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Castle in the Clouds Reviews

Castle in the Clouds

Castle in the Clouds

Moultonborough, NH
4.4 out of 5 rating, 55 reviews
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Reviews

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    Maria Sent on 09/18/2024
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    Beautiful Day

    The view was very beautiful and the gardens were very charming. The reception area was also nice, a good moderate size.
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    Kelly Sent on 11/01/2022
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    Perfect New England wedding venue

    Getting married at Castle in the Clouds was the perfect setting for our big day on 10/22/22. We had the most beautiful fall day & I was so pleased with how far my budget went at the castle, the open bar pricing is hard to beat & the catering options were so reasonable. The venue has so much character we barely had to decorate & the food from great events catering was excellent. Our guests loved seeing different parts of the property & we’re so happy to have this special place to visit for years to come.

    It’s worth noting that the events team at the castle is tiny for the volume of weddings they hold. We appreciated all they were able to do for us & could see how hard they work to make sure their couples are well taken care of. This is not a team that has the capacity to respond in real time throughout your planning process & the limitations of their services were clearly disclosed in our inquiry process & outlined in our contract. We hired a day of event manager to help with all the vendor coordination & day of details in the final months leading up to our wedding & we all had a great experience working with Jessica & the events team during our wedding week. Thank you Jessica, Patti, and the entire castle team!
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    Liz Sent on 01/29/2022
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    Wedding Venue with Breathtaking Views

    We had our wedding at the Castle in the Clouds and loved it. The wedding views from this venue (which are on top of a mountain and overlook Lake Winnipesaukee and the other mountain ranges) were absolutely beautiful. The wedding vows are said on the very top of the mountain and the guests are transported up by trolleys (which they loved), and the cocktail hour is outside a little lower down on the mountain with breathtaking views, and the reception is inside a beautiful space. Jess, the coordinator there, was wonderful to work with and answered all of our questions and helped the day run smoothly. We would absolutely recommend Castle in the Clouds for a unique and picturesque wedding venue.
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    Mandy Sent on 04/03/2021
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    Beautiful Fall Venue

    Castle and the Clouds was a stunning wedding venue with gorgeous fall foliage! The annual tasting event was very helpful for picking out the wedding caterer. The team was professional and helped to organize the ceremony and keep things running smoothly. The wedding guests absolutely loved the trolley ride to and from the ceremony site and the view can not be beat! An excellent venue!
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    Sara Sent on 10/13/2020
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    The most beautiful venue!!!

    Castle in the clouds was absolutely the most perfect back drop for my wedding - could not have dreamed of a more perfect spot. Jessica was the greatest and was so incredibly helpful in planning such a special event during this absolutely crazy year. She’s sweet, caring, and so knowledgeable. Get married here if you want to not worry about a thing while having the most picturesque venue New Hampshire has to offer.
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    Stacey Sent on 09/27/2019
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    Best of the best

    Castle in the Clouds really needs no review. The historic and scenic beauty of this spot are really unparalleled. What makes or breaks this venue is the wedding coordinator, Jessica. I found her to be so helpful from the start. I planned this wedding across the country, but was able to stay in touch via email and phone calls. We were also able to meet up once at castle in the clouds, only to meet with freezing cold temperatures and hail. Even that did not deter us. Jessica was very knowledgeable, and professional throughout the process. She is patient answering questions that I’m sure she has been asked a million times. Somehow, she managed to make me feel like it was the most important wedding even though she had just done 11 the month before. Did I mention that when it took 20 minutes to figure out how to bustle my dress, Jessica was on her hands and knees alongside my sister and sister in law to dig through my dress. Castle in the clouds will always be beautiful, but Jessica made it so much more special, and such an easy, relaxed process, I can’t imagine my big day without her.
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    Abbey Sent on 09/02/2019
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    Thank you Jessica!!

    Our wedding at Castle in the Clouds was absolutely beautiful. Jessica, our coordinator, was so helpful and always available to answer ahh questions. The rest of the staff was great and even let us extend the end time out by a half hour since we were having so much fun!! Thank you Castle in the Clouds for a wedding we will never forget!
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    Kaylyn Sent on 06/28/2019
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    Amazing venue

    Castle in the Clouds is the perfect place for a wedding. The castle and views are absolutely beautiful.
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    Emma Sent on 01/31/2019
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    Castle in the clouds

