Clock Tower Events Reviews
Reviews
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3.7 out of 5 rating
3.7
21 reviews
Recommended by 74% of couples
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Quality of service 3.7 out of 5 rating3.7
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Average response time 3.6 out of 5 rating3.6
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Professionalism 3.7 out of 5 rating3.7
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Value 3.8 out of 5 rating3.8
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Flexibility 3.7 out of 5 rating3.7
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Ashley Sent on 02/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Breathtaking Venue and Views!
Jodie at Clock Tower Events was amazing for our Harry Potter-themed wedding and reception at the Daniels and Fisher Clocktower in Denver. This historic building is an incredible venue. We were married in front of the clockface on the 18th floor and had the 17-21 floors for the night! The views from the 360-degree balcony on the 17th floor are breathtaking day and night. Jodie was easy to work with, great at communication, and a fun addition to our wedding and reception! I HIGHLY recommend this venue.
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Rebecca Sent on 10/01/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jodi really came through for us and made our wedding day amazing. The venue was everything we wanted and more. Our guests told us they felt like they were in a Hollywood movie, because the building is so unique and gorgeous that it feels like a fairy tale. -
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Olivia Sent on 11/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got so many compliments on the venue! So unique and it's the best value for smaller weddings. It's more of a package deal- decorations, chairs, tables, and service of set up and breakdown all included - and we got the venue for 10 hours! -
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User1805440 Sent on 09/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently had my wedding at the Clock Tower on 05/16/2014. What a memorable place to get married. I had just under 75 guests which was just the right amount for moving through out the venue. The staff was great they were so accommodating and helpful!! Holly was so generous in letting us visit the venue numerous times for planning purposes before the event. I received so many compliments from my guest about how unique the Clock Tower is, and they enjoyed themselves being able to see the inside of a historical building. I can't thank Holly's staff enough what a truly magical place to get married! I highly recommend checking into this venue for your wedding or any event!!!
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Pinque Sent on 02/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you for making my wedding amazing. I cannot believe how completely perfect everything was. Holly made sure everything went smoothly by taking care of a lot of the little details for me, and helped me stay organized and on track. She decorated and set up the space beforehand and worked with me on creating the most perfect event.
It was a last minute booking and that didn't stop her from making sure my event was everything I dreamed it to be. It was gorgeous and I was able to get some amazing photos. -
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User1773548 Sent on 08/20/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Very unique venue, makes for quite a memorable party and gets away from the everyone-sitting-at-the-tables vibe. Jodi was very helpful with suggestions and other vendors. Also doing "little stuff" day of. Overall the perfect location for us, only downside is the elevator and bathroom situation. Only one bathroom on the lowest floor of the venue, which meant lines for some and a bit of a trek to get there from the bar. Also, the elevator is slow and creaky, which made the coming and going a little slow....would have been fine except for the fact that the elevator actually broke with several of our family members inside at the end of the night! Groom and I and a few guests ended up walking down 17 flights of stairs, not quite how I wanted the night to end. Obviously not their fault, but one of the limits of an older, historic venue...when it breaks, there ain't no other. We did get our family out of the elevator and came back the next day to get everything else, so it all worked out. Thankfully it didn't break until the end of the evening. Only other drawback is there are very few electrical outlets in the venue, you have to get creative with extension cords if you want to do a slide show or have anything else on power...another thing that comes with working in a historic venue I suppose. Overall we loved the space and the staff were great, just some hiccups on that "older building" stuff. -
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Kayleen Sent on 11/26/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are planning a smaller wedding around 50-60 people this is the perfect place to have a beautiful unique wedding. The venue already has so much character, you don't need to add much! Highly recommend this venue. This is not a safe place for children and does require going up and down a lot of stairs. -
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Alex Sent on 08/30/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our reception at the Clocktower downtown and all of our guests said that it was the most beautiful venue for a wedding they had ever seen! Very Cinderella! Holly and Jessie were great to work with, aside from a few emails and calls not being answered in the beginning, everything else went smoothly! This is such an amazing, unique and historical venue! Absolutely stunning for photos! -
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User2321069 Sent on 09/17/20154.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is so much fun! My fiancé and I had our first kiss in this venue and now we will be hosting our reception there. It is a very unique space with no kitchen. I don't see this as a negative at all. I think it forces caters to think outside the box and create a fun menu. We will be serving tapas and drinks on each of the floors, similar to a progressive dinner. I am very excited to show my guests this space! The owner and her staff have made themselves abvailible for me to view the clock tower for all of my pre wedding planning questions. I highly recommend considering this space for a fun night with friends and family. -
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Amanda Sent on 11/24/20234.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning Venue!
