Bianka Bridal Reviews

Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
68 reviews
94% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.7 out of 5 rating



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User photos

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Claire Sent on 12/19/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Such a special experience
Madelynn was fantastic. She helped me find the dress of my dreams, and even altered it after! They have such a large selection of dresses, this was the only place I tried on, and I couldn’t have been more happy with my decision.Madelynn was fantastic. She helped me find the dress of my dreams, and even altered it after! They have such a large selection of dresses, this was the only place I tried on, and I couldn’t have been more happy with my decision. -
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Keeley Sent on 01/26/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Love this shop!
I bought my gorgeous wedding dress and veil here! These ladies are awesome. The process was so easy and everything went perfectly!I bought my gorgeous wedding dress and veil here! These ladies are awesome. The process was so easy and everything went perfectly!-
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Heather Sent on 05/13/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Loving the lace
They were so nice and helpful. Had a lot of dresses to choose from and a lot of different sizes!They were so nice and helpful. Had a lot of dresses to choose from and a lot of different sizes! -
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Kate Sent on 02/03/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience!!
I'm getting married in September and this was my first time visiting a bridal shop. A friend of mine recommended that I travel from Kalamazoo to GR to check this place out. I'm so happy that I listened to her. I was searching for an intimate, private, yet fun place to go and I found exactly that at BIANKA Bridal. Their website is easy to access, and schedule an appointment. They are professional in everything from the emails to confirm my appointment time, to describing the easiest place to park for an out-of-towner. The shop is clean, eloquent, and has such a fun vibe. My consultant was Amber - she knew exactly how to handle me and give me the right amount of options... without overwhelming me. I'm SO incredibly happy that I was able to walk away with my dream dress. Not only am I still beaming from walking away with my dress but the overall experience. Thank you BIANKA Bridal!!!!!
KateI'm getting married in September and this was my first time visiting a bridal shop. A friend of mine recommended that I travel from Kalamazoo to GR to check this place out. I'm so happy that I listened to her. I was searching for an intimate, private, yet fun place to go and I found exactly that at BIANKA Bridal. Their website is easy to access, and schedule an appointment. They are professional in everything from the emails to confirm my appointment time, to describing the easiest place to park for an out-of-towner. The shop is clean, eloquent, and has such a fun vibe. My consultant was Amber - she knew exactly how to handle me and give me the right amount of options... without overwhelming me. I'm SO incredibly happy that I was able to walk away with my dream dress. Not only am I still beaming from walking away with my dress but the overall experience. Thank you BIANKA Bridal!!!!!
Kate -
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Samantha Sent on 01/24/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent Servuce
Theresa and her staff have been very helpful in finding my daughter the dress of her dreams. Their service has been excellent and everyone is so friendly.Theresa and her staff have been very helpful in finding my daughter the dress of her dreams. Their service has been excellent and everyone is so friendly. -
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Brittany Sent on 10/28/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
More than a bridal store
I cannot say enough good things about the team at BIANKA Bridal. The store is absolutely beautiful and the staff made me feel like a princess. I chose a custom Alessandra Rinaudo gown and Katia helped me pair a skirt from one dress with the gown from another. Katia went above and beyond and I appreciated her honestly through the entire process, as she did not hesitate to give her honest opinion (even if that meant I chose a cheaper option). When my dress was featured on an Italian magazine, Katia brought a copy back for me from Italy. When my mom asked for Alessandra Rinaudo perfume to surprise me on my wedding day, the staff brought it back from Italy. When I brought my 7 year-old flower girl in to try on dresses, she was treated just like a bride and had such a special day. Purchasing my dress at BIANKA was so much more than buying a dress, it was an experience. An experience that my family will always be grateful for and cherish.I cannot say enough good things about the team at BIANKA Bridal. The store is absolutely beautiful and the staff made me feel like a princess. I chose a custom Alessandra Rinaudo gown and Katia helped me pair a skirt from one dress with the gown from another. Katia went above and beyond and I appreciated her honestly through the entire process, as she did not hesitate to give her honest opinion (even if that meant I chose a cheaper option). When my dress was featured on an Italian magazine, Katia brought a copy back for me from Italy. When my mom asked for Alessandra Rinaudo perfume to surprise me on my wedding day, the staff brought it back from Italy. When I brought my 7 year-old flower girl in to try on dresses, she was treated just like a bride and had such a special day. Purchasing my dress at BIANKA was so much more than buying a dress, it was an experience. An experience that my family will always be grateful for and cherish.-
