Betty Rose Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
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Featured
Monica Sent on 11/13/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!
We are still waiting on our wedding photos so I will post that as soon as I receive them. Their services were excellent. I would highly recommend them. They are dependable and professional. We booked a makeup and hair trial and they worked tiressly both during and after the trial to get the exact look I was going for. I did use them for an Indian wedding and they were able to seemlessly transition between styles without any issues. They were affordable and were flexible the day of my wedding. They were able to incorporate all my bridesmaids and mother and mother-in-law. One bridesmaid mentioned that as they were leaving, they noticed she needed a little extra on the way out and they spent extra time with her to make sure she looked perfect. I highly recommend them. -
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Valerie Sent on 10/25/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So sweet and talented!!
Alanna and Aleka were absolutely amazing! They made me feel so beautiful, had great energy to be around the morning of and were so sweet! My first trial didn’t go as expected and I was disappointed, Alanna responded with so much kindness and took over herself to make sure it was everything I wanted! Both my hair and makeup were beautiful and it was so nice to not have to worry about it myself on the big day!!-
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+3 photos
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Amraj Sent on 08/05/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book them!
Danielle from Betty Rose was an absolute delight to work with! From the very first conversation, it was clear she brings both heart and expertise to her craft. I especially appreciated how thoughtfully she shared insights about makeup and how it interacts with different skin types—her knowledge made me feel completely at ease. She took the time to understand what would work best for me and delivered a flawless, long-lasting look that felt both elevated and me. Beyond her talent, Danielle’s calming and kind presence was such a gift on a busy day. I’d work with her again in a heartbeat!
Also, I wanted to give a HUGE shoutout to Alanna who helped figure out all logistics/questions to make this a successful makeup session. Without her help to answer my questions, I would've felt a little more anxiety to find someone for the event. Thank you Betty Rose team! -
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Anna Sent on 06/16/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Award Winning!
Alanna and Laura from Betty Rose made all of us look stunning for my daughter's wedding. They traveled to Santa Fe. They arrived on time, set up quickly and went to work. The compliments from all of our guest is the testimony to how these two ladies turned us into beautiful women that day. The bride was a picture perfect princess from her hair to her makeup.
Laura followed each of our own pictures we had chosen for our hair. She made each one of us look exactly like we had wanted.
Alanna was a master. Our makeup was fresh, natural and made us all look stunning.
If you are planning your wedding I would highly recommend using Betty Rose!
I wish I lived in Albuquerque. I would be a regular at her shop. -
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Kalie Sent on 11/26/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING! Such beautiful work
Betty Rose is incredible, and I cannot say enough good things about them! They recently did my hair and make-up as well as the hair and make-up for my wedding party, and they did an incredible job! They were a pleasure to work with, had excellent communication skills, and their work is outstanding. I highly recommend them for hair and makeup! -
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Nicolette Sent on 11/01/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful hair and makeup
I hired Betty Rose for my hair and makeup for my Wedding in October. Jackie was very sweet, professional and organized. She did both hair and makeup for myself, my mom, and my bridesmaids. We all looked so beautiful and received so many compliments the whole night! Jackie was efficient, easy to work with, and so kind. I highly recommend her! -
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Dominique Sent on 04/18/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Will go above and beyond
I have been in contact with Alanna Ferre through messages for awhile and she provided me with very detailed information on services and even how a timeline might look if they were booked. Unfortunately I had to take a little break from wedding planning and in that time she was book. BUT she was SO SWEET and generous to provide me with referrals and all their information! Unusually it's a too bad so sad deal, but for her to still try and help say so much about her business!
So if you are lucky enough to book with Betty Rose, you are in the BEST of hands! -
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Brittney Sent on 10/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best of the best!
Alanna and her team are the best of the best! Not only are they the most talented, but they are kind and positive, warm and welcoming. They are the exact presence you want in your room on your wedding day. I have worked with hair and makeup teams all over the world for over a decade, and they are up there with the best! I am truly going to miss them, as they became such a fun and lovely part of my wedding planning. -
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Mikayla Sent on 01/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience with this team!
The Betty Rose team was absolutely phenomenal!! Alana and Savannah are the sweetest! Savannah is very detailed and precise in her work, with her light hand. Both Alana and Savannah were so welcoming and great at holding conversation with me. I recommend Betty Rose to everyone I meet! This group of girls are punctual, professional and very talented in many different scopes. I have never felt so beautiful! -
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Lauren Sent on 01/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best makeup artist!!
