Big Island Tents Reviews
View more informationReviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
81 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
81
+28
User photos
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Molly M. Sent on 02/14/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Best Service Around
These guys were great! They came recommended from my wedding coordinator Kate Hickey with Sunshower Weddings. They showed up the day before the wedding and set up the tent and all of the tables and chairs just where we wanted, including an additional ceremony setup. Even the guys who took down the tent/packed up were really nice!
They were professional at every step of the way, kind, and an absolute joy to work with. Having them as a vendor for our special day put our minds at ease. They transformed our wedding into what we had dreamt of! Would highly recommend!These guys were great! They came recommended from my wedding coordinator Kate Hickey with Sunshower Weddings. They showed up the day before the wedding and set up the tent and all of the tables and chairs just where we wanted, including an additional ceremony setup. Even the guys who took down the tent/packed up were really nice!
They were professional at every step of the way, kind, and an absolute joy to work with. Having them as a vendor for our special day put our minds at ease. They transformed our wedding into what we had dreamt of! Would highly recommend! -
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Lahapa B. Sent on 11/17/20205 out of 5 rating
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Flexibility 5.0 out of 5 rating
Paul had great customer service and responded in a timely manner. The setup and take down was very quick and no problems.
Everything turned out just as I imagined it would with the clear tent and cafe lighting. Paul and Big Island tents did an amazing job and it was beautiful.Everything turned out just as I imagined it would with the clear tent and cafe lighting. Paul and Big Island tents did an amazing job and it was beautiful. -
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Will D. Sent on 10/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bar none the best decor vendor on the Big Island
We looked high and low for all of our vendors when planning our wedding. Since we did all of the planning ourselves it was very important that the vendors we picked provided excellent service, fit within our budget, and were communicative about things early so that we could respond to them in a way that fit our needs. Big Island Tents delivered on all fronts. They were able to work with us to creatively solve problems that came up last minute, and were more than willing (and certainly able) to help us deliver on those solutions in a way that ended up providing the core of a fantastic event. We loved the final product, and our guests had nothing but good things to say about it as well. When planning an event where many vendors seemed to be laid back to the point of it being a challenge, Big Island Tents stood out as absolute professionals and smooth operators and ensured our event was everything we wanted. Five stars, would recommend, and happy to advocate for their services at any time.We looked high and low for all of our vendors when planning our wedding. Since we did all of the planning ourselves it was very important that the vendors we picked provided excellent service, fit within our budget, and were communicative about things early so that we could respond to them in a way that fit our needs. Big Island Tents delivered on all fronts. They were able to work with us to creatively solve problems that came up last minute, and were more than willing (and certainly able) to help us deliver on those solutions in a way that ended up providing the core of a fantastic event. We loved the final product, and our guests had nothing but good things to say about it as well. When planning an event where many vendors seemed to be laid back to the point of it being a challenge, Big Island Tents stood out as absolute professionals and smooth operators and ensured our event was everything we wanted. Five stars, would recommend, and happy to advocate for their services at any time. -
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Naehalani Sent on 05/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say enough great things about Big Island Tents. We have worked with them for several of our larger events. In preparation for the events, the Big Island Tents team is available and proactive with communication. The set-up and takedowns are always painless and every staff member friendly and helpful! Thank you, BIT you guys are amazing!I cannot say enough great things about Big Island Tents. We have worked with them for several of our larger events. In preparation for the events, the Big Island Tents team is available and proactive with communication. The set-up and takedowns are always painless and every staff member friendly and helpful! Thank you, BIT you guys are amazing! -
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Nick B. Sent on 09/04/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Save the Day!
Paul was excellent very helpful and responsive. We ended up needing tents at the last minute due to unpredictable weather and he pulled through!Paul was excellent very helpful and responsive. We ended up needing tents at the last minute due to unpredictable weather and he pulled through!Big Island Tents's reply:
Thank you for the kind words Nick. We really enjoyed working with you and appreciate the business. Congratulations. -
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Terry C. Sent on 02/27/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Dream Team
BIT has put together a team that
takes care of every detail from the
planning stages-through the setup
and breakdown. All team members
are professional, personable, and are a pleasure to work with. You feel
very taken care of. Thank youBIT has put together a team that
takes care of every detail from the
planning stages-through the setup
and breakdown. All team members
are professional, personable, and are a pleasure to work with. You feel
very taken care of. Thank you -
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Bree K. Sent on 05/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Best!!
