Skip to main content
Weddings

Bridal Trousseau Reviews

Bridal Trousseau View more information

Reviews

4.8 out of 5 rating
4.8 out of 5 rating
93 Reviews
95% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

93
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
  • Caroline
    Caroline O. Sent on 12/04/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Memorable experience

    Although I knew the dress I would purchase before arriving, the experience was amazing. The stylists were attentive and helpful with accessories, and I was still able to feel the special moment of finding the perfect dress. Highly recommend Yvonne and BT!
  • D
    Danelle F. Sent on 02/03/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing experience!

    Highly recommend Bridal Trousseau! ! I have been engaged for 5 years and decided to get married this year and had never wedding dress shopped before. I cannot say enough about Vera at Bridal Trousseau! She communicated before my appointment and she was AMAZING during the appointment. She listed to my likes and dislikes and ended up finding me something totally different than I was thinking I wanted. I said YES to the dress on my first and only visit. Beautiful place and wonderful staff!
  • R
    Rebecca S. Sent on 09/18/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great, Seamless Process With Bridal Trousseau

    We had a great time this weekend working with Yvonne during our Private Champagne Appointment at Bridal Trousseau. This shop had a great selection of beautiful dresses and knowledgeable consultants. Everyone was super friendly and helpful. Yvonne went above and beyond helping me look at all my options, narrow down to my top picks and showing me the customizations possible to help me make a decision. She was a pleasure to work with and we appreciated the time she spent with us.

    Bridal Trousseau's reply:

    Congratulations Rebecca! Thank you for taking the time to write this review. We're glad you had a lovely time with Yvonne!
  • illustration stars

    Are you interested?

    Send a message
  • N
    Nathaly Sent on 02/13/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beyond amazing

    COME HERE AND NO WHERE ELSE. Ask for Jodi!! She was amazing and loved what she does you could just tell she is all about the bride and helping her make one of the most important decisions of her big day ❤️
    From begging to end the professionalism and catering to us was unbelievable. I am beyond happy. jodi wouldn’t even let me tip her even though she said it was allowed.
  • Tamika
    Tamika G. Sent on 08/21/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    I had an amazing experience!

    I was referred by a friend but ended up finding a dress on Google search that led me to Bridal Trousseau. This was my second bridal fitting, so I knew what I wanted but only new it once I found my dress. The bridal store is located right downtown city of New Haven so you must pay for parking. As I walked through the door everyone was very friendly and accommodating. The bridal store is small and intimate the cameras with the TV screen was a nice touch. I was able to see my dresses from the back while seeing the front from their gorgeous mirrors. I noticed they had my name on a small mirror at a table to welcome me. Once my bridal consultant Yvonne introduced herself, we got acquitted and the dress hunt begin. Yvonne had previously texted me and I was able to send her a dress I wanted to try on their site. Surprisingly, the dress I sent her was the first dress I tried on and it ended up being the one I said YES too! I did try on other dresses to make sure it was a definite YES lol. So, I recommend Bridal Trousseau they were very professional and attentive to my expectations.

    Bridal Trousseau's reply:

    Tamika,
    Thank you for your lovely review! We are so glad you had a good experience at our store and with our stylist Yvonne. Congratulations on saying YES to the dress!
  • Yarelis
    Yarelis N. Sent on 11/13/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best Bridal Shop

    I got a private room and it was such a great experience. Jodi was amazing, she listen to me and kept bringing in dresses she knew I would like to try on based on what I was saying. She was very patient and knew what she was doing! My sister got her dress there 5 years ago and I got mine too. Best Bridal Shop, call and make your appointment TODAY!
  • E
    Elissa S. Sent on 07/21/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful dresses, amazing staff and a fun experience!

    Shopping at Bridal Trousseau was so much fun. They have a ton of dresses, a beautiful store and amazing staff that goes above and beyond. A special shoutout to Ebony who helped me find my dream dress, made the experience so fun, and made me feel so special!

    Bridal Trousseau's reply:

    Congratulations on saying YES to the dress Elissa! Thank you for sharing your experience in our store !
  • A
    Al Sent on 08/18/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect Dress!!

    Bridal Trousseau was the 7th dress shop I went to, and I was starting to feel defeated. From the second I walked in, I saw so many dresses I immediately liked! The staff was sooo professional, helpful, calm, and kind! I explained the styles of dresses I liked/didn't like, and they brought out so many dresses that matched my vision! From the second I put on a dress, I KNEW it was the one! They helped me pick out straps that would match my dress. The fitting process was soo easy, and they were sooo helpful! I loved that they do the fittings at the shop! I received sooo many compliments on my dress, and I truly felt amazing in it! I highly recommend Bridal Trousseau!
  • T
    Tammy-Lee W. Sent on 05/25/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful Bridal Shop

    I cant say enough nice things about this Bridal Shop....I didnt know what to expect trying on dresses for the first time, so much to my surprise, I said Yes to the Dress that very Day! Thank You ladies for making something that could have been stressful nothing but wonderful and fun for me and my friends that helped me pick it out! Your the Best!