    I saw this vedor when I was on vacation with my family and looked into wedding details. The people that worked there were so insightful and helpful. After a few years I got engaged, I emailed them for more information and right away got a responds with more than enought info. The machin is gorge as well as the car rage house where the cerimony and respecting will be held as well as cok tail hour. I would recommend this place to any. rid looking to have a fairytale wedding or a rustic wedding. they have everything u can emagine.
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    Jori Sent on 10/07/2018
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    I cannot say enough good things about Castle in the Clouds! The venue is absolutely beautiful and the grounds are very well maintained. The staff is extremely knowledgeable and helpful. Jessica is the best! We appreciate all you did for us! Our wedding day was perfect!
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    Elizabeth Sent on 09/16/2018
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    Castle In the Clouds was the first name we saw when venue searching and the last we saw in person. We knew from the get go we loved the name when we finally toured the venue with Jill - it literally took our breathe away! From Jill to Jessica to the bartenders on staff and everyone in between - we have nothing but a very memorable experience and one of the best days of our lives. The communication and attentiveness from both Jessica and Jill were great! They know how wedding planning is and they dealt with my stress (mostly being worried that I forgot something or worrying about the rain) and helped in every way possible. To amuse us all, day before our wedding was sunshine and day of cloudy - as we started our vows it poured! Jessica had umbrellas ready to go in case and quickly got them for us and the bridal party. Once we ended our vows it stopped but it is something that we won’t forget because we were in amazing hands of Jessica and the Castle team! The set up inside for our reception was great as well. It was so intimate and how we envisioned everything. We feel so lucky to have come across Castle in the Clouds and very fortunate we were able to select such a great day to wed there!
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    Robert Sent on 06/13/2018
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    We worked with Jessica at the Castle and our wedding was PERFECT! We had such an amazing time. They offer so many unique options that it will really make your day stand out. Jessica was responsive, attentive, and super friendly. We both really loved working with her. Wedding planning is hectic, as we learned, and without her assistance, things would not have gone as smoothly as they had! We had a major hiccup prior to our ceremony and she was able to help us pull through and get things done! The staff from the bartenders on down did an amazing job and we truly can't thank them enough! They made our wedding experience truly special! Thanks to you all for everything you did! We can't recommended this crew strongly enough! Side note, they just did some renovations in the carriage house and it is BEAUTIFUL!!!
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    Brytani Sent on 03/12/2018
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    Words cannot describe how amazing Castle in the Clouds was for our wedding and reception. Everything went absolutely perfect. The ceremony site was utterly perfect, the guests LOVED the views, and could not get enough of the trolleys that took them to and from the castle. The reception went absolutely flawless; the set up went perfect, the space was perfectly sized for our wedding, and everyone had a blast. Most importantly, the coordinator Jess was an absolute godsend. She answered all of our questions leading up to the wedding, and the day of she was absolutely invaluable. She helped pin the boutineers(sp?) on myself and my groomsmen, kept myself and my wife calm and relaxed(she kept running up and down the stairs making sure we had everything we needed), printed out a copy of my vows last minute so I had a backup(I had memorized them but began worrying I may forget a line. I didn't in the end :) ), had beers and glasses of wine ready for the bridal party when we got finished with pictures. Everything she did helped make our day perfect, and I CANNOT stress how wonderful her and the whole Castle in the Cloud's crew were. If you want the perfect wedding, have your wedding at Castle in the Clouds. You will not be disappointed.
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    Jenny Sent on 10/25/2016
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    I have nothing but amazing things to say about Castle in the Clouds! It is truly an amazing venue. The views are spectacular and Jessica and her staff made the entire planning experience a breeze. Even when it rained on our wedding day she seamlessly handled all of the accommodations so we didn't have to worry about a thing. I would absolutely recommend this venue!
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    Anne-Marie Sent on 09/13/2015
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    The Castle is truly on of the most beautiful places to have a wedding. Jessica and her staff are absolutely amazing and are very responsive to all your questions and concerns. Our wedding day went off smoothly and was set up just perfectly thanks to Jess and her staff. They work carefully to take all your ideas and concerns into consideration and are able to make your evening just as magical as you can imagine. We truly loved working with Jess and of course you can't beat that view!!! LOVE THIS PLACE!

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    User2236350 Sent on 07/08/2015
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    We had the most wonderful experience with Castle in the Clouds! It was truly the perfect venue for our wedding. The views are incredible from the ceremony, cocktail hour, and reception locations. The staff was also incredible. They were available to answer questions and give ideas throughout the entire year I was planning the wedding. They provide day-of-coordination that truly begins the month before your wedding. Once you provide them with vendor information, they take over contacting vendors to ensure they know when to arrive and where to go. They were friendly and helpful at all times! They truly helped us to create the wedding we always envisioned and helped the wedding rehearsal and day-of go so smoothly! I was able to truly relax and enjoy my wedding because they did so much in the background to make the day go well.

    Thanks so much to Jessica and her staff for all the help! We love Castle in the Clouds and would highly recommend it to anyone. It is a unique venue with so much to offer. Our guests were all so amazed by the view and the beauty of New Hampshire. It was the perfect site for our wedding!
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    Jen Sent on 05/01/2015
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    I fell in love at first sight! This venue is the most beautiful place I have ever been. The views are unreal and the architecture is amazing. I knew this was the venue the second we got there. The coordinator has been so helpful and responsive. Nothing but great things!
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    Ina Sent on 12/23/2014
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    We had our wedding at Castle in the Clouds in October 2014.