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+6 photos
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Kristen Sent on 10/12/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
If you're like me and want that "Say Yes to the Dress" experience, then Bianka is the place for you! The staff was so wonderful to work with and I found an absolutely stunning dress. Slightly (by like $500) more than I wanted to spend, BUT that included being able to have my dress custom cut for me because I'm so short lol and it was worth every penny!If you're like me and want that "Say Yes to the Dress" experience, then Bianka is the place for you! The staff was so wonderful to work with and I found an absolutely stunning dress. Slightly (by like $500) more than I wanted to spend, BUT that included being able to have my dress custom cut for me because I'm so short lol and it was worth every penny! -
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Aisha Sent on 05/28/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Such a great environment, best quality, and such helpful people. Loved my experience!Such a great environment, best quality, and such helpful people. Loved my experience! -
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Kelsey Sent on 05/27/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Bianka Bridal is hands down the best bridal shop in the Grand Rapids area. I shopped in Grand Rapids as well as in Cleveland, my hometown and also where my wedding will be. Bianka was the 1st shop I went to when I started dress shopping and it ended up being the shop that I purchased my dress from. They are so professional, nice, and really make you feel like you're part of a family. They give you their honest opinion on dresses and make really great suggestions. The dress options they have is absolutely AMAZING! They have a wide variety of dresses to choose from and they're all gorgeous, which I didn't find at other shops I went to. You will not be disappointed in Bianka Bridal.Bianka Bridal is hands down the best bridal shop in the Grand Rapids area. I shopped in Grand Rapids as well as in Cleveland, my hometown and also where my wedding will be. Bianka was the 1st shop I went to when I started dress shopping and it ended up being the shop that I purchased my dress from. They are so professional, nice, and really make you feel like you're part of a family. They give you their honest opinion on dresses and make really great suggestions. The dress options they have is absolutely AMAZING! They have a wide variety of dresses to choose from and they're all gorgeous, which I didn't find at other shops I went to. You will not be disappointed in Bianka Bridal. -
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Ellen Sent on 05/14/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great bridal experience!
Amazingly beautiful salon with a great selection of designer gowns!Amazingly beautiful salon with a great selection of designer gowns! -
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Makayla Sent on 05/02/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Experience
The Bianka Bridal team is fantastic. Amber helped me find the perfect dress after just describing what I want to look like on my wedding day. The staff is great and they are so personable!The Bianka Bridal team is fantastic. Amber helped me find the perfect dress after just describing what I want to look like on my wedding day. The staff is great and they are so personable! -
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Laine Sent on 06/28/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I loved my experience at Bianka. I unfortunately do not remember my consultant's name, maybe Ashley? She was so sweet and so so helpful. I didn't really have much of a vision for how I wanted to look on my wedding day when I went there, I knew I liked A-line dresses, and I knew I loved several Hayley Paige designs. I went there to try on one dress specifically and did not love it, then once the other dress I wanted to try on became available (another bride was trying it on when I got there) I immediately fell in love. They "jack you up" SYTTD style with a bouquet and veil to make it all look real. The photo attached is the only one I have of the full dress (waiting for the photographer's pics to come back)I loved my experience at Bianka. I unfortunately do not remember my consultant's name, maybe Ashley? She was so sweet and so so helpful. I didn't really have much of a vision for how I wanted to look on my wedding day when I went there, I knew I liked A-line dresses, and I knew I loved several Hayley Paige designs. I went there to try on one dress specifically and did not love it, then once the other dress I wanted to try on became available (another bride was trying it on when I got there) I immediately fell in love. They "jack you up" SYTTD style with a bouquet and veil to make it all look real. The photo attached is the only one I have of the full dress (waiting for the photographer's pics to come back) -
