USA Bridal Reviews

Reviews
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4.1 out of 5 rating
4.1 Good
4.1 out of 5 rating
85 reviews
82% recommend it
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Quality of service 4.1 out of 5 rating
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Average response time 4.1 out of 5 rating
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Professionalism 4.1 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4 out of 5 rating



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User photos

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Emily Sent on 01/25/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Bridal Warehouse was great! Sheila helped me both times I went in and was absolutely terrific. She pulled several styles for me and let me pick out as many as I wanted. I left the store the first time with my heart set on a Mori Lee gown, which she had let me know was going to be part of the trunk show the next weekend. When I went back a week later, I tried on a few more dresses but still ended up with my first pick. She helped me select a veil as well. It was very easy to make appointments and the fitting rooms are nice. I didn't feel like any of the staff was pushy or intrusive. Overall, a great experience. Highly recommend!Bridal Warehouse was great! Sheila helped me both times I went in and was absolutely terrific. She pulled several styles for me and let me pick out as many as I wanted. I left the store the first time with my heart set on a Mori Lee gown, which she had let me know was going to be part of the trunk show the next weekend. When I went back a week later, I tried on a few more dresses but still ended up with my first pick. She helped me select a veil as well. It was very easy to make appointments and the fitting rooms are nice. I didn't feel like any of the staff was pushy or intrusive. Overall, a great experience. Highly recommend! -
Quality of service
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Laura Sent on 09/15/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I loved my consultant, anytime I had a question I could call and she would always have the answer. She was very well educated on the dresses in the store, and when I told her what I was looking for she hit the nail on the head each time, not just with the dress, but with my veil as well! I couldn't be happier with the service I received here!I loved my consultant, anytime I had a question I could call and she would always have the answer. She was very well educated on the dresses in the store, and when I told her what I was looking for she hit the nail on the head each time, not just with the dress, but with my veil as well! I couldn't be happier with the service I received here! -
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Ashley Sent on 11/03/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I absoutely LOVED this place! Prices were awesome and there was every size you could think ofI absoutely LOVED this place! Prices were awesome and there was every size you could think of -
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Mary Sent on 09/22/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Bought my gorgeous ball gown from here for a great price!! I went in multiple times and each time came away with nothing, but the last time my consultant was extremely helpful and I couldn't walk away from this dress!Bought my gorgeous ball gown from here for a great price!! I went in multiple times and each time came away with nothing, but the last time my consultant was extremely helpful and I couldn't walk away from this dress! -
Quality of service
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User1994749 Sent on 01/03/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Found a beautiful dress. Did not have my size but was able to order it for me. Great dressing rooms. A wide selection.Found a beautiful dress. Did not have my size but was able to order it for me. Great dressing rooms. A wide selection. -
Quality of service
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User1811893 Sent on 09/15/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I received my dress, my junior bridesmaid's dress, and my maid of honor's
dress from here.I have had to go back numerous times since then to pick up
things I decided to add on later such as: petticoats, jackets, jewelry, etc.
They are always very helpful and professional. I would recommend them over
DB anytimeI received my dress, my junior bridesmaid's dress, and my maid of honor's
dress from here.I have had to go back numerous times since then to pick up
things I decided to add on later such as: petticoats, jackets, jewelry, etc.
