Chase Canopy Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
22 reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Morgan W. Sent on 03/03/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
100% Recommend Chase Canopy!
We had so many last minute changes to our wedding plans because of the pandemic, but Chase Canopy met our every need. We ordered a different tent, but someone did not return it in time, so they actually upgraded us to a brand new, beautiful tent, with flags on top that were the color of our choosing! It also came with string lights all throughout the inside of the tent. It was absolutely gorgeous!We had so many last minute changes to our wedding plans because of the pandemic, but Chase Canopy met our every need. We ordered a different tent, but someone did not return it in time, so they actually upgraded us to a brand new, beautiful tent, with flags on top that were the color of our choosing! It also came with string lights all throughout the inside of the tent. It was absolutely gorgeous! -
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Heather P. Sent on 01/05/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing and easy to work with!
Eric and the team were such wonderful people to work with. Throughout the process, Eric was incredibly responsive and patient with all my questions and changes. The installation team were champions for erecting the tent on the sand in the middle of a storm in order to not delay the other vendors' setup. We had a small mishap with our generator and DJ the day of but it was quickly fixed by the attendant. Would highly recommend!Eric and the team were such wonderful people to work with. Throughout the process, Eric was incredibly responsive and patient with all my questions and changes. The installation team were champions for erecting the tent on the sand in the middle of a storm in order to not delay the other vendors' setup. We had a small mishap with our generator and DJ the day of but it was quickly fixed by the attendant. Would highly recommend! -
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Catie Sent on 11/05/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Dream to Work With
Working with Chase Canopy was possibly the easiest, most streamlined part of planning our wedding. They are true experts and have excellent knowledge of their field and inventory. They made excellent recommendations and helped us to develop and visualize some of the most important details of the big day-- even recommending options that were more visually impactful but still cost effective, which we appreciated. They were patient and accommodating when we had to make a few last minute, unavoidable changes.
They managed all delivery, set up, and take down seamlessly and everything was excellent quality-- the tent was gorgeous and dramatic, and set a perfect tone for our outdoor reception.
Working with Chase Canopy was possibly the easiest, most streamlined part of planning our wedding. They are true experts and have excellent knowledge of their field and inventory. They made excellent recommendations and helped us to develop and visualize some of the most important details of the big day-- even recommending options that were more visually impactful but still cost effective, which we appreciated. They were patient and accommodating when we had to make a few last minute, unavoidable changes.
They managed all delivery, set up, and take down seamlessly and everything was excellent quality-- the tent was gorgeous and dramatic, and set a perfect tone for our outdoor reception.
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Matthew Sent on 10/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When we found our ideal wedding venue, The Eugene O’Neill Theater Center, we were thrilled. It was beautiful and had everything we wanted. Unfortunately, the venue provides nothing to its renters. Everything, literally every thing, was therefore a rental.
Chase Canopy was amazing. Our wedding was a 9-hour extravaganza featuring a 10-song cabaret during cocktail hour and an open mic/ piano bar after party. Each part of the day required the space to be constantly transformed, and at a moment’s notice, and the whole Chase Canopy team worked tirelessly throughout the day to ensure that the many, many parts of the day were executed flawlessly. We couldn’t be happier with how everything came together and how brilliantly they handled a long and complicated affair.
When we found our ideal wedding venue, The Eugene O’Neill Theater Center, we were thrilled. It was beautiful and had everything we wanted. Unfortunately, the venue provides nothing to its renters. Everything, literally every thing, was therefore a rental.
Chase Canopy was amazing. Our wedding was a 9-hour extravaganza featuring a 10-song cabaret during cocktail hour and an open mic/ piano bar after party. Each part of the day required the space to be constantly transformed, and at a moment’s notice, and the whole Chase Canopy team worked tirelessly throughout the day to ensure that the many, many parts of the day were executed flawlessly. We couldn’t be happier with how everything came together and how brilliantly they handled a long and complicated affair.
