Classic Catering & Events Reviews
Reviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.8 out of 5 rating4.8
Awards
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Featured
Gabrielle Sent on 09/28/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Autumn is Fabulous & so is all the staff at Classic Catering!!!
Classic Catering went above and beyond for our wedding earlier this month!! Autumn was absolutely amazing from communicating back and forth regarding details for the big day all the way up to the day of the wedding. She even helped me find a bakery for our desserts! During our wedding, she checked in with us throughout the night several times to make sure we had everything we needed and the food was to our liking (and it WAS!!). She even made us a little plate of appetizers at our head table, since we were taking pictures during cocktail hour. Our meal was wonderful and everything was fresh and very tasty. The farmhouse salad was sooo good and the dual entree of the herb roasted chicken & the beef medallions were incredible. We also had a late-night pretzel bar and it did not disappoint!! It was a huge hit with our guests. Autumn was so detail-oriented and thought of everything to make our day the best day ever! Thank you Classic Catering staff and an extra thank you to Autumn!! 😊Classic Catering & Events's reply:
Thank you so much Gabrielle - you were such a joy to work with and the party was so lovely. Please tell your friends and family that they are a great bunch of people who were so kind to us :)
All the best in your future together! -
Quality of service
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Carley Sent on 08/11/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
THE BEST wedding catering company!!
I can’t put into words how thankful I am that I chose Classic Catering to cater my wedding. They were very organized, helpful, kind and supportive. They made my day flow so smoothly, I truly had no worries. I was able to have my dream wedding because of them! The staff is very easy to get along with and they are experienced in knowing what to suggest to use for decor to meet your vision and budget. Not only was the catering amazing being able to get my floral arrangements through Petals once again made my day beyond beautiful and easy!! HIGHLY RECOMMENDClassic Catering & Events's reply:
Thank you Carley for such a great review! We loved working with your floral colors and it was such a fun and beautiful theme. I'm so glad you enjoyed your experience with us and everyone had a great time and loved the food as well :) -
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Rachel Sent on 04/26/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible Food. Incredible Service.
Classic Catering did an incredible job on the food for our wedding! We were amazed at how professional and quick they were to serve 220 people with plated style dining. The food was FANTASTIC and everyone raved about it. They were extremely responsive and did an excellent job of accommodating all of our dietary restrictions as well. Cannot recommend them enough!! -
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Jade Sent on 10/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Seamless Experience, Excellent Food
We used Classic for our food and rentals. Autumn was amazing to work with and answered all of our questions promptly. The on-site team was phenomenal. The team set up the rentals just as I describes to them and cleaned everything up efficiently. The food was excellent! No dry chicken at this wedding! Highly recommend!Classic Catering & Events's reply:
Thank you so much Jade, it was a pleasure working with you for such an important day in your life and I am so glad you enjoyed everything :) -
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Emily Sent on 10/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect for our beach wedding!
We hired Classic Catering and Events for rentals for our beach ceremony (items included chairs, alter, and wine barrel table). The crew arrived and had everything set up on time. The crew was very professional and friendly - we did not hear any complaints on hauling their equipment through the sand. They even measured the rows to make sure they were spread out evenly. This was a HUGE bonus for my husband! They were also very flexible and understanding when our wedding ran a little late. After they tore down, you could not tell there had been an event there. They cleaned up very quickly, and very well. Thank you again! -
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Carrie Sent on 10/02/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious Food Options
Working with Classic Catering for our wedding and rehearsal dinner was such a pleasant experience. We started off on a great foot with the tasting, it was hard to choose from all of their delicious options. They were communicative and accommodating throughout our planning process and their staff was super attentive to my husband and I on our wedding day, ensuring we had a chance to eat something between chatting with our guests! I would highly recommend them for any event in the area. -
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Archana Sent on 01/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend Classic Catering & Events
We went with Classic Catering & Events for our wedding late last year and couldn't be happier with our choice. They were a one stop solution for excellent high quality food, co-ordinated furniture rentals, table top rentals and linens. They were reasonably priced for the quality of service and food (and I did a LOT of research before finalizing!). Classic was also flexible with their Menu choices and were happy to customize as required.
Julie Moser was absolutely wonderful to work with- extremely accommodating of small asks, very detail oriented and thorough, responsive, made great suggestions but was not pushy and overall very pleasant.
The service on the day of the event exceeded my expectations- the Staff were very pleasant and highly attentive. All our guests were well taken care of and were raving about the food.
