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Benold's Jewelers Reviews

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Reviews

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20 Reviews
99% recommend it
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Awards

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    Adrienne Sent on 04/21/2019
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    Great Experience

    My husband had purchased my engagement ring from Benold's. They helped him pick out the perfect one and helped him stay within his budget. When it was time to choose our wedding bands, we went back to Benold's. Everyone was so friendly, helpful, and patient. We did not feel pressured in any way, but we ended up purchasing both of our wedding bands there as well. Great experience!
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    Megan Sent on 12/07/2018
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    Still love looking at our rings

    The staff at Benold’s jewelers is amazing. They helped pick both of our rings out and we could not be happier. I would highly recommend visiting them in your wedding ring search.
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    Catherine Sent on 07/22/2020
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    Great selection, helpful staff

    They spent a good deal of time helping us choose the perfect setting for a diamond that was passed down to me. I felt comfortable asking questions, and they even helped us look at our diamond under a microscope!
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    Karen Sent on 09/27/2016
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    Went in not sure of what we wanted, Rachel took her time and listened to us, gave us time to dicuss our options. We are very happy with our choice!
    Will be back for our wedding bands.
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    Meghan Sent on 12/13/2016
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    My husband worked with Milton and Hallie when he was selecting my engagement ring. Once he popped the question, he raved about how much he enjoyed working with Milton and learning all about diamonds. Given this wonderful experience, there was no doubt about where we were going to purchase our wedding bands.

    For the record - my engagement ring and wedding band (both A.Jaffe) are nothing short of spectacular :)
  • Brady-Joyner Wedding
    Phillip Sent on 12/10/2015
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    When beginning my search for a ring for my hopefully-soon-to-be husband, I was completely overwhelmed. There were so many places to look, I had no idea what I wanted and I was hesitant to go somewhere that might not be gay-friendly. After seeing an ad for Benold's in L Style/G Style and learning more about the owner, I wanted to at least stop by and check it out. I knew very quickly upon entering and meeting Maria that I'd find the right ring here for my partner. She helped me find one that was durable, high-quality and affordable - we liked it so much that after the engagement we returned and bought an identical one for me! Highly recommend Benold's for all your jewelry needs!
  • Denise
    Denise Sent on 05/01/2015
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    Hallie was an absolute pleasure to work with, but don't let me mislead you, everyone at Benold's is fantastic! When my fiance and I were looking at engagement rings, Hallie was incredibly helpful and looked up rings to find what I was describing. She knew she had seen the ring I was describing by couldn't find it right at that moment, so she sent my fiance and me links to the engagement ring that matched what I described the next day. She was great at keeping in touch with my fiance once he purchased and ordered my ring, and she was so helpful when my fiance and I went back to look at wedding bands. She's incredibly knowledgeable and won't just try to sell you the most expensive ring in the store. She took the time to listen and help us find the best ring and diamond within our budget, which we really appreciated. We had such a great experience that I am sure they will be our jewelers for life.
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    Heather Sent on 10/22/2013
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    Hallie and the entire Benolds staff did an amazing job helping us put together our wedding jewelry. They have a fantastic selection in the store and Hallie can almost certainly find what you're looking for if they don't have it in stock. We used them for everything from the engagement ring to the wedding band and will absolutely contact them for any future fine jewelry needs.
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    Amy Sent on 11/29/2012
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    I never would have considered myself the kind of person to have a "jeweler," but after working with the friendly and helpful staff at Benold's through several ring designs and purchases, I think it's safe to say they're definitely my go-to jeweler in Austin.

    Hallie is simply a rockstar. First, she took my mom's diamond from her old wedding ring and worked with her to imagine a completely new, fabulous ring using a computer program that creates custom designs. Then, she helped my fiance design an engagement ring that was within his budget and *exactly* what I wanted. Love. It. We also went back to purchase our wedding bands (because, of course!), and again Hallie worked to design a men's band for my fiance that both fit within our budget and looked perfectly hammered and manly, just like he wanted.

