Classic Catering & Events Reviews

Reviews
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Quality of service 4.7 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards








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Featured
Gabrielle Sent on 09/28/20245 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Autumn is Fabulous & so is all the staff at Classic Catering!!!
Classic Catering went above and beyond for our wedding earlier this month!! Autumn was absolutely amazing from communicating back and forth regarding details for the big day all the way up to the day of the wedding. She even helped me find a bakery for our desserts! During our wedding, she checked in with us throughout the night several times to make sure we had everything we needed and the food was to our liking (and it WAS!!). She even made us a little plate of appetizers at our head table, since we were taking pictures during cocktail hour. Our meal was wonderful and everything was fresh and very tasty. The farmhouse salad was sooo good and the dual entree of the herb roasted chicken & the beef medallions were incredible. We also had a late-night pretzel bar and it did not disappoint!! It was a huge hit with our guests. Autumn was so detail-oriented and thought of everything to make our day the best day ever! Thank you Classic Catering staff and an extra thank you to Autumn!! 😊Classic Catering went above and beyond for our wedding earlier this month!! Autumn was absolutely amazing from communicating back and forth regarding details for the big day all the way up to the day of the wedding. She even helped me find a bakery for our desserts! During our wedding, she checked in with us throughout the night several times to make sure we had everything we needed and the food was to our liking (and it WAS!!). She even made us a little plate of appetizers at our head table, since we were taking pictures during cocktail hour. Our meal was wonderful and everything was fresh and very tasty. The farmhouse salad was sooo good and the dual entree of the herb roasted chicken & the beef medallions were incredible. We also had a late-night pretzel bar and it did not disappoint!! It was a huge hit with our guests. Autumn was so detail-oriented and thought of everything to make our day the best day ever! Thank you Classic Catering staff and an extra thank you to Autumn!! 😊Classic Catering & Events's reply:
Thank you so much Gabrielle - you were such a joy to work with and the party was so lovely. Please tell your friends and family that they are a great bunch of people who were so kind to us :)
All the best in your future together! -
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Rachel Sent on 04/26/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Incredible Food. Incredible Service.
Classic Catering did an incredible job on the food for our wedding! We were amazed at how professional and quick they were to serve 220 people with plated style dining. The food was FANTASTIC and everyone raved about it. They were extremely responsive and did an excellent job of accommodating all of our dietary restrictions as well. Cannot recommend them enough!!Classic Catering did an incredible job on the food for our wedding! We were amazed at how professional and quick they were to serve 220 people with plated style dining. The food was FANTASTIC and everyone raved about it. They were extremely responsive and did an excellent job of accommodating all of our dietary restrictions as well. Cannot recommend them enough!! -
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Jade Sent on 10/31/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Seamless Experience, Excellent Food
We used Classic for our food and rentals. Autumn was amazing to work with and answered all of our questions promptly. The on-site team was phenomenal. The team set up the rentals just as I describes to them and cleaned everything up efficiently. The food was excellent! No dry chicken at this wedding! Highly recommend!We used Classic for our food and rentals. Autumn was amazing to work with and answered all of our questions promptly. The on-site team was phenomenal. The team set up the rentals just as I describes to them and cleaned everything up efficiently. The food was excellent! No dry chicken at this wedding! Highly recommend!Classic Catering & Events's reply:
Thank you so much Jade, it was a pleasure working with you for such an important day in your life and I am so glad you enjoyed everything :) -
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Emily Sent on 10/03/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect for our beach wedding!
