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Blue Bonsai Printing LLC Reviews

Blue Bonsai Printing LLC

Blue Bonsai Printing LLC

Salem, OR
4.6 out of 5 rating, 18 Reviews
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Reviews

4.6 out of 5 rating
4.6 out of 5 rating
18 Reviews
92% recommend it
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    4.6 out of 5 rating
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    Sierra O. Sent on 01/10/2020
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    Lovely to work with - would absolutely recommend

    I met Karin at the Portland Bridal Show. She was a delight, and I loved the design samples she had. When the time came, of course I reached out! She was incredibly professional, timely, and gave me a lot of advice and support in the decision making. 10/10 would recommend.
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    Heidi T. Sent on 12/23/2020
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    So wonderfully understanding!

    Karin was a joy to work with in planning our wedding invitations! Not only did she print them once with the price quoted months ago at a wedding expo, she reprinted our invitations for free a second time due to COVID ruining our original date. We still have not been able to do our official wedding as planned and plan on using Blue Bonsai to print our invites a third time. Third times a charm, right?

    Blue Bonsai Printing LLC's reply:

    Covid hit right when I printed them. In good conscience I couldn't see not making it right. Who could have known?!! Third time works for me!!!!! Thank you!!!!
  • Emily
    Emily R. Sent on 01/27/2020
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    We loved our Save the Dates and the experience!

    We met Karin at the Log House Garden Wedding Showcase in Keizer. I was immediately drawn to her rows of unique save the dates and invitations hung up. I loved that she customized them, and if we had a dog, we would have picked the water colored dog save the date, ha. She followed up with an email reminding us about the showcase and her services, which was great because of how busy wedding planning is. We emailed back and forth about the design then Karin sent it over, and we loved it! Exactly what we wanted but also still unique. Karin was also willing to work with our wedding coordinator too and dropped the save the dates with her for us to pick up easily. We also liked that she is a local business and used environmental friendly products! I’d recommend Blue Bonsai to anyone!
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  • D
    Debbie H. Sent on 07/24/2019
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    Definitely would recommend Karin with Blue Bonsai Printing

    Karin did a beautiful job of designing and printing the invitations for my daughter's wedding. She's a talented designer and does high quality printing. Super helpful in many ways and we wouldn't hesitate to hire her again.
  • Michelle
    Michelle Sent on 04/20/2018
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    Karin was an absolute pleasure to work with for our invitations. She was quick to respond, accommodating, and a great communicator throughout the process. Even when I made a couple of changes along the way, she was quick to handle everything according to my requests. She finished the job on time, even with a very tight deadline. The work itself was beautiful and am thrilled with the end result. I've even received messages from guests telling me how beautiful my invitations are. Karin is a very talented professional that provides excellent customer service. So happy that we hired her!
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    Brandi Sent on 05/02/2017
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    Got my invitations quickly, she did all the work for me, and even ordered the digital copy for me!!! Definitely recommend!!

    Blue Bonsai Printing LLC's reply:

    Thank you so much Brandi!!!! It was a pleasure to work with you!
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    Lauren Sent on 05/25/2017
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    Karin is beyond amazing and I got my dream invite for a great price!
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    Lori Sent on 05/25/2017
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    Karin was wonderful to work with on invitations for a vow renewal that I am planning. She allowed me to send her Pantone color swatches and the wording for the invitations and RSVP cards, and was very flexible about the border design. The quality of the invitations was excellent and my clients are very pleased!
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    Allison Sent on 10/19/2016
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    I definitely recommend this company! I ordered my save the dates through her and I absolutely LOVED them! They look amazing and were exactly what I wanted! Before ordering them, she showed me what they would look like and gave me different options with fonts, colors, word placing etc. Very professional and great to do business with! Replies very fast and does whatever she can to make sure you are happy with what you are getting! I'm in the process of getting my designs made up for my wedding invitations through her right now! Definitely great service and very great with prices! I was amazed at how inexpensive my save the dates were!
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    Emily Sent on 02/21/2017
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    I would like to just say that Karin Webster with Blue Bonsai Printing out of Woodburn is wonderful to work with for invitations! While this order had a couple snags along the way, Karin was incredibly responsive, helpful and willing to do whatever it took to provide me top notch customer service. I'm a very nice but fussy person (guilty Virgo!), and have ridiculous standards sometimes. Karin met my needs in every way, and even went above and beyond when she technically didn't have to. Just wanted to rave about her if you're considering professional printing for your invitations or save the dates. She helped me create a unique design that represents my fiance and I perfectly.

