing!!! THEY were very prompt, did everything we invisoned and made our day feel special. Our called was amazing, the good was amazing, our room was even more amazing! I really have nothing negative to say at all. I wish our time that hadn't ended. And we are going back very very very soon.-
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+3 photos
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Michelle R. Sent on 08/18/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a great time and the people were friendly.
Sandy Olsommer Was great! She helped with my wedding and tried to make me as comfortable as possible. I would definitely recommend this place 🥰Sandy Olsommer Was great! She helped with my wedding and tried to make me as comfortable as possible. I would definitely recommend this place 🥰 -
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Devin R. Sent on 08/16/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Roundtree Wedding !
I felt they were very attentive to our needs , very professional ! And made our special day of Marriage one to remember ! Special thanks to Sandy for all of your help !I felt they were very attentive to our needs , very professional ! And made our special day of Marriage one to remember ! Special thanks to Sandy for all of your help !-
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+3 photos
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Aleathea Sent on 01/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cove haven
She was very attentive very nice and was with me every step of the way thank you so much pictures came out beautifulShe was very attentive very nice and was with me every step of the way thank you so much pictures came out beautiful -
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Da’rawn B. Sent on 02/15/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful & Amazing
Ms. Sandy Did AMAZING THANK YOU!!!! Also, The Servers & Front Desk Agents Were So Nice And Sweet. My Husband & I Got Married 2-14-21 & Ms. Sandy Helped Me EVERY STEP OF THE WAY THANK YOU SOOO MUCH.Ms. Sandy Did AMAZING THANK YOU!!!! Also, The Servers & Front Desk Agents Were So Nice And Sweet. My Husband & I Got Married 2-14-21 & Ms. Sandy Helped Me EVERY STEP OF THE WAY THANK YOU SOOO MUCH.-
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+3 photos
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Alex B. Sent on 03/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a beautiful place
I just went there for a bridal show and it was amazing. It is so lovely and breathtaking. I live very close to it and never went inside. I've been missing out.I just went there for a bridal show and it was amazing. It is so lovely and breathtaking. I live very close to it and never went inside. I've been missing out. -
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Megan O. Sent on 10/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent wedding experience!
We eloped here and it was wonderful! The room was fantastic, we got the garden of eden suite, the four night wedding package, and let me tell you is it a treat. Swimming pool, hot tub, sauna, and a bathroom with a private toilet, two sinks, and a shower. Very nice. Oh also the fireplace was sweet. The food was rich and delicious. The workers, servers, and bartenders were all friendly and polite. The pools are heated. The activities were super fun. Our favorite part was that the deer would hang out outside our suite and we could feed them! One deer let us pet it! Fantastic place overall, would recommend.We eloped here and it was wonderful! The room was fantastic, we got the garden of eden suite, the four night wedding package, and let me tell you is it a treat. Swimming pool, hot tub, sauna, and a bathroom with a private toilet, two sinks, and a shower. Very nice. Oh also the fireplace was sweet. The food was rich and delicious. The workers, servers, and bartenders were all friendly and polite. The pools are heated. The activities were super fun. Our favorite part was that the deer would hang out outside our suite and we could feed them! One deer let us pet it! Fantastic place overall, would recommend. -
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Megan Sent on 07/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic service
The Wedding Planner took care of everything. From planning to the end of the reception everything went flawlessly. There's always someone to reach if you have any questions during any time and they always get back to you. They really do their best to make sure your day is special.The Wedding Planner took care of everything. From planning to the end of the reception everything went flawlessly. There's always someone to reach if you have any questions during any time and they always get back to you. They really do their best to make sure your day is special.-
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+4 photos
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Kristy K. Sent on 06/20/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Out wedding at Pocono Palace was everything and more that we dreamed of!!!Definitely exceeded our expectations!!!
