259 Reviews for Bijou Bridal & Special Occasion
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I just said YES TO THE DRESS at Bijou! What a pleasant experience! I heard of Bijou from a friend and figured I'd give it a try. I went to the shop with ZERO expectations of buying anything, especially after an unpleasant visit from another boutique a few weeks prior. I went thinking that I would never be able to find the dress I love in my budget well I was so wrong! Despina is the lady who helped me and allowed me and my family to pull dresses we liked. She knew exactly what I wanted and saved the best dress for last. Even though I was not planning on it, there was no way I could pass up this opportunity to buy the dress of my dreams in my budget. I highly recommend this boutique to any bride. Also ask for an appointment with Despina- she really knows her stuff. She was honest, knowledgeable, and considerate. I am SOO happy I made the appointment at BIjou!
Absolutely amazing. If you're looking for a wedding dress stop looking, and book your appointment right now at Bijou with Despina!! I went into the store with no idea what kind of dress I wanted Despina was absolutely fantastic!! She helped me find the best kind of dress that fit my style and body. Found my perfect dress right away, but looked at other stores just to look around.My advice- don't waste your time shopping around! No other store compares in their level of service, knowledge, and selection. So I hurried right back and got the dress of my dreams and I couldn't be happier!
Bijou Bridal is amazing and would recommend anyone to go here. Karyn, she was AMAZING. Was very patient in helping me find "the one" dress. Coming from a girl who went to NY and actually BOUGHT at dress at Kleinfeld, HATED the NY Kleinfeld experience, Bijou was so personal and they made you feel at home.
Diana for alterations was EXQUISITE. My dress was a huge ballgown and her alterations were amazing.
MY ONLY ISSUE -- picking up my dressing friday afternoon, bc they said it would have been steamed the day of. my dress was ABSOLUTELY HORRENDOUS when I got home, hung it up and removed the bag. HORRENDOUS. It was NEVER steamed. I had to pay additional money for another boutique woman to come to my house and spend 2 hours steaming out my entire gown. this is the only reason I cannot give full stars and still haven't heard from them regarding this big problem. even after 12 hours in my dress, in and out of the limo, sitting and standing, I had NO LINES left in my satin ball gown in which they claimed that the lines were from being in the bag, BOGUS !!!! it was never steamed and almost spending 10k to their location, I still am not happy about that!
Overall, I would go back and would recommend to brides!
Very poor experience. Exceptionally poor customer service and quality. Gown ripped open the night before the wedding. We paid FULL price for the gown. When I called to ask for a partial refund, I was insulted and humiliated by the management team. Would not recommend going here. We went to the Bijou Bridal in Oakbrook, IL Lack of customer service and professionalism by the leadership in New Jersey. Poor quality dress. In fairness of the Oakbrook staff they did offer and were on the way to fix it when I called to let them know about the issue, but the bride and her sister had already resolved the issue.
I can't say enough how much I truly enjoyed working with Bijou bridal, more importantly with Hayley specifically. She was AMAZING! First about the store itself - it was easy to make appointments. I usually made them for a Saturday, as it is hard for me to get there during the week. I found that making a 4:30 appointment (their last appointment of the day) or 10am appointment (earlier in the day) made our experience less rushed or stressful. They offered a variety of gowns from different designers, all in different price ranges so it is easy to find something no matter what your budget is. Anything I tried on, I made sure to keep in my price range so I would not be disappointed :)
Now to Hayley - From my first appointment, I could tell she would really be able to help me find the dress of my dreams. You know you are working with a true professional when you can show her a picture of a gown that you are interested in and she can pick that exact dress out of an entire floor in seconds. She was incredibly patient with me, working with me over the course of 4 consultation appointments to find exactly what I wanted. We had fun, trying on multiple gowns each time I came in! I was always greeted with a smile and she was truly excited for me when I finally found my dress. She was honest with me, helping me decide what I liked and what I did not like. I went in looking for one style and wound up with something completely different (that I love!) due to her expertise. Ask for her by name, Hayley is a gem. Thank you Bijou for a wonderful experience. Can't wait to come back with my bridesmaids for their dresses!
I went to Bijou Bridal twice within a month and had Despina as my consultant. She is FANTASTIC, and really wonderful to work with. She was very kind, patient, and helpful, making the entire process very smooth. She was able to pull various dresses based on what she thought would work well, and overall was so great to work with. Bijou has a wide selection of dresses and takes good care of their customers. I highly recommend Bijou Bridal and Despina!
After seeing a handful of stores, I found THE dress at this amazing store. It has such gorgeous dresses at affordable prices. The woman who did the alterations was also great; nice and helpful. The only thing I don't like is that you can't go for a fitting/alterations on the weekends and it was sometimes hard to coordinate a time/date during the week due to crazy work hours. Either way, I don't regret choosing my dress from here. It was absolutely stunning! Thank you again!