We rented some peacock chairs from Big Island Tents for our wedding reception. The chairs were beautiful and we are glad we used them! They made our pictures turn out extra special! Big Island Events was very easy to work with, and reasonably priced. Can’t help but recommend them for your wedding or event!!We rented some peacock chairs from Big Island Tents for our wedding reception. The chairs were beautiful and we are glad we used them! They made our pictures turn out extra special! Big Island Events was very easy to work with, and reasonably priced. Can’t help but recommend them for your wedding or event!!Big Island Tents's reply:
Thank you for the kind words. We really appreciate it and are very happy everything went well. We hope you and your loved ones are safe and healthy during these times. -
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Joseph P. Sent on 03/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best in Hawaii
For any occasion, Big Island Tents will always deliver quality service and products. The tents can also withstand any island weatehr. Mr. Simms is very professional and accommodating!For any occasion, Big Island Tents will always deliver quality service and products. The tents can also withstand any island weatehr. Mr. Simms is very professional and accommodating! -
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Heather Sent on 12/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Efficient and Professional
We reached out to Paul and team earlier in the year, not really sure what we needed or what our vision was. They were very patient and great with communication. They really took the time to answer all of our questions and help us rent the right pieces for our wedding. We were having a small intimate (25 guests) wedding and just needed a few items. We rented their farm tables and mahogany chairs, and they were beautiful for our location and dinner. Along with that, we were on the fence with renting a tent, not sure if it would be a waste of money. It was perfect! We rented the 20' x 30' clear top tent with the lighting package, and it added that perfect element to our wedding, and kept our guest dry when it decided to rain briefly after our ceremony.
The games were also a great hit with all the kids, and the kids at heart.
We loved the professionalism of the installation team, they were quick efficient and made sure to leave as little impact as possible on the grounds and property. We highly recommend using their set up and tear down service, it was a life saver, and it helped us manage our time better.We reached out to Paul and team earlier in the year, not really sure what we needed or what our vision was. They were very patient and great with communication. They really took the time to answer all of our questions and help us rent the right pieces for our wedding. We were having a small intimate (25 guests) wedding and just needed a few items. We rented their farm tables and mahogany chairs, and they were beautiful for our location and dinner. Along with that, we were on the fence with renting a tent, not sure if it would be a waste of money. It was perfect! We rented the 20' x 30' clear top tent with the lighting package, and it added that perfect element to our wedding, and kept our guest dry when it decided to rain briefly after our ceremony.
The games were also a great hit with all the kids, and the kids at heart.
We loved the professionalism of the installation team, they were quick efficient and made sure to leave as little impact as possible on the grounds and property. We highly recommend using their set up and tear down service, it was a life saver, and it helped us manage our time better. -
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C Sent on 06/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Big Island Tents did an amazing job of bringing our DIY Wedding to life on May 17, 2018!
We had our wedding in the backyard of our vacation home rental so we had to rent everything from tables to chairs and lighting from Big Island Tents. From the very start, Paul and Bob were so prompt at responding to us when we asked for an initial quote and were very helpful when we had questions or asked about other items to rent.
We were concerned that there would be rain on the day of our wedding, but Paul and Bob were there for us when we asked about whether we should get a last minute tent (we decided against one and thankfully, it didn't rain!).
The delivery guys arrived on time for set-up and pick-up and were really friendly and nice to work with. The lighting guy literally just asked us what we wanted, I showed him a photo and he said "I can do better than that" and got right to working away, creating the most amazing pattern of lights that honestly made our wedding so so beautiful.
These guys are such professionals and know exactly what they're doing. Thank you Big Island Tents for a wonderful experience and for helping us make our dream wedding a reality!!Big Island Tents did an amazing job of bringing our DIY Wedding to life on May 17, 2018!
We had our wedding in the backyard of our vacation home rental so we had to rent everything from tables to chairs and lighting from Big Island Tents. From the very start, Paul and Bob were so prompt at responding to us when we asked for an initial quote and were very helpful when we had questions or asked about other items to rent.
We were concerned that there would be rain on the day of our wedding, but Paul and Bob were there for us when we asked about whether we should get a last minute tent (we decided against one and thankfully, it didn't rain!).
The delivery guys arrived on time for set-up and pick-up and were really friendly and nice to work with. The lighting guy literally just asked us what we wanted, I showed him a photo and he said "I can do better than that" and got right to working away, creating the most amazing pattern of lights that honestly made our wedding so so beautiful.