They are always very helpful and professional. I would recommend them over
DB anytime -
Quality of service
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Deanna Sent on 06/22/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
After I tried on about 50 dresses the customer service never changed...they tended to me as if I was a 1st time client...my gown is beautiful and veil is beautifulAfter I tried on about 50 dresses the customer service never changed...they tended to me as if I was a 1st time client...my gown is beautiful and veil is beautiful -
Quality of service
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User1388085 Sent on 10/19/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I am a plus-sized bride with big dreams and a small wallet. I found the dress of my dreams at Bridal Warehouse for 1/2 the price I expected to pay. My sales clerk was helpful and friendly. The staff and I actually sang together as I checked out. If you want to be the center of attention at a salon with fru-fru décor, this may not be the place for you, but it was great for me.I am a plus-sized bride with big dreams and a small wallet. I found the dress of my dreams at Bridal Warehouse for 1/2 the price I expected to pay. My sales clerk was helpful and friendly. The staff and I actually sang together as I checked out. If you want to be the center of attention at a salon with fru-fru décor, this may not be the place for you, but it was great for me. -
Quality of service
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Lori Sent on 07/02/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I got my dress, my bridesmaid dresses, and the guys' tuxes all from here. In each instance the staff was very helpful and patience. My husband took longer than me in making a choice of which tux to rent, but the staff didn't mind at all. They assisted us and gave us great suggestions. Picking up all of the attire was very easy. Two of the guys' tux didn't quite fit and they quickly corrected them. It was also great that the bridesmaid dresses and tuxes were discounted just because I bought my dress from there. That saved everyone a good deal of money and was greatly appreciated.I got my dress, my bridesmaid dresses, and the guys' tuxes all from here. In each instance the staff was very helpful and patience. My husband took longer than me in making a choice of which tux to rent, but the staff didn't mind at all. They assisted us and gave us great suggestions. Picking up all of the attire was very easy. Two of the guys' tux didn't quite fit and they quickly corrected them. It was also great that the bridesmaid dresses and tuxes were discounted just because I bought my dress from there. That saved everyone a good deal of money and was greatly appreciated. -
Quality of service
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Dona Sent on 04/09/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
beautiful designer dresses, fits every taste, actually many will fit your taste. I bought my dress half price because it had gone on sale due to some wear and teat and the very bottom (it which didn't matter to me because we hemmed it anyways). definitely recommend them over davids bridals!beautiful designer dresses, fits every taste, actually many will fit your taste. I bought my dress half price because it had gone on sale due to some wear and teat and the very bottom (it which didn't matter to me because we hemmed it anyways). definitely recommend them over davids bridals! -
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Sonnee Sent on 08/15/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everyone was so nice. I went in on my lunch break discouraged because I hadn't found "the dress"! I looked through the racks and didn't like anything. I had told the clerk about the wedding and the type of dress I thought I was looking for. She pulled 5 and I didn't like any of them! She challenged me to try them on... I didn't want to take #2 off! I ended up shimmying around in it for over an hour!!! Then I took it back for alterations and they were very accommodating, even seeing me on a day when they usually didn't take appointments (since I was coming in from 600 miles). The took the dress down 6 sizes and it looked amazing! Thank you guys!!!Everyone was so nice. I went in on my lunch break discouraged because I hadn't found "the dress"! I looked through the racks and didn't like anything. I had told the clerk about the wedding and the type of dress I thought I was looking for. She pulled 5 and I didn't like any of them! She challenged me to try them on... I didn't want to take #2 off! I ended up shimmying around in it for over an hour!!! Then I took it back for alterations and they were very accommodating, even seeing me on a day when they usually didn't take appointments (since I was coming in from 600 miles). The took the dress down 6 sizes and it looked amazing! Thank you guys!!! -
Quality of service
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Rene Sent on 07/10/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I first visited another large chain for my wedding gown and the experience was a nightmare. My appointment at Bridal Warehouse was so wonderful though. The sales staff made me feel like I was in the right place from th start. I called several times with various questions from adding the slip and other accessories and they were more than accomodating. I was very pleased with my wedding gown purchase and would recommend them to any future brides!I first visited another large chain for my wedding gown and the experience was a nightmare. My appointment at Bridal Warehouse was so wonderful though. The sales staff made me feel like I was in the right place from th start. I called several times with various questions from adding the slip and other accessories and they were more than accomodating. I was very pleased with my wedding gown purchase and would recommend them to any future brides! -
Quality of service