I’ve had my make up down by Betty Rose by Alanna for other weddings I’ve been in and was so happy with how I looked so it was no question I’d hire them for my wedding! They didn’t disappoint, I have never felt as pretty as I did on my wedding day! Alanna and her team are the absolute best and I recommend them to everyone I know. Not only are they amazing at their craft but they are so professional and so personable, they made everyone feel comfortable and that was really important to me! I will definitely be booking them for other events in the future!! -
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Katie Sent on 01/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One of the best artists in the biz!
We've had the privilege of working with Alana and her team for several now and there just isn't anyone better. She's flawless every time, a complete gem of a human being, super hard working and punctual (which is CRITICAL on Wedding Day) and she's just a SUPER DOWN soul! We know every Bride her hands touch is going to be solid gold. Can't recommend this team enough!-
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+4 photos
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Frankie Sent on 12/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bride Glam of Your Dreams
I had the honor of working with Alanna from Betty Rose for a wedding dress campaign with Kellylin Couture out of New Zealand. I knew that for such task that I needed to work with the best and she by far exceeded my exceptions! She is absolutely phenomenal at her craft. My client left her studio feeling like a total babe! Since then we have had the opportunity to serve many other clients together and she kills it every time.
Alanna, I seriously can't thank you enough! You are truly a gem in this desert!-
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+2 photos
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Christina Sent on 10/21/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Artists - everything was beautiful!
Betty Rose offers an amazing team of women. Alanna and her team are so talented, sweet, exceptionally organized, flexible and kind!
Despite having to move our wedding, postponing five times due to COVID-19, Alanna worked with me every time and was always such a positive and kind force. I’m eternally grateful to have had a chance to secure her and her team for our wedding. All of my bridesmaids felt and looked stunning!
Everyone’s makeup looked fantastic all day and into the night and the application was flawless. They took their time with everyone, did touch ups and provided such a wonderful and relaxing experience for myself and my girls and my mom. I can’t say enough about them! Five stars all the way around. They are dependable, supportive and an amazing team of professionals!-
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+2 photos
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Sarah Sent on 05/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning makeup and hair!
Laura did my hair and makeup and I was so happy with how it all turned out. Not only did she make me look beautiful but she was such a calm and positive presence. She took the time to color match my skin and was patient when my eyes kept watering. I was so thrilled to have Laura be my beauty expert on my big days! -
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Lisa Sent on 12/26/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flawless Bride!!
Highly recommend! Alanna is world class! Alanna applied my makeup for my wedding day this December. She was punctual, professional and incredibly kind. She made sure to apply makeup specific to my skin type to make sure I was comfortable on my special day. My skin looked absolutely fresh and flawless and my makeup lasted all day and night! I could not be happier with Alanna’s service and professionalism. Thanks again Alanna! -
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Molly Sent on 11/01/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience with Alanna & her team
This is long overdue (got married in October 2019), but wanted to write a review because Alanna was so amazing. She was so easy to work with from start to finish - super responsive and flexible throughout the entire process - and she was so considerate and professional. I had a large wedding party, so her team joined and they are amazing as well. They made everyone feel and look beautiful, even my 60-year-old mom! Would highly recommend working with her - she listens to your needs and wants and made me feel so beautiful on the most important day of my life! I'd chose Alanna and her team 100x over, and you should too. She's worth every penny! -
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Noell Sent on 10/05/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hire Alanna - she is the best!
Alanna is a truly special person. Sweet, caring, and committed to making every member of the bridal party feel special. She made my wedding day beauty dreams come true. Her artistry was flawless and she was totally open to my questions, suggestions, and tweaks. Hire her - stop looking - just do it. You will never regret it. -
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Victoria Sent on 07/31/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding makeup
Ashley did an absolutely amazing job with my makeup for my wedding! My makeup was elegant and timeless, just what I wanted. The responsiveness and professionalism was great, which was very helpful while planning a wedding. I would highly recommend for your big day glam, she rocked it! -
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Kelsey Sent on 07/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best!
There aren’t enough wonderful things to say about Alanna and her services. She made the bride, all the bridesmaids, and MOB feel their absolute best which translated to unbeatable confidence and truly flawless looks. We are so grateful she was able to travel to AZ for our wedding!! -
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Erika Sent on 07/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Experience!