    Blue Bonsai Printing LLC's reply:

    Thank you so much Emily!!!!
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    Renee Sent on 02/24/2017
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    Karin was absolutely wonderful to work with. She was very knowledgeable and patient with all my questions and when I couldn't make up my mind. She didn't push things that she didn't feel I needed. She really cared about what my vision was and I couldn't be happier with my invitations they are incredible. She kept in contact with me the entire time if I ever need invitations done again she will be my first call.

    Blue Bonsai Printing LLC's reply:

    Thank you so much for the kind words Renee!!!! I am so happy you liked them.
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    Stacey Sent on 01/22/2017
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    My invitations and envelopes came out perfectly! There was one error on my inner envelopes but that may have been due to my error and was an easy fix! I highly recommend blue bonsai and will be returning for more items soon.

    Blue Bonsai Printing LLC's reply:

    Thank you so much Stacey!!!! I am so happy you liked them. So sorry about the mistake!!! I could have reprinted the envelope without a problem. I look forward to working with you again!
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    Alli Sent on 08/04/2016
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    I had a great experience. My invitations turned out just as i had asked for. She was on time picking and dropping off. I also find her prices very budget friendly. Will definitely use BBP again.
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    Lydia Sent on 12/21/2020
    4.8 out of 5 rating
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    Good experience

    I found blue bonsai through a Facebook wedding group im in. I was attracted to her simple elegant designs and customizations. After placing my order there was a lot of approving the drafts and even though I didn’t notice an error until after approving she was quick and accommodating. I would have liked to have printing on the back and one of my addressed envelopes was a little smeared but all in all I am pleased with my order and her flexibility

    Blue Bonsai Printing LLC's reply:

    Thank you so much Lydia! I am sorry I never asked about the back of the invitation. I could have definitely done that! It is not something many people want and I didn't think to ask. I will remember that moving forward. Always good to know how I can improve. I checked over the envelopes but I must have missed one! I am happy to reprint that envelope and send it to you at no charge. Thank you for choosing me to be a part of your wedding!!!!
  • Kryistal
    Kryistal Sent on 07/11/2019
    4.8 out of 5 rating
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    Beautiful work.

    Karin has made invites for me on three separate occasions now and exceeds my expectations every single time. She is super patient and flexible with the ideas of invites. I will continue to return to her for invites anytime I may need them. I can't rave about them enough. Thank you!!

    Blue Bonsai Printing LLC's reply:

    Thank you so much for the kind words!!!! I love all the creative ideas you bring to me for the invitations. I look forward to working together again!!!
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    Chelsea Sent on 03/14/2017
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    I would not change a thing. Blue Bonsai printing did a fantastic job and did everything I wanted on the invitations. She even did more by making two separate invitation for my first and second reception. Completely worked with me on everything.

    Blue Bonsai Printing LLC's reply:

    Thank you so much Chelsea!!!! I'm so happy you liked them!
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    Tawny Sent on 03/08/2017
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    They were simple and what I asked for. Paper back ordered causing a delay in me getting my order, which set back for my timeline. Then I finally get them and my envelopes don't fit. Took 2 weeks to get the right envelopes , all I got was an apology, now I only have 2 weeks to get all my invites addressed and mailed out in time. Was really disappointed, maybe more then an apology how bout comp me for the cost of them, or something. Would not recommend this service to anyone.

    Blue Bonsai Printing LLC's reply:

    I am sorry you were not satisfied. This is the first I am hearing of any of this. Unfortunately the cardstock was back ordered. I informed you of that and there was no mention of there being a problem with your timeline related to that. I could have offered a different cardstock if you had mentioned there being a problem. I apologized immensely about the problem with the envelopes. I did my best to rectify the situation and I had a problem with my supplier. Those envelopes were out of stock at 2 other suppliers and due to the special size I was limited on what I could do. Again, there was no mention of this being a problem with your timeline. I did my best to rectify the situation. You asked for a refund for the envelopes and I agreed to that because you were going to buy them elsewhere and then responded that you wanted the ones from me after all. I did my best to keep you informed along the entire process. Invitations generally go out 2-3 months before the wedding and there are 4 months before your wedding date. At no time did you mention there being a problem. I finished your order within the noted time frame of 3-8 weeks as stated in the contract and on my website for order completion. Again, I am sorry that you were not satisfied.
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    Mckenzie M. Sent on 09/13/2023
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    Radiio silence for months

    I've received no response about anything. I've paid for half and have received no final proof which was apart of the timing and she's been forwarding my calls and just ignoring any text or email.
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