These guys are such professionals and know exactly what they're doing. Thank you Big Island Tents for a wonderful experience and for helping us make our dream wedding a reality!!-
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Leslie Sent on 04/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Going with Big Island Tents was the best decision I made. My wedding was at Anna Ranch (an outdoor venue) and I needed to create a reception venue for 240 guests. I rented a beautiful clear tent, round tables, linens, dark wood padded chairs, a dance floor, café lighting, a generator and a couple bars. They were my one stop shop. I live in San Diego and planning a wedding 2,500 miles away was a little stressful :) However, I never stressed about my rentals. Paul was extremely helpful and responsive. He understood what I needed, worked within my budget and delivered beyond my expectations. He was patient as my guest list grew – even recommended that I get a bigger tent (that was still within my budget) – and I’m glad I listened! From the initial quote to creating the layout to the take down – everything went smoothly and seamlessly – something every bride hopes for.
Big Island Tents is best there is. Experts in what they do. Professional, polite and accommodating. Do yourself a favor and go with the best! Thank you Paul and Bob for creating my dream Waimea wedding.
More photos to come!
Going with Big Island Tents was the best decision I made. My wedding was at Anna Ranch (an outdoor venue) and I needed to create a reception venue for 240 guests. I rented a beautiful clear tent, round tables, linens, dark wood padded chairs, a dance floor, café lighting, a generator and a couple bars. They were my one stop shop. I live in San Diego and planning a wedding 2,500 miles away was a little stressful :) However, I never stressed about my rentals. Paul was extremely helpful and responsive. He understood what I needed, worked within my budget and delivered beyond my expectations. He was patient as my guest list grew – even recommended that I get a bigger tent (that was still within my budget) – and I’m glad I listened! From the initial quote to creating the layout to the take down – everything went smoothly and seamlessly – something every bride hopes for.
Big Island Tents is best there is. Experts in what they do. Professional, polite and accommodating. Do yourself a favor and go with the best! Thank you Paul and Bob for creating my dream Waimea wedding.
More photos to come!
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Molly Sent on 12/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I worked with Paul at Big Island Tents for rentals for my daughters weddding at the Holualoa Inn. Paul was great to work with, responded quickly to emails, sent pictures when requested. His staff setup and break down crews were awesome and Kai the lighting person did an amazing job.I worked with Paul at Big Island Tents for rentals for my daughters weddding at the Holualoa Inn. Paul was great to work with, responded quickly to emails, sent pictures when requested. His staff setup and break down crews were awesome and Kai the lighting person did an amazing job.-
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Mandie Sent on 06/13/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They provided me with a tent and lighting for my wedding. It looked amazing! They delivered it and picked it up right when they said they would. I would highly recommend them to anyone. Thank you for making my wedding even more beautiful.They provided me with a tent and lighting for my wedding. It looked amazing! They delivered it and picked it up right when they said they would. I would highly recommend them to anyone. Thank you for making my wedding even more beautiful. -
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Diane Sent on 06/14/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Big Island Tents is so professional and accommodating. They made my son's wedding at Kahua Ranch look absolutely fabulous. We rented a clear tent with fabric drapes, side walls and tent legs, twinkle lights, chandeliers, farm tables, gorgeous wooden chairs, lounge furniture, fire pits, torches, wooden bar, teak dance floor and stage for band. See instagram #keonani for picturesBig Island Tents is so professional and accommodating. They made my son's wedding at Kahua Ranch look absolutely fabulous. We rented a clear tent with fabric drapes, side walls and tent legs, twinkle lights, chandeliers, farm tables, gorgeous wooden chairs, lounge furniture, fire pits, torches, wooden bar, teak dance floor and stage for band. See instagram #keonani for pictures -
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Michael Sent on 06/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Big Island Tents set the bar high and put together an incredible venue for our son's graduation and his girlfriend. Both families could not have been happier with the results. The team is quick, quiet and professional beyond reproach. Well done gang! A hui hou! The Donnelly's and McMahan's.Big Island Tents set the bar high and put together an incredible venue for our son's graduation and his girlfriend. Both families could not have been happier with the results. The team is quick, quiet and professional beyond reproach. Well done gang! A hui hou! The Donnelly's and McMahan's. -
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Isaac Sent on 06/13/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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We recently used Big Island Tents for our wedding in Kona. Working with Paul was an absolute pleasure. He was always prompt to respond to our emails and questions and gave us a great deal on the equipment we needed. His team showed up right on time and was polite and professional setting up (and later taking down) the equipment. Everything went so smooth! Thank you so much Paul and Big Island Tents for your help with our special day!We recently used Big Island Tents for our wedding in Kona. Working with Paul was an absolute pleasure. He was always prompt to respond to our emails and questions and gave us a great deal on the equipment we needed. His team showed up right on time and was polite and professional setting up (and later taking down) the equipment. Everything went so smooth! Thank you so much Paul and Big Island Tents for your help with our special day! -