    During the (12 month) planning period we worked with both Jessica and Rodyan. They were both super professional and very quick to respond to my multiple emails. During the wedding day we had Jessica and Arianna help coordinate the ceremony, cocktail hour and reception. They did an absolutely great job at coordinating all this with no glitches, so everything went super smooth. They were also super helpful the day before the wedding to help us with all the setup process.

    Regarding the ceremony, the Castle has breathtaking views which amazed our guests and made for some magical wedding photos! We were lucky to have about 65 degree sunny weather and no wind on our day which was just perfect!

    The reception area is beautiful too. We had about 100 guest and thought that was a good amount of people for the reception area. When you first look at it, it looks a bit plain, but we decided to use uplighting which made the place completely come to life! Here is the link to some of the photos from our wedding, so you can get an idea how magical the place looks with uplighting: http://www.pinterest.com/inamccoy/our-fairy-tale-wedding.

    We absolutely recommend Castle in the Clouds for your wedding if you want to have a fairy tale theme wedding, some magical photos and an unforgettable experience!
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    David Sent on 11/18/2014
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    Castle in the Clouds was the PICTURE PERFECT venue for our ceremony and reception on Saturday, 10/25/2014. Guests are STILL talking about what an AMAZING wedding we had and the scenery completely supported the heartfelt ceremony. This is the PERFECT venue if you're going "vintage" for your theme. Ours was very "Great Gatsby/Speak Easy." Rodyan and Jessica were PERFECT wedding coordinator partners, from the moment we first met with Jessica a little over one year prior to our wedding to the actual wedding date. They made us feel so comfortable and ready leading into "wedding day." Their ideas for logistics and support on the actual wedding day really eased my partner's and my nerves as well as our families. As I said before, Guests are STILL talking about our wedding, from the trolley ride up to the Castle, to the amazing New England views during the ceremony, to the "Gatsby" style reception. I STRONGLY recommend Castle in the Clouds for your wedding! STRONGLY! Your wedding day will forever remain an incredible memory, thanks to Rodyan and Jessica!
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    David Sent on 10/15/2014
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    The NH lakes region and Lake Winnipesaukee is a very special place to both Nicole and I. I could not have imagined a more beautiful setting than The Castle in the Clouds. Overlooking the lake and the spot we we got engaged was amazing. Rodyan (wedding coordinator) and her team of Izak and JessicaJ were wonderful to work with, took care of all the special details and help make our day wonderful!

    Thanks you for allowing to use this wonderful historical site for our wedding. We will remember this spectacular event for the rest of our lives.

    David and Nicole Scaplen
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    Kaity Sent on 07/27/2014
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    Castle in the Clouds provided the location for our fairy tale wedding. We had booked the venue two years out and throughout the entire process Rodyan and her amazing team of wedding coordinators were there to answer any and all of our questions! On the day of, we had no worries as the venue made sure the wedding ran smoothly! They accommodated all of our needs and truly made it a worry free day!
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    Ciara Sent on 03/12/2014
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    Castle in the clouds was a perfect venue and the staff was simply wonderful. The reviews on here saying the staff was less than acceptable are inconsiderate bridezillas, clearly since the staff was absolutely great. They were highly organized and were able to accommodate all of my guests and my wishes. Rody helped me plan my wedding well in advance ( about 16 months because I believe in always pre planning to a high extent) and answered all of my questions, even when I asked them many times. I was also living in another state, and Rody was so patient with me through the entire process. The day of my wedding, I didn't have to worry about a thing, the Castle's staff took care of it all. I even had some personal, special requests that they were able to accommodate without question. If I had to do it again, I would without a doubt choose the castle again. The venue is breathtaking, charming, quaint and also majestic. The staff and coordinators are professional and patient. You will not regret choosing the castle for your special day.
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    Marcus Sent on 03/07/2014
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    We had an absolutely amazing Wedding at Castle in the Clouds. Their co-ordinator, Rodyan was extremely accommodating to our needs. She was more than helpful in making our event go off without a hitch and I am grateful for all their work through the rain. Yes it rained but thanks to the Castle's staff and wonderful venue I wouldn't have had it any other way. I would recommend Castle in the Clouds for anyone looking to have a wedding to remember!
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    Eileen Sent on 02/27/2014
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    My wife and I got married here after having visited only twice prior to the ceremony (both visits in different seasons). Needless to say, the views were breathtaking and the Lucknow Estate and Carriage House proved to be beautiful venues for our ceremony and reception, respectively. My wife and I adored Rodyan. She was spectacular to work with from start to finish; she was eager and had contagious energy (often serving to bring our energy levels up when we were feeling overwhelmed with planning), was sweet and caring, and was incredibly invested in our day/night turning out as perfect as possible. We did not have a limitless budget, and she was extremely vigilant about trying to configure the food and liquor options to optimize the money that we did have to spend. She recommended our florist and photographer, both of whom we ended up using, and were equally fantastic.