My wedding was 8/5/17 and I had a great experience with Bijou. I never felt pressured to choose a dress and they made me feel so comfortable. I think many brides get stressed when they are dress shopping but I had the best day ever! Also, when my dress came in, my seamstress was wonderful. She paid attention to detail and made sure it was a perfect fit. I'm so happy I chose them!
This place was garbage. Its rare that i find so many things wrong with a place however i had such a terrible experience here that after i bought my dress, i went to another bridal salon & found my dream dress. Several of the workers here are super unprofessional which i observed other patrons experience. I got stuck several times with pins during my fitting and the place is unhygenic. This place is covered in dirty carpet with pins everywhere. Coming here was the biggest & worse mistake out of my wedding ventures.
My experience at Bijou was absolutely amazing. Lisa was extremely helpful and made the entire experience of both finding my dress and then setting up my fittings very easy and special. The dresses at Bijou are stunning. All different types and designs. I could not be any happier with my dress and the costumer service that I received at this Bridal store. Deanna was my favorite! She was so so sweet and was a perfectionist when it came to fitting my dress and went above and beyond to make sure that I looked beautiful for my wedding day. She was such a pleasure to work with and made me feel beautiful during each fitting I had. My dress looked SO perfect on my wedding day and I am still getting compliments on how gorgeous it looked. Bijou helped me look like a princess and I have never felt so beautiful in my entire life. Thank you so much Bijou for helping me find my perfect wedding dress and making my wedding dreams come true!
This was my first visit to a bridal shop. Megan was our consultant, and she was very responsive to our questions and pulled dresses based on what I liked. As it was my first appointment, I wanted to try on dresses that were all different styles and material so I could at least narrow down what I wanted. I left the shop with an idea of the style and dress, thanks to Megan's help.
My dress was perfect. It was tailored perfectly to my body and everything about it was great.
The women at Bijou were so helpful throughout the finding and altering of my dress. My seamstress was wonderful and created exactly what I was imagining. I was complimented all night on how amazing the dress was. The owners were absolutely wonderful and helped every step of the way. My mother also bought her dress here and was very happy with the result. Family friends recommended them and I would definitely recommend them to others.
The bridal party selected their bridesmaid dresses at Bijou Bridal and Special Occasion for my wedding on May 19, 2017. The location of the salon is convenient to all major highways; this was important for my bridal party as they were traveling for the appointment from New York, New Jersey, and Connecticut. We had the pleasure of working with Megan; she was knowledgeable and patient. Megan knew the perfect dresses to pull for my ladies to try on (this was not an easy feat). My maid of honor is petite. One of my bridesmaids is average and curvy. The other bridesmaid is plus size and insecure about her body. My junior bridesmaid (14 years old) needed a modest look. We chose the designer Bill Levkoff Style #779 in the color Regency (royal purple). I would highly recommend Megan and Bijou Bridal! - Tara (Werner) Quagliato
My mom and I visited Bijou for her Mother of the bride gown. Bijou was not my first choice as I went to another store first and had a terrible experience. The other store was so packed, all of the dresses were in plastic bags and they wouldn't let you touch them, and they were in a rush (and rude). At Bijou, they stopped and took their time to get to know my mom and I, what works for her, how does she want to look and how she wants to feel. The dresses are displayed beautifully and not in bags so you can touch, feel and easily compare dresses. Compared to other stores, it comes across that they don't have a large selection but once my mom started trying, we realized she had plenty of options. Our main goal is for my mom to not look like a "typical" mother of the bride. At Bijou, they had so many evening down dresses with decadent beading and details. The dress my mom ended up selecting was coincidentally "on tour" as I think it was a trunk show piece. We ordered the dress in late August 2016 and it was ready in December 2016 just in time for January/February alterations for an April wedding. The girls at the front desk were super polite and the sales associate (Megan I believe) didn't lie to my mom, she told her when she looked great and was very nice when saying she could go for a better option. Her honesty and compassion to my mom made me so happy because this is her days as much as it is mine. I thought the dress was also going to be $1000 but it was half the price! So not only do they have a great selection, but their pricing is on point! We didnt use Bijou for alterations as we went into the city where I was getting my dress altered. If you want high quality well known designer gowns at a great price and great customer service, go to Bijou!
I went to Bijou Bridal for my 3/25/17 wedding in October of 2015. They were extremely helpful and friendly! I tried on about 8 dresses and found the most perfect dress, but I was hesitant to make a decision so quickly, so I left and told them I'd be back. They didn't pressure me or make me feel guilty or even try to push it on me. They told me to think it over and they'll be there whenever I make up my mind. Well, no more than 5 days later I was there purchasing my BEAUTIFUL bridal gown. Thank you x a million!