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Wanda Sent on 08/03/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Big Island Tents was wonderful to work with. I highly recommend them. We rented the 20x20 Tent, Farm Tables (loved them), padded chairs and the arbor structure. Everything was set up as we requested the day before the event. Paul was professional and responsive. The only thing I might have done differently was used a bigger tent. There were only 25 of us, but when the rain came we had to squeeze together a bit. I was SO thankful for the tent during the downpour. All items from Big Island Tents made my daughter's wedding day absolutely wonderful!Big Island Tents was wonderful to work with. I highly recommend them. We rented the 20x20 Tent, Farm Tables (loved them), padded chairs and the arbor structure. Everything was set up as we requested the day before the event. Paul was professional and responsive. The only thing I might have done differently was used a bigger tent. There were only 25 of us, but when the rain came we had to squeeze together a bit. I was SO thankful for the tent during the downpour. All items from Big Island Tents made my daughter's wedding day absolutely wonderful! -
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Cheryl Sent on 07/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I worked with Paul Simms from Big Island Tents and he went above and beyond for us! Originally we wanted to do café lighting throughout the entire venue but with no tent. I was hesitant because 1. The wedding was in Hilo (the rainy side) and 2. Without the tent there wouldn't be anything to hang the lights on to create that "starry night" look. But Paul put our worries to ease by offering a back-up tent in the event that it would rain and then he said that they could create a perimeter for the lighting to give us exactly what we wanted. Then came the week of the wedding. We checked the weather forecast which called for rain and we started to freak out. So to be safe we decided to go for their 40x100 tent which wasn't within our budget so we had to downgrade from our beautiful café lighting to just the basic lighting. I then went to meet with Paul the day before our wedding at our venue and I was just blown away! The tent was absolutely perfect and to my surprise there was café lighting strung out throughout the entire tent just the way I originally wanted it! Paul then told me that he knew how much we really wanted the café lighting and it was such a large tent that no other lighting would do it justice so they decided to just give it to us anyway. I mean how awesome is that!! We also ordered round and 8ft tables, white resin chairs, and white chivari chairs which they custom made just for us too!
Big Island Tents is by far the best place to go to in Hawaii if you're planning on having any type of event! They have everything you need and then some. They will go above and beyond for you and give you nothing but the absolute best products and service! We are forever grateful for everything they have done for us and we highly recommend their services! #bookbigislandtentstoday #bestinhawaii #wortheverypenny
The SawyersI worked with Paul Simms from Big Island Tents and he went above and beyond for us! Originally we wanted to do café lighting throughout the entire venue but with no tent. I was hesitant because 1. The wedding was in Hilo (the rainy side) and 2. Without the tent there wouldn't be anything to hang the lights on to create that "starry night" look. But Paul put our worries to ease by offering a back-up tent in the event that it would rain and then he said that they could create a perimeter for the lighting to give us exactly what we wanted. Then came the week of the wedding. We checked the weather forecast which called for rain and we started to freak out. So to be safe we decided to go for their 40x100 tent which wasn't within our budget so we had to downgrade from our beautiful café lighting to just the basic lighting. I then went to meet with Paul the day before our wedding at our venue and I was just blown away! The tent was absolutely perfect and to my surprise there was café lighting strung out throughout the entire tent just the way I originally wanted it! Paul then told me that he knew how much we really wanted the café lighting and it was such a large tent that no other lighting would do it justice so they decided to just give it to us anyway. I mean how awesome is that!! We also ordered round and 8ft tables, white resin chairs, and white chivari chairs which they custom made just for us too!
Big Island Tents is by far the best place to go to in Hawaii if you're planning on having any type of event! They have everything you need and then some. They will go above and beyond for you and give you nothing but the absolute best products and service! We are forever grateful for everything they have done for us and we highly recommend their services! #bookbigislandtentstoday #bestinhawaii #wortheverypenny
The Sawyers -
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Jan Sent on 05/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Big Island Tents was amazing, everything we needed was brought to us and picked up promptly!
Our wedding reception was beautiful with two big white tents under the stars in Puako!Big Island Tents was amazing, everything we needed was brought to us and picked up promptly!
