Carol Hannah Reviews
Reviews
4.9 out of 5 rating
![WeddingWire Couples' Choice Awards 2024 Winner]()
4.9 out of 5 rating
225 Reviews
98% recommend it
Awards
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![Natalie]()
Natalie A. Sent on 03/06/2023Amazing Service with a Jaw Dropping dress
I've been a huge fan of Carol Hannah's bridal dresses and if it wasn't for their magnificent staff I would have never found my dream dress. THANK YOU SO MUCH LADIES! YOU ROCK!! -
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![Jessi]()
Jessi Sent on 05/31/2023Beautiful dresses! Amazing customer service!
I had the best experience at Carol Hannah from start to finish. Out of all the places I looked for dresses, both boutiques and designers, Carol Hannah felt the most welcoming without any pressure and had the most unique dresses that fit my style. The NYC studio is beautiful and open. The staff are incredibly friendly and helpful. I didn't feel pressure to place an order upon my first visit and returned for a 2nd time to try on again 2 dresses that I was considering. Carol Hannah, herself, even showed me different ways one of the dresses could be bustled! Once I placed my order for 2 dresses (welcome party and wedding day), they were very helpful in reaching out to schedule fittings and accommodating when I needed to reschedule at the last minute. I was never rushed during either of my shopping trips or any fittings. Overall, the fittings went smoothly and both dresses turned out exactly as I hoped. I felt beautiful and comfortable in both dresses throughout my wedding weekend. I would highly recommend Carol Hannah. -
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Emily S. Sent on 02/21/2023
My Dream Dress, My Dream Experience
Even before my husband and I got engaged, I was pretty convinced I wanted a dress made by Carol Hannah. I loved how unique the dresses were, how organic. They were works of art, and I love that they were custom built. When we got engaged in March 2022, I immediately made an appointment, but I didn’t know what to expect. My friends who had gotten married had all been dress shopping at multiple stores, and I didn’t know if I would find the perfect dress. We were planning on an accelerated timeline (6 months!).
My first appointment at Carol Hannah was a dream! The employees were incredible, and I had the whole place to myself to try on dresses. The dress I originally had in mind wasn’t quite flattering on me, and then my mother-in-law pointed out a dress that I hadn’t seen before. It was incredible, sculptural, flattering. It combined linen and organza in a really unique way. I knew it was the one! I didn’t feel rushed at all, and trying on each dress was a completely unique experience. I’m a mid-size bride, and never at one moment did I feel anything other than 100% amazing about my body. This is a body positive space.
My dress was chosen, and then they built a custom version according to my measurements. I know they cater to a lot of brides, but the staff at Carol Hannah always made me feel so special and like they were invested in my big day. Email reminders were helpful and answered all of my questions. The fittings were fun, and I was even able to have one with Carol herself! I requested a few minor alterations and they were happy to adjust the dress slightly and help me choose accessories. The studio itself is relaxing, airy, beautiful. Please do yourself the favor of trying this business. It takes all the stress out of choosing and buying your wedding dress, and you end up with something totally unique to you. -
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Maura C. Sent on 02/14/2023
Sfumato Dress
I saw my dress online and fell in love instantly. Lucky for me I live in NJ so I was able to travel info to NYC to the Carol Hannah flagship store which was an amazing experience. They made me feel so special and everything they had was beautiful! Since I was at their shop they built the dress for me, instead of me purchasing a size and then altering it. So that was a fun extra treat! If I had to redo it all I wouldn’t change a thing! -
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![Kierra]()
Kierra S. Sent on 02/27/2023The Best Dress Experience!
My Carol Hannah experience was one of my favorite parts of my wedding. Carol and all of her staff are so kind and thoughtful. The space is beautiful and private, which is hard to find at this price range. The craftsmanship on the dress was amazing and it turned out exactly how I’d hoped. I would recommend Carol Hannah to any bride! -
Colleen Sent on 09/15/2022
An Experience Unlike Any Other!
