Chalmers Jewelers Reviews

Reviews

Awards

31

• Kate F. Sent on 03/05/2023
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  Wonderful Experience - Stunning Jewelry

  Highest quality rings and genuine staff who want to help you find the right fit. They create a welcoming, non-intimidating environment for everyone. My engagement ring and band are absolutely gorgeous and they replated/cleaned them before the wedding to add extra shine.

  Highest quality rings and genuine staff who want to help you find the right fit. They create a welcoming, non-intimidating environment for everyone. My engagement ring and band are absolutely gorgeous and they replated/cleaned them before the wedding to add extra shine.
• Sherah Sent on 01/02/2018
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  Chalmers is outstanding! Grant, Bryan and Deanna are wonderful. They have repeatedly gone above and beyond to take care of my gorgeous jewelry and are never pushy, which is very refreshing. They are also incredibly responsive anytime I have a question or need assistance. I would recommend Chalmers to anyone without hesitation.

  Chalmers is outstanding! Grant, Bryan and Deanna are wonderful. They have repeatedly gone above and beyond to take care of my gorgeous jewelry and are never pushy, which is very refreshing. They are also incredibly responsive anytime I have a question or need assistance. I would recommend Chalmers to anyone without hesitation.
• Brooke F. Sent on 01/10/2019
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  Beautiful jewelry and amazing staff!

  The jewelry that we purchased from Chalmer's is absolutely amazing and so gorgeous! My husband bought my engagement ring from them and had such a great experience that we returned to buy our wedding bands there. The staff is so helpful - they take into account your budget and suggest items for you but are not pushy or aggressive at all. They truly just want you to be happy!

  The jewelry that we purchased from Chalmer's is absolutely amazing and so gorgeous! My husband bought my engagement ring from them and had such a great experience that we returned to buy our wedding bands there. The staff is so helpful - they take into account your budget and suggest items for you but are not pushy or aggressive at all. They truly just want you to be happy!
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• Lauren Sent on 09/22/2017
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  We customized my engagement band. I told my fiance what I liked there of various rings, and they put together the perfect ring for me. I was looking at wedding bands the other day and they have a wide range of prices available that would match my engagement ring.

  We customized my engagement band. I told my fiance what I liked there of various rings, and they put together the perfect ring for me. I was looking at wedding bands the other day and they have a wide range of prices available that would match my engagement ring.
• Caitlin Sent on 08/22/2017
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  Absolutely love my ring! I couldn't even imagine anything better!

  Absolutely love my ring! I couldn't even imagine anything better!
• Brianna Sent on 09/13/2017
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  My fiance had my engagement ring designed by Chalmers and it is perfect! He wrote up specs and they paid attention to every detail and made it my dream ring. We went back to have the wedding band designed to fit and it was done quickly and exactly how we wanted it. Brian "The Tie Guy" handled most of the up front interactions, along with the owners son who designed the ring. We felt super welcome, they shared our excitement and were always happy to work with us. Couldn't have better things to say about the service and the rings!

  My fiance had my engagement ring designed by Chalmers and it is perfect! He wrote up specs and they paid attention to every detail and made it my dream ring. We went back to have the wedding band designed to fit and it was done quickly and exactly how we wanted it. Brian "The Tie Guy" handled most of the up front interactions, along with the owners son who designed the ring. We felt super welcome, they shared our excitement and were always happy to work with us. Couldn't have better things to say about the service and the rings!
• Brenda Sent on 07/23/2018
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  A True Class Act Business!
  I don’t often write reviews but Chalmer’s Jewelers is the type of business that I feel people should know about. Sadly so, good customer service has become something of “lost art” so I want to give credit, where credit is due! My husband and I went to Chalmer’s back in 2016 to find my perfect engagement ring and did just that with the excellent help from Grant Vitense. After almost a year, I needed to make a change to the band for comfort reasons. I went back into Chalmer’s and with the outstanding help from Bryan Cook and their on site design team, we came up with the perfect solution! I love my ring now more than ever! Everyone there is so friendly and truly is looking out for your best interest!
  

  A True Class Act Business!
  I don’t often write reviews but Chalmer’s Jewelers is the type of business that I feel people should know about. Sadly so, good customer service has become something of “lost art” so I want to give credit, where credit is due! My husband and I went to Chalmer’s back in 2016 to find my perfect engagement ring and did just that with the excellent help from Grant Vitense. After almost a year, I needed to make a change to the band for comfort reasons. I went back into Chalmer’s and with the outstanding help from Bryan Cook and their on site design team, we came up with the perfect solution! I love my ring now more than ever! Everyone there is so friendly and truly is looking out for your best interest!
  
• Ashley Sent on 02/01/2016
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  We are beyond words happy with Chalmers! From the second we walked in it wasn't the pushy sales we had gotten from the other vendors we went to. It was okay what is your budget, what is the cut you want. It was laid back but HELPFUL. I can't stop staring at my ring and I will always refer Chalmer's to anyone I know. Their warranty is amazing, their staff is amazing, I am just so happy!

