cakes and crafts by sue Reviews

60 | Grand Rapids, MI
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60 Reviews for cakes and crafts by sue

Recommended by 100% of couples

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Average response time 5.0

Awards

60

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  • Trazy

    Trazy · Married on 04/09/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you're looking for a cake in the Grand Rapids area, don't go anywhere else. Sue is a small business owner who puts everything into her cakes. She is extremely knowledgeable and personable and really works to get to know her clients and provide them with the cake of their dreams. My husband and I were let down by several vendors, and needed to find someone nearly last minute... and all while planning from out of state. Sue met with me the day after I contacted her and we were so pleased with our tasting. She delivered the cake and set it up beautifully. It was PERFECT! It was gorgeous and we had so many compliments on it. Thank you, Sue!

    Sent on 06/19/2016

    cakes and crafts by sue's reply:

    Trazy Thank you so much for the great review. I truly loved doing your cake. It was such a pleasure working with you. I loved being a part of your special day. Sue
  • A

    Ava · Married on 01/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sue was absolutely wonderful! We ended up having to change venues a couple different times and each time she was still willing to work with us. The cake was gorgeous and tasted amazing! All of our guests were telling us how moist and delicious the cake was. I would highly recommend Sue to anyone looking for a wedding cake. She knows her stuff and cares deeply about the cakes she makes. Super affordable as well.

    Sent on 01/04/2016

    cakes and crafts by sue's reply:

    Ava It was such a pleasure to work with you. I knew when I met with you it would be great to do your cake. Thank you so much. Sue
  • J

    Jodi · Married on 11/07/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This was a dream come true. I was originally going to do sheet cakes because I couldn't afford a Tier cake but I ended up getting a 4 tier wedding cake for the SAME price as sheet cakes. And the cake was GORGEOUS. Everyone at my wedding was talking about it. Sue is the sweetest woman and is so flexible and easy to work with. She dropped the cake off at my reception hall and did all the setup. The lights, tulle and cake stand are all included as well. It was absolutely gorgeous! I highly recommend Sue!

    Sent on 11/11/2015

    cakes and crafts by sue's reply:

    Jodi Thank you so much ,I have to say I loved doing your cake and you were wonderful to work with. Thanks again . Sue
  • User5573913 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Cakes by Sue in Grand Rapids MI was outstanding . The cake was delicious and just what we wanted! We were planning a wedding from out of state and didn't have to worry about anything with cakes by Sue. The Wedding cake was DELICIOUS !!!!!

    Sent on 10/31/2015

    cakes and crafts by sue's reply:

    Thank you so much, Reviews like this is why I do cakes. You have made my day.
  • K

    Kelsey · Married on 08/06/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very easy to work with. When we did the tasting we tasted frosting only-not cake flavors and I thought that was odd but I put my faith in Sue and everything was amazing. So many compliments on our cake. We had a three tier cake with the first two tiers being carrot cake, and the top tier being a marble with a raspberry mouse filling. We have yet to try and the top tier but I am so excited to do so on our one year! She was so kind and sweet. We rented a cake stand and some tulle and lighting to go along with the cake decor from her which she delivered at the reception venue and we provided the flowers to decorate the cake-I thought we were going to end up decorating it ourselves but she did it all for us!

    Sent on 08/30/2015

    cakes and crafts by sue's reply:

    I am so happy you liked your cake, it means so much to me .It is working with people like you that makes my job so special. Thank you so much.
  • Ashley

    Ashley Bezemek · Married on 08/01/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely the BEST!

    I first found out about Sue’s wedding cakes when she made my friend’s. I fell in love. The following year my sister got married and I insisted we get the wedding cake from Sue. It was amazing! Two years later it was my turn. I had to have Sue make my cake. Each cake was a little different but no less delicious and beautiful. Flash forward 5 years and Sue just made my 5 year anniversary cake. My husband and I loved our wedding cake so much, we always said we’d indulge again on our 5 year anniversary. I was so happy that Sue was still in business. Best of all, she made the cake to look just like my wedding cake! Her attention to detail and commitment to customers is what sets her apart. I will always refer people to Sue!

