Blackwell Hotel - Events & Accommodations Reviews

Reviews

• Kristy Sent on 11/06/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Magical, intimate wedding celebration

  We traveled from Cleveland, Ohio to get married in beautiful Coeur d'Alene. Since we were not local, I hoped & prayed that the venue would be everything I dreamed of. To my surprise, the cherished little bed & breakfast located in the heart of downtown exceeded my expectations! The pictures online do not justify the character, charm, and hospitality that the Blackwell holds. Our wedding coordinator was so helpful, supportive & responsive during the process. The communication was great, which also eased my mind preparing for the big day! All of the staff was friendly & inviting. We were welcomed to tour the venue prior to the date and given the freedom (within reason) to personalize the ceremony. Our wedding was absolutely perfect and I will cherish these wonderful memories for the rest of my life!

  We traveled from Cleveland, Ohio to get married in beautiful Coeur d'Alene. Since we were not local, I hoped & prayed that the venue would be everything I dreamed of. To my surprise, the cherished little bed & breakfast located in the heart of downtown exceeded my expectations! The pictures online do not justify the character, charm, and hospitality that the Blackwell holds. Our wedding coordinator was so helpful, supportive & responsive during the process. The communication was great, which also eased my mind preparing for the big day! All of the staff was friendly & inviting. We were welcomed to tour the venue prior to the date and given the freedom (within reason) to personalize the ceremony. Our wedding was absolutely perfect and I will cherish these wonderful memories for the rest of my life!
• Marybeth Sent on 12/10/2015
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We planned our wedding for a week! We wanted a simple but elegant wedding and Abby Torres of Blackwell hotel assured me that they can make it happen. All we did was show up and Abby and her staff took care of everything ! Perfect venue , ceremony, cake, champagne. Oh and she acted as on the spot wedding coordinator as well. U really can't beat that!

  We planned our wedding for a week! We wanted a simple but elegant wedding and Abby Torres of Blackwell hotel assured me that they can make it happen. All we did was show up and Abby and her staff took care of everything ! Perfect venue , ceremony, cake, champagne. Oh and she acted as on the spot wedding coordinator as well. U really can't beat that!
• Samantha Sent on 10/19/2015
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  The Blackwell hotel was the most amazing venue for our wedding! They made every effort to make sure the wedding went smoothly and beautifully. Myself, parents and bridesmaids stayed at the Blackwell the whole weekend and it made the experience 100x's better.

  The Blackwell hotel was the most amazing venue for our wedding! They made every effort to make sure the wedding went smoothly and beautifully. Myself, parents and bridesmaids stayed at the Blackwell the whole weekend and it made the experience 100x's better.
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• Joile Sent on 11/15/2014
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  In full disclosure, my now husband and I work in the wedding industry as caterers. So we have been to many venues all over the Spokane/ CDA area.
  
  The Blackwell Hotel fit our needs to a "t"! My family and friends traveled from Southern California, so having the options of renting out the entire Bed & Breakfast (for Friday and Saturday night), as well as having a venue for our wedding was a HUGE selling point for us!
  
  The hotel itself was beautiful! Imagine an old house, turned modern and chic. Let me start off by talking about the beds... Like sleeping on a cloud! Not how one would picture a "bed & breakfast" to be with old creaky beds, and questionable amenities! Oh no, this B&B was more than I could have imagined! Liz, the hotel manger, was so very accommodating! We loved that we had breakfast available for our family on both mornings. The over all experience was superb. So accommodating and an overall pleasant experience.
  
  As a wedding venue, all was great as well. Abbey worked with us (i.e. mostly our wedding planner) to coordinate our needs. We had little to worry! Abbey, like Liz, was very professional and attentive!
  
  Loved having our wedding in such a beautiful venue and working with such great professionals that helped make our day perfect!

  In full disclosure, my now husband and I work in the wedding industry as caterers. So we have been to many venues all over the Spokane/ CDA area.
  
  The Blackwell Hotel fit our needs to a "t"! My family and friends traveled from Southern California, so having the options of renting out the entire Bed & Breakfast (for Friday and Saturday night), as well as having a venue for our wedding was a HUGE selling point for us!
  
