Conch Concierge Weddings Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
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Lauren Sent on 03/10/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
2.28.26 Wedding
My husband and I had the absolute pleasure of working with Michael as our officiant and his wife, Rasa, as our day-of coordinator for our wedding on February 28, 2026, and we truly could not have asked for a better team.
A few weeks before the wedding, I spoke with Michael over the phone while he walked me through the ceremony script he had written for us. Based on just a few questions we had answered about each other and our relationship, he created something so beautiful, heartfelt, and accurate to us as a couple that I was actually tearing up on the phone while he read it. It felt incredibly personal and meaningful, and it set the tone for such a special ceremony. On the day of the wedding, he delivered it perfectly, and many of our guests commented on how touching the ceremony was.
Rasa was our day-of coordinator and did an amazing job making sure everything ran smoothly. She was very attentive to all of the details that were important to us and worked behind the scenes to keep everything organized and on schedule. Having someone so calm, professional, and detail-oriented handling everything allowed us to fully relax and enjoy our day.
Together, Michael and Rasa make such a wonderful team. Their warmth, organization, and genuine care for their couples truly show in the work they do. We are so grateful they were part of our wedding day and would highly recommend them to any couple looking for an officiant and coordinator who will make your day feel personal, seamless, and special. -
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Alison Sent on 01/19/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful ceremony!
We had an amazing experience with our wedding officiant. The ceremony was personal, meaningful, and beautifully delivered. They made us feel completely at ease and truly captured our story. So many guests commented on how special the ceremony was. We couldn’t recommend them more highly! -
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Chris Sent on 01/06/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made A Perfect Day Run Smoothly
The team at Conch Concierge listened to our needs and crafted a beautiful ceremony within our budget. They were responsive throughout the process, and we would recommend them to anyone looking for help with a wedding or vow renewal ceremony in Key West. -
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Diana Sent on 06/30/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
Michael and Rasa made our entire wedding experience truly unforgettable. Michael’s ceremony was not only beautifully written, but it also perfectly captured the heart of our relationship. Rasa was a joy to work with—her talent behind the lens is nothing short of artistry. Together, they created an intimate and meaningful celebration that reflected exactly who we are. We wouldn’t change a single thing. -
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Bonnie Sent on 06/05/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vow Renewal
Conch concierge were great helping plan our 10year/ Vow renewal ceremony. Communication was great, easy to talk to, answered all my questions. The ceremony site at Smathers beach was perfect and beautiful.
If you are planning on getting married, vow renewal , look up Conch concierge.
You will not be disappointed. -
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Jude Sent on 05/12/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend, fantastic service, made our day so special
Michael and Rasa were lovely. Very personalised service and made our wedding service so romantic. Live stream was great for our guests at home, even though it was windy they could hear every word. We did not have to worry about anything as Conch Concierge had it covered! Would highly recommend to anyone. The Conch shell blessing was a particularly lovely touch. -
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Chaeli Sent on 04/21/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personalized and Professional
Michael did a great job officiating our wedding. He spoke based on the stories and experience we gave him and honestly, it felt like he had known us for quite awhile.
The ceremony was better than I imagined! We even decided to throw in the sand ceremony last minute but Michael made it happen! -
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Patrick Sent on 03/18/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Much better than expected!
Words can’t fully capture how incredible Michael was during our ceremony. Using the responses from his questionnaire, he crafted the most perfect and heartfelt story. His ability to transform your journey into a beautifully written and eloquently delivered poem is truly exceptional. We couldn’t be more thrilled. -
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Edith Sent on 02/21/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Buffett wedding.
We had the idea to elope to Key West but how do we pull it off.
We found the perfect way. Michael and Risa were amazing.
We arrived on a cruise ship with license in hand.
Our friends with us had no idea what was going to happen. The surprise went off perfectly.
The ceremony was as if Michael had known us forever.
We highly recommend using them. It will be our perfect day. -
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Patricia Sent on 01/29/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Smith Wedding
I was married January 9, 2025, at sunset.
Michael the Officiant and Rasa the photographer was very professional, courteous, tended to our needs when we needed questions answered. Sunset was fabulous, we would recommend this company for a wedding event in Key West. Rasa took all our photographs of the wedding, and they came out beautiful. They were such very nice people, and catered to us, very helpful. We had 22 guests attend our sunset wedding. -
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Matt Sent on 11/13/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Perfect
These two work together in a tandem that makes EVERYTHING stress free and heart felt. They were simply amazing.