We hired Classic Catering and Events for rentals for our beach ceremony (items included chairs, alter, and wine barrel table). The crew arrived and had everything set up on time. The crew was very professional and friendly - we did not hear any complaints on hauling their equipment through the sand. They even measured the rows to make sure they were spread out evenly. This was a HUGE bonus for my husband! They were also very flexible and understanding when our wedding ran a little late. After they tore down, you could not tell there had been an event there. They cleaned up very quickly, and very well. Thank you again!We hired Classic Catering and Events for rentals for our beach ceremony (items included chairs, alter, and wine barrel table). The crew arrived and had everything set up on time. The crew was very professional and friendly - we did not hear any complaints on hauling their equipment through the sand. They even measured the rows to make sure they were spread out evenly. This was a HUGE bonus for my husband! They were also very flexible and understanding when our wedding ran a little late. After they tore down, you could not tell there had been an event there. They cleaned up very quickly, and very well. Thank you again! -
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Carrie Sent on 10/02/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Delicious Food Options
Working with Classic Catering for our wedding and rehearsal dinner was such a pleasant experience. We started off on a great foot with the tasting, it was hard to choose from all of their delicious options. They were communicative and accommodating throughout our planning process and their staff was super attentive to my husband and I on our wedding day, ensuring we had a chance to eat something between chatting with our guests! I would highly recommend them for any event in the area.Working with Classic Catering for our wedding and rehearsal dinner was such a pleasant experience. We started off on a great foot with the tasting, it was hard to choose from all of their delicious options. They were communicative and accommodating throughout our planning process and their staff was super attentive to my husband and I on our wedding day, ensuring we had a chance to eat something between chatting with our guests! I would highly recommend them for any event in the area. -
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Archana Sent on 01/11/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Highly Recommend Classic Catering & Events
We went with Classic Catering & Events for our wedding late last year and couldn't be happier with our choice. They were a one stop solution for excellent high quality food, co-ordinated furniture rentals, table top rentals and linens. They were reasonably priced for the quality of service and food (and I did a LOT of research before finalizing!). Classic was also flexible with their Menu choices and were happy to customize as required.
Julie Moser was absolutely wonderful to work with- extremely accommodating of small asks, very detail oriented and thorough, responsive, made great suggestions but was not pushy and overall very pleasant.
The service on the day of the event exceeded my expectations- the Staff were very pleasant and highly attentive. All our guests were well taken care of and were raving about the food.
We highly recommend Classic Catering & Events !We went with Classic Catering & Events for our wedding late last year and couldn't be happier with our choice. They were a one stop solution for excellent high quality food, co-ordinated furniture rentals, table top rentals and linens. They were reasonably priced for the quality of service and food (and I did a LOT of research before finalizing!). Classic was also flexible with their Menu choices and were happy to customize as required.
Julie Moser was absolutely wonderful to work with- extremely accommodating of small asks, very detail oriented and thorough, responsive, made great suggestions but was not pushy and overall very pleasant.
The service on the day of the event exceeded my expectations- the Staff were very pleasant and highly attentive. All our guests were well taken care of and were raving about the food.
We highly recommend Classic Catering & Events !Classic Catering & Events's reply:
Hi Archana! Thank you so very much for sharing your experience with our team here at Classic and for your kind words! We are thrilled to hear you and your guests had such a wonderful time and enjoyed their meals. You put a lot of hard work and organization into every detail of your wedding and the day was absolutely beautiful! It was an honor to be included in your celebration of love and we wish you, John, and your family all the very best! -
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Aveen Sent on 12/24/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best!!!
My husband and I (finally) got to celebrate our wedding in June 2021 and we only have wonderful things to say about Classic. They catered our rehearsal dinner, cocktail hour, and seated reception. Our guests had rave reviews on the food (and beverages!). Many said it was the best food they had had at a wedding ever. We had several guests with food limitations/allergies, but this did not faze Classic. The main dish, a dual course of crab cakes and steak was phenomenal, but the gluten free, vegan, vegetarian, and dairy free options were all scrumptious as well. They were incredibly flexible and friendly during the planning process. Big shout out to David for being a phenomenal point person. We couldn't imagine working with a better group.My husband and I (finally) got to celebrate our wedding in June 2021 and we only have wonderful things to say about Classic. They catered our rehearsal dinner, cocktail hour, and seated reception. Our guests had rave reviews on the food (and beverages!). Many said it was the best food they had had at a wedding ever. We had several guests with food limitations/allergies, but this did not faze Classic. The main dish, a dual course of crab cakes and steak was phenomenal, but the gluten free, vegan, vegetarian, and dairy free options were all scrumptious as well. They were incredibly flexible and friendly during the planning process. Big shout out to David for being a phenomenal point person. We couldn't imagine working with a better group.-
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+2 photos
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Quality of service
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Missy Sent on 10/28/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
No need to look anywhere else!
