Kathleen O'Byrne's Irish Tearoom Reviews

Reviews

• Natalia Sent on 09/29/2016
  5 out of 5 rating

  5.0
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  Cater This was absolutely amazing. Debbie was truly wonderful and a blessing to work with. She was down to earth and really helped create a beautiful meal display no matter what your budget was. She also helps you get through a lot of wedding stress that doesn't even have to do with food. Debbie will keep you grounded and calm during the most stressful of times. Truly amazing crew to work with. Could not have asked for any one better.

  Cater This was absolutely amazing. Debbie was truly wonderful and a blessing to work with. She was down to earth and really helped create a beautiful meal display no matter what your budget was. She also helps you get through a lot of wedding stress that doesn't even have to do with food. Debbie will keep you grounded and calm during the most stressful of times. Truly amazing crew to work with. Could not have asked for any one better.
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  User2605033 Sent on 05/11/2016
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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  Cater This Events! was the only caterer we interviewed. I received quotes from a few other caterers, but once I talked to Debbie on the phone, I knew she was the one. She was a hoot to work with. We meet a few times, and our meetings lasted hours. She was very cognizant of our budget, making suggestions on what was and was not necessary. In 20 months, we changed the menu several times, and she updated our proposal of service without hesitation. In the end, she even invited my friend and I for a private tea at her new tea room. Debbie was not at our event, but her business partner Louise was. Louise, Debbie's dad, and other staff did an excellent job at keeping everything together.

  Cater This Events! was the only caterer we interviewed. I received quotes from a few other caterers, but once I talked to Debbie on the phone, I knew she was the one. She was a hoot to work with. We meet a few times, and our meetings lasted hours. She was very cognizant of our budget, making suggestions on what was and was not necessary. In 20 months, we changed the menu several times, and she updated our proposal of service without hesitation. In the end, she even invited my friend and I for a private tea at her new tea room. Debbie was not at our event, but her business partner Louise was. Louise, Debbie's dad, and other staff did an excellent job at keeping everything together.
• Jennifer Sent on 12/31/2015
  5 out of 5 rating

  5.0
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  I can not rave enough about Debbie and her staff. From the first interaction I could tell that she really knew her stuff and would be a perfect fit for what we needed. She worked with us on the menu and kept everything within budget. On the big day she went out of her way to ensure we were happy with everything and even started to help me bustle my dress. She even was a huge help after the big day when we ran into issues with the venue. The food was delicious and I would highly recommend this company for all your catering needs! Thank you so much Debbie!

  I can not rave enough about Debbie and her staff. From the first interaction I could tell that she really knew her stuff and would be a perfect fit for what we needed. She worked with us on the menu and kept everything within budget. On the big day she went out of her way to ensure we were happy with everything and even started to help me bustle my dress. She even was a huge help after the big day when we ran into issues with the venue. The food was delicious and I would highly recommend this company for all your catering needs! Thank you so much Debbie!
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• Gayle Sent on 05/31/2015
  5 out of 5 rating

  5.0
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  I was so blessed to find these wonderful ladies to cater my dad's 80th birthday party on 5-31-15. They exceeded my expectations and put me totally at ease. They were professional yet fun and the food was delicious and displayed so attractively. Debbie was so wonderful to work with and was so patient in working within my budget. I would highly recommend this wonderful team to anyone needing a catered event. They go above and beyond!

  I was so blessed to find these wonderful ladies to cater my dad's 80th birthday party on 5-31-15. They exceeded my expectations and put me totally at ease. They were professional yet fun and the food was delicious and displayed so attractively. Debbie was so wonderful to work with and was so patient in working within my budget. I would highly recommend this wonderful team to anyone needing a catered event. They go above and beyond!
• Sherry Sent on 06/07/2013
  5 out of 5 rating