    Words fall short in truly expressing how much Rodyan enhanced the entire experience for us. It was already a joyous occasion, but having her be a part of it made it that much better.
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    Amanda Sent on 02/26/2014
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    Castle in the Clouds is an absolutely beautiful venue for a wedding. Rodyan and her staff were so nice and professional and made everything so easy. They gave me recommendations for a photographer and a DJ, both of which I used and loved. I paid the very minimal fee to have the staff decorate for me and they did exactly what I wanted and it was beautiful. Rodyan and her staff were so attentive throughout the night keeping everything on track. I loved everything about my wedding at Castle in the Clouds and would recommend it to anyone.
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    Loralee Sent on 02/26/2014
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    Absolutely Amazing! A wedding dream come true! We go back every year because we love it so much! Rodyan the wedding planner was so helpful and kind and made it so easy. We loved working with her and the staff and all our guests couldnt believe the venue, the view, etc...its a fairy tail wedding...the name matches the experience :)
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    Molly Sent on 12/27/2013
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    Stunning! The view during the ceremony and reception can’t be beat! If you’re looking for a venue that has breathtaking views this is the place to have your wedding. My husband and I wanted a place where our guests could enjoy a view of the beautiful Lakes Region, and at Castle in the Clouds you get it not only for the ceremony but the reception as well. The reception room would suit rustic to formal; we went formal and couldn't have been happier with how beautiful it was!

    The staff was there for us before, during and after the wedding; very professional and wonderful to work with. Our wedding day went so smoothly thanks to the hard working staff at the Castle; I didn’t have to worry about a thing, they had it all under control, which was so nice to know so that I could just enjoy our wedding! (Priceless!!)

    In addition to having our wedding at Castle in the Clouds, we hired Rodyan to be our wedding planner and what a GREAT move that was! My mother, sister and I had planed my sister's wedding but we decided to try a planner with my wedding and we were SO happy! We gave Rodyan ideas of what we liked and wanted to incorporate and she made our day absolutely gorgeous! It was more than anything I'd ever dreamed of. Plus it was so nice to just have options shown to us to choose from, planning was a breeze because all we had to do was enjoy the fun of selecting of items/designs that Rodyan presented to us, not stress about pulling it all together. We highly recommend Rodyan as a wedding planner.

    The only thing I wish the Castle had was a place to stay on site, however Meredith has a lot of lodging and they will do room blocks for you; and the drive isn’t bad at all. My in-laws hired a shuttle, which was great! Don’t let this deter you, Castle in the Clouds is an amazing venue, make sure you check it out!

    And if you want a horse drawn carriage, they have that too!
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    Felicia Sent on 10/04/2011
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    Castle in the Clouds was amazing, and they made our wedding so easy to plan! Amanda did a fantastic job helping us coordinate with all of our vendors and even though it was rainy and dreary the day of our wedding they were able to make me feel better about the rain and were able to provide umbrellas for all of our guests if it was needed. Our wedding was a fairy tale come true and I am so happy and glad that we chose to have our wedding at the Castle!!!
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    Teresa Sent on 06/24/2010
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    Fabulous, we couldn't have been married at more beautiful place. The staff was unbelievable and was there every step of the way to make sure everything went smoothly.
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    Rebekah Sent on 06/11/2008
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    Amazing place, worth the money.
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    Nichole Sent on 08/19/2014
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    The Castle in the Clouds was a perfect location to start our happily ever after. Roydan was a perfect representation of what a point person should be at a venue. I contacted Roydan the week we were engaged and her communication with me was seamless. Throughout the year and a half I was planning my wedding Rodyan was right there to assist. I had a few miscommunications with a few of the other coordinators but Roydan continually put me at ease with the correct information. Rodyan supplied me with a few vendors she likes to work with and I used every single one of her recommendations.

    The day of the wedding Roydan and her staff made me comfortable and stepped up the the plate when others slipped. The ceremony was beautiful and the reception was a phenomenal party.

    I HIGHLY recommend the Castle in the Clouds for any wedding or event. I wouldn't recommend hiring another Day of Coordinator because it caused a lot of confusion / miscommunication and a few missed items during the wedding and when packing up. Due to having more than one vendor assisting with certain things it caused chaos.

    All events have some issues but Im happy to say there were none that ruined my night. My husband and I will look back on this night as one of the best nights of our lives.