Classic Catering was absolutely phenomenal to work with! They are so professional, prompt, efficient, thorough and creative as a team. Every step of our planning process was made easier through their knowledge and expertise. Despite our daughter's wedding having to be postponed and re-planned 3 different times due to the challenges of the pandemic, Classic Catering was so incredibly understanding and helpful throughout it all. Julie, Brett and their team listened closely and made note of every detail they were given. They truly made all of our ideas become a reality in the most magical way. Classic Catering has a wealth of resources and years of experience. If there is something that they can't provide themselves, they will find it for you. They are always willing to go above and beyond. They are quite honestly a one stop shop!! There truly is no need to look anywhere else.Classic Catering was absolutely phenomenal to work with! They are so professional, prompt, efficient, thorough and creative as a team. Every step of our planning process was made easier through their knowledge and expertise. Despite our daughter's wedding having to be postponed and re-planned 3 different times due to the challenges of the pandemic, Classic Catering was so incredibly understanding and helpful throughout it all. Julie, Brett and their team listened closely and made note of every detail they were given. They truly made all of our ideas become a reality in the most magical way. Classic Catering has a wealth of resources and years of experience. If there is something that they can't provide themselves, they will find it for you. They are always willing to go above and beyond. They are quite honestly a one stop shop!! There truly is no need to look anywhere else.Classic Catering & Events's reply:
Missy and Family- Thank you so much for these thoughtful and kind words! Kayla and Joe's wedding was a long awaited dream come true and magical in every way! Your family was an absolute joy to work with and get to know over the last couple of years. We are grateful to have helped you in the planning process from start to finish and wish you all the very best! -
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Cameron Sent on 10/24/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Stop your search and just pick Classic Catering.
Classic Catering GREATLY outshined all the other caterers we looked at in the area. They were focused on our satisfaction first and foremost. The entire process was very easy, and our contact, Autumn, was a pleasure to work with. They have a HUGE selection of various dishes so they can fit any theme you want for your event.
I remember every wedding I went to that had terrible food, and it was my goal to make sure that our food was fantastic. Classic Catering absolutely blew away my expectations, and our friends and family keep talking about how amazing everything was. The appetizers were delicious, the dinner was outstanding (and with huge portions), and the desserts were otherworldly.
Catering can be such a worry when it comes to your wedding, but if you choose Classic Catering, you won't have to worry at all. You and your guests won't be disappointed. Stop your search here.Classic Catering GREATLY outshined all the other caterers we looked at in the area. They were focused on our satisfaction first and foremost. The entire process was very easy, and our contact, Autumn, was a pleasure to work with. They have a HUGE selection of various dishes so they can fit any theme you want for your event.
I remember every wedding I went to that had terrible food, and it was my goal to make sure that our food was fantastic. Classic Catering absolutely blew away my expectations, and our friends and family keep talking about how amazing everything was. The appetizers were delicious, the dinner was outstanding (and with huge portions), and the desserts were otherworldly.
Catering can be such a worry when it comes to your wedding, but if you choose Classic Catering, you won't have to worry at all. You and your guests won't be disappointed. Stop your search here. -
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Miranda Sent on 07/10/20211 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
This place is horrible
**I am uploading this everywhere now because they removed my review off their Facebook page instead of owning up to it.
One star is too many.
My job caters in meals with Classic Catering every single day and 90% of it is old, rotten or raw. It is to the point where when their food comes, my staff and I throw it out immediately.
At this point I am convinced this company is attempting to poison us. Tuesday they served us salads. Thinking they were safe, my coworker ONLY ate the meat on top and got so sick from it she couldn't work the rest of her day.
After hearing other employees complain about their salads, we pulled ours out of the trash (because we NEVER trust their food) and opened them up to find BLACK and ROTTED avocado on every single salad. As I have said, this is not the first time.
Do not support this company. Ours has let them know our problems with their food multiple times, yet still they do nothing to change it. Even the fruit they serve is old.
Any company willing to let this continue... to care so less about their customers that they would let this happen, is not worth your business.
**My staff and I have photos - my phone isn't letting me add them.**I am uploading this everywhere now because they removed my review off their Facebook page instead of owning up to it.
One star is too many.
My job caters in meals with Classic Catering every single day and 90% of it is old, rotten or raw. It is to the point where when their food comes, my staff and I throw it out immediately.