    Sent on 08/01/2020

    cakes and crafts by sue's reply:

    Ashley It sure was nice to see you.What a wonderful review. I loved doing both of your cakes.It is people like you that makes me love my work,of course I love doing the cakes too.Thank you so much.Sue
  • K

    Krista · Married on 06/27/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sue is truly amazing. She exceeded our expectations AND was within our budget!! We never imagined having a cake so gorgeous!

    We met her at her location and she sat down and showed us hundreds of cakes!! She was so patient! When we finished looking at the pictures, she let us design our own!!! We literally had 7 different cake pictures that we wanted to combine to create our special cake! She even let us choose how to present the cake (I.e. what serving tray it gets displayed on). Not only was our cake stunning but it was DELICIOUS!! We went with the white chocolate frosting with a chocolate cake with chocolate mouse and raspberry drizzle!! SO GOOD! I'm not a cake person--but WOW! AMAZING! She was one the cheapest vendors too! I would recommend her to anyone!! I have shared her link on my Facebook page many times because she impressed us that much!

    Our cake cutting services (provided by the reception hall) accidentally threw out some of her cake accessories which we gladly paid a TINY fee for-- she was so apologetic for making us pay. I think she apologized at least 8 times for charging us. We had no problem paying her to reimburse her for what was thrown out!!! She truly is the sweetest person ever and truly CARES about each customer. Her cakes will make your special day that much more perfect.

    Sent on 10/03/2015

    cakes and crafts by sue's reply:

    Oh my gosh you have made me feel great. It was such a pleasure to work with you. This is the best part of my job I get to work with couples like you. Thank you so much .
  • J

    Jeri · Married on 06/21/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When almost every guest at the reception comments how wonderful the reception is and then follows that comment with the question..."Who did your cake?"...you know you have found something special. Quite honestly, the cake had everyone ohhhing and ahhhing! No one had ever seen a cake as beautiful.

    I planned the wedding from 700 miles away. Sue was very easy to work with...I did not have any strong opinions about what I wanted the cake to look like and left it to the professional. Her design exceeded my expectations. While the cake was beautiful to look at...it tasted wonderful as well...her attention to detail and display were greatly appreciated. I would use her again in a minute!

    Sent on 06/23/2014

    cakes and crafts by sue's reply:

    Jeri I can't tell you how much I loved doing your sisters cake. It was such a pleasure to work with you. I could see all the work and effort you put into the wedding. Everything looked great. Thank you so much you have made my day. Sue
  • User3141017 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sue was very professional, kind, and accommodating. She knew lots about cakes and was able to answer questions I had. She delivered a Beautiful and Elegant cake that tasted great! She definitely makes her part of your wedding process stress free!

    Sent on 11/04/2013

    cakes and crafts by sue's reply:

    Thank you so much. I am so pleased you liked my work. I wish you all the best. Sue
  • User3758275 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing to work with. So creative and amazing at what she does. Cake was more than we could've ever imagined. Not only do her cakes look good they taste good too!!!

    Sent on 12/28/2013

    cakes and crafts by sue's reply:

    Thank you so much. What wonderful coments. You have made my day. Sue
  • S

    Stacy · Married on 10/05/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Im so glad after 5 other tastings I finally found Sue. My first impression was that she is very kind and very professional. What really impressed me was she had live cake displays for you to look at instead of just pictures. She has an amazing vision and my husband and I were so wowed by our wedding cake. We got lots of compliments on how delicous the cake was. I would recommend Sue for any event especially your wedding because I know you wont be disappointed.

    Sent on 12/23/2013

    cakes and crafts by sue's reply:

    Stacy and Aaron It was such a pleasure to do your wedding cake. One of my favorite parts about doing wedding cakes is meeting the couples, it was such a joy to meet both of you. Thank you so much for choosing me to do your special cake. Sue
  • M

    Meagan · Married on 08/10/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I got so many compliments on how beautiful and delicious the cakes were. I only regret that I didn't get to have more. Even our last minute design changes came off flawlessly. The birchbark design was beautiful with the pinecones and the price was amazing. I am especially impressed with Sue's ability to find us blueberry filling. It was great and made it all the more special.

