By Charlie Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
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Featured
Brittany Sent on 07/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A dream becoming reality
June 22, 2022, my dreams came true. What everyone did not see was all of the hard work and back and forth that took place to make my dream wedding become a reality.
Charlie helped me shape my vision for our wedding from the first time we met, until the last time we met (still crying because I miss talking with her). Let me preface this review by stating that I am NOT an easy person to deal with…type A, control freak, micromanager. Charlie mitigated my personality type and my million requests by helping me prioritize necessities and focus on details of our wedding bit by bit. She graciously guided us and allowed me to express my vision time and time again. She found answers, ideas, and even encouraged some of the over the top, non traditional aspects I wanted on our special day. My husband Javier and I are so grateful to have had such a wonderful experience with being able to take a back seat when it came to dealing with so many vendors, since Charlie knows the right people and has the great connections! Seamless, flawless, breathtaking are the words to describe her work and work ethic. My friends and family are STILL raving about our wedding and the details, all courtesy of By Charlie Ltd.
If you are looking for someone to take your worries away pre wedding, go above and beyond during the wedding, and even become a life long friend post wedding, Charlie is the planner for you. Wish I could give her one million stars! 🥰-
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+8 photos
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Quality of service
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Jameil Sent on 10/29/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and beyond
Charlie joined our wedding team as a day-of coordinator very late in the process, and my fiancée and I were honestly so worried things might fall apart. From the moment she stepped in, she completely took charge — organizing vendors, keeping everyone accountable, helping us with décor decisions, and making sure every little detail was covered. She went way above and beyond her role, and our day ran perfectly because of her. If we could do it all over again, we’d 100% hire Charlie for full-service planning. Still so impressed by her professionalism, calm energy, and genuine care.
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Quality of service
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Sophia Sent on 08/14/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very satisfied and would recommend to others
We contacted Charlie in May for our small August wedding. She accepted the job but told us ahead of time that July was a very busy month for her as she had carnival contracts and some other bookings so contact would be more limited during this time. Whilst this initially concerned us, we liked her work and felt comfortable since she was upfront with us. She did not let us down. As soon as we had signed the paperwork and paid the deposit she started planning. We had a detailed design plan within 3 days and despite it only being 8 people she made us feel we were just as important as a client with 100 guests. She sent us a list of recommended suppliers with instagram links to make it easier for us and connected us direct with those we may have wanted or needed to talk to such as the hair, makeup and photographer. As we were not having friends and family there she organised a live feed online for them to watch and we had a beautiful day at a small beach ceremony followed by a private table at a lovely French waterside restaurant. Charlie recommended we move the event by one day which meant we got to enjoy some live music after dinner without paying for them ourselves and her driver Stanis was excellent and became our local tour guide for the rest of the trip. Thank you Charlie for making our extended elopement one we will always remember, we wish you could come to Chicago to plan our bigger celebration but look forward to seeing you all again one day when we return to beautiful Saint Lucia!
(photos to follow when we receive them) -
Quality of service
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Christina Sent on 08/01/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A True Gem! By Charlie Events Came Through Big Time!
I cannot say enough amazing things about Charlie and the team at By Charlie Events! While our original plan was for her to be our wedding design planner, unexpected last-minute changes with our resort’s policies made that impossible (through no fault of her own). Despite that curveball and her incredibly busy schedule, Charlie still showed up for me in the most thoughtful and impactful way.
She created the most beautiful welcome bags for our destination wedding—every detail was stunning and so well thought out. Our guests were absolutely obsessed with them and couldn’t stop raving about how gorgeous and useful they were. The quality, presentation, and care that went into each bag truly set the tone for our celebration.
Charlie’s dedication, professionalism, and heart shine through everything she touches. Even when plans changed, she still found a way to support us and delivered something truly special. I’m beyond grateful and highly recommend By Charlie Events for any event—she will go above and beyond to make your vision come to life!
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Marcus Sent on 05/06/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our perfect day....
We couldnt be more satisfied with our By Charlie experience. Charlie was off work for a few weeks but we were confident in her abilities and everything came out as we wanted it. The vendors she recommended were all friendly, professional and delivered on the day, the event ran smoothly without delays or problems and we had a great evening. She also arranged a boat ride and some excursions as well as creating a website to give guests information they needed. We were able to relax on the wedding day and enjoy the celebrations knowing she and her assistant had everything under control. Thank you to By Charlie Ltd -
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Amber Sent on 04/28/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding
Dream day, dream decor, dream process even with the most stressful elements against us she made it incredible. See our official review posted on IG below on the pictures- thank you Charlie -
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Despicable Sent on 03/27/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Christmas Family Party.
Planned our Christmas Family Party on the 28th December,2024. We were completely impressed with the professionalism and the customer service is second to none, which exceeded our expectations, the event decor was amazing, every detail was perfect. Highly recommend. -
Quality of service
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Vanessa Sent on 03/27/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Wedding Experience with By Charlie Ltd.