Every step of the way Mike was involved, insightful and genuine. Took a lot of bricks off our backs in the whole process
Then when we met in person, just a great dude with a pure heart and he wants nothing more than to see your day be exactly what you want it to vw, down to the smallest detail
Rasa is a stout professional, dedicated to her craft and forever seeking the perfect picture
The sermon Mike gave had my entire family smiling with tears running down their cheeks
I could ever think of anyone else doing half a good a job! -
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Roxanne Sent on 05/26/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vow renewal
We booked a vow renewal for our 10 year anniversary. It was perfect. Mike and Rasa went above and beyond. They were attentive and professional the entire time. Mike even called to give us recommendations on where to go have dinner after the ceremony. Mike also wrote a beautiful ceremony to the point he almost had my husband tearing, which is hard to do! Rasa was so focused on getting perfect pictures since the moment they picked us up. She made sure the dress laid correctly and the lighting was on point. Mike even helped in a couple of shots. It was a beautiful night in all and highly recommend using them. -
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Kayla Sent on 12/13/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional
Michael was an absolute very professional officiant and pleasure to work with. He did a beautiful job of bringing my vision of our ceremony to life and added in a few of his own touches. The marriage license was sent out very quickly and received back recorded within a week. I highly recommend his and his team for your Key West wedding! -
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Stacy Sent on 07/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible
We had a great experience! Michael listened to our romance story and personalized our vows in a heartfelt way, I am very shy by nature, as is my daughter and we were made to feel at ease. Rosa took some incredible photos and we can’t wait to see them when she’s finished editing! -
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Annette Sent on 06/28/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Conch Concierge Beach Wedding
We would highly recommend Conch Concierge as Michael and Rasa provide multiple venue options and reasonable pricing. They truly care and take the time to get to know you as a couple when planning your special day. Rasa went above and beyond to make sure she captured the perfect wedding photos both candid and formal. Our beach wedding at Fort Zachary Taylor was absolutely amazing. Thank you Michael and Rasa for making our special day so memorable. -
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Mellissa Sent on 06/21/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience, perfect!
Couldn’t have asked for a better experience! Perfectly done! -
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Jennifer Sent on 06/13/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing, so friendly, accommodating and flexible
Wedding was planned in September 2022, hurricane Ian had different plans. Conch concierge was very understanding and helped us reschedule our amazing ceremony. Most beautiful ceremony!
Very symbolic of the surroundings and to us as a couple.
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Lisa Sent on 06/10/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vow renewal
We are so happy we chose Conch Concierge Weddings for our vow renewal. They made the whole experience very easy. The photos are wonderful. -
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Cheryl Sent on 04/05/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
absolutely amazing and fun experience
Michael and his team were very professional, fun and helpful. My bouquet was customized to my preferences and the photographer took some really great shots.
We decided to do a beach side wedding on Smathers Beach in Key West Florida. The arches were beautiful I let them know my favorite color was turquoise so they incorporated that into the arches. They also had rose petals and star fish lining the walkway.
I would highly recommend them to anyone interested in a meaningful ceremony, they made the experience wonderful.
Cheryl & Pat Giese Married 2015 -
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John Sent on 09/21/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, wonderful people who really love their work!
Ok... full disclosure, I bought a ring with no time spent thinking about how I would actually purpose. I mean the hard part was done, right? So I’d hoped. Like many other guys, I wanted to make the moment special and the gesture memorable, but without all of the added theatrics. The problem for me, everywhere I searched online and every article I read seemed to hover somewhere between way too cheesy or just way too lame and cliche.
So, after spending the last few months under quarantine, my fiancé and I decided to take a staycation and drive down from Orlando to Key West. A great idea, except for the fact that we’re a bit impulsive and planned just three days out... a real problem for a guy with a ring and no clue on how I was going to pull off being romantic, thoughtful and spontaneous! Especially when the later don’t always coincide.
Nevertheless, as we’re laying in bed thinking of things to do while in town, a quick google search pulled up some of Michael’s photos taken at Dry Tortugas National Park. My fiancé gasped... “Aw, how special? I wish we could take pictures like that” and fellas the light bulb completely went off! We finally agreed on a day trip to Fort Jefferson (Dry Tortugas). The day was set and the plan went into motion.
