Bride To Be Couture Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.6 out of 5 rating
4.6
Very good
61 reviews
Recommended by 92% of couples
-
Quality of service 4.6 out of 5 rating4.6
-
Average response time 4.6 out of 5 rating4.6
-
Professionalism 4.6 out of 5 rating4.6
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
+32
User photos
-
Kayla Sent on 11/25/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely unbelievable!!
I honestly can’t say enough good things about Bride To Be Couture! As someone who never considered the wedding dress to be the most important part of the big day, I was feeling completely overwhelmed and at a low point. I had already visited seven other bridal shops, tried on countless dresses, and was completely uninspired. By the time I walked into Bride To Be Couture, I had resigned myself to the idea that I might never find the dress of my dreams.
But then I met Lauryn, and everything changed. She took one look at me and immediately understood what I was looking for – something creative, unique, and aligned with my vision of a Tuscan Romeo and Juliet-style dress with a dramatic cape. In just 15 minutes, I tried on a few dresses, and boom – I had found it. The dress I had been searching for but didn’t even know existed.
The dress was absolutely everything I had dreamed of, and the design team, led by Dina, truly brought my vision to life. From the initial consultation to the fittings, the communication was exceptional. They kept me calm and confident throughout the entire process, offering creative insights and suggestions that made the dress even more beautiful than I could have imagined.
The boutique itself is absolutely stunning, offering an elegant and intimate atmosphere that made every fitting feel special. If you're looking for a one-of-a-kind dress and a team that truly cares about making your wedding vision come true, Bride To Be Couture is the place. I felt like a true bride in every sense, and I owe it all to Dina and Lauryn for their incredible work. Thank you for making my dream dress a reality!-
-
-
+2 photos
-
Quality of service
-
Samantha Sent on 06/16/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A dream come true!
I don't even know where to begin, if I could write an essay for B2BC I would! The entire staff are extremely professional, friendly, and they genuinely care about YOU! Arianna was my stylist and she is hands down a heaven sent, from the moment she called me for my appt to the dress fitting, to picking up my dress she was there for everything and celebrated every moment! Arianna listened to my ideas and she picked out the most beautiful gowns but within 5 dresses I found THE one and she knew as well and let me have a moment behind the curtain to just be present in the one! Words cannot express my true love and gratefulness to Arianna, Alex, Erin, Lauryn and the entire staff. Also, if you need alterations stick with them!! B2BC worked with me and was so supportive and flexible given I lost 40lbs before the wedding! They kept the structural integrity of the dress and delicately placed the lace on my dress during the alterations journey. Thank you a million times B2BC! -
Quality of service
-
Danielle Sent on 02/19/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding dress
I had a remarkable experience at Bride to Be Culture bridal shop. After a disappointing experience at a local bridal shop in Sacramento, I found myself feeling overwhelmed. Jazmine and Constance, the owner of Bride to Be Culture, provided me with exceptional assistance. They took the time to understand my concerns about the dress I previously purchased and encouraged me to explore other options.
I appreciated their patience as I tried on various dresses until I found one that I truly loved. The team helped me choose a size 12 dress that fit perfectly, unlike the oversized dress recommended by the previous shop. They even advised me to take my time and make a thoughtful decision, suggesting I return after 48 hours if I still felt the same way about the dress.
Despite living out of state, the service didn't end with the purchase. My sales associate kept me updated via text and email, going above and beyond to ensure my dress alterations were coordinated seamlessly. They offered creative ideas to personalize my dress, including using a veil to enhance the train.
The consistent communication and personalized attention I received truly set Bride to Be Culture apart. It was evident why they have such a loyal clientele, with multiple generations trusting them for their bridal attire. Given the fantastic service and care I experienced, I would undoubtedly choose Bride to Be Culture again. I eagerly await the arrival of my veil, knowing it will be a perfect addition to my special day. -
Quality of service
-
Jamie Sent on 11/18/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Must choose!!
The best place for wedding dress shopping in Sacramento!!! Honestly not sure why you'd go anywhere else- not only do they have the biggest inventory but also such great stylists. I first went here with my best friend for her dress and saw what great customer service and inventory they had, so when my sister was getting married I suggested she go here and she found her dress here too! She also had a great stylist and also had such a positive experience with the rest of the staff. Now that it's my turn, I knew there was no where else to go. I made an appointment and also had the best experience. Lauryn was my stylist and after trying on some I thought I wanted but wasn't really feeling, she brought out a whole new inventory of dresses. I found *the one* and I couldn't be happier with my experience!! They listen to and respect your budget, and make it a fun experience overall. Honestly if you can't find a dress here, I don't know where else you'd find one!! My dress came out STUNNING and I could not be happier!!! -
Quality of service
-
Samantha Sent on 09/24/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful inventory and even better costumer service.
I found Bride to Be Couture while searching on google for wedding dress shops in my area. I made an appointment with them and a few other places to try on dresses. By far, Bride to Be Couture, was the best experience. We were greeted with enthusiasm and kindness. We were offered champagne and I never felt pressured or rushed.
