Book of Love - Weddings & Events Reviews

Reviews

• Amy B. Sent on 04/02/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Golden Wedding Anniversary Party

  We hired Tiffany to organize and coordinate our parents' 50th wedding anniversary. We expected a simple picnic on the deck. Instead, she blew our minds by decorating our deck elegantly and to the hilt! Everything was gorgeous and it was such a relief not to have to do the organizing, set-up, and take down ourselves. Additionally, Tiffany was prompt and did everything she promised to. Thanks to her expertise and friendliness, the day was perfect - our parents were so surprised and we all had a wonderful time. Thanks so much, Tiffany!

  We hired Tiffany to organize and coordinate our parents' 50th wedding anniversary. We expected a simple picnic on the deck. Instead, she blew our minds by decorating our deck elegantly and to the hilt! Everything was gorgeous and it was such a relief not to have to do the organizing, set-up, and take down ourselves. Additionally, Tiffany was prompt and did everything she promised to. Thanks to her expertise and friendliness, the day was perfect - our parents were so surprised and we all had a wonderful time. Thanks so much, Tiffany!
• Rose S. Sent on 09/23/2023
  2.2 out of 5 rating

  2.2
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  Ghosted Us and Then Denied It

  My partner and I Tiffany hired last year to help with our Summer 2023 wedding. in Fall 2022 she became unresponsive to multiple calls, texts, and emails from both of us for several weeks. It was a critical time to book vendors and we were waiting on her to follow through with some promised action items. Finally we went ahead and finalized the rentals, flowers, and photographer without her help. She finally started emailing back on vendor correspondence without any explanation of her absence. We then asked her directly why she was unresponsive. I was ready to forgive her if she had some personal matter that came up, although unprofessional, I understand we're all just human. Instead, she gaslighted us and claimed that she doesn't always know how much contact a client does or does not want. Spinning the situation to be our fault when there was clear evidence otherwise is extremely unprofessional and wrong. We let her go at that point because if I can't trust you to communicate effectively, I wouldn't trust you to coordinate my wedding day.

  My partner and I Tiffany hired last year to help with our Summer 2023 wedding. in Fall 2022 she became unresponsive to multiple calls, texts, and emails from both of us for several weeks. It was a critical time to book vendors and we were waiting on her to follow through with some promised action items. Finally we went ahead and finalized the rentals, flowers, and photographer without her help. She finally started emailing back on vendor correspondence without any explanation of her absence. We then asked her directly why she was unresponsive. I was ready to forgive her if she had some personal matter that came up, although unprofessional, I understand we're all just human. Instead, she gaslighted us and claimed that she doesn't always know how much contact a client does or does not want. Spinning the situation to be our fault when there was clear evidence otherwise is extremely unprofessional and wrong. We let her go at that point because if I can't trust you to communicate effectively, I wouldn't trust you to coordinate my wedding day.