Carol Hannah is an ARTIST. I struggled finding a wedding dress that felt like me while shopping at larger bridal shops. As soon as I came across Carol Hannah online, I knew I found my place. From the moment I stepped in for the first time to browse a variety of dresses, the stylist made me feel comfortable and beautiful in everything. The variety of dresses are unlike any other I’ve seen, each with their own personality and beauty. I fell in love with the Eyre dress immediately, with its fabric that almost changed color in the changing natural light in the room as I moved. The alterations and fitting process was seamless with Mary as my stylist. She was well versed in the alterations process and made me feel so comfortable in my own skin. She helped me choose the sparkle veil to fully complete the look as well. There was never a worry in my mind throughout the process. I wish I could wear this dress everyday! -
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Chloe G. Sent on 02/14/2023
Flexibility and lots of love!
I was an out-of-town bride and fell in love with a few Carol Hannah gowns and ultimately wanted a non-white wedding dress. Melissa was so accommodating and let me schedule on a day and time that worked for me since I would be driving over from a different state (same for pickup, I was able to schedule on a day that they normally don't do pickups). Before this trip, I had gone to a few other bridal salons and didn't have the best experience (all the dresses looked the same, not the styles I liked, etc), so I wasn't sure what to expect at Carol Hannah. Let me tell you, they hit it out of the park! I got to try on a ton of different styles and colors that were all so flattering and fun and ultimately chose the top of one dress and the bottom of another in a beautiful marigold color. It was everything I could have hoped for and more! They made it custom and I am still so in love with this gown! Definitely go here for all your bridal gowns, party dresses, everything! -
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![Kaylin]()
Kaylin B. Sent on 12/09/2021Amazing dresses & experience
Melissa from Carol Hannah was amazing. When I arrived, she was so friendly, down to earth and welcoming, and I instantly felt comfortable. I really appreciated her humor and candidness, and knowledge of the industry. Melissa listened to my needs/wants and had some great suggestions for dresses that would work for my aesthetic and body type. The dresses themselves are beautifully made and very high quality. They are also made locally in NYC, in the Garment District, which is a plus. I thoroughly enjoyed my visit to Carol Hannah and would highly recommend including them in your search for the perfect dress. -
![Elena]()
Elena Sent on 02/24/2023Carol Hannah Review
I had a phenomenal experience at Carol Hannah and would strongly recommend the CH team to anyone! The team was responsive and kind and I felt beautiful in my dress. It was very exciting to watch the process unfold and the dress was perfect. My only regret is that I could not wear my dress more often. -
![Lauren]()
Lauren W. Sent on 12/03/2021Felt like a movie star
Maquette was a showstopper. Literal perfection on my big day. I did the virtual try on options with CH and it was a great experience! Everyone I worked with was so kind and responsive. I decided to do a 'custom' train-and the option to do this was Dara, my stylists', idea! I had loved Belvedere's train but Maquettes body & flare, and so we made the angualr train happen. It was the dress of my dreams!!! I brought it for alterations and the seamstress who has years of couture experience in Paris & Germany said it was one of the top three dresses she has had in her shop and that it was true couture and beautifully built. Coming from her, that was the biggest compliment! Highly suggest working with Carol Hannah. I loved that the dress was made in NYC & how unique and creative her styles are! -
Jillian Sent on 06/18/2021
Excellent Experience
I so enjoyed my experience with Carol Hannah. I work as a videographer in the wedding industry and having a skirt that was high quality and photographed/ videod well was a high priority. I was very satisfied with the excellent quality of the Stratosphere skirt and how it photographed! -
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![Amber]()
Amber P. Sent on 07/27/2021Personal, Dazzling, Great Experience!
I am not the Kleninfeld Bride type. Nothing against them at all! It’s just my style is a bit, more low key (but hey, ya’ll do look amazing on TLC!).
Carol Hannah’s shop is personal, creative, and intimate. Smaller shop, has variety of stylish dresses, all designed by shop owner. I met Carol Hannah a couple of times during my fittings. She really listened to me, great to chat with, and the dress became 100% me.