Knowing time was almost non-existent, I waited until she feel asleep and emailed Michael at some ridiculous time at like 1am. My e-mail literally said “Hi, I’d like to purpose during a day trip to Dry Tortugas. We’re going to be there in three days, sorry for the short notice. I saw your photos and LOVE them. Please help!”
The next morning Michael texted me, in full stealth mode... “Hi, call me asap to discuss your trip”. A short phone call later, I was sold! This guy knew EXACTLY what he was doing. In less than an hour, he helped me plan the most incredible proposal ever! Ok, I’m a little biased but everyone else seems to agree also.
In short, Michael and Rosa secretly followed us during our day trip to Fort Jefferson. They thought through ever little detail and even convinced the pilot of the small sea plane that we charted to let us sit in the front two seats so they could take pictures behind us. Once we landed, we walked around aimlessly for 15 minutes or so, until I saw Rosa and Michael and gave them the cue. I dropped down and one knee and the rest was simple... After the deed, they followed us for the remaining time we had on the island and gave us some of the most beautiful photos I’ve ever seen. I’m not sure which she was happier about, the pictures, or the proposal.
Michael and Rosa are amazing, wonderful people who really love their work and it shows. Michael, Rosa... update your resumes... and be sure to add in proposal planner and magician! With our deepest appreciation, Thank YOU! -
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Terry Sent on 02/27/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great special day
We had an awesome experience and would recommend this vendor to other couples. -
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Shannon Sent on 11/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect ceremony
Michael helped turn this into the best ceremony!!! He kept it short, but provided some very meaningful passages and comments. He rolled with our humor, and made it exactly what we wanted. Thank you so much Michael!!! -
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Erica Sent on 02/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laid Back and Sincere
Low key, laid back, and lighthearted.
Exactly what we wanted. Michael did a fantastic job. -
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Melissa Sent on 11/12/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Service. Our day was Perfect!
We were married on November 7th. On Smathers Beach. It was beautiful. It was worry free. We arrived on Key West Via Bubba's Pampered Peddlers. (bicycle ride). All we had to do was get ready at the hotel and Conch Concierge took care of everything. It was perfect! -
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Becky Sent on 07/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael and Rasa were fabulous!! They were flexible and accommodating so we could make our wedding personal. They gave us the wedding of our dreams! Rasa showed us a few of the pictures and they were beautiful! We can’t thank them enough!! -
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Kerrie Sent on 06/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Conch Concierge is absolutely the way to go! You will not be disappointed! I can’t say enough good things about them or give them enough stars. I highly recommend the sunrise ceremony- the sun rises on Smather’s Beach. Yes, it was very early (6:38)- but the beach was so private and peaceful at that time. Another perk to having it so early is you avoid the heat/humidity that comes later in the day. Also, I didn’t have to be nervous the whole day leading up to the ceremony. It was over super early and I still had the ENTIRE day to enjoy my wedding day. Rasa took the most AMAZING pictures I could have ever imagined- they both made our day so special and took so much time and attention to detail. And how could I not mention that the price is fabulous for what you get in return! I could not have imagined a more perfect experience. -
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Debra Sent on 05/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As mother of the bride, I highly recommend Michael and Rasa for your wedding event. They went beyond all expectations making sure that everything went according to my daughter's adventure themed destination wedding to Dry Tortugas in spite of weather delay and having to do 2 ceremonies! Michael made the process so unstressful in an otherwise stressful situation of weather interfering with original plans to fly out to Dry Tortugas on their planned wedding day. It resulted in a impromptu ceremony at our Bed & Breakfast under a covered lanai with beautiful natural garden setting. Rasa's creativity of re-arranging furniture and her professional artistic eye went to work with setting the stage for this to happen NOW (since the couple's marriage license was to expire the next day), all the while with German guests of honor looking on! Everything about the ceremony, the vows, the photography, and Rasa's beautiful bridal floral arrangements, it went so beautifully well! However, my daughter's dream of having the wedding at Dry Tortugas was still her heart's desire. With Michael's desire "to please", he said maybe we can make that happen! He immediately got right on it, making all the arrangements with the Seaplane Adventure checking to make sure they had an opening the next day with weather improving. He scheduled everything again; the limo driver to the airport; the provisions even taking their extra "day off" to do it all over again! The ceremony at Dry Tortugas was once again performed and this time every bit of as personal and memorable as the day before. Both Rasa and Michael truly went above and beyond to make sure that my daughter's special day was every bit and more than she could have imagined! I am so grateful to both of them for making my daughter's wedding such a success and making her dream come true. I know it would not have ever happened without them! It was worth every bit and then some!!