My husband and I decided to have a small wedding at a villa in St Lucia with just about 20-30 persons and By Charlie was recommended to us. From start to finish, our wedding was simply magical! The staff were incredibly attentive and the venue itself was breathtaking. the decor was exactly what I asked for, for food was delicious and the atmosphere was so inviting. Our guests had great compliments. Thank you By Charlie Ltd for making this day an unforgettable one. Much love -
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Sophie Sent on 03/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 star all around
Our wedding was the day we dreamed of and so much. From the airport shuttles with rum punch, chilled water and motion sickness tablets to the catamaran welcome party through to the end of the wedding where the team personally secured our personal belongings, shoes, veil and even made sure to keep everything we may want as keepsakes. We cannot say more about what this process was to us than amazing. Charlie even when going through her own tough time personally was always so excited to talk to us and kind, sweet, encouraging & enthusiastic about our event. She didn't mention this to us until we asked her about her family and kids one call, my husband has been through her situation before and still says that he cannot believe she delivered how she did so soon after / during this. Whilst there were a couple of deadline delays as a result people forget we are humans.I fight with my large service providers at home every month but people want to demonize a small business for being human. As the owner of a small business myself I was determined to not let our bridezilla/groomzilla side be bigger than our humility- Charlie asked us to trust her and we did and we could not have had a better week. Della was an angel on the day and ensured our guests wanted for nothing even walking my cousins baby around so she could eat her meal properly whilst charlie kept everything running smoothly with the amazing suppliers she found for us and was always checking on us even helping me change my dress and touching up my hair. The decor was incredible, charlie had made a big change to the theme weeks before adding an entirely new idea which she promised me would bring it together as it was missing something and she was right. Everyone said it was like something from a magazine or Pinterest. We had a phone free wedding in honor of my late father who hated cell phones and wanted the photographer to capture it all but when the official pictures come I will add them. Thank you charlie, della and the whole team for the best week ever. Your friends always sophie & troy COME TO CALIFORNIA SOON!! -
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Dagmar Sent on 04/20/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our event was well planned “By Charlie” and the staff was friendly and professional.
Every detail was taken care of including the decor. The staff arrived early to set up and they left the reception areas and kitchen very neat and tidy when it was over. I would highly recommend “By Charlie”. -
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Donald Sent on 01/25/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A beautiful and unforgettable evening in St. Lucia
By Charlie did the fabulous job planning and executing our event. They transformed the venue into what only can be described as magical. The special touches made the night very special. They are very well-connected to all the vendors and suppliers which allowed us to make changes without it, becoming an issue. I would highly recommend ByCharlie to anyone planning an event in St. Lucia. it is our second time using ByCharlie, first, for our sons destination wedding in St. Lucia and now again for my wife’s 60th birthday. Nothing but spectacular. -
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Jacqueline Sent on 01/24/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and exceptionally creative making my event truly magical
The entire By Charlie team delivered over and above expectations. Planning my event was made easy because Charlie was a wealth of ideas and Information. During the planning stage she offered up many options to customize my party to suit “me”. Her attention to detail and the teams overall execution from set up to take down made everything easy. All of me guests expressed the how much they enjoyed the event and how magical the location looked. -
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Ivory Sent on 08/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Real Deal!
Charlie is super professional and on top of things! Very prompt with communicating and I appreciate that she takes the time to listen! I never felt rushed with her. This is so important to brides during wedding planning as it helps to ease the stress of destination wedding planning. Highly recommend Charlie! -
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Bridget Sent on 07/23/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Destination Wedding
What can we say about Charlie that hasn’t already been said? She’s amazing at her craft of design & decor and she’s truly an expert at executing the visions of her clients. Charlie provided me and my husband with clear and concise details on what she could offer. She delivered and met our expectations each time! She orchestrated off resort activities and made our wedding ceremony and reception personal to our wants and needs. We and our guests had a great time because of her! She’s the best!! -
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Ashley Sent on 07/06/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Seamless experience - definitely recommend
We hired Charlie after seeing pictures of her prior work. We are from California but decided on a destination wedding in Saint Lucia. She did an AMAZING job ensuring our special day went smoothly. Communication was great, which I appreciated. My guest loved the catamaran ride that she set up for us the day before the wedding. The decor was beautiful. We're happy we decided to go with her as opposed to sticking with the wedding planner from the resort. She really made my life easier. -
Quality of service
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Carlos Sent on 07/06/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most versatile Coordinator!
Charlie did above and beyond the expectations. From helping assist the wedding party in day to day activities and just local recommendations to get the event space set up. -
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Jess Sent on 02/27/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing planning experience
Charlie & her team are simply the BEST! We couldn't have asked for a better wedding week in St. Lucia and Charlie went above and beyond to make it happen. I don't know what we would do without her - we're so thankful!! -
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Jennifer Sent on 02/26/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service!
My daughter was married in St.Lucia last week and we had 122 guests! The 4 day event was well coordinated with lots of logistics to consider! The decor, food music was beyond my expectations! -
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Lauren Sent on 02/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
St. Lucia Wedding
We went to St. Lucia for my friend’s wedding! Charlie was so on top of it and was very organized! It was so unique for the wedding to be at Pigeon Island State Park. She was very on top of every logistics detail as well. Highly recommend Charlie! -
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Kaitlyn Sent on 02/22/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic experience with Charlie!