    Sent on 08/18/2013

    cakes and crafts by sue's reply:

    Meagan I just loved all your ideas. I think everything at the venue looked wonderful together. You were so nice to work with , I loved doing your cakes. This is the best part of doing cakes I get to meet people like you. Thank you so much for letting me be a part of your special day. Sue
  • C

    Cristine · Married on 07/20/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sue did an amazing job with my duaghter's wedding cake. It not only looked beautiful but also tasted amazing! So many quests at the wedding were commenting on how moist and delicious it was.
    Thanks Sue-I am so glad I found your website and met with you!

    Sent on 08/01/2013

    cakes and crafts by sue's reply:

    Christine It was so nice working with you and Morgan. I loved doing her cake. I loved her ideas for her cake. Thank you so much Sue
  • T

    Tami · Married on 06/29/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely beautiful wedding cake for my daughters wedding, everyone raved about it. Sue is so easy to work with, and EXTREMELY affordable. . I HIGHLY recommend her...

    Sent on 07/01/2013

    cakes and crafts by sue's reply:

    Thank you so much. It was so nice working with you. Wishing you all the best. Sue
  • E

    Edwin · Married on 06/22/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The overall experience with Cakes by Sue was excellent. She planned things well in advanced and communicated to us very well. She did a phenomenal job designing our cake and delivered it on time. When we got to our reception venue we were so stunned on how great it looked. The price of her cakes are less than half of what vendors from wedding shows would charge. You will not find a better bang for your buck!

    Sent on 06/24/2013

    cakes and crafts by sue's reply:

    Edwin and Erin I am so happy you liked your cake , it was a pleasure working with you. This is one of the joys of doing cakes I get to meet special people like you. Thank you so much Sue
  • K

    Katie · Married on 06/08/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We called & left a message with Sue & she returned our call, answered our questions, & set up an appointment. She was very accommodating as we are from California and got married in Grand Rapids, MI. We had some ideas for both our wedding & grooms cake & Sue designed both exactly as we had envisioned! At our appointment, we tasted the different icings & fillings to help decide what we wanted. Our cakes were gorgeous & delicious! We had so many guests tell us how much they loved the cake & the price was so affordable. She even decorated the whole cake table beautifully & included some origami penguins we had made. We highly recommend Cakes & Crafts By Sue! Thanks again for helping to make our wedding day so special!

    Sent on 08/14/2013

    cakes and crafts by sue's reply:

    Katie It was so nice to see your review. It is so important to me that you liked your cake. Everyone was so nice to us at the venue when we set your cake up. It was such a pleasure working with you. Thanks again Sue
  • N

    nancy · Married on 05/24/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely the best! Sue is fabulous at what she does. EVERYONE raved over the cake. She was on time, professional, and best of all the cake was moist and delicious. So fresh! We gave out boxes of cake to take home and many ate the second piece while at the wedding they loved the cake so much. I am elated that I made the right decision to use Cakes By Sue......Thanks Sue...You rock!

    Sent on 05/26/2013

    cakes and crafts by sue's reply:

    Nancy You were wonderful to work with. Thank you so much. It was such a pleasure to be a part of this special day. Thank you again. Sue
  • H

    Heather · Married on 05/24/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Favorite vendor at our wedding! Everyone raved about how delicious the cake was and it was absolutely stunning - even prettier than the picture I gave her of what I wanted it to look like. I tried a lot of cakes from a lot of Grand Rapids and Holland bakeries and they were all dry but Sue's cake is very fresh - which was super important to me. I would definitely recommend Cakes by Sue.

