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Weddings

Bridal and Tuxedo Galleria Reviews

Bridal and Tuxedo Galleria

Bridal and Tuxedo Galleria

San Diego, CA
4.4 out of 5 rating, 26 Reviews
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Reviews

4.4 out of 5 rating
26 Reviews
  • Quality of service
    4.4 out of 5 rating
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    4.4 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
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    4.4 out of 5 rating
92% Recommended by couples

Awards

26
  • Mercedes
    Mercedes M. Sent on 12/29/2023
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    Beautiful dresses and boutique

    I chose Bridal and Tuxedo Galleria for my wedding dress because I wanted to buy a dress from a non-chain boutique and wanted a more private experience of choosing my dress with my bridesmaids. All the dresses in the store were lovely. I fell in love with the Mori Lee 12133 dress, which was super comfortable and regal for my church wedding/museum reception. The ladies in alterations were super friendly as well. All alterations to my dress - mainly a reduction in size to the corset and addition of pads to not use a bra - were done magnificently. The bustle was also very well done and was super easy to place during the wedding. I highly recommend all brides consider buying your wedding gown here, especially if your price range is between $1-3K for the dress.
  • Kim
    Kim M. Sent on 10/13/2019
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    Amazing!!!

    Davina is amazing and helped me every step of the way!! She made sure I was 100% comfortable with my choice and offered amazing dress selections! I would recommend 1000%
  • illustration stars

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  • J
    Jeannette Sent on 04/01/2019
    5 out of 5 rating
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    They made me feel at home and so special!

    Between Gloria, Cynthia, Graciela, Enrique and Devina, they made me feel at home and so special! They got right on the alterations, as I only purchased my dress about 2 weeks before the wedding and they assured me everything would be done on time. They made me feel stress free. I will never forget my experience with them. It made our special day all the more perfect.
  • A
    Amy Sent on 02/08/2017
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    I found and bought my dress from this bridal shop. They not only showed me their current dresses but their discontinued dresses. The dress I found went from costing $2700 to $600. The dress had to be altered from a size 12 to a 2 and I was doubtful how well this would be done without changing something I loved. When I went in for my fitting, it fit me perfectly! The seamstress did AMAZING work!! They were always friendly and helpful. I highly recommend this bridal shop.
  • User2568420 Sent on 04/04/2016
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    Loved my consultant. She was on my side when my party couldn't really love the dress I ended up adoring. Even helped them come around. It didn't fit right so we had to talk about what it should look like once I get it on my size and then bam!!! My party loved it too! That made me super happy
  • J
    Jessika Sent on 08/25/2014
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    Beautiful gowns at good prices.. julia the alterations lady did a fabulous job on my gown.

    I recommend this place for a good deal
  • J
    Jessica Sent on 12/19/2012
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    Monique was absolutely the AMAZING! She knows exactly what she's doing is extremely professional and helped me find the dress of my dreams (which of course was not one of the original ones I was going to try on). Love Love Love! So happy!
  • User1043073 Sent on 12/12/2012
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    Very friendly and down to earth. Even called the designer for me a few times to try to accomodate my specific dress wishes. They were never pushy. I would definitely recommend them to a friend.
  • User953160 Sent on 09/30/2012
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    I loved how low key this place is. I had been to a ton of other dress shops that were overwhelming (including the infamous Klienfelds in NYC) and was tired of people laying the sales pitch on, when I knew I just wanted to find a nice dress. I walked into the bridal and tuxedo galleria without an appointment and despite this was helped right away. I got to leaf through the dresses and touch the samples to see if I liked the fabric. I ended up buying one on the spot. It took awhile for the dress to arrive from the manufacturer but whenever I called or emailed about it I got a response right away. I had it tailored elsewhere but for purchasing the dress it couldn't have been easier
  • Brittany
    Brittany C. Sent on 12/18/2019
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    Beautiful Dresses for Reasonable Price