Debra
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Shauna Sent on 03/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael & Rasa far exceeded our expectations. We eloped from Michigan & are so thankful we chose Conch Concierge, our ceremony was perfect! Beautiful words, beautiful beach, beautiful & kind people thank you Michael & Rasa.
~Shauna & Nathan
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Sara Sent on 03/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Better than I imagined. Very meaningful ceremony for just my husband and I. -
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Olga Sent on 12/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had Michael officiate our wedding and found him last minute because our previous vendor cancelled a month before our wedding. It was meant to be! we loved Michael you can tell he loves what he does and he made our ceremony truly special! Thank you! -
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Carrie Sent on 12/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael made our ceremony very special for ourselves and guests. We have been to many other friends’ weddings that are not religious based and the ceremony always seemed very short or lacking heart/emotion. Michael had some very beautiful readings and our guests really enjoyed the sand blessing and conch blowing. It made the ceremony feel very special. If you are going to splurge only anything be sure to add photo time, the pictures Rasa created are amazing and everyone is commenting how well they turned out. We are very happy with our decision to work with this team and hope we can visit again for a vowel renewal in the future sometime. -
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Nina Sent on 11/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There are not enough wonderful things to be say about this company. They made my destination wedding beautiful and a dream come true. They were always accessible, friendly, and personable. The ceremony was wonderful, and the photographs were magical. They are amazing!!! You will not be disappointed! -
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Adriana Sent on 08/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael and Rasa did a fantastic job on our wedding day on 7/14/17. They are wonderful , flexible and great professionals. We were so happy with their service, had a memorable ceremony and the photos are absolutely fabulous!!! The bouquet I chose from their website was stunning. We were in awe when we saw it. If you want great service for your event, look no further. Michael and Rasa are the best in Key West ! -
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Hillary Sent on 08/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, accommodating, an absolute joy of work with... whatever you have in mind they will deliver in an experienced, yet sincere, manor. -
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Caroline Sent on 05/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael was our officiant, and he was absolutely amazing! Being from Miami, we didn't have a chance to drive down to meet him in Key West until the week of our wedding. We spoke a few times on the phone and communicated by email, and we were at complete ease with him and his ideas! Our guests loved him as well, and we all loved his personal touches to the ceremony with the conch blowing and signing ceremony! -
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Carol Sent on 02/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael was absolutely wonderful! Professional and serious when needed and lighthearted when appropriate. Very meaningful ceremony. -
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Jennifer Sent on 09/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael Vernon is the absolute best!!! We were so pleased with him--his demeanor, his personality-we felt like we had known him for years. He helped make our special day even more perfect. I would recommend him a million times over--he is a true professional and exceptional guy! -
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User2624928 Sent on 05/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
BOOK MICHAEL AND RASA FOR EVERYTHING YOU NEED!!!! :) This dynamic duo was absolutely amazinggggg!!! :) They were so helpful and even found time in their busy schedule to marry my fiancé, Stephen, and myself THE DAY AFTER WE CONTACTED THEM!!! :D I can't say enough things about their amazing service <3 -
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Yulia Sent on 05/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a beautiful job to bring happiness to the people! Michael and his wife Rasa are the ones who were meant to do this. From the first "hello" they surrounded us with the good energy and stress-free atmosphere. I could feel that they truly care about our special day and sincerely want to make it unique and unforgettable. Lovely ceremony and only positive emotions! -
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Charles Sent on 05/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Michael & Rasa are incredible people. They made our wedding completely awesome and stress free. They were excellent with all the ideas/organization and walked us through the entire process going above & beyond. We'd recommend them in the highest regard to anyone looking to get married! -
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User2569931 Sent on 04/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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My husband and I were recently married by Michael. I cannot express enough how wonderful him and his wife Rasa were. We happened to be running late and they were still so kind and helpful. As anyone who's been married knows the last few minutes are the most stressful. Rasa also helped me fix my as where my husband didn't know how to. Michael was also helped with husband with his tie. They were so friendly and professional from the beginning all the way to the end. They are so good as what they do and you can tell they really enjoy their job! They both did a wonderful job with photos to capture the moment just right. I feel as though I could never thank them enough! They would be my first recommendation to anyone! -
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Sheradee Sent on 03/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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I can not say enough good things about Michael and Rasa, When I booked my wedding through the travel agent, Michael called me within hours, he stayed in contact with me for several months leading up to my arrival to FL via cruise ship. The day of the wedding he was in constant contact with myself and fiance as we were arriving at port. We asked him to do something extra for us and my fiance did not want to see me in my dress before arriving at the beach. Michael made it happen by coming to port and picking up my fiance and then coming back to the ship after taking him to the beach and picked me up. Michael went above and beyond our expectations and everything went smooth and was wonderful. Rasa did and amazing job on our photos and captured all the moments for us. These two are just amazing at what they do and I would recommend anyone and everyone to them. Just great people. They made our day special and stress free. -
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Chase Sent on 02/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Conch Concierge Photography (Michael V. & Rasa) was easily the best professional photography company I could have chosen for my needs. Absolutely everything you want in professional photographers plus so much added value makes hiring Conch Concierge Photography truly priceless.
