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Bridal Suite of Centereach Reviews

Bridal Suite of Centereach

Bridal Suite of Centereach

Centereach, NY
4.4 out of 5 rating, 86 Reviews
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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
86 Reviews
89% recommend it
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Awards

86
WeddingWire Couples' Choice Awards 2015 Winner
  • L
    Lauren Sent on 04/24/2022
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    Best dress shopping experience

    Bridal suite of centereach was something I always drove past. I was not too excited about going dress shopping because it isn’t me! Cassandra however was absolutely wonderful! We had a big group and she made everyone feel included and made it the most amazing experience for myself ! I found my dream dress and her professionalism was next level! Would recommend to everyone and anyone!

    Bridal Suite of Centereach's reply:

    Thank you Lauren, we are so happy that you found your dream gown. You look stunning in your bridal gown you choice. We are so excited for you!
  • Tara
    Tara L. Sent on 11/18/2020
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    The owner personally picked out my dream dress!

    The owner picked out my dream dress for me! After trying on various dresses that my mom, sister, and I had picked out, Tracy snuck in one that I loved! Based on my feedback from other dresses, she was able to find a dress that was absolutely perfect for me! She was so attentive at the salon and was highly responsive via email before and after my appointment.

    The salon is set up so nicely so brides to be have their own private section to try on their potential gowns without peering eyes! I had been nervous about the experience, but Tracy and her team made me feel so comfortable!

    The prices were also amazing and Tracy really worked to make sure she stayed within my budget while still giving me plenty of options! I am so excited that I said yes to the dress here!

    Bridal Suite of Centereach's reply:

    Hi Tara! Thank you for your beautiful review! It was our pleasure in helping you! Have a great Holiday and stay safe and healthy! Tracy
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    Kayla W. Sent on 11/21/2021
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    They are the best!

    I cannot say enough wonderful things about Tracy, Sophia, and the Bridal Suite of Centereach Team. I am so happy I found my perfect dress there because they made everything after that as easy as could be! Everyone was so kind, generous, flexible, prompt, and professional. Their seamstresses worked magic on my dress alterations and Bridal Suite of Centereach also took care of my dress cleaning after my small May 2021 ceremony so that I could wear it again at my large September 2021 reception. I would recommend them in a heartbeat!

    Bridal Suite of Centereach's reply:

    Kayla, we are so happy for you! Thank you for your kind words. We try our best to make our brides dreams come true! Best Wishes to you always!
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  • Gina
    Gina A. Sent on 12/08/2020
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    The best! Highly recommended

    Everyone at Bridal Suite was kind and accommodating. I love my gown and really feel they went above and beyond to help me find it.

    Bridal Suite of Centereach's reply:

    We are so happy for you and thank you! Lynsey loved helping you find your gown and as you know it is one of our favorites! Congratulations and Best Wishes to you always!
  • Nanette
    Nanette R. Sent on 09/07/2019
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    Awesome Customer Service!!

    First and only shop I needed to go to. Their selections were amazing! To think the very dress I had my eye on while shopping on line was right at the front door, as if they knew exactly what I wanted. Their friendliness made me feel like family and their professionalism was beyond words. The owners Tracey and Bill were hands on and made me feel special! Thank you both for this amazing experience!

    Bridal Suite of Centereach's reply:

    Thank you Nanette! You looked beautiful! We are so happy we were part of your special day! Best Wishes and Congratulations, Tracy
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    Laura S. Sent on 09/17/2019
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    Amazing, couldn't be better!

    Bridal Suite of Centereach was amazing. Cassandra helped me find my dress. She was great. The seamstress was great too. I only had to have 1 alteration. My mom and sister both went there after getting their dresses elsewhere. Both of them were so happy with the results of their altering as well.

    Bridal Suite of Centereach's reply:

