Blue Heron Restaurant & Catering Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
45 reviews
Recommended by 98% of couples
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Quality of service 5 out of 5 rating5.0
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Average response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
+5
User photos
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Anya Sent on 01/08/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top notch professionals and excellent chefs!
The Blue Heron team was a delight to work with throughout. They were professional, patient, and thoughtful about everything - from working with us to craft a personalized menu to finding the most appropriate vendors. We took a do-it-yourself approach to many aspects of our wedding, and the Blue Heron team was happy to collaborate with us, providing critical insights along the way based on their significant experience in both planning and catering events. For anyone who has eaten at the restaurant, there is no need to say how absolutely delicious the food was. For those who haven't, it's amazing. Our guests are still coming back to us months later with comments and memories of how much they enjoyed it. Looking back at the photos I can still taste each dish - from the perfect lobster rolls and melt-in-your mouth tenderloin sliders to the creamy lemon bars and tangy passion fruit tartlets.
I 100% recommend working with the Blue Heron team!-
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+6 photos
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Jenna Sent on 12/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent!
We were so pleased we hired Blue Heron for our wedding at my parents lake cottage. They not only prepared delicious food, but they coordinated all the rentals (besides the tent) and help us create our wedding timeline and layout. It really was a seamless process working with their team and we would recommend them to anyone! -
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Laura Sent on 12/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
great food, friendly staff and beautiful venue!
We were so thrilled with our wedding ceremony and reception at The Blue Heron! The staff were so helpful and friendly! The manager Kendra was great to work with: she was so nice and provided helpful suggestions. The reception hall was gorgeous, the vendor recommendations ie DJ, florist, photographer) were top notch. And the food, OMG the food was amazing! An event coordinator helps ensure the evening goes smoothly which was so helpful. We felt lucky to have had such a wonderful wedding and reception experience at the Blue Heron. -
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Hannah Sent on 07/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect experience!
We could not be happier with our choice of Blue Heron! We already knew the quality would be amazing, since the brick and mortar is a family favorite, and they did not disappoint. The food at our backyard wedding tasted just like we were eating out at their beautiful restaurant. We absolutely loved the team, who could not have been more helpful, attentive and professional throughout the night. Kendra and Delilah were amazing event planners and managers and helped us make our dream wedding come true! They made everything easy, beautiful, and delicious - would recommend them to anyone needing a caterer! -
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Emiley Sent on 05/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Food tasted AMAZING
Great options to choose from! Everything was very good! -
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Amanda Sent on 12/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious food and wonderful service!
We have Blue Heron caterer our wedding on 9/22/18. We tried the restaurant before we started seriously looking for a caterer and was blown away by the food and the service we got. We know from that day we needed them for our big day. Fast forward to the day of the wedding the food was delicious! Our guest couldn't stop saying how amazing the food and service was. The staff was wonderful! They were so friendly and helpful. We loved everything. Thank you for being part of our big day! We can't wait to go back for another dinner at the restaurant.
Mr. & Mrs. Lord -
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Isabelle Sent on 09/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't rave enough about the Blue Heron!! We hired them for our wedding and they were exactly what my husband and I were looking for- excellent farm to table food, supported by top quality professionalism.
The food is absolutely fantastic (and I am a hard critic, i live in NYC where I have very high standards for food quality) It was also beautifully arranged and served.
I was pleasantly surprised when they brought their own flowers to beautifully decorate the tables with- which our guests thought we had done and were complimentary of. They helped set the tables and did a gorgeous job. Their end goal is the same as ours, to make a beautiful, communicative, generous loving event.
