Bridal Closet Reviews
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Doree S. Sent on 07/12/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Place in Utah
We had such a great experience with the Bridal Closet. They were so friendly and accommodating with our individual needs. So much so that they went out of their way to find a custom wedding seamstress in another state because the bride will be out there for a few months. They took out all of the stress of trying to do a wedding dress in a different state . We cannot thank them enough for going the way extra mile on customer service. The dress is just perfect and we are so happy. This is an amazing place to go for your dream dress.We had such a great experience with the Bridal Closet. They were so friendly and accommodating with our individual needs. So much so that they went out of their way to find a custom wedding seamstress in another state because the bride will be out there for a few months. They took out all of the stress of trying to do a wedding dress in a different state . We cannot thank them enough for going the way extra mile on customer service. The dress is just perfect and we are so happy. This is an amazing place to go for your dream dress. -
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Emily T. Sent on 02/12/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Phone service exceptional!!
I'm writing this review as someone who is possibly buying a dress online, and have been hunting down a specific Rebecca Ingram gown that this store carries. I had questions about the color and gave them a ring. Wow. Just wow. The young lady i spoke to was so kind, knowledgeable and helpful. I wish I lived in Utah so I could shop in person. No wonder their reviews are nearly perfect. Regardless if I end up ordering through them, its so wonderful to know stores like this exist. RUN, don't walk to this place!!I'm writing this review as someone who is possibly buying a dress online, and have been hunting down a specific Rebecca Ingram gown that this store carries. I had questions about the color and gave them a ring. Wow. Just wow. The young lady i spoke to was so kind, knowledgeable and helpful. I wish I lived in Utah so I could shop in person. No wonder their reviews are nearly perfect. Regardless if I end up ordering through them, its so wonderful to know stores like this exist. RUN, don't walk to this place!! -
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Victoria Sent on 03/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had created an appointment for a wedding dress consultation at a Wedding Expo I attended because I'd won $100 in store credit and I was figuring that it wouldn't hurt to have fun trying on wedding dresses. I'd originally not planned on getting a wedding dress there as I had found a vintage dress at a thrift store that was relatively pretty. That being said, I kept an open mind with a maximum of $1100. The store clerk who helped me was absolutely fantastic, and I tried on many beautiful dresses. Ultimately, I fell in love with one of their sample dresses from Sottero and Midgley because it was absolutely gorgeous, fit my style and vision so much better, and within my price range. I decided to do a payment plan for the dress, and paid off the payment plan with part of my tax return! I can't wait to get the alterations done on the dress and see the final result, and I'm immensely grateful to Bridal Closet for the amazing dress I found.I had created an appointment for a wedding dress consultation at a Wedding Expo I attended because I'd won $100 in store credit and I was figuring that it wouldn't hurt to have fun trying on wedding dresses. I'd originally not planned on getting a wedding dress there as I had found a vintage dress at a thrift store that was relatively pretty. That being said, I kept an open mind with a maximum of $1100. The store clerk who helped me was absolutely fantastic, and I tried on many beautiful dresses. Ultimately, I fell in love with one of their sample dresses from Sottero and Midgley because it was absolutely gorgeous, fit my style and vision so much better, and within my price range. I decided to do a payment plan for the dress, and paid off the payment plan with part of my tax return! I can't wait to get the alterations done on the dress and see the final result, and I'm immensely grateful to Bridal Closet for the amazing dress I found.Bridal Closet's reply:
Victoria,
Thank you so much! I am so glad it was a great experience for you and you look amazing.
<3 Ashley -
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Samantha Sent on 08/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I Said Yes To My Dress!