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Sadie Sent on 03/29/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
While I did not end up finding The Perfect Dress at Bianka, the service and atmosphere were top notch, and this was one my favorite bridal appointments. The shop is absolutely beautiful, and my posse of four were very comfortable in the pretty space we were assigned. Staff are very kind, professional, well-dressed, and are not pushy to make a sale. The selection and quality of dresses is wonderful. I worked with Maria, who listened carefully to my vision and pulled gorgeous dresses for me to try, and she even spoke with my mom on FaceTime from Alabama and pulled a few dresses that my mom wanted to see me in. The one and only downside to the shop is that dressing rooms are quite small and dark, but it doesn't really matter because that gives you more space to twirl in front of the mirror and your ladies. If you're a chic bride seeking a high quality, stunning gown (many of them are custom-made), I highly recommend Bianka.While I did not end up finding The Perfect Dress at Bianka, the service and atmosphere were top notch, and this was one my favorite bridal appointments. The shop is absolutely beautiful, and my posse of four were very comfortable in the pretty space we were assigned. Staff are very kind, professional, well-dressed, and are not pushy to make a sale. The selection and quality of dresses is wonderful. I worked with Maria, who listened carefully to my vision and pulled gorgeous dresses for me to try, and she even spoke with my mom on FaceTime from Alabama and pulled a few dresses that my mom wanted to see me in. The one and only downside to the shop is that dressing rooms are quite small and dark, but it doesn't really matter because that gives you more space to twirl in front of the mirror and your ladies. If you're a chic bride seeking a high quality, stunning gown (many of them are custom-made), I highly recommend Bianka. -
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Jessica Sent on 07/18/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I absolutely loved the dress I picked out for my wedding day on July 9. I had gone into Bianka Bridal thinking I knew what I wanted and left with a completely different dress I had no idea I would love so much. The fitting room was spacious and the assistant was so helpful and sweet. I couldn't ask for a better wedding dress!I absolutely loved the dress I picked out for my wedding day on July 9. I had gone into Bianka Bridal thinking I knew what I wanted and left with a completely different dress I had no idea I would love so much. The fitting room was spacious and the assistant was so helpful and sweet. I couldn't ask for a better wedding dress! -
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Sherri Sent on 07/07/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Even though I did not buy my dress at this store, I must say they were very very kind and helpful on my wedding dress journey! They were very patient and helpful!! I would recommend them to anyone!!Even though I did not buy my dress at this store, I must say they were very very kind and helpful on my wedding dress journey! They were very patient and helpful!! I would recommend them to anyone!! -
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Tara Sent on 06/12/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
best bridal store in grand rapids. great lighting helps you know what each dress actually looks like. dresses here are similarly priced but more varied and of better quality and variety than other shops around. don't buy a dress before trying on here first.best bridal store in grand rapids. great lighting helps you know what each dress actually looks like. dresses here are similarly priced but more varied and of better quality and variety than other shops around. don't buy a dress before trying on here first. -
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Sophia Sent on 06/11/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The dresses at this salon are FAR more beautiful than the rest of the salons anywhere near Grand Rapids. All designers carried by Bianka are high quality and you can tell when putting them on. I had gone dress shopping in January and found a dress I had liked. The staff at Bianka was more than accommodating while I took months to make up my mind about it and went in to try it on with different audiences multiple times. They also made sure the dress was within my budget since I loved it so much. Their jewelry options are fabulous. My earrings were perfect with my ivory gown and shimmered like crazy! We also ordered my bridesmaid dresses from them and they were beautiful. Thanks so much for making my day picture perfect ladies! xoxoThe dresses at this salon are FAR more beautiful than the rest of the salons anywhere near Grand Rapids. All designers carried by Bianka are high quality and you can tell when putting them on. I had gone dress shopping in January and found a dress I had liked. The staff at Bianka was more than accommodating while I took months to make up my mind about it and went in to try it on with different audiences multiple times. They also made sure the dress was within my budget since I loved it so much. Their jewelry options are fabulous. My earrings were perfect with my ivory gown and shimmered like crazy! We also ordered my bridesmaid dresses from them and they were beautiful. Thanks so much for making my day picture perfect ladies! xoxo -
