Bridal Impressions Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
36 reviews
Recommended by 97% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
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Emily Sent on 07/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tons of compliments on my dress!
After two Covid postponements, I FINALLY got to wear my wedding gown! I said "yes" to my dress back in 2019, and the whole dress-hunting experience was easy, stress-free, and fun. Savannah helped narrow down some great options based on my ideas, and I was surprised how quickly I found "the one!" I did have to make a few alterations, as I bought a long-sleeved dress with a fall wedding in mind, and ended up having a July wedding instead, but everything held up well and I was happy with the end result! -
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Emily Sent on 11/30/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
This was the third shop I went to and I had the best experience even with COVID-19 they did everything they could and made shopping for my dress so special! Everyone was so kind. -
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Hilary Sent on 06/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
My mom and I visited Bridal Impressions about a year out from my wedding date. We had such a fun time and were so happy that the dresses were fitting my body type much better than those at a few other stores we went to! I found "the one" that day, and the stylists helped me talk through decisions like color, lining, etc. They also gave me some recommendations for other vendors I was still missing. The dress came fairly quickly, but they stored my dress for me until I was ready to pick it up for alterations! Every time I called or had questions, the girls were so friendly and happy to help me. I felt BEAUTIFUL on my wedding day and I can thank Bridal Impressions for leading me to my dream wedding dress and helping to make my purchase an easy one! -
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Sidney Sent on 06/14/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I truly cannot recommend this store enough!! Brooke, Jenn, and the entire team here are INCREDIBLE to work with. I have never felt so comfortable working with a team of vendors, especially for something as sensitive and "monumental" as a wedding gown, because these gals truly care about every single person they serve. I am so thankful for the experience I have had so far while working with Bridal Impressions! -
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Kaitlin Sent on 05/15/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal Impressions provided a great overall experience in the purchase of my wedding dress! Our initial consultation was great, and we never felt rushed or pressured to make a purchase. It was a very laid back experience for myself, my grandmother, and my mom in picking the right gown. We also purchased a beautiful veil from the store that really complimented my dress without being too much. The consultants were very helpful and informative. Even though we had a situation where my dress didn't initially fit when it arrived, they did everything in their power to make it right and it ended up fitting like a glove! The situation was handled professionally and politely. Also, Dina, their recommended seamstress, was phenomenal! She is so, so talented and I am forever grateful to her for rectifying the fit of my dress and making it perfect! Thank you! -
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Blair Sent on 01/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Was not expecting to find my dress the first time I came into Bridal Impressions but I found the perfect wedding dress for me! Such a beautiful selection and the staff is so helpful and knowledgeable. I felt like a bride in my dream dress! Prices are reasonable and the atmosphere of the store is great! -
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Aisha Sent on 11/21/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I visited Bridal Impressions while on vacation. The staff was knowledgeable, courteous, and friendly. I was undecided on what wedding dress I wanted, and the staff help me get through the process. The atmosphere is beautiful and warm. Because of all these reasons I choose my wedding dress.
Also, I was able to set a comfortable payment plan that worked with my budget. The staff is awesome! Thank you for making this experience one of the best for me. -
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Kinsey Sent on 12/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is a great place to buy your wedding dress. They are very helpful and have a great selection. -
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Jeannetta Sent on 09/27/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love love love
Love Love Love the ladies at Bridal Impressions. I tried on 8 dresses while I was there and the first dress I tried on was my dream dress! Love my dress and it'll be perfect for my June wedding! -
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Ashleigh Sent on 08/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found my dress before finding Bridal Impressions, but wandered in there looking for a bridal sash. I found a gorgeous sash and every time I walked in the store, I wished I could try on the amazing dresses they had. Their selection is beautiful, and the staff was extremely friendly. -
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Brittney Sent on 09/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was so happy I found my dream dress at Bridal Impressions. The ladies there were so great to work with and were on-time with everything. I had a great experience shopping for my wedding dress at Bridal Impressions! -
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User1986995 Sent on 12/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The selection is great and the team of consults were extremely helpful! -
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Lindsey Sent on 12/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my perfect dress at Bridal Impressions after leaving other bridal shops disappointed.