I hired Conch Concierge Photography of Key West for a surprise engagement proposal in January 2016. It was short notice and I was very unorganized with my ideas for the proposal when I first discovered Conch Photography. They were so patient and helpful in answering all of my questions and concerns about the big day. Speaking with Michael gave me complete confidence in their suggestions and their professional knowledge.
In regards to their quality and experience, I couldn't think of anyone else in Key West that I would rather hire for Professional Photography like engagements and weddings. Every photo is worthy of purchasing and they captured moments of my beautiful bride to be that will be cherished for decades by all of our friends and family. We all agree that Conch Concierge really went above and beyond anything that we could have imagined in regards to keeping these memories forever.
The Conch Concierge Photo Team is the team you happily hire and by the end of working with them, you consider them friends that you hope to find a reason to work with again. Michael and Rasa aren't just experienced photographers but incredibly nice, thoughtful and caring people that anyone would be lucky to have as their photographers for their own personal and special moment. Worth every hard earned penny and then some. Thank you Michael and Rasa. -
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Beverly Sent on 01/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael and Rasa were the best. We were to be married in Friday at sunset, it was raining, windy and I figured we still had to be married that day. Michael called and offered sunrise or sunset the next day. Anything we wanted. Even offered to meet us the evening before to be introduced and meet with a couple he had married 3 years previous. It was a wonderful time spent that night. Wedding day was perfect. Beautiful vows. His beautiful wife, such sweet personalities in both of them. Made our wedding day perfect! Thanks again and I would recommend then to any of my friends or family! -
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User2498741 Sent on 01/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael was selected by the company that coordinated our wedding. We didn't meet him until right before our ceremony but ironically we had seen him performing a ceremony at sunrise earlier that morning while we were walking on the beach! We loved the ceremony that he performed. It was simple, sincere, funny, sweet, and romantic. It was perfect for us. He was so professional and kept the entire audience engaged. He was great with the kids and with the adults. Tears were everywhere. We will remember his service forever and are truly grateful. -
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John Sent on 01/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael exceeded expectations. He was professional while being fun, and able to accommodate our every need. Thanks for your part in making our ceremony perfect! -
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Christina Sent on 09/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I'm Michael's biggest fan!!!! When we originally booked we were supposed to have my uncle officiate the ceremony but as most wedding plans go that fizzled out and he couldn't make it. Now the pressure was on to find someone who matched our personality and who showed kindness, fun and genuineness in the way he/she handled the ceremony.
Well sure enough I poured myself into watching every video and checking every website and the minute I saw Michael officiate the ceremony posted on his website I crossed my fingers and hoped we could get him and..... as luck had it we did!!! He also scored high on wedding wire which made it even easier!
What most people don't think about when picking an officiant and I consider very important are photos! As much as I love HOW Michael officiates the thing I love most about the way he works are...
1) He knew exactly when to move himself out of the way so that the photographer could get photos of just the two of us
2) He showed us how to put the rings on to get the best shots and to savor the moment
3) He gave recommendations that were priceless and I will keep these secret to only those who book him
4) He allowed me not only to write our own vows but also gave us the time to say a few more words to each other which we really wanted in our ceremony.