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    Ashley Sent on 03/03/2014
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    My husband and I got married at Castle in the Clouds this previous October. It was a perfect day and I owe alot of that to not only the picturesque scenery at the castle but also to the castle staff and wedding coordinator(Rodyan). Everyone was very friendly and helpful. There is alot that goes into planning a wedding and Rodyan was by our side every step of the way. She helped us pick out good local vendors and even helped with decoration ideas. I had a stressed out mother (who was involved in much of the planning) and the Rodyan was amazing at always getting back to us and helping iron out glitches along the way, including many extra "in person" meetings that were arranged by my mother. She was easy to get along with and very organized which helped us plan many details that we did not think about and made the day run EXTREMELY smoothly. Thank you to Rodyan and to everyone else at the Castle for a dream wedding day. I would highly recommend this venue and it's team to other brides in search for their dream wedding!!!
  • C
    Christa Sent on 08/25/2024
    4.8 out of 5 rating
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    Venue is fantastic however had issues with head wedding coordinator

    The venue was beautiful and I would highly recommend getting married here! One thing worth mentioning is that the wedding department had a change in staff while we were planning our wedding and the new head coordinator was very difficult to communicate with. We had a great experience with all other staff members and the two current assistant coordinators, however we did have significant issues with communication with the head coordinator for months leading up to our wedding that ultimately affected the course of events throughout our wedding day. PLEASE don't let this deter you from booking with CITC because it is a fantastic venue and everything else went perfectly, I would simply recommend looking into an additional coordinator from outside of CITC to help make sure things go smoothly and how you want them to on your wedding day.
  • M
    Mal Sent on 03/02/2014
    4.8 out of 5 rating
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    Even though this review is 8 months after our ONLY daughter's wedding, we felt the need to write it. Our daughter's wedding day was a day we had hoped would be as close to perfection as possible...our desire was to be 'present' and enjoy every moment of this special occasion. It brings us such joy to state that everything about the day was absolutely stunning; not only in appearance but also in the service provided. Castle in the Clouds was the perfect place to accommodate the ceremony and the reception of 175 guests. Rodyan Quinonez was so helpful and very professional in helping to plan the details as well as keeping everyone on task. She did it all with style, grace and kindness...ever ready to handle the last minute details that popped up. We would highly recommend this gorgeous spot and it's staff to anyone considering this venue.
  • L
    Louise Sent on 07/07/2008
    4.8 out of 5 rating
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      4.5 out of 5 rating
    My experience at the Castle in the Clouds was absolutely fantastic. The venue was beautiful and I thoroughly enjoyed working with the staff. We couldn't have picked a better location to get married in New Hampshire. Everyone that attended gave us personal testimonies of their great time at the Castle and of the breathtaking views. There are so many places on the property to take excellent photographs as well! I would highly recommend Castle in the Clouds if you're looking for a great New Hampshire atmosphere, gorgeous views of Lake Winnipesaukee and an intimate location for dinner and dancing with your nearest and dearest family and friends.
  • Meghan
    Meghan Sent on 09/21/2015
    4.7 out of 5 rating
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    This was an amazing place to get married. The views and backdrop are worth every penny. Our wedding was a fairy-tale.
  • A
    Angela Sent on 10/22/2014
    4.7 out of 5 rating
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      4.5 out of 5 rating
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      5 out of 5 rating
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    My wedding at the Castle in the Clouds was beautiful and fun! The weather couldn't have been much worse, but I still elected to get married outside in the 50 degree, rainy, windy afternoon with my poor family huddled against the building under clear umbrellas that were being blown inside out! I was not going to give up that view that I paid so much for in exchange for the dingy sun porch alternative. It was still a beautiful ceremony, although it ended up very delayed for some reason due to the weather. This really cut into our cocktail hour and reception time, and I felt rather jipped by the end of the night. The coordinators were all super helpful and great! I also did the carriage ride up and down, which was absolutely beautiful, and I have to give major props to the carriage driver for sitting out there in the cold rain for an hour and not even flinching or failing to smile! My only complaint besides the delay was that we did a sand ceremony, and when the set was returned to me, someone had somehow spilled out all the top layer of sand, which was the sand we had poured together. Also, the vase that contained that color sand was missing, so we couldn't even try to recreate it afterwards with the rest of the sand from our ceremony. No one mentioned this to us or apologized.
    The reception was great! Everything was rushed due to the delay, and we never even had time to make our rounds to all the tables. I will note that you are required to decorate for your own wedding as far as linens and other decorations not put out by the florist. It wasn't really a big deal, but we just found it strange when you're spending a lot of money just to use a space! And that was my only other complaint...while it is a unique and beautiful venue, you definitely pay for it! And we barely got to enjoy the beautiful view that I made my family travel from around the country for. But all-in-all they did a great job. We rented the drapes for the dance floor, and that was totally worth it!
  • Kim
    Kim Sent on 06/19/2017
    4.6 out of 5 rating
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    First off, best location in terms of view! They staff was extremely helpful and responsive the during the whole planning process. Then it poured on our wedding day but they worked with us to push back the ceremony 20 minutes to make it work when the rain let up. They are a little picky with certain things like the caterers, you only have a choice between two that can go up there, their food is good though. Also, they make beautiful signs to decorate the space! It is a little pricey but it is totally worth it!
  • Chelsea
    Chelsea Sent on 11/14/2021
    4.4 out of 5 rating
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    Worth getting a little lost for!