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Allie Sent on 12/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend this place! -
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User1727481 Sent on 07/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The ladies at Bridal Impressions helped me to find the perfect dress. Price was reasonable and they took good care of the dress until my wedding day. -
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Ashley Sent on 06/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I knew when I started looking for a wedding dress I didn't want to go to some big box store where they treat you like a number and are trying to help 5 other brides besides you. Bridal Impressions gives you personalized service and they only book 2 appointments at a time. You have your own consultant and it is overall a wonderful experience! They have a great selection of dresses which they keep up to date with trends but also have classic looks as well...but again it's not so large a selection it's overwhelming. I think I got more compliments on my dress and veil than anything else! Peggy and her ladies are so wonderful to work with and have great recommendations for alterations vendors. I would highly recommend you start your search for a wedding dress at Bridal Impressions! -
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Brianne Sent on 05/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal Impressions does EVERYTHING right!! Out of every bridal shop I stepped into, Bridal Impressions was the BEST. They did not pressure me to buy anything I wasn't in love with. They were super helpful the day I found my dress and helped me when I came in without an appointment because I heard they were having a sale. They allowed me to come in again when I bought shoes and had a consultant assist me with trying my dress on with my shoes. I got my beautiful dress for under $1000 on sale and bought my veil and earrings here as well. They stored my belt (even though it was purchased from another vendor) with my dress and veil until I picked everything up for the wedding, and kept everything in perfect condition! I cannot thank them enough for all their help and for making everything so easy! -
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Emily Sent on 01/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful customer service! Everyone here was so helpful, the prices were fantastic! Ordered my gown and bridesmaids dresses from here! -
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User1008250 Sent on 11/08/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to an "upscale" dress shop before this one and they would only put me into one dress because of my body type, it was a nice dress but I wanted more sass. I went to Bridal Impressions, (found that same dress for about $500 less) and they really worked with me to find what I wanted. The staff was fun and friendly. My entire family had gone to them after having bad experiences elsewhere. They have a great selection at really good prices. -
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Auzar Sent on 07/26/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal Impressions had the perfect dress for me with the perfect staff too! Every time I visited their store, the serivce was impeccable. So worth the hour drive from Winchester to Harrisonburg. Plus, their store had an outstanding selection of Maggie Sottero dresses. This is a wonderful bridal shop to do business with! -
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Jade Sent on 06/20/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We bought our daughters wedding dress from Bridal Impressions and was extremely happy with their help and their staff's service. They took their time with her and made her feel like a Princess! Offering suggestions and ideas and sharing their expertise in a very pleasant way. They also helped us find a very talented young seamstress to help with alterations when the time came. Very knowledgeable folks and very good at what they do. An excellent choice in finding the right dress for you or your daughter for any special occasion. Would highly recommend them. -
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Jackie Sent on 05/29/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found the dress of my dreams, they remembered my name after the first time I went in there, and they were perfect. -
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Michelle Sent on 02/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It only took one visit to Bridal Impressions to find the dress of my dreams! I've been to other salons where the employees were rude, inattentive and judgmental. At Bridal Impressions, Peggy, Megan and Michelle made me feel like I was the only bride they were taking care of. My Maggie Sottero gown and veil wowed my husband and my guests. I felt beautiful and would never imagine purchasing a gown anywhere else! Thank you! -
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Jamie Sent on 09/27/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to several different bridal places to find that "perfect dress" and none of them really compare to the experience I had here. Places like David's Bridal had one consultant doing two or more brides at once. Bridal Impressions, however, made you feel like you were their main focus and they were going to help you find the dress. The dress I bought was beautiful and not over priced.
The staff there is amazing! Everyone is extremely helpful and sweet.
I would definitely recommend them to anyone.
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Elizabeth Sent on 09/05/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience purchasing my dress from Bridal Impressions!! I'd found and tried on a dress that I loved at a store in Richmond (Tiffany's Bridal) but just couldn't afford it at the price they were charging. At the suggestion of several wedding blogs, I checked to see if other stores carried the designer (Essence of Australia), and called them to see if they could order the dress, and what the cost would be. Bridal Impressions quoted me several hundred dollars less than Tiffany's, and their estimate of the necessary alterations was also much lower (and, the price + alterations ended up being only about $20 more than their original phone estimate).
When I visited the store, they didn't have a sample of the dress I wanted so I tried on several other dresses, but none compared with the one I'd seen in Richmond. They were more than happy to measure me for the dress and go on and order it to my specifications. Living in Charlottesville, I didn't want to have to make any more trips to Harrisonburg than necessary, so I hoped for the best! I ordered the dress in early September, and it arrived in late January - except for being several inches too long, it was perfect!! Their communication was also great, as I was trying to coordinate the dress delivery with my parents' visit, so they'd be able to see the dress before the wedding. Oksana called me with a tracking number as soon as they received it from the designer, and let me know literally minutes after it arrived in the store. After trying it on in the store, they set up an appointment for me at Classic Alterations by Lena, and I was able to go over there for her to make the necessary alterations. I returned once more in early April to try on the finished dress (it was perfect!) and took it back to Bridal Impressions for storage until my August wedding.
When my parents went to pick it up for me, it was steamed, carefully bagged, and they were given instructions on how to hang it until the wedding to ensure that it stayed in the best shape. It was absolutely beautiful, and looked great on my wedding day!! I couldn't have hoped for a smoother experience, and everyone at Bridal Impressions and Classic Alterations was incredibly nice, helpful and professional throughout the entire process. Plus, the prices couldn't be beat!! -
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Christa Sent on 02/04/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such a wonderful experience with Bridal Impressions! From the moment I walked in the door I knew this was where I was going to find my dress. The people who worked there weren't pushy and all about making the most expensive sale, but about finding the right dress for that particular bride. I had been to about 5 other bridal shops from Richmond to Harrisonburg before coming into Bridal Impressions, and none of them impressed me as much. I ended up with a gorgeous Maggie Sottero gown that didn't break the bank and flattered my figure completely. If I ever need a formal gown in the future I will go back to Bridal Impressions in a heartbeat! -
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Sarah Sent on 11/30/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The moment you walk into the door you are greeted with smiles and wonderful personalities! I am from Charlottesville, so it was quiet a jaunt back and forth to Harrisonburg, but IT WAS SO WORTH IT! The ladies are amazing and the dress was perfect. The bridal store in Charlottesville was nothing but a disaster...rude and horrible serivice certainly pushed me to Harrisonburg and I am so thankful! I will certainly tell every bride I meet that this is the place to do!