Charlie was professional and organized. We were apart of a rather large wedding group for a 5 day trip to St Lucia. Charlie organized multiple memorable and fun events over the course of our trip to St Lucia. She always made sure we were where we needed to be and that we were always having fun. She was fantastic and I 10/10 recommend!! -
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Brian Sent on 02/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
THE BEST Wedding Weekend
I attended my cousin's weekend this past weekend and Charlie was the wedding planner. From the moment I arrived in St. Lucia to the moment I left, I didn't have to think or worry about anything. Every single detail was perfect thanks to Charlie. And I was one of 130+ guest that all had the same exact experience.-
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+3 photos
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Quality of service
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Kaitlyn Sent on 02/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding guest
We were guests of a destination wedding in St. Lucia and Charlie was the planner who handled everything! She was awesome! Her response time was incredible for a group of 130+
Highly recommend Charlie! -
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Heather Sent on 02/22/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 Stars!!!
Charlie was INCREDIBLE. She had everything in control and knew so many great people in the area. Best ever. -
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Richard Sent on 02/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Father of the Bride
Charlie is very professional and takes care of every little detail. She is excellent in every way. I highly recommend her. St. Lucia is truly an island paradise. -
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Sammie Sent on 12/14/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
No wedding but still recommend 100%
Sadly we had to cancel our 2023 wedding in st lucia for a number of reasons (health & finance related for ourselves & immediate family) but have been working with charlie for 6 months now so wanted to still leave a review of our experience thus far. Charlie has been amazing and extremely patient and understanding as she too has been experiencing a similar medical family situation to us. Her instagram kept us updated when she was busy elsewhere and when she was in office she was responsive , helpful and so unbelievably creative, even allowing us to use her design for our upcoming diy wedding here at home and giving us advice on how to make it similar and special on a much lower budget and shorter time frame. Cancelling everything was stress free and Charlie you may not be our planner now but you are our friend. We hope to take a delayed honeymoon eventually to the island and meet her. Thank you for everything 🤍 -
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Oya B. Sent on 12/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 star event
From planning to the execution it was such a smooth journey with an amazing event at the end. We are so grateful. -
Quality of service
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Stephen Sent on 10/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Charlie is a mini magician
It’s amazing how quickly and seemlessly Charlie was able to pull off our themed event at such short notice. Things were well organized with perfect execution. I’d highly recommend her to plan any special event. -
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Natalie Sent on 08/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One to Remember!
Our beautiful wedding was held on the 23rd of July 2022 in Cap Estate, St. Lucia. We’ve literally only arrived back to London a couple of days now and honestly, I haven’t stopped smiling since! We had such an amazing and memorable day. I want to start this review first by saying a big THANK YOU to Charlie and her team. I had so many anxieties and worries when we first started planning after our engagement back in 2020, mainly because of the uncertainties with covid and restrictions for our families and friends which at first was a little stressful, but Charlie really supported us along the way, kept us up to date with protocols, liaised with our hotel/venue to confirm or iron out any issues and thankfully as restrictions started to ease, planning became a lot more smoother. We were on a strict budget having brought our first home before the wedding, but Charlie was still able to capture the elements of what we wanted for our day and not just make it happen… but exceeded expectations by far! Charlie helped us plan a pre-wedding catamaran boat trip beforehand which was such a lovely touch and our families & friends really enjoyed it.
For anyone who is planning on having a destination wedding in St. Lucia and are not able to physically visit back and forth beforehand, I must make it strongly known that having just a “Wedding Co-ordinator” based in your hotel venue is not enough! You strongly need a wedding planner along with your hotel co-ordinator. We were having our wedding venue inside a hotel where our guest was also staying and unfortunately, we really had a few issues trying to get certain things sorted. I am so thankful that we had Charlie, who was able to visit and meet the co-ordinator on a regular basis to sort and fix the issues for us while we were in London. You also get a lot more options to what you can have or add to your wedding where Charlie can advise just to make the day that little more special. Charlie was so honest and trustworthy when breaking down finances, cost, and options to help us stick to our budget. I know for a fact that if we didn’t have Charlie, the preparation would have been highly stressful, and of course the stress of a wedding is already enough in itself.
Thank you Charlie for helping us have such a beautiful memorable day. You are truly amazing at what you do, and I would recommend Charlie to anyone wishing to have a destination wedding in St. Lucia. -
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Joshua Sent on 07/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Can we do it again?????