We highly recommend Classic Catering & Events !Classic Catering & Events's reply:
Hi Archana! Thank you so very much for sharing your experience with our team here at Classic and for your kind words! We are thrilled to hear you and your guests had such a wonderful time and enjoyed their meals. You put a lot of hard work and organization into every detail of your wedding and the day was absolutely beautiful! It was an honor to be included in your celebration of love and we wish you, John, and your family all the very best! -
Quality of service
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Aveen Sent on 12/24/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best!!!
My husband and I (finally) got to celebrate our wedding in June 2021 and we only have wonderful things to say about Classic. They catered our rehearsal dinner, cocktail hour, and seated reception. Our guests had rave reviews on the food (and beverages!). Many said it was the best food they had had at a wedding ever. We had several guests with food limitations/allergies, but this did not faze Classic. The main dish, a dual course of crab cakes and steak was phenomenal, but the gluten free, vegan, vegetarian, and dairy free options were all scrumptious as well. They were incredibly flexible and friendly during the planning process. Big shout out to David for being a phenomenal point person. We couldn't imagine working with a better group.-
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+2 photos
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Quality of service
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Missy Sent on 10/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
No need to look anywhere else!
Classic Catering was absolutely phenomenal to work with! They are so professional, prompt, efficient, thorough and creative as a team. Every step of our planning process was made easier through their knowledge and expertise. Despite our daughter's wedding having to be postponed and re-planned 3 different times due to the challenges of the pandemic, Classic Catering was so incredibly understanding and helpful throughout it all. Julie, Brett and their team listened closely and made note of every detail they were given. They truly made all of our ideas become a reality in the most magical way. Classic Catering has a wealth of resources and years of experience. If there is something that they can't provide themselves, they will find it for you. They are always willing to go above and beyond. They are quite honestly a one stop shop!! There truly is no need to look anywhere else.Classic Catering & Events's reply:
Missy and Family- Thank you so much for these thoughtful and kind words! Kayla and Joe's wedding was a long awaited dream come true and magical in every way! Your family was an absolute joy to work with and get to know over the last couple of years. We are grateful to have helped you in the planning process from start to finish and wish you all the very best! -
Quality of service
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Cameron Sent on 10/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stop your search and just pick Classic Catering.
Classic Catering GREATLY outshined all the other caterers we looked at in the area. They were focused on our satisfaction first and foremost. The entire process was very easy, and our contact, Autumn, was a pleasure to work with. They have a HUGE selection of various dishes so they can fit any theme you want for your event.
I remember every wedding I went to that had terrible food, and it was my goal to make sure that our food was fantastic. Classic Catering absolutely blew away my expectations, and our friends and family keep talking about how amazing everything was. The appetizers were delicious, the dinner was outstanding (and with huge portions), and the desserts were otherworldly.
Catering can be such a worry when it comes to your wedding, but if you choose Classic Catering, you won't have to worry at all. You and your guests won't be disappointed. Stop your search here. -
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Paige Sent on 06/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Covid Wedding
My wedding was originally scheduled to be in 2020. Well like many other brides because of Covid my wedding did not happen.
Classic Catering and Events was my
original vendor for not just food but all my linen, placers, silverware. When Covid hit my husband and I made the hard decision to postpone into 2021.
Originally I had asked if anything from my down deposit could be refunded. Unfortunately it was not able to be. Which was okay because I knew that was a long shot asking.
Julie and I began corresponding back and forth and I had asked her if we could work it out to where I could receive food for the 150 people coming to my wedding this year.
They were more than helpful and everyone was raving about how much they loved all of our food.
I really appreciate all the hard work and emails back and forth. And I appreciated how fast they responded to my zillion questions the last 2 years.
Thank you so much.Classic Catering & Events's reply:
Paige, thank you so much for all of your kind words! You have been such a positive client throughout the entire planning experience despite challenges along the way! It was our true pleasure to work with you and Casey on wedding plans and are so glad everything worked out for the best! We wish you much happiness in the years to come! -
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Christina Sent on 10/07/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Food and Service!
We worked with Julie and she was fantastic! She was very thorough and thought of details we didn’t think of. At our food tasting she helped us decide on everything from the food to the way the napkins were folded to where different tables should go. She was also very responsive to our emails. Classic Catering worked with us to create a signature pizza with the toppings we wanted and were extremely flexible through the entire planning process. The day of the wedding went smoothly and we heard a lot of great feedback from guests about the food.
Classic Catering & Events's reply:
Thank you and Josh so much for your kind words! It was our absolute pleasure to work with you both during the planning process. We are so happy you had such a wonderful day and your guests loved their experience with Classic Catering & Events! We wish you two all the best! -
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Caitlin Sent on 09/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing food & love the taste testing!
