Best Western Plus Dubuque Hotel & Conference Center Reviews
Reviews
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![Abbey]()
Abbey Sent on 02/20/2025We love A'undie!!!
When we started planning our wedding we knew that we wanted our reception to be held at the Best Western Plus Dubuque Hotel & Convention Center. What we didn't know was how amazing the experience would be for us from start to finish. When we met A'undie we knew immediately that we were in great hands! A'undie's knowledge of the wedding planning process was a saving grace - her guidance, style and commitment made our special day even more fabulous than we could have imagined!!
We held our rehearsal dinner and wedding reception at the Best Western. Our guests, both travelers and locals, were amazed by the banquet hall and the hotel! A'undie and her team put so much dedication and hard work in to our special day. We are so grateful to have had the opportunity to work with her and the Best Western!!!! -
Courtney Sent on 06/26/2021
Great Place!
Diana was fabulous to work with! She made sure everything was ready for us! The size of the location was perfect the the amount of guests we had. -
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![Lacey]()
Lacey Sent on 06/24/2021Kammes Wedding
My husband and I were originally supposed to have our wedding reception in Galena, IL. However with COVID, Illinois was not letting up on restrictions. After emailing several places in Dubuque to see if any venues had cancellations or openings, Diana, The Sales Director, at Best Western emailed us back super quickly and let us know they did have a cancellation and that our date was open! Diana and the entire Best Western staff were so helpful through the entire process and for being a last minute booking for a wedding reception, you would not have even known we had to switch locations! They worked with us SO well and made everything run smoothly! I can’t say thank you enough to Diana and the staff at Best Western for making my husband and I’s wedding reception so spectacular! With much gratitude, THANK YOU! -
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Jenna Sent on 10/19/2020
5 out of 5!
Very happy with our decision to select the Best Western for our September wedding reception! Although planning began pre- Covid, Diana and the Best Western team were helpful down to every detail and flexible with any last minute changes. Diana's experience and organization made the process super seamless. My husband and I have received many compliments on the meal, service of the staff and overall experience! Highly recommend! -
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![Tricia]()
Tricia Sent on 10/02/2020Steiner/Lansing Wedding
My husband and I made the right decision when we decided on the Best Western as our reception hall. Diana Schulz, Sales Director for the Best Western, made my husband and I feel so confident that our vision would be carried out for our reception. She was so professional and even helped us plan our second wedding reception due to COVID 19. Diana was so accommodating and made us, my family and friends feel so welcome. The vision we had for our reception happened and was absolutely beautiful! Many of our wedding guests complimented us on our food selection there and how clean the hotel was. Our family members and friends had rooms at the Best Western and they enjoyed their stay, and also enjoyed taking advantage of the new pool and deck area. Tim, head of
maintenance for the Best Western, was also so professional and helped set up and answer any additional questions we had. He made us feel very welcome.
Overall, I highly recommend the Best Western Plus Dubuque Hotel & Conference Center for any occasion!
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![Hannah]()
Hannah Sent on 06/12/2019April wedding
Dianna was wonderful to work with. Very responsive and flexible with what we wanted. The hotel staff was so friendly and helpful for the whole weekend. And the poolside was great for our relaxed rehearsal dinner. -
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Tara Sent on 10/03/2018I loved working with Diana. She was nice, professional, responded in a timely manner, and accommodating. Her and her staff worked with us to ensure our reception went smoothly. We had a little issue with the champagne for toasts, however, once addressed with her team, they responded very quickly to correct the issue. Food, for the most part, was amazing. The herb chicken we ate, had too much herbs, which was overpowering. The pork, mashed potatoes, baby reds, green beans, corn, and salad was outstanding. With the remodeling mid 2018, the room looks amazing and more modern. We got the highest package available and with everything put together, our reception was so beautiful. Highly recommended!
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Alexa Sent on 09/24/2020
Wedding weekend
The Best Western was a great experience. All of our family and friends enjoyed the stay there and also the wedding reception we had despite the situation we had to work around. Diana and her team were quick reacting and so inviting to us and for us. My husband and I had to quickly react to the fact that our ceremony was supposed to be outside and the day before there was a severe thunderstorm warning. We got an extra room just in case it did rain and Diana went right into action mode. I cannot thank her enough for all the emails back and forth with several of us, rescheduling our food tasting twice because of our busy schedule, and helping us set up for our big day.
We also loved the Old Chicago restaurant and team. They did a fantastic job with the food and curiousness throughout the whole weekend. The general manager and assistant manger were so kind and helpful with the different meals we needed for dietary restrictions with our family (i know... we are needy). But they did a great job with smiles on their faces not only in the restaurant but the staff during the reception. The bridal suit was more than enough space to put two hair dressers, a makeup artist, food, beverages, and the whole bridal party with the moms. The guys got ready in our room which was enough space and my husband loved the relaxation on his own the night before with the jacuzzi.
Cannot say enough about that weekend; To the lady who was working the front desk, to the cleaning crew, to Diana, and to the all the staff that helped with the wedding; Thank you for allowing us to celebrate one of the best days for us. Thank you thank you thank you!
Alexa & Chad Turrell -
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![Abby]()
Abby Sent on 05/05/2012Working with Stephanie was awesome. If she tells you her sister can do you wedding for cheap, shes just trying to get you to book. Over all she was great to work with. We did a buffet, the food was good. Especially the pepper jack mashed potatoes. The one issue we had was that coffee, tea and water were supposed to be served to our guests through out the night, they were only distributed once at the beginning of dinner and never again. I had to find someone to give my grandmother coffee and it took 20minutes for her to get it.
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