5) He has an ease, calmness and fun to him and has a very quick wit and knows when to add something funny when he felt we needed it and also a touching poem to add to our ceremony.
He used a wireless mic and speaker system which I highly recommend so that all our guests could hear and at the end he sealed our ceremony with his famous conch blowing!!! We were on a tight budget but I would have loved to add on his license signing ceremony!!! Thank you Michael for very memorable and wonderful ceremony! -
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Danyl Sent on 09/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Words cannot express how much Michael and his wife Rasa made our wedding the most memorable day of our lives. His professionalism, his planning and most importantly his customer service are extraordinary. Truly the best in Key West. I would recommend Conch Concierge, Michael & Rasa, to anyone who wants a memorable and worry-free wedding experience. Thank you to you both for everything you did for us. Our dream became reality with you !!!! Outstanding job !!!! See you soon, Blue Skies ;-) -
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Meaghan Sent on 08/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael was our officiant and he was absolutely fantastic! Several of our guests came up to us at the reception asking how long my husband and I had known Michael because he was so personable. Little did they know that we only knew him for 24 hours! He was very flexible; willing to read excerpts we would like during the ceremony, while offering a few suggestions as well. Most importantly, he picks up on the vibe of the bride/groom and guests during the ceremony, and adjusts accordingly. I highly recommend Michael and am so glad he was the one that officiated our marriage!! -
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Annie Sent on 05/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael V - the Conch Concierge lived up to his name in every possible way. He and his talented wife Rasa attended to our every need from the moment we arrived, and helped make our Wedding Day everything we hoped it would be. And thanks to their artistic abilities, we have an unbelievably gorgeous collection of photos to help us share every aspect of it with family and friends. If you are planning your event from out-of-town, and are looking for a conscientious, professional, friendly and talented Team, look no further than Michael and Rasa .. and say “hello” to them from their new/grateful friends Claude and Annie! -
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Michelle Sent on 04/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Michael was a phenomenal officiant. He has an air about him that is so peaceful, which spreads to everyone around him. He added so many little special things to our wedding, from the conch horn to the collecting the sand under our feet. He was amazing and I highly recommend him! -
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Heather Sent on 03/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael was our officiant for our wedding and he did an excellent job. Without ever meeting us he had all the right things to say. I have already recommended him to friends of ours. -
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Carly Sent on 02/27/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding planner had hired Conch Concierge Weddings to perform our ceremony on Smathers Beach. Although we didn't have a chance to discuss the reading/vows beforehand, and we didn't meet Michael until we arrived for the ceremony (which made me a little nervous), we ended up being in great hands. He did an excellent job and his reading was perfect for us. If we could go back, having Michael perform our ceremony is definitely one thing I wouldn't change about our wedding day. -
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Tavia Sent on 10/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael did a great job with our wedding and photographs. I was very pleased! -
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Shawn Sent on 10/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael did a beautiful job at our wedding. He truly made the day special. He said so many kind and inspiring words that every couple should hear as they are getting married. He is probably one of the most caring individuals that we have ever met and that showed in our ceremony. I feel that there could not have been a more perfect person to officiate our wedding. He made a positive impression on us that will last a lifetime. -
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Sharon Sent on 09/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael Vernon and his wife Rasa are the best. I can't say enough about how lucky we were to connect with them. They handled everything we needed in an easygoing way. Michael made the ceremony extra special and was very professional about how he handled it. -
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Mark Sent on 09/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
For a spontaneous, and surprise, vow renewal after 15 years of marriage, Michael was spot on! Very easy to work with and his assistance created a wonderful experience! Thank you Michael! -
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Kathy Sent on 08/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easiest thing I've ever done. Thank you for allowing us to enjoy it & not worry about anything... -
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Geovy Sent on 08/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would recommend Conch Concierge to everyone planning a beach wedding in Key West. Michael took care of everything, from selecting the perfect location on beautiful Smathers Beach, to performing a meaningful and heartwarming ceremony, and finishing our special day off with photos that we will cherish forever. The ceremony was so sincere and poignant that at one point my Groom and I actually had tears in our eyes. Completely unexpected! :-) Michael's experience and familiarity with the location really paid off, as our photos, both posed and natural turned out beautifully. I wanted to hold off on writing a review until we received confirmation from the state that our marriage had been filed and recorded. Once again, Michael exceeded our expectations, as it only took 3wks for the entire process. My husband and I will be renewing our vows within the next couple of years, and so far, one decision has already been made... Michael will be performing the ceremony! -
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Teresa Sent on 08/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very professional, accommodating and responsive with email. Our ceremony was short and sweet as we wished. We wanted to be married on the beach and have a few photos. Michael accommodates to your needs and photos are beautiful. We would highly recommend him to anyone wishing to be married in Key West.
