Brilliant Earth Reviews
Reviews
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Quality of service 4.2 out of 5 rating4.2
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Average response time 4.3 out of 5 rating4.3
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Professionalism 4.3 out of 5 rating4.3
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Value 4.2 out of 5 rating4.2
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Flexibility 4.2 out of 5 rating4.2
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Jaritza Sent on 01/28/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning options & amazing service!
My husband originally purchased my engagement ring from here so when we were deciding where to purchase our wedding bands, we decided to go in and view what options they had. Not only did they have a variety of stunning wedding bands, the service provided was extremely friendly and caring! They were patient when I asked to try on the bands multiple times and helped my decision making become easier! I definitely would recommend purchasing wedding bands from here! -
Quality of service
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Sent on 07/13/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautifull
The quality at BE is unmatched. I am currently waiting on my rings to be sized at no cost since it is the first time I have needed any sizing and my weight changed so much between my engagement and wedding. My rings are unbelievably beautiful and I’m so happy with their customer service. -
Quality of service
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Andrea Sent on 06/24/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great selection.
Loved their selection and they were very nice, helpful and professional. Would recommend to anyone. -
Quality of service
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Rowan Sent on 01/09/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good experience
Good experience with brilliant earth. Enjoyed the process of finding and selecting the ring -
Quality of service
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Jess Sent on 04/21/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had concerns but was resolved
Was able to discuss concerns and issues are now resolved -
Quality of service
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Ana V. Sent on 01/16/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love my ring
I love my husband choice on the ring. Classic and timeless. He mentioned the service was great and all the benefits for purchasing through BE. -
Quality of service
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Amanda Sent on 12/15/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality products, great service
We purchased my sapphire and diamond engagement ring here, and my sapphire/diamond band (both platinum). We loved Brilluabt Earth so much we also purchased my husband's wedding band from here as well. Excellent customer service and beautiful jewelry (engaged 11/22/2020, married 10/21/23). -
Quality of service
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Rebecca Sent on 10/07/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing quality!
I knew for a long time that I wanted to get my jewelry from Brilliant earth because of their mission to provide conflict free jewelry. I also knew I didn’t want a diamond and they gave me a way to truly personalize my ring. I chose a morganite stone, as it is linked to the heart chakra and is said to bring the wearer humility and unconditional love 🩷 -
Quality of service
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Heather Sent on 09/09/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Engagement ring and wedding band
Beautiful ring at a great price. -
Quality of service
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Evan Sent on 08/09/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good Customer Service Experience
Brilliant Earths customer service team reached out to us with about a problem with an a piece of jewelers we had purchased.
They were quick to offer assistance and were consistent in checking in to make sure out issue was solved. We are happy with the jewelry and commend Brilliant Earth for their good customer service. -
Quality of service
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Gabi Sent on 04/11/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great customer service!
My husband and I purchased both our engagement ring and wedding bands with Brilliant Earth and we have experienced excellent customer service throughout the process. -
Quality of service
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Emily Sent on 04/07/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10! Fun, relaxed, no pressure
I had the best experience in Austin with Andrea Steward. She really helped me put together my vision for my engagement ring by gathering lots of options from their showroom to try on. She was patient with me as I asked many questions and tried on the options multiple times to make sure I really liked it. Andrea is incredibly knowledgeable, kind, fun, and professional. I truly felt so relaxed even though I struggle with making decisions and was nervous about having to chose 1!!! My boyfriend Michael felt so confident in making the purchase and I cannot wait to see how the ring looks all put together with the elements I chose :) We loved the personal experience in the showroom that was more intimate and relaxed. Thank you Andrea!! -
Quality of service
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Audrey Sent on 04/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing selection
Brilliant Earth has experienced jewelers on standby to help make the ring selection process seamless. We had to exchange my husband's ring for a half size up, and that was easy too. I purchased our wedding bands and my husband purchased my engagement ring from them too. We love the sustainability and the humanitarianism of BE. Thank you! -
Quality of service
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Lilly Sent on 01/26/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best options for diamonds!