    Castle in the Clouds is, no ifs ands or buts, an incredibly beautiful venue.  We got lucky with the weather and while it was a little chilly on the mountain in early November, there were clear skies and sun and the wind wasn't too bad while we were there, so all our guests got to look out over the gorgeous view during the ceremony, and they had the choice to either mingle inside or outside on the patio space during the cocktail hour.  The main room for the reception was so stunningly beautiful both in the sunset light and afterward that I think even the people who had to travel to be there understood why we were so set on this location for our wedding.  We worked with Courtney for our rehearsal the day before and for most of the wedding day, and she was fantastic.  She had a calm, assured presence, she always knew what was going on, had all the answers to my questions, and also was willing to change things around to suit what I wanted or needed.  She was so accommodating and a delight to work with.  If I have any qualms with this venue, it's that response times from them varied a lot and sometimes I had to go over the same things more than once because there was some breakdown in communication.  However, between COVID and some personal things going on at the same time for staff at the venue, that's understandable.
  • E
    Erika Sent on 08/09/2016
    4.4 out of 5 rating
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    This venue was absolutely perfect. The views cannot be matched anywhere else in the state. All of our guests had a wonderful time and were blown away by the beauty. All of the coordinators were super friendly and responsive. My only complaints were the fact that I believe in the course of 1 year I spoke with/worked with at least 4 coordinators. Every time I called in from summer 2015-early summer 2016 there were coordinators no longer with the company and new team members to work with. Everyone was very nice and I know it's not the fault of any of them, just got a little disheartening on our end. The other issue I had was when I called two days before the wedding. I had specific questions I needed answered and the person who picked up the phone was super rude and did not know a single answer to any of my questions (one of which was asking the address of the venue to have guests use). I asked her twice if she was a coordinator and she said she "works in the office" and wouldn't put me on the phone with Jessica or Maggie, but I could hear her asking someone questions in the background. I think her name was Pam?? I could be wrong. Otherwise everything was great. The day of the wedding I felt very far from stressed because Jessica and Maggie were so great making sure I had everything I needed. Totally recommend this place to anyone looking for a beautiful wedding!
  • D
    Donna Sent on 09/07/2010
    4.4 out of 5 rating
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    I loved, loved, loved Castle in the Clouds. It is the most beautiful place to get married. Our friends and family couldn't believe it. The fruits and vegetables are picked from a farm close by that morning. We never asked too much from our coordinator so we never had a problem with her. The wait staff was great and people told us it was the best food they had ever eaten at a wedding.
  • D
    Deb C. Sent on 09/11/2024
    4.2 out of 5 rating
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      4 out of 5 rating

    amazing place to hold a wedding, views for days, horrendous bar tenders, beyond rude

    Worst bartenders I have ever experienced. Really upsetting to hear our guests complain all night. Shameful cause everything else was amazing . the coordinator was so sweet, the rest of the wait staff and views you can’t beat.
  • Kim
    Kim Sent on 10/18/2018
    4 out of 5 rating
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    Adds Magic to the Fairy Tale

    I just got married on 10/13 at Castle in the Clouds. Besides the temperature, we couldn't have asked for a better day! It had rained in the morning into the afternoon, so we were a little worried we would get rained out of the view that had drawn us to the venue. They offered plenty of really cool add-ons and were willing to be flexible in regards to the ceremony and reception time (we extended our reception by 30 minutes). My one complaint was that I really wish the wedding team was a little more responsive. In all the phone calls I ever made, it was never answered and my messages were never returned. My mom had to send "PLEASE RESPOND" in the subject line. I completely understand that things are busy and my husband and I were by no means the only ones getting married there, but when you have to write that in the subject line 2 weeks before the wedding it is a little nerve-wracking. Overall it was wonderful. We got so many compliments on the beautiful ceremony and people couldn't get enough of the views.
  • Rachel
    Rachel Sent on 09/21/2024
    3.8 out of 5 rating
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    Beautiful venue!