This was the second shop (and only non-consignment) I visited when looking for my dress. I didn’t want to buy anything and wanted to try dresses on for style more than anything. The gentleman who helped pulled beautiful dresses for me and it made the decision so difficult, but my first dress I just fell in love with and said yes! I was surprised for a boutique shop how affordable they were. It also had to be shipped back to me in Philly, and arrived within their timeframe and in one piece, obviously well packaged. Excellent customer service, I am even getting it steamed free with them when I fly back to Utah for my wedding.This was the second shop (and only non-consignment) I visited when looking for my dress. I didn’t want to buy anything and wanted to try dresses on for style more than anything. The gentleman who helped pulled beautiful dresses for me and it made the decision so difficult, but my first dress I just fell in love with and said yes! I was surprised for a boutique shop how affordable they were. It also had to be shipped back to me in Philly, and arrived within their timeframe and in one piece, obviously well packaged. Excellent customer service, I am even getting it steamed free with them when I fly back to Utah for my wedding.Bridal Closet's reply:
Thank you so much. It was wonderful to work with you, and we are so excited you found what you wanted! It was a pleasure to work with you. -
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Hanna Sent on 04/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is the best bridal store in Utah!! The staff are so friendly and helpful, the dresses are beautiful and the prices vary so you are guaranteed to find one, and Ashley Forakis is amazing at alterations. I would reccomend Bridal Closet to anyone and everyone!!This is the best bridal store in Utah!! The staff are so friendly and helpful, the dresses are beautiful and the prices vary so you are guaranteed to find one, and Ashley Forakis is amazing at alterations. I would reccomend Bridal Closet to anyone and everyone!! -
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Shelby Sent on 02/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved my experience here! Ashely was my consultant and she was very helpful and honest! I ended up purchasing my dress and this was my first try on session. Frankie at the front has great customer service! I suggest everyone try this shop! They have a good variety but the consultants know how to guide the appointment to find you the right dress. I had no clue what I was wanting and Ashley helped me get there! She found dresses I loved that I didn't think I would even like!I loved my experience here! Ashely was my consultant and she was very helpful and honest! I ended up purchasing my dress and this was my first try on session. Frankie at the front has great customer service! I suggest everyone try this shop! They have a good variety but the consultants know how to guide the appointment to find you the right dress. I had no clue what I was wanting and Ashley helped me get there! She found dresses I loved that I didn't think I would even like!Bridal Closet's reply:
Shelby,
Thank you so much! You guys were great to work with. I cannot wait to see pictures of this at the lodge.
- Ashley -
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Mariah Sent on 08/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easiest part of wedding shopping has been the dress! Ladies do yourselves a favor and start here. Not only does Bridal Closet have a compleatly different atmosphere than most dress stores but the staff is so kind!
The store itself doesnt have a stuffy old dress smell like most shops I'd gone to before. The air is light and airy and no weird smells, and is very clean.
The staff I worked with is just amazing Franklin got into my head and found exactly the right dress for me! When it came in I went to try it on without scheduling an appointment for a fitting (a misunderstanding on my part, ladies make an appointment for the fitting) the staff worked their magic and fitted me while I was there!
I have nothing but nice things to say it was a magical experience working with the staff getting my dream dress! Thank you everyone that worked with me!
Seriously ladies start here!Easiest part of wedding shopping has been the dress! Ladies do yourselves a favor and start here. Not only does Bridal Closet have a compleatly different atmosphere than most dress stores but the staff is so kind!
The store itself doesnt have a stuffy old dress smell like most shops I'd gone to before. The air is light and airy and no weird smells, and is very clean.
The staff I worked with is just amazing Franklin got into my head and found exactly the right dress for me! When it came in I went to try it on without scheduling an appointment for a fitting (a misunderstanding on my part, ladies make an appointment for the fitting) the staff worked their magic and fitted me while I was there!
I have nothing but nice things to say it was a magical experience working with the staff getting my dream dress! Thank you everyone that worked with me!
Seriously ladies start here! -
Quality of service
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Kylie Sent on 03/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I purchased a hair piece from Bridal Closet for my wedding day and can't wait to wear it! I tagged along with my friend who was trying on dresses and the staff was very friendly, we had a great experience :)I purchased a hair piece from Bridal Closet for my wedding day and can't wait to wear it! I tagged along with my friend who was trying on dresses and the staff was very friendly, we had a great experience :)Bridal Closet's reply:
Thank you so much Kylie <3 best wishes on your wedding day. -
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Megan Sent on 06/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wow! Best shopping experience I have ever had dress shopping! I found my dream dress here! They have a wide selection of in style dresses. Most beautiful dresses I have ever seen for brides and bridesmaids. The service was amazing! Ashley helped me. She knows her stuff and is very nice. This place is one of a kind! And I hope this is your first place dress shopping because it will save you so much time.Wow! Best shopping experience I have ever had dress shopping! I found my dream dress here! They have a wide selection of in style dresses. Most beautiful dresses I have ever seen for brides and bridesmaids. The service was amazing! Ashley helped me. She knows her stuff and is very nice. This place is one of a kind! And I hope this is your first place dress shopping because it will save you so much time.Bridal Closet's reply:
Thank you so much Megan! You were great to work with! <3 Ashley -
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Lexi Sent on 01/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved there samples! Would highly recommend trying on all the samples.staff was amazing and fun!Loved there samples! Would highly recommend trying on all the samples.staff was amazing and fun!Bridal Closet's reply:
Thank you so much! I am glad it was so fun for you <3 -
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Michelle Sent on 09/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ashley the owner is super knowledgeable. My dress was a bit of a pain to alter because it was backless but the bridal closet was great to work with when doing alterations. They kept working on it until it was perfect. Great value for the dress even better value for the alterations. Would definitely recommendAshley the owner is super knowledgeable. My dress was a bit of a pain to alter because it was backless but the bridal closet was great to work with when doing alterations. They kept working on it until it was perfect. Great value for the dress even better value for the alterations. Would definitely recommendBridal Closet's reply:
Michelle,
Thank you so much for the wonderful feedback. We hold it at a very high priority that we get our gowns fitting just right, I am glad you felt the same. Looks great in the pictures!