I went to Bijou for my wedding dress after going to four other places. I was all over the place with my "vision" which probably drove some other consultants crazy but I finally knew exactly what I was looking for when I went to Bijou. I didn't think I'd have many options but I was able to try on SO many dresses that met most of my wish list and was within my budget. They give you free rein to look, touch, and explore all of the dresses before trying any on which I think is a big plus for a bridal salon. I went to others that did not offer the same experience which could be one reason why I did not find what I was looking for. My consultant Despina was amazing and the rest of the staff was equally enjoyable to chat with. I was even there for about an hour after closing and no one seemed to mind at all! Everyone was kind, supportive, patient, and non-pushy. Farzon completed my alterations. Altering the wedding dress was a scary thing for me but she did a beautiful job and added the perfect bustle! I highly recommend Bijou to anyone shopping for a wedding dress.
Bijou Bridal and Special Occasion in Paramus, NJ was the only salon I went into (and there were many) that made me feel the entire "bridal experience" that everyone told me I should feel when I go dress shopping. From the ladies working at the front desk, to Despina who was an ANGEL and so much fun to work with, to the managers, to the seamstress, everyone was kind, helpful, knowledgable, and just a complete pleasure to work with. If I could do it all again I would! The Stefan Jolie gown I got made me feel like a princess at my winter wedding. It got tons of compliments on how different and unique it was! I love this salon and recommend it a thousand times!! Thank you Bijou!
I got my wedding dress from Bijou Bridal and it was a great experience! I went in feeling overwhelmed by a bad experience at another bridal store and by the number of dresses at Bijou, but I told the girl helping me (Hailey) what looked good on me and the first dress she pulled was the one I bought that day. The fittings were easy and my seamstress Farzan was AMAZING. I'm so glad I worked with her. Farzan was very positive, thoroughly listened to all my concerns and gave me her honest opinions about what would look good and what would work with my body shape and my dress, was very patient, and most importantly her work is very good. Obviously I'm biased but I thought my dress turned out perfectly and fit me as well as I could have hoped it would. A huge thanks to Farzan and I highly recommend her!!
I loved all of the selection at Bijou Bridal. I originally chose my dress at the Honolulu location and both locations are working with me to prepare the dress for the big day. As soon as I arrived I felt very special and there was a huge selection. Upon ordering my dress I was sent an email with all of the information and I have been receiving updates. The staff is very helpful and I cannot wait to find my bridesmaid dresses there.
I dealt with Karen the whole time and she's amazing
Bijou Bridal is a spacious amazing bridal store. I can not say enough great things about this store! I went to the Paramus location, the store is 3 floors with mother of the bride dresses, bridesmaid dresses, and bridal gowns. From the moment you walk in you feel as if you are a part of the family. Everyone is kind, patient, and listens to what you are looking for. I particularly loved that they would pull items they think I would like based on what I was ruling out and the aspects I was looking for. No matter who you work with you are in good hands. I bought my amazing wedding gown there, my mom will be buying her dress there (she has her eye on one) and my bridesmaids will also be going there.
I can't say enough about my experience at bijou bridal. Even with my hectic schedule, I was able to find an appointment. I also loved how they communicated with me via text messages and phone calls to provide me with updates and confirmation details. I was able to find a beautiful dress within my budget. No budget is too small! Don't assume that you won't be able to find a dress at a bridal salon! You have feee range to walk the floors and find the dress of your dreams! You are able to see the price and pull as many dresses as you want. I never felt rushed and they provided me with excellent opinions and comments on every dress I selected to try on.
I cannot say enough about Bijou Bridal. They were my first wedding dress appointment and I had brought the families along for the fun day ahead! Little did I realize that day I would spot this gorgeous dress on a mannequin, try it on first out of 10 others and just completely fall in love. Right then and there I said yes to the dress! My dress was a Stefan Jolie which is their in house designer. It was just simply stunning. I returned to Bijou for my bridesmaid dresses as well to take advantage of the discount since I had bought my dress there. We picked out these gorgeous Bill Levkoff dresses in wine, and they were absolutely flattering on each and every bridesmaid of mine. Returning to Bijou for my accessory appointment, and my dress fittings was always a wonderful experience. The entire staff is professional, take their jobs very seriously, and also take the brides needs and wants very seriously as well. Betty who did my alterations was just the best. Not only was she so sweet, but truly a master of her craft. I raved about her every visit. My dress was backless and she made sure it fit my body perfectly. Overall, I highly recommend any bride to be to visit Bijou Bridal. They are very pricey but you truly get what you pay for here. I could not have asked for a better wedding dress/bridesmaid experience from start to finish. Simply the best in North Jersey!
Bijou was amazing. I had checked out two other stores and didn't receive the personal service and attention to detail, like I did at Bijou. They listened to the type of dress that I was looking for and actually picked out the dress that I ended up choosing, based on my body and what would accentuate it the best. They treated my family with warmth and were so sweet to all of us during the alterations and shopping process. I'd recommend them to all newly engaged brides-to-be because of the amazing service, beautiful selection of dresses and great staff. Also, the alterations were so easy and they really listened to my concerns and made multiple changes so that my dress fit perfectly, day of!