Condado Vanderbilt Hotel Reviews
Reviews
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![Marissa]()
Marissa Sent on 11/18/2021Beautiful Venue!
The Vanderbilt from the beginning was our #1 choice in where we wanted to get married when we decided on San Juan as our destination wedding location. I chose them in part because of the natural beauty of all the event spaces they have, there is nothing much more you need to do for decorations, the room(s) speak for themselves. We started off with a different catering manager and halfway through started working with Monica. She was a pleasure to work with and made our experience wonderful. I added on some last minute items and she had no issues with accommodating me with them. On wedding day her staff was excellent and my guests complimented the staff on their...Condado Vanderbilt Hotel's reply:
Dear Marissa,
Thank you so much for your kind words. It was a beautiful wedding! I'm so glad I had the opportunity of working with you and David. You have a wonderful family and I was glad the Condado Vanderbilt team was able to meet your expectations.
Can't wait to see you back in Puerto Rico!
Best wishes,
Mónica -
![Tricia]()
Tricia Sent on 03/06/2025Incredible Experience
We got married here in January 2025! Condado Vanderbilt had the best staff, from the staff that welcomes you in, front desk, waiters/waitresses, and our butler. They were all so warm and welcoming. We felt truly special during our stay. I have never met such a personable staff that really care about their guests, they go above and beyond. We had the best and most special experience here. This will be the hotel we book with during every special event. The venue spaces are absolutely beautiful with top tier service. Every single thing we ate and drank were 10/10. They also made our guests feel special & welcomed. The oceanfront ceremony was stunning! I trust the staff here that... -
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![Jaytavia]()
Jaytavia Sent on 08/02/2024Beautiful venue and service!!
Zulma helped to make our wedding day perfect!!! She assisted greatly on the wedding day!! The staff were very professional. Everyone was taken aback by how organized the event was and how attentive staff was. Highly recommend!! -
![Liliana]()
Liliana Sent on 03/08/2024Couldn't imagine our wedding anywhere else!
Everything about the Vanderbilt is better than expected. The service, the quality, and the views are out of this world. Zulma was super responsive and worked seamlessly with our wedding planner (and answered ALL of our questions). We can't wait to go back and celebrate every anniversary there!Condado Vanderbilt Hotel's reply:
Thank you so much for your kind words. It was a beautiful wedding! I'm so glad I had the opportunity of working with you Natz. You have a wonderful family and I was glad the Condado Vanderbilt team was able to meet your expectations.
Can't wait to see you back in Puerto Rico!
Best wishes!
Zulma Rivera -
![Victoria]()
Victoria Sent on 07/26/2023exquisite place
Zulma was my manager coordinate for the venue. She was very helpful, the food was delicious and perfect. The staff was fanatic. The view and set up was very lovely , charming, and the service of hotel was great. I don't have anything bad to say at all. This was the perfect venue and this definitely exceed my expectation. -
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Gabrielle Sent on 05/22/2023
Amazing catering team!
Our guest have not stopped raving on the food + the amazing service from CV catering team! I worked with Monica through the planning process, she was always very professional and flexible when we had any questions or changes to and offered great suggestions to help lower our overall costs! The noche de San Juan buffet was everything and more! We are so happy with everything at this venue! Highly recommend
We had a total of 72 guests and had ceremony at west veranda terrace and salon dorado for reception! Perfect size spaces, if you are going to have over 75 I’d suggest looking at the larger spaces offered at CV! -
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![Mike]()
Mike Sent on 05/19/2023Amazing Hotel!
Zulma and the entire team at the Condado Vanderbilt were amazing!Condado Vanderbilt Hotel's reply:
Thank you so much for your feedback. What a truly
special day! Thank you for the opportunity of working with you! I was
glad the Condado Vanderbilt team was able to exceed your expectations.
We enjoyed serving you and your guests. Can't wait to see you back in
Puerto Rico!
Best wishes, Zulma -
Tatum Sent on 04/20/2023
Amazing Views, Food and Service
Thank you to Zulma and her team! We got married on April 8th and had the most beautiful wedding ever! I am in the hospitality industry and I was blown away by the service, attention to detail and food! The wedding food was as good as the tasting! Special shout out to the service team and banquet manager, everyone was a true professionalism and the synchronized service was beautiful!!!!! Thank you Zulma and the Condado for being part of our special day!Condado Vanderbilt Hotel's reply:
Thank you so much for your feedback. What a truly
special day! Thank you for the opportunity of working with you ! I was
glad the Condado Vanderbilt team was able to exceed your expectations.