From the very first communication with them, to the day of, it was nothing but professional, friendly and fantastic to work with. I was blown away by their service. Additionally they helped make the day run so smoothly by providing a day of catering coordinator- it went up and beyond what I expected of a catering company. -
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Michael Sent on 09/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone loved the food at our wedding. We had vegans and omnivores! Many of our friends are foodies and so are we. Everyone was happy. It was delicious and wonderful. They use high quality ingredients that are local whenever possible. All of the food was well prepared. We especially enjoyed the chorizo appetizer, the cheeses, the sirloin with tomato jam and red wine demi glace, the polenta with mascarpone, and summer greens. The provencal vegetable tian (vegan) was really good. They made our cake and it was delicious and beautiful. They covered it with live flowers from our florist. The catering manager Shannon was so kind to us and extremely helpful. The table was set beautifully and they followed our instructions perfectly. They helped us with finding some extra items we needed to rent for the table, which was so helpful! The service was well timed. The servers were polite, nicely dressed, and very helpful. They really went the extra mile to make sure everyone had everything they wanted. Also, my wife loves coffee and says their coffee was very good, which was pleasantly surprising because catering coffee is usually not very good. I know we're supposed to say something critical to make the review sound real, but there just isn't anything. 5 big stars! -
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Zaida Sent on 07/09/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at the Blue Heron on June 24th, 2017. The entire experience, from ceremony to cake cutting, was amazing, not only from our perspective but from all of our guests perspectives as well. The décor, food, and drinks were indelible and exceeded our expectations. However, what really differentiated the Blue Heron for us was the staff. Shannon and her team (Dana, Dalila, Gabe, Bella & Ben was the bartender. Catering Chef Dave and Bobby(catering cook)) worked tirelessly all day until fairly late in the evening in order to turn our vision into reality. The staff was professional, attentive, efficient, and genuinely warm to us and every single one of our guests. Shannon even made sure that there was a staff member who could communicate in Spanish with the bride’s family.
As far as the planning, we worked primarily with Shannon on the itinerary, floor layout, menu, and decorations. Shannon also brought Chef Dave in on several occasions to help us optimize the menu. Shannon did a superb job coordinating everything and working with us. Looking back on the experience now, what really impresses us was that Shannon listened and understood what we wanted for our wedding and then was able to use her experience to guide us in an unobtrusive manner. There was an instance where external influences caused us to deviate from our vision and Shannon was there to make sure we stuck to what we wanted. The end result was an experience that embodied our vision to the fullest extent.
The food was spectacular! Reason #1 to have a wedding at the Blue Heron and (like always) it didn’t disappoint! Everything from the bacon wrapped dates, salmon crostini and strawberry caprese to the main dishes was beyond what we had anticipated. Everyone’s dietary needs where met. We highly recommend the Blue Heron for your wedding.
Thanks for making our wedding night amazing, Blue Heron!
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Kate Sent on 02/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Upon our first meeting with Kendra, Shannon, and the team at Blue Heron we were totally sold. The space is cute, spacious, and fit our vision for a romantic New England winter wedding so perfectly. We rented the entire restaurant, and had our ceremony and reception upstairs in the hall. The cocktail hour downstairs was incredibly cozy. What put it over the top was the FOOD. The food is so good. We had about 100 guests and every one had an unbelievable time, the staff was so fun, and the wedding went off without a hitch. We knew we were in good hands with Kendra and Shannon and they were helpful and responsive the entire year we spent planning the wedding. Even when I was stressed or confused about something, they were there to help and guide us through it. - Kate and Mike 1/14/2017 -
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Megan Sent on 12/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
While the Blue Heron is a pricier option in Western Mass, it was worth every penny! We basically saved the cost of a wedding planner/day-of-coordinator because Kendra was so helpful! She was over accommodating as we planned from out-of-state. She set up a wonderful menu tasting, as well as a cocktail tasting when we had to make some last minute changes! The chef was very flexible to meet the variety of dietary restrictions in my family from vegan and gluten free, to nut and soy free-- and everything was still delicious! We had the option to bring in our own cake (we actually did pies from Atkins farms), provide our own liquor, as well as pizza for the kids, which dropped the price significantly...but not the service! As the bride, I had nothing to worry about the day-of; Kendra took care of everything from setting up chairs for the ceremony, to arranging centerpieces on the tables for dinner, even the tables for the favors! The service was swift and friendly all night and the bartender kept everyone happy. I highly suggest to Blue Heron to anyone, any event! -
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Lizzy Sent on 11/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We just want to start by saying that Blue Heron has already built a reputation for itself by providing world class food, and it did not disappoint when catering our wedding. Kendra, who was our liaison with the restaurant was incredibly helpful. She went out of her way on numerous occasions to be sure that we were getting everything that we wanted. Together with our wedding coordinator, Kendra ran a seamless night that was nothing short of spectacular. We couldn’t count if we wanted to, how many people came up to us and commented positively on how incredible the food was. The most fun part of the entire process had to be the tasting at Blue Heron, where we were treated like royalty and were able to fill our bellies with unbelievable food. All said and done, Blue Heron is top notch. From their attention to detail, to their comforting support through the process, to the obviously delicious food. We would recommend anyone getting married not to hesitate choosing Blue Heron, we are very glad that we did. -