  We are beyond words happy with Chalmers! From the second we walked in it wasn't the pushy sales we had gotten from the other vendors we went to. It was okay what is your budget, what is the cut you want. It was laid back but HELPFUL. I can't stop staring at my ring and I will always refer Chalmer's to anyone I know. Their warranty is amazing, their staff is amazing, I am just so happy!
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  User2315063 Sent on 09/14/2015
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  My now fiance and I went to Chalmer's just to glance at rings to get an idea. I kept going back and forth with the idea of him picking it out or me picking it out. I wanted it to be a surprise but I just kept showing him so many ideas and options that he suggested we go in and look. Of course, I found one I loved right away and started talking with a consultant and she was so great with helping us customize the ring. Everyone there was amazing and so helpful. Of course, I was only able to have a say in what the ring looked like and then I was out of the loop but they were so helpful, flexible and efficient.

  My now fiance and I went to Chalmer's just to glance at rings to get an idea. I kept going back and forth with the idea of him picking it out or me picking it out. I wanted it to be a surprise but I just kept showing him so many ideas and options that he suggested we go in and look. Of course, I found one I loved right away and started talking with a consultant and she was so great with helping us customize the ring. Everyone there was amazing and so helpful. Of course, I was only able to have a say in what the ring looked like and then I was out of the loop but they were so helpful, flexible and efficient.
• Michael Sent on 12/15/2016
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  Me and my wife went into Chalmers and were greeted immediately. Their customer service was outstanding and they even had the custom jewelry designer come out to speak with us to understand exactly what it was we wanted. They went above and beyond and we will never go anywhere else!

  Me and my wife went into Chalmers and were greeted immediately. Their customer service was outstanding and they even had the custom jewelry designer come out to speak with us to understand exactly what it was we wanted. They went above and beyond and we will never go anywhere else!
• Private Sent on 01/26/2016
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  Chalmers is wonderful. We went to several jewelry places, and Chalmers is the only one that has people who really KNOW jewelry. Everywhere else only had people who wanted to sell you something, and didn't really know much about what they were selling. Chalmers is the real deal. They do tons of custom work and can make you basically anything you want, without paying more for it. I felt all the salespeople were genuine. My fiance got my engagement ring there and we will also purchase our wedding bands there. I would use Chalmers for any and all jewelry needs!

  Chalmers is wonderful. We went to several jewelry places, and Chalmers is the only one that has people who really KNOW jewelry. Everywhere else only had people who wanted to sell you something, and didn't really know much about what they were selling. Chalmers is the real deal. They do tons of custom work and can make you basically anything you want, without paying more for it. I felt all the salespeople were genuine. My fiance got my engagement ring there and we will also purchase our wedding bands there. I would use Chalmers for any and all jewelry needs!
• Jenna Sent on 12/14/2016
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  Me and my fiance went to Chalmer's for our wedding bands and they not only were able to do exactly what we wanted, they turned out better than we ever could've imagined! They really took the time to listen to us and make sure we got exactly what we wanted. They made life long customers out of us and we will never go anywhere else.

  Me and my fiance went to Chalmer's for our wedding bands and they not only were able to do exactly what we wanted, they turned out better than we ever could've imagined! They really took the time to listen to us and make sure we got exactly what we wanted. They made life long customers out of us and we will never go anywhere else.
• Ashlee Sent on 12/15/2016
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  Chalmers customer service is Excellent!! Their rings are more beautiful than I could ever have imagined along with every other sparkling thing in their store:)

  Chalmers customer service is Excellent!! Their rings are more beautiful than I could ever have imagined along with every other sparkling thing in their store:)
• Megan Sent on 05/18/2015
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  I didn't want to pick out engagement rings with my (now) fiance because I wanted it to be a complete surprise. So when we went shopping for wedding rings, this was my first experience ring shopping and my first experience with Chalmers. When it came time for us to choose wedding rings, it was a no-brainer where we'd turn as we both grew up in Middleton. Not only was the experience seamless, it was fun. We walked away satisfied that we picked the perfect rings, all while staying in our budget. I highly recommend Chalmers without hesitation and consider them a best-in-class jeweler.

  I didn't want to pick out engagement rings with my (now) fiance because I wanted it to be a complete surprise. So when we went shopping for wedding rings, this was my first experience ring shopping and my first experience with Chalmers. When it came time for us to choose wedding rings, it was a no-brainer where we'd turn as we both grew up in Middleton. Not only was the experience seamless, it was fun. We walked away satisfied that we picked the perfect rings, all while staying in our budget. I highly recommend Chalmers without hesitation and consider them a best-in-class jeweler.
• Robert Sent on 09/08/2015
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  My husband bought me a new ring for our 25th Anniversary. They were able to help us customize my ring along with incorporating my original stone into my new ring. Everyone we worked with was extremely friendly and helpful. The quality and price were a great value. We would recommend if you are looking for great quality and a personalized experience to check them out. The turnaround time from start to finish was very quick.

