Black Tie Formalwear Reviews
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4.5 Very good
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75 Reviews
90% recommend it
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Brittney Sent on 09/18/20215 out of 5 rating
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Everything went great
It was a pleasure to work with this vendor, it was a great experience!!!It was a pleasure to work with this vendor, it was a great experience!!! -
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Tom C. Sent on 10/03/20205 out of 5 rating
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We Couldn't Ask for Anything More
As good as it gets! Customer service was responsive and pleasant and the suits are excellent and affordable. We would recommend to anyone!!!!!As good as it gets! Customer service was responsive and pleasant and the suits are excellent and affordable. We would recommend to anyone!!!!! -
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Matt Sent on 03/28/20185 out of 5 rating
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Head an excellent experience picking out my tux. Pricing is excellent!!!Head an excellent experience picking out my tux. Pricing is excellent!!! -
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Lindsay Sent on 10/20/20185 out of 5 rating
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will keep shopping there!
high quality products for decent priceshigh quality products for decent prices -
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Taylor Sent on 11/19/20175 out of 5 rating
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We used blacktie formal in Orland Park for our mens attire and to help order our invitations.
I was extremely happy with the service they provided, worked with us for our men who were located out of town and last minute we added my very tall brother to the line up - hes 6”6 with size 16 feet and they were able to get him a matching suit within one week of our ceremony!
Definitely recommend blacktie for those who need tuxes.We used blacktie formal in Orland Park for our mens attire and to help order our invitations.
I was extremely happy with the service they provided, worked with us for our men who were located out of town and last minute we added my very tall brother to the line up - hes 6”6 with size 16 feet and they were able to get him a matching suit within one week of our ceremony!
Definitely recommend blacktie for those who need tuxes. -
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Anna Sent on 12/25/20175 out of 5 rating
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Everything was great. Suit was ready on time and the suit looked fantastic!Everything was great. Suit was ready on time and the suit looked fantastic! -
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Lucia Sent on 09/16/20175 out of 5 rating
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I emailed Black Tie inquiring about renting tux for my 11 your old. I received a reply immediately from Sarah. She looked up the wedding parties attire, gave me options and pricing and followed up when she didn't hear back from me within a certain time frame.
Fitting and pick up was a piece of cake. Definitely recommend this place.I emailed Black Tie inquiring about renting tux for my 11 your old. I received a reply immediately from Sarah. She looked up the wedding parties attire, gave me options and pricing and followed up when she didn't hear back from me within a certain time frame.
Fitting and pick up was a piece of cake. Definitely recommend this place. -
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Tara Sent on 01/08/20185 out of 5 rating
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Black Tie Formalwear is the best!!!! It has taken me too long to write this but I am still as pleased with their service as the day of our wedding. My husband and I wanted blue/navy tuxedo's and they were more difficult to find. We went to a few places and Black Tie Formalwear had the best customer service and best price. They were so accommodating and helpful with all our questions and provided great advice. My husband even got a free suit included in the Tuxedo rental. The management team also saved us on a last minute black tie function and my husband was able to rent a tux the same day. We will always recommend this business and use them for any future rentals.
We went to the Schaumburg location but the groomsmen could pick up the tux at any of their locations.
So glad we chose Black Tie Formalwear!Black Tie Formalwear is the best!!!! It has taken me too long to write this but I am still as pleased with their service as the day of our wedding. My husband and I wanted blue/navy tuxedo's and they were more difficult to find. We went to a few places and Black Tie Formalwear had the best customer service and best price. They were so accommodating and helpful with all our questions and provided great advice. My husband even got a free suit included in the Tuxedo rental. The management team also saved us on a last minute black tie function and my husband was able to rent a tux the same day. We will always recommend this business and use them for any future rentals.
We went to the Schaumburg location but the groomsmen could pick up the tux at any of their locations.
So glad we chose Black Tie Formalwear! -
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Roxana Sent on 08/27/20175 out of 5 rating
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***** Review for West Dundee location *****
From the moment we walked in, Sarah from the West Dundee location, welcomed us and had such a warm and friendly personality!!!
Sarah thoroughly answered all our questions and set up the necessary details for our rental reservation for our July 2017 wedding. Sarah followed up with reminded emails and information and made the fittings a breeze and without stress. My husband and our son were measured accurately and their tuxedos fit absolutely perfect on wedding day!!