    Bridal Trousseau's reply:

    Dear Tammy-Lee, we had such a fun time working with you and your friends! Congrats on saying "YES" to the dress! We love to hear your experience was wonderful, welcome to the BT family!
  • J
    Jenna S. Sent on 08/22/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The shop, selection, and customer service is amazing! See Vera!

    I went to the shop not expecting to find “the one.” I was just looking. Vera started by introducing herself and we set a goal just to have fun. She asked for pictures of gowns I had tried on and liked and asked for a description of how I envisioned my day. She was extremely attentive and checked in over the course of the appointment to make sure I was having fun, was comfortable, felt good/confident and was not overwhelmed. She gave her honest opinion on all the dresses, and her personality was great. While getting to the last of the dresses that were selected, she told me she had one on a mannequin that she thought would be perfect and asked if I would consider trying it on. She found “the one,” and I would have completely missed out on it if she had not picked it. I never even saw it on the mannequin! To top it off, when I said yes to the dress, she brought us a champagne toast. I would highly *highly* recommend Bridal Trousseau. They have such amazing, high quality gowns. Ask for Vera!

    Bridal Trousseau's reply:

    Dear Jenna,
    Congrats on saying YES to the dress! We are so happy to hear that you had such a fun time finding your dream dress! Our stylists love making the shopping process fun and exciting for all involved. Welcome to the BT family!
  • Megan
    Megan W. Sent on 06/12/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great Experience

    Bridal Trousseau made me love dress shopping again! I was finding it extremely stressful and overwhelming but my consultant at Bridal Trousseau was supportive and experienced. I enjoyed my visit here.

    Bridal Trousseau's reply:

    Megan,
    Thank you for the kind words about our team! We love that you were able to enjoy dress shopping and your visit!
  • T
    Tara L. Sent on 12/06/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best in CT

    Absolutely exceeded my expectations. Amazing experience from the moment you enter the shop. Jodi was personable, extremely helpful, honest, patient and just all around wonderful. Reasonable prices, many selections from beautiful designers. I highly recommend Bridal Trousseau for your dream wedding dress!

    Bridal Trousseau's reply:

    Dear Tara, thank you so much for your kind review. It was our pleasure to help you find your dream dress! Welcome to the BT family!
  • A
    Alyssa M. Sent on 06/09/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great help and a lot of fun!

    I tried on dresses at Bridal Trousseau in New Haven, CT and had a wonderful time. It is early on in my search for the perfect dress but Bridal Trousseau made me feel comfortable and let me experiment for different looks. Yvonne was my stylist at the appointment and she was lovely. She was so helpful and picked out dresses to match my taste. I highly recommend using her for your appointment!

    Bridal Trousseau's reply:

    Dear Alyssa,
    Thank you so much for taking the time to write your feedback. We look fwd to seeing you again soon.
    Your BT team.
  • Claire
    Claire L. Sent on 07/24/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful experience!

    My experience at Bridal Trousseau was absolutely wonderful! I booked a private appointment for 2 hours and was able to bring five guests and we were given champagne and appetizers. We even had the entire boutique to ourselves! Vera was my assistant and she was amazing to work with. She was extremely knowledgeable, listened to exactly what I wanted, and provided her honest input. I ended up finding my dream dress and couldn’t have done with without the helpful staff at Bridal Trousseau.

    Bridal Trousseau's reply:

    Dear Claire, we are so happy you enjoyed your private appointment experience! Thank you for allowing Bridal Trousseau to be a part of this special journey!
  • Bethany
    Bethany Sent on 11/13/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Diana was an angel!

    This place is overwhelming at first but Diana was SO helpful, knowledgeable & friendly! She brought me EVERY single dress I saw online & wanted to try! They ALL fit! She knew where to clip or stuff or fold. She asked all of the right questions, stayed within my budget & wasn’t the least bit pushy which was HUGE for me. I highly recommend this place!

    Bridal Trousseau's reply:

    Dear Bethany, congratulations on your upcoming wedding! Thank you for such a lovely review! We are so glad to hear you had a wonderful experience with us!
  • JuleSam
    Julia V. Sent on 02/25/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    My experience

    Jodi was amazing! Loved her and appreciated her knowledge and skill! I SAID YES

    Bridal Trousseau's reply:

    Congratulations Julia! Welcome to the BT family, we are so thrilled to be a part of your special day!
  • I
    Imani N. Sent on 10/15/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazinggg!

    I SAID YES TO THE DRESS 🤍 thank you sooooooo much to Bridal Trousseau for such an amazing experience!! I haven’t stopped staring at the pictures of my dress 😂 If you’re getting married or know someone getting married, please do yourselves/them a favor and check out Bridal Trousseau in New Haven, CT. They have the sweetest team, a huge selection of beautifully made designer dresses & they top it all off with a champagne toast. I can’t wait for our big day 🥳

    And Vera was the icing on the cake. She made my experience what it was!!