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Tam Sent on 01/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We wanted a casual and laid-back reception with amazing food and that's exactly what we got with Blue Heron. Kendra was easy to work with, knowledgeable, and very helpful. The staff was incredible - professional and fun. The whole process was smooth and painless. It was a great experience and everything turned out perfectly. We would highly recommend Blue Heron. -
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User2466501 Sent on 12/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Blue Heron provides exceptional service, delicious food, and a professional approach to their catering services. While planning our wedding, I didn't worry about whether or not they would deliver an amazing spread. I had been to their restaurant many times and knew their level of service is second to none. Our wedding guests were extremely happy with the food and, even six months later, they're still talking about it! Kendra and her team are true pros and I couldn't have asked for a better experience. I highly recommend them for your wedding! -
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Tara Sent on 12/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you're going to have a wedding in Western Massachusetts, you cannot beat Blue Heron Restaurant for catering. The food is sourced locally whenever possible and the quality is very high. My husband and I are very happy that we went with their services and would highly recommend them to others! -
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Brooke Sent on 12/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Blue Heron is an amazing place to have a small/medium reception. The entire staff was amazing, the food is exceptional (and farm-to-table!), and the location is beautiful. It also could be as low-maintenance as you like, if you are looking for a simple, but elegant and delicious catering option. -
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Mandy Sent on 07/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kendra and the staff at The Blue Heron made our wedding reception PERFECT! The food was amazing and always is, the restaurant is beautiful and every detail was taken care of on our special day! -
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Cari Sent on 11/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot recommend Blue Heron Restaurant & Catering highly enough. Two months after the wedding we STILL have people raving that the food served at our reception was the absolute best food they've ever had at a wedding. The staff was so thorough, helping to coordinate all the rental details, decorating, and management of the reception -- especially Kendra Nielsen. The servers were extremely attentive and courteous. The food was unbelievable! My husband and I plan to return to the restaurant for our one year anniversary dinner. I cannot wait to revisit that grilled salad and squash souffle! -
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Alyson Sent on 07/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The entire experience of having our wedding reception at the Blue Heron was absolutely fabulous! From our first meeting with Kendra, where she asked questions to determine who we were and what we were interested in, until the clean up at the end of the reception, every interaction was pleasant, helpful, and friendly! I loved how flexible the team was and how they could create an event that was uniquely us--the menu we had was fabulous and everyone raved about the food! The ambiance and beauty of the reception room was elegant and we only did minimal flower arrangements as the room was already so gorgeous. We had a separate room for the kids/breastfeeding moms and Kendra and her crew set it up with books and toys for them. It was a great way to have the kids feel welcome and included, yet not distract from important moments. Kendra had fabulous suggestions, but she was always clear that it was our day and our decision. She was available to meet us before the day of the wedding to set up the AV equipment etc. On the wedding day, I knew I had nothing to worry about! I just had to get myself and my guests to the Blue Heron and everything would run smoothly! It certainly did! You won't regret hosting an event at the Blue Heron or having them cater for your off site event! -
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User1594960 Sent on 04/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Blue Heron catered our small family wedding (19 people). I was afraid they would be upset by the small size of our kitchen. But they were so positive in improvising wonderful solutions to any problems we foresaw. They were very professional and friendly. I felt totally at ease with them working around us. The food was presented beautifully and was so delicious! They used many of our platters and glasses and even washed them - staying late to make sure everything was taken care of to our total satisfaction. I couldn't imagine a better experience! It made the day fun, delicious and carefree! I unreservedly recommend them! -
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Stephanddex Sent on 10/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Blue Heron did a phenomenal job catering our wedding. Kendra was so easy to work with and very responsive (which was a HUGE help as we were planning the wedding from California). The day of they went above and beyond - bringing me apps while my bridesmaids bustled my dress, constantly filling my drink, and making a to-go platter of desserts for us to take back to the hotel because my husband was afraid I'd be too busy to appreciate them. They even warmed up the chocolate chip cookies because that is the only way I like them. The food, service, and team are amazing. -
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Kristen Sent on 09/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Blue Heron team completely exceeded our expectations for a wedding caterer. From day one, Kendra and her team were wonderful to work with, and helped us design a menu that was comprehensive from food, to signature drinks, to overall design of the day. In addition to the amazing food choices, BH served more like a full service wedding planner; helping us with rentals, napkins, and design elements for our wedding. The service the day-of was impeccable and we had many guests raving about the food. Throughout the entire process, Kendra kept everything under control -- true to her word, if anything went wrong that day, I (and my guests) had no idea. :)
I should also note, we were so in love with BH that we decided to hold our rehearsal brunch at the restaurant the day before. The event was awesome, we had a ton of compliments on the brunch and were really happy with our decision to do it there.