We hired Classic Catering for our wedding on July 11th of this year! We came in for a taste testing and are so glad we did. The food was amazing and it helped us narrow it down to what we thought our guests would enjoy the most! They were very easy to work with amid all the changes around covid and decreasing our weeding size. We also rented bar necessities, chargers, silverware and the cross-back chairs from them as they were allowed for the outside reception as some places aren't. We would definitely recommend!!Classic Catering & Events's reply:
Hi Caitlin,
Thank you so much for your kind words! It was our true pleasure to assist you in the planning process! We wish you all the best! -
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Hayden Sent on 08/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A+ Food and A+ Service
Classic catered our SW MI wedding this summer and were truly amazing to work with throughout the whole process, from tasting the food and dessert table, to changing details due to COVID, to the professionalism of the wait staff on the day of our wedding. Our guests absolutely loved dinner, the dessert table, and the late night snack. The linens and place settings were all gorgeous and made the event that much more special. Brett, Melissa, and Julie were amazing to work with and I would absolutely recommend Classic for any catering or rental needs.Classic Catering & Events's reply:
Thank you so much for this sweet message, Hayden! You and Kevin were a true delight to work with and it was our honor to assist you in the planning process from start to finish. We are so happy you had such a beautiful day with your loved ones and we wish you all the best! -
Quality of service
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Brooke Sent on 10/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service and food!
We worked with Julie for our wedding and she was fantastic! My husband and I did a tasting with them and they were extremely helpful and the food was great. I am a vegetarian and my husband is not, but they accommodated both our preferences and helped us create the perfect menu for our wedding. We also rented our linens and dishes from them; their vintage plates are so cute and we had the most beautiful napkin rings. Julie responded quickly to all emails and kept all our changes and revisions up-to date throughout the process. Everything went great the day of our wedding and we heard great things from our guests on the food.Classic Catering & Events's reply:
Thank you so much Brooke! You and Grant created an incredible menu and our teams were honored to be a part of your wedding day! You worked so hard organizing all the little details for us and we appreciate it! The dinosaurs are still some of my favorite touches on the day. Wishing you both all the best as you begin newlywed lives together! -
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Sarah Sent on 10/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious food!
We are so happy with our decision to choose Classic Catering for both our rehearsal dinner and Wedding Reception. The food and service was great!Classic Catering & Events's reply:
Hi Sarah! Thank you so much for the compliment and the opportunity to be a part of your wedding weekend. We are thrilled you, Brent, your families, and your friends all enjoyed Classic Catering & Events both for your rehearsal and wedding. Our team wishes you the best as you begin your marriage together! -
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Lindsey Sent on 10/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding!
Julie Moser and all those at Classic Catering were phenomenal. We were on a short time frame for the wedding. It was smallish wedding but Julie treated us like we were their largest client. Food was great. Served professionally. Absolutely loved them.Classic Catering & Events's reply:
Hi Lindsey! Thank you for taking the time to share these kind words. Our team enjoyed working with you and your parents to help give you the best wedding weekend possible. It was an honor to be a part of your special day and we wish you all the happiness in the years ahead. -
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Amanda Sent on 01/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely, excellent customer service. -
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Amy Sent on 09/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My groom and I decided to go with Classic Catering and Events after having a great tasting and meeting with a couple people on their team. They really made us feel like they would go above and beyond to make sure our catering was perfect. We were so happy the day of our event with them and their team! They delivered all the items we ordered on time, removed them at the end of the night, had great food (it tasted even better than at our tasting!) and lots of it! Their team was so nice and made sure our guests were really taken care of. I cannot recommend them enough! -
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Amanda Sent on 07/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cheri and her staff at Classic Catering and Small Town Weddings put me right at ease. Cheri handled everything I needed and after each change I made she was quick to provide an updated event contract for me to look over. I was impressed with her organization and level of service. Had it not been for Chreri, I don't believe our friends and family would be saying that ours was the best wedding they'd ever attended. I highly recommend Cheri and Classic Catering!! -
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Kim Sent on 09/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were very pleased to have selected Classic Catering.
The first response was timely and very helpful.
We did everything by long distance through email and phone calls.
This was our first experience with catering and everyone helped to make our little girl have a magical wedding.
The attention to our needs and their flexibilty were right on course.
We cannot express our gratitude enough!
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Quality of service
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Donna Sent on 08/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were very pleased, start to finish, with Classic Catering. They were very professional and helpful in anticipating the needs of the event. Set-up to clean-up, was seamless, Cheri was a pleasure to work with and very responsive to all the details.