I was the groom of a may wedding which charlie planned,designed and coordinated and I couldn't have been happier. She is organized, reliable and went above & beyond to make sure we were stress free the whole trip. We've been told by many of our guests how amazing the weekend and Charlie was. Thanks to everyone involved -
Quality of service
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Lucy Sent on 07/16/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Miss L Ellis
We cannot be more thrilled with how my sisters wedding turned out. The venue was gorgeous and took our breath away each time we were on site. Charlie exceeded all expectations. She made the process smooth, simple, and most importantly, stress free. The day of the wedding, there was nothing to worry about because Charlie took care of everything. It was like she was part of our family, and we couldn’t have asked for anyone better. The guests had so many positive things to say about the day. We received so many compliments on the venue, food, staff, and service. Thank you for making my sisters day so special and perfect. -
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Ashley Sent on 01/30/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An absolute dream
Where to even begin writing this review?! Planning a destination wedding I knew I wanted to hire a local coordinator (especially since I had never been to St Lucia before) and I found the perfect match in Charlie. She somehow magically put together our absolute dream week (she also helped us coordinate a welcome bon fire + catamaran day prior to our wedding day), making it look like the easiest thing in the world. With COVID rules changing by the week and our guest count fluctuating all over the place she took it all in stride and never let us loose faith that it would all work out. Her team of vendors that she works with are 10/10, and we were thrilled with everyone from hair + makeup to the bar staff. It felt like having a bunch of new friends at our wedding vs. people working at our wedding which was amazing. Charlie went above and beyond, even dropping off extra high chairs/pack and plays etc for my niece so we didn’t have to travel from the west coast with them. She also leaned into our style completely and let us dictate how the day went (we ditched a lot of traditional things like garter toss/cake cutting etc.) to make the day feel like our own. I could keep going on and on, but the summary here is that we had the absolute best time ever on St Lucia and I was able to relax and enjoy it all vs. stress about planning, all thanks to her and her amazing assistant Dela. We are forever grateful! -
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Niki Sent on 12/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best decision I ever made was hiring Charlie (then marrying my husband)
If I could give Charlie one million stars, I would. Hiring Charlie was the best decision I ever made (followed by marrying my husband ;D)
As many of you reading this likely feel the same, planning a wedding is stressful without COVID and then you add in COVID to a destination wedding it's a cluster F@*$. To add to that, when I say every possible roadblock from the universe that could have come up did, it's an understatement...but we had Charlie and she saved the day everyday.
She understood our vision, remained cool, calm and collected and was constantly problem solving for us. She helped us plan a 3 day event (inclusive of a welcome party, rehearsal, main event wedding) and it was magical for both us and our 51 guests.
We had several guests tell us that this was the best wedding they've ever attended and that truly would not have been possible without Charlie. She's our fairy god mother and now friend.
If you're on the fence of working with her, don't. Just do it. It's 10000000% worth it.
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Quality of service
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Richina Sent on 09/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Pandemic Princess
I initially hired Charlie in early 2019 for my summer 2020 wedding. Of course, the pandemic had other plans in mind and we moved our wedding once, twice and then a third time. Through it all, Charlie remained level headed and well organized, carrying all of our plans through each of our new dates. Confirming and re-confirming vendors, communicating with government contacts to stay abreast of rules & restrictions, etc. Finally, the time arrived for us to have our dream wedding almost one year to the date from when it was originally schedule and wouldn't you know it... A hurricane was forming and was predicted to hit the day before our wedding! I was completely devastated and that is honestly putting it mildly. To have waited this long just so we could have our dream day, and then to watch all of our plans begin to crumble because of another unforeseen and rapidly approaching natural disaster was heart wrenching. But Charlie stepped into action IMMEDIATELY. By the time she informed us that the hurricane was approaching, she already had a back up plan in place, drawn out, vendors arranged, etc. It wasn't going to be my dream day, but she was going to make it work. I wasn't happy, but there was nothing else that we could do. Or so I thought. In another stroke of genius, and at the midnight hour, Charlie came up with another plan that completely turned things around for us and changed the trajectory of our wedding weekend as we knew it. I'm not really sure if Charlie is really a wedding planner or if she is actually magician, but this woman single handedly made a way for us to have everything we wanted and everything we didn't even know we needed despite the pandemic, despite a hurricane, and despite a lot of other ups & downs. I would be here writing all day if I had to describe everything we went through and how Charlie was there every step of the way to fix every single problem for us, seen and unseen. All of my guests are STILL praising Charlie & her work, and talking about our wedding being the best wedding that they've ever been too. Of course there were minor details that were amiss, but that's what makes life beautiful; the perfect imperfections. Overall, our day was perfect for US and we owe a lifetime of gratitude to Charlie for single handedly orchestrating it all. All of the awards and accolades she's received are very well deserved; believe the hype! Thank you Charlie!!!
xoxo
The McCains -
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Nicola Sent on 08/10/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
Thanks to Charlie the design was everything that we wanted! We felt no worries knowing that she involved for our big day. Being a destination wedding there was good communication and visual presentations of all ideas and everything throughout.
We both highly recommend her for making your wedding design ideas come to life! -
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Ellie Sent on 09/11/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
the intimate amazing day we wanted
We didnt intent to hire a planner with it being 16 of us but charlie acknowledged this and set us a cutom package and a realistic fee for the size & requirements of the wedding, she also organized a private boat for the day before whilst she worked on our setup and connected us to a wonderful driver nigel for the duration of our stay! She even took me to the supermarket and organised a private dr at the villa when my groom got an ear infection 2 days before the wedding! She went above and beyond to ensure we were taken care of and the wedding itself was exactly as we hoped, intimate and simple. We are in the process of buying a house so had a very very modest budget and had it in the villa we had rented but charlie seamlessly transformed a simple patio into a gorgeous dinner party setup, ensured the wines we wanted were plentiful. She also suggested the idea of having a 5 course pairing dinner with wines for each (my husband is wine obsessed) and last minute added some surprise elements in that I had wanted but i thought were not in the budget. Thank you to Charlie, della and all of the great staff for making sure our wedding and visit were perfect and memorable. We hope to see you again when we can next visit -
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December Sent on 09/02/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
More than my best wedding day dream!