Arianna was the associate in charge of my appointment and she was amazing. She took her time to get to know my style and understand my wants and needs. She pulled dresses that I had described wanting to try and similar styles. Arianna also was able to show me additional dresses that were different than what I was trying on based on my likes and dislikes of each previous dress. I found my dream dress and it was one that I didn't even expect to try on.
I discussed customizing the dress by dying some of the train applique and again was walked through the process with enthusiasm. Everyone involved was great at helping me figure out what pieces I should dye. During the alterations, Arianna was my main go to on helping me decide fit and customizations. She would bring in additional team members for more opinions and I really felt that everyone there cared about getting the best results and making me as happy and confident as possible. Arianna was in constant contact with me regarding each step of the alterations/dying process to make sure not one step was taken without my approval. Her and the B2B team took the time to make mock-up dresses for me to see different options. I was sent pictures of the applique through each step of dying and they would have me come in to see each step if I was undecided on something. They would even make sure I was trying the dress on in different lighting.
Anna did such great work on the alterations and was really skilled at making the dress fit me in the best way possible. My dress was breathtaking and the costumer service was amazing! Thank you Arianna and the B2B team for making my wedding day even more special. -
Quality of service
-
Katrina Sent on 01/23/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely amazing!
If I could give then 100 stars I would! The whole process was absolutely amazing, I called a few days prior to my appointment to check on the dresses they showed online and beautiful McKenzie answered and told me they had all of them in and knew my style right away.
After booking my appointment I was so happy to find out that she was going to be the one helping me find my dream dress! Walking in I was so amazed at the beauty of their shop and the warming welcomes they offered. McKenzie jumped right in and hit the mark perfectly. We tried a handful of dresses that I loved but weren’t “the one” and then it happened, she brought me not one, but two dresses that blew everything away! She gave me the best advice on following my heart and how I felt and told me I would know when I put the dresses on for the second time and wow was she right! I balled the ugliest happy tears and found something that I felt was made for me!
McKenzie is truly an amazing person and made the whole experience more than I could have ever asked for. She is so great at what she does and I’m so grateful for all her support and help.
I want to thank McKenzie and the owner Dina again from the bottom of my heart for having the BEST Bridal Shop in California! -
Quality of service
-
Detoya Sent on 09/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Made the impossible possible
I went in the shop looking for a all black wedding dress and what they did was provided it. My dress was so beautiful and I felt like a Queen. -
Quality of service
-
Jessica Sent on 12/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Long journey with support the whole time
From one of the first virtual try ons , to postponing and finally the wedding, B2BC has been there to make sure my dress was perfect. I can wait to share photos with them, it was a magical day and they were a huge part of making it a reality. -
Quality of service
-
Kelly Sent on 11/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful Experience
I had an an amazing experience with the bride to be outlet. The girl who worked with our group was so kind and helpful. I bought my dress in November 2020 (mid pandemic) and the staff ensured we all felt safe. I found the perfect (nothing I would have tried on on my own) and couldn’t have been happier with my dress, the price, or the kind non-pushy staff. -
Quality of service
-
Taylor Sent on 08/19/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thank you Erin!
I had such a wonderful experience finding my dress here! Erin was patient, kind, and paid such close attention to detail she was able to find my dress! I could tell she was busy and they were short handed but she went above and beyond to make sure I had a wonderful experience and made me feel like I was the only bride in the building. As a wedding planner I know I can send all my brides to Erin for a great experience!! Thank you!! -
Quality of service
-
Erin Sent on 08/10/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Happily Married
The staff was welcoming. Professional. Many choices and styles. Altered to fit my body. Completed on time. -
Quality of service
-
Quinn Sent on 07/18/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I said yes to this shop!
The moment I stepped into this shop, I felt very comfortable and important to this I worked with McKenzie who found my dream dress within moments. The entire staff made this big decision easy and exciting. I had the "say yes moment" even though I couldn't buy the dress that day. I can't wait to officially say yes to the dress! -
Quality of service
-
Stephanie Sent on 06/12/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Gorgeous Selection
I had a wonderful experience at Bride to Be Couture. The space was clean and the energy was positive each time I went into the store. All the employees genuinely seemed like they loved their jobs and made for a great, positive experience. The selection is endless here - they cater to all types of brides and have a wide and diverse price range, so there is no doubt you will find what you are looking for. I went in with an open mind and the stylist helped me to narrow down what I might like, which was really helpful. She was also super respectful, kind and patient. I ended up purchasing the gown of my dreams and could not be happier. I love this place and would recommend it to anyone! -
Quality of service
-
Pagona Sent on 06/02/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They made the whole experience
I had no excitement for looking for a dress - I find the whole thing stressful. I went to several other salons that could have cared less what I looked good in or how I felt. Going to Bride To Be changed all of it. I talked to the stylist about what I wanted, and what was important, and she pulled so many dresses for me. She actually found the dress that I ended up picking and loved, and helped me design a back that would keep the look but allow me to be more comfortable. The seamstresses, owners, all the stylists, are good people, who know exactly what they're doing, and want you to be happy and enjoy your time. I loved my entire experience and am very grateful to them for making it so seamless. -
Quality of service
-
Sara Sent on 04/30/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent Wedding Dress Experience!