We enjoyed serving you and your guests. Can't wait to see you back in
Puerto Rico!
Best wishes,
Zulma -
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Sharon Sent on 04/08/2023
Our dream wedding!
The Vanderbilt was an amazing venue for our wedding! The view was just the beginning of what turned out to be the most beautiful backdrop for most of our photos and the resort exceeded all our expectations. Everything from the staff, to our honeymoon suite, the food, drinks were top quality! Zulma Rivera our wedding coordinator at the hotel was warm and caring , she truly helped make our wedding day perfect. In fact all the staff members were very kind and helpful and made us feel at home.
A little tip if you book here they do not have a bridal suite to get ready in so make sure you book another room or ask for the...Condado Vanderbilt Hotel's reply:
Thank you so much for your feedback. What a truly special day! Thank you for the opportunity of working with you and Alexander. I was glad the Condado Vanderbilt team was able to exceed your expectations. We enjoyed serving you and your guests.
Can't wait to see you back in Puerto Rico!
Best wishes,
Zulma -
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![amyrosner]()
Amy R. Sent on 02/27/2022Gorgeous venue
Couldn't have asked for a more beautiful venue. It is a very special and unique place. The rooms were great (though smaller than we expected from the photos online) with incredible views. The service and food were outstanding. The catering department was great to work with. -
![Alexandra]()
Alexandra Sent on 12/22/2021Amazing Service! Beautiful Venue
We hosted our destination wedding at the Condado Vanderbilt and it was perfect. Our guests loved staying in the hotel and everything on the day of the wedding was awesome. The food at the wedding was some of the best wedding food we've had, and the service was impeccable. I would highly recommend working with the team at the Vanderbilt - especially David - for your wedding! -
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![Natalie Ann]()
Natalie Sent on 09/02/2020Outstanding service in an Outstanding Venue
Paola exceeded our expectations in every sense of the way. They worked with us to customize our menu to suit our wedding and our cultures which was very important to us. Due to weather circumstances we needed to move the ceremony inside hours before the wedding and they were very accommodating. We were very demanding and had a lot of crazy ideas and The Vanderbilt team helped making them happen. -
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![Frank]()
Frank Sent on 01/01/2020Gorgeous room and excellent day of service!
When we came to visit venues for our wedding, we immediately fell in love with Patio del Fauno, with its very classy look and gorgeous chandeliers!
It was a dream to see it decorated the day of, just like we had imagined!
Further more the food service was impressive - servers plated each table at the same time ensuring everyone got their dinner served.
Furthermore, as bride and groom, we had our own personal server, Jorge, who was with us from the moment we arrived from the church at the venue until the last song! He ensured we ate every single thing at our wedding (who says brides don’t eat? Jaja), and he has a new...Condado Vanderbilt Hotel's reply:
Dear Monica and Frank
Thank you so much for the opportunity of hosting such a special event. We had as much fun as you all!
Please come and visit anytime.
Cheers,
Iris -
![Erica]()
Erica Sent on 12/05/2019Perfection!
Everything about our wedding at the Vanderbilt was absolutely spectacular! From our first phone call with Iris, our planner, to the final amazing moments of our reception, we couldn’t have asked for anything more from the team of wedding professionals at the Vanderbilt. We literally felt like royalty, and our guests are still talking about how incredible our wedding was! The entire team at the Vanderbilt worked tirelessly to ensure our day was perfect! I knew from the moment we walked into the lobby that we were in a special place, and I was certainly correct. Between the consistent and thoughtful communication, the breathtaking physical beauty of the hotel, and the caring, service oriented team at the Vanderbilt, deciding...Condado Vanderbilt Hotel's reply:
Dear Erica and Hector
Thank you so much for your kind words. We had an amazing experience with you and your guests!
You are such a special couple, and we wish you many years of Love.
Please consider the Condado Vanderbilt Hotel your new home in Puerto Rico. Visit again soon!!