Where do we begin ! We chose St.Lucia as our wedding destination because I was born, raised and lived most of my life there. I was a bit apprehensive at first because as a bride , I wanted the perfect combo of island energy and international presentation in terms of aesthetics and quality. Charlotte and her company "By Charlie Ltd' are the perfect embodiment of just that.
Charlie was the last wedding planner we interviewed out of 3 on the island - and she literally had me from the moment she said " tell me your dreams for your big day" - she listened very carefully and then asked questions to get a feel for us and what we wanted . She kept the lines of communication open and moving at all times.
Right after we had signed with Charlotte - she found out that she was pregnant . I remember being particularly worried because her due date was literally 6+ weeks before my wedding , and she said I assure you - I've got this . And I will say this - she never skipped a beat, and that right there is a testament to how dedicated and focused she is .
The whole process was extremely professional, from the 3d drawings and mock ups that she sent to us to the vision boards via pdf . She worked with me on specific items that were important to me - like importing very specific Italian wines, incorporating our pets into our day, specific linens that i was very particular about etc.
Even in the moments when I was going crazy - I might have had my 1 bridezilla moment ;-) - she effortlessly calmed me down, listened to my concerns, understood and worked with us and for us to deliver the most perfect day. Charlotte was by my side from the moment we arrived into St.Lucia for our wedding 6 days before the date and she ensured that everything was done - literally all we did was enjoy our time before the wedding - not a worry or care all because of my wedding fairy. At that moment I realized that she is so great at what she does because she loves doing it and is super talented !
Our wedding day - OMG - I'm still speechless and I might be biased, but our wedding day was the most fun, emotional day ever !! Our theme of green, gold and glass was seamlessly blended throughout all our locations at Pigeon Island. Charlotte had described her vision for our wedding as a "journey" and to actually see it on our day was beyond awesome. From our intimate , romantic ceremony , to our charming cocktail reception and dinner to our hyped up "fete" on the beach - our day was EVERYTHING !! Every one of our guests had an amazing time as did we - we danced all night long !!!
And finally I just want to say thank you to Charlie and Della , for allowing me to be your "bridol" and keeping me on as a friend, along the way my wedding fairy became my friend - you're the best Charlie babes !! Our experience was beyond amazing and if Claude would let me, I would have you marry us every year !!!
Claude and December -
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K.l. Sent on 08/13/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!!!
For such an important time in your life, it’s great to have confidence and peace of mind in knowing that you can truly trust that your ideas will come to fruition beautifully. -
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Lana Sent on 12/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Saved our day
We hired Charlie 6 weeks before our big day. at the time we were upset and terrified. 60 guests had paid to come to the Caribbean and we had little in the way of anything from the planner we had been assigned from the resort. We decided to go for it and tale the plunge by hiring an outside planner for additional cost- but it was worth every cent and more. Within 3 days of us signing the contract and paying a deposit we had a full design, consultation call and the reassurance we desperately needed. Charlie told us what to focus on and took over on everything else allowing us to focus on packing,final fittings and most of all getting excited for the big day ahead. We got on the airplane in a mood we didn't think was possible 6 weeks before and the whole trip was a dream come true. She used the budget we gave her to create the day we wanted and more. She became our voice to the resort staff meaning we no longer had to liaise with the previous team who had caused us so much stress. We had a day to remember for all the reasons we wanted it to be remembered and guests are still on a high months later wishing they could go back again. Thank you for keeping me calm, sane and delivering the day we dreamed of. Thank you Charlie- more than words can say. Lana -
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Christina Sent on 12/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
world class
My great gatsby wedding reception was more than I could have imagined- all because of charlie and the team. I pictured some features and sequins but charlie nearly had my on the floor when I walked in. The napkins were folded as tuxedos with small bow tie props, the dancefloor had the great gatsby mansion projected behind it, there were moving 1920s projections on the beautifully draped walls and mini chandeliers all around. Words still escape me. I will never forget the most amazing wedding all thanks to by charlie. -
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Peter Sent on 10/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Short time frame and perfect result
We hired Charlie 6 weeks before our big day. at the time we were upset and terrified. 60 guests had paid to come to the Caribbean and we had little in the way of anything from the planner we had been assigned from the resort. We decided to go for it and tale the plunge by hiring an outside planner for additional cost- but it was worth every cent and more. Within 3 days of us signing the contract and paying a deposit we had a full design, consultation call and the reassurance we desperately needed. Charlie told us what to focus on and took over on everything else allowing us to focus on packing,final fittings and most of all getting excited for the big day ahead. We got on the airplane in a mood we didn't think was possible 6 weeks before and the whole trip was a dream come true. She used the budget we gave her to create the day we wanted and more. She became our voice to the resort staff meaning we no longer had to liaise with the previous team who had caused us so much stress. We had a day to remember for all the reasons we wanted it to be remembered and guests are still on a high months later wishing they could go back again. Thank you for keeping me calm, sane and delivering the day we dreamed of. Thank you Charlie- more than words can say. Lana -
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Cassandra Sent on 09/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply Amazing!