The wedding staff at Pocono Palace were absolutely wonderful in every aspect regarding our wedding!!!!Would highly recommend!The wedding staff at Pocono Palace were absolutely wonderful in every aspect regarding our wedding!!!!Would highly recommend! -
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Lizbeth Sent on 06/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing team
Our elopement process was smooth and effortless. I couldn't have asked for a better place. After encountering some difficulties (personal issues) a few days before our ceremony, Maura and Sandy worked with me and still made our special day go off without a hitch. Lauren who helped me through the booking/planning process was also wonderful to work with. I cannot thank these ladies enough. We will definitely be returning to the resort.Our elopement process was smooth and effortless. I couldn't have asked for a better place. After encountering some difficulties (personal issues) a few days before our ceremony, Maura and Sandy worked with me and still made our special day go off without a hitch. Lauren who helped me through the booking/planning process was also wonderful to work with. I cannot thank these ladies enough. We will definitely be returning to the resort. -
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Rose C. Sent on 05/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Wedding Reception!
We had our wedding reception at Pocono Palace, Sandy our sales person did a great job organizing our event. She and the Chef made sure that the special dietary needs of some family members were met. All the special details were attended to. I especially want to thank our servers Kaitlain and Erika, they were very friendly and attentive to all of our needs and wants. We enjoyed the beautiful atmosphere and delicious food. My husband I will return to the Pocono Palace for date nights.We had our wedding reception at Pocono Palace, Sandy our sales person did a great job organizing our event. She and the Chef made sure that the special dietary needs of some family members were met. All the special details were attended to. I especially want to thank our servers Kaitlain and Erika, they were very friendly and attentive to all of our needs and wants. We enjoyed the beautiful atmosphere and delicious food. My husband I will return to the Pocono Palace for date nights. -
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Sylvia B. Sent on 05/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Vow renewal
My husband and I was looking for a vacation spot for our ten year wedding anniversary and we looked up Cove Have resorts. I was reading the reviews and was a little apprehensive. After seeing they had a vow renewal package with our stay we decided to book. We were in contact with Lauren Brooks. When we first contacted her from beginning to end she was so detailed oriented that I had no questions after booking. When we arrived everyone was so exceptionally professional and sweet. We got to our room and i was a little disappointed but not by much. Just a little more update to rhw carpet an ceiling. However i got over that quickly. We had dinner by the window overlooking the lake and attended all the activities on property which was fun and enjoyable. The day of my vow renewal we got up had breakfast and went back to our room to get ready for our guests to arrive. Every detail Lauren went over with us was exactly as planned. The officient was exceptional and you would have thought he knew us and our relationship. The photographer was awesome and our puctures are beautiful. By the way we had the Champagne tower suite and Champaghne vow renewal overlooking the lake. We booked the Paradise Stream Resort. The food was good and filling couldnt eat desert. All in all this review ia going ro take forever for me to write with all the awesome times we had there. If you want to fall back in love and enjoy each others company and have such an amazing detailed oriented fun relaxing time this is the place to be. I so look forward to returning this sun but I want ro stay in the Roman Tower Suite.My husband and I was looking for a vacation spot for our ten year wedding anniversary and we looked up Cove Have resorts. I was reading the reviews and was a little apprehensive. After seeing they had a vow renewal package with our stay we decided to book. We were in contact with Lauren Brooks. When we first contacted her from beginning to end she was so detailed oriented that I had no questions after booking. When we arrived everyone was so exceptionally professional and sweet. We got to our room and i was a little disappointed but not by much. Just a little more update to rhw carpet an ceiling. However i got over that quickly. We had dinner by the window overlooking the lake and attended all the activities on property which was fun and enjoyable. The day of my vow renewal we got up had breakfast and went back to our room to get ready for our guests to arrive. Every detail Lauren went over with us was exactly as planned. The officient was exceptional and you would have thought he knew us and our relationship. The photographer was awesome and our puctures are beautiful. By the way we had the Champagne tower suite and Champaghne vow renewal overlooking the lake. We booked the Paradise Stream Resort. The food was good and filling couldnt eat desert. All in all this review ia going ro take forever for me to write with all the awesome times we had there. If you want to fall back in love and enjoy each others company and have such an amazing detailed oriented fun relaxing time this is the place to be. I so look forward to returning this sun but I want ro stay in the Roman Tower Suite.-
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+3 photos
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Jamina Sent on 08/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone was all hands on deck for my wedding. I am super happy that everything came out beautiful. To the manager and the wedding Corrdinator thank you so much for all your help.Everyone was all hands on deck for my wedding. I am super happy that everything came out beautiful. To the manager and the wedding Corrdinator thank you so much for all your help. -
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