  My husband bought me a new ring for our 25th Anniversary. They were able to help us customize my ring along with incorporating my original stone into my new ring. Everyone we worked with was extremely friendly and helpful. The quality and price were a great value. We would recommend if you are looking for great quality and a personalized experience to check them out. The turnaround time from start to finish was very quick.
• Lea Sent on 12/15/2016
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  Hands down the best product and customer service in and around the Madison area! I will never shop anywhere else.

  Hands down the best product and customer service in and around the Madison area! I will never shop anywhere else.
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  User2054536 Sent on 03/01/2015
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  The engagement ring was custom made by my fiance and they helped him make it into exactly what he wanted. It turned out great!

  The engagement ring was custom made by my fiance and they helped him make it into exactly what he wanted. It turned out great!
• Jacob Sent on 12/15/2016
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  Outstanding is the only word needed to describe Chalmers Jewelers!

  Outstanding is the only word needed to describe Chalmers Jewelers!
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  User6106859 Sent on 07/19/2014
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  My husband selected Chalmer's Jewelers for my engagement ring and our wedding rings because they are a local jewelry, rather than a chain. Sara worked with my husband in designing my engagement ring and wedding bands. She spent much time explaining the significant details of selecting diamonds as well as in designing in beautiful ring. My ring is absolutely stunning. In addition, Sara and all the staff were friendly and welcoming every time we visited the store. I would recommend Chalmer's Jewelers.

  My husband selected Chalmer's Jewelers for my engagement ring and our wedding rings because they are a local jewelry, rather than a chain. Sara worked with my husband in designing my engagement ring and wedding bands. She spent much time explaining the significant details of selecting diamonds as well as in designing in beautiful ring. My ring is absolutely stunning. In addition, Sara and all the staff were friendly and welcoming every time we visited the store. I would recommend Chalmer's Jewelers.
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  User6106849 Sent on 06/24/2014
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  My fiance and I were thrilled with the rings we bought from Chalmer's. They worked with us to create a custom wedding band exactly what I was looking for!

  My fiance and I were thrilled with the rings we bought from Chalmer's. They worked with us to create a custom wedding band exactly what I was looking for!
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  User2910843 Sent on 12/14/2016
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  They make you feel like family at Chalmer's and it doesn't hurt that they have the most beautiful jewelry in town! I always go to Chalmer's for any jewelry I need for every occasion! I'd highly recommend them to anyone looking for amazing service and stunning one of a kind pieces!

  They make you feel like family at Chalmer's and it doesn't hurt that they have the most beautiful jewelry in town! I always go to Chalmer's for any jewelry I need for every occasion! I'd highly recommend them to anyone looking for amazing service and stunning one of a kind pieces!
• David Sent on 10/30/2013
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  Amazing custom work. If you are going to go custom, and are looking for the highest quality and service, Chalmer's is the only place you should stop. Sue and Sara were amazing to work with - professional and had true command of their craft. A pleasure to do business with, highly recommended.

  Amazing custom work. If you are going to go custom, and are looking for the highest quality and service, Chalmer's is the only place you should stop. Sue and Sara were amazing to work with - professional and had true command of their craft. A pleasure to do business with, highly recommended.
• Casey Sent on 06/04/2012
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  We were so happy with our rings! They custom made my ring and suggested a wedding band that worked perfect!

  We were so happy with our rings! They custom made my ring and suggested a wedding band that worked perfect!
• Brynn Sent on 05/11/2008
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  I searched every store in Madison looking for a wedding band. I was so relieved to find Chalmers. I have a yellow gold ring, and because it's not hugely popular right now, it's hard to find a good choice of bands in all different price ranges. I found the perfect band for my engagement ring, there were also several other bands that would have looked great that I hadn't found at other stores. Everyone was friendly, honest and the best of all, they are not pushy in the slightest.

  I searched every store in Madison looking for a wedding band. I was so relieved to find Chalmers. I have a yellow gold ring, and because it's not hugely popular right now, it's hard to find a good choice of bands in all different price ranges. I found the perfect band for my engagement ring, there were also several other bands that would have looked great that I hadn't found at other stores. Everyone was friendly, honest and the best of all, they are not pushy in the slightest.
• Laurel Sent on 08/04/2011
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  My (now) husband bought my engagement ring at Chalmers and they did an excellent job. He already had the diamond and they custom-made a setting which is beautiful. We also bought our wedding rings there and they are also great. The service was also excellent, they did a free resizing for my engagement ring and the week of the wedding they rhodium plated my engagement ring so it matched my wedding ring again for free. My only complaint was that it was occasionally hard to reach them by phone but over all they did a great job.

  My (now) husband bought my engagement ring at Chalmers and they did an excellent job. He already had the diamond and they custom-made a setting which is beautiful. We also bought our wedding rings there and they are also great. The service was also excellent, they did a free resizing for my engagement ring and the week of the wedding they rhodium plated my engagement ring so it matched my wedding ring again for free. My only complaint was that it was occasionally hard to reach them by phone but over all they did a great job.

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