I loved all the options for marquis shaped diamonds which I couldn’t find elsewhere. I was able to go into a show room and look at some options but my husband ended up choosing one online! -
Quality of service
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Alaina Sent on 01/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, ethical jewelry
So worth the cost for quality and knowing where each diamond comes from -
Quality of service
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Maricris Sent on 01/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ease and Sustainability
Easy and accommodating experience. They were able to send rings to the nearest location so that I can look at them in person. Glad I did since it made decision much easier! Engagement and wedding rings are beautiful as well as ethically sourced! -
Quality of service
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Kathy Sent on 10/25/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best rings!
I chose Brilliant Earth for their sustainable products but was even happier with the quality. I customized my engagement ring online and when my husband proposed I was so excited about the quality of the ring!
We went to the Boston showroom to pick out my wedding ring. I'm so glad we did because the ring I thought I'd like to compliment my engagement ring wasn't what I expected. Michael showed me a ton of options until we decided on the perfect sparkle.
I love my Brilliant Earth rings so much! I highly recommend them for future brides! -
Quality of service
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Krista Sent on 10/15/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love my rings!
The quality and look of my rings are better than I could have asked for! -
Quality of service
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Allegra Sent on 09/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding ring
I requested to go to the store. I got the whole store to myself. I had ideas of different rings. I tried on many rings but I decided my band in twenty minutes. Satisfied with my ring. Got free diamond earrings. -
Quality of service
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Victoria Sent on 09/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic customer service
Buying a ring online can really be intimidating, but the return process was so easy it was a breeze getting exactly what we wanted. Portland also has a Brilliant Earth shop, which made it easier to try on rings in person. Not all the rings have matching sets, so I opted to mix and match, but it turned out great! -
Quality of service
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Stephanie Sent on 09/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous quality
Gorgeous quality absolutely stunning. Love the jewelry and associates are very friendly. -
Quality of service
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Kim N. Sent on 09/13/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond expectations
I got all of my wedding jewelry from Brilliant Earth and it was perfect. Staffs are very friendly, professional, and knowledgeable. I also love the variety of jewelry offered by Brilliant Earth. Highly recommended! -
Quality of service
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Nicole Sent on 04/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous Diamonds
We love this company. Their jewelry is amazing and environmentally friendly. -
Quality of service
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Latoya Sent on 03/12/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sooo many options
I had an idea of what I wanted but I wasn’t 100% sure. I went and did a try on of so many different bands, metal color, diamond sizes and shapes. -
Quality of service
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Bree Sent on 03/02/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could not be happier with Brilliant Earth
Extremely happy with the quality and beauty of this ring and earth grown certified Diamond! Webpage is very easy and convenient to navigate. Endless number of options of diamonds and the settings are all so beautiful and so many unique designs.-
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+2 photos
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Quality of service
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Alicia Sent on 11/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST you can get
I don't know why anyone would look for another company when buying a modern diamond or gemstone. Their message, morals, customer service, and quality are the best of the best. I couldn't be happier with my ring! -
Quality of service
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Josef Sent on 10/13/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
She absolutely loved the ring! -
Quality of service
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Melissa Sent on 10/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful rings
Great experience for both engagement and wedding bands -
Quality of service
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Rebecca Sent on 09/25/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
I fell in love with this company before I got engaged and married, beautiful jewelry, super easy to work with! -
Quality of service
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Monika Sent on 09/09/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love Brilliant Earth
I got my engagement ring and both mine and my husband wedding band at Brilliant Earth. Very satisfied and great customer service. -
Quality of service
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Amanda Sent on 07/31/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful quality eco-friendly rings
Gorgeous high quality rings. Customer service even went out of their way to show me what different bands would look like with my engagement ring. -
Quality of service
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Lauren Sent on 07/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
June 2021 wedding
Both my wedding and engagement band was bought from brilliant earth. We are totally hooked amazing jewelry, great prices and wonderful costumer service. -
Quality of service
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Devon Sent on 07/08/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience!