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Quality of service
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Nina Sent on 02/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We rented a black dance floor for our NYE wedding to fit our theme and it was AWESOME! It looked great with our color scheme and was large enough to accommodate our large wedding. Ben Philbrook from Chase was professional and answered all of our questions about the rental. It was delivered on time and was very clean. I would highly recommend purchasing rentals through Chase Canopy!We rented a black dance floor for our NYE wedding to fit our theme and it was AWESOME! It looked great with our color scheme and was large enough to accommodate our large wedding. Ben Philbrook from Chase was professional and answered all of our questions about the rental. It was delivered on time and was very clean. I would highly recommend purchasing rentals through Chase Canopy! -
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Laura Sent on 09/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Chase is a great example of how all vendors should act. They were very organized, easily reachable by phone AND email, responded quickly--always, were friendly, have a huge inventory, and went above the minimum. For example, they installed our tents two days before the wedding, but returned on the day itself to make sure everything looked perfect. It was an absolute pleasure working with them. *Tip: Table and chair set-up must be requested and is an additional charge beyond the delivery fee.Chase is a great example of how all vendors should act. They were very organized, easily reachable by phone AND email, responded quickly--always, were friendly, have a huge inventory, and went above the minimum. For example, they installed our tents two days before the wedding, but returned on the day itself to make sure everything looked perfect. It was an absolute pleasure working with them. *Tip: Table and chair set-up must be requested and is an additional charge beyond the delivery fee. -
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Brianna Sent on 12/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
There aren't many tent places in Marion, MA and that's fine because Chase Canopy is the best! In the middle of our wedding the lights went out, and they had someone back to our house within the hour to fix it for us. They setup a beautiful tent Thursday before our wedding, and had it hurricane proof just in case the winds were strong (which they can be at the house we got married at). They thought of everything, really wonderful experience!There aren't many tent places in Marion, MA and that's fine because Chase Canopy is the best! In the middle of our wedding the lights went out, and they had someone back to our house within the hour to fix it for us. They setup a beautiful tent Thursday before our wedding, and had it hurricane proof just in case the winds were strong (which they can be at the house we got married at). They thought of everything, really wonderful experience! -
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User2202614 Sent on 06/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very professional. Outstanding quality tent! A pleasure to work with.Very professional. Outstanding quality tent! A pleasure to work with. -
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Ellen Sent on 06/23/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Chase Canopy provided the tent, tables, linens and china for my daughter's backyard wedding. Dealing with them was a pleasure from the initial meeting to the set up and breakdown. They arrived, got right down to business and set up a beautiful (and very large!) tent. Great group of professionals and I highly recommend them and would definitely use them again.Chase Canopy provided the tent, tables, linens and china for my daughter's backyard wedding. Dealing with them was a pleasure from the initial meeting to the set up and breakdown. They arrived, got right down to business and set up a beautiful (and very large!) tent. Great group of professionals and I highly recommend them and would definitely use them again. -
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User1722665 Sent on 07/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent rentals- good quality and good service. They set up the tent through mud and rain, and everything looked fabulous from the tent to the silverware! Definitely recommend!!!Excellent rentals- good quality and good service. They set up the tent through mud and rain, and everything looked fabulous from the tent to the silverware! Definitely recommend!!! -
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Blair Sent on 05/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved working with Chase Canopy! We rented a sailcloth tent for our outdoor wedding at Wychmere Beach Club and it was stunning - exactly what we pictured. We also rented Napa tables and chairs which were beautiful. Chase helped us with all the catering equipment and supplies we needed to have a lobster bake, and even installed clear walls for our cocktail hour in another location. We met twice with Dan and Ali and found them to be very professional and knowledgable. Ali was super flexible in accommodating a number of last minute changes to our order in the final weeks before the wedding. Chase did a great job helping us make our vision a reality.We loved working with Chase Canopy! We rented a sailcloth tent for our outdoor wedding at Wychmere Beach Club and it was stunning - exactly what we pictured. We also rented Napa tables and chairs which were beautiful. Chase helped us with all the catering equipment and supplies we needed to have a lobster bake, and even installed clear walls for our cocktail hour in another location. We met twice with Dan and Ali and found them to be very professional and knowledgable. Ali was super flexible in accommodating a number of last minute changes to our order in the final weeks before the wedding. Chase did a great job helping us make our vision a reality. -
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Jennifer Sent on 09/10/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Chase Canopy did a wonderful job at our wedding. Ali was great during the planning process. We spent a little extra and ordered a sail cloth tent and the chivari chairs. What a difference! Both were absolutely beautiful and made our wedding reception look so nice. Everything was set up when we arrived at the Pelham House on Thursday. And the PH Manager was so pleased that their crew was there bright an early Sunday morning to remove everything. Thank you Chase!Chase Canopy did a wonderful job at our wedding. Ali was great during the planning process. We spent a little extra and ordered a sail cloth tent and the chivari chairs. What a difference! Both were absolutely beautiful and made our wedding reception look so nice. Everything was set up when we arrived at the Pelham House on Thursday. And the PH Manager was so pleased that their crew was there bright an early Sunday morning to remove everything. Thank you Chase! -
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Jessica Sent on 11/10/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We wanted to have our outdoor evening reception under the stars last July, but New England weather requires a tent. Luckily we came across Chase Canopy’s clear-top tent. We were in love with the idea that our guests could look up and see the trees, sky, and stars, and the minimalistic decorations fit our vintage theme. We were hesitant to go with Chase because of sticker shock - their tents were more expensive than elsewhere, though their furniture rentals were on par or cheaper. However, we were sold on the clear top, and after shopping around decided to bite the bullet and let Chase's clear tent be our budget-buster.