Our wedding reception was beautiful with two big white tents under the stars in Puako! -
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Peter Sent on 05/07/20165 out of 5 rating
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Big Island Tents smashed it out of the park! They came in and did a beautiful tent set-up! I highly recommend the clear tents to make your event stand out with class. They had all the right equipment to get the job done professionally. They provided everything needed to create a fairytale wedding. Their equipment was well maintained, clean and top shape. There are a lot of choices out there for event set-up, but theres also the RIGHT choice, and that's Big Island Tents. Way to represent ALOHA on the Big Island boys!
Mahalo to all your staff!Big Island Tents smashed it out of the park! They came in and did a beautiful tent set-up! I highly recommend the clear tents to make your event stand out with class. They had all the right equipment to get the job done professionally. They provided everything needed to create a fairytale wedding. Their equipment was well maintained, clean and top shape. There are a lot of choices out there for event set-up, but theres also the RIGHT choice, and that's Big Island Tents. Way to represent ALOHA on the Big Island boys!
Mahalo to all your staff! -
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Meaghan Sent on 06/10/20165 out of 5 rating
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Big Island Tents was amazing! They kept up on our ever changing plans and were wonderful to work with. Paul is very prompt in responding to inquiries and our reception turned out beautiful! five stars all the way.Big Island Tents was amazing! They kept up on our ever changing plans and were wonderful to work with. Paul is very prompt in responding to inquiries and our reception turned out beautiful! five stars all the way. -
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Amanda Sent on 04/06/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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We had a wonderful experience using Big Island Tents for our recent wedding at Puakea Ranch on March 12, 2016. I rented their beautiful dark wood farm tables and matching dark wood padded folding chairs. Paul and Bob were professional, responsive and accommodating from start to finish. They were quick to respond to e-mails and phone calls, send invoices and on time for delivery and pick up. On the morning of our wedding, BIT were flexible and helpful as we figured out the best configuration for tables. We ended up pushing the tables together to create a long dramatic effect. The dark wood tables were absolutely beautiful on their own, so I only accented them with a burlap table runner, tropical floral centerpieces and votive candles. No table cloths necessary! Thank you Big Island Tents for a great rental experience!
Sincerely,
Amanda & Ryan MichelettiWe had a wonderful experience using Big Island Tents for our recent wedding at Puakea Ranch on March 12, 2016. I rented their beautiful dark wood farm tables and matching dark wood padded folding chairs. Paul and Bob were professional, responsive and accommodating from start to finish. They were quick to respond to e-mails and phone calls, send invoices and on time for delivery and pick up. On the morning of our wedding, BIT were flexible and helpful as we figured out the best configuration for tables. We ended up pushing the tables together to create a long dramatic effect. The dark wood tables were absolutely beautiful on their own, so I only accented them with a burlap table runner, tropical floral centerpieces and votive candles. No table cloths necessary! Thank you Big Island Tents for a great rental experience!
Sincerely,
Amanda & Ryan Micheletti -
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Steven Sent on 01/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I enjoyed working with Paul and Bob, both of whom were personable and responded to my questions with promptness and efficiency. Mahalo Nui guys and I apologize that your truck got stuck after the breakdown! A hui ho! In Christ, StevenI enjoyed working with Paul and Bob, both of whom were personable and responded to my questions with promptness and efficiency. Mahalo Nui guys and I apologize that your truck got stuck after the breakdown! A hui ho! In Christ, Steven -
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Lottie Sent on 11/25/20155 out of 5 rating
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A great company to work with! Great customer service, high quality product and super helpful. I highly recommend Big Island Tents!A great company to work with! Great customer service, high quality product and super helpful. I highly recommend Big Island Tents! -
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Shantelle Sent on 11/25/20155 out of 5 rating
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Flexibility 5.0 out of 5 rating
Paul Simms with Big Island Tents was extremely helpful during the entire planning process. He offered suggestions when we were unsure about what we needed. He also allowed us to get exactly what we wanted. We couldn't have had a better wedding; it was perfect. The tent was so beautiful and the lighting really complimented it. The setup crew were also very friendly and flexible. Thank you guys for all of your help in order to make our event perfect.Paul Simms with Big Island Tents was extremely helpful during the entire planning process. He offered suggestions when we were unsure about what we needed. He also allowed us to get exactly what we wanted. We couldn't have had a better wedding; it was perfect. The tent was so beautiful and the lighting really complimented it. The setup crew were also very friendly and flexible. Thank you guys for all of your help in order to make our event perfect. -
Quality of service
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