If you are hesitating, don't! Blue Heron was one of the best choices we made for our wedding, and they were worth every penny. -
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User1242284 Sent on 07/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious, attentive, artsy, fabulous! My wedding was upstairs in the Great Room at the Blue Heron. Guests kept commenting about how accommodating and attentive the servers were. They chased people out the door with cake when they had to leave early! No problem when guests wanted to change their meal selection. They kept great tabs on who had allergies and who was vegan. The filet mignon "melted in your mouth," according to one of my guests. All the food was fresh and delicious. When I did not eat my entire meal, the waiter asked me if everything was OK and then wrapped it up for me for a midnight snack. We felt like we were famous!
During the entire planning process, Kendra was so helpful, honest, and very accommodating of our budget and other needs. She was available by email, phone, in person, and talked with my family members who were helping me plan the wedding. In the words of the groom, "They treated us like royalty." -
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Cynthia Sent on 12/29/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Blue Heron catered my wedding dinner in my home. It was an elegant and intimate evening, and their assistance from menu planning to clean up was thoughtul and highly satisfactory. Most important to me was, of course, the amazing food. A caterer who is invested in supporing the local farming community - yet produces an exceptional product by the most cosmopolitan of standards - was what I hoped for; Blue Heron did not disappoint. My menu included appetizers (scallops, lamb liollipops, and brie en croute) and arguably the best duck entree I have ever had. I would not hesitate to recommend their services, and look forward to our next dinner at the restaurant. -
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Ashley Sent on 10/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Blue Heron recently catered my wedding. I have nothing but OUTSTANDING things to stay regarding their food, service, and professionalism. Everyone at the wedding (and still now) was raving about how wonderful the food was! I can't wait to go back home to visit the Blue Heron and have another tasty meal!
Kendra is absolutely amazing. She gives you great ideas and makes planning your wedding go so smoothly and easy. She checked in many times throughout the wedding to assure my husband and myself were having a good time and to see whether we needed any food/drink.
They have the best staff anyone could ask for. People are still talking about the amazing bartenders today. They really are service first!