At this point I am convinced this company is attempting to poison us. Tuesday they served us salads. Thinking they were safe, my coworker ONLY ate the meat on top and got so sick from it she couldn't work the rest of her day.
After hearing other employees complain about their salads, we pulled ours out of the trash (because we NEVER trust their food) and opened them up to find BLACK and ROTTED avocado on every single salad. As I have said, this is not the first time.
Do not support this company. Ours has let them know our problems with their food multiple times, yet still they do nothing to change it. Even the fruit they serve is old.
Any company willing to let this continue... to care so less about their customers that they would let this happen, is not worth your business.
**My staff and I have photos - my phone isn't letting me add them. -
Quality of service
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Paige Sent on 06/14/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Covid Wedding
My wedding was originally scheduled to be in 2020. Well like many other brides because of Covid my wedding did not happen.
Classic Catering and Events was my
original vendor for not just food but all my linen, placers, silverware. When Covid hit my husband and I made the hard decision to postpone into 2021.
Originally I had asked if anything from my down deposit could be refunded. Unfortunately it was not able to be. Which was okay because I knew that was a long shot asking.
Julie and I began corresponding back and forth and I had asked her if we could work it out to where I could receive food for the 150 people coming to my wedding this year.
They were more than helpful and everyone was raving about how much they loved all of our food.
I really appreciate all the hard work and emails back and forth. And I appreciated how fast they responded to my zillion questions the last 2 years.
Thank you so much.My wedding was originally scheduled to be in 2020. Well like many other brides because of Covid my wedding did not happen.
Classic Catering and Events was my
original vendor for not just food but all my linen, placers, silverware. When Covid hit my husband and I made the hard decision to postpone into 2021.
Originally I had asked if anything from my down deposit could be refunded. Unfortunately it was not able to be. Which was okay because I knew that was a long shot asking.
Julie and I began corresponding back and forth and I had asked her if we could work it out to where I could receive food for the 150 people coming to my wedding this year.
They were more than helpful and everyone was raving about how much they loved all of our food.
I really appreciate all the hard work and emails back and forth. And I appreciated how fast they responded to my zillion questions the last 2 years.
Thank you so much.Classic Catering & Events's reply:
Paige, thank you so much for all of your kind words! You have been such a positive client throughout the entire planning experience despite challenges along the way! It was our true pleasure to work with you and Casey on wedding plans and are so glad everything worked out for the best! We wish you much happiness in the years to come! -
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Christina Sent on 10/07/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent Food and Service!
We worked with Julie and she was fantastic! She was very thorough and thought of details we didn’t think of. At our food tasting she helped us decide on everything from the food to the way the napkins were folded to where different tables should go. She was also very responsive to our emails. Classic Catering worked with us to create a signature pizza with the toppings we wanted and were extremely flexible through the entire planning process. The day of the wedding went smoothly and we heard a lot of great feedback from guests about the food.
We worked with Julie and she was fantastic! She was very thorough and thought of details we didn’t think of. At our food tasting she helped us decide on everything from the food to the way the napkins were folded to where different tables should go. She was also very responsive to our emails. Classic Catering worked with us to create a signature pizza with the toppings we wanted and were extremely flexible through the entire planning process. The day of the wedding went smoothly and we heard a lot of great feedback from guests about the food.
Classic Catering & Events's reply:
Thank you and Josh so much for your kind words! It was our absolute pleasure to work with you both during the planning process. We are so happy you had such a wonderful day and your guests loved their experience with Classic Catering & Events! We wish you two all the best! -
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Caitlin Sent on 09/29/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing food & love the taste testing!