A heartfelt thank you for providing the most picturesque setting for our celebration. The attention to detail and your team's hospitality made our day even more special. -
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User1212365 Sent on 05/19/20134.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We used the clock tower for both our wedding ceremony and our reception. The venue itself is amazing, and requires very little to no decoration. All I did for decor was provide flowers and some framed family photos in lieu of a slideshow.
If you have a lot of children, elderly, or any mobility-impaired guests this is not the venue for you. This is an adult venue with lots of stairs, and it's truly not child-friendly at all. This was fine for our event, but just be aware that this is not a place for a bunch of toddlers to run around.
The owner, Holly, was extremely gracious and very easy to work with. Her venue manager, Kari, was very prompt and professional. The event staff members at our wedding were super helpful. I can't say anything negative about the staff or the venue - everything was delightful.
What a treat to hold our very special event in this iconic Denver landmark! Thanks to Holly and her staff!!! -
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Melissa Sent on 08/03/20144.5 out of 5 rating4.5
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We were planning our wedding in Denver from Houston and I was elated when my fiancé suggested the Clock Tower on 16th Street Mall. The venue itself is gorgeous, and the views are phenomenal. We had to pay the full amount as a deposit to reserve the space for the wedding and reception, which was non-refundable. The price was cheaper than what we would have paid to book separate spaces for the ceremony and reception.
We had the 17th through the 21st floor for our event. We were given access to the 14th floor to use as the bridal suite. The elevators go up to the 17th floor only, and from there you take the stairs. The ceremony was held on the 18th floor. The capacity for seated guests was 60, and it was pretty tight. Less than 50 of our invited guests showed up - making it the perfect space for our event.
The venue has a sound system with an iPod hook up that worked great for our small crowd. I was also able to hook everything up to live stream our event on YouTube for our friends that couldn’t make it.
Jodi, of Clock Tower Events, helped us coordinate everything and worked with all of our vendors. We hired her for day of services at a very reasonable fee of $400.
Overall, it was a success. We were very happy with the entire event and would recommend the venue and Jodi's services to others. I can't imagine a more perfect place for my wedding. All of our guests were really pleased with the entire experience and said it was one of the most memorable weddings they've ever been to. -
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Tracey Sent on 09/18/20124.4 out of 5 rating4.4
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Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Clock Tower is an amazing space. If you have a wedding for less than 75 people, I would look no further. The drawbacks are the stairs, no working kitchen, and only one bathroom on the 17th floor. That does not outweigh all of the positives. The views are spectacular, the furniture and all of the decor is included, and there is nothing else like it in Denver. It is a great price for what you get. Holly responded quickly when I initially inquired and continued that pattern throughout. Her ancillary staff is still being trained and they have room for improvement, but don't let that disuade you. If you have a good caterer, wedding planner, and florist, you will be in good hands here. -
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User2050547 Sent on 02/24/20154.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
We had our wedding at the Clock Tower last month, and it couldn't have been more perfect. The space incredibly beautiful, and my wedding day was simply magical! We hired their event coordinator, Jody, extra to help with day-of coordinating and decorating. Both she and their house manager Barton were awesome! My guests are still raving about how wonderful everything was! -
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User2428211 Sent on 11/16/20152.6 out of 5 rating2.6
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
We had a small wedding ceremony here with a dinner following, the venue is really beautiful and unique. However, the main contact for the clock tower was very unprofessional, she took days to reply to emails, ignored half of your questions in the email or never even replied to emails at all. When we did a final walk through she told us that she would be the main point of contact during the wedding and took notes as to how we wanted things to go that day. The day of she was not there at all and we had to deal with a new person asking all the questions we went over with her, he was also very rude to me, my mother-in-law and my photographer. The Clock Tower really is a beautiful venue but unless you want stress in the planning process I would steer clear -
