Sam's Dock Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
13 reviews
Recommended by 95% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value 4.5 out of 5 rating4.5
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Flexibility 4.6 out of 5 rating4.6
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Stafon Sent on 05/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love the professionalism that I received year over year. From Gina, Captain Mike and Joy they make the preparations for our guest experience perfect. I love the relationship we have created. Keep up the amazing work. I am a stickler when it comes to customer service and they have it down perfectly. -
Quality of service
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Chrystal Sent on 08/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Captain Mike and all of his crew were amazing!!! They kept our surprise wedding a secret, went out of their way to make sure we had everything we needed, and were WONDERFUL every step of the way to make our day perfect! -
Quality of service
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User2210659 Sent on 07/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the best time on this boat for the 4th of July. The crew and boat way exceeded our expectations!!! -
Quality of service
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Jonathan Sent on 04/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone had a great time and a lot of people said it was the best wedding they have ever been to. My wife and I also returned for a Valentine's dinner trip around the lake. Its a perfect place for a great time. -
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Michelle Sent on 04/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was unsure I even wanted to get married after looking and looking for a venue and nothing felt right, or was way out of budget. When I discovered Big D Cats, everything fell into place.
I still to this day, two years later, get told it was the best wedding ever.
Since you can cater your own food and bring in your own alcohol, it turned out to be very economical as far as weddings go. I chose a "package" that included a photographer and a DJ. You could also do the music yourself, but the DJ that came was awesome and really got the party going.
I have no hesitation in recommending this venue for a wedding or just about anything. The staff was professional and the boat itself is amazing. I also did a review on Yelp if anyone is interested. -
Quality of service
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Matthew Sent on 04/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best time ever. Capt Mike and capt. Joy were so friendly and welcoming. Absolute A+ -
Quality of service
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Anna Sent on 03/23/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Captain Mike and his crew were nothing but nice and accommodating! They were very helpful during setup and made sure my guests were comfortable. If you are looking for a peaceful, serene adventure but a ton of fun, I would highly recommend Big D Cats! -
Quality of service
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Elena Sent on 03/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We held our wedding reception on the boat and it could not have been more perfect. Captain Mike and the crew were so helpful and awesome with our guests. We especially appreciated how they worked with us to adjust as our attendee count grew. The boat was in perfect condition and the onboard audio and visual systems worked flawlessly. Several guests told us it was the most fun they had ever had at at wedding. We'll be back for dinner cruises as an annual tradition! -
Quality of service
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Peyton Sent on 03/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Earlier this month, I planned a proposal and engagement party with Captain Mike and Big D Cats. They did everything possible to make that night a success. I cannot speak highly enough of the staff and crew here; they are all amazing. They listened to all of my concerns, and did their best to accommodate every request I made. They helped coordinate with my caterer, as the event was a surprise for my now fiancé. All of my friends and family were especially thankful and impressed by the incredible service we received.
The boat itself is impeccable. Give yourself a little bit of extra time to find it, just in case you get lost, but the experience is definitely worth it. I had family members ask, "what are we supposed to do on a boat for two and a half hours?" Between the food, music, games, and beautiful picture opportunities, the evening flew by and they were all begging to do it again. There is ample space for 30+ people to fit comfortably inside the boat, and room for 20+ more on the front deck.
There are no hidden fees or tricks to be played with this company. They are very upfront and honest about costs, fees, and what is included in your package. This venue would be perfect for any sort of proposal, engagement party, rehearsal dinner, wedding, etc. as long as the group isn't terribly large. I invited 30 people to my event and we all had plenty of room to spare.
I would recommend this company and the crew to anyone who is interested in sailing with them for an event. I have absolutely zero reservations saying that. My fiancé and I took a group dinner cruise with Big D Cats and loved it so much that I booked a private event. The service level was top notch on both occasions, and you should expect nothing less. If you have any questions, the staff is very friendly and easy to talk to. -
Quality of service
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Melissa Sent on 03/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Did a great job. Loved the bartender. Everything set up and they provided anything you needed. Fantastic staff and Captain! -
Quality of service
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Lupe Sent on 03/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the best time! We cannot wait to have our 5 year anniversary party and have big d cats celebrate with us!!!! Our guest are still talking about it! -
Quality of service
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User2067954 Sent on 03/16/20154.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
The catamaran was a beautiful venue for our wedding and reception. Captain Mike and his crew were very accommodating and professional. -
Quality of service
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Jeffrey Sent on 07/10/20162 out of 5 rating2.0
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Quality of service 0 out of 5 rating0.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
Bought our own dinner since the confirmation stated dinner not provided on a Dinnner date 18+ cruise . Showed up to us being the only ones who brought our own dinner based on the email confirmation. Even the lady who was checking on us noticed that we were the only ones who brought our own dinner. I would not recommend this cruise for a couple because of the unknown of what to expect. -
Quality of service
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