Thanks Megan and all the other girls! You ladies ROCK! -
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Emily Sent on 11/16/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my experience at Brial Impressions! I had a few not so great experiences of trying on dresses at other places and then got to Bridal Impressions, which was wonderful! I worked with Oksana and she was fabulous--very knowledgable, encouraging, patient and enthusiastic. She helped us stay within budget and was just wonderful to work with. The other women working there were friendly and helpful as well. There is no commission there, so there wasn't any pressure to buy a more expensive dress or accessories or anything. The store is beautiful, they have a ton of gorgeous gowns in a range of prices and wonderful, helpful staff. I definitely reccommend this store for shopping for your gown! -
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April Sent on 05/20/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE Bridal Impressions! From the moment I walked in the door for the first time to my very last appointment when I picked up my dress, I was treated like a queen. The ladies there, specifically Oksana, were extremely kind, flexible, and so much fun to work with. They don't work on commission which was extremely encouraging because I knew they were truly being sincere. I fell in love with the second dress I tried on, but tried on about a dozen more just to make sure it was the right one. Oksana helped and encouraged me every step of the way. The whole fitting process, and picking accessories was incredibly smooth. I had no idea finding my perfect wedding dress would be that easy! I would highly recommend them to every bride! -
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User1494217 Sent on 01/03/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Wonderful! The best bridal vendor in Harrisonburg! -
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Meghan Sent on 01/29/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Good experience
This was the first bridal dress shop I went to with my mother and sister once I started shopping for my wedding dress. The bridal consultant was helpful and let me try on gowns multiple times. My sister couldn’t be there for the first visit so they let me come back later in the day with her so she could see the gowns I liked. We ran out of time trying to look through the numerous racks and mark the dresses we liked for me to try on. Overall it was a good visit and the staff was helpful and friendly. I moved out of state shortly after and ended up buying my dress in that area. -
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User2763561 Sent on 04/19/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I love the girls there! They were so helpful and accommodating to me. I love my dress at such a reasonable price, I know because I been to two different places already. -
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Lindsey Sent on 10/09/20174.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Great ladies, worked with me alot and kept in touch with me if there were issues -
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Heather Sent on 01/22/20164.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4.5 out of 5 rating4.5
The service and attention we got at Bridal Impressions was fantastic! They're by appointment only so I had most of the shop the majority of the time I was there. Unfortunately, my budget was too small for most of their dresses, but Brooke did what she could to help me start looking. I would highly recommend this shop to anyone looking for a dress! -
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User2021000 Sent on 01/24/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I really enjoyed working with Desirae! She was extremely helpful and let me try on anything. I was super nervous not knowing any of my interests and she was with me the whole process! I didn't decide on the dress that day but she called me the following weekend to let me know about a storewide 30% off sale so I got my dress cheaper. I also got a Maggie Sottero bag with an imitation pearl bracelet and a wedding planner booklet as a gift. I highly recommend this vendor!! -
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Diana Sent on 09/22/20142 out of 5 rating2.0-
Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
After all the good reviews this company has I was astounded that I received the type of service I did! When my dress came in I asked that it be held at their place of business for safe keeping. The only time it left their store was when I took it to be altered (the alteration place was literally 2 minutes down the road & the dress was in their plastic garment bag the entire time). Upon putting the dress on for my seamstress she pointed out 2 bright blue ink spots in the front of my dress & 2 yellow spots in the back. I immediately left the seamstress & went back to the shop where they kept telling me that the ink spots didn't happen at their shop that maybe it had come in that way. After a few minutes of arguing that whether it happened in their shop or it came in from their vendor that way the ink was not my fault & it needed to be cleaned they FINALLY agreed that they would take care of the dress. I called a week before I was to pick up the dress and asked them if the dress was ready (had been cleaned/pressed/ready to go for my wedding), they told me yes. I went to the shop to get my dress & could NOT BELIEVE MY EYES! The ink spots were STILL there! Turns out they hadn't even taken it to be cleaned! They tried to steam BRIGHT BLUE INK out of the dress themselves! I'm not a professional & even I know that INK will not come out with just water! After a few more minutes with a very stern voice & my very angry mother beside me, the owner OK'd the dress to be taken to the cleaners. The DAY BEFORE MY WEDDING I come back & the ink is FINALLY gone! After being told the yellow was make-up & a very accusatory look (1. I don't wear make-up 2. it was on the butt of the dress! 3. no one wears SUNSHINE YELLOW make-up) I was able to pick up my dress & go. I will NEVER recommend this store to anyone! Had they just admitted fault & fixed the dress I would have been happy! Instead they tried to blame everyone else but themselves! Horrible! -
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