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User2616908 Sent on 05/22/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
BIANKA Bridal was definitely my favorite experience dress shopping. Maria was so helpful in finding dress options that were within my price range and style. And she gave great feedback as I figured out which dress to say yes to. I recommend BIANKA Bridal to any bride. The whole experience was amazing and something I'll never forget! Thanks Maria for being so helpful.BIANKA Bridal was definitely my favorite experience dress shopping. Maria was so helpful in finding dress options that were within my price range and style. And she gave great feedback as I figured out which dress to say yes to. I recommend BIANKA Bridal to any bride. The whole experience was amazing and something I'll never forget! Thanks Maria for being so helpful. -
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Alina Sent on 05/02/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
By far the best bridal shop in Grand Rapids. Besides a wonderful collection of bridal gowns at affordable prices, Bianka Bridal is a gorgeous boutique with super friendly and helpful staff. I've been looking everywhere for the perfect dress and I finally found it here. Katia helped during my first my appointment and at my second visit Maria helped me with everything I needed. Communicating with them was super easy and Katia replied to all my e-mail within hours.
If you're looking for more than just a dress and you want a beautiful experience for such a wonderful moment in your life, Bianka Bridal is the place to go. :)By far the best bridal shop in Grand Rapids. Besides a wonderful collection of bridal gowns at affordable prices, Bianka Bridal is a gorgeous boutique with super friendly and helpful staff. I've been looking everywhere for the perfect dress and I finally found it here. Katia helped during my first my appointment and at my second visit Maria helped me with everything I needed. Communicating with them was super easy and Katia replied to all my e-mail within hours.
If you're looking for more than just a dress and you want a beautiful experience for such a wonderful moment in your life, Bianka Bridal is the place to go. :) -
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Megan Sent on 05/02/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I visited 3 bridal shops in search for my perfect dress, and my experience with Bianka Bridal was incomparable to the others. When I visited Bianka for the first time, I didn't have an appointment but Ashley made sure I felt welcomed and she paid attention to my mom and I even though there were others in the store who had reserved time. When I returned to Bianka for the 2nd time, I had 6 members of my bridal party with me and things got kind of crazy. Maria helped to keep the peace and gave me encouraging words while helping me into each dress. I never felt uncomfortable or pressured into buying anything. She pulled dressed in my price range and when my bridesmaids found other dresses (out of my price range) she politely let me know before trying them on. She really made the day all about ME and reassured me not to try to please everyone else. My overall experience here was exceptional and best of all, I said yes to the dress!I visited 3 bridal shops in search for my perfect dress, and my experience with Bianka Bridal was incomparable to the others. When I visited Bianka for the first time, I didn't have an appointment but Ashley made sure I felt welcomed and she paid attention to my mom and I even though there were others in the store who had reserved time. When I returned to Bianka for the 2nd time, I had 6 members of my bridal party with me and things got kind of crazy. Maria helped to keep the peace and gave me encouraging words while helping me into each dress. I never felt uncomfortable or pressured into buying anything. She pulled dressed in my price range and when my bridesmaids found other dresses (out of my price range) she politely let me know before trying them on. She really made the day all about ME and reassured me not to try to please everyone else. My overall experience here was exceptional and best of all, I said yes to the dress! -