We highly recommend Classic Catering and thank them for taking care of the food on this special day. -
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Suzy Sent on 08/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cheri and her team were great through the entire process - from tasting to execution on the day of my wedding. I changed my menu and quantities and needs about 10 times through the process and she had no qualms about updating our contract. Her team is super reliable and professional on the day of and I definitely recommend Classic Catering if you're getting married in SW Michigan. -
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Denise Sent on 07/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brett and Cheri with Classic Catering went above and beyond for us during the planning of our wedding/reception and during our event. 3 weeks before our wedding, there was a big issue with the original venue. Brett and Cheri were pro-active and helped us find a new venue, and our wedding/reception was breathtaking in the new venue. We appreciate them more than we can express. When our DJ service was a no show, Cheri helped in keeping me calm and staying on track. I will HIGHLY recommend them for any event, and in the future, if we need catering services, they will be my number one choice. We cannot thank them enough. -
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Kelly Sent on 06/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brett and Cheri were so helpful, especially when we had to change our venue two weeks before the date! -
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Alex Sent on 06/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic Catering exceeded our expectations. The team at Classic was outstanding and the food was excellent. Our wedding guests are still commenting on how great the food was.
The staff was very professional and prompt.
Classic Catering was one of the best decisions we made for our wedding day. I would give them 6 out of 5 stars if I could. -
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Christie Sent on 06/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic Catering catered our wedding 2 weeks ago, and our guests are still raving about how great the food was! We had a plated dinner at the Blue Dress Barn, which doesn't have a true kitchen, and everything was perfect. The food was excellent and service was fantastic! -
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Michelle Sent on 06/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very well done. My only complaint is I think they forgot the slider bar. -
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Hannah Sent on 06/17/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding day was perfect and the guests thought so too with the help of Classic Catering! My husband and I wanted to have a wedding reception that was unique and fun but delicious. We decided to have breakfast and Classic Catering was beyond fabulous! They were so helpful with the planning process and during the reception. The food was so delicious and looked absolutely amazing! I would recommend Classic Catering to anyone who is looking to have an event catered. -
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Jessica Sent on 05/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic Catering was an ease to work with. Cheri and Brett provided outstanding service. I first noticed they were the only catering company at wedding world with decor and food that marched today's trends. I'm so glad we went with them for our food and rentals. The food was delicious, and the rentals we used were top quality. I would highly recommend this group for any event, especially weddings! -
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Amber Sent on 01/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did an amazing job and did everything to make our day special !!! -
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Jessica Sent on 11/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The service prior to the wedding was great, always received prompt responses to all my questions and they were able to work with me on my budget. At the wedding the dinner was great just as I had expected. -
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Sarah Sent on 10/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had to make many changes to our original plan for the reception, and Cheri Heward was always so helpful and quick to respond to my emails. Our reception area was in a small town, but all Cheri's work made the space into a party that could match Chicago any day. I can't say enough about how wonderful Cheri and her team are. We were overwhelmed by how beautiful our reception was. -
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User1358211 Sent on 10/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were married at Beachwalk Resort in September. It was an outdoor tented reception and Classic Catering did the rental eqiuipment set up, tent lighting and tent ceiling decor and the catering. Not being from the area or knowing much about any nearby catering companies I went with classic just based on online reviews. From the very beginning of the planning process to the end of the wedding day they did an excellant job! I made a lot of little changes and had a lot of questions the last 6 weeks before the wedding and Cheri handled it very well. She always responded in a timely matter and was on top of everything. They were great with giving suggestions about the food and other details for the reception. Although I am sure that was a pain for her she did not show it at all. I was very particular about how I wanted the tent draped and decorated with lanterns and pom poms and they were able to get it exactly how I wanted it. (thank you Brett) We received so many compliments on the tent ceiling :)
For the most part the food turned out great, we did family style and everyone really enjoyed it. The only grip I had about any of the services done by Classic Catering was the salad at dinner was nothing like the salad we had at the tasting. I will admit I am picky when it comes to salads though. As far as I know nothing went wrong and they all did a great job. I felt completely confident in their ability to get everything right and it took a lot of stress off me. I would highly recommend Classic Catering.
Thank you for all your hard work. Our wedding turned out to be an amazing night!!!!
Meaghan & Bill -
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Ceanne Sent on 09/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you so much to Classic Catering for giving my guests on of the best wedding reception dinners ever. Our plated dinner came out exactly as if you ordered it in a restaurant, hot and beautifully plated. It tasted even better then I remember from our tasting several months prior. We received so many compliments on how good the dinner and service was. The staff was quick and efficient in serving our 180 guests, the timing was perfect. Cheri and her team are great to work with and are very accommodating to any modifications you want to make. -
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User1304588 Sent on 08/27/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We would definitely recommend classic catering. The food was great! When they set up tent and tables we were missing things and they were very prompt in coming back to make it right. The service was perfect. Over all a great experience!! -
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Chaley Sent on 07/02/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From start to finish Cheri and the whole team at Classic Catering were a complete pleasure! I was way ahead of the game and started early, Cheri always made time to talk or email with me and actually helped me plan a ton of my reception. The food was delicious! Looked beautiful and was served by a friendly and professional staff. The rental equipment was beautiful as well, and my site maintenance manager asked for their card for future parties, he was so impressed with their setup! It truly felt like I was working with family, really talented wedding planning family, but family. It was the best day of our lives, and I would do it all over again with Cheri and the team at Classic Catering!