Alanna and the Betty Rose Team are one of the best I’ve ever worked with. I have used Alanna as my makeup artist for many of my big events. I have even had her travel to me because I am so impressed by her work! She is not only great at what she does, she has such an awesome personality which makes you feel comfortable. She listens to your needs of what your looking for, while giving you her recommendations from expertise. Currently I am planning my wedding around this crazy time with Covid, which has been extremely stressful. Her and her team have been so helpful and great with communicating with me on planning. I would highly recommend her! -
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Natalie Sent on 07/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best makeup artists in New Mexico!
Alanna and the entire BettyRose Team are absolutely amazing! I have had the pleasure of getting my makeup done by Alanna and several of her artists in the past when being apart of a bridal party for friends and family. The professionalism, talent and friendliness that comes with their services are truly unmatched. Alanna brightens up the room and brings such a positive, calming vibe in the midst of the craziness that often comes along during the getting ready wedding day craze. Not to mention, she and her team will make you feel like your best self!
My personal wedding was originally planned for September 19, 2020. Unfortunately, due to COVID19, the decision to postpone my wedding until 2021 was made 3 months prior to my wedding date. Alanna handled my sadden and somewhat panicky self so graciously and worked with me to reschedule for the 2021 date. Her promptness and communication was so appreciated. I cannot wait for myself and my bridal party to have our makeup done by BettyRose next year! Hands down, the best makeup artists in New Mexico! -
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Marina Sent on 07/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So amazing!
Amazing!! So chill so good. I loved my makeup! Definitely helped to make my wedding feel calm, cool, collected. Would recommend 100%. -
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Haley Sent on 07/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So professional and sweet!
I had my make up done by Alanna for my wedding in November. She was so professional and sweet. I was able to give her pictures and ideas of what I wanted and she knew exactly what she was doing. She was very responsive to my messages and she was very clean and was not late on any services. She also gave me tips on wedding skin care and what to do weeks leading up to the wedding to prep my skin to make it a beautiful canvas for her work! I highly recommend her she is amazing! Made my dream make up come true 💕 -
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Kelly Sent on 07/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly Sutter
I found Alanna through instagram and immediately loved how sweet and quick to respond she was. As our wedding plans slowly fell apart during covid, she was there for us every step of the way as we rearranged our wedding plans. We eloped on June 6, and despite the global pandemic still taking place, she showed up for us (full PPE equipped, also). Alanna made me feel so comfortable and really helped me to enjoy the day, despite it not being what we had planned. My make up turned out stunning! I came in with very little vision of what I wanted and she was able to bring it to life and make me feel stunning.
We are celebrating our marriage with our friends and family later this year in Texas, and Alanna has been so accommodating and flexible as our plans have shifted. I can’t wait to celebrate with her again this year! -
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Rebecca Sent on 07/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
No worries with Alanna!
I still needed a makeup artist for my wedding just 3 weeks before my day. Although Alanna is usually booked months and months out, I was lucky enough to book her on short notice because of so many postponed weddings this season. Alanna was so incredibly friendly and professional, and she knows her stuff! I had a fantastic trial with her where she spent nearly 2 hours perfecting my look for the big day. She encouraged and listened to notes and critiques to make sure I liked what I saw in the mirror...as she will tell you, nothing hurts her feelings! The day of she did makeup for my mom, two bridesmaids, and myself perfectly on schedule with time for touch-ups. She was entirely professional while still friendly, making the morning-of so light-hearted and fun. She even left the area she worked in spotless, which was so appreciated since we got ready in my parents' home. I cannot recommend Alanna enough and feel so lucky we got to have her for my big day! -
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Keriann Sent on 12/09/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection!
Alanna is absolutely fabulous to work with! She was so professional, super patient with our large bridal party, and made everyone look absolutely perfect. I can’t recommend her more!! -
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Amy N. Sent on 12/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Definitely recommended!