Cheers,
Iris -
![Dalynah]()
Dalynah Sent on 09/15/2019Dream Wedding
Tatiana Espinosa and the staff at the Condado Vanderbilt really went the extra mile to make sure our wedding weekend experience was exactly how we wanted, expected and dreamed! We did our rehearsal dinner, wedding (including ceremony) and Sunday brunch all at the Condado Vanderbilt, and the service was incredible!! They treated me and my husband with so much care and attention on our wedding day and through the whole weekend. It really was my dream wedding!! Our guests were so happy with the service the entire weekend! It was PERFECT!! -
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![Attiya]()
Attiya Sent on 08/23/2019Hands down the best resort in san juan
Iris and Julio along with the entire team at the Condado Vanderbilt hotel were truly amazing! From our very first experience just touring the property and seeing all the venue spaces we knew that Iris would go above and beyond to gain our trust and loyalty. Our first tasting was absolutely amazing. Having a fusion wedding and mixing two cultures is very difficult. But Iris and the catering team did an amazing job replicating traditional Pakistani dishes and made us every item requested on our list. They did their research and perfected all recipes. Our first food tasting was the deciding factor along with the amazing customer service that we received. This hotel was amazing from start to finish....Condado Vanderbilt Hotel's reply:
Dear Attiya and Jerome
Thank you so much for this unique opportunity to be exposed to such a cultural and special event. We will be talking about all of your Ceremonies for long time. There are co-workers asking when is the next one!
It was such an honor and a pleasure to host your wedding here, and you both will be definitely missed!
Please consider the Condado Vanderbilt your new home in Puerto Rico, and return anytime! We will be here waiting for you with open arms.
Cheers,
Iris -
![Jason]()
Jason Sent on 08/18/2019Beautiful venue and excellent, attentive staff
We chose the Vanderbilt for our destination wedding and couldn't be happier with how everything went. We put our trust in Tatiana to help coordinate everything and she did not disappoint. The venue and partner vendors all exceeded expectations. We also stayed at the hotel for a week and every member of the staff knew us by name, greeted us in the halls, checked in with us multiple times per day to see if we needed anything and were always available for special requests. The hotel amenities like the spa and pools were fantastic and the food at all the restaurants was delicious. A big thank you to everyone at the Vanderbilt for making our dream wedding come true! -
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![Chris]()
Christopher Sent on 07/14/2019Incredible Experience!
Without question, the Condado Vanderbilt made our wedding day -- one of the most memorable days in the lives of many -- that much more memorable. Tatiana Espinosa, our wedding planner, worked directly with me through the planning process, and she was without question the consummate professional. Planning a destination wedding from 1600 miles away (my wife and I live in New York City) can make for a pretty stressful situation. With Tatiana, there was not a modicum of stress (other than self-induced, of course! :)). Tatiana not only responded to my *dozens* of emails often within minutes, she went the extra mile in so many ways to ensure that everything was perfect. By way of example, we decided... -
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![Kimberly]()
Kimberly Sent on 04/10/2019The Wedding of My Dreams
We selected the Condado Vanderbilt for our destination wedding as we wanted a luxury venue with beautiful ocean views in a serene environment. The Vanderbilt was everything we dreamed of and infinitely more. The attention to detail and service is impeccable. My husband and I had our own waiter assigned to us for the evening, and he spent 6 hours literally anticipating our every need - suggesting custom photo spots to our photographer for our wedding pictures, following us during the photo shoot with water, refilling our glasses and anything else we needed during the meal. Our guests were deeply impressed with the professionalism of the staff and everyone raved about the food - exquisitely presented and heavenly tasting....Condado Vanderbilt Hotel's reply:
Dear Kimberly,
Thank you so much for your kind words. Thanks for trusting in us and for giving us the opportunity of hosting such an special moment in your life. It was an honor, a pleasure working with you for the past months and making this dream come true. We are always at your service and we trust we'll see both of you soon. Many blessings and many years of love.
Warm Regards,
Tatiana
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![Ilianna]()
Ilianna Sent on 10/21/2018Dream Wedding
Iris Ortiz was our event wedding planner at the Condado Vanderbilt, and she deserves every star out there for her professionalism and dedication to her clients.
As a mom of two toddlers and business owner, I am in survival mode on most days, but Iris was on the ball with everything wedding. She kept us and our wedding right on track. I look up to her for the quality of service that she brings.
Thank you Iris for being such an amazing help, and providing us with an event we will treasure forever. -
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