Our son was absolutely ecstatic about how much he loves his tuxedo!!
My husband rented a navy tuxedo and my son rented a black tuxedo.
Sarah was kind and sent a follow-up email after our wedding. Her communication and accuracy is superior!!
The West Dundee location was very clean and organized. Our tuxedos were ready and pickup and drop off was smooth!
Thank you!
Roxana and Dan***** Review for West Dundee location *****
From the moment we walked in, Sarah from the West Dundee location, welcomed us and had such a warm and friendly personality!!!
Sarah thoroughly answered all our questions and set up the necessary details for our rental reservation for our July 2017 wedding. Sarah followed up with reminded emails and information and made the fittings a breeze and without stress. My husband and our son were measured accurately and their tuxedos fit absolutely perfect on wedding day!!
Our son was absolutely ecstatic about how much he loves his tuxedo!!
My husband rented a navy tuxedo and my son rented a black tuxedo.
Sarah was kind and sent a follow-up email after our wedding. Her communication and accuracy is superior!!
The West Dundee location was very clean and organized. Our tuxedos were ready and pickup and drop off was smooth!
Thank you!
Roxana and Dan -
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Caity Sent on 10/25/20165 out of 5 rating
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We had such a great experience using Black Tie! We knew right away that we wanted charcoal grey tuxes for the guys. After going to a different name brand tux shop first, we were a little disappointed that they only had one option in that color and it was over $200 per guy. We decided to try Black Tie and are so grateful that we did! They had over 5 options in charcoal grey and the cost was significantly less. It was so easy for the guys to get fitted, even for our 3 groomsmen who live out of the state. They were able to stop in any tux store where they lived and just had to input their measurements online. I also loved being able to track which groomsmen still needed to be fitted in the Wedding Manager on their website. Pickup was easy and all of the tuxes turned out perfectly. We would highly recommend Black Tie!We had such a great experience using Black Tie! We knew right away that we wanted charcoal grey tuxes for the guys. After going to a different name brand tux shop first, we were a little disappointed that they only had one option in that color and it was over $200 per guy. We decided to try Black Tie and are so grateful that we did! They had over 5 options in charcoal grey and the cost was significantly less. It was so easy for the guys to get fitted, even for our 3 groomsmen who live out of the state. They were able to stop in any tux store where they lived and just had to input their measurements online. I also loved being able to track which groomsmen still needed to be fitted in the Wedding Manager on their website. Pickup was easy and all of the tuxes turned out perfectly. We would highly recommend Black Tie! -
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Samantha Sent on 10/11/20165 out of 5 rating
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Ken at Black Tie in Orland Park made this process so easy!! My husband, our dads, and the groomsmen looked incredible. Their prices are super competitive (if you register your email on their website, you'll get amazing offers sent to you). They were so nice every time we went into the shop to ask questions and look at different color/style combos. Measurements were pretty much perfection when everyone picked their tuxes up. One of our groomsmen needed a quick fix on his pant length and they were super quick and accommodating. The return process was also very easy! Would definitely recommend! Thank you Black Tie for everything!!!!Ken at Black Tie in Orland Park made this process so easy!! My husband, our dads, and the groomsmen looked incredible. Their prices are super competitive (if you register your email on their website, you'll get amazing offers sent to you). They were so nice every time we went into the shop to ask questions and look at different color/style combos. Measurements were pretty much perfection when everyone picked their tuxes up. One of our groomsmen needed a quick fix on his pant length and they were super quick and accommodating. The return process was also very easy! Would definitely recommend! Thank you Black Tie for everything!!!! -
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Jenny Sent on 10/05/20165 out of 5 rating
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We worked with Kyle at the Clybourn location and he was wonderful! We knew we wanted light grey, but weren't sure whether to go with suits or tuxedos.
Per Kyle's suggestion, we went with the slim fit tux and the guys looked amazing!! Black Tie was so easy to work with and had great quality rentals.
We would definitely recommend them!We worked with Kyle at the Clybourn location and he was wonderful! We knew we wanted light grey, but weren't sure whether to go with suits or tuxedos.
Per Kyle's suggestion, we went with the slim fit tux and the guys looked amazing!! Black Tie was so easy to work with and had great quality rentals.