    We are so happy everything went great! Thank you for allowing us to be part of your special day! Best Wishes!
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    Annie Sent on 09/18/2018
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    Centereach Bridal saved the day! I ordered my gown in July 2017 and it came in to the shop around March of 2018 (my wedding was in August so I had plenty of time). When it arrived I went into the shop to try it on and was less than enthused when I saw my dress had arrived in "clean white" because the dress I had ordered and wanted was ivory (it was the same dress, just the wrong color). I tried on the dress and knew the color was not the right fit for me. The staff quickly involved the owner, John, who pulled the contract to look into the discrepancy. It turns out, there was some sort of miscommunication when the dress was ordered because on the contract the dress was listed as "clean white". My mom had been the one to order the dress and likely didn't realize the mistake. Any other shop would have pointed to the contract and likely said since I had signed it, there was nothing the shop could do. Not Bridal Suite of Centereach! The owner, John, immediately put a call into the designer and requested a new dress be shipped in the correct color. I was concerned the new dress would not arrive in time for the wedding, but it did!!! There was even time for alterations which Bridal Suite completed and the dress was perfect! I can't speak highly enough about Bridal Suite and everything they did for me to allow me to get married in the dress of my dreams. They were truly willing to go to any length to make sure I was happy and took full ownership of the issue with the color of the dress by fixing the problem and having a new dress shipped at no extra cost to me. Casey was someone I worked with a lot through this process as well and was super friendly every time I saw her for a fitting. Everyone should shop at Bridal Suite of Centereach!!!

    Bridal Suite of Centereach's reply:

    Annie, Thank you for your review! We appreciate it! We are so happy to have been able to make your wedding day perfect. Best Wishes Always!
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    Lisa Sent on 11/14/2017
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    I bought my dress and a bridesmaid dress from here. Their customer service and responsiveness have always been spot on without giving me any runarounds or trying to up-sell me stuff I didn't want. They even matched the price of the dress when a local competitor was selling it for a bit less!
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    Rachel Sent on 12/07/2017
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    So grateful I went to Bridal Suite of Centereach for my wedding dress~ and what makes this Bridal Suite extra special for me is that it's the same place my aunt got MY beautiful flower girl dress when I was a little girl for her wedding in 1992! Myself, my aunt, my cousin, and my best friend all found our dream wedding dresses here. I worked with consultant Jenny who was so sweet, professional and patient and helped me find my dream dress. Thank you!
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    Shannon Sent on 06/25/2017
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    Very helpful staff, accommodated us quickly and listened to exactly what I wanted!
  • User2098076 Sent on 04/15/2015
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    I went to Bridal Suite of Centereach with my best friend, to look for her wedding gown and for my bridesmaid gown. She had heard of this location on a whim, after already making a deposit on a gown at a different store. She had felt badgered and pushed at the previous location--Bridal Suite of Centereach was the opposite! The space was small, and not necessarily appealing on the outside, but do not judge a book by it's cover! Inside it was incredibly clean, which put me at ease. There wasn't necessarily a lot of room, but the sales girl was helpful and gave us what we needed. My friend ended up ordering the perfect dress with Bridal Suite of Centereach instead!
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    Debbie Sent on 09/20/2016
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    I bought my daughter's junior prom dress here and now I am bringing my bridal party here and I cannot wait because they have such an awesome selection of dresses.
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    Maria Sent on 07/05/2017
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    Samantha was incredible! In just a few moments of meeting her she understood what I was looking for. I visited the store twice and I selected my gown during my second visit. What I selected was a suggestion by Samantha which was completely different than the inspiration images that I had showed her but it was a perfect fit for my personality and body type. Great service and great selection, highly recommend this place!!
  • User2384157 Sent on 10/22/2015
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    Bernadette did a wonderful job helping me pick out my wedding gown. She was EXTREMELY patient and provided me with a variety of options. I went back 3-4 times within two days to make sure that "it" was the one. I plan to go back with my bridesmaids and flower girls and work with Bernadette again!!
  • Maria
    Maria Sent on 03/06/2017
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    I am so happy I purchased my wedding gown and bridesmaid dresses at the Bridal Suite of Centereach. My mom bought her wedding dress there years ago so we decided to look. John, the owner, Kathy and Samantha were so amazing and helped so much throughout the whole process. I wasn’t even sure exactly what style I wanted but after telling them what I liked and didn’t like they were able to pull my dress that I picked at my first appointment. My bridesmaids also were able to find a dress in the first appointment they had. They were literally in and out of there in an hour and were all in love with the dress. Both my dress and the bridesmaid dresses were the same designer, Morilee. I would recommend checking out Morilee because they have gorgeous gowns at affordable prices. Besides the gowns, I also purchased a sparkly belt for my gown and a cathedral veil. The veil was so beautiful and had scalloped edges with rhinestones all along the edges and bottom. The fittings all went smoothly and luckily I only needed shoulders and bustle alterations. I would definitely recommend making an appointment there because they have a lot of beautiful bride and bridesmaid dresses. They also have mother of the bride and groom gowns and flower girl dresses as well.
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    Alena Sent on 10/23/2016
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    They understood what I was looking for and I was lucky to have found my dress in 15 minutes ! I wasn't looking forward to trying on million dresses so the second one I knew was my dress ! With only 1 fitting I was pleased with everything overall .
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    Lisa Sent on 09/03/2016
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    Staff was amazing. So helpful and accomodating. My gown was perfect.
  • Susan
    Susan Sent on 05/04/2015
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    Yesterday, I purchased my wedding dress from the Bridal Suite of Centereach. I had one weekend available to go shopping for my March 2016 wedding, so I had already put a lot of pressure on myself to make sure I found the right dress. The day before, I visited 2 salons and wasn't sold on any of their dresses or the experiences with the customer service etc. When I arrived for my 11 AM appointment, i was helped by Aileen. I immediately told her my budget, what I liked and didn't like in a wedding dress and showed her photos. She allowed myself and one of my bridesmaids to look through the racks and pull what we liked while she did the same. She was not pushy or annoying and was extremely helpful. I finally found the perfect gown and all because Aileen listened to what i wanted - she found me exactly what I explained to her that I was looking for!