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Curt Sent on 06/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Staff were awesome & food was delicious, we received tons of compliments! -
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Susan Sent on 06/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kudos to Classic Catering for making my daughter's wedding celebration so special! Everything was wonderful- the food, the set up, the servers , and the responsiveness of the team.
They are an amazing group of people and I would recemmend them without reservation!. -
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L. Sent on 05/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything went exactly as planned, the hardest part was picking the menu! The food was prepared to perfection & the portions were generous, the food lines moved rather quickly for the amount of people we
were entertaining. The professionalism of the entire staff was top notch from start to finish.
The enormous feed back from our many quests were all favorable & can only boost your well run companies
reputation as most have never seen this type of pasta bar style dinner.
Job well done, glad to have you as part of my daughter's special day!!!! -
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Amy Sent on 05/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So happy we went with Classic Catering!! They were very easy to work with, great with communication, and saw the wedding exactly as I envisioned it! They have items to use for all types of weddings, even for my barn wedding (burlap table runnners, mason jars for drinking, etc)! The staff was very professional and I am so happy I chose them! The food was amazing and everybody raved about it! I would most definitely recommend using them! -
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Nicole Sent on 05/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I had such a wonderful experience working with Classic Catering. The entire staff was so professional and polite. Cheri, the Director of Events, was very helpful and was always available to answer any questions we had. It was such a relief to walk into our reception knowing that our guests would enjoy a delicious meal. Everyone we spoke to after dinner told us how much the loved the food was and that it was the best meal they have ever had at a wedding. We couldn't agree more. Thank you Classic! -
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User996365 Sent on 10/30/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I engaged Classic Catering & Events about 3 weeks before my wedding reception due to a snafu with my original caterer. Cheri at Classic Catering assisted me from start to finish in developing a menu that fit my budget. Her and her team did an excellent job with meal service - the food tasted as good as the descriptions provided.
Classic Catering also provided some rental equipment at a fair price that was delivered timely.
If you are in the Southwest Michigan area, Classic Catering & Events is an excellent option for your event. -
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Brian Sent on 10/17/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic Catering was a true pleasure to do business with. We live in metro Chicago, and having to commute back and forth was going to be one of our toughest obstacles to overcome. Everyone was very accomodating, even up to a few days before the wedding, and made the process very easy.
At the reception, the staff was incredible--very friendly, always looking to help us out, and kept us on schedule. The food was incredible and all the guest raved over its quality.
Thank you very much for making our specail day so special and smooth. -
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Erik Sent on 09/24/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We recently used Classic Catering & Events for our wedding in St. Joseph, MI, and were absolutely overjoyed with the job that they did. After meeting with several other caterers and feeling disappointed, we walked into Classic and knew right away that they were what we were looking for. Cheri was a delight to work with right from the beginning. Everything was very professional but also very friendly. The food was delicious, and they were totally open to some specific suggestions we had for our event. We made it clear from the beginning that we were not looking for your typical "wedding food" and they came through with a menu that delighted both us and our guests. The service was impeccable, both in planning and at the wedding. And for the quality of the food and service, we found that Classic was actually a value, especially compared to some other companies that we were not impressed with. We would wholeheartedly recommend Classic to anyone planning an event in the area. We couldn't have been happier with them, and would absolutely use them again. -
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Yolanda Sent on 06/15/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We have done business with Classic for several years and each time our experience is amazing! Always with such care and professionalism. My employees always enjoy the meals created by Classic. Two of our favorites have been the Omlet Bar and the Hawaiian feast -
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Sara Sent on 06/14/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic catering is wonderful! Everything from the initial meeting to the actual event, we were very pleased with the service, and the food tasted wonderful and our guests agreed!! -
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Neena Sent on 11/09/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone raved about the food at our wedding! It was absolutely D-LISH! I was a little alarmed a couple weeks before the wedding when they told me that if I had any problems to just go to the head girl about it and she'd take care of it. She then informed me she'd be the 20 yr old redhead. I was a little nervous because such a young girl was going to be in charge of everything. I was pleasantly surprised! She was so friendly and so so accommodating of everyone's needs. All the help they had there was absolutely WONDERFUL! We couldn't have been happier to go with Classic Catering! -
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Kathleen Sent on 08/06/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic Catering was very helpful in the coordinating of the wedding ceremony and reception. They have knowledge and access to whatever it is you may need for your wedding. The food and service is excellent! I highly recommend them!Classic Catering & Events's reply:
Thank you for the kind comments. -
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Deborah Sent on 06/25/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Choosing a caterer and rental company was very intimidating to me because it's so important to the success of the wedding! But once we chose Classic Catering, we knew we made the right choice!! Cheri at Classic Catering was a treasure. Not only did she always answer my questions and adjust things when I changed my mind, but she listened to my ideas and helped me make them come alive. They were so professional, yet easy going. We felt reassured every time we talked to them. Last minute changes were no problem and if I was worried about something, Cheri helped me work it out. Everyone raved about the food and the service. I've been to a lot of weddings where the food was just ok. Our food was fantastic and everyone told us! Classic Catering is a generous, professional, and a just plain outstanding company.Classic Catering & Events's reply:
Thank you! You were a wonderful bride to work with. You had a vision of your special day and I am glad that we could create that for you.