I had the best experience at Bride to Be Couture in Sacramento. My husband and I had a 10 month engagement and really cut it close by ordering my wedding dress only 7 months before our big day. We ended up scheduling a private fitting for picking out my dresses. It was so special! We got the royal treatment with the best little treats and snacks. Monica was great in helping me pick out not one, but TWO perfect dresses for the big day. Her team was incredibly helpful and prompt with responses to emails, changing little details, and scheduling fittings. Oksana was wonderful in making alterations to my dresses and really fitting them to my body. She also went out of her way to make appointments that fit my crazy schedule. I also loved the little Mr. & Mrs. mugs they gifted me with after I picked up my dresses for my wedding! Such a thoughtful little treat. I really felt taken care of from start to finish! -
Quality of service
-
Brandy Sent on 10/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best dress experience ever
I purchased my wedding dress from Bride to be Couture and could not be happier about that choice. I had very specific desires for my dress, starting with the color. I wanted my dress to be black, mermaid style, and full lace. I also wanted a cathedral length English silk tulle veil. They were very excited about my choices and helped me to find the exact dress and veil that I had dreamed of. Every time that I went to their shop I was greeted with friendly excited faces. They made me feel so special. During alterations I requested the change the neckline of my dress, take in the top, hem, and add a 5 button bustle. They were able to make every alteration I needed in a timely manner. I dropped my dress off to them to be steamed two days prior to the wedding and picked it up the next day. I looked and felt like royalty on my wedding day. I do not have the day of pictures yet, but will update as soon as I do.-
-
-
+2 photos
-
Quality of service
-
Brianna Sent on 10/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Awesome staff and experience
The staff was very friendly and professional. I got to say yes to the dress that I fell in love with and the whole salon cheered for me! It was an amazing experience :) -
Quality of service
-
Esther Sent on 07/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridesmaid dresses
I loved that my bridesmaids received their dresses in a timely manner as stated & they came out perfect as described! Looking for the perfect sage color was so hard to find & they had it! Everything I was looking for to go with out rustic theme. Beautiful! Best choice coming here!-
-
-
+3 photos
-
Quality of service
-
Amanda Sent on 03/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Customer Service with Real Advice
I love that I was able to get some real advice from Bride to Be Couture regarding my dress, veil and ordering. I found them to be more accommodating than other bridal shops. They seem knowledgeable about the alteration process, as well, which I think is key given short timelines and additional cost. -
Quality of service
-
Daniela Sent on 12/10/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Found my dress right away
I been to many places but non like this one .They listened to what I liked , brought out 4 dresses, fell in love with the first dress I tried ! -
Quality of service
-
Alisha Sent on 11/20/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
3rd Generation Dress Restoration
Dina's team was able to make my dream come true for my wedding day! I ran around the Sacramento Wedding Convention asking every vendor if they would even touch my Grandmother & Mother's wedding dress. Surprisingly, only BTBC said they can do anything!!! And that they loved the challenge of restoring a wedding dress that was over 60 years old! My grandmother is 5'10", my mother is 5'7", and I am 5'1"...so you imagine the challenges! We had no idea at each stage what was going to happen and if the fabric would even hold together!
They did it!!! I looked amazing in the dress and am SO happy I went with that dress! Back then they made the dress and veil for you! They helped make me look gorgeous on my wedding day. Do not be afraid to go classic and repeat a dress from a previous generation or two!
The BEST Dress Restoration Salon in Northern California is BTBC!!!!!
They are very professional and helped me find my dream Bridesmaid dresses too! I envisioned satin, Emerald Green, ballgowns since I was a little girl for my maids to wear. This was not popular, and again Dina did not give up! She found the most beautiful dresses with pockets too! The fabric was amazing and all my maids looked divine!
Thank you again to the whole team at Bride To Be Couture for everything that you guys did to make my wedding day the best day EVER!!!
Love,
Alisha Widenmann -
Quality of service
-
Gloria Sent on 01/26/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I loved the whole experience! The girl at the desk was smiling and friendly. Monica, my stylist, was friendly and patient. I tired on a bunch of dresses and she gave me time to think about each one. She knew her stuff! I said yes to the perfect dress and We are going back for bridesmaid dresses! -
Quality of service
-
Delorean Sent on 01/17/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Anita and Oksana did a wonderful job on my wedding dress. Anita (consultant) was the best. She told me exactly what i wanted to hear. She was very honest with all the dresses i tried on. Oksana (seamstress) is very good as well. She really knows her stuff. Get your dress here, these ladies were awesome! -
Quality of service
-
Alina Sent on 11/26/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Found my dream wedding dress here, all thanks to Anita! Seriously, she is so sweet and amazing at what she does! The dress I ended up buying was the very first one she picked out based off the pictures on my Pinterest that I showed her, and boy did she nail it! Although it was he first dress she picked out, it was actually the last one I tried on (since it was at the back of the pile) but I loved pretty much every single dress she picked out for me, I was overwhelmed which decisions because I loved them all so much, which just goes to show how awesome she is at her job and really listened to me and truly found styles that I really liked and wanted all while staying within my budget!! I had been to several other bridal boutiques before coming here and was slightly discouraged because all of the dresses I liked at the other boutiques were way over my budget, but Anita was amazing at finding the style of dress I wanted within my budget. Dresses similar to the one I bought here were all easily over $2,000 at all the other boutiques I went to... so needless to say, I was elated with the whole process and experience.