    Can't recommend Benold's highly enough, especially for those like me who were nervous about stepping foot in a high-end jewelry store in the first place! We always felt completely comfortable and the service is very personal.
  • User1043666 Sent on 12/12/2012
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    We had an awesome experience with Benolds. We feel we built a relationship that will continue, going back for all our fine jewelry needs.
  • User875743 Sent on 07/24/2012
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    Benold's is an amazing jeweler. Milton and his team helped find a setting so perfect and wonderful for a diamond that was in my husband's family for my engagement ring. I love it! In addition, the staff helped my husband and I select bands that were unique and complimentary to both our styles. We highly recommend Benold's for all household jewelry needs. The staff is professional and personal without being pretentious.
  • Bayleigh
    Bayleigh Sent on 04/18/2012
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    My husband had my ring designed for me and it couldn't have been more perfect. He had nothing but wonderful things to say about the associates and it was so quick!
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    Annaliese Sent on 11/26/2012
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    I wanted a unique wedding band (but not so unique that it didn't look like a wedding band) and this was our last stop after looking at probably half a dozen jewelry stores. All the other stored must have had all the same designs, because I swear I tried on the same rings at every place. Benold's actually had a more unique selection and I found my perfect wedding band. Mostly traditional, but just a little bit different, which was exactly what I wanted. They were very friendly and helpful throughout the process.
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    Jessica Sent on 06/02/2011
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    Milton and Liz are the very, very best!! We will never buy jewelry from any where else in town! Benold's has our business for life:). Both my engagement ring and wedding band are from Benold's--as well as my husband's band. Milton remembered us each time we came in--worked with our budget and helped us get our dream rings. We feel like Benold's is part of our family--and I love to go check in and get my rings cleaned. They are sweet, kind, thoughtful people--and I feel so lucky to have rings from such a great store!!
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    Sarah Sent on 01/28/2008
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    Benold's jewelers did a wonderful job helping us select a wedding band. I had originally wanted to have a custom-made band to fit my uniquley-shaped engagement ring. This did not turn out as I had expected, and the manager was very quick to solve the problem by showing us other options in the store and allowing an even exchange of the custom-made ring for one in the store. This was all done in a relatively short amount of time, and my wedding band was sized and ready in time for the wedding!
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    Preeti Sent on 04/26/2008
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    I give them a 5 out of 5 because them being in Texas and us in New Jersey is more stressful than you can imagine and Maria was absolutely wonderful. My husband got my engagement ring from them. The mounting that he knew I was in love with was unavailable everywhere but there. The problem was that he was getting the diamond from my uncle in Belgium and wouldn't have it in time for the proposal. Especially since my stone was to be radiant cut and the mounting is set for a round stone, it would take about 1 month for the designer, Verragio, to make a new one that was made specifically for my stone.

    Maria suggested that she could send my husband the one that they had that was set with the round stone to him for the proposal so he wouldn't have to change the date of it and as soon as he gets the stone, he can send it to them and they will have my real ring created. Once I get my real ring in the mail from them (all insured and secured by Benolds), I could send back my temp that they sent. Most jewelers, if any, would not do this. They wanted to ensure that my finger was never without my ring, temp or real.

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    Marco Sent on 12/09/2008
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    Benolds was recommended to me from a good friend who got her wedding ring from them. I wanted to find just the right ring for my bride and Benold's not only had great selection, but they took the time to educate me on several afternoon visits, about the in's and out's of diamond shopping. You may walk in and find that you have to wait a minute for service, but that's because they give great one-on-one service. It took me a couple of weeks of shopping around before I decided to buy from them but they were very competitive with the price and I felt that I got a superior product.

    After I proposed, I brought my fiancee there to pick out my band, they gave her the same great service and spent about an hour looking through catalogs with us until we found the right groom's ring.

    Later, we both had them size and engrave the rings for that extra special touch, they did a beautiful job sizing the wedding band, mounting the stone that I had selected and then engraving the finished product. We were satisfied, but they weren't finished, when we recieved, the rings, they did us a favor by gift-wrapping them beautifully so that noone would see them until our special day.

    What a great way to do business. If you're considering Benolds, I recommend them.
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    Tu Sent on 10/09/2016
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    Benold's has super friendly staff. The customer service here is amazing.
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    Tara Sent on 03/21/2013
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    We visited Benolds several times and actually only purchased our wedding bands from them. Yet, each time they were professional and helpful. I went back for engraving of my husband's band prior to the wedding and it was provided complimentary. Their selection is fabulous. Although it was suggested that another jeweler in town be considered, we had no luck with the variety of men's wedding bands and were so pleased with our service and selection at Benolds. My family has always done business with Benolds even though we've tried other jewelers in town to see if we're missing something, and we always go back to Benolds.
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    Sylvia Sent on 04/24/2008
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    The staff at Benold's was friendly and very helpful. They worked with me on what I envisioned as the perfect ring. I can stop by whenever I want to get my ring cleaned and checked. They did not offer any kind of insurance plan however. It's my understanding that some other jewelers offer such services. Overall, the experience was great.
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