I LOVE my Brilliant Earth engagement ring and wedding band. While we got my husband's band elsewhere, I can speak to the quality and professionalism of Brilliant Earth for my jewelry (I also have a necklace and pair of earrings!). If you're looking for conflict-free, quality diamonds and a level of control over the diamond you pick, go to Brilliant Earth. Their customer service has also been fantastic! -
Quality of service
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Heidy Sent on 06/18/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love the ring
The ring design is amazing! I love my engagement ring -
Quality of service
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Paul Sent on 05/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good stuff
Good stuff. Happy with their stuff -
Quality of service
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Rayne Sent on 12/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic + Beautiful
I love the ring my husband chose for me! It is a lab grown diamond with a beautiful oval shape. The contoured wedding band work perfectly with it. My husband and I are both Material Engineers so choosing a lab grown diamond after some research was a no-brainer it is 100% a real diamond, conflict free and friendlier on the budget. The main difference between lab-grown diamonds and natural diamonds is that one was grown in the ground while the other was formed in a lab (plus depending on defects lab grown can have a higher hardness). We couldn't be happier with our choice! Photos: Bridget Couwenhoven -
Quality of service
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Mckenna Sent on 12/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful rings that will last a lifetime!
I can't believe how in love we are with our wedding bands and my engagement ring! Brilliant Earth's website is amazing and extremely user-friendly. Their interface and customer experience made us feel confidant in choosing our perfect wedding rings, and when they arrived they were exactly as they looked online. They're absolutely gorgeous and we've already recommended Brilliant Earth to all our friends and family. We've recieved so many comments and will definetely be using them for future jewelry gifts! -
Quality of service
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Chastity Sent on 12/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Rings!
Gorgeous, unique rose gold engagement and wedding rings. Always get tons of complements on these! -
Quality of service
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Norma Sent on 11/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love, love my Engagement ring
Brilliant Earth’s designs are elegant and unique at the same time. I initially liked the Lark with a princess cut diamond. One year later, when my then fiancé (now hubby) showed me a Chamise style, it posed a dilemma since I really loved both designs. The deciding factor was, the matching ring.
Highly recommend! -
Quality of service
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Lilli Sent on 11/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love Our Rings!
My engagement ring and my husband’s wedding ring are Brilliant Earth and we love them! Classic, timeless, and simple. Would recommend them for sure! -
Quality of service
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Rachel Sent on 10/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brilliant Earth has THE best antique/vintage rings!
When my husband and I started looking at engagement rings, I already knew I wanted an antique/vintage ring. I loved the idea of my ring having a past story and life. While searching for the perfect one I was introduced to Brilliant Earth. I can honestly say they have the BEST selection of these types of rings, each one unique and lovely. My biggest disappointment was how quickly a ring would sell out since it was one of a kind, but this just a testament to the quality of their product. My husband and I were able to find an engagement ring that was from a time period that I admire with my birthstone as the focal point. It made it so special and I adore it. Do yourself a favor and check out the gorgeous rings Brilliant Earth has to offer! -
Quality of service
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Matthew Sent on 08/15/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Happily Wabi Sabi
Beautiful day filled with love and friends.-
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+8 photos
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Quality of service
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Alyson Sent on 07/07/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Conflict Free Diamonds
Brilliant Earth has amazing, conflict free jewelry. My wife and I visited their Boston, MA showroom and were treated like royalty. The associate that was showing us various ring styles helped educate us on the 4 "C's" of a diamond and recommended that we purchase a diamond with a slight yellow hue to better match my wife's rose gold band- she gets complimented on her ring constantly! -
Quality of service
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Jennifer Sent on 03/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy Ordering and Great Quality Rings
My husband got my engagement ring from Brilliant Earth and we got our wedding rings from them as well. Prices were comparable to our local jewelry stores and I love my lab made diamond. Only downside is that their partnership with Zola almost ruined his surprise proposal to me - they mailed us a congrats on your engagement card before he even had a chance to propose! Other than that, great experience! -
Quality of service
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Briana Sent on 02/13/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Ring That Gives Back
I would never choose anyone else to create my husband and I’s rings! Customizable, great website, special personal experience, and ethical! -
Quality of service
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Jessica Sent on 01/03/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In love!!!