  The hotel itself was beautiful! Imagine an old house, turned modern and chic. Let me start off by talking about the beds... Like sleeping on a cloud! Not how one would picture a "bed & breakfast" to be with old creaky beds, and questionable amenities! Oh no, this B&B was more than I could have imagined! Liz, the hotel manger, was so very accommodating! We loved that we had breakfast available for our family on both mornings. The over all experience was superb. So accommodating and an overall pleasant experience.
  
  As a wedding venue, all was great as well. Abbey worked with us (i.e. mostly our wedding planner) to coordinate our needs. We had little to worry! Abbey, like Liz, was very professional and attentive!
  
  Loved having our wedding in such a beautiful venue and working with such great professionals that helped make our day perfect!
• Carol Sent on 09/29/2014
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Beautiful setting, fantastic staff. Everyone was so organized and helpful . Rooms were spacious and elegant . A perfect setting for an intimate wedding.

  Beautiful setting, fantastic staff. Everyone was so organized and helpful . Rooms were spacious and elegant . A perfect setting for an intimate wedding.
• 
  User2078561 Sent on 03/26/2015
  4.9 out of 5 rating

  4.9
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    4.5 out of 5 rating
    4.5
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    5.0
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  Held my wedding and reception at the Blackwell and was beyond pleased! Very professional and the wedding coordinator made sure all details were correct and accounted for! Also very flexible with meeting your needs/taste (taking down decorations, changing lights, etc) only thing I was displeased with was the tear down of wedding decor after the wedding, very unorganized and not how we had brought them. Still a very beautiful and perfect place for my wedding!

  Held my wedding and reception at the Blackwell and was beyond pleased! Very professional and the wedding coordinator made sure all details were correct and accounted for! Also very flexible with meeting your needs/taste (taking down decorations, changing lights, etc) only thing I was displeased with was the tear down of wedding decor after the wedding, very unorganized and not how we had brought them. Still a very beautiful and perfect place for my wedding!
• 
  User1726086 Sent on 07/22/2014
  4.4 out of 5 rating

  4.4
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  Our son and daughter-in-law were married at the Blackwell Hotel. There was plenty of room for us (four parents) and the bridal party. Quiet too (a nice surprise). Renting out the entire place made for a memorable experience that I will always cherish. Worth it! Liz (the manager) was friendly, helpful and a fun person to be around. The wedding day ran smoothly thanks to Abby. One word of advice, if you book a summer wedding try to start the ceremony as late in the day as you can to avoid the heat. 5pm or later. Keep in mind, the music must end at 10pm. Also, if you're looking for a caterer, I highly recommend Satay. The Blackwell is a wonderful hotel in a beautiful town.
  
  

  Our son and daughter-in-law were married at the Blackwell Hotel. There was plenty of room for us (four parents) and the bridal party. Quiet too (a nice surprise). Renting out the entire place made for a memorable experience that I will always cherish. Worth it! Liz (the manager) was friendly, helpful and a fun person to be around. The wedding day ran smoothly thanks to Abby. One word of advice, if you book a summer wedding try to start the ceremony as late in the day as you can to avoid the heat. 5pm or later. Keep in mind, the music must end at 10pm. Also, if you're looking for a caterer, I highly recommend Satay. The Blackwell is a wonderful hotel in a beautiful town.
  
  
• Alyssa Sent on 01/14/2019
  2 out of 5 rating

  2.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    2.0 out of 5 rating
    2.0
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0

  Failure to communicate

  I had a terrible time getting assistance via email while planning, after my deposit to hold my date was paid. After picking up the phone, they finally mustered enough customer service to barely answer questions I asked, but could not seem to keep track of details or get information straight. On the day of the event, the manager/officiant was less than welcoming or helpful. We had an amazing day despite their lack of hospitality, and it is a beautiful spot.

  I had a terrible time getting assistance via email while planning, after my deposit to hold my date was paid. After picking up the phone, they finally mustered enough customer service to barely answer questions I asked, but could not seem to keep track of details or get information straight. On the day of the event, the manager/officiant was less than welcoming or helpful. We had an amazing day despite their lack of hospitality, and it is a beautiful spot.

  Blackwell Hotel - Events & Accommodations's reply:

  Alyssa,
  I am so sorry you had a difficult time getting a hold of us and that our manager/officiant was less than welcoming or helpful. I had to let my manager go about a week ago. We truly want to make this right for you. I'll reach out to this week.
  My sincerest apologies
  Calie Wendlandt
  Owner