Teresa and Marle
June 17, 2014 -
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Ashley Sent on 08/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband & I decided to elope a week in advance. After filing out a request on the website Michael called me within the hour. He was extremely helpful with every small detail!! The service was beautiful & everything I dreamed of. The photos are equally as beautiful & we couldn't have asked for a better experience. We will always remember our wedding day as such a perfect time thanks to Michaels help! -
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User1747086 Sent on 08/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to work with. Just what we wanted and needed to elope. -
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Brooke Sent on 08/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First off, let me add that any time I see a 5-star rating, I get a little skeptical in thinking that the person leaving the rating must be a personal friend of the service provider. These two truly deserve the highest rating possible.
My husband and I flew to Key West from Baton Rouge, Louisiana (just us two) and had an idea of what we wanted- simple, personal, and sweet. We had a sunrise ceremony on Smather's Beach on Tuesday, July 29, 2014. They were incredibly friendly and accommodating throughout the entire process.
The photos look really good too. They took their time and we had so much fun with it! It's going to be a day that I never forget, and they helped ensure that :)
P.S. Michael responds very quickly to all emails. -
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Vanessa Sent on 07/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael and Rasa did an amazing job with everything. They captured every moment and went above and beyond to make sure this was exactly what we wanted. Great job you two! -
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Melinda Sent on 07/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We wished to keep our wedding small and simple and Michael helped us to do just that at Sunset Key, Key West, FL. Everything went flawless and everyone had a wonderful time. The service we received was very personable and relaxed according to our wishes. The best day ever!!!! We would highly recommend Michael. Also, his wife Rasa took photographs of the event and they turned out beautiful. Again, a perfect day with no worries in paradise!!! -
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Maria Sent on 07/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rev. Michael Vernon did an excellent job. His warmness, presence, impeccable speaking skills and his choice of readings for the ceremony are worth to highlight. Definitely recommend the Reverend as an Officiant. We are truly thankful to him for making our wedding so special.
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John Sent on 07/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We would recommend the “Conch Concierge” to anyone who is looking to have a less stressful wedding experience. Mike and Rasa are very professional and helped us preplan with innovative ideas that made “our” day special and truly ours!
The Wedding ceremony was unique and our friends all commented on how well they enjoyed it. The photography was excellent! Not only the portraits from the day of the wedding, but also from our extended photo session at the beach at Sunset.
The value of the money spent was priceless. The help we received preplanning, the service (they even offered to pick us up at the Airport), the photography and the fact that Mike even took the signed Wedding License to the Court House so we could go “Honey Mooning” was again priceless.
If you want dynamite job, and want your day to be special as well, give the Conch Concierge a call!
Thank You Mike & Rasa from both of us!
Selena & John
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Eugene Sent on 07/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was our 50th anniversary. Time for a renewal and it obviously worked as this year will be 55th anniversary. We felt great at the event on the beach as Key West. Planning a repeat for our 60th! Really! This event was so cool, officiant got one of our daughters for surprise fly in from England. Geez, it is great o recall this and share with others. -
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User1648527 Sent on 06/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a small and lovely on Key West beach on May 19. Michael was our officiant and he did such a great job.