Absolutely stunning!! It was extremely important to me that I had a ring that was ethically sourced. The fact that they used recycled metals, Montana sapphires, and the ability to pick your own setting and stone I was sold. I feel so proud to wear this beautiful ring!! Such a great process visiting the private show room in Denver, Colorado. We felt so comfortable asking as many questions as we needed and my fiancé was able to go back into the saved products we had gone over months later to purchase the ring. -
Quality of service
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Caterina Sent on 12/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful rings and great service!
I told my fiancé that I wanted a wedding ring that was from an ethical jewelry company! And Brilliant Earth was always at the top of my list! We both bought our rings and they arrived very quickly! The rings are so beautiful and if I ever had to buy more jewelry, I would go back to Brilliant Earth! -
Quality of service
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Elizabeth Sent on 12/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Engagement Ring
My fiancee surprised me with the most beautiful ring from Brilliant Earth! I needed to get it resized and the entire process was simple and very fast. -
Quality of service
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Robia Sent on 12/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful custom ring
My husband and I had a great experience with Brilliant Earth! My engagement ring and our matching wedding bands are all from Brilliant Earth. I receive so many compliments on my unique ring and I love it because it fits my style and personality perfectly. While we worked entirely online throughout our process, the new showroom opening up in Philadelphia is really helpful now as we need to get my husbands ring resized. The company's mission to using recycled materials, being conflict free, and giving back is really great to support as well! -
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Allison Sent on 12/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning & Truly Brilliant!
My husband got my beautiful engagement ring online from Brilliant Earth. I had my heart set on rose gold and something with a vintage feel, and Brilliant Earth had so many options and a beautiful rose gold option. He picked an oval diamond, which is absolutely stunning, and a very intricate band with a vintage scroll feel. The ring was a bit big when he proposed, so we knew we'd have to get it sized, which Brilliant Earth does for free. We ordered a free rig sizer and decided it needed to go down a half size. Unfortunately, by the time we figured everything out, we had our engagement shoot scheduled, which we needed my ring for and it was a bit too close for them to confidently say resizing would be done. This was going to take us out of the free sizing time, but my husband called Brilliant Earth and they were able to make a note on our account. Once the engagement shoot was done, we sent the ring back to get sized and it came back perfect! There was a small mistake where we got a bill for the resizing, but just a simple quick phone call, and Brilliant Earth waved that charge since we had that note on our account. When it came time for me to pick out a wedding ring, I knew I wanted one from Brilliant Earth to match my rose gold ring perfectly. I ended up going non traditional with a wedding band that does not match my engagement ring. I love the way the rings look together! -
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Jessica Sent on 11/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best value ever
We cannot thank Brilliant Earth enough for working with us, our vision, and our budget to provide the best fit for us! We love our wedding rings!! They hold a special place for us. -
Quality of service
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Alyssa Sent on 11/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Jewelry of Which I Can be Proud!
I love my ring!! Brilliant Earth was super helpful throughout our entire experience. I accidentally put gold, instead of platinum, and they did a change order without delaying the production at all! They even resized it and fixed the stone when it was loose for free!! Excellent service, great prices, and an all around wonderful product. I recommend them to everyone who sees my ring.-
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Gabriella Sent on 11/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Ring!
I desired to have something simple and elegant, and Brilliant Earth had the perfect designs to accommodate! I am so grateful my husband and I found their website as we will definitely be recommending them to many others. -
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Kaitlyn Sent on 11/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love my engagement ring!