I'm Asian with hooded eyes so I wanted to find someone who would know how to work with my eye shape. I worked with Alanna 3 times (trial, rehearsal, and wedding) and she was amazing each time! Her skills are great, she made me feel glamorous yet myself at the same time. She listened to exactly what I wanted. She also did my bridesmaids and mothers who all loved their makeup too. Not only is she a great make up artist, she is warm and bubbly to boot! Loved working with her and highly recommend. -
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Crina Sent on 12/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best makeup experience ever
Alanna’s team was absolutely amazing. Their work is beautiful and they truly care about their clients and their special day. My makeup stayed on the whole day and made me feel like a princess :)Betty Rose's reply:
You were wonderful and thank you for having us!!! Thank you so much for taking the time out to review us!! You’re an angel, happy holidays love! -
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Tori Sent on 09/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alanna is amaaaazing!
Alanna did my trail and makeup for my wedding and she is an absolutely amazing makeup artist!!! I don't wear a ton of makeup so I never know how to describe exactly what I want, but Alanna made me feel comfortable through out the entire process and absolutely NAILED a soft glam look!! She also brought Ashley from her team for half of the bridal party and she also did an incredible job. I wish they could come do my makeup every day!! -
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Marisa Sent on 06/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Savannah did an amazing job on our makeup for my wedding!
Savannah did my bridal makeup and bridesmaids makeup for my wedding, June 2019. The outcome was BEAUTIFUL. She is a talented makeup artist, very professional, and a sweet bubble of energy. Having her with us on this amazing day made things flow more smoothly as I trusted that she’d do the job perfectly! Thanks Savannah!!! ❤️ -
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Jenna Sent on 06/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply Beautiful
Ashley Romero was phenomenal! She allowed me to do two beauty trials to really nail the look I was going for, she had a large variety of make-up from urban decay, smashbox and Nyx. All the makeup she used didn't feel heavy or clog my pores, her makeup even stayed on all day and night well into 1 a.m. I have never been one to feel beautiful but she made me feel stunning by enhancing my best features and minimizing the ones I didn't want to highlight. Ashley was quiet but listened to everything I wanted, she never put any style on my face that she thought would look bad. If you want to look and feel beautiful Ashley is the perfect person for you! -
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Elizabeth Sent on 02/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!! Absolutely nothing bad about this experience!!
Alanna was fantastic!! I got married in October 2018 and used her for my bridal makeup and for my bridesmaids. She made us all look so beautiful and my makeup lasted all day. Worth every penny and more. If I ever need makeup done for any reason in the future I will definitely be reaching out to her again. She is incredibly sweet and I don't think I could have found anyone better to make me feel so beautiful on my wedding day. Also, from my husband he was scared that I would not look like myself (I don't wear a lot of makeup on a day-to-day basis), and he loved the makeup look she did on me because he said I still looked like me :). -
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Alba Sent on 01/28/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Kind and thorough
This wonderful woman was quick to respond and thorough in explaining her prices and process. I am delighted to have spoken with her. She was unfortunately not available on my wedding date but I will definitely be contacting her for other events in the future. -
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K.l. Sent on 01/15/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Makeup Artist didn’t bring the Makeup to my wedding
I used Betty Rose for my wedding in 2021. Wedding hair and makeup for just me and one other person was $600, which was more than the cost for my whole bridal party for my first wedding, but it seemed like a good and professional company. We did two trials to finalize my look and makeup products for the big day to nail down what would work for my skin since I have specific skin issues to address. Great. Things seemed to be going smoothly and details worked out. Except on the day of the wedding the MUA arrived without the products we specifically picked and used in the trials. She said another MUA took those products that day (?), so we ended up having to use my own makeup from my purse I brought with me to the wedding venue. Because of this, my wedding day look didn’t end up looking like I had envisioned and I don’t believe was worth the cost of the services. Having gotten my makeup done professionally for many events for over the years I can def. say this was a first, and will be the last time I use this company.Betty Rose's reply:
Hi K.I.,
Thank you for bringing this to our attention. I am deeply sorry to hear this was your experience. Our clients are precious to us and this is not how we want anyone to feel, especially on such a monumental day. Each team member is responsible for bringing their kit in full to every wedding; any missing foundation or supplies is not acceptable & this should not have happened. As this is the first I am hearing of this situation, I would love if you would give us the chance to make it right. Our calendars do not show that we had a wedding booked on the listed date Monday, 11/1/21, so I do not have a way of figuring out who to contact. If you could please reach out to me via email, I would be happy to look into this and refund your final payment. Again, on behalf of the entire team, I am so sorry and will be correcting this internally. -
Quality of service
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