We hired Classic Catering for our wedding on July 11th of this year! We came in for a taste testing and are so glad we did. The food was amazing and it helped us narrow it down to what we thought our guests would enjoy the most! They were very easy to work with amid all the changes around covid and decreasing our weeding size. We also rented bar necessities, chargers, silverware and the cross-back chairs from them as they were allowed for the outside reception as some places aren't. We would definitely recommend!!We hired Classic Catering for our wedding on July 11th of this year! We came in for a taste testing and are so glad we did. The food was amazing and it helped us narrow it down to what we thought our guests would enjoy the most! They were very easy to work with amid all the changes around covid and decreasing our weeding size. We also rented bar necessities, chargers, silverware and the cross-back chairs from them as they were allowed for the outside reception as some places aren't. We would definitely recommend!!Classic Catering & Events's reply:
Hi Caitlin,
Thank you so much for your kind words! It was our true pleasure to assist you in the planning process! We wish you all the best! -
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Hayden Sent on 08/24/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A+ Food and A+ Service
Classic catered our SW MI wedding this summer and were truly amazing to work with throughout the whole process, from tasting the food and dessert table, to changing details due to COVID, to the professionalism of the wait staff on the day of our wedding. Our guests absolutely loved dinner, the dessert table, and the late night snack. The linens and place settings were all gorgeous and made the event that much more special. Brett, Melissa, and Julie were amazing to work with and I would absolutely recommend Classic for any catering or rental needs.Classic catered our SW MI wedding this summer and were truly amazing to work with throughout the whole process, from tasting the food and dessert table, to changing details due to COVID, to the professionalism of the wait staff on the day of our wedding. Our guests absolutely loved dinner, the dessert table, and the late night snack. The linens and place settings were all gorgeous and made the event that much more special. Brett, Melissa, and Julie were amazing to work with and I would absolutely recommend Classic for any catering or rental needs.Classic Catering & Events's reply:
Thank you so much for this sweet message, Hayden! You and Kevin were a true delight to work with and it was our honor to assist you in the planning process from start to finish. We are so happy you had such a beautiful day with your loved ones and we wish you all the best! -
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Brooke Sent on 10/18/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great service and food!
We worked with Julie for our wedding and she was fantastic! My husband and I did a tasting with them and they were extremely helpful and the food was great. I am a vegetarian and my husband is not, but they accommodated both our preferences and helped us create the perfect menu for our wedding. We also rented our linens and dishes from them; their vintage plates are so cute and we had the most beautiful napkin rings. Julie responded quickly to all emails and kept all our changes and revisions up-to date throughout the process. Everything went great the day of our wedding and we heard great things from our guests on the food.We worked with Julie for our wedding and she was fantastic! My husband and I did a tasting with them and they were extremely helpful and the food was great. I am a vegetarian and my husband is not, but they accommodated both our preferences and helped us create the perfect menu for our wedding. We also rented our linens and dishes from them; their vintage plates are so cute and we had the most beautiful napkin rings. Julie responded quickly to all emails and kept all our changes and revisions up-to date throughout the process. Everything went great the day of our wedding and we heard great things from our guests on the food.Classic Catering & Events's reply:
Thank you so much Brooke! You and Grant created an incredible menu and our teams were honored to be a part of your wedding day! You worked so hard organizing all the little details for us and we appreciate it! The dinosaurs are still some of my favorite touches on the day. Wishing you both all the best as you begin newlywed lives together! -
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Sarah Sent on 10/29/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Delicious food!
We are so happy with our decision to choose Classic Catering for both our rehearsal dinner and Wedding Reception. The food and service was great!We are so happy with our decision to choose Classic Catering for both our rehearsal dinner and Wedding Reception. The food and service was great!Classic Catering & Events's reply:
Hi Sarah! Thank you so much for the compliment and the opportunity to be a part of your wedding weekend. We are thrilled you, Brent, your families, and your friends all enjoyed Classic Catering & Events both for your rehearsal and wedding. Our team wishes you the best as you begin your marriage together! -
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Lindsey Sent on 10/28/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Outstanding!