    I can not imagine going anywhere else for my wedding dress and accessories! The team at Bridal & Tuxedo Galleria went above and beyond! At every visit I was greeted with smiles, they communicated proactively and the dress and custom ties were perfect! Thank you Davina and Enrique for providing the best experience during the stressful wedding planning process!
  • E
    Emily Sent on 01/22/2015
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    Service is eh, until you make a purchase and then the manager gets involved, she's awesome and very helpful. If your looking for someone to style and makeover you this is not the place. However, they have a HUGE selection of dresses and can do custom orders, I found my dream dress and had my dream veil custom made. I am very happy with the assistance moving forward including in-house seamstress and dress cleaning for the big day. I gave it 5 stars because they put up with me trying on like 20 dresses and taking over their store for 2 days.
  • User1564054 Sent on 03/22/2014
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    I came here as a walk in they took me in and the consultant I had was very helpful she helped me find the dress I had in visioned.
  • Megan
    Megan Sent on 07/14/2016
    4.6 out of 5 rating
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    I definitely recommend this place if you are looking for an intimate place to have the consultants all to your self. I tried many different places and never got the attention and respect like I did here. They have a wide variety of priced gowns and sometimes some really good sales. I did not go with them for my alterations as they were a bit pricey but enjoyed my business with them overall.
  • User1986722 Sent on 12/28/2014
    4.6 out of 5 rating
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    I found my wedding dress here and it's perfect! The ladies that were there to help me were very polite and helpful. I wanted to try on a whole bunch of different dresses the first time I went in just to get an idea of the style I wanted, and never did anyone seem annoyed that I had no idea what I was doing! I was a little overwhelmed on my first visit because it was a bit busy, but the second time I went in I was more relaxed and knew generally what I was looking for. The dress selection here is beautiful and I knew I was going to have a hard time deciding but I ended up getting teary eyed while trying on one of the dresses so I knew it was the one :)
    The only con for this place is that the alterations are a bit on the expensive side, but I'm sure they do a great job!
  • Carmina
    Carmina Sent on 02/23/2011
    4.5 out of 5 rating
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    Overall I had a good experience with Bridal and Tuxedo galleria, they were friendly, flexible, more inexpensive than other stores and most importantly they had the dress I wanted in my size which was a big plus given that the wedding was in less than three months, so I was able to save the expedited shipping charges. That being said, I also spent more than anticipated on alterations, even though the dress was my size and the perfect length, I still needed a couple of small alterations, and each one was charged separately. I would not recommend this place for your first try of wedding dresses, since there are nicer and fancier places out there, but if you find a dress you like, and you are like me (always in the search for good deals) I suggest you check if they have it cause you will pay half than in any other store, and the result after alterations was perfect.
  • C
    Christine Sent on 03/22/2011
    4.4 out of 5 rating
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    This was my one and only stop when looking for a bridal gown. The reason I went here was because I knew they would have a good selection of affordable bridal gowns. The bridal salon could use a bit of a makeover, but I came for the dress prices, not the ambiance. I found a perfect dress for $900 and also had my alterations done here and had my dress pressed here. The seamstress is excellent and did a fantastic job. I only needed a hem, a bustle, and the neckline fixed (the boning in the dress kind of made the lining stick out). I was very satisfied with her work.
  • Courtney
    Courtney Sent on 01/05/2013
    4.3 out of 5 rating
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    Overall my experience was good. As another reviewer mentioned, I wouldn't go here first. It's not as fancy as some other bridal stores in San Diego, but they have a HUGE selection of Maggie Sottero gowns and that's what drew me in.

    I really believe that I got a good deal on the dress that I purchased. I know that I could have bought it somewhere else for a lot more money. I will not be bringing my dress here for alterations though.
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    Tanya Sent on 07/03/2014
    4.2 out of 5 rating
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    Steph helped me with my dress last year and was amazing. The place itself is small and not glamorous but she worked with me a lot to help me find a dress within my budget. I tried on many and there was one that I kept finding myself drawn to but was out of my budget. She talked to her manager but could not get it within my budget. I was deploying within a month and wouldn't have time for any other dress shopping before my wedding so I decided to choose one of the cheaper dresses that I liked but didn't love. She later called me saying she found a similar dress by the same designer. I went back in and it had all the things I loved about the dress plus more and it was less than half my budget!