My fiancé got my engagement ring through Brilliant Earth because he knew how important having an ethical diamond was for me. I am absolutely IN LOVE with my ring! Brilliant Earth was helpful to him throughout the selection process. When I needed to get my ring re-sized they were able to ship it out and back within less than two weeks. I will definitely be getting my wedding band here soon too! -
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Stephen Sent on 11/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service and quality
My husband got my engagement ring online from Brilliant Earth and we were so happy with it we got both our wedding bands from them. Their customer service is great and we are very happy with all the rings we purchased from them. We will likely purchase other jewelry pieces from them again in the future. -
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Jennifer Sent on 11/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous and supports our causes
We believe in a better future for our world and support businesses that believe in the same causes. We chose Brilliant Earth for its commitment to sustainability and protecting our earth and its people! Plus my diamond engagement is gorgeous and beautiful and perfect in every way! -
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Katy Sent on 11/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best online jewelry store!
My then fiance ordered my engagement ring from Brilliant Earth (Hudson Luxe) and the matching band had two options! It could either be a perfect circle, or have a notch to fit up against the engagement diamond setting. The etching in this design is rare and gorgeous. Their prices are reasonable for a quality product. If you are not sure about ordering such an important piece of jewelry online, do not hesitate to check them out. We would highly recommend their services. -
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Kaleigh Sent on 11/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So Amazing!
my husband picked me out the most beautiful set and I love them! -
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Mat C. Sent on 10/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love my ring to bits
My now husband and I took a long time choosing the right setting and stone on Brilliant Earths website. They have so many options, and we found exactly what we wanted. We couldn’t be happier with the ring. I never want to take it off. This is for my engagement ring, btw. I chose a slightly cheaper option for my wedding band, but Brilliant Earth had some incredible options, as well. -
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Elizabeth Sent on 10/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love My Ring!!
I love my engagement ring and wedding band from Brilliant Earth! The set that I got is stunning and they were very reasonable priced!! Would definitely recommend Brilliant Earth to anyone looking to get any type of Jewelry :) -
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Sam Sent on 10/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent ethical company to work with!
We used Brilliant Earth for both my engagement right and wedding band. They worked really well with my husband when he was trying to find the perfect blue diamond for my ring. When we were looking for wedding bands, we were able to try on multiple styles in person to see what I liked best with my engagement ring. Highly recommended! -
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Michelle Sent on 10/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding rings
My engagement and wedding ring set are perfect. My husband had to order a special size which they were easily b able to accommodate, and we wouldn’t have known the size without their measuring my hand. The set is beautiful. -
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Kyla Sent on 10/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love My Rings
LOVE both my engagement ring and wedding band from Brilliant Earth. Constantly getting compliments on them too!
We also visited the show room in Washington D.C. to look at bands and had such a wonderful one on one experience. Really makes you feel like they care about making sure you get the right ring. -
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Nicole Sent on 09/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful engagement ring and wedding band
My fiance purchased my wedding band and engagement ring from Brilliant Earth in Boston. They were both absolutely beautiful, and best of all ethically sourced. Highly recommend. -
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Dana Sent on 09/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality Product and Service
Everything from inquiring to purchasing our rings was made easy by brilliant earth. Very professional and Plesant experience. -
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Savannah Sent on 08/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfectionist
We absolutely love this small shop in Boston, MA. Staff is friendly. It’s by appointment only. Third floor or a beautiful building. High security. Amazing, flawless, and perfection jewelry -
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Megan Sent on 08/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Rings
My engagement ring and both mine and my husband’s wedding band came from Brilliant Earth. Their customer service is above par and our rings are so beautiful. -
Quality of service
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Kate Sent on 07/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Service from an Ethical Diamond Supplier!
We ordered both my engagement ring and our wedding rings from Brilliant Earth and have nothing but the best things to say about the company!
At the time of our engagement, both my fiancé and I were living overseas (in different countries!) and BE worked with him to make sure the ring arrived to its final destination safe and sound.
A few months later, we visited BE’s showroom in Georgetown (Washington, D.C.) to pick out our wedding rings together. Lauren, who handled our appointment, was lovely! She answered all of our questions, was extremely friendly and professional, and made sure to keep us updated on changes in order status, arrival date, etc.