We would definitely recommend them! -
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Katie Sent on 10/05/20165 out of 5 rating
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Sarah at the West Dundee location is great! I've worked in the bridal business for years but always on the bridal side so when it came to menswear I was completely lost. She was so knowledgeable and helpful in picking out exactly what we wanted. Pricing was way better than any of the other places we visited prior to Black Tie. She helped make the picture in my head happen and everything turned out perfect! Would highly recommend her to anyone getting married!!Sarah at the West Dundee location is great! I've worked in the bridal business for years but always on the bridal side so when it came to menswear I was completely lost. She was so knowledgeable and helpful in picking out exactly what we wanted. Pricing was way better than any of the other places we visited prior to Black Tie. She helped make the picture in my head happen and everything turned out perfect! Would highly recommend her to anyone getting married!! -
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Michele Sent on 01/13/20165 out of 5 rating
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I was recommended Black Tie in Lincoln park by a coworker and it was the best decision I ever made. Their customer service is amazing. They made looking for a tux enjoyable and painless. The workers are so friendly and willing to help and answer ANY questions we had. They even gave tux and tie color recommendations. They have AMAZING deals, such as rent one tux get one free and half off save the dates and invitations if we booked with them. I am extremely happy we went with Black Tie Lincoln Park for our tuxes. I have recommended them to so many of my engaged friends already and will continue to!I was recommended Black Tie in Lincoln park by a coworker and it was the best decision I ever made. Their customer service is amazing. They made looking for a tux enjoyable and painless. The workers are so friendly and willing to help and answer ANY questions we had. They even gave tux and tie color recommendations. They have AMAZING deals, such as rent one tux get one free and half off save the dates and invitations if we booked with them. I am extremely happy we went with Black Tie Lincoln Park for our tuxes. I have recommended them to so many of my engaged friends already and will continue to! -
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Kim Sent on 10/13/20165 out of 5 rating
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We have nothing but great things to say about Black Tie Formalwear! We had used them for our groomsmen tuxes this past June and the guys all looked amazing! My husband had 10 groomsmen with most of them being out of town which was not an issue at all. We had gone to the Chicago location, where we picked out which suits and shoes we wanted the guys to wear. It was an easy process and they had a whole collection of great looking tuxes in the store to choose from. The tuxes are also a great value given the very nice quality. We were given the information to give to the guys so they can get their measurements sent in via an online form. My husband and I also had a wedding manager login to view status on the guys getting their measurements in. The men were able to pick up their tuxes at a Black Tie Formalwear Location of their choice around the Chicago area which was very convenient and a definite plus. On our wedding day, all the guys looked really great and their tuxes fit perfectly! Thank you to Gerry, and the rest of the Black Tie Formalwear staff! We definitely recommend them for your Groomsmen Tux needs!We have nothing but great things to say about Black Tie Formalwear! We had used them for our groomsmen tuxes this past June and the guys all looked amazing! My husband had 10 groomsmen with most of them being out of town which was not an issue at all. We had gone to the Chicago location, where we picked out which suits and shoes we wanted the guys to wear. It was an easy process and they had a whole collection of great looking tuxes in the store to choose from. The tuxes are also a great value given the very nice quality. We were given the information to give to the guys so they can get their measurements sent in via an online form. My husband and I also had a wedding manager login to view status on the guys getting their measurements in. The men were able to pick up their tuxes at a Black Tie Formalwear Location of their choice around the Chicago area which was very convenient and a definite plus. On our wedding day, all the guys looked really great and their tuxes fit perfectly! Thank you to Gerry, and the rest of the Black Tie Formalwear staff! We definitely recommend them for your Groomsmen Tux needs! -
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Kimberly Sent on 01/21/20165 out of 5 rating
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The Black Tie in Joliet/Plainfield has been amazing so far. They listen to my ideas and answer any questions I have. We received half off all tuxes, and the groom not only received his tux for free but also received a free suit! Everything has gone smoothly.The Black Tie in Joliet/Plainfield has been amazing so far. They listen to my ideas and answer any questions I have. We received half off all tuxes, and the groom not only received his tux for free but also received a free suit! Everything has gone smoothly. -
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User2407220 Sent on 11/03/20155 out of 5 rating