Once Georges and I got engaged in January of 2018, we knew that we wanted to have a destination wedding. We decided to have our wedding at the Royalton Resort on the island. Our vision was to bring our New York Wedding to the island and Charlie made that happen for us. I found Charlie while browsing on instagram and contacted her immediately. We had a phone consultation shortly after and discussed the vision that Georges and I had for our wedding. Shortly after Charlie sent us a 3D Wedding Design, which really helped us to see our vision put to life.
The day of the wedding, Charlie was amazing and managed to keep both Georges and I stress free. Our ceremony & reception set up was gorgeous and better than what we could have ever imagined. We couldn’t have made a better choice when we decided to hire Charlie. -
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Mrinalini Sent on 05/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely the best!
Stephen and I always wanted a destination wedding, and chose St Lucia as Stephen had spent a part of his childhood there. I had some anxiety about planning a destination wedding, but Charlie came very highly recommended by our family and friends in St Lucia. From the moment I had my first FaceTime consultation with her, I knew I had made the perfect choice with Charlie. She was very attentive to the vision we had for our special day. While I had a general idea of what I wanted, it was Charlie that helped me put together all the intricate details.
Shortly after our consultation, Charlie sent us a design package that exceeded anything we had expected. She had not missed a single detail from our FaceTime discussion. During our second FaceTime appointment, Charlie’s passion was very clear, as she would get just as excited as us about the details of our big day. Throughout the planning process, Charlie was great at communicating with us, despite the time difference. She was available to answer our questions and provided support and input with making any decisions.
Charlie will absolutely go above and beyond what is expected of a wedding planner. She took time out of her schedule at Christmas to take us on a venue tour and to introduce us to our vendors. She brought her 3-D designs to the venue, so we could really visualize the set up for the wedding. She took the time to get to know us as a couple and paired us with the perfect officiant, DJ and photographer. In addition to the wedding, Charlie also helped us plan other wedding week events. She helped create welcome packages for our out-of-town guests. She also put us in touch with a henna artist and an Indian chef, as we had a few traditional events planned to honour my Indian culture.
On the wedding day, Charlie had detailed schedules for hair and makeup. She had already given the bridal party a list of what we would need to eliminate any unnecessary stress. Every little detail was already thought of, and I was completely relaxed.
The set up at the venue was breathtaking, making for an absolutely perfect ceremony. The dinner and reception areas were something out of a fairytale. Charlie completely transformed the venue. The lighting, the hanging florals, and all the décor were beyond stunning. To this day we are still receiving compliments about how beautiful the venue was.
I can say without a doubt that our wedding day would not have been as perfect as it was without Charlie’s expertise, professionalism, hard work and dedication. If you are planning a wedding or any other event in St Lucia, there is truly no better choice than By Charlie.
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Anya Sent on 04/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding!
Charlie has an amazing attention to detail, she works hard to deliver on your dream, even suggesting extra touches to make it better than you could have imagined. I have been a part of 2 weddings that she planned and coordinated, one for my sibling and the other for my sister-in-law; both were unique unique and blew me away. She is professional, focused and executes impeccably! -
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Denyse Sent on 12/05/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing amazing amazing
Our wedding was an absolute fairytale because of the hard work and dedication of Charlie. Marc and I were nervous about the planning of our wedding because we both come from big families and inevitably would have a big wedding but the entire process felt flawless because of her.
When I first met with Charlie we spoke about Marc’s and my vision for the big day, all the dos and don’ts and all the must haves and to the last day of planning she remembered every single one. During the entire planning process Charlie was my right hand, friend, advisor and counselor. She was there at any given time of day/night that I needed a question answered, had another bright idea for her to execute or just wanted an update on how things were going. She helped me come up with ways to make my wedding even more memorable, unique and cut down on costs and still have everything I wanted. I got to be as involved as I wanted in some aspects of the wedding and distance myself where I preferred her to make the executive decisions.
On the day of my wedding I felt nothing but excitement. I did not have a single worry as the process showed me just how capable Charlie was. I got ready with those closest to me, we laughed, drank, ate and counted down till the moment I got to say “I do”. During that time Charlie was checking on me, making sure food was delivered to our room, our flowers stayed in water, pre wedding gifts from my now husband were delivered all the while ensuring all our vendors stayed in check. Anything that went wrong was solved by the time we even found out. Charlie was truly a miracle worker.
I could go on and on about how happy we were with our wedding but we would be here all day. Thank you Charlie for everything you did to make the biggest day of our lives a fairytale. Thank you for being my wedding fairy god mother.