Best of luck! -
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John Sent on 02/25/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We counted on Classic Catering for our daughter's wedding and they certainly came through for us with flying colors! Great food and presentation. We would be delighted to us them again. -
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Tom Sent on 02/05/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cheri was the greatest wedding planner that anyone could ever hope for.
She was in constant contact with all of the parties involved. She has worked with all of the bakeries, and venues in the area for over 10 years. She knows exactly how to make a dream wedding happen.
The chef cooked a great meal, and the setup was nice, accomodations were made for the weather, and everything turned out great.
5 Stars for everyone involved.
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Rebecca Sent on 12/01/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
ASK FOR KAY! She was a caterer, wedding planner, worry about everything so you don't have to lady! I was overjoyed with our service. The guests LOVED the food. We did appetizers and she helped us with the menu, suggested a place for cakes, drinks...everything! -
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Nicole Sent on 10/27/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic catering is a fantastic resource to Western Michigan. They provide any services that you could possibly need....
They are extremely flexible and great to work with. The chef at Classic's is AMAZING. The food was ten times better than I ever expected. Everything was prepared with perfection and their food presentation is incredible. We were very impressed with the service provided by all their staff and one month later our guests are still talking about how much they loved the food at our wedding. If your looking for a catering company that will exceed any of your expectations, check out Classics. -
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Chrissy Sent on 10/01/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic Catering & Events absolutely was the best vendor we hired for our wedding day. They even picked up the slack from some other vendors that day. Cheri and her team were always asking what more they could do, and were willing to step up and solve any potential hiccup or question. They were competitively priced, and their food was far superior to all other caterers we tasted. They also listened to what we had to say, and what we wanted and were willing to mix and match menus for us.
We had a tough time looking for tacos. Every time we asked a potential caterer if we could do tacos for our wedding, they responded, "absolutely we do a wonderful fajita bar!" No. We said tacos. Big difference. And Classic Catering took that and made it better than we could have imagined!
I just wish we could have taken some food with us afterwards. We spent so much time planning and anticipating that meal, and we only were able to eat 1 plate of food. Leftovers would have been AMAAAAZING the next day. I'd have devoured some tacos and chipotle honey cornbread. -
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Amanda Sent on 09/25/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cheri was very accomodating and flexible when I made last minute changes. Planning a wedding from afar, Classic made me feel confident that everything would be handled on the big day. We received many compliments on the food and family style was perfect for our outdoor-casual yet classy affair. Highly Recommended! -
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Mary Sent on 12/08/20164.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic Catering & Events, Inc. was extremely easy to work with and provided great service for my tented reception on a private estate. Their servers were pleasant and professional the day of the wedding. My only issue with them was we rented everything from them for the reception and their generators ran out of gas so we lost power during the reception! The main contact then asked me for a gas can and gas --- in the middle of my reception. That is what we paid Classic for which was annoying and frustrating.
My husband and the best man had to go outside the tent in the pouring rain to dig through the garage for a gas can -- NOT what they should have had to be doing. Classic should have had the correct amount of gas AND extra backup gas and gas cans to service their products. We ended up having to run power to the house that the wedding was at.
Other than that, food was delicious, tent was beautiful, people were friendly.. I'd make sure you get the info backed up that they'll have enough gas to power your entire reception. -
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User2225034 Sent on 07/14/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great team and incredible level of service! -
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Kylie Sent on 08/08/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Cheri was wonderful. She promptly responded to all of my emails and was flexible with changes along the way. The food was great - everyone's plates were clean.