    Castle in the Clouds is a magical and gorgeous venue! We would highly recommend hiring a month-of-coordinator. They have a lot of weddings to attend to and a small staff. At times they were difficult to get ahold of but did work well with our day of coordinator. They also have strict time constraints in terms of the ceremony, when you are allowed to be there setting up and taking down, and when your reception needs to end. However, even knowing that information we would not have made a different choice. Our wedding was absolutely magnificent and magical. The backdrop of the mountains and lake was incredible and we were on cloud 9. Just make sure to hire a coordinator (we highly recommend Wright up the Aisle!)
  • A
    Amber Sent on 11/01/2018
    3.8 out of 5 rating
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    Great location and price, lacking in some details

    The location and the view from Castle in the Clouds is obviously beautiful. Since the reserve is open to the public, many of our family and friends spent time there before the wedding too and loved it (especially since it was dark for most of our reception). The Winnipesaukee room is a beautiful indoor reception venue. It was so nice to be able to choose from several preferred caterers which brought our price down compared to venues who have more catering requirements. Communication was a bit slow prior to our event, but they were accommodating of our desires. The castle staff really was not present that much during the reception, which was frustrating when a few minor issues came up. I expected a bit more organization and communication, but overall, good experience for the location and price. Our friends and family had a great time!
  • G
    Gena Sent on 08/23/2017
    3.8 out of 5 rating
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      4 out of 5 rating
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      3 out of 5 rating
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    This is definitely the most beautiful place to get married in NH! All of our guests just loved the venue and the view. We ended up with some really awesome wedding pictures!!! My new hubby and I loved it!!! The coordinators were great, although some times hard to get a hold of when you had a question. The day did feel a bit rushed but they were very flexible with everything we needed such as allowing us to decorate the day before because they did not have an event scheduled for that day and they allowed us to show up super early the day of the wedding which helped me as the bride relax a bit. The one complaint that multiple guests had was the lack of lighting going from the carriage house to the parking lot after the reception...it was pitch black with no street lights of any kind and we had some elderly people walking that distance. I did not even think of that at the time. There really should be some kind of lighting there.
  • S
    Sara Sent on 10/12/2013
    3.8 out of 5 rating
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      4 out of 5 rating
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      3 out of 5 rating
    This place has a spectacular feel, view, and ambiance. We were so thrilled that we had our wedding here (and that the weather was perfect beyond imagination). The catering, Harts Turkey Farm, is out of this world, nothing fru fru, just delicious. The wedding coordinators were very helpful and did so much to make the day phenominal, they did at times become too pushy to stick to a timeline where we felt our photographer was being unrightfully rushed. All in all, we couldn't have imagined a better day or a more pefect venue for a couple who met on Lake Winnepesaukee.
  • N
    Nicole Sent on 08/23/2008
    3.7 out of 5 rating
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      4 out of 5 rating
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      3.5 out of 5 rating
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      3 out of 5 rating
    Castle in the Clouds in Moultonborough, NH offers spectacular views of Lake Winnipausaukee and the grounds themselves are very well maintained and lush with wilderness. The Castle GM was funny, professional and charismatic. We secured our date after an hour and a half tour of the grounds the first time we saw the venue. The Castle also includes the dance floor, table and chairs, silver and plateware, linens, parking and ceremony seating for guests free of charge as part of their package. This saved us a lot of time and money. The Castle wedding coordinator was very cold and left the company inbetween the time we secured the location and the day of our wedding without notifying my wedding planner despite efforts to contact her. Luckily on meeting her replacement the week before the wedding we were pleasantly surprised and she made every effort to accommodate our needs. The day of the wedding was beautiful, but the Castle had guaranteed us that after 4pm the Castle tours and visitors would be leaving the location, when in fact, we had strangers taking pictures of the ceremony and trying to walk through the area during our photos afterwards. Overall, we loved the location and the staff and would definitely have it there again!
  • U
    User1458793 Sent on 06/09/2014
    3 out of 5 rating
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    Castle in the Clouds is the most beautiful place to get married. The views are breathtaking at both the ceremony and reception. Everyone was wowed by the setting. The Coordinator was ok. Not the best. I really wish I had a better coordinator. They don't help at all. They charge for every little thing! They wont even let you have the rehearsal after 4 because SHE has a busy day the next day. The staff was rude and yelled and swore at me because I pulled up to unload all the decorations. Beautiful for a wedding but should hire a better coordinator!
  • U
    User1407997 Sent on 12/30/2013
    2.7 out of 5 rating
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      3 out of 5 rating
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      3.5 out of 5 rating
    GORGEOUS place. So glad to have gotten married there. Did not enjoy working with the staff and had quite a few miscommunications and a little bit of a bad attitude, unfortunately. I would recommend this place for the views, not for the service.
  • U
    User1291803 Sent on 08/18/2013
    1.5 out of 5 rating
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      0.5 out of 5 rating
    I was so excited to have my wedding here. My husband proposed to me at the Castle in the Clouds, so it was inevitable it was a perfect location. We met with Amanda a year and a half ago to start the process and book our wedding. She was very responsive and helped us so much and was very flexible with our requests. After she moved to a new position, Rodyan took over and I was less than pleased with her service and professionalism. I never even received a phone call or email saying there was a new wedding planner and I found out after never getting returned emails. It was very difficult to reach a live person or have my phone calls returned. They were not flexible with there services and everything had to be done as they said. They had an event planned for the night before my wedding so I wasn't able to set up until the day of the wedding. They said we had 4 hours and thats it and the set up had to be done after 11am, no earlier. My family went up to set up at 11 (which the assistant said was fine) and when they got there they had to wait 45 minutes while they gave a tour of the room to another potential wedding couple and sat in the room talking the whole time. The women who were setting up had recently had back surgery so they asked to use the elevator. The castle staff told them no because it was only for handicapped people and they couldn't use it. My 87 year old grandmother who can barely walk was also told no and she needed to use the stairs. My DJ and Cake Baker were also not allowed to use the elevator, so they were forced to carry everything up the flight of stairs. During the whole wedding Rodyan was so rude to everyone. I got several complaints from family saying how rude she was to them. Kat, her assistant, was actually very nice and helpful. When taking pics you have exactly 1 hour and they stand there the whole time saying 10mins left, etc. Overall, our wedding was beautiful. The venue is amazing but the staff are horrible.
  • J
    James Sent on 02/01/2026
    1 out of 5 rating
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    Venue tour