If I ever have to cater another event, I would 100% use them again! They are the very best! -
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User927882 Sent on 09/09/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently had the Blue Heron cater my wedding. The food was amazing and I still hear about how great it was from family and friends. They were able to accommodate what I wanted for set up and worked well with my other wedding vendors. I don't think they could have been better and more professional. -
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Victoria Sent on 09/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience with the Blue Heron was beyond amazing. Not only did they cater my daughter's wedding, but also provided an excellent brunch on Sunday morning, equally as wonderful. Kendra was a dream to work with-so professional. She handled everything so I was able to enjoy the wedding without a worry, and could spend Sunday brunch with my guests. They worked hand-in-hand with my wedding venue to make it not only a very memorable experience, but a beautiful one. Words cannot express what a perfect job Kendra did. I cannot commend the Blue Heron without speaking about the food. I am a chef myself and can say this was the best food I have EVER tasted at a wedding.Months later people are still speaking of it. It was high-end restaurant quality. The tenderloin melted in our mouths and the salmon was butter soft....unbelievable. Hats off to Deborah and her team for producing a product that people still talk about. I would be remiss if I didn't mention the wait staff. My guests were hugging the staff at the end of the evening because they appreciated how special the staff made them feel. They were stealth in their service, one never really saw them, and never did they interrupt a conversation between guests. They catered to every single guest, every single guest request, and did it with the elegance and decorum expected of a fine restaurant. It takes many people to make an event successful and I know the work and training it takes to get this level of service, something we don't see much of these days. Nicely done Blue Heron, YOU WERE AMAZING! -
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Janine Sent on 08/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was absolutely perfect thanks to Blue Heron. Barbara's planning was amazing, and Deborah's food was beyond divine. They helped to transform the apple farm where we got married into a gorgeous french garden. We are approaching our one year anniversary and all of our guests still rave about the food. We will definitely be using them for future family events. -
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Steph Sent on 07/18/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue!! We shopped a few Western Mass wedding venues and didn't want a country club or hotel. The second floor room was a gorgeous place to host the reception (our ceremony was on top of Mount Sugarloaf across the river). Everyone raved about the food and service. -
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Pamela Sent on 07/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the most amazing wedding thanks to the Blue Heron! The planning by Barbara was flawless. She had every detail covered and the Great Room was so special. Deborah's food was outstanding! My guests could not get over the hors d'oeuvres like the mini lobster rolls and the scallops and our delicious main course. The staff is professional and service was impeccable. I would recommend the Blue Heron for any type of event if you're looking for a truly wonderful and memorable time! -
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Aileen Sent on 07/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Blue Heron was always my first choice to cater our wedding and they exceeded my expectations! We have used them for other smaller events within our family and plan to use them again when the time comes to plans another event. A huge thanks to everyone at the BH for making our day perfect. -
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Emily Sent on 06/30/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hired Blue Heron to do the catering for our offsite wedding, but at the last minute, the venue said they could no longer accommodate us. Blue Heron stepped right up by relocating us to their facility and giving us the wedding we had always wanted. My family and friends are still talking about the great atmosphere and delicious food. The staff was amazing and everything ran smoothly. I could not have asked for a better wedding! -
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Dawn Sent on 07/10/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
As a restaurant owner and caterer for eight years, I was not about to entrust my wedding with "just any" caterer. Blue Heron was my first and only choice for my off-premise celebration at the Montague Retreat Center -- no other caterer in the area comes close to matching their delectable food, beautiful presentation, quality of service and attention to detail. We had a fun and fantastical wedding with an upscale picnic theme, and Blue Heron NAILED it -- guests could not stop raving about the food! Our bar was also important to us -- we had "his," "her's" and "our's" signature drinks and A LOT of guests who know their mixed drinks as well as their wine, and Blue Heron mixed and poured flawlessly. Kendra and Shannon understood how important "silly" details like napkin folds were to me, and did an incredible job executing the combined tuxedo/bow tie and bridal gown/sash folds I requested. There were never long lines at either the buffet or bar thanks to Blue Heron's planning, and every server and bartender understood the difference between mere good service and the true hospitality I sought. I cannot recommend Blue Heron highly enough, whether you hold your event on or off-premises. -
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Lauren Sent on 08/17/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Of all the vendors we worked with for our wedding, none left us feeling as confident and comfortable as Kendra and her team at Blue Heron. From our first conversation after we got engaged until the lights came on at midnight on our wedding, she and her staff took the best care of us. They service, food and professionalism were all exceptional and we couldn't be happier we used them as our caterer. Our guests raved about the food and we were thrilled that they managed to deliver the high quality, elegant meal we wanted without any of the pretentious that often goes along with it. If we could do it all over again and again (and we would!), we would choose Blue Heron every time. A big thank you to Kendra and everyone who worked so hard to create such a special night for us! -
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Meg Sent on 10/12/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Blue Heron did an incredible job at our wedding!! Kendra and her team are professional, flexible and fun to work with throughout the entire process. We really wanted to serve a family style meal, and Kendra worked with us to make it happen. We went with plated entrees and amazing list of family style sides - mashed potatoes, heirloom tomato salad, pan-seared corn, etc. All the ingredients were local whenever possible, and everything was so incredibly delicious. The food was definitely one of the highlights at our wedding, and we made time to sit and eat a little of everything.