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Christina Sent on 11/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Planning with Charlie and already so so happy
I think this website is intended for couples to review after the wedding but we have hired charlie for our 2019 wedding and we wanted to hop on here to sing her praises,she is a wonderwoman! She is juggling so many events plus a family, home etc but never fails to respond to us, keep us updated and is regularly checking in to reassure us all is under control. We went with her gold package which gives her full control of our day as me and husband to be are both exhausted doctors who sleep crazy times and don't have a creative bone in our bodies, we have also never organised any bigger event than a 30th birthday between us and that got us stressed and anxious in itself. We went with a destination wedding so we can combine it into a vacation and honeymoon all in one with our closest friends and family. We don't know the island but her guidance alone makes us feel at home already. She has walked us patiently but thoroughly through the process, ensuring we don't feel overwhelmed at any stage and stepping back when she feels we are stressed or busy. She had a 60 minute consultation with us on FaceTime and within a week we had our dream wedding in a 28 page pdf document. Will review and add photos after the wedding but charlie, thank you thank you thank you, i never imagined the planning process would give me amazing lifetime m memories but it really is, I get so excited when I see your name ping up on my phone.
We are so thankful to you Charlie, Della and team, cant wait for the big day/week
Christina and Ayden -
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Carrisa Sent on 09/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We are beyond satisfied with the expertise, professionalism and integrity that Charlie and her team delivered throughout our journey. We put our trust in her to deliver our vision and she executed this to perfection. Charlie was not just our wedding planner, she was an integral part of our wedding experience and she will ensure excellence and perfection for your special day/event. -
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Mikaela Sent on 08/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got married in April 2017 and Charlie helped make our day absolutely perfect. We had a pretty large wedding with almost 200 guests including about 70 international guests. Charlie really helped coordinate things to ensure all activities ran perfect, not just our wedding day. She is extremely professional and reliable. We cannot stress how happy we were with everything. I was raised in St. Lucia and know how difficult it can be to get things done in a timely manner. Charlie is setting a new standard for event planning on the island. She has reliable people she works with and you can definitely trust her recommendations. Charlie is definitely the best in the island and probably one of the best in the Caribbean. I wish we could have our wedding day over and over again! -
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Carla Sent on 08/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Charlotte knew exactly how to create the vision we wanted. Extremely professional and fun to work with! -
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Tillie Sent on 08/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic service from start to finish -
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Luther Sent on 08/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Charlie literally took our dream wedding out of our imaginations and brought it to life. Thank you Charlie Ltd for creating memories that we and our guest would never forget! -
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Charlotte Sent on 08/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing talented and hardworking. -
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Lauren Sent on 08/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Charlie is an actual super woman. I don’t know how she does it!! Her attention to detail, her creativity and lovely nature ensured that our day was the most magical day ever! Thank you Charlie xxxxx -
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Monica Sent on 08/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I simply cannot say praise Charlie enough. She made our day, our entire week so memorable. So perfect. She went so above and beyond for us. I would recommend her with so much confidence that she will make this day a happy and memorable experience!!! Top notch, caring, lovely lady who cares and takes so much pride in what she is doing!-
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+5 photos
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Robyn Sent on 08/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service, every last detail was perfect! Thank you Charlie! -
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Kizzie Sent on 08/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you're looking to have the wedding of your dreams Charlie is the perfect person to make your dreams a reality!! -
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Ryan Sent on 08/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Charlie was a blessing! We couldn't have done it without her!
Highly recommend it! Worth every penny. She took our vision and brought it to life on the day of our wedding. Even when I called her in a panic for a last minute car rental when the island was sold out...she managed to pull it out! -
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Jordan Sent on 02/08/20244.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding in St Lucia
My Fiancé and I decided to have a small elopement in St Lucia. It was us and 10 of our closest family members. I had done a lot of planning myself but got to a point where I was stuck. I reached out to Charlie in October and our Wedding was in January. Despite the time crunch she was able to get everything done in time. When we Arrived in St Lucia Charlie despite being sick, met us at the venue the day before to talk over the flow of things and took the stress out of the big day. The day of the wedding she was there for every second of it and went above our expectations to make the day extra special. I would highly recommend Charlie! You can tell she loves what she does and she is great at what she does! -
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Christiane Sent on 08/08/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I’ve been to 4 of Charlie’s weddings and a bridesmaid in three of those. Each one has been superb! The brides all stated that she delivered exactly what they wanted. Couldn’t have asked for more -
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Jen Q. Sent on 03/02/20234.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Charlie for helping create my dream wedding!!
I hired Charlie halfway through our wedding planning process, as I realized I'd need additional help on sourcing and managing vendors and decorating our venue. Charlie is an absolute pro and had so many great suggestions and ideas that we never would have thought of. She pulled off the most beautiful wedding for us and we are so grateful to have had her support and help. She was even able to help us organize things outside of the wedding, like booking a boat cruise for our guests, and transportation.