    Drove up from south shore Massachusetts for a venue tour with Audrey. She cancelled via Google Calendar last minute without an explanation and wouldn’t respond to our emails. We wasted a 2.5 hour trip to go see this place and couldn’t even get a response back. Very unprofessional and unacceptable.
  • K
    Kristen Sent on 11/02/2017
    0.9 out of 5 rating
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      2.5 out of 5 rating
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      0.5 out of 5 rating
    I've debated writing a review & decided I would. It is a stellar location. Below average customer service, actually the worst I've ever encountered. I've been in the industry my entire life- restaurants, catering, cruise ships etc. i have worked all over the world, One thing I would never even think to do, is to email a client after their event and complain to them about how terrible they were to deal with.

    Let me explain, as a true hospitality professional who is not from this area, I chose the Castle In The Clouds because it was one of a kind. Had a grown-up in this area, I would have never chosen to get married there as it is a tourist trap but most of all- business. The staff prove to me that is nothing but a business. I came down extremely sick just before my wedding, and BC of work & all the festivities lined on top of my own decorations, i had zero time to rest. My cold turned into full-blown pneumonia and I was late to my rehearsal at the castle. I also did not correspond quickly enough for their liking on that day to inform them of my plans. I did not respond BC I was in the hospital receiving 4 (four) different prescriptions as well as an inhaler. My fiancé was being harassed the entire time while waiting for us to get there. Of course I apologized and felt terrible. the wedding went off without a problem BC at least I knew what I was doing. The staff hid in the background, huffing & puffing at every request, all while keeping a log of things we had done "wrong" to them. A week after my wedding I received a lengthy email, detailing the horrendous experience the staff endured at our wedding. It was the most pathetic attempt at trying to get their sad point across, even telling me how my being late affected picking up their child from gymnastics. I can't imagine being in this industry & always being out on time!!! LOL!! Anyone who emails the bride right after wedding and slaps them on the wrist for nonsense is a sad excuse for a wedding planner.
  • LisaandPJ09
    Lisa Sent on 08/24/2009
    0.9 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1.5 out of 5 rating
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    Castle in the Clouds is absolutely beautiful and breathtaking. It is a gorgeous and unique location like none other. Having said that, the wedding coordinator ruins everything. She is unresponsive, ditzy and flat out unprofessional and rude. Upon meeting her, she was nice and listened to what we wanted. After that, everything went down hill. She took extended amounts of time responding to phone calls and emails. We were planning this from out of state. We had 4 1/2 months to plan. And she was of little help once she received the deposit. I was completely on my own. Everything, detail-wise, I had to figure out on my own and she screwed up all the details. From the seating, to the flow of the day, to organizing... everything was off. Her WORST quality/skill is her organizational skills. I had to send her information several times. It is actually really sad that such a beautiful place is slowing being killed by their wedding coordinator. We have written to the GM over a month ago and have yet to receive a response to the numerous issues we experienced there. I have to say the most ridiculous moment of dealing with her was the day before my wedding, putting on the chair covers (yes we had too unless you want to pay the castle an extra 400) and she had screwed up our seating. (just incase you end up using castle in the clouds, no more than 8 can fit at a table) and she actually said, in my mothers face, "What do you want me to do, pull out a magic wand and make bigger tables appear". Yeah, Id say that pretty much sums up our entire experience with her. If it wasn't for some of our exceptional vendors (dj, JP, and photographer), we would've considered it a total loss. If the thing you want to be doing is stressing, worrying, getting angry and putting together your own wedding 24 hours before you get married, this is the place for you.
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