Casa De Amore Reviews
Casa De Amore
Fort Lauderdale, FLReviews
3.4 out of 5 rating
3.4
3.4 out of 5 rating
5 Reviews
68% recommend it
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Quality of service 3.4 out of 5 rating
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Average response time 3.4 out of 5 rating
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Professionalism 3.4 out of 5 rating
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Value 3.4 out of 5 rating
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Flexibility 3.4 out of 5 rating
Weddingwire
3.4/5
5 reviews
Google
4.5/5
73 reviews
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Fenny Sent on 02/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue
Thanks to Casa de Amour my daughter’s sweet 16 birthday party was extra special. I just can't get over how amazing the decor turned out and how delicious the food was. I’m definitely using their services for my next event. Their communication was on point and very professional throughout the entire time. They went the extra mile to make sure that everything was perfect. Thanks again for the priceless moments you’ve created. I will absolutely rate them 10 stars if I could. They definitely understood the assignment!!!Thanks to Casa de Amour my daughter’s sweet 16 birthday party was extra special. I just can't get over how amazing the decor turned out and how delicious the food was. I’m definitely using their services for my next event. Their communication was on point and very professional throughout the entire time. They went the extra mile to make sure that everything was perfect. Thanks again for the priceless moments you’ve created. I will absolutely rate them 10 stars if I could. They definitely understood the assignment!!! -
Quality of service
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Penelope R. Sent on 04/06/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
perfect for my wedding!
I fell in love with this venue because of the high ceiling loft look of their main ballroom and the scenic waterfall view of the outside surrounding the place. i was able to have my ENTIRE wedding there. from the ceremony to the cocktail hour upstairs (while i took my wedding pictures in the beautiful garden) garden and the reception was held their biggest ball room. the decor team brought my dream to life. Thank you casa de amore! money well spentI fell in love with this venue because of the high ceiling loft look of their main ballroom and the scenic waterfall view of the outside surrounding the place. i was able to have my ENTIRE wedding there. from the ceremony to the cocktail hour upstairs (while i took my wedding pictures in the beautiful garden) garden and the reception was held their biggest ball room. the decor team brought my dream to life. Thank you casa de amore! money well spentCasa De Amore's reply:
Thank you Miss Rojas
It was our pleasure to bring to bring your dream event to life! we appreciate your business. -
Quality of service
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Featured
Michelle W. Sent on 08/12/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Understanding and Responsive Owner
The true character of a business owner is revealed when challenged. I am happy to amend my previous review of Casa De Amore, and I do so without reservation. Following my detailed conversation with the owner, we were able to address some misunderstandings not detailed in the contract. She was very understanding and extremely responsive. Most importantly, she treated me with respect.
This is an establishment I would do business with again, particularly because the owner took ownership for the shortcomings of her staff. This is commendable in a business owner.
Thanks again for addressing my concerns and providing exceptional customer service!The true character of a business owner is revealed when challenged. I am happy to amend my previous review of Casa De Amore, and I do so without reservation. Following my detailed conversation with the owner, we were able to address some misunderstandings not detailed in the contract. She was very understanding and extremely responsive. Most importantly, she treated me with respect.
This is an establishment I would do business with again, particularly because the owner took ownership for the shortcomings of her staff. This is commendable in a business owner.
Thanks again for addressing my concerns and providing exceptional customer service! -
Quality of service
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Lisa Sent on 03/15/20221 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Birthday Event
A regreatful experience! As a result to my party if I would want to experience my event all over again I would’ve never chose this venue again. I am in the customer service world. I would’ve never make any of my client nor any new client experience what I did. The staffs here have made my event a living hell! Very humiliating organization, Unprofessional, Malicious took advantage of me and yet very poor direct planners. Place setting is amazing but whomever own or run this business needs to know how to threat Custer yet along people with dignity and respect.A regreatful experience! As a result to my party if I would want to experience my event all over again I would’ve never chose this venue again. I am in the customer service world. I would’ve never make any of my client nor any new client experience what I did. The staffs here have made my event a living hell! Very humiliating organization, Unprofessional, Malicious took advantage of me and yet very poor direct planners. Place setting is amazing but whomever own or run this business needs to know how to threat Custer yet along people with dignity and respect. -
Quality of service
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Michelle W. Sent on 08/11/20211 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Stay away very unprofessional
Do yourself a favor and stay as far away as possible from this poorly run event space. The staff here is very unprofessional and argumentative. I contracted to host an event, the owner took my deposit and did not uphold our contract. He did not allow my event planner in on time and as promised and included within our contract. The space was HOT. They refused to turn on the AC the night prior to cool the room. The bathrooms felt like a sauna. The toilets and lighting were inoperable and I was completely embarrassed by my guests dissatisfaction. There was another event happening in one of their other rooms and vendors were walking in and out. causing a commotion. It was a complete circus. Your money would be better spent at a posh hotel ballroom where customer service is honored and respected. This place is a huge upset, don't allow the edited photos, cheap upgraded floors or chandeliers to fool you. You have been warned!!! Bad Business!!!!Do yourself a favor and stay as far away as possible from this poorly run event space. The staff here is very unprofessional and argumentative. I contracted to host an event, the owner took my deposit and did not uphold our contract. He did not allow my event planner in on time and as promised and included within our contract. The space was HOT. They refused to turn on the AC the night prior to cool the room. The bathrooms felt like a sauna. The toilets and lighting were inoperable and I was completely embarrassed by my guests dissatisfaction. There was another event happening in one of their other rooms and vendors were walking in and out. causing a commotion. It was a complete circus. Your money would be better spent at a posh hotel ballroom where customer service is honored and respected. This place is a huge upset, don't allow the edited photos, cheap upgraded floors or chandeliers to fool you. You have been warned!!! Bad Business!!!! -
Quality of service
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