    It was about 10 sizes too big for me and didn't have the sweetheart neck that I wanted so I decided to get it tailored there as well. The tailoring was not great. The sweetheart top that the tailor cut was alright, but the fitting wasn't great. I ended up paying another tailor to fit it properly and was very pleased with the end look.

    The dress is everything I dreamt of for my wedding and I would've ended up with one I wasn't thrilled about had Steph not cared enough to contact me after finding the other one.
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    Ashley Sent on 12/15/2012
    4.1 out of 5 rating
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    I did not have an appointment but I was taken care of right away with great service. I was made to feel really comfortable as was my family. Overall the whole experience was wonderful.
  • S
    Melissa Sent on 07/09/2008
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    I loved my dress, the service was OK, but it was my dream dress so that was ok. My bride's maids found good deals and service as well.
  • Sally
    Sally Sent on 02/18/2010
    3.9 out of 5 rating
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    The staff is not the friendliest but the dress was absolutely gorgeous. I love every bit of my dress and it was relatively cheap, I saw it at one store for $1200 and I got it at Bridal Tuxedo for $750! They definitely win in price but customer service wise they could work a little harder.
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    Tara Sent on 10/29/2007
    3.6 out of 5 rating
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    I had a lot of problems with this business. I live in Arizona and ordered a gown from them in San Diego because nobody in Arizona carries the designer I was looking for. When I first went into the store, it was very busy, and since I didn't have an appointment, I did not expect to receive much help. However, I was given the opportunity to try on the wedding dress that I was looking for. I purchased it that day because there was an incentive for buying on your first visit to the store. The price was extremely reasonable without the incentive, and making a trip back to San Diego to pick up the gown would not be a hassle. However, they ordered the wrong thing for me at least twice, and I never got an honest answer out of them when I called. Thank goodness I ordered my gown over a year before my wedding, because if I had waited until six months before my wedding like so many brides do, I would have been in huge trouble... For some reason my instinct told me to call the store and confirm my order about four months after I placed the order, and thank goodness I did because they forgot to add extra length to my gown. They re-ordered it for me in a timely fashion and it ended up taking an extra month for me to get my gown with the extra length. When I called several days AFTER the expected arrival date I was given, I was told my gown had come in that day, although it was obvious that they forgot to call me when it came in. When I went in to the store to pick up my gown, I ordered a petticoat for it, paid for shipping to have it shipped to me in Arizona, and never received it in the time period I was given. Once again, I called to follow up and she danced around the subject, telling me the petticoat was in, but having to get my address from me again to ship it to me. By the end of it all, I had a gorgeous gown with a perfect petticoat, but all I can say is BUY YOUR WEDDING DRESS ONE YEAR OUT.
  • User2021324 Sent on 01/24/2015
    3.5 out of 5 rating
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    I came in to look at bridesmaid dresses for my bridesmaids who could not be with me at the time. I was greeted and showed to the bridesmaid dress area which was a bit small and the racks were crammed full of dresses. They were sorted by designer and semi-sorted by color. Every once in a while, someone would come in and ask how I was doing while picking out the dresses and then they would leave. I picked out a few to try on and had to do everything myself. No one came to help me at all. I tried on the dresses by myself and had to imagine the fits by myself. The only time I got some help was when they were almost closing. They finally took the dresses away that I didn't like, but I really felt rushed to get out. They did have a very large selection and their prices were decent. If you buy 3 or more dresses, they will also give you an extra 10% off.
  • User6371777 Sent on 09/14/2013
    3 out of 5 rating
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    Good option of dresses, little delayed on response.
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