Chantilly Lace Reviews
Reviews
4.3 out of 5 rating
4.3 out of 5 rating
30 Reviews
86% recommend it
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Margaret Sent on 11/05/2018Great experience
I had a really good experience at this bridal salon. I went ~2 weeks after Blacksburg homecoming at 10 am on a Saturday and I was the only one there. I was helped by Meredith and Tracy. They were both extremely helpful and knew when to suggest dresses and when to let me pick my own to try on. They also pretty quickly picked up on my style and what I was looking for so they were able to suggest real options I actually liked.
They were also not pushy when I said I needed some time to think it over but made sure I had all the information I needed to order the dress I had picked.
Even though I went by myself they were really helpful in getting me into the dresses (I get that this is probably not the best part of the job but I really appreciated the help) and didn’t make me feel awkward for not having people with me.
Basically I really appreciated the help that Meredith and Tracy gave me and they made the experience really great. -
User2487477 Sent on 12/30/2015Anyone looking to get a wedding dress in the NRV, Roanoke, or surrounding areas NEEDS to check out Chantilly Lace. The selection they have is so unique- each dress is different and extremely tasteful. I went to all of the dress shops in our area and no one had dresses like Chantilly Lace. They carry beautiful designer brands and had no trouble at all helping me find the most beautiful dress in my budget. Brenna is the manager of the store and she is absolutely spectacular. I can't count how many times we went in the store just to try my dress on, get fitted, look for accessories, look at veils, look at bridesmaids dresses, etc. etc. and she was always there, ready to help, and went out of her way to do so. She even wrote a sweet note and left it with my dad when he picked up my wedding dress. Thank you all for making my dress experience so much sweeter! I highly recommend finding your dress at Chantilly Lace! -
User1807782 Sent on 09/12/2014the ladies at this shop are super. would definitely recommend. -
User1124818 Sent on 04/02/2013I absolutely loved the dress I got from Chantilly Lace. I thought it would be a long-shot to expect getting an affordable dress that was exactly what I was hoping for, especially at a local boutique. Chantilly Lace had a TON of dresses to choose from, which I was surprised by - I had no idea they could fit that many dresses in their store. The service was excellent and they did my alterations very quickly (within about a week). Definitely give this boutique a shot before checking the larger stores. It was worth it for me!
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User858502 Sent on 07/10/2012I had so much fun picking out my wedding dress from Chantilly Lace! It definitely wasn't what I was expecting since you don't need to make an appointment and you aren't actually working with a consultant. You pretty much just go in a try on whatever you want. The consultants are there if you need help picking out a dress but my sisters and I had so much fun just grabbing whatever we wanted! I found the perfect dress there and it was so easy working with the employees there! They don't even mind if you come in to just try on your dress, I did that several times before we actually started alterations! -
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Ginger Sent on 12/16/2010Never disappointed with the selection or service here. I got my wedding dress and jr b-maid dress at Chantilly Lace, as well as our tuxes. If my bridesmaids hadn't been spread across the east coast, I would have bought them from CL too. And after the service I received at a large national chain, I wish I had just taken the girls' measurements and ordered from CL. The service was never disappointing. When parts of the tuxes didn't fit just right, replacements were in the next day. My dress was ready months before the big day and they held it for me. The jr b-maid dress didn't come in until 3 days before the wedding - but what service! Brittany waited on the dress from the fed ex guy who was 2 hours late that day, steamed it, and met me with it. I can't say enough about the personal service provided by CL. I'd recommend to anyone. -
User1585035 Sent on 04/14/2014My sister and I went into Chantilly Lace a few Saturday's ago, not even expecting for me to try anything on. Then this nice salesperson started asking me questions about my wedding day. She told me I should try a few on while we were there after talking about our venue and date. I told her what I imagined and she pulled a few others.
Long story short, I found my dress that day! Chantilly Lace had a great selection of what I was looking for and Kristen was exceptional helping me with every step-including a perfect veil and jewelry to match! She also told me I should wear a small hairpiece so that when I take my veil off I will still have something beautiful in my hair for the rest of the night-something I didn't picture and would have never thought of but LOVED. I ended up paying for the dress that day and I wouldn't have even tried any on had it not been for her. Definitely check out the dresses here! -
![Lauren]()
Lauren Sent on 09/26/2016Helped me out a lot. I especially enjoy how they let you keep your dress at the shop! -
User2468194 Sent on 12/14/2015I did my first round of trying on dresses here. I tried on wedding dresses one day with an appointment and went in as a walk-in with one of my bridesmaids the next day to try on bridesmaid dress. The woman helping me was great at helping me narrow down my style of dresses. They didn't ask for my budget when I went in, so I did end up trying on dresses not realizing they were out of my set budget, but the experience gave me a great idea on what style I wanted. The bridesmaid dresses were reasonably priced as well! They had ideas on how to get me the dress if I ordered there since I now live out of state (partially trying to sell the dress, I think) and they offer a 10% discount for bridesmaids if the bride buys her dress there. Overall, a great shop. I ended up getting my dress closer to home, but was pleased with the service and selection they offered here and would recommend them to anyone else. -
Jen Sent on 04/29/2018I went here first and found several dresses I liked. I ended up with the perfect dress from here and they were a great help. They also did the alterations which was actually just a hem and a bustle. I also bought my veil and headband from here. I would definitely recommend them to other brides!
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