Best Wishes! <3 Ashley -
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Kayla Sent on 03/03/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Franklynn was amazing! He helped me find my dress without putting any pressure or stress on me at all! He was very sincere and so helpful! The staff and selection are amazing!!! I would recommend them to anyone looking for their dress!Franklynn was amazing! He helped me find my dress without putting any pressure or stress on me at all! He was very sincere and so helpful! The staff and selection are amazing!!! I would recommend them to anyone looking for their dress! -
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Marley Sent on 10/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went in thinking I knew exactly what style of dress I wanted. With the help of the professionals I got the most beautiful dress! Something that I wouldn’t have even tried on probably. They are so fun, professional, and makes you feel like the most important, and beautiful bride that ever walked through the doors! Thank you bridal closet!I went in thinking I knew exactly what style of dress I wanted. With the help of the professionals I got the most beautiful dress! Something that I wouldn’t have even tried on probably. They are so fun, professional, and makes you feel like the most important, and beautiful bride that ever walked through the doors! Thank you bridal closet!Bridal Closet's reply:
Thank you so much Marley! You were so much fun to work with. I am so glad it was a special experience for you :) -
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Cynthia Sent on 08/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ashley was amazing to work with from beginning to end! Great selection of dresses, and all employees were great at helping find the perfect dress for me. Would definitely recommend!Ashley was amazing to work with from beginning to end! Great selection of dresses, and all employees were great at helping find the perfect dress for me. Would definitely recommend! -
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Jessica Sent on 01/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought my wedding gown here. Excellent service on two visits trying on dresses. I had the back of my dress altered in house as well, and it turned out great! There was once mix up with scheduling an appointment, but Ashley went out of her way to make it up to us. Would definitely recommend them!I bought my wedding gown here. Excellent service on two visits trying on dresses. I had the back of my dress altered in house as well, and it turned out great! There was once mix up with scheduling an appointment, but Ashley went out of her way to make it up to us. Would definitely recommend them!Bridal Closet's reply:
Thank you so much Jessica! I am glad you were happy with everything. I am so happy that I could make it up to you and you guys were so understanding. Hope your wedding was amazing. Best Wishes! <3 Ashley -
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Carlee Sent on 09/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bridal closet is amazing. Very helpful and professional. They gave me excellent recommendations and helped me find the perfect dress! The alterations they performed were very well done and the dress was beautiful. Anyone needing a wedding dress in Utah go see James or Ashley. They won't let you down!Bridal closet is amazing. Very helpful and professional. They gave me excellent recommendations and helped me find the perfect dress! The alterations they performed were very well done and the dress was beautiful. Anyone needing a wedding dress in Utah go see James or Ashley. They won't let you down! -
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Mallory Sent on 08/14/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ashley found my dream dress. This is the best place in town to find a wedding dress.Ashley found my dream dress. This is the best place in town to find a wedding dress. -
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Stephanie Sent on 05/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had an awesome experience here! I went to Bridal Closet in November and it was the first shop I went to. I expected to try some things on but not actually find the one on the first try!
Ashley was the perfect associate and helped me find the perfect dress. I didn't go in looking for a specific design, and she was patient as I tried on a variety of styles. She grabbed some she thought I would like based off the little things I liked about each one, and she actually picked out my dress! They didn't pressure me to buy at all which made me more inclined to do so.
I bought it on November 5th, and they had it in the store on November 29th. I had alterations started in April and it only took them 2-3 weeks to finish all the obscure things I needed done.
I love the staff, selection, and vibe here. They honestly have so many beautiful dresses and I found one that was unique and perfect for me.I had an awesome experience here! I went to Bridal Closet in November and it was the first shop I went to. I expected to try some things on but not actually find the one on the first try!
Ashley was the perfect associate and helped me find the perfect dress. I didn't go in looking for a specific design, and she was patient as I tried on a variety of styles. She grabbed some she thought I would like based off the little things I liked about each one, and she actually picked out my dress! They didn't pressure me to buy at all which made me more inclined to do so.
I bought it on November 5th, and they had it in the store on November 29th. I had alterations started in April and it only took them 2-3 weeks to finish all the obscure things I needed done.