Subsequent visits to the showroom for resizing were equally as smooth.
We would absolutely recommend the company, both for its commitment to ethical jewelry, and for the quality of the service we received! -
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Laura Sent on 07/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality Ethical Jewelry
I bought my fiancée the Willow engagement ring with a round moissanite and sapphire side stones. It shipped to me quickly and the ring was beautiful and so high quality. I’m so glad I decided to go with Brilliant Earth for this big decision! A few months later, my now wife proposed to me with the Zoe ring and I’m obsessed!! My wife also decided to go with one of their wedding bands to match her engagement ring, It matches so well and we’re very happy with it. When We lost one of the sapphires on her engagement ring Brilliant Earth was so quick to replace it and it went smoothly and efficiently. (My wife works with kids so works with her hands a lot)-
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+3 photos
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Brittany Sent on 07/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful selection for both engagement rings and wedding bands
Both my engagement ring and my husband and I's wedding bands were from Brilliant Earth. They have an amazing selection and great customer service. We even had to get my husband's band resized twice and they were very accommodating. -
Quality of service
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Kristen Sent on 07/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful rings and great staff
My now-husband bought my engagement ring there after we went to an appointment to look for a specific style that I had seen ages ago and was so happy to see that they still had it! I also bought a beautiful complimentary wedding band and it fits so nicely together. Staff provided rings that would fit well with the engagement ring. Staff was always prompt, responsive, and helpful! Very friendly in person also. :) -
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Amanda Sent on 07/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous Diamond
We got my engagement ring and wedding band through Brilliant Earth. It was so easy to customize which diamond we wanted to be placed in which setting and returning the ring for re-sizing was really easy too! They have a variety of different diamond shapes as well as lab-created diamonds! -
Quality of service
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Brittany Sent on 07/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brilliant Earth is Brilliant!
We love Brilliant Earth! Everything they stand for is enough to choose them but their jewelry is stunning as well! -
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Cheri Sent on 07/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful ring, amazing customer service
I wish I could give them 10 stars. From the first online chat about what I wanted to the in person appointment, their customer service was amazing. I flew to Chicago for a business trip and I goofed the appointment time. I called and explained my screw up and they were so kind and managed to fit me in at a different time. Oh my goodness, everything is stunning and their customer service was excellent. Never felt rushed.
We both wanted something incredibly special for our 25th wedding anniversary. So I told my husband how much I loved the ring at BE. He surprised me with it and it was even more stunning that I remembered. -
Quality of service
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Emma Sent on 07/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, great quality, good insurance
Brilliant earth has been amazing with my engagement ring and wedding band. They were very helpful in designing my rings, keeping in budget, and finding the best diamonds for the look we wanted. My wedding band perfectly matches my engagement ring and are both comfortable. They also have great insurance that is easy to use when needed. -
Quality of service
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Rachel Sent on 06/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience!
I was so happy with our experience! My fiance and I were able to pick the ring collaboratively, so that I would be able to have some say - while he still got to surprise me. I chose the three diamonds and three bands that were my favorite, and he created a ring from there! It was a great way to do the ring shopping journey together. -
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Brianna Sent on 06/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommended!
Our experience at Brilliant earth in Boston was fantastic! We went in several months before he proposed to look at rings and they were so attentive and patient. They then helped my husband pick out the perfect setting and diamond. We couldn’t be happier! -
Quality of service
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Krista Sent on 06/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Timeless Pieces and Great Service
My fiancé purchased my gorgeous engagement ring from Brilliant Earth. We tried on rings prior to that and had a wonderful experience. The way that they lay out their rings really helps to narrow in on your desired style. My only feedback would be to have more band options in available in colors other than silver/platinum to try on.
After that experience, we purchased our wedding bands from Brilliant Earth and had another great experience. Our consultant even threw in a free gift when we bought our wedding bands!