    Bridal Trousseau's reply:

    Dear Imani, thank you for leaving us such a sweet review! Congrats on saying YES to the dress. We can't wait for your big day either! It was a pleasure helping you say YES, welcome to the BT family!
  • V
    Viv Sent on 08/15/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Absolutely amazing!

    Yvonne was absolutely amazing! First time wedding dress shopping and that's all I needed to find my perfect dress at BT! Yvonne was so kind, patient and extremely helpful in finding a dress that fit and felt perfectly. It was such an amazing experience. I highly recommend BT to every bride! Thank you so much everything!

    Bridal Trousseau's reply:

    Dear Viv,
    Thank you for your kind review! We are so glad you enjoyed your time with us, our stylists take great pride in making sure each bride feels like the best version of themselves. Thank you for allowing us to take this journey with you!
  • Ashley
    Ashley Sent on 06/29/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Phenomenal!!

    Toni and Mel were both absolutely amazing! I felt like they really enjoyed helping me find my perfect dress! They were both so genuine and they made me feel very special. They created an experience for me that I will remember forever!!

    Bridal Trousseau's reply:

    Dear Ashley, thank you so much for such a kind review! We loved getting to work with you and helping you find your dream dress! Welcome to the BT family!
  • V
    Victoria V. Sent on 07/27/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Had a great experience!! Vera was awesome!

    I loved the experience I had finding a wedding dress here! Everyone was very nice and helpful.

    Bridal Trousseau's reply:

    Dear Victoria,
    Thank you for allowing us to help you find your dream dress! We loved getting to work with you!
  • A
    Ayana S. Sent on 10/17/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    A magical experience

    This place 😍😍😍 I have no words. They are simply the best. I am still in shock. I found my dream dress in just 2 hours. Ebony was the stylist a girl could only dream about. I felt so seen. I didn’t go in expecting to buy anything because I am so indecisive. But Ebony was patient and guided me through the process. She ended up showing me dresses that complimented my shape and figure. I live all the way in Texas and came up to do the bubbly appointment with my family and friends and the team still went above and beyond to make sure I found something in my budget that I loved. They were so kind and caring. I ended up tearing at the end because they made me feel like a princess throughout the entire experience. I can’t thank y’all enough for helping me find my dream dress. Thanks Ebony and Veera. Y’all are true gems 💎

    Bridal Trousseau's reply:

    Dear Ayana, congratulations on saying YES to the dress! We are so honored you traveled from Texas and allowed us to help you find your dream dress! It makes our day to hear what a great experience you had! Welcome to the BT family!
  • M
    Melissa H. Sent on 05/13/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best in the area! Hands down!

    Vera and the whole Bridal Trousseau team are wonderful!! G made my dress fit my body perfectly. I got so many compliments on my dress even from people who were just staying at my resort and didn’t even know me. Thank you Bridal Trousseau for making the process so easy and fun. I will recommend any and all future brides I know to your shop.

    Bridal Trousseau's reply:

    Melissa,
    Thank you for sharing your experience with shopping and altering here! We appreciate your kind words about our store and our team. Congratulations on your wedding !
  • Jordan
    Jordan H. Sent on 05/18/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful Experience!

    An absolutely wonderful team! From the stylists to the seamstress, they will truly make you feel very special! I'm so happy I bought my dress at this salon and stayed with them for alterations and prepping the dress right up until I picked it up before the wedding. Definitely make an appointment here!

    Bridal Trousseau's reply:

    Thank you Jordan for the wonderful review! We appreciate hearing your experience and are glad that you were able to feel special in our store! Congratulations on your wedding!
  • Bushra
    Bushra H. Sent on 10/23/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Experienced & wonderful Team

    Everyone at Bridal Trousseau was amazing. They were helpful, knew what I was looking for, and even when I was indecisive they knew how to guide me on picking the dress for me. Vera was wonderful. I was so happy to meet such a beautiful soul from my home country.

    Bridal Trousseau's reply:

    Dear Bushra, congrats on saying YES to the dress and thank you for such a lovely review. We are so honored to have helped you find your dream dress, and watch your lovely connection with Vera! Welcome to the BT family!
  • Shontel
    Shontel W. Sent on 04/19/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best Dress Experience Ever!

    I loved everything about my 1st dress experience. The private champagne experience allowed me to share the moment with my friends and family (select in person and on zoom). Jodi was extremely helpful and made the process smooth and stressfree. My dress is everything!

    Bridal Trousseau's reply:

    Dear Shontel, congrats on saying "YES" to the dress! We are so glad to hear you enjoyed our private champagne experience! We're thrilled to welcome you to the BT family!
illustration stars

Are you interested?

Send a message