It started to rain during our ceremony, and Kendra's team had to move the cocktail hour inside from the patio in a matter of minutes. By the time our guests arrived everything was perfect and apps were being passed. The team worked so well together, and were laughing and going above and beyond to serve our guests anything they needed.
There are a lot of pieces that go into planning a wedding, and Blue Heron made the food easy and so delicious. I hope I have the chance to work with Blue Heron Catering again in the future, and I can't wait to eat at the restaurant the next time I'm in town! -
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Tanya Sent on 11/19/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kendra and her team at the Blue Heron were AMAZING. Kendra made all of the planning and lead up to the big day really easy and straightforward. But more importantly was the day of - the food was phenomenal. We are still getting compliments from people about the food. Everything was perfect.
In terms of service and support on the day of, Kendra and her staff were also amazing. We did not assist in the set-up but when we arrived everything was exactly how we would have wanted it. And the staff we interacted with throughout the night were great - they definitely went above and beyond.
Our family and friends are still talking about how amazing our wedding was, and we owe all the credit for that to the Blue Heron! -
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User1459272 Sent on 07/04/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holy smokes, this was great!
First of all, the food was amazing! We got multiple comments from our guests that this was the best food they had ever had at a wedding and I would have to agree. We got to work with them to create our own custom menu which was really cool and allowed us to have a super wide variety of foods.
Blue Heron was also in charge of all the setup the day of the event. It was a bit chilly and the rain was off and on, so we ended up switching our ceremony to be inside at the last minute. They were able to get everything set up with no problem. Our entire ceremony and reception was beautiful. The staff working our event was lovely and helpful.
In the end, I'm SO glad we went with Blue Heron. It was a perfect decision! -
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Emily Sent on 11/01/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We knew we wanted to have our wedding at Blue Heron--since they are our favorite restaurant in the area--and it totally exceeded our expectations. Kendra handled everything beautifully--I didn't want to have to worry about decorating, etc, and the rooms (upstairs and down) were perfect: warm, golden, glowing, intimate. We rented the whole space, which I recommend; there was room to relax away from the DJ, places for smokers to step outside, and we felt like royalty. And the food! From the first tastings to the final day, the food was above and beyond. Deborah listened to our myriad requests (no beets, no peanuts, a vegan bridesmaid/stepdaughter, a birthday cake for my dad) and made the feast so incredibly good that everyone felt taken care of. The bartenders and staff were on top of the whole night, and Scott made sure that I, as bride, got to eat--bringing me drinks and appetizers while I was being bustled, and leaving dessert at my place while I danced. It was exactly what I wanted, and a minimum of effort on my part--they handled the whole thing. My only complaint was that the party had to end.... -
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Sara Sent on 08/30/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Very responsive to questions and suggestions. Entire staff was professional and personable. Exceeded our expectations. -
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Gail Sent on 06/29/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent food and service! Overall rating should be the top score of a 5! -
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User2013412 Sent on 01/18/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kendra was our primary contact for the wedding. We had a very good experience working with her and the team at Blue Heron. The only thing we regret is not eating more ourselves on the day! Everyone enjoyed the food very much. -
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User920033 Sent on 09/02/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Deborah, Kendra, and the rest of the team were fantastic. They created a wonderful meal that was memorable for everyone, and the service was outstanding! -
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User917839 Sent on 08/30/20124.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Blue Heron was the perfect place to have our small intimate wedding, great food and service, Staff was courteous and attentive. Room was a bit dark, and could have been better decorated. -
Quality of service
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Susan Sent on 07/27/20144.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Our rehearsal dinner prior to my daughter's wedding was exceptional. Though it took some doing to finish up all of the details, Kendra was very helpful and thoughtful. I addition, the food was magnificent, as always and the service was fabulous. I couldn't have asked for more. It was expensive, but really, really good. -
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Kelly Sent on 05/27/20134.1 out of 5 rating4.1
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
Our wedding reception was a small dinner for 30 guests at The Blue Heron. The restaurant itself is spectacular and Kendra was a huge help when we were customizing the dinner menu. We were able to have foods that were special to our family and some of our favorites were represented. -
Quality of service
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