*Photo by Angelika Johns* -
Quality of service
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Katrijn Sent on 06/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Jewelry
Brilliant Earth was easy to work with for the initial ring purchase and resizing! -
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Jessie Sent on 06/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exclusive Experience
After hinting at my style of engagement ring, my fiance surprised me with a meeting at Brilliant Earth's office in San Francisco. We had an appointment with an incredible engagement ring expert. She had an excellent sense of humor when we joked about my indecisiveness. I knew exactly what I liked from browsing the website. The Cadenza. He surprised me a few months later with the Cadenza in rose gold. It is unique and delicately glamorous. I get tons of compliments! -
Quality of service
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Meghan Sent on 06/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
They have a lovely showroom in D.C. that I have been able to go to. When they did not have a specific ring there to view, they requested it for me and I was able to come back and try out rings again. I never felt pressured and I love that they are conflict free and made of recycled metals. Definitely recommend! -
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Hannah Sent on 06/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, Unique, and Ethical Jewelry
My husband found their site when searching for an engagement ring 2 years ago and found a gorgeous ring that reflected our tastes perfectly! The process to pick out the diamond and band was easy and fun! It exceeded our expectations in person. We purchased the matching wedding band a few weeks ago prior to our wedding and I could not be more happy with the result. I would definitely recommend their beautiful jewelry!
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Ashley Sent on 06/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE my engagement and wedding rings
My husband got my ring from here and it's AMAZING. The setting is perfect and they really take the time to create wonderful jewelry that is meant to be kept for a lifetime. I never take mine off and I recommend everyone I know to Brilliant Earth. -
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Kira Sent on 06/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, affordable, and unique
All of their work is beautiful and one of a kind. The moissanite options are flawless and affordable. We loved our whole experience with them and the sustainability that they stand for. -
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Kate Sent on 06/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
Brilliant Earth is a fantastic company. I highly recommend them! -
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Robin Sent on 06/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So Glad I Didn’t Have To Settle
Excellent selection and value. -
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Christy Sent on 05/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super professional amazing product
We had an amazing experience with them. They helped us select the diamond, the rings. A truly personalized process -
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Kristianna Sent on 05/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning jewelry
We liked the fact that the diamonds are ethically sourced. However, I cannot get past the beauty of my diamonds. You are given the opportunity to design your own ring, so it is uniquely you. I am so lucky to have a husband who surprised me with the most elegant ring. -
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Nova Sent on 04/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rose Gold Addict
I wanted a simple yet subtle hint of uniqueness to my wedding band. I wanted it to be casual enough to wear by itself without my engagement ring if I needed to. It was important to have at least a 14k gold ring to match my engagement ring of 18k. the rose gold matched exactly and I love it by itself and together with my engagement ring. The price couldn't be beat! I will shop here again for more bands to add on in the future! -
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Ashley Sent on 03/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy & Patient
My fiancé & I came across Brillant Earth while looking for engagement ring ideas. We were able to visit the Boston location and we treated so nicely. They were very patient with me & helped try to bring my intended vision to reality. They also communicated the various options we had & ways we could save money if we wanted. I also liked the intimate environment of the Boston location. -
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Dulcie Sent on 02/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Ethically-Sourced Rings
We love Brilliant Earth! We got the engagement ring and our wedding bands, and Kaia was fantastic to work with! -
Quality of service
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Lauren Sent on 02/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous Rings!
Both my engagement ring and the matching wedding band are from Brilliant Earth and I am fully impressed with their quality. The rings are beautiful and when I had to have my engagement ring sized it was totally free and took them less than 2 weeks (I am out of state so this required shipping the ring to them and back- all which was totally free to me). The quality of the diamonds and metal are fantastic. I am in love with these rings! -
Quality of service
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Allie Sent on 01/29/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, conflict-free ring choices
My fiance did good: he knew that I'm not a big fan of diamonds and got me a beautiful synthetic sapphire ring that fit perfectly. We chose Brilliant Earth again to get a matching wedding band. -
Quality of service
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Alanya Sent on 01/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Engagement Ring
When talking about engagement/ wedding rings with my Fiance my only request was a Conflict Free Diamond which is very important to me. Thankfully he was able to grant me that wish with Brilliant Earth. My ring is Beautiful!! -
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Erika Sent on 01/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely and unique vintage engagement ring
My engagement ring is an antique from the Art Deco era, which inspired the theme for our wedding. I love how they have customization for new rings but also unique one of a kind vintage rings. Would recommend! -
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Deanna Sent on 01/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
THE BEST Conflict Free Jewelry around!