    Another thing I really like about this salon is the alteration cap they supply. I am incredibly relieved to know my alerations will not exceed a certain limit!

    Thank you Aileen and the Bridal Suite of Centereach!
  • User1955058 Sent on 12/06/2014
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    Linda is wonderful! So helpful, attentive and genuinely a great help. She worked with my schedule and helped to keep everyone on task. It was a wonderful experience and I would recommend bridal suites of centereach to anybody looking for a wedding dress or bridesmaid dresses, especially Linda!
  • User1959229 Sent on 12/09/2014
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    I had found a Mori Lee dress online about a year ago that I fell in love with and kept coming back to in my searches. I called all over Long Island and NYC to see if it was in stock anywhere. "No, we don't have it," "We used to carry Mori Lee, but not anymore," "We can ship it in from the designer, but there will be a fee to try it on," was all that I heard... until I called the Bridal Suite of Centereach. What a breath of fresh air! I explained my situation and the person I spoke with said that they did not currently stock it, but she would do everything in her power to get that dress there. I got a call back a few days later saying that the dress was being shipped in for me to try on. When we arrived, Bernadette greeted us at the door and let us know right away that she had the Mori Lee dress ready and waiting. I told her I was nervous and she told me to take a deep breath and that this was going to be fun. Bernadette was so attentive and clicked with me right from the beginning. I expressed what I liked and didn't like and she stayed on track with the additional dress choices (and within my budget). Bernadette was professional and constantly adapted to different things I wanted to try and suggestions my family made. In addition to her excellent dress choices, she was also thorough with the entire look- she gave me veils to try, helped me put on headbands, draped the dresses with various tulle options, and displayed different embellishments all while I was standing in front of the mirror as my family looked on. In the end, I did pick the Mori Lee dress- it fit my personality the best, made my mother, mother-in-law, and (almost) my father well up, and Bernadette genuinely agreed that this was the dress for me. Bernadette was open and honest, explaining why this dress was right where the other ones weren't. Things fell into place perfectly at the Bridal Suite in Centereach, so much so that I ended up canceling my other appointments.
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    Christina Sent on 12/18/2014
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    Great experience. Jeannie was such a great help
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    Victoria Sent on 12/18/2014
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    I hate giving 5 star reviews but Aileen and bridal suite are worth it! This was the first place I stopped for wedding dresses, and I ended up leaving with my dress just 2hrs later (counting the time it took to wait for my sisters to arrive). They had plenty of room for my two sisters and my mom and I was either the only bride in the store or they did a really good job of separating customers. My budget was $1000 for a dress pre-alterations and I walked out with a $750 dress!! It was exactly the type of dress I envisioned and the perfectly relaxed day I had hoped for. Aileen is super sweet, helped calm me down, and answerer all of the questions I had. We had such a great experience that we are going there for MOB and BM dresses too. Thank you!!
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    Michelle Sent on 12/09/2014
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    Linda has been fabulous so far!!
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    Sandra Sent on 12/07/2014
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    Jeannie is incredible! She made shopping for my wedding gown unforgettable. She went above and beyond for me and all of my 9 bridesmaids! I recommend Jeannie to all brides!
  • User1966982 Sent on 12/13/2014
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    Jeannie was extremely helpful and patient as I made my first attempt at finding a wedding dress. She listened to what type of dress I wanted and quickly pulled the right assortment off the racks. She did such a great job of pulling that I was stuck between four different dresses!
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