    Sent on 07/04/2013

    cakes and crafts by sue's reply:

    Heather I loved doing your cake. It was wonderful working with you. Thank you so much. Sue
  • C

    Chris · Married on 05/18/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Cake was absolutely beautiful, she matched the flowers my daughter had picked out perfectly with the design & ribbon on the cake. Also the cake tasted great, she had a lot of options to pick from for cake flavors, fillings and frostings. Great price as well - $1.50/slice. Does not do cupcakes. The presentation of the cake was beautiful as well, she displayed it on a mirrored tray on top of a silver pedestal stand with tule & lights.

    Sent on 05/21/2013

    cakes and crafts by sue's reply:

    Thank you so much ,I am so glad you liked the cake. It was such a pleasure designing your cake. I want to wish the bride and groom all the best. Sue
  • J

    Jill · Married on 05/18/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The cake not only looked amazing, but everybody was saying how much they enjoyed eating the cake as well. My husband and I couldn't even make ourselves save the whole top layer for our one year... we just had to eat it now! (we only froze two pieces.)

    Sent on 05/31/2013

    cakes and crafts by sue's reply:

    Jill I just loved doing your cake . I truly enjoyed working with you. Thank you so much for letting me be part of your special day. Sue
  • Angela

    Angela · Married on 05/11/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We loved Sue! It's obvious that this is not only her job, but her passion! We had to change the size of the cake a few weeks shy of the wedding and she was so great about it! We had so many compliments on both the looks and taste of our cake. You won't be disappointed!

    Sent on 06/14/2013

    cakes and crafts by sue's reply:

    Angela and Jose I love the picture what a great couple, I am so glad you liked your cake. It means so much to me . I truly enjoyed doing it. Thank you so much .Sue
  • L

    Liz · Married on 04/20/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The wedding cake was wonderful, it not only looked great but the flavor of the cake and filling was fantastik!! We had so many compliments from our guests. We have already recommened her service to friends and family. Thank you Sue for the perfect cake!!

    Sent on 05/16/2013

    cakes and crafts by sue's reply:

    Liz I am so pleased you liked your cake. I really enjoyed doing it for you and working with you. I think I have the best of 2 worlds I love working with brides and their familys designing their cake and I love decorating wedding cakes. Thank you so much for the great review. It was a pleasure working with you. Sue
  • J

    Jeanne · Married on 12/08/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sue was the only vendor who could meet with us on a weekend (we live out of town and so do the bride and groom!) The cake was absolutely delicious and THE most reasonably priced! We ordered extra cake so each of our 200 guests was served a very nice sized piece. The leftover cake was enjoyed for several days after we returned home...it traveled well and was still deliciously moist! The white cake with strawberry filling was perfect...thank you Sue! I highly recommend you meet with her;)

    Sent on 12/13/2012

    cakes and crafts by sue's reply:

    Jeanne This was such a nice review thank you so much. It was such a pleasure to do your cake. I love doing cakes for weddings and I love working with such nice people as you. Thank you so much Sue
  • User2757751 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sue made us a beautiful and delicious cake, everyone commented on how great the cake tasted, some guests even asked for a second piece! She was easy to get a hold of and very accommodating, she made our wedding very special, thank you Sue! I would highly recommend your cake!

    Sent on 10/20/2013

    cakes and crafts by sue's reply:

    This was so nice to hear. It makes me feel so good that you and your guests liked your cake. Thank you so much Sue
  • H

    Heather · Married on 09/15/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank you Sue for such a beautiful cake! I planned our wedding from the other side of the state and Sue was an absolute blessing to work with! She had excellent ideas and captured the theme of our wedding exquisitly! I can not thatnk and reccommend Sue enough! Our cake was the talk of the party and was so gorgeous we didnt want to cut into it! Her prices are way too low for such amazing work!!!! I will definately spread her name to all of my friends and family! She is the best! She kept us completely informed up until the moment our cake was delivered! Good Job Sue! I will never use another baker... EVER!!!!! (:

    Sent on 09/25/2012

    cakes and crafts by sue's reply:

    Heather Thank you so much for all the kind words. I truly enjoyed doing youe cake and meeting your family. Everyone there was so nice. I want to wish you all the very best Sue