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We worked with Tom and Kyle to get our tuxes for our wedding and they were great. We did an Ike Behar Navy tux and it was SO slick, they guys all looked great. When we first selected the tux it wasn't available, so they were great about letting us come in and have fiance (now husband!) try it on. They run a regular promotion that is rent one get one free, so I think we got a good deal. The promotion also included a free suit for my husband. We didn't have any issue with the tuxes fitting or missing pieces. (They included everything from the shoes up.) They also offer a tux pick up service for $50, so the guys just left their tuxes at the front desk of our hotel and we didn't have to worry about going back to the store to drop them off. (Great for out of town groomsmen)We worked with Tom and Kyle to get our tuxes for our wedding and they were great. We did an Ike Behar Navy tux and it was SO slick, they guys all looked great. When we first selected the tux it wasn't available, so they were great about letting us come in and have fiance (now husband!) try it on. They run a regular promotion that is rent one get one free, so I think we got a good deal. The promotion also included a free suit for my husband. We didn't have any issue with the tuxes fitting or missing pieces. (They included everything from the shoes up.) They also offer a tux pick up service for $50, so the guys just left their tuxes at the front desk of our hotel and we didn't have to worry about going back to the store to drop them off. (Great for out of town groomsmen) -
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User2531466 Sent on 02/10/20165 out of 5 rating
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Rented a tux for our wedding. They have a good basic selection, and prices were lower than another vendor we were considering. Customer service was also better. Pick-up and drop-off were seamless.Rented a tux for our wedding. They have a good basic selection, and prices were lower than another vendor we were considering. Customer service was also better. Pick-up and drop-off were seamless. -
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Tania Sent on 08/22/20155 out of 5 rating
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We had 8 groomsmen, 2 ushers, and 3 fathers, not to mention the Groom, all with different colored vests and ties, all coming from Denver and Chicago. Black tie allowed the guys to enter their measurements online and we could see on our account who had/had not submitted the measurements. Their prices were fantastic! They had a rent one, get one free sale that saved us TONS!! All the tuxes were correct when we picked them up, amazingly, and they guys looked so good, especially my husband! They even made drop off easy. We really enjoyed working with them.We had 8 groomsmen, 2 ushers, and 3 fathers, not to mention the Groom, all with different colored vests and ties, all coming from Denver and Chicago. Black tie allowed the guys to enter their measurements online and we could see on our account who had/had not submitted the measurements. Their prices were fantastic! They had a rent one, get one free sale that saved us TONS!! All the tuxes were correct when we picked them up, amazingly, and they guys looked so good, especially my husband! They even made drop off easy. We really enjoyed working with them. -
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User2233131 Sent on 07/19/20155 out of 5 rating
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The service with this company was amazing! We worked with Kyle, who was incredibly personable and even delivered an item the day of the wedding to ensure our special day was absolutely perfect. The groom, groomsmen, fathers, and ring bearer looked incredibly dapper in their well tailored tuxes. Additionally, we used this company for our wedding invitations, which turned out beautiful and we received multiple compliments on them from guests. We highly recommend this company!The service with this company was amazing! We worked with Kyle, who was incredibly personable and even delivered an item the day of the wedding to ensure our special day was absolutely perfect. The groom, groomsmen, fathers, and ring bearer looked incredibly dapper in their well tailored tuxes. Additionally, we used this company for our wedding invitations, which turned out beautiful and we received multiple compliments on them from guests. We highly recommend this company! -
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User2551105 Sent on 03/10/20165 out of 5 rating
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Fantastic company to work with! We ordered our tuxes and invitations from Black Tie in Orland Park. I would highly recommend Ken and his staff. They are all helpful, knowledgeable and wonderful to work with.Fantastic company to work with! We ordered our tuxes and invitations from Black Tie in Orland Park. I would highly recommend Ken and his staff. They are all helpful, knowledgeable and wonderful to work with. -
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Jonathan Sent on 01/04/20155 out of 5 rating
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I went to the Glen Ellyn, IL location. They were amazing! Worked well with our schedule. Tuxes came in early for pickup before our wedding. They were exactly as ordered and fit perfectly. They were extremely flexible for the return days after the wedding. I would recommend them for all tux rentals and weddings.I went to the Glen Ellyn, IL location. They were amazing! Worked well with our schedule. Tuxes came in early for pickup before our wedding. They were exactly as ordered and fit perfectly. They were extremely flexible for the return days after the wedding. I would recommend them for all tux rentals and weddings. -