Keep in mind that Charlie is a one-woman show, and she has many events that she's working on. She may not always be available or super responsive, but she will always get back to you and have updates and progress to share. She really understood our vision for our wedding and honestly, it truly was the happiest day of my life. -
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Seol Sent on 12/05/20224 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Personalized and unique wedding by Charlie
Charlie gave us a personalized wedding in St. Lucia. She was very helpful with last-minute changes and requests we had also. With a small sized wedding (~40 guests), it could have been planned only a couple of months ahead of the date, but I wanted to start planning about 1 year ahead and she accommodated. The only thing that could have improved was communication and setting expectations/timelines. I would have to reach out and ask for updates after she said she had to get back to me on details. She would respond with details and answer all of my questions though. Overall, it came together at the end beautifully, and we had a fantastic time! -
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Saneata Sent on 01/24/20251.6 out of 5 rating1.6
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
A complete disappointment
I wish I could say my experience with The Wedding Planner by Charlie St. Lucia was anything close to what I envisioned, but it was a complete disappointment from start to finish.
We started planning our wedding 11 months in advance with high hopes, but what followed was a series of unfulfilled promises and poor communication. After paying a deposit, we expected progress, but instead, we were left constantly chasing for updates. A key feature of the Gold Package, a 3D reception layout, was never delivered. Instead, three weeks before the wedding, we were offered a discount and told, “Most couples don’t care about a floor plan as long as things work on the day.”
Communication was a constant struggle. Weekly meetings were repetitive, deadlines were missed, and every request felt like an uphill battle. For example, we never received promised brochures for decor items and often had to source them ourselves. Charlie’s reassurances that our wedding was a priority were hollow. We were frequently told Charlie was sick or dealing with other personal matters. At one point, we were even reminded that she had other events to focus on before ours.
Financial management was just as chaotic. A finalized budget, promised a month in advance, was only provided three days before the wedding. I had to personally intervene to ensure key elements, like flowers, were secured after Charlie neglected to do so.
After months of effort, the day was tainted by disorganization and missed details. The reception setup was far from what we discussed. Large portions of the tent were left undraped, and specific requests like ivory-colored table covers were ignored. The interactive coconut station, meant to be a highlight, was poorly executed, with oxidized coconuts and untrained staff. Service was delayed, and the flow of the event was completely disrupted.
Throughout the process, Charlie deflected blame onto others and brushed off critical oversights. After spending so much time, energy, and money, my wedding day was marred by unprofessionalism and unmet promises.
While Saint Lucia is a beautiful destination, I would strongly advise against hiring this company. Despite their awards, my experience was nothing short of a disaster. If you want a stress-free, memorable wedding, look elsewhere. This company is simply not worth the risk. -
Quality of service
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T C Sent on 12/15/20241 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
unresponsive and unprofessional
i reached out to charlie to plan my engagement 4 months before the date. she sent a high-level breakdown of costs associated with what we had discussed on during our initial consult, then informed me that i would need to pay a deposit to lock in the date which again, was 4 months later. after she confirmed receipt of funds, she did absolutely nothing. i sent her several follow-up emails and called her numerous times, but she never delivered what she promised. she would sporadically send emails explaining how busy she was and that she was working on my details, but those details never came. thankfully, i was able to figure things out on my own and my fiancée and i are now happily engaged, but no thanks to charlie. would not recommend.-
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Quality of service
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Patrice Sent on 07/05/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Absolute disaster
What was to be a beautiful journey turned out to be nothing short of disappointment, dismay and distrust all rolled up in one dumbfounding experience. In the end, ByCharlie Ltd took our money and made a lot of promises but never followed through on any of them.
On *September 1, 2021*, we emailed a document to ByCharlie Ltd detailing our wedding day requirements, including some proposed vendors desired. The vendor replied the next day and remarked on the thoroughness of our document.
*September 2-8th*, emails ensued regarding budget, guest requirements etc. resulting in offerings of the vendor’s wedding packages. A “complimentary 60-minute consultation” was arranged. We sent a deposit to “save the date and commence work”. The vendor confirmed that "the payment came as an echeque due to clear in around a month but I [ByCharlie Ltd] would commence work regardless." The vendor promised to be “in touch” regarding the next steps. We reached out to her on *September 20th* because we did not hear from her.
On *September 23rd*, we had our “complimentary 60-minute consultation” and ByCharlie Ltd informed us that they would not start planning until we were 12 months away from the planned event. They promised to send us a written contract, other outstanding paperwork, and a list of possible vendor options.
We had no communication with the vendor between *September 24th, 2021* and *February 9th, 2022*. Various attempts (email/phone) to contact ByCharlie Ltd between *February 10th - March 25, 2022* were frustrated as nothing promised on September 23, 2021 materialised.
We reached out to ByCharlie Ltd on *March 25th* but were unsuccessful. Later, someone identifying herself as an employee contacted us, promised an update and all outstanding documents in the following days, then proposed a meeting/call for the week of April 4th. We confirmed our availability but got no reply despite following up.
With just under 12 months from the date of our event, ByCharlie Ltd contacted us and proposed a meeting date. We agreed to the date. Date passed without any communication from the vendor. On *April 30th*, we requested a refund, 7 months after payment as nothing promised has been delivered.
On *May 10th*, the vendor said she would reach out to her “team” regarding our refund and get back to us. We followed up on *May 16th* but got no reply.
My wedding story. -
Quality of service
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