Thank you again! -
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![Ashley]()
Ashley M. Sent on 10/28/2019Magical, uplifting, a breeze
After searching high and low for a wedding dress designer that would make a red gown for a plus-size bride at a reasonable price (for me, reasonable meant about $5,000--I know that isn't reasonable for everyone), I found Carol Hannah, and I'm so lucky I did. The sales and production staff made me feel very welcome at every visit--by the end of the process, I felt genuine affection for the whole team. They had sample sizes that fit me (I'm a size 16), so that I could actually try on the real dresses, and they were incredibly patient as I wavered between two very different gowns. When I finally settled on one, they worked with me on a few changes I needed (raising the back and letting one of the pleats out in the front), and they found the perfect shade of red material. The finished gown was so much more beautiful than I even imagined my dress would be. They were even willing to add a modesty panel to the dress at the last minute so I could wear it to my second wedding reception in India. The process was more than smooth from beginning to end, and I highly recommend Carol Hannah. Even if they seem a bit out of your price range, it might be worth it for the peace of mind and uplifting experience. -
![Shannon]()
Shannon T. Sent on 06/11/2022The Perfect Dress- Senara
I found the Carol Hannah Senara gown late in the game and they were so helpful getting me my perfect dress on a tight timeline. I had so many compliments and I felt like the best version of myself in this dress. It was perfect. -
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![Jillian]()
Jillian Sent on 07/03/2021Excellent experience with their stratosphere skirt for my wedding.
I would recommend Carol Hannah to anyone looking for an excellent quality dress for their wedding. I had a great experience with their stratosphere skirt for my wedding. Loved it! -
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![Sarah]()
Sarah Z. Sent on 02/13/2020Incredible Team with Gorgeous Styles
I could not have chosen a better place to buy my wedding dress. Every step of the way they were communicative, beyond helpful, and so pleasant.
I went into the studio twice before finally committing to a dress. They let me take my time, switch back and forth between gowns, and were just so attentive to what I was saying and how I was feeling in the dresses. Nhi was my consultant and she was so stellar. Especially as it started to become more and more apparent in the first appointment that my group was leaning towards one dress and I was heading towards another. She let me dither back and forth and was so great when I came back in a second time to compare with my maid of honor.
As soon as I said yes and decided, they gave me everything I needed for the rest of the process. I had a timeline of when to come back for alterations, what to bring to each one and what to expect at various points in the process.
They were also really flexible with the alterations. I picked the Citrine gown, which has this fabulous sash of different fabric in the front that I was able to change the color of. We also played around with different looks for the neckline at one of my first alterations when I was trying to figure out if I wanted to switch it up to more of a sweetheart neckline. They were patient and so nice about it.
I cannot recommend these dresses and these people enough. My husband crochets and decided he wanted to make our cake toppers. I emailed Nhi on a whim to see if they would save a small bit of the colored sash material during alterations so my mini me cake topper's dress would match mine and she was so sweet and enthusiastic about it! It turned out perfectly.
Do yourself a favor and visit this studio. You will not regret it! -
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Margret Sent on 01/10/2021
Meant to be
I had gone to multiple dress places and had not had great experiences. I found Carol hannah because a dress I loved kept popping up that finally led me to her. Even during the pandemic, every visit was personal and attentive. I never felt pressured or like I had to compromise anything. I ended up loving two dresses and they helped me figured out how to incorporate both. The whole tram was friendly, transparent, and professional. I felt like they were on my team, not just trying to get me to buy a wedding dress. Perfect from start to finish. They even made me a matching mask! I was having a zero waste wedding and they helped give me feedback on which dresses would utilize the most fabric AND saved me the few scraps they did have. -
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![Margret]()
Margret M. Sent on 02/13/2022Dream Come True
Working with the team at Carol Hannah was incredible. From start to finish, I felt cared for and listened to. I really felt like I had a team there to support and guide me through the wedding dress process. When I couldn't decide between two dresses, my consultant suggested combining them. Carol Hannah came out from the back to walk me through how the combination would look and eased any fears I had of the final product. It was incredible. I am so grateful to this team for their clear communication and accommodation. -
Matthew Sent on 12/04/2019
One of a Kind Wedding Dress!
The designers and sales coordinators at Carol Hannah, especially Angela and Dara, helped me pick up and design the most incredibly beautiful and unique wedding dress I could have ever imagined! The CH team made the experience truly personalized to me and really listened to what I wanted - which was so different than my experience at other bridal stores. They put time and attention into every gown and every bride. I cannot recommend enough! -
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