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User1778933 Sent on 08/24/20145 out of 5 rating
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I was a groomsman and my 12 year old son was an usher for my sister's wedding. All of the others picked up their tuxedos at the Schaumburg location but we were able to use the more convenient Glen Ellyn location. The visits to measure were very quick. When we went for the pick up we probably didn't allow enough time before closing that evening. When we found my son's sleeves were too long, they quickly made the alterations while we waited and were not worried about staying after closing time to make sure everything was right for us. Upon returning the rentals, they were very interested to hear how everything went and were very complimentary about how my son looked when he tried on the tux.I was a groomsman and my 12 year old son was an usher for my sister's wedding. All of the others picked up their tuxedos at the Schaumburg location but we were able to use the more convenient Glen Ellyn location. The visits to measure were very quick. When we went for the pick up we probably didn't allow enough time before closing that evening. When we found my son's sleeves were too long, they quickly made the alterations while we waited and were not worried about staying after closing time to make sure everything was right for us. Upon returning the rentals, they were very interested to hear how everything went and were very complimentary about how my son looked when he tried on the tux. -
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Amy Sent on 07/15/20145 out of 5 rating
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We used Black Tie Formalwear (Lincoln Park location) for both the groomsmen tuxes and our wedding invitations. THEY ARE AMAZING!!! Their staff is so incredibly friendly and polite. They are very helpful on the phone or via e-mail. We easily picked out our tuxes with their help and we got a great Black Friday deal on them! We also selected to purchase our invitations through them because they gave us a great deal! Our invitations were a little bit of a headache due to my crazy vision (I pieced together parts of invitations from 3 different companies) and the staff at Black Tie Formalwear worked with me the entire time to get me exactly what I wanted. WIth one of the companies, they kept making mistakes on the proofs and Kyle at Black Tie was so helpful making tons of phone calls to them to make sure we got exactly what we wanted. The invitation company even sent us ½ our invitations in the wrong color so Kyle was on the phone immediately and made sure the company express shipped the correct invitations. It was great having them on my side and helping me along with this process because I’m sure I would have lost my mind without them. I hands down recommend this company for their professionalism, kindness, and quality of service!We used Black Tie Formalwear (Lincoln Park location) for both the groomsmen tuxes and our wedding invitations. THEY ARE AMAZING!!! Their staff is so incredibly friendly and polite. They are very helpful on the phone or via e-mail. We easily picked out our tuxes with their help and we got a great Black Friday deal on them! We also selected to purchase our invitations through them because they gave us a great deal! Our invitations were a little bit of a headache due to my crazy vision (I pieced together parts of invitations from 3 different companies) and the staff at Black Tie Formalwear worked with me the entire time to get me exactly what I wanted. WIth one of the companies, they kept making mistakes on the proofs and Kyle at Black Tie was so helpful making tons of phone calls to them to make sure we got exactly what we wanted. The invitation company even sent us ½ our invitations in the wrong color so Kyle was on the phone immediately and made sure the company express shipped the correct invitations. It was great having them on my side and helping me along with this process because I’m sure I would have lost my mind without them. I hands down recommend this company for their professionalism, kindness, and quality of service! -
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Jackie Sent on 04/13/20135 out of 5 rating
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The Glen Ellyn location is right down the street from us, but I actually made an appointment because of a bridal expo that I attended. They had an offer for a $50 restaurant gift card if you honored your appointment, so I figured we would go check it out since we hadn't begun our tux search yet. We worked with Karen and she was great. She took the jackets off the mannequins and switched up the vests and ties until we found something we liked. We went to Men's Wearhouse in Lombard and they didn't give us nearly as great of service as Karen provided.The Glen Ellyn location is right down the street from us, but I actually made an appointment because of a bridal expo that I attended. They had an offer for a $50 restaurant gift card if you honored your appointment, so I figured we would go check it out since we hadn't begun our tux search yet. We worked with Karen and she was great. She took the jackets off the mannequins and switched up the vests and ties until we found something we liked. We went to Men's Wearhouse in Lombard and they didn't give us nearly as great of service as Karen provided. -
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