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Regine Sent on 04/09/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Definitely make this one of your stops for wedding gown shopping. They have gowns and the accessories that you might need. I was really apprehensive about wedding gown shopping, but she made the experience delightful. I have not wedding planned ever, and didn't know anything about gowns, however Maria helped me narrow down a style i would like and looks good on me. She was lovely, and I was pleasantly surprised that she didn't push for a sale. Bianka Bridal has the loveliest dresses, and Maria helped me find gowns within my price range. I would recommend setting an appointment, it was really nice to have the dressing area "all to myself."Definitely make this one of your stops for wedding gown shopping. They have gowns and the accessories that you might need. I was really apprehensive about wedding gown shopping, but she made the experience delightful. I have not wedding planned ever, and didn't know anything about gowns, however Maria helped me narrow down a style i would like and looks good on me. She was lovely, and I was pleasantly surprised that she didn't push for a sale. Bianka Bridal has the loveliest dresses, and Maria helped me find gowns within my price range. I would recommend setting an appointment, it was really nice to have the dressing area "all to myself." -
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Karen Sent on 01/05/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I had a wonderful experience at Bianka Bridal. Both the storefront and the fitting area are really lovely and comfortable. When we booked the appointment, they mentioned it was a very busy time, but it didn't feel crowded at all. Very much the opposite, I had plenty of private space. I didn't arrive with a picture of exactly what I was looking for and Maria was so patient and helpful in narrowing things down. She selected a dress I wouldn't have taken a second look at and once I had it on, I fell in love. She didn't put any pressure on me, and when I called a week later to order she was very concerned about getting all the details exact so she could be sure about ordering the appropriate size. Now I just can't wait for my dress to arrive! Thank you Maria!I had a wonderful experience at Bianka Bridal. Both the storefront and the fitting area are really lovely and comfortable. When we booked the appointment, they mentioned it was a very busy time, but it didn't feel crowded at all. Very much the opposite, I had plenty of private space. I didn't arrive with a picture of exactly what I was looking for and Maria was so patient and helpful in narrowing things down. She selected a dress I wouldn't have taken a second look at and once I had it on, I fell in love. She didn't put any pressure on me, and when I called a week later to order she was very concerned about getting all the details exact so she could be sure about ordering the appropriate size. Now I just can't wait for my dress to arrive! Thank you Maria! -
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Kate Sent on 12/29/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience at Bianka! It was the fifth store I visited and by far my favorite, they were kind and informative and made me feel so comfortable! I had a good idea of the style I wanted and they pulled several stunning options for me and I was able to say yes to the dress with confidence! Dress came in early too which was a bonus!! :)Great experience at Bianka! It was the fifth store I visited and by far my favorite, they were kind and informative and made me feel so comfortable! I had a good idea of the style I wanted and they pulled several stunning options for me and I was able to say yes to the dress with confidence! Dress came in early too which was a bonus!! :) -
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Jessica Sent on 12/21/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I would highly recommend Bianka Bridal to any bride looking for her dream wedding dress. Not only did they have an impressive selection of gowns and designers, but the experience I had far surpassed that of any experience I had elsewhere in Grand Rapids. Katia and Ashley made me feel very comfortable and like a bride. They were very helpful and genuine. They even let my guests and I celebrate my purchase. The day we spent in the store never felt rushed or like a chore. These girls went above and beyond for me!I would highly recommend Bianka Bridal to any bride looking for her dream wedding dress. Not only did they have an impressive selection of gowns and designers, but the experience I had far surpassed that of any experience I had elsewhere in Grand Rapids. Katia and Ashley made me feel very comfortable and like a bride. They were very helpful and genuine. They even let my guests and I celebrate my purchase. The day we spent in the store never felt rushed or like a chore. These girls went above and beyond for me! -
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Lauren Sent on 11/20/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Bianka Bridal is such a gorgeous wedding dress boutique. The atmosphere is charming and the staff is friendly. They were extremely helpful when I was trying to find my gown. One of the consultants actually recommended a dress I hadn't even thought to try on. Turns out it's THE dress!Bianka Bridal is such a gorgeous wedding dress boutique. The atmosphere is charming and the staff is friendly. They were extremely helpful when I was trying to find my gown. One of the consultants actually recommended a dress I hadn't even thought to try on. Turns out it's THE dress! -
Quality of service
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