We definitely got what we paid for, and it was worth every penny. The staff was friendly, professional, and flexible as we went back and forth over numbers of chairs, tables, dance floor tiles, etc in the months leading up to the wedding. We could change our rental order up until the night before, and they agreed to deliver the ceremony chairs to a different location for no extra cost. They also took care of all the permitting required for the tent, and provided a tarp cover for it that could be pulled off right before the reception so that it wouldn’t heat up like a greenhouse during the day. The tent itself was GORGEOUS. It was not hot inside and we did not need or use fans, but we attribute that to nighttime on coastal New England. Our guests marveled at how different an atmosphere it created – we didn’t feel like we were in a tent at all, which is exactly what we wanted. We highly recommend this very accommodating and professional company – they are worth their price!!We wanted to have our outdoor evening reception under the stars last July, but New England weather requires a tent. Luckily we came across Chase Canopy’s clear-top tent. We were in love with the idea that our guests could look up and see the trees, sky, and stars, and the minimalistic decorations fit our vintage theme. We were hesitant to go with Chase because of sticker shock - their tents were more expensive than elsewhere, though their furniture rentals were on par or cheaper. However, we were sold on the clear top, and after shopping around decided to bite the bullet and let Chase's clear tent be our budget-buster.
We definitely got what we paid for, and it was worth every penny. The staff was friendly, professional, and flexible as we went back and forth over numbers of chairs, tables, dance floor tiles, etc in the months leading up to the wedding. We could change our rental order up until the night before, and they agreed to deliver the ceremony chairs to a different location for no extra cost. They also took care of all the permitting required for the tent, and provided a tarp cover for it that could be pulled off right before the reception so that it wouldn’t heat up like a greenhouse during the day. The tent itself was GORGEOUS. It was not hot inside and we did not need or use fans, but we attribute that to nighttime on coastal New England. Our guests marveled at how different an atmosphere it created – we didn’t feel like we were in a tent at all, which is exactly what we wanted. We highly recommend this very accommodating and professional company – they are worth their price!! -
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User1267112 Sent on 07/31/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The tent for our wedding was beautiful. The staff at chase so helpful during the planning stages and when they big day came they were very professional. The tent went up with ease and we did not have to worry about at thing. I would highly recommend them to anyone looking for a tent for functions!The tent for our wedding was beautiful. The staff at chase so helpful during the planning stages and when they big day came they were very professional. The tent went up with ease and we did not have to worry about at thing. I would highly recommend them to anyone looking for a tent for functions! -
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Keri Sent on 11/03/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best pricing around on linens and chairs! Fantastic flexibility and customer service!!Best pricing around on linens and chairs! Fantastic flexibility and customer service!! -
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D Sent on 07/31/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Andrew and Stu at Chase Canopy were MORE than accommodating to our requests.
They provided the tents (and laid out a just-in-case-of-rain scenario, that was perfect, though not needed), the generously-sized tuscan tables, linens, plates, glassware, cutlery, dance floor, etc, etc.
As the layout evolved, Stu was very efficient in emailing updated floor plans-excellent!
We have used their services in the past and look forward to using them in the future!Andrew and Stu at Chase Canopy were MORE than accommodating to our requests.
They provided the tents (and laid out a just-in-case-of-rain scenario, that was perfect, though not needed), the generously-sized tuscan tables, linens, plates, glassware, cutlery, dance floor, etc, etc.
As the layout evolved, Stu was very efficient in emailing updated floor plans-excellent!
We have used their services in the past and look forward to using them in the future! -
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Emily Sent on 09/12/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used Chase for my wedding and for all the weddings I have planned on a remote island. They are always accommodating to our changes and send updated invoices without delay. I have planned more than 10 events on the island and we have never been disappointed. Great company, great price, great people. I would highly reccommend Chase Canopy to anyone for any event, especially on an island.I used Chase for my wedding and for all the weddings I have planned on a remote island. They are always accommodating to our changes and send updated invoices without delay. I have planned more than 10 events on the island and we have never been disappointed. Great company, great price, great people. I would highly reccommend Chase Canopy to anyone for any event, especially on an island. -
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User5507799 Sent on 01/02/20214.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Chase is Great
Working with Chase is a real pleasure. COVID forced us to replan our wedding four times and with each change in guest count or date, Eric from Chase was right there with a floorplan that reflected the new situation. Despite our guest count dropping from 175 to 35, not once did Chase try to hold us to or even mention our original contract. Their flexibility and willingness to accommodate us in such a challenging environment turned what could have been an extremely stressful experience into a painless one.
We also really appreciated the experience and professionalism of Eric and the team at Chase. From selecting linens to picking a location for the tent, everyone at Chase did a great job of using their experience to help guide us, while also respecting our wants and tastes.