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Rachel Sent on 03/04/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Two of my friends had recommended Bridal Warehouse in Louisville because they had a wonderful experience purchasing their gown there. When I went I had the same experience. My consultant Tiffany met with my Mom, sister/MOH, and me and was extremely helpful in listening to what I was looking for in a gown, in the price range that I was looking for. They were all very nice - not at all pushy as I've heard other bridal boutiques could be. For the alterations Sophia was very sweet and had my alterations finished when she said they would be finished. I had a wonderful experience with Bridal Warehouse and recommend them to others without any reservation.Two of my friends had recommended Bridal Warehouse in Louisville because they had a wonderful experience purchasing their gown there. When I went I had the same experience. My consultant Tiffany met with my Mom, sister/MOH, and me and was extremely helpful in listening to what I was looking for in a gown, in the price range that I was looking for. They were all very nice - not at all pushy as I've heard other bridal boutiques could be. For the alterations Sophia was very sweet and had my alterations finished when she said they would be finished. I had a wonderful experience with Bridal Warehouse and recommend them to others without any reservation. -
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Whitney Sent on 01/29/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Love the service at Bridal Warehouse! My dress was beautiful and with a good price too! It took a few trips to get alterations perfect, but my dress was lace at the top which was very difficult. They scheduled as many fittings as needed to get it done! Very happy with how it all turned out!Love the service at Bridal Warehouse! My dress was beautiful and with a good price too! It took a few trips to get alterations perfect, but my dress was lace at the top which was very difficult. They scheduled as many fittings as needed to get it done! Very happy with how it all turned out! -
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Magan Sent on 11/10/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Willing to work with you, no matter how many dresses you try on. They are honest, and so nice.Willing to work with you, no matter how many dresses you try on. They are honest, and so nice. -
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Larry Sent on 09/26/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had originally went here to get the wedding parties clothes. And I found a tux which was great along with my wife finding her dress. They really have alot of selections. I would recommend them to anyone. Thanks Bridal Warehouse for everything.We had originally went here to get the wedding parties clothes. And I found a tux which was great along with my wife finding her dress. They really have alot of selections. I would recommend them to anyone. Thanks Bridal Warehouse for everything. -
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Edward Sent on 11/18/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Very nice attire to choose from and at affordable prices and nice sales people.Very nice attire to choose from and at affordable prices and nice sales people. -
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Richard Sent on 11/18/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The people were very friendlyThe people were very friendly -
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Jerry Sent on 11/17/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beatiful dress and friendly peopleBeatiful dress and friendly people -
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Crystal Sent on 11/12/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Bridal Warehouse in Elizabethtown Ky the employees are great. They really put time and effort into helping you. I would recommend them to anyone. The cost is resonable. The service is great.Bridal Warehouse in Elizabethtown Ky the employees are great. They really put time and effort into helping you. I would recommend them to anyone. The cost is resonable. The service is great. -
Quality of service
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Misty Sent on 11/10/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best weeding attire. They were great to work with. I recomend them to anyone getting married.The best weeding attire. They were great to work with. I recomend them to anyone getting married. -
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Misty Sent on 11/05/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They are great to get wedding attire from.They are great to get wedding attire from. -
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Stephanie Sent on 03/25/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My experience there was wonderful. I got my dress on the date. They helped me with everything. All tuxedo's I rented from there were perfect and very friendly place. Flower girl and ring barrer clothes were great.My experience there was wonderful. I got my dress on the date. They helped me with everything. All tuxedo's I rented from there were perfect and very friendly place. Flower girl and ring barrer clothes were great. -
Quality of service
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Kathleen Sent on 02/19/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
During my adventures in finding the perfect wedding gown I went into many stores where I was ignored or treated unfairly towards, but not here. The service I received at the bridal warehouse was amazing! Every time I turned around there was an associate ready and willing to help my bridesmaids and I in our quest to find the right gown. Even after purchasing my gown and the bridesmaids dresses I went up there a few more times to get last minutes accessories and again the service I received was wonderful, I was greeted and spoken to by name every time I was there.During my adventures in finding the perfect wedding gown I went into many stores where I was ignored or treated unfairly towards, but not here. The service I received at the bridal warehouse was amazing! Every time I turned around there was an associate ready and willing to help my bridesmaids and I in our quest to find the right gown. Even after purchasing my gown and the bridesmaids dresses I went up there a few more times to get last minutes accessories and again the service I received was wonderful, I was greeted and spoken to by name every time I was there. -
Quality of service
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Caitlin Sent on 12/10/20075 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They had great service and the people that worked there were very helpful and friendly. They had many different dresses and styles to choose from.They had great service and the people that worked there were very helpful and friendly. They had many different dresses and styles to choose from. -
Quality of service
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