Thank you! -
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Sylvia Sent on 07/06/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
EXCELLENT service . TH FOOD WAS DELICIOUS,, lovely display, and lots of selection. Thecset up team with tent knew their business and was very efficient. The serving team on Saturday was really kind easy to work with and able to handle 200 people smoothly. You respected who we were as an older couple who had a plan. -
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Dean Sent on 06/08/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cheri did an excellent job in helping to coordinate our wedding. We would highly recommend her to others. Classic catering was very professional from start to ending of the event. Cheri helped clean up after the reception until everything was picked up. The food was just what we ordered. We had a family style dinner and felt the main course took a little longer than expected after salad was served however. Our guests were waiting a little too long so we had to check with the caterers to see how they were coming. Other then the speed with dinner, we were very pleased with their service and would highly recommend them to others. -
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Brian Sent on 06/27/20134.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Cheri and Classic Catering did a great job catering our wedding. Cheri was always ready to help us through the planning process and helped us pull off a pretty good wedding! -
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Sarah Sent on 06/22/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The food was excellent and Cheri was great as the Director of Events! -
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Alison Sent on 05/21/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
Catering was great! Venue was great! The only thing that would make this a 5star venue would be a little more time. 11am-11pm seems like a lot of time, but it cuts things close for a DIY bride. -
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Laura Sent on 06/17/20124.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food was delicious and we were so grateful that you were so willing to work with us on our extensive menu! We are both big food people and so one of the best comments we heard all night was, "Yeah, this is definitely not typical wedding food." Thanks Classic for making our day even more enjoyable! -
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User1290974 Sent on 08/17/20134.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
They were wonderful to work with. Great service! -
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Kristin Sent on 06/11/20134.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Wonderful to work with, great food! -
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Lindsey Sent on 07/15/20154.3 out of 5 rating4.3
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I would Highly recommend using this company. I planned my wedding from over seas and found them to be quite thorough with what they provide. I best realised this when I arrived in person to the tasting where face to face communication exposed how much they could do and how happy they were to accommodate my ideas. The food was simply delicious!!! The value for money was excellent as well especially since we got a package deal which included table-scapes (linens, floral centrepieces, cutlery, china, etc.). The tasting I attended with my mother, which was quite fun, was complimentary with the booking. It felt a little like an awkward first date/food critique but the chef took my suggestions and chimed in to offer wise council on amounts to order. We initially ordered WAY to much food but was finally talked down to the perfect amount. Little to no food was wasted and guests were thrilled with the family style selection.
Cheri was more than accommodating to guest count and last minute changes. She was quick with replying to me but could have been slightly more thorough in e-mails which could have prevented a few communication glitches regarding the "extras" that were ordered such as flowers/decorations.
What was provided and agreed upon went over and above my expectations! I'd hire them again for events in the future without bothering to shop around! -
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Jewelia Sent on 04/07/20084.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We were impressed with the aesthetics of the display and the food tasted good too! They were on time, well dressed, and provided good service throughout the night. -
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User1305995 Sent on 08/28/20134 out of 5 rating4.0
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Quality of service 2.5 out of 5 rating2.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
Cheri and Classic Catering provided great service. Aside from a few minor issues we we very impressed with the service and food.
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User1255456 Sent on 07/24/20134 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
This company provided rental chairs for my beach wedding as well as speakers. They certainly had the best price and would deliver/set-up/tear-down which was a bonus. However, their communication wasn't great. They seemed to always be very busy and didn't quite answer my questions fully. The speakers didn't end up working right either because of the lack of communication and power supply. I was frustrated that they weren't more in contact with me. However, the chairs looked very nice and they did provide the best prices in the area for chair rentals. -
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User2132294 Sent on 05/14/20153.7 out of 5 rating3.7
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Quality of service 2 out of 5 rating2.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 2 out of 5 rating2.0
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Flexibility 4.5 out of 5 rating4.5
Pros:
- We worked with Cheri, who was responsive and flexible.
- They were able to offer many different options in designing how we wanted our event - from chairs, linens, table configuration, food options. It really helped to make us feel the event would be "ours"
- The tasting appointment was lovely - they had a sample tablescape set up for us, and the food was delicious.
- The dessert table items (tasting cake, cake pops, dessert pops) were just incredible. We got so many compliments from our guests on these.
Cons:
- We had a custom table linen order that I was very specific about over email, phone calls, and in person. They had this custom linen on our table set up during our tasting......but when it came time to for our wedding day, the striped linens were evidently never ordered. So so disappointed by this.
- Our napkins were also the wrong color. I had confirmed this just two days before the wedding and was assured it would be correct.
- The food served at the wedding....albeit family style, so perhaps at our own risk....was lukewarm at best.