We were really happy to have him on our big day. His speech was touching and he ran our ceremony perfectly. At the end, he blew the conch which was really neat. All of our guest gave compliments to him. -
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Karrie Sent on 01/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael and his wife were quick in responding to my emails. They were professional when we met. They took care of everything I could possibly need to make my destination wedding perfect! I joke and say it was like "one stop shopping." He searched for me to find a flute player; his wife made my flowers; he was the officiant, as well as picked us up to get us to the beach and he also took the photographs. Incredible value for the cost and not a cost that would cause you to go into sticker shock. The best part of his services is he offers many different packages to suit everyone with different tastes as well as different budgets. -
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Amy Sent on 08/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you truly want a carefree wedding you found the right person! Michael is nothing short of amazing! We eloped with a small time frame and with both of us being married before with the big wedding hoopla... We really didn't know what to expect other than we wanted it to feel magical. Michael delivered at a 110% on that!! Around every corner of the evening was another magical surprise. Not once did stress or anything close enter our minds. He is a one stop shop with connections all over Key West. You will simply be amazed! Thank you so much Michael!!!!!!!!! -
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Wai L. Sent on 12/13/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael did an excellent job for our ceremony. He was helpful to work with us to choose the style of wording for the ceremony. He was very calm with smile that helped me relaxed and to be myself throughout the day. Michael had a very nice voice who presented the ceremony beautifully. He was also being flexible to adapt our request the day before wedding, and put it off nicely. Michael was very professional to be on time for rehearsal and ceremony, he also stayed at the site till the guests leaving.
I highly recommend Michael to those who are planning their weddings at Key West. -
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Daniel Sent on 07/17/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I am in the restaurant business and Conch Concierge did wedding for some of my customer and they where very happy, Conch Concierge also did one of my daughter wedding, who was fantastic.
Daniel
MGR
Banana Cafe and Square one -
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User1706645 Sent on 07/11/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We got our vows renewed on Smathers beach, it was a very sweet ceremony. Loved the pictures! Everything was perfect! -
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Becky Sent on 03/06/20234.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Vast array of options to fit your every need!
Michael and Rasa are both very kind and genuine! We felt very supported and comfortable every step of the way. The portal used to plan and organize is extremely helpful! Highly recommend this company! -
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Lisa Sent on 10/06/20154.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Michael and Rasa were very professional and courteous. The ceremony was very just what we wanted. They went above and beyond to provide a special day for us. We highly recommend Michael and Rasa and their wedding services. -
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Tim Sent on 08/20/20253.4 out of 5 rating3.4-
Quality of service 4 out of 5 rating4.0
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Average response time 1 out of 5 rating1.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Frustrating and disappointing
If communication is important to you, you’re better off selecting a different wedding planner. Michael and Rasa could not have been less communicative with us. We (58m in NC, 61m in VA) chose Conch Concierge a year prior to our June 2025 destination wedding, and things started out well enough. Until we started asking questions. “Can you review our invitation text to make sure we haven’t overlooked anything?” “When do you recommend we mail invitations?” “Why does our paid retainer show as both a credit and a charge?” After prompting them for responses, we finally heard from them after anywhere from 10 to 19 days. We had to text them after being left waiting for a video call to start. Rasa appeared — late, of course — with no apology or explanation. We expressed our concern about their lack of responsiveness. Michael acknowledged their shortcomings and assured us, “Moving forward, we are committed to providing the responsiveness and clarity you rightfully expect.” That did not happen.
As we ordered the contents of our swag bags, we had them delivered to their office. There were about 10 total deliveries. Each time, we alerted them in advance about what was arriving and asked that they (1) verify the contents, and (2) notify us that the items were what we ordered. We asked this every time. They told us they would let us know. We didn’t get a single confirmation. Not one. Zero out of ten. Although Rasa did end up confirming the shipments for us the week before the wedding, at that point it was entirely too late to reorder anything that might have been missing. Fortunately, our shippers fulfilled their end of the agreement and delivered what was ordered. But in the weeks leading up to the wedding, Conch Concierge left us completely in the dark.
And lastly, we are now 68 days past our wedding and have not heard a peep about our photos. Nothing. Our contract reads “Estimated delivery for your online proofing album is approximately 30 days.” Yes, it says “estimated” and “approximately.” And things happen. What apparently doesn’t happen with Conch Concierge, however, is communication. We have no clue regarding the status of our photos. But that’s what we’ve come to expect from them. We’re holding out to see how long it takes them to acknowledge us. (We’re guessing this review might light a fire under them.)
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Quality of service
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R Mcknight Sent on 12/12/20191.8 out of 5 rating1.8
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Michael did not turn in our Marriage License
Michael did not give the poem or verses that we requested.
Our wedding License was not turned in to the coart house after the Wedding, It has been 2 months and we have not recieved it. So I called the Coart House and they stated that they never got it. We are very disappointed and upset. -
Quality of service
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