I have always had my eye on a conflict free diamond and upon telling my fiance this as my only stipulation for our engagement ring, He stumbled upon Brilliant Earth on his own. I LOVE the Willow ring that he got me and I then ordered my wedding band through this site as well to be able to match my engagement band. Brilliant Earth is a fantastic resource for beautiful jewelry that you can also track where the stones and materials came from! I highly recommend it! -
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Brianna Sent on 01/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond conflict-free, and beyond GORGEOUS!
I cannot say enough about Brilliant Earth. I really admire the company's mission and values, and LOVE my ring (almost as much as I love my fiance). ;)
I had seen the ads for Brilliant Earth online and had started doing some research into the company. I value sustainability, and knew that I wanted my ring to be conflict-free. I really appreciated their commitment to giving back to those communities where they are working. The more I read about Brilliant Earth, the more excited I became. It seemed too good to be true!
When the time came, my boyfriend and I made an appointment, and went to look at engagement rings. (Yes, I picked out my own ring.) Their staff was friendly, and obviously well-trained in helping folks understand what they do/don't like. Our associate helped me go back and forth, between this and that, really guiding me and helping be zero in on what I truly liked. As a result, I walked away with a BEAUTIFUL, custom-made ring that wows me to this day.
The ring itself is a high-quality. It arrived right on schedule, and we haven't had any issues!
Once it came time to purchase our wedding bands, there wasn't even a choice - we knew we were going right back to Brilliant Earth. -
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Laura Sent on 12/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic and stylish rings
We loved the selection online and the convenience of seeing the rings in person at their Chicago boutique. -
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Kathleen Sent on 12/11/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!
Love my engagement ring! The service was so easy and quick! They sent my ring in the most beautiful wooden box and I've received so many compliments on the ring! Thank you for creating the ring of my dreams! -
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Shelby Sent on 09/26/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My boyfriend surprised me with his proposal on 6/23/18! I had given him hints about the kind of elements I wanted in an engagement ring for a couple months before he proposed. (not a prong setting, not a diamond stone, preferably vintage inspired, etc.) He found Brilliant Earth through an ad online. He found the vintage collection which thrilled him (and me, when he told me). I have a ring that is literally one-of-a-kind, which is so special to me! They did a wonderful job preparing it for sale. It looked BRAND NEW. It's a teal sapphire stone in a bezel setting with a leaf design, and the band is 18k white gold. I knew it was the perfect ring for me the moment he opened the box! Everyone who has seen it who knows me immediately agrees! Also the box is BEAUTIFUL: solid wood with the Brilliant Earth logo engraved into the top with a velvet covered foam cushion inside. I love the box almost as much as I love the ring! He purchased it online without ever seeing it in person. We live on the opposite side of the country and the shipping was very fast. It was little too big at first. We took advantage of their one complimentary resize a few weeks after he proposed (over a month after he actually purchased the ring). We were told it would be 2-4 weeks turnaround time. I got it back in 2 weeks. :-) We also purchased ring insurance through the company they recommended - a flyer came in the shipping box with the ring. It was about $50/year and convenient to do, knowing my ring would be covered! I think my fiancé would say the purchase experience was good. After he proposed, I checked out their website because I had never heard of the company before. I was thrilled to see they ethically source their gems and metals, recycling and bringing new life to old jewelry whenever possible! I also noticed they have a HUGE inventory of designs. You are guaranteed to find a ring that suits your lady and her style. -
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