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User2499347 Sent on 01/08/20162 out of 5 rating2.0
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
The clock tower is a beautiful venue. We loved how unique our wedding was and the pictures are absolutely stunning. The reason I am not giving this venue 5 stars is due to the staff that runs the venue. It took me four or five phone calls just to get my contract signed. Any time I had a question I had to send multiple e-mails before I got a response. Due to the fact that the space was unique and the lack of communication from the venue we decided to hire a day of wedding coordinator. This was by far the best decision we made the entire wedding! We highly recommend Alex with Mark Christopher Events. If it wasn't for Alex I probably would have gone crazy. The people at the venue are very little help throughout the whole planning process. During my walk through they changed the time that we could enter the venue even though my contract clearly stated another time. In the end they honored the time in the contract. They also told me that I wasn't allowed to have candles although my contract clearly stated that I could as long as they were enclosed with glass. So it appears they decided to change the rules and didn't update their contract. I had to make last minute change things with my florist who was in charge of the decorating to get LED candles. This was an added frustration and an added cost. Again if it wasn't for Alex being by my side from the walkthrough all the way to the day of the wedding I truly feel like my wedding would have been a disaster. I feel that the people at the venue don't listen to you and are very un professional. The day of the walk through it took us over fifteen minutes to get into the venue even though we had a scheduled time. If you want a very unique venue with stunning views this is the place for you, however save yourself the stress and hire a day of coordinator (and not the lady from the venue who offers her services as a day of coordinator). -
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User1810962 Sent on 09/15/20141.8 out of 5 rating1.8
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
The venue is BEAUTIFUL! The staff is unprepared, unprofessional and overpaid. I planned every detail of my wedding down to charts and each item labeled where it belonged. I am by no means a high maintenance bride but I know how much my parents were stressing and wanted to make this as smooth of a day as possible.
We began set up at 10am and I was to arrive at 4pm. We paid extra to have their coordinator and her two assistants set up as well as had several extra hands available. My poor parents spent their entire afternoon trying to get things done that we had paid the clock tower "day of coordinator" to do.
When I arrived, my poor parents were so overwhelmed they had to step outside to get some fresh air. It looked like the clock tower staff hadn't done anything and at 4:30 they were telling my that it would all come together. As guests arrived, the venue was still not put together and half of my decorations were still in boxes. I can get over the fact that this was not even remotely my dream wedding but I wont forgive the clock tower staff for the time and money that my dad wasted on their services. I think we could have hired a class of elementary schoolers to do a better job.
People save their entire lives for weddings and we received horrible service. Like I said, the venue is beautiful! The staff ruins that quickly. -
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User1771164 Sent on 08/19/20141.7 out of 5 rating1.7
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 0.5 out of 5 rating0.5
Wow, I really wish my feedback of the clocktower could be as glowing as the other reviews here. I suppose the Clocktower is only kind to expensive weddings. Though, they sell the "elopement package," they're certainly not nice to those who purchase it.
First, their coordinator Jodi said the 20th was available at any time. After I requested the time, she basically sold the timeslot out from under me to a larger party. I ended up with a timeslot I totally did not want, but the only one available if I wanted to keep my date the same. Which, is sort of funny since I was asking for it way more in advance of the notice they said they accept reservations for... I guess they'll make any consideration if you throw money at them.
Then, Jodi took me on a tour of the space and basically said she'd help to make the day beautiful even though it wasn't my time slot. She showed me the bridal suite on the 14th floor, she suggested we serve breakfast and said the vendors could set up before our 10am timeslot...
Then, they got my money.
After that, Jodi curtly informed me that everything I'd requested - the timeslot to come in early to set up, the bridal suite - none of that was available to ME.
I think the Clocktower, and the owner, who was informed of my problems, just dont care about the people who want to elope there. Beware the lip service you get until they tie you into a contract.