I love the staff, selection, and vibe here. They honestly have so many beautiful dresses and I found one that was unique and perfect for me. -
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Alissa Sent on 10/19/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They have such an amazing variety of wedding dresses that are all so unique! the staff was great! The staff gave me honest feedback and great suggestions in picking my dress for the big day! I LOVE MY DRESS!They have such an amazing variety of wedding dresses that are all so unique! the staff was great! The staff gave me honest feedback and great suggestions in picking my dress for the big day! I LOVE MY DRESS!Bridal Closet's reply:
Thanks for the online love Alissa! So glad it was a perfect experience for you
-Ashley -
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Elizabeth Sent on 09/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I literally cannot say enough good things about Bridal Closet!! What a dream experience for getting a wedding gown!! I wasn't able to go into the shop, as I live in CA, but the store helped me every step of the way to ensure I got the exact gown I wanted, perfect size and at about half the price I would have paid somewhere else!!! I also received my dress in 4 weeks!!! I can't hold that quick turn around for everyone's dress, but I can promise you that this store will do whatever it takes to keep their customers happy!! I will always recommend the Bridal Closet and hope that everyone makes a smart decision and orders from them!! Thanks for everything Bridal Closet, you made my experience better than I could have ever imagined!!I literally cannot say enough good things about Bridal Closet!! What a dream experience for getting a wedding gown!! I wasn't able to go into the shop, as I live in CA, but the store helped me every step of the way to ensure I got the exact gown I wanted, perfect size and at about half the price I would have paid somewhere else!!! I also received my dress in 4 weeks!!! I can't hold that quick turn around for everyone's dress, but I can promise you that this store will do whatever it takes to keep their customers happy!! I will always recommend the Bridal Closet and hope that everyone makes a smart decision and orders from them!! Thanks for everything Bridal Closet, you made my experience better than I could have ever imagined!!Bridal Closet's reply:
Elizabeth, we are so happy we could make your dreams come true! You were great to work with and we would love to see pictures once the wedding is done. info@mybridalcloset.com -
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Bekah Sent on 10/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful dresses, wonderful staff. Amazing.Wonderful dresses, wonderful staff. Amazing.Bridal Closet's reply:
We think the gowns are pretty awesome too! Thanks for the kind words, you were so fun to work with -
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Bailee Sent on 10/15/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had the most wonderful experience at Bridal Closet! I loved my dress and Ashley was a huge help with everything, my wedding turned out perfectly and my dress was the cherry on top!I had the most wonderful experience at Bridal Closet! I loved my dress and Ashley was a huge help with everything, my wedding turned out perfectly and my dress was the cherry on top!Bridal Closet's reply:
Bailee, I am so glad you loved your dress so much! Best wishes!
- Ashley -
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Whitney Sent on 04/06/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to multiple shops looking for my dress. I could not find anything that was really unique, good quality, and suited my vision. The second I walked into Bridal Closet I knew that I would find my dress.. and I did. The exciting part about it was that I found my sisters dress before I even found mine. Then I brought her in the next day. Beautiful dresses and the staff was extremely nice. They are not pushy or invasive, just perfectly helpful!! Thanks Bridal Closet.I went to multiple shops looking for my dress. I could not find anything that was really unique, good quality, and suited my vision. The second I walked into Bridal Closet I knew that I would find my dress.. and I did. The exciting part about it was that I found my sisters dress before I even found mine. Then I brought her in the next day. Beautiful dresses and the staff was extremely nice. They are not pushy or invasive, just perfectly helpful!! Thanks Bridal Closet. -
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Jessica Sent on 11/07/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I picked this shop after seeing it listed on Wedding Wire, and falling in love with Maggie Sottero dresses. I really didn't expect to find the perfect dress in the very first shop I visited, but Bridal Closet made it easy! Franklynn made our day so much fun. He totally got my style and vision for my dress, and was incredibly knowledgeable, helpful, and engaged in the experience. He has been working in the business for many years, and knows how to gently guide you to the right dress. As a plus, the prices of these gowns were so much more affordable than I expected. My dress was only around ~$1000 and is incredibly elegant with beautiful lace details. Amazing experience - I'd highly recommend Bridal Closet to anyone!! Make sure your appointment is with Franklynn, if possible :)I picked this shop after seeing it listed on Wedding Wire, and falling in love with Maggie Sottero dresses. I really didn't expect to find the perfect dress in the very first shop I visited, but Bridal Closet made it easy! Franklynn made our day so much fun. He totally got my style and vision for my dress, and was incredibly knowledgeable, helpful, and engaged in the experience. He has been working in the business for many years, and knows how to gently guide you to the right dress. As a plus, the prices of these gowns were so much more affordable than I expected. My dress was only around ~$1000 and is incredibly elegant with beautiful lace details. Amazing experience - I'd highly recommend Bridal Closet to anyone!! Make sure your appointment is with Franklynn, if possible :) -
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Amie Sent on 08/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love the dress I purchased on their website!I love the dress I purchased on their website! -
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