- The pasta dish we ordered wasn't correct. Not even close to what we had tasted. -
Quality of service
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Raechel Sent on 08/31/20173.4 out of 5 rating3.4
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Quality of service 3.5 out of 5 rating3.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
We worked with Classic for rentals and catering. On the day of the wedding, everything went smoothly and the food was awesome. The only reason I rated them a little poorly was because of the communication I received leading up to the wedding. I met with one of their coordinators towards the beginning of July, and didn't hear back from her with an updated contract until mid August, and our wedding was the end of August. It was one of those things I really wanted to get squared away so I wasn't making contract changes last minute, but their responsiveness just wasn't there. There were also small details that I caught in the wedding contract where I would have been spending more money if I hadn't. Just make sure you pay attention to detail and are on top of communication and you will be set! -
Quality of service
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Peggie Sent on 01/18/20121.5 out of 5 rating1.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1.5 out of 5 rating1.5
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Professionalism 1 out of 5 rating1.0
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Value 1.5 out of 5 rating1.5
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Flexibility 3 out of 5 rating3.0
Our experience with this caterer was extremely disappointing and it was unfortunate because they were our only option when booking our venue. We would like to think that the service we received was not due to the fact that they were the exclusive caterer but after the experience we had we really are not sure. Cheri was our contact at Classic and was helpful at the beginning but closer to the date became more challenging to work with. We had asked her for a basic service timeline of the event, like how long does dinner service take, so we could set up our timeline with the DJ and first dances. She refused to give us this basic information but offered us her services as a day of coordinator for an additional $2000. We declined because we had two event coordinators as guests that were going to handle this for us the day of our wedding.
Days leading up to our wedding we had emailed Cheri the tent floor plan and how many people would be seated at each table along with the locations of vegetarian entrees. The day of the event our coordinators saw issues with the seating at the tables but there was no one from Classic to address these issues with. They did call Cheri on her cell phone to inform her that some tables were missing chairs. When we walked into the tent at the start of our reception she approached us asking how her staff would know where vegetarians were seated. Apparently she has several email addresses and did not open our email with this information from days before. That shows very little organization and also not a characteristic we would even want in an event planner! My parents table did not have enough chairs so a few of their guests had to find a seat elsewhere, despite the fact that Cheri had our seating chart and was informed of this issue hours prior to the event. When we were announced at the reception and walked in to cut our cake there was no plate on the table or napkins. We stood there with all eyes, and cameras, on us covered in cake waiting for someone to do something. Cheri tossed us a plate like frisbee. So embarrassing and unprofessional! As the bride and groom we were given warm champagne for our toasts, had no servers taking our drink orders and had to have our parents wait on us. When our dinner arrived the food was cold! We were later informed by our guests that their tables did not have salt & pepper shakers nor did they have the steak knives we were promised. As the evening progressed we noticed the top tier to our wedding cake was damaged, as if dropped, and sitting on the head table. When I asked Cheri why it wasn't wrapped for us she told me that it was because I did not provide her with a box. I asked if she had foil and she said no... what catering company does not have foil? I was never told I needed to provide her with a box, nor have I ever heard of such a thing. Eventually she threw the cake in a plastic bag for us. Again, very unprofessional.
After our event we wrote a complaint letter to Classic addressing all of these frustrations. Cheri responded to us saying that we were offered her services as a wedding coordinator but declined. SO basically she is saying that had we paid her an additional $2000 we would have received better service, though we highly doubt that. That is borderline extortion, really. The service we received was terrible and not something you would expect from any reputable catering company. The whole experience left a really bad taste in our mouth, created unnecessary stress for both of us on the most important day of our lives and we write this review to hopefully prevent another happy couple from going through what we went through. When you spend that kind of money on an event you deserve much better service and salt & pepper shakers... -
Quality of service
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Miranda Sent on 07/10/20211 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
This place is horrible
**I am uploading this everywhere now because they removed my review off their Facebook page instead of owning up to it.
One star is too many.
My job caters in meals with Classic Catering every single day and 90% of it is old, rotten or raw. It is to the point where when their food comes, my staff and I throw it out immediately.
At this point I am convinced this company is attempting to poison us. Tuesday they served us salads. Thinking they were safe, my coworker ONLY ate the meat on top and got so sick from it she couldn't work the rest of her day.
After hearing other employees complain about their salads, we pulled ours out of the trash (because we NEVER trust their food) and opened them up to find BLACK and ROTTED avocado on every single salad. As I have said, this is not the first time.
Do not support this company. Ours has let them know our problems with their food multiple times, yet still they do nothing to change it. Even the fruit they serve is old.
Any company willing to let this continue... to care so less about their customers that they would let this happen, is not worth your business.
**My staff and I have photos - my phone isn't letting me add them. -
Quality of service
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