To sum it up, Chase went out of their way to make sure we had a great wedding, to the point that an employee drove 30 minutes out of their way to drop off a few power cord covers that had accidentally been left off the delivery truck. We can’t thank the team at Chase enough for all their help and highly recommend them.Working with Chase is a real pleasure. COVID forced us to replan our wedding four times and with each change in guest count or date, Eric from Chase was right there with a floorplan that reflected the new situation. Despite our guest count dropping from 175 to 35, not once did Chase try to hold us to or even mention our original contract. Their flexibility and willingness to accommodate us in such a challenging environment turned what could have been an extremely stressful experience into a painless one.
We also really appreciated the experience and professionalism of Eric and the team at Chase. From selecting linens to picking a location for the tent, everyone at Chase did a great job of using their experience to help guide us, while also respecting our wants and tastes.
To sum it up, Chase went out of their way to make sure we had a great wedding, to the point that an employee drove 30 minutes out of their way to drop off a few power cord covers that had accidentally been left off the delivery truck. We can’t thank the team at Chase enough for all their help and highly recommend them. -
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Michelle Sent on 10/05/20154.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We worked with Ben to get a quote for all the materials we needed for our outdoor tented wedding. He was extremely helpful and accommodating, especially late in the game when we needed to make some last minute quantity changes to our order. The only setback we had was when the tent was set up a few of the tent poles came loose. We noticed it when we were at the venue the day before the wedding, so we called Ben and he immediately sent his team to fix the problem. They were very responsive, which we really appreciated.We worked with Ben to get a quote for all the materials we needed for our outdoor tented wedding. He was extremely helpful and accommodating, especially late in the game when we needed to make some last minute quantity changes to our order. The only setback we had was when the tent was set up a few of the tent poles came loose. We noticed it when we were at the venue the day before the wedding, so we called Ben and he immediately sent his team to fix the problem. They were very responsive, which we really appreciated. -
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Shauna Sent on 08/22/20114.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
We were married in August and Chase supplied the most beautiful sailcloth tent for our reception. I have only good things to say about the company. Very helpful and responsive when I had (many) questions to ask in regards to size, shape, height, material etc.... I worked with Stu and he was great. There was a liitle area of the dance floor that I was somewhat unhappy about, it dropped off due to the positioning of the grass, totally not thier fault but they came right back and fixed it before the ceremony. Highly recommend ordering through this company. It was expensive for a tent but it really was more then a tent, it created an atmosphere and a feel to the wedding.We were married in August and Chase supplied the most beautiful sailcloth tent for our reception. I have only good things to say about the company. Very helpful and responsive when I had (many) questions to ask in regards to size, shape, height, material etc.... I worked with Stu and he was great. There was a liitle area of the dance floor that I was somewhat unhappy about, it dropped off due to the positioning of the grass, totally not thier fault but they came right back and fixed it before the ceremony. Highly recommend ordering through this company. It was expensive for a tent but it really was more then a tent, it created an atmosphere and a feel to the wedding. -
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Kellie Sent on 08/25/20114.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I would highly recommend Chase Canopy. They were very helpful and supplied EVERYTHING we needed from an actual bar set up to water pitchers and serveware. They were amazing!I would highly recommend Chase Canopy. They were very helpful and supplied EVERYTHING we needed from an actual bar set up to water pitchers and serveware. They were amazing! -
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User2558502 Sent on 03/21/20164.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used a clear top tent for our wedding with Chase Canopy. I most definitely think that going with Chase was worth the money, because I was able to tour their facilities and saw first hand how well managed it is - and the fact that they clean the tents for other companies goes to show that they have the most well-maintained inventory themselves. One thing that i feel I should mention is that my clear top tent was so dewy/cloudy in the night time that it ended up not exactly being clear anyways - i'm not sure if this was because I was on the ocean or because it was the end of the season, but that was disappointing - and I'd recommend you to ask that question if you're planning a clear top tent by the ocean; as it kind of made it pointless. Also, I found relatively often that the responsiveness was not what I would hope for. Otherwise, these guys were awesome - the delivery was on-point and the product itself was fantastic!I used a clear top tent for our wedding with Chase Canopy. I most definitely think that going with Chase was worth the money, because I was able to tour their facilities and saw first hand how well managed it is - and the fact that they clean the tents for other companies goes to show that they have the most well-maintained inventory themselves. One thing that i feel I should mention is that my clear top tent was so dewy/cloudy in the night time that it ended up not exactly being clear anyways - i'm not sure if this was because I was on the ocean or because it was the end of the season, but that was disappointing - and I'd recommend you to ask that question if you're planning a clear top tent by the ocean; as it kind of made it pointless. Also, I found relatively often that the responsiveness was not what I would hope for. Otherwise, these guys were awesome - the delivery was on-point and the product itself was fantastic! -
Quality of service
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