Huge thank you to Anita and all the wonderful Bride to Be Couture staff! You all went above and beyond in helping me find the dress of my dreams!!
**Have not had alterations done yet, but will update once I receive my dress and get my alternations done.
**I will post photos of the dress after my wedding. -
Quality of service
-
Emily Sent on 08/15/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Let me start out by saying the absolute most important part of my whole experience at Bride to Be... my consultant ERIN! I can't even put into words how sweet and amazing she was. She listened to everything I wanted and delivered exactly that. Every dress got better and better. It's like she knew what I was thinking! Also I should mention that I was not feeling well at all during my fitting, but Erin was so sweet about it and let me take my time and sit down when I needed to.
They have a great selection of dresses that were all in my price range. Also the salon itself is amazing. The way it's set up makes you feel like you're the only bride there, which makes the experience even more great. I definitely understand why they won the Sacramento A List! I really can't say enough great things about Bride to Be. I am very sad that I did not find "the one" at this salon, but my experience was so amazing that I had to leave this review.
Even though this location is beautiful and everyone was so nice and helpful, Erin is really what made my experience so great. Thank you, Erin and Bride to Be! -
Quality of service
-
Cara Sent on 07/30/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I tried several bridal shops and none of the rest held a candle to Bride to be Couture! My consultant, Monica, was so nice and she understood right away what I was looking for. The first dress she brought out ended up being the one! Even so, she had me try on quite a few other dresses to make sure, and when I couldn't decide between two, she encouraged me to take some time to think about it. I ended up coming back later to try it on again and made my decision. The dress ended up coming in 2 months before we thought it would, so they held onto it until my fitting appointment. The fitting was quick and easy and the alterations were perfect! I even got a beautiful custom veil, which I love. -
Quality of service
-
Christina Sent on 07/23/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dina is your go to gal for any of your bridal attire. We had a horrible experience at another bridal shop and Dina saved the day! Her shop has a huge inventory of dresses and if they do not have it they will order it for you.
Bride to Be Couture should be your first stop and only stop! -
Quality of service
-
Sabina Sent on 06/28/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I bought my dress from bride to be couture and I couldn't be any happier. They were very helpful and had amazing customer service. I originally bought my dress in ivory and when it arrived and I tried it on it was not what I wanted but I failed to mention that. The next day we went back and asked them if we can exchange it for the cafe one because the ivory was simply too white and they made a quick call and told us the great news of paying just a shipping and restocking fee I can get the color I want. They were very accommodating. Thank You for the great experience! -
Quality of service
-
Marlo Sent on 03/10/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I LOVED buying my dress from Bride To Be Couture! Monica was wonderful to work with, and from the first day choosing my dress, to my last fitting, I felt so taken care of! One day I had come in for alterations, and somehow we got the date/time mixed up - they were able to call in a seamstress last minute, and she arrived only 15 minutes later. My dress came out PERFECT. -
Quality of service
-
Sierra Sent on 12/03/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I found the dress of my dreams at Bride to Be Couture. After having some bad experiences looking for a dress at other salons, I was very disheartened, but the minute I walked into Bride to Be Couture, I was put at ease. Monica listened to what I was looking for and my concerns and was able to find me the perfect dress within no time. The alterations were perfect, and the dress fit me like I glove. I would highly recommend this Bride to Be Couture. Everyone was so nice and helpful, and Monica, who was my consultant, was an absolute gem!! -
Quality of service
-
Julie Sent on 10/26/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I started my journey with Bride to Be Couture last August 2015 for my 10.01.16 wedding, and believe me when I say that there is no place better I could have purchased my gown. I traveled from Reno, NV and not only searched high and low for my dress, but it was very important to me to purchase it from somewhere I could trust, who I knew would care about my vision, and that made me feel valued and confident in such a big decision. Dina, Oksana, and all the staff have been amazing to me from day one and the incredible customer service and beautiful atmosphere have made it a place I loved to be! They helped me choose a dress that was perfect for me and my destination, worked completely within my budget, and went above and beyond with the alterations. Oksana is literally a miracle worker and did so, so much to make my dress fit me perfectly and be the one of a kind dress I wanted, and Dina was there every step of the way with her knowledge and creativity for design. Bride to Be Couture also made me a custom veil to match my gown that was absolutely stunning and very well made. I could go on forever about this place, but I do know that if you want a beautiful experience choosing the right dress for your big day, go to Bride to Be Couture! Thank you Dina and Oksana especially, you really are the best :) -
Quality of service
-
Liz Sent on 10/14/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I bought my wedding dress here and had a wonderful experience. Dina was so helpful, accommodating and patient with me. I got so many compliments on the dress at my wedding. I would recommend this shop to a friend in a heart beat! -
Quality of service
-
Colleena Sent on 10/17/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This was my third time trying on dresses and I have to say that I had the best experience. I was not given dresses that I did not like to try on. The lady who had helped me understood what I was looking for and did not pressure me into changing my style. Their new location is absolutely beautiful. They popped open a bottle of champagne when I said "yes" to the dress and gave my younger sisters sparkling cider. It was a great experience. -
Quality of service
-
Gem Sent on 08/25/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I love this place! I went to about 4-5 different shops prior to this store but I wish I had found it sooner! I did a walk-in and Anita helped me out right away. She found me the most perfect wedding dress in one fitting!!! She was extremely helpful, sweet, and patient. I knew I wanted to purchase my bridesmaids dresses at the same place so I actually just looked through the magazine they had and picked one out from there! On my next appointment, I had 2 out of 6 of my bridesmaids come with me so they can get fitted and so I can have their dresses ordered as well. They came in at the right time so I had all my alterations done at the same place! I had met Dina there as well and both Dina and Anita helped me and my bridesmaids. They both respond to my emails quickly which helped a lot since I had little time to plan my wedding. I highly recommend Bride to Be Couture!