Julie Moser and all those at Classic Catering were phenomenal. We were on a short time frame for the wedding. It was smallish wedding but Julie treated us like we were their largest client. Food was great. Served professionally. Absolutely loved them.Julie Moser and all those at Classic Catering were phenomenal. We were on a short time frame for the wedding. It was smallish wedding but Julie treated us like we were their largest client. Food was great. Served professionally. Absolutely loved them.Classic Catering & Events's reply:
Hi Lindsey! Thank you for taking the time to share these kind words. Our team enjoyed working with you and your parents to help give you the best wedding weekend possible. It was an honor to be a part of your special day and we wish you all the happiness in the years ahead. -
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Raechel Sent on 08/31/20173.4 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4 out of 5 rating
We worked with Classic for rentals and catering. On the day of the wedding, everything went smoothly and the food was awesome. The only reason I rated them a little poorly was because of the communication I received leading up to the wedding. I met with one of their coordinators towards the beginning of July, and didn't hear back from her with an updated contract until mid August, and our wedding was the end of August. It was one of those things I really wanted to get squared away so I wasn't making contract changes last minute, but their responsiveness just wasn't there. There were also small details that I caught in the wedding contract where I would have been spending more money if I hadn't. Just make sure you pay attention to detail and are on top of communication and you will be set!We worked with Classic for rentals and catering. On the day of the wedding, everything went smoothly and the food was awesome. The only reason I rated them a little poorly was because of the communication I received leading up to the wedding. I met with one of their coordinators towards the beginning of July, and didn't hear back from her with an updated contract until mid August, and our wedding was the end of August. It was one of those things I really wanted to get squared away so I wasn't making contract changes last minute, but their responsiveness just wasn't there. There were also small details that I caught in the wedding contract where I would have been spending more money if I hadn't. Just make sure you pay attention to detail and are on top of communication and you will be set! -
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Amanda Sent on 01/09/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely, excellent customer service.Absolutely, excellent customer service. -
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Mary Sent on 12/08/20164.8 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Classic Catering & Events, Inc. was extremely easy to work with and provided great service for my tented reception on a private estate. Their servers were pleasant and professional the day of the wedding. My only issue with them was we rented everything from them for the reception and their generators ran out of gas so we lost power during the reception! The main contact then asked me for a gas can and gas --- in the middle of my reception. That is what we paid Classic for which was annoying and frustrating.
My husband and the best man had to go outside the tent in the pouring rain to dig through the garage for a gas can -- NOT what they should have had to be doing. Classic should have had the correct amount of gas AND extra backup gas and gas cans to service their products. We ended up having to run power to the house that the wedding was at.
Other than that, food was delicious, tent was beautiful, people were friendly.. I'd make sure you get the info backed up that they'll have enough gas to power your entire reception.Classic Catering & Events, Inc. was extremely easy to work with and provided great service for my tented reception on a private estate. Their servers were pleasant and professional the day of the wedding. My only issue with them was we rented everything from them for the reception and their generators ran out of gas so we lost power during the reception! The main contact then asked me for a gas can and gas --- in the middle of my reception. That is what we paid Classic for which was annoying and frustrating.
My husband and the best man had to go outside the tent in the pouring rain to dig through the garage for a gas can -- NOT what they should have had to be doing. Classic should have had the correct amount of gas AND extra backup gas and gas cans to service their products. We ended up having to run power to the house that the wedding was at.
Other than that, food was delicious, tent was beautiful, people were friendly.. I'd make sure you get the info backed up that they'll have enough gas to power your entire reception. -
Quality of service
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Amy Sent on 09/27/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My groom and I decided to go with Classic Catering and Events after having a great tasting and meeting with a couple people on their team. They really made us feel like they would go above and beyond to make sure our catering was perfect. We were so happy the day of our event with them and their team! They delivered all the items we ordered on time, removed them at the end of the night, had great food (it tasted even better than at our tasting!) and lots of it! Their team was so nice and made sure our guests were really taken care of. I cannot recommend them enough!My groom and I decided to go with Classic Catering and Events after having a great tasting and meeting with a couple people on their team. They really made us feel like they would go above and beyond to make sure our catering was perfect. We were so happy the day of our event with them and their team! They delivered all the items we ordered on time, removed them at the end of the night, had great food (it tasted even better than at our tasting!) and lots of it! Their team was so nice and made sure our guests were really taken care of. I cannot recommend them enough! -
Quality of service
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Lindsey Sent on 07/15/20154.3 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
I would Highly recommend using this company. I planned my wedding from over seas and found them to be quite thorough with what they provide. I best realised this when I arrived in person to the tasting where face to face communication exposed how much they could do and how happy they were to accommodate my ideas. The food was simply delicious!!! The value for money was excellent as well especially since we got a package deal which included table-scapes (linens, floral centrepieces, cutlery, china, etc.). The tasting I attended with my mother, which was quite fun, was complimentary with the booking. It felt a little like an awkward first date/food critique but the chef took my suggestions and chimed in to offer wise council on amounts to order. We initially ordered WAY to much food but was finally talked down to the perfect amount. Little to no food was wasted and guests were thrilled with the family style selection.