So sad. My day will be stressful, as everything will have to get set up while my guests are on site and because I'll now be changing behind a shade on the 17th floor. I guess they don't really care to help make your day "magical." -
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Allie Sent on 05/28/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Management change for the worst
I booked this venue for my micro-wedding back in early July of 2024. My fiance and I were planning from the DFW area, so we relied on photos, videos, and facetimes to see the space before booking. Everything we were sent was so beautiful, and the space clearly had a ton of love put into it. Fast forward to September of 2024, we made a trip to Denver to check out the vendors we had selected for our big day and meet everyone who had a hand in our event.. The clock tower was even more beautiful in person and all the staff up until that point had been kind and communicative. Unfortunately this is where the positive experience ends. The business changed hands in November and current clients were never notified.
I saw a facebook post in November from the original social media accounts that “clock tower events” was closing. I reached out to the venue to ensure my event was still secured and was informed the business had changed hands but everything was still scheduled and ready to go. Moving forward, the only time I was proactively reached out to was in March. We then scheduled a meeting for early April to go over final details and confirm everything on my end. On April 3rd (day of scheduled meeting), no one called. So I called and left voicemails and emailed as well. The general numbers and emails (the ones listed on google and their website) went unanswered for over over 24 hours. Ashley, who I had a scheduled meeting with, had a “family emergency” and that was the reason for her missing our call. At that point I became severely worried and voiced my concerns– either the team was one person which concerned me for my day (what if she had another emergency) or there was more than one person and many people had dropped the ball in communication. I was assured it was a small team and wouldn’t happen again- this is the point I also mentioned to them that I have been a wedding professional for the last 7 years so I know when things aren’t right. They also blamed the management shift for dropping the ball with communication– even though the meeting had been scheduled 4 months after said transition had occurred.
Moving on, after submitting my final numbers I knew I would have to pay for the additional guests as outlined in my contract. I sent final numbers and vendor info on April 16th and when that went unanswered I reached out on April 18th pointedly asking to pay that final balance. I finally got a response on April 19th and the invoice was wrong. I had been invoiced for $25 per person rather than the $20 I was contracted for. I had to comb through my contract and previous emails, bring that to Ashley’s attention, and then have it rectified- they had changed pricing with the management change over. That said as another example of long response time (industry standard is 24 hours during the week) and lack of attention to details. On April 30th I sent over my playlists and asked for any final paperwork that I would need to fill out. I received an automated email on May 3rd about paying my balance (I had already done this so I knew it was automated). But I responded on May 3rd asking again for final paperwork to fill out. It took until May 6th (my wedding was May 10th by the way) to receive a response. She sent me a short list of questions to confirm final details. I was told in this email that she would be connecting me with Shelby, who would be acting as our venue manager at our event, “a few days prior to [our] event”. She also mentioned emailing our vendors ahead of our event in this email as well. I sent the requested info nearly immediately. I then had to reach out on May 9th as my vendors had not been contacted and I hadn’t been introduced or heard from Shelby. I received a text from Ashley with Shelby on the thread on the 9th at 2:30pm– the day before my wedding. They reached out to my vendors the morning of around 10:00am. That exemplifies the lack of communication in terms of the new management…
Now onto the day of. I texted the group chat with Ashley and Shelby saying I am about 10 minutes away so I can be let up in the elevator. No response (didn’t think much of it because I assumed final details were being set up). I get to the venue and call up twice to be let up on the elevator, no response. As I start to call Shelby from my personal device, someone exits the elevator and we are able to get up to the correct floor. I am assured the elevators would be active and ready for guests so they would have to call up to be let into the venue space- this never actually happened. I am led up to the ceremony space and the details are nothing like what I saw in photos or what it looked like when I toured. There is a green sofa off to the left side, wires hanging where chandeliers used to be, and garden chairs rather than chiavari chairs. I was never made aware of these changes or asked if I wanted a dusty green couch in the very small ceremony space. I am then taken up 3 or 4 flights of stairs to get dressed. The space previously had a vanity (super cute for photos) and a rack to hang my dress on. On my event date there was nothing in the dressing area aside from a twin size mattress about a foot off the floor covered in a dirty black sheet. No place to hang a dress. No mirror (there was no full length mirror in the entire venue). Not so much as a chair to sit in to put my shoes on. Again, I was never made aware or I would’ve brought my own full length mirror. Finally for my day of issues, Shelby had not been sent my playlists until an hour beforehand (her words) so she was still downloading them 45 minutes prior to guest arrivals- I sent them in 10 days prior to my event so this baffles me. Shelby did a wonderful job with the tools she was given, which unfortunately didn’t seem like much (she also had to call to ask permission to turn the ac down– not sure if this is a micromanaging thing or new employee not knowing how, either way not an amazing feeling as a bride/wedding professional).