  5.0
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  We were so blessed to work with the amazing team at CaterThis! for our May 18, 2013 wedding. We honestly could not have had a better experience. The company is based out of Lynchburg, Virginia, which is three hours from our wedding location. The catering team not only traveled to us two days before the wedding, but also several weeks before the wedding in order to map out a vision of the ceremony and reception site and meet with me personally. CaterThis! is not only a Catering company; they are full service event planning. I was expecting to hire them for catering and received so much more service than I anticipated. They provided coordinating services for our rehearsal as well as day of the wedding. They were onsite the entire Saturday of the wedding (for a 530pm ceremony), preparing the meals, as well as decor and set-up. When we had unexpected rain for our outdoor ceremony and reception, they were able to turn the tented reception seating into something beautiful for the ceremony and flip it quickly after the ceremony for reception seating. CaterThis not only provided full-service catering, but also beautiful decor that fit seamlessly into our theme and completely stepped up the elegance of our outdoor event.
  Not only professionally, but personally, the ladies of CaterThis! are amazing. They calmed this crazy bride (which is not an easy feat!) and were the first to remind me that the most important thing (MARRYING MY BEST FRIEND!) was still happening, regardless of the rainy day and changed plans.
  Delicious food. Beautiful decor. Organized planning and coordinating. Prompt responses. Awesome people. This company really truly goes above and beyond for their clients. We received so much more than we paid for and could not be more thrilled with our choice to use CaterThis! for our wedding! We would choose them fifty times over and absolutely recommend them to Virginia brides. :)
  I would be happy to share pictures if anyone is interested.

  We were so blessed to work with the amazing team at CaterThis! for our May 18, 2013 wedding. We honestly could not have had a better experience. The company is based out of Lynchburg, Virginia, which is three hours from our wedding location. The catering team not only traveled to us two days before the wedding, but also several weeks before the wedding in order to map out a vision of the ceremony and reception site and meet with me personally. CaterThis! is not only a Catering company; they are full service event planning. I was expecting to hire them for catering and received so much more service than I anticipated. They provided coordinating services for our rehearsal as well as day of the wedding. They were onsite the entire Saturday of the wedding (for a 530pm ceremony), preparing the meals, as well as decor and set-up. When we had unexpected rain for our outdoor ceremony and reception, they were able to turn the tented reception seating into something beautiful for the ceremony and flip it quickly after the ceremony for reception seating. CaterThis not only provided full-service catering, but also beautiful decor that fit seamlessly into our theme and completely stepped up the elegance of our outdoor event.
  Not only professionally, but personally, the ladies of CaterThis! are amazing. They calmed this crazy bride (which is not an easy feat!) and were the first to remind me that the most important thing (MARRYING MY BEST FRIEND!) was still happening, regardless of the rainy day and changed plans.
  Delicious food. Beautiful decor. Organized planning and coordinating. Prompt responses. Awesome people. This company really truly goes above and beyond for their clients. We received so much more than we paid for and could not be more thrilled with our choice to use CaterThis! for our wedding! We would choose them fifty times over and absolutely recommend them to Virginia brides. :)
  I would be happy to share pictures if anyone is interested.
• Chloe Sent on 06/24/2017
  4.4 out of 5 rating

  4.4
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    5.0
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    3.0 out of 5 rating
    3.0
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    4.0
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    5.0

  Debbie was great to work with and I am still so glad we used CaterThis for our wedding! The food was delicious and she was beyond accommodating throughout the entire process. She was sometimes hard to get in touch with, but it never caused any issues on the wedding day itself. She fit everything into our budget, made a beautiful display of food that fit the exact style of my wedding, and went above and beyond. She provided so many helpful ideas and made the whole process personal to us.

  Debbie was great to work with and I am still so glad we used CaterThis for our wedding! The food was delicious and she was beyond accommodating throughout the entire process. She was sometimes hard to get in touch with, but it never caused any issues on the wedding day itself. She fit everything into our budget, made a beautiful display of food that fit the exact style of my wedding, and went above and beyond. She provided so many helpful ideas and made the whole process personal to us.
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  User2827192 Sent on 10/21/2016
  2.4 out of 5 rating

  2.4
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    2.0
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    2.0
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    2.0
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    5.0 out of 5 rating
    5.0

  Food wasn't that great. Also, it was partially cold and vegetables were incorrect. Was un professional and difficultt to get in touch with.

  Food wasn't that great. Also, it was partially cold and vegetables were incorrect. Was un professional and difficultt to get in touch with.

  Kathleen O'Byrne's Irish Tearoom's reply:

  I am not sure who this client is as there is no name attached - so I am unsure of which event is being referred to.
  
  I am very sorry for your disappointment. I was unaware that any of our clients were unhappy with our service and wish I had know how you felt at the time so corrections could have been made on the spot.
  
  I know I speak for our whole team in saying that if there is even a hint of dissatisfaction it is taken very seriously and handled to the very best of our ability as fast as possible.
  
  I will take this complaint seriously and continue to train and develop staff to exceed our customers expectations - and again - truly apologize.
  
  Debbie Johnson
  Owner
  434-473-5983