Cheri was more than accommodating to guest count and last minute changes. She was quick with replying to me but could have been slightly more thorough in e-mails which could have prevented a few communication glitches regarding the "extras" that were ordered such as flowers/decorations.
What was provided and agreed upon went over and above my expectations! I'd hire them again for events in the future without bothering to shop around!I would Highly recommend using this company. I planned my wedding from over seas and found them to be quite thorough with what they provide. I best realised this when I arrived in person to the tasting where face to face communication exposed how much they could do and how happy they were to accommodate my ideas. The food was simply delicious!!! The value for money was excellent as well especially since we got a package deal which included table-scapes (linens, floral centrepieces, cutlery, china, etc.). The tasting I attended with my mother, which was quite fun, was complimentary with the booking. It felt a little like an awkward first date/food critique but the chef took my suggestions and chimed in to offer wise council on amounts to order. We initially ordered WAY to much food but was finally talked down to the perfect amount. Little to no food was wasted and guests were thrilled with the family style selection.
Cheri was more than accommodating to guest count and last minute changes. She was quick with replying to me but could have been slightly more thorough in e-mails which could have prevented a few communication glitches regarding the "extras" that were ordered such as flowers/decorations.
What was provided and agreed upon went over and above my expectations! I'd hire them again for events in the future without bothering to shop around! -
Quality of service
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User2225034 Sent on 07/14/20154.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Great team and incredible level of service!Great team and incredible level of service! -
Quality of service
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Amanda Sent on 07/08/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cheri and her staff at Classic Catering and Small Town Weddings put me right at ease. Cheri handled everything I needed and after each change I made she was quick to provide an updated event contract for me to look over. I was impressed with her organization and level of service. Had it not been for Chreri, I don't believe our friends and family would be saying that ours was the best wedding they'd ever attended. I highly recommend Cheri and Classic Catering!!Cheri and her staff at Classic Catering and Small Town Weddings put me right at ease. Cheri handled everything I needed and after each change I made she was quick to provide an updated event contract for me to look over. I was impressed with her organization and level of service. Had it not been for Chreri, I don't believe our friends and family would be saying that ours was the best wedding they'd ever attended. I highly recommend Cheri and Classic Catering!! -
Quality of service
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User2132294 Sent on 05/14/20153.7 out of 5 rating
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Quality of service 2 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 2 out of 5 rating
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Flexibility 4.5 out of 5 rating
Pros:
- We worked with Cheri, who was responsive and flexible.
- They were able to offer many different options in designing how we wanted our event - from chairs, linens, table configuration, food options. It really helped to make us feel the event would be "ours"
- The tasting appointment was lovely - they had a sample tablescape set up for us, and the food was delicious.
- The dessert table items (tasting cake, cake pops, dessert pops) were just incredible. We got so many compliments from our guests on these.
Cons:
- We had a custom table linen order that I was very specific about over email, phone calls, and in person. They had this custom linen on our table set up during our tasting......but when it came time to for our wedding day, the striped linens were evidently never ordered. So so disappointed by this.
- Our napkins were also the wrong color. I had confirmed this just two days before the wedding and was assured it would be correct.
- The food served at the wedding....albeit family style, so perhaps at our own risk....was lukewarm at best.
- The pasta dish we ordered wasn't correct. Not even close to what we had tasted.Pros:
- We worked with Cheri, who was responsive and flexible.
- They were able to offer many different options in designing how we wanted our event - from chairs, linens, table configuration, food options. It really helped to make us feel the event would be "ours"
- The tasting appointment was lovely - they had a sample tablescape set up for us, and the food was delicious.
- The dessert table items (tasting cake, cake pops, dessert pops) were just incredible. We got so many compliments from our guests on these.
Cons:
- We had a custom table linen order that I was very specific about over email, phone calls, and in person. They had this custom linen on our table set up during our tasting......but when it came time to for our wedding day, the striped linens were evidently never ordered. So so disappointed by this.
- Our napkins were also the wrong color. I had confirmed this just two days before the wedding and was assured it would be correct.
- The food served at the wedding....albeit family style, so perhaps at our own risk....was lukewarm at best.
- The pasta dish we ordered wasn't correct. Not even close to what we had tasted. -
Quality of service
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