Following the wedding, I emailed listing my concerns and was blamed for not specifying my chair preference (I was unaware the chairs had changed), was told communication could’ve been better but they handled my event with care, was told by Ashley that she was hired to find those details needed to make the space special, and that the changes made were clearly advertised on their new social accounts (I accounts I didn’t know existed)-- that last statement was a blatantly lie and I called her on it. I asked multiple times if they would’ve been satisfied if this had been their event, to which I never received an answer. Instead they blamed the old management (by name)-- keep in mind that shift happened 6 months ago as of my event. I was offered $100 to not post a review, but that simply wasn’t enough to keep quiet about my horrible experience with this venue.
There is no excuse for this level of lack of communication at this stage in a venue management transition (I have personally been a part of venue management transitions so I am speaking from experience). There is no excuse for this lack of details in the space, especially if someone has been hired on to specifically see where the venue needed upgrades (they blamed this on the short time they’ve had the venue— get on facebook marketplace and buy a mirror, order a rack from amazon, take one of those ugly garden chairs and put it in the dressing space…). The nonexistent communication surrounding the large changes made to the space is simply unacceptable- when the only things in the room are chairs and the clock face, the chairs matter. Luckily Ashley mentioned they have “described the venue refresh in detail” to their new clients and they have “consistently shared updated venue photos”. I was not a new client, so that tidbit didn’t help me. Facebook has no photos of the new chairs (prior to my May 10th date), instagram has it posted by them once (3 slides into a wedding carousel from back in February), and of course they’re not going to advertise their lack of a getting ready space or wires hanging from the ceiling… that would be horrible business. Also, these are accounts I didn’t know existed until after my event, the new socials were never advertised (quick email blast is so easy to do).
I regret having my wedding here. They made the last 6 weeks of planning so stressful, the venue was not up to par, and they took virtually no accountability for their shortcomings. Please save yourself the headache and book your microwedding anywhere else. I unfortunately do not look back on my wedding with happiness. I am heartbroken by the lack of professionalism and care for my event. It really feels as though they knew they were being shady and providing less than adequate customer service and they simply didn’t care. It’s such a shame because the space could be (and was under Holly) so beautiful! It is wedding vendors like this that give the industry such a bad reputation. It seems as though they are more geared toward corporate events and engagements. Just avoid the wedding side of things! -
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Rance Sent on 08/10/20201 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Unfortunately Avoid
Be very cautious of booking this venue
Getting a hold of anyone is extremely difficult, it appears there is only one land line that they call out of and they do not share any other contact info. I have yet to call and have anyone answer, always at the mercy of a call back despite calling numerous times over several weeks during business hours.
Planned on having a ceremony here but all our other vendors cancelled on us due to COVID19 and the governor's guidelines. When I was finally able to get someone on the phone from the Clocktower (luckily I had my phone on me and was not preoccupied with work for the unscheduled call back) they told me that they were still holding events, despite the city mandates, and that they did not have the money to refund me even if they wanted to. The only options they gave me was to reschedule and incur significant additional costs, or spend more with them.
I have seen other people have similar issues, and worse than us, with this venue over COVID19 as well. -
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Joseph Sent on 06/21/20201 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Absolutely Horrible
Absolutely beautiful venue but horrible management. We scheduled a micro-wedding for April 26th, 2020 before the COVID-19 occurred and Holly nor the staff felt the need to reach out to us regarding our event at any time to simply inform us that we were not able to hold the event during this time due to the current events. We continued to call and email with no response at all during the Stay at home order here in Denver, we finally got into contact with them a week after the stay at home order was lifted by continually calling day in and day out. Still, nobody had reached out.
We are now here in June and have not heard anything from anybody in regards to rescheduling our venue. We’ve reached out via email and telephone multiple times daily for the past two weeks. One of the worse experiences we’ve ever had with any venue/event. -
Quality of service
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