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Calvin Broyles Jewelers Reviews

Calvin Broyles Jewelers

Calvin Broyles Jewelers

Charleston, WV
4.1 out of 5 rating, 4 Reviews
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Reviews

4.1 out of 5 rating
4.1 out of 5 rating
4 Reviews
82% recommend it
  • Quality of service
    4 out of 5 rating
  • Average response time
    4.1 out of 5 rating
  • Professionalism
    4 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4 out of 5 rating

Awards

4
  • Megan
    Megan H. Sent on 12/12/2018
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating

    Verragio Rings

    I set up a viewing for a few Verragio rings at Calvin Broyles and I definitely was not disappointed. I spoke directly with the manager who was sure to meet with me along with the Verragio consultant and they showed me the most beautiful rings that I’ve ever seen. Highly recommend. Wonderful staff and even better rings!
  • H
    Holly Sent on 01/11/2016
    5 out of 5 rating
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    No matter which of their stores you visit, the service and quality is unbeatable!! We bought my engagement ring there and were so pleased that we bought both of our wedding bands there. The personal service we received made us feel like we were family and the whole staff was friendly and made sure we were satisfied with our rings. Will never shop anywhere else for our jewelry!!
  • L
    Laura Sent on 02/17/2014
    5 out of 5 rating
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    I wanted a custom wedding band and brought a picture with me. Very quickly, Ryan Broyles had emailed me specs for the ring, sent it to someone to design a mold. He always emailed me promptly with any questions or concerns. The ring turned out to be absolutely perfect and for half of the price of the ring in the picture. I felt like family every time I went to their store. They did a fantastic job!
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  • User2651213 Sent on 06/17/2016
    1.3 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
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      1.5 out of 5 rating
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    If you purchase anything especially an engagement ring from Calvin Broyles, make sure you stay away from Bob. Bob was very difficult to work with from day 1. My fiancé spent over 13,000 on my engagement ring and Bob sold him a SI1 center diamond with a very noticeable feather to the naked eye. My fiancé did not notice this in the store lighting. Bob only wanted to make a sale. You ask him a question and he gives you a ten minute round about lecture on how he is the best and has been in the business for over 15 years.... And so on. We heard that line from him a good 50 times.
    We called and asked to have the center diamond replaced. Granted, this ring is a verragio and highly expensive so we didn't want a flaw visible to the eye. David Broyles, an owner started working with us thank goodness and had no problem finding and replacing a diamond. When my fiancé and I went in to see the replacement Lazare Kaplan diamond, David was not there, so Bob walked over and took the sale over once again. Not only was he extremely rude and obnoxious, he called me rude loud enough so everyone in the store could here. My fiancé, a military police officer stepped in and said something to him and how he was treating us. We walked out without a diamond and I was in tears. Thank goodness Calvin broyles has a couple different stores because now this engagement ring will be handled elsewhere. We were talking and wish we never would have purchased anything especially this ring from Calvin Broyles. Luckily, a very nice lady at another Calvin Broyles is taking care of us.