A month after my wedding, I actually came by again because I had a formal church event to attend to held in Southern California. This time Dina helped me pick out the most amazing black and white lace, evening gown. I spent about $500 on it but I didn't care because it was one of a kind!!! Everyone kept staring at the gown that evening I wore it!! -
Quality of service
-
Whitney Sent on 07/13/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bought my dress in Feb and it arrived mid-June, right when they said it'd be here! I made an appt and I was the only bride to be trying on dresses the whole appt which was so nice. It was the first store I went for dress shopping and found my dress! Anita was very helpful and paid attention to what I wanted and stayed within my budget. It was a great experience and would highly recommend them. -
Quality of service
-
Alyssa Sent on 04/14/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bride To Be Couture is like family! Dina, Anita, and Oksana welcomed me in and transformed my OTR dress down 12 sizes! I shopped around for months and never felt as comfortable as I did here. Wedding planning is not easy, but it's so much easier and enjoyable when you're surrounded by people who honestly care about you. -
Quality of service
-
Bethany Sent on 04/01/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dina is awesome! She is very personable and will do everything she can to help a bride find the dress of her dreams! -
Quality of service
-
Summer Sent on 03/11/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I could not have had a better experience with Bride to Be Couture! After finding a few styles on Pinterest I was dying to try, I found both of them listed online at BTBC. Their selection is amazing! From the first email, Dina was so kind, patient, and informative. We were so lucky during our appointment to have no walk in traffic so we had a very private appointment, and Dina & Anita were SO accommodating to my large group of ladies. I had the pleasure of working with Anita at my appointment. She is so sweet and really listened to what I wanted, and even though I came in with a list of styles I wanted to try on, it was the dress SHE picked that I ended up choosing! She has an amazing eye for finding the right style to suit the bride, and the right shape to flatter her figure. She made me feel so comfortable and pretty throughout my appointment, and all of her suggestions were so honest and perfect. I'm so glad this is the first and only shop I went to. BEST experience I could've imagined.
THANK YOU SO MUCH ANITA!
XOXO
Summer -
Quality of service
-
Dianne Sent on 12/08/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Got a beautiful dress ... got a great deal and the customer service rocked with the owner , her associate and the seamstress. -
Quality of service
-
User1953442 Sent on 12/05/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The boutique was a perfect place to find my dress. The staff is knowledgeable and make the experience fun for everyone.
When I first arrived Dina, the owner, inquired what I was looking for and while she was pulling dresses, she let me pick any dresses I wanted to try. Additionally she let the friends I brought with me to each pick a dress for me to try on.
Each time I tried on a dress, she showed me different options of wearing the dress, and what can be done with alterations to modify the dress to my taste. She turned the lights of to see what it would look like in the evening, and showed me various vales and additions that would change up the look. She also let me and my bridal party alone for about twenty minutes so we could discuss the dress and drink our champagne.
The stylist picked the dresses, spot on what I was looking for, The last one fit perfect, except it had a back and I wanted a blackless dress. She showed me all the possible ways she could alter the back so that I would have the blackless dress of my dreams, and I ended up picking this dress. I am excited to get is, so that I can see how it will be transformed.
In addition to the beautiful dresses, and amazing experience, the prices were also very reasonable and I came in under budget for a designer dress. -
Quality of service
-
User1977339 Sent on 09/25/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dina was exactly the consultant I needed to choose a dress. She included my entourage in the experience by allowing them each to pick out a dress. Dina told me she was going to put me in some dresses I would never have tried on, and was surprised with what I liked. She also demonstrated different ways I could alter the various dresses to make it my own. I also liked that she had me sit in ever dress so I could get a realistic feel of how it would feel on my special day. She even let me wear them outside to get the natural light! In the end, found a great dress that I can wait to wear. -
Quality of service
-
User1729257 Sent on 07/23/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
These ladies couldn't have been better, beautiful dress and great service. -
Quality of service
-
Alexis Sent on 03/24/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
After searching multiple different bridal salons in sacramento and surrounding areas I happened upon this great store and found my dress!! I loved the employees and the feel of the salon but most of all it was a smaller store so it wasn't overwhelming like all the others. Although it was small the selection and variety if dresses was larger and they even have a few bridesmaid/mother dresses. I found the prices to be better than the bigger stores as well and you have until a month before the wedding to pay in full! Great place to shop for a dress and if you're lucky enough to find your dress there you (& your entourage) get glasses of champagne! -
Quality of service
-
Alana Sent on 01/14/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I used Bride to Be Couture for my fittings and to make a custom veil. I had initially tried dresses on here and had a great experience but ended up choosing a dress they didn't carry. We came back for alterations because we knew their prices were competitive and they would do great work. I was so happy with how my dress came out. It fit me perfectly.
In addition to the dress I had a veil made from the lace that had been on my mom's veil. They made my vision for the veil come true and it also looked beautiful and the work that was done on it was pristine. I am so happy I chose them and would definitely use them again. -
Quality of service
-
Kelly Sent on 06/26/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
An amazing bridal shop where customer service is number 1! Bride to Be has a beautiful selection of dresses, and provides top-notch alterations. I can't say enough good things!! -
Quality of service
-
Aimee Sent on 06/06/20184.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
Found the most beautiful vintage inspired dress here. My consultant Mina listened to what I wanted and helped me fine the perfect dress; the shop is lovely and compfortable and I had a wonderful experience there. -
Quality of service
-
Natalia Sent on 09/23/20134.9 out of 5 rating4.9
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I was impressed with the customer service and selection. There are many beautiful, high quality, affordable dresses at this boutique. Dina, the owner, helped my to pick out a dress that was right for me-my dress was unique, elegant and affordable. Thank you Dana and Oksana for all your help! -
Quality of service
-
Patty Sent on 11/03/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Wedding Dress Help
I absolutely loved going to this place to find my wedding dress! My stylist knew exactly what I was envisioning and also knew what silhouette would best suit my body shape! She was super down to earth and kept it stress-free. I was also waited week-of to get my alterations and the tailor there knocked it out so quick. All around they have a great set of people that can help you find the dress you want! -
Quality of service
-
Alyssa Sent on 10/08/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
I found my wedding dress at B2BC!
I had a lovely dress shopping experience at B2BC last year! Prior to my appointment, I sent my pinterest board of wedding dresses which I think helped my stylist, Erin, narrow down the choices during my visits (I went twice). She was also good at asking me questions while trying on the dresses she pulled and then making adjustments to the next dress selection based on my answers. The last dress I tried on was definitely something I did not imagine myself wearing, but Erin had taken into account all the feedback I gave and I found the wedding dress I would wear for my day! She even picked out the perfect veil to go with my dress. Yay!
The staff at B2BC really care and pay attention to the details of their customer’s experience. I can tell that they take proper care of their dresses and their setup for the bride and her guests was very welcoming. It may be slightly different now due to the pandemic, but I’m sure you would still get the lovely and welcoming experience that they have to offer. -
Quality of service
-
Nina Sent on 04/05/20174.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Are you a bride who has no idea where to start when it comes to dress shopping? Are you a bride who cringes at the thought of having to try on dresses? Fear not! Bride to Be Couture and Desi to the rescue!
I was absolutely dreading this part of the wedding planning process. Like many people, I have insecurities about my body and while I am in the process of working Ib losing a few lbs, I was NOT looking forward to trying on a million dresses and looking like a stuffed sausage. No joke - I put "Doom's Day" as the subject of my email to my bridesmaids when asking them to join me during my dress search.
I am so, so lucky I found Bride to Be. The customer service is impeccable! If you are able to request a consultant, ask for Desi! She is incredibly sweet and great at her job. I came in with not being able to give any concise vision of what I wanted but somehow Desi was able to help me find THE dress. She also made me feel incredibly comfortable and beautiful - two things I feared I would not feel (hence Doom's Day).
The store is nicely spaced out so that you and your crew have a designated area to yourself, including a large couch and stage for the bride to be. There is also a huge selection of dresses to choose from as well! I came in with a budget and Desi was great about pulling some fantastic dresses well within that range.
Thanks Desi and Bride to Be for helping me say yes to the dress (sorry for the cliche)! I had such a wonderful experience. The only downside was that their seamstress did not typically work on weekends. As a bride who lived out of town, this made it difficult to get the dress altered. I just picked it up and took it to a local seamstress instead. -
Quality of service
-
Karen Sent on 10/30/20154.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
We planned a whole day of wedding shopping and by far our favorite store was Bride to be Couture. We had to wait for a little bit before we were able to start our appointment because another girl there had found her dress and didn't want to get out of it (I don't blame her), but Anita, my consultant, made sure we were all comfortable and gave us free champange for having to wait!
Anita was so sweet and helped me pick dresses that were a little bit out of my comfort zone but still in my style. I ended up finding a beautiful Maggie Sottero dress that I never would have chose on my own, but knew immediately that it was my dress. I was so happy with the whole appointment and would definitely recommend this salon to anyone going wedding dress shopping. They make it a fun experience :) -
Quality of service
-
Susan Sent on 12/10/20174.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fabulous selection of top-quality dresses! -
Quality of service
-
Jacqueline Sent on 12/13/20164.5 out of 5 rating4.5
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 2.5 out of 5 rating2.5
-
Flexibility 5 out of 5 rating5.0
I went to a few places to try on dresses but this was my first place. Monica was great and made my experience a great and fun one! I ended up choosing my dress from them :) My only concern was that other places I visited offered a discount on the veil if you purchased a dress, but this place did not budge at all so my veil was very expensive and it also ended up being a lot longer than I was told (which made it even more expensive!) -
Quality of service
-
Blaire Sent on 10/18/20164.5 out of 5 rating4.5
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
This was the only place I went to to find my wedding dress. Dina was the consultant who helped me. She was very nice and very knowledgeable about their inventory. She listened to what I wanted and helped me find my perfect dress after trying on only 4 dresses! She then matched my veil perfectly! My actual dress was a little small when they got it in, but it arrived WAY earlier than they told me and I had plenty of time to drop a few pounds. Let's be honest, who doesn't drop a few before their wedding. The alterations department was great! They had my dress fitted perfectly 2 months before my wedding! It was a very easy and stress free experience. -
Quality of service
-
Ashley Sent on 10/24/20192.8 out of 5 rating2.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 2 out of 5 rating2.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
June Wedding
I loved my experience saying yes to the dress... but everything after that was just not of good taste. -
Quality of service
-
Katelyn Sent on 05/21/20222.6 out of 5 rating2.6
-
Quality of service 2 out of 5 rating2.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 2 out of 5 rating2.0
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
Messed Up My Wedding Dress
I don’t really take the time to write reviews, but my wedding dress was altered here and it didn’t turn out how I had asked, so I felt the need to leave a respectful, but completely transparent review for those who are considering trusting this place with their expensive and special wedding dress…
My altering lady, Ramona, was kind to me and did very well on the dress alterations, which is why I gave a second star, however, she did not follow my directions for length. She was way off.
I specifically asked for, and made very clear, that I do not want my feet to show when I stand, and to only have the tip of the foot to show when I walk. She said she could do this and would make it as long as she could without me tripping on it, so I trusted her.
At my second alteration appointment, the dress was so short that I was able to see my feet under my dress when I simply stood in it, and when I walked in it, my entire feet showed. I was very disappointed and worried, but I remained calm. She said she would fix it and not to worry, so again, I trusted her, even after the mess up. After all, they do this all the time, and they have good reviews, so I might be panicking for no reason right?
At my last appointment to have the final look and pick up the dress, there was no change. I was very upset, but being the person I am, I still calmly and respectfully brought this up to her again, and she said I can go ahead and change, and she will take it to the back then and there to fix it that day by steaming it. I explained that I had to scrunch it in a luggage for my out of town wedding, so it would go back to how it is, but I still rolled with it. While I was changing, I could hear her quietly talking trash to the receptionist. This was very shocking and unprofessional and made me feel very uncomfortable being there while I waited for her to steam it. Then when she gave me my dress to try on again, it was still too short.
I had to just take the dress as is and bite the bullet because my wedding was in three weeks.
Due to this, I had to run around last minute replacing my very expensive two inch wedding heels that I was very excited to wear, to instead get a pair of cheap flats due to the dress being too short.
To put into perspective, I put the dress on in flats, and I was able to walk just fine in the dress without being close to tripping. I had a second opinion from another altering lady while I walked in the flats and she agreed that the dress was altered way too short and felt terrible for me.
So if you are considering this place, just be careful who you trust. -
Quality of service
-
Lyuda Sent on 05/25/20151.9 out of 5 rating1.9
-
Quality of service 2 out of 5 rating2.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 1 out of 5 rating1.0
-
Value 2.5 out of 5 rating2.5
-
Flexibility 2 out of 5 rating2.0
I felt comfortable about them working with my dress after I read so many positive reviews about them. However, my dream dress became a disaster. Their seamstress is loaded over the top and has too many dresses to keep up with. She'll try to make you feel guilty if you're asking for changes that aren't so "easy" for her. She always rushed when she was with me and ended up doing the dress how she wanted rather than how I, the bride, wanted it to be. Take me by word, I'm not bridezilla bride either. They made changes without my consent and the top of the dress is sadly different than how I originally had tried it on. I don't recommend them unless the dress perfectly fits you and you like it. They gave me the dress almost a week before the wedding and there's not much I can do now. Yes, Dina was nice and Anita was also but it turned out that it was for their convenience. They weren't the specialists I believed they were. From being excited about my wedding this upcoming Saturday, I now dread weddings and have come to the realization that it's all over rated. Take it from the bride whose cried about her dress numerous times already. I just want to get this all over with and I don't wish for anyone to ever go through what I did. -
Quality of service
-
Viktoriya Sent on 07/12/20191.8 out of 5 rating1.8
-
Quality of service 1 out of 5 rating1.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 1 out of 5 rating1.0
-
Value 3 out of 5 rating3.0
-
Flexibility 1 out of 5 rating1.0
Left this wedding salon in tears
Check your receipts! Make sure every detail you order for your dress, veil, fabric is written on the receipt! A lot of things are not told by the staff ! Or they say one price and at the end it turnes out to be double that price !
I ordered ivory illusion fabric and received dress with unchanged tan illusion. Manager (Dina) made her own decision for me and then argued that I didn't asked for it.
I was told by two assistants Elaine, and Alex that alterations for my dress would be 150$ - 200$ turned out to be $600 and their alteration lady Oksana is rude! I was constantly accused by her for coming in so late.
Their appointment to get alteration quote cost $50, if you won't get it altered at their place. For 10 min of rude and unhelpful quote by Oksana they made me pay $50. I was not informed ahead of time that this appointment actually cost something - I would not come to this appointment if I knew. -
Quality of service
-
Morad Sent on 02/04/20251 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Huge Scam!
Bride to Be Couture is dishonest, unprofessional, and absolutely not worth your time or money. I paid for my fiancée’s wedding dress, investing a significant amount to ensure she got the dress of her dreams. We were assured it was being custom-made in Spain, that was a complete lie. We later discovered, through photographic proof, that the dress was actually produced in China (see pictures below).
My fiancée received her dress in November, and like any other bride, she was excited, only to find it was full of flaws and mistakes that no so-called “top-tier designer” should ever make. I won’t go into detail about the issues, but you can read my fiancée’s review for the full breakdown.
Bride to Be Couture admitted that all the mistakes and flaws were the designer’s fault. Yet when we asked them to have the dress fixed by a set deadline, allowing my fiancée enough time for alterations, they refused and instead gave us an ultimatum: either pick up the flawed dress as is within two weeks of them getting it back, or be charged $500 and forfeit the dress entirely. We were forced to take it back in its defective condition.
This experience has been nothing short of a scam. Despite our significant financial investment, the shop failed to deliver the quality and transparency they promised. Their lack of accountability and poor customer service is unacceptable. Our experience with the owner, Anthony, was extremely disappointing, once payment was made, he refused to take any responsibility. Avoid Bride to Be Couture at all costs. This shop is dishonest, manipulative, and unprofessional. Do not waste your money here. There are far better, more honest bridal shops that actually value their customers, Bride to Be Couture is not one of them.
Read the bad reviews first. They may seem outnumbered by the good ones, but that’s because right after my fiancée visited the shop, she was sent repeated emails pressuring her to leave a positive review, after just her first or second visit. If you don’t, they relentlessly follow up until you do. Believe the bad reviews. They reflect real experiences, just like ours.
They will likely respond to this review, calling it “misleading and dishonest to the public,” just like they did with my fiancée’s. But our experience is the truth. We have proof of everything we’ve said, and my fiancée’s review includes all the necessary pictures to back it up.
-
Quality of service
-
Aseel Sent on 12/29/20241 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Terrible Experience
I'm not one to leave bad reviews, but this situation left me no choice. I initially left a positive review for BTBC after my first few visits, which I had to delete to leave a new one. After trying on many dresses, I fell in love with two, and my stylist suggested a custom gown. We went through the sketch process, and the dress was supposed to arrive in September but didn’t come until November.
I tried on the dress in mid-November. My fiancé paid a lot of money for it, and my stylist assured me it was perfect when it delivered. But when I got home, I noticed many issues. The neckline was uneven, the color was inconsistent, some measurements were off, the waist stitching was too harsh, the veil was missing a lot of beading, and it had no volume it laid flat on the floor. It looked like a cheaply made dress. The extra fabric for alterations never arrived, and my stylist admitted she forgot to finalize it, even though I confirmed with her and went through the order notes on my own to double check. Anthony claimed that the extra fabric was a “Gift” and a “Nice gesture” from the shop and that’s why it didn’t deliver, and that was never the case.
The shop’s information was inconsistent. Dina promised I could have beading and volume during the design process, but when I noticed these issues with the dress Anthony said it wasn’t possible. They took the dress back and admitted their mistake, but three weeks later, I still had no fixed date of when the dress will be done or if the designer agreed to fix all of their mistakes. Their responses were contradictory and lacked responsibility "Can't guarantee this" or "Do not quote me on this", so I decided to request a refund. Anthony’s emails were unprofessional and disrespectful at times, and he ignored my fiancé’s email, and a lot of my concerns.
Think twice before giving them your hard-earned money. Check the bad reviews before deciding. They take advantage of brides and change their minds once they have your money. -
Quality of service
-
Ali Sent on 08/26/20171 out of 5 rating1.0
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
BRIDES be wary of this place! I had a terrible experience. My dress arrived late without an underskirt (SAMPLE underskirt was removed and attached to my dress). Did not receive a discount. The owner DINA lied that my underskirt was new. Pathetic place. Avoid it at all cost. Save yourself the heartache and anger.
You can read my full review on yelp: https://www.yelp.com/biz/bride-to-be-